PWS Hanscom AFB_LTS 26 June 2025 NOCA.pdf

This Performance Work Statement (PWS) details Local Telecommunication Services (LTS) requirements for Hanscom Air Force Base (AFB) in Massachusetts. The contract will provide comprehensive telecommunications infrastructure and services for a five-year period from 28 September 2025 to 27 September 2030, supporting 24/7/365 operations. Key technical requirements include delivering local exchange carrier services with industry-standard security, reliability, and quality, specifically for the production environment in Building 1646 at 81 Grenier St.

Specific service specifications include providing 12,100 Direct-Inward-Dialing (DID) numbers, five IP Primary Rate Interface (PRI) trunk circuits with managed router interfaces, E911 compatibility, and local exchange access across defined service areas. The contractor must support voice and data communications using specific technical standards, including 64 kbps transmission rates, B8ZS line codes, and G.711 voice codec requirements. Performance metrics mandate 99.9% local phone service availability, with detailed protocols for handling various service outage scenarios ranging from routine to catastrophic interruptions.