PWS_Grave Liner_19 Jan 2024 (1).docx

PERFORMANCE WORK STATEMENT (PWS)

Grave Liner Service Arlington National Cemetery (ANC) and U.S. Soldier’s & Airmen’s Home National Cemetery (USSAHNC)

Part 1 General Information

1. General: This is a non-personal service(s) contract under which the personnel rendering the service(s) are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees.

1.1 Description of Services/Introduction: Description of Services/Introduction. This requirement is for non-personal services contract to provide and install grave liners for funeral cases. The Contractor shall provide all personnel, supervision, and services necessary to provide and install grave liners as defined in this Performance Work Statement (PWS) except for those items specified as Government furnished property, equipment, and services. The Contractor shall perform to the standards of this PWS. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.2 Background: ANC receives four to six million visitors per year, including visits from the President of the United States, other heads of state, family members of the deceased, and millions of tourists from around the world. Approximately 6,000 funerals are conducted yearly – in addition to over 2,000 other ceremonies, such as commemorations, wreath ceremonies, and head-of-state visits. USSAHNC is small in comparison to ANC; however, it too is a final resting place for those who have served our nation and conducts approximately eight (8) funerals and four (4) ceremonies annually. Ceremonies and funerals often receive the intense focus of the press and other media. Due to the special significance and attention both cemeteries receive, strict adherence to these specifications is essential. Failure to meet specifications will have a negative impact on our nation’s image and will not be tolerated.

1.3 Scope: The Contractor shall provide non personal services and materials to deliver and install reinforced concrete grave liners for funeral caskets per manufacturing specifications to Arlington National Cemetery and the U.S. Soldier’s & Airmen’s Home National Cemetery. Also shall provide additional support in removing existing grave liners and minor vault support in its annual operations specifically corresponds with disinterment requirements at the ANC. The estimated number of grave liners for each period of performance is 3,065 and 6 grave liners removals.The Contractor shall provide non-personal service(s).

1.4 Objectives: The objective of this requirement is to ensure grave liners are installed for all funeral caskets in accordance with the PWS.

1.5 General Information:

1.5.1 Quality Control Plan (QCP): The Contractor shall develop and maintain a QCP to ensure services are performed in accordance with (IAW) this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor's QCP is the means by which it assures that the work provided complies with the requirements of the contract.

The Contractor’s Proposed QCP shall be submitted to the Contracting Officer (KO) through the Contracting Officer’s Representative (COR) for review within ten (10) days after date of contract award.

The Government will review and either notify the Contractor in writing of acceptance of the plan or return their comments to the Contractor within ten (10) days. If the Government has provided comments, the Contractor shall then have seven (7) days to submit a Final QCP. After receipt of the Final QCP, the Contractor may receive the Contracting Officer’s acceptance in writing. Any proposed changes to the accepted QCP are required to be resubmitted for acceptance by the Contracting Officer no later than five (5) days prior to the anticipated change and before implementation by the Contractor. The timeline noted above will apply for review and acceptance for proposed changes. At a minimum, the QCP must include and answer the following to be acceptable:

(a) A chart showing the organizational structure and lines of authority, the names, qualifications, duties, responsibilities, and classification of each member of the Contractor's Quality Control Team;

(b) How the Contractor will monitor work to ensure performance complies with all deliverables (etc. timelines, deadlines, and goals);

(c) How the Contractor will monitor work to ensure performance complies with all specifications and requirements of the contract, including the contract’s clauses;

(d) How the Contractor will monitor and ensure staff qualifications remain current and valid including Department of Defense (DoD) Contractor Personnel Office (DOCPER) processes/approvals throughout contract performance;

(e) How the Contractor will ensure all keys issued will remain controlled items (Paragraph 1.7 Key Control);

(f) How the Contractor will inventory and track maintenance of all Government Provided Equipment / Materials;

(g) How the Contractor will identify, investigate, and correct any non-conforming performance and prevent similar deficiencies in the future; and

(h) How the Contractor will file and save all Quality Control related documents for the life of the contract plus 5 years.

1.5.1.1 N/A

1.5.1.2 The Contractor shall inform the COR of issues or potential issues that might affect the performance within twenty- four (24) hours of identifying those issues. Verbal reports shall be followed up by written reports within three (3) days.

1.5.2 Quality Assurance: The Government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the acceptable quality levels (performance thresholds).

1.5.3 Recognized Holidays: The following provides information on recognized holidays for the purpose of the PWS. If submittal of any documentation (e.g. deliverables, submittals, etc.) deadlines fall on a holiday, the closest work day prior to the holiday will apply as the deadline for submittal.

1.5.3.1 U.S. Holidays: Work shall not be performed on U.S. federally recognized holidays occurring during the normal workweek unless otherwise directed by the Contracting Officer. When a U.S. holiday occurs on a Saturday or a Sunday, the holiday is observed on the preceding Friday or following Monday, respectively.

Juneteenth June 19th Independence Day July 4th Labor Day 1st Monday in September Columbus Day 2nd Monday in October Veteran’s Day November 11th Thanksgiving Day 4th Thursday in November Christmas Day December 25th

1.5.4 Operating Hours: The Government facility office hours, facility operating hours, and the Contractor support hour requirements often coincide, however, they may differ. Please refer to the following.

1.5.4.1 Government Facility Office Hours: The Government facility office hours are 0700 to 1700, days Monday through Friday except U.S. Holidays identified in paragraph 1.5.3.1 above or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

1.5.4.2 Government Facility Operating Hours: The Government facility operating hours occur between the hours of 0700 to 1700, Monday through Saturday. The Government facility is open during local or national emergencies, administrative closings, or similar government directed facility closings.

1.5.4.3 Contractor Support Hours: The Contractor shall provide support between the hours of 0700 to 1700, Monday through Saturday. The Contractor shall maintain an adequate workforce at all times, for the unin terrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce is essential.

1.5.4.3.1 Contractor Work Plan: The Contractor shall prepare and maintain a Work Plan. The plan, as a minimum, shall identify regularly scheduled work (to include location, work to be completed, timeline, etc.). If the need for overtime is anticipated, the Contractor must receive approval from the Contracting Officer at a minimum seven (7) calendar days prior to execution.) The Contractor’s proposed Work Plan shall be submitted to the Contracting Officer via the COR for review within 10 days after date of contract award. The Government will review and either accept or return their comments to the Contractor within 10 days. The Contractor shall then have 3 days to submit a Final Work Plan. Any proposed change to the accepted Final Work Plan is required to be resubmitted via the COR for review and acceptance by the Contracting Officer at a minimum thirty (30) days prior to implementation. The timeline noted above shall apply for review and acceptance for proposed changes

1.5.5 Training Holidays: N/A

1.5.6 Place of Performance: The work to be performed under this contract will occur at Arlington National Cemetery (ANC) and U.S. Soldier’s & Airmen’s Home National Cemetery The work to be performed under this contract will be performed.

1.6 Security Requirements: The following information is provided on security related matters.

1.6.1 Security Program: N/A

1.6.2 Personnel Security Clearance Requirements: N/A

1.6.3 Installation Access: Access to U.S. installations, buildings and controlled areas is limited to personnel who meet security criteria and are authorized. Failure to submit required information/data and obtain required documentation or clearances will be grounds for denying access to U.S. installations, buildings and controlled areas. The Contractor shall ensure that any subcontractors used in performance of this contract complies with these requirements and that all employees, of both the Contractor and any subcontractor utilized by the Contractor, are made aware of and comply with these requirements.

The Contractor shall be aware of and comply with the requirements associated with Installation Access Control. The Government is not liable for any costs associated with performance delays due solely to a firm’s failure to comply with Installation Access Control System (IACS) processing requirements.

The Contractor shall return installation passes to the issuing IACS office when the contract is completed or when a Contractor employee no longer requires access.

1.6.3.1 Installation Pass Log: In addition, the Contractor shall provide the Contracting Officer, via the COR, an Initial Installation Pass Log within three (3) days after contract award. The log must at a minimum contain the following information. The log shall be updated as employees are added or removed. The Updated Installation Pass Log shall be current and available at any time upon request by the Government and submitted to the COR within five (5) days after any changes to the log ().

1.6.3.2 Individual Termination or Expiration of Employment: The Contractor shall collect the installation access passes the same day employment of an individual has expired or has been terminated and shall return them to the issuing office within two (2) days ().

1.6.3.3 Contract Termination or Cancellation: Upon termination or cancellation of this contract, the Contractor shall collect all outstanding installation access passes and return them to the issuing office within two (2) days ().

1.6.3.4 Common Access Cards (CAC) and CAC Log: N/A

1.6.4 Background Checks:

1.6.4.1 U.S. Citizen: Contractors that work with or teach youth under the age of 18 years are subject to U.S background checks. The Requiring Activity Manager will determine the extent of background checks required. The Contractor employee may begin performance of the contract after receiving a favorable local background check. The Contractor agrees to replace the employee should results of the background check, if required, be unfavorable as determined by the Requiring Activity Manager. The Contractor’s replacement of the employee with the unfavorable background check shall be within a timeframe provided by the Requiring Activity Manager. The Contractor shall also replace employees whose background check, during their tenure of employment, renders them with an unfavorable local or stateside background check, as determined by the Requiring Activity Manager. The Contractor shall forward a copy to the Contracting Officer via the COR and the Requiring Activity Manager of each favorable background check within two (2) days of receipt by the Contractor, identifying such with the appropriate contract number (). The Contractor shall forward a copy to the Contracting Officer via the COR and the Requiring Activity Manager of each unfavorable background check within two (2) days of receipt by the Contractor, identifying such with the appropriate contract number (). When the Government awards a non-personal services contract directly to an individual, the failure of the individual to provide a favorable background check would be grounds for termination.

1.6.4.2 Local Nationals and Third Country Nationals: N/A

1.6.5 Physical Security: The Contractor shall safeguard all Government equipment, information, and property provided for Contractor use.

1.6.6 Operations Security (OPSEC) Requirements: Contractor personnel shall adhere to facility security policies and restrictions. The Contractor shall immediately report suspicious activities to security personnel.

1.7 Key Control: The Contractor shall establish and implement methods of making sure all keys issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Contractor’s Security Plan and the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any incidents of lost or duplicate keys to the Contracting Officer. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from payment due to the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the payment due to the Contractor. The Contractor shall prohibit the use of Government issued keys by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer. The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Quality Control Plan.

1.8 Post Award Conference/Periodic Progress Meetings: The Contractor shall attend any post award conference convened by the contracting activity or contract administration office in accordance with FAR Subpart 42.5. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the Contracting Officer will apprise the Contractor of how the Government views the Contractor's performance and the Contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.8.1 The Contractor shall attend, participate in, and furnish input to scheduled and unscheduled meetings, conferences, and briefings that relate to the functions and services herein as required by the Government to provide effective communication and impart necessary information. The Contract Manager or designated representative shall attend meetings as requested by the Government. Meeting attendees shall at times include Contractor managerial, supervisory, and other personnel knowledgeable of the subject matter. Meetings may start or end outside of regular duty hours.

1.9 Contracting Officer’s Representative (COR): Refer to Part 2 of this PWS for the definition of a COR. As determined by the Contracting Officer, a COR will be appointed and identified by letter of designation, a copy of which will be provided to the Contractor by the Contracting Officer. The designation letter states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is not authorized to obligate the Government. If the work is not written in the contract, the COR is not authorized to request new work. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract, perform inspections necessary in connection with contract performance, maintain written and oral communications with the Contractor concerning technical aspects of the contract, issue written interpretations of technical requirements, including Government drawings, designs, specifications, monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies, coordinate availability of Government property, and coordinate site entry of Contractor personnel.

1.10 Key Personnel: The following personnel are considered key personnel by the Government: The Contractor shall provide a Program/Contract Manager who shall be responsible for the performance of the work. The name of this person and an Alternate Program/Contract Manager, who shall act for the Contractor when the Program/Contract Manager is absent, along with a Curriculum Vitae (CV) for each of these individuals, shall be provided in writing to the Contracting Officer no later than five (5) days. The Contract Manager and Alternate Contract Manager shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The Contract Manager or Alternate Contract Manager shall be available between 0800 to 1700, Monday through Friday. Qualifications for all key personnel are listed below:

a. Contract Manager and Alternate Contract Manager:

b. Quality Control Manager:

c. Systems Administrator:

d. Special Qualifications:

1.11 Identification of Contractor Employees: All Contractor personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties must identify themselves, to include proper marking of signature blocks in correspondence, to avoid creating an impression in the minds of members of the public that they are Government officials. The Contractor shall ensure that all documents or reports, produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.

1.12.1 Contractor workspace (staging site, on-site office, desk or work area, etc.) shall contain a sign signifying the space is occupied by Contractor employee(s) to ensure that Government employees and the public know that they are not Government employees. The proposed sign shall be submitted to the Contracting Officer via the COR for review and acceptance ten (10) days after contract award (). Workspace sign location shall be coordinated with the COR. Contractor employees shall identify themselves by name and company affiliation when answering the telephone, presenting briefings, conducting or attending meetings, and seminars. All Contractor correspondence (written, facsimile, and email display) shall include their company name. Requirements for Contractor vehicles is addressed under Part 4 paragraph 4.4.

1.12.2 Contractor Identification Badges: Contractor personnel shall be easily identifiable through the display of badges IAW Contractor Identification (AE Reg. 27-715). (For services at Child, Youth, and School Services where children are present, recommend personnel wear identification when children are present.)

1.13 Contractor Travel: N/A

1.14 Other Direct Costs (ODCs): N/A

1.15 Data Rights: N/A

1.17 Protection of Government and Contract Information: Per Public Use Notice of Limitations stated by Defense imagery Management operations Center and contained at www.dimoc.mil/resources/limitations/ , the Contractor shall not cite any information (e.g., contract information, pictures, locations, etc.) obtained through this contract on any hard copy or digital marketing tools to include its company website.

1.18 Non-Disclosure Statements: N/A

1.19 Organizational Conflict of Interest (OCI): Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCI as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI (). The Contractor’s OCI Mitigation Plan will be determined to be acceptable solely at the discretion of the Contracting Officer. In the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.20 Phase In /Phase Out Period: The contractor shall develop and deliver to the Government a phase- in/ phase-out plan, allowing no more than 15 days for an orderly transition to any potential new contractor for the services.

1.21 Safety: The following provides information pertaining to Safety and Accident Prevention:

1.21.1 Safety Laws and Regulations: The Contractor shall comply with FAR 52.236-13, Accident Prevention (November 1991), the references contained therein (e.g. U.S. Army Corps of Engineers Safety and Health Requirements Manual (EM 385-1-1)), The requirements under FAR 52.236-13 and specifically of the EM 385-1-1 include, but are not limited to the following:

(a) Before initiation of work at the job site, an Accident Prevention Plan, written by the Contractor for the specific work and hazards of the contract and implementing in detail the pertinent requirements of EM 385-1-1; will be reviewed for acceptance by designated Government personnel () Specific requirements for development of the Accident Prevention Plan are found in 01.A and Appendix A of EM 385-1-1. EM 385-1-1 is available online at www.usace.army.mil.

(b) Before beginning each activity involving a type of work presenting hazards not experienced in previous project operations or where a new work crew or subcontractor is to perform work, activity hazard analysis (AHA) shall be prepared by the Contractor performing the work activity (See paragraph 01.a.09 of EM 385-1-1);

(c) The Contractor shall require subcontractors to submit their plan of operations showing methods they propose to use in accomplishing major phases of work;

(d) The Contractor shall discuss the plans in conferences convened by the Contracting Officer prior to starting work on each major phase of operation. Plans shall include all pertinent information such as layout of haul roads, access roads, storage areas, electrical distribution lines, methods of providing minimum exposure to overhead loads, and methods of access to work areas. The plan for accomplishing the initial work phase shall be submitted within fifteen (15) calendar days after award of the contract. Plans for subsequent major phases of work shall be submitted no later than fifteen (15) calendar days prior to initiation of work on each major phase; and

(e) In all areas where construction, demolition, alteration, building, or similar related activities take place, the Contractor shall have the following minimum personal protective clothing and equipment requirements in place for any person working on or visiting the site:

(i) Short sleeve shirt;

(ii) Long trousers;

(iii) Steel-toed safety boots; and

(iv) Hard hat.

1.21.1.1 In addition to other requirements for accident prevention specified in this contract, the Contractor shall comply with all Federal and State requirements governing safety and health protection on construction sites and other applicable occupational safety codes.

The Contractor shall indicate its plan for compliance considering conditions of the work described by the design, technical proposal, operational activities of the Government or others in the area of the work, identification of the coordinator, and implementation of all other accident prevention provisions of this contract.

1.21.1.2 The Contractor shall complete and provide safety notifications required and will provide documented proof to the Contracting Officer via the COR, no later than {Insert number of days} () that such notifications were made.

1.22 Environmental Compliance: The following provides information on Environmental Compliance.

1.22.1 Environmental Compliance Plan and Program: N/A

1.23 Required Training: The following provides information on training requirements.

1.23.1 Anti-Terrorism (AT) Level I Training: All Contractor employees, including subcontractor employees, who are employed under the contract, shall complete AT Level I Training within 30 days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies, or 5 days after employment of new personnel. Contractor personnel travelling overseas shall complete area of responsibility (AOR) specific AT awareness training for U.S. based Contractor employees and associated subcontractor employees. The Contractor shall submit certificates of completion () for each affected Contractor employee and subcontractor employee to the COR (or to the Contracting Officer, if a COR is not assigned) within 5 days after completion of this training by all employees and subcontractor personnel. AT Level I awareness training is available at https://jkodirect.jten.mil. Contractor personnel shall complete refresher training () every twelve (12) months except AOR specific AT Level I training which shall be completed as required by local AT policies

1.23.2 OPSEC Training: N/A

1.23.3 iWATCH Training: The Contractor and all associated subcontractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 60 days after the contract is awarded and within 5 days after new employees commence contract performance, with the results reported to the COR within 5 days after the contract is awarded and within 30 days after new employees commence contract performance. Verification of the training shall be provided to the COR within 90 days after completion of the training. Training slides can be found on the Army OneSource we site: http://www.myarmyonesource.com/familyprogramsandservices/iwatchprogram/default.aspx

1.23.4 Information Assurance (IA) Training

1.23.4.1 All Contractor employees, including subcontractors, requiring access to Government information systems shall complete the DoD IA Cyber Awareness Training within 5 days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies, or 5 days after employment of new personnel. Verification of the training shall be provided to the COR within 5 days after completion of the training ().

1.23.4.2 All Contractor employees, including subcontractors, working information technology (IT)/IA functions shall comply with DoD and Army training requirements per Information Assurance Training Certification and Workforce Management DoD Directive (DoDD) 8570.01, Information Assurance Workforce Improvement Program DoD 8570.01-M, and Information Assurance AR 25-2 within thirty (30) calendar days of employment. Training is available at https://ia.signal.army.mil/DoDIAA/default.asp .

1.23.4.3 All Contractor employees, including subcontractors, performing services under this contract with access to a Government information system must be registered in the Army Training Certification Tracking System (ATCTS), the web address is p (requires CAC to access. Verification of registration shall be provided to the COR within 5 days after registration. (). Contractor personnel must complete refresher training every twelve (12) months (). Verification of the training shall be provided to the COR within 5 days after completion of the training ().

1.23.5 Personally Identifiable Information (PII): Contractor employees, including subcontractors, performing services under this contract with access to PII and Government information shall complete “Identifying and Safeguarding PII” within 30 calendar days of employment. Contractor personnel shall complete refresher training every twelve (12) months from initial completion. The Contractor shall provide the COR a copy of the training certificates for its employees no later than five (5) days after completion (). Training is available at http://iatraining.disa.mil/eta/piiv2/launchPage.html

PART 2

DEFINITIONS & ACRONYMS

2. Definitions and Acronyms

2.1 Definitions: Although not inclusive of every term used within this PWS, the following provides a list of definitions used throughout this PWS and commonly used in the acquisition field.

Contracting Officer – means a person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

Contracting Officer's Representative (COR) – As defined in DFARS 202.101, means an individual designated and authorized in writing by the Contracting Officer to perform specific technical or administrative functions. DoD Instruction (DoDI) 5000.72, Part II Definitions states the following when defining a COR: “Defined in subpart 202.101 of Reference (f). Any individual delegated responsibilities pursuant to subpart 1.602-2 of Reference (e), regardless of local terminology, must be certified in accordance with this instruction. For example, local terminology can be COR, Contracting Officer’s technical representative, technical point of contact, technical representative, alternate COR, administrative COR, assistant COR, line item manager, task order manager, quality assurance personnel, quality assurance evaluator, or COR management.” In addition, Army Regulation 70-13, Chapter 2, paragraph 2-2g, states, in part, the following when providing other surveillance support personnel to assist the COR when needed, “…These other surveillance support personnel may serve as on-site representatives of the COR in performance of actual contract surveillance if they meet all COR requirements and have been appointed by the Contracting Officer as alternate CORs.”

Contractor – means a supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

Contractor-acquired Property - means property acquired, fabricated, or otherwise provided by the Contractor for performing a contract and to which the Government has title.

Day – means, unless otherwise specified, a calendar day.

Defective Service – means a service output that does not meet the standard of performance associated with the Performance Work Statement.

Deliverable – means anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

Government-furnished Property – As reflected in FAR 52.245-1, Government-furnished Property “means property in the possession of, or directly acquired by, the Government and subsequently furnished to the Contractor for performance of a contract. Government-furnished property includes, but is not limited to, spares and property furnished for repair, maintenance, overhaul, or modification. Government-furnished property also includes contractor-acquired property if the contractor-acquired property is a deliverable under a cost contract when accepted by the Government for continued use under the contract

Government Property - means all property owned or leased by the Government.Government property includes both Government-furnishedand Contractor-acquired property. Government property includes material, equipment, special tooling, special test equipment, and real property. Government property does not include intellectual property and software.

Property Administrator - means an authorized representative of the Contracting Officer appointed in accordance with agency procedures, responsible for administering the contract requirements and obligations relating to Government property in the possession of a Contractor.

High Level Objective (HLO) – means a key overarching result-based objective for a project necessary to achieve the project’s vision. HLOs are similar to Level 2 in a Work Breakdown Structure. Each HLO may contain several statements to flesh out the areas necessary to meet the objective.

Physical Security – means that part of security concerned with physical measures designed to safeguard personnel; to prevent unauthorized access to equipment, installations, material, and documents; and to safeguard against espionage, sabotage, damage, and theft.

Quality Assurance – (or Government contract quality assurance) means the various functions, including, inspection, performed by the Government to determine whether a Contractor has fulfilled the contract obligations pertaining to quality and quantity.

Quality Assurance Surveillance Plan (QASP) – means the key Government-developed surveillance process document, and is applied to Performance-Based Service Contracting (PBSC). The QASP is used for managing Contractor performance assessment by ensuring that systematic quality assurance methods validate that Contractor quality control efforts are timely, effective, and are delivering the results specified in the contract or task order. The QASP directly corresponds to the performance objectives and standards (i.e., quality, quantity, timeliness) specified in the Performance Work Statement (PWS). It provides specific details on how the Government will survey, observe, test, sample, evaluate, and document Contractor performance results to determine if the Contractor has met the required standards for each objective in the PWS. The QASP, with very few if any exceptions, is an internal to Government document.

Quality Control – means all necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

Statement – means the specific results-based activities required to satisfy HLOs. A statement contains a result, the context of the statement, and the required action(s). Statements focus on “what” is to be accomplished; however they are not prescriptive in describing “how” the outcome is to be achieved. Each HLO may have several statements to flesh out the areas necessary to meet the objective. Statements are similar to Level 3 in a Work Breakdown Structure.

Subcontractor – means one that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.

Work Day - The number of hours per day the Contractor provides services in accordance with the contract.

Work Week - Monday through Friday, unless otherwise specified.

2.2 Acronyms: Although not inclusive of every term used within this PWS, or that may be included in an acquisition, the following provides a list of acronyms commonly used in the acquisition field.

USAG United States Army Garrison

PART 3

GOVERNMENT PROPERTY (GP) AND SERVICES

3. Government Property and Services

3.1 Services: The Government will provide the property and services listed below. The Contractor shall not use the property or services provided by the Government for any purpose other than in the performance of this contract. All requests for Government furnished property and services shall be approved by the COR and Contracting Officer in writing.

3.2 Facilities: Facilities and storage shall not be on Cemetery property. A limited parking and staging area for vehicles, equipment, and required stock of grave liners will be designated on-site by the Government, with no guarantee of security for the designated area – nor any assurances of utilities or phone lines.

3.3 Utilities: The Contractor shall instruct employees in utilities conservation practices. The Contractor shall operate under conditions that preclude the waste of utilities, which include turning off the water faucets or valves, light switches, etc. after using the required amount to accomplish tasks requiring the use of the utilities.

3.4 Equipment: N/A

3.5 Special Tooling and Test Equipment: N/A

3.6 Materials: N/A

3.7 Training: N/A

3.8 Common Access Cards (CAC): N/A

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. Contractor Furnished Property and Services

4.1 General: The Contractor shall furnish all supplies, equipment, facilities and no personal services required to perform work under this contract that are not listed under Part 3 of this PWS.

4.2 Secret Facility Clearance: N/A

4.3 Materials: The Contractor shall furnish infant, standard and large grave liners to meet the requirements under this PWS.

4.4 Vehicles and Equipment: The Contractor shall furnish large heavy trucks, backhoes and lowering devices (i.e. vault cart, Vault Handler) to meet the requirements under this PWS.

4.4.1 The Contractor shall be responsible for maintenance, repair, and associated equipment for the Contractor furnished mode of transportation.

4.5 Background Checks): The Contractor shall provide Background Checks in accordance with this PWS and as determined by the Government.

PART 5

SPECIFIC TASKS

5.1 Basic Services: The Contractor shall provide all personnel, supervision, supplies, materials, equipment and non-personal services necessary to provide and install grave liners as defined in this Performance Work Statement.

5.2 Tasks: Tasks consist of the following: Grave Liners. The Contractor shall provide Infant, Standard, and Large Grave liner Sets which include concrete liner with corresponding lid. Contractor shall also provide individual replacement concrete liners and lids as applicable. See Technical Exhibit 3 for Commercial Item

- Description and Dimensions

5.2.1 Compliance. The Contractor shall ensure the grave liners used and service provided shall be compliant with ANC Operations Standards and Measures, Army National Cemeteries.

5.2.2 Structural performance. The Contractor shall ensure grave liners shall be a maximum burial depth of nine (9) feet from the bottom of the liner, with a soil cover that can vary from 18 to 84 inches. It shall be capable of structurally withstanding passage of an axle load of 5.0 metric tons (11,000 pounds) after burial, and provide for ease of installation. Grave liners shall have a sufficient weight-bearing surface area to prevent sinking. This area may vary depending upon soil conditions, but in all cases shall be capable of meeting the requirements of this paragraph. The Contractor shall place grave liners symmetrically within the bottom dimensions of the dug grave.

5.2.3 Materials. The Contractor shall ensure grave liners shall be constructed from reinforced concrete Portland cement. Cement shall be of commercial quality, using steel and/or polypropylene reinforcement which is compliant with the ASTM C897 Standard Specification for Aggregate for Job-Mixed Portland Cement – based Plasters specification standard and all applicable Federal and State of the Commonwealth of Virginia rules and regulations.

5.2.4 Design and Construction. The Contractor shall ensure the grave liners shall be designed and constructed to meet the structural performance requirements stated in paragraph 5.2.2, including a design thickness capable of supporting the required axle load of 5.0 metric tons (11,000 pounds), plus the superimposed earth load. All grave liners and separate parts shall have provisions to facilitate installation and removal of the unit. Where the bottom or base of the grave liner is to be used in lifting the unit, reinforcement shall be provided at the point of lift or lowering. Grave liners shall have holes (sometimes referred to as knock-out holes) to permit drainage.

5.2.5 Inscription. The Contractor shall ensure the manufacture date shall be permanently recorded on each grave liner lid and, shall be kept as part of the Contractor’s record to indicate manufacturing date for each delivered grave liner.

5.2.6 Compression Strength. The Contractor shall ensure the grave liners are properly cured in accordance with ANC Standards and Measures, be cured not less than 30 days prior to delivery and installation, and the concrete must have a minimum compressive strength of 4,500 pounds per square inch (psi).

5.2.7 Packaging. The Contractor shall ensure the grave liners shall be packaged and prepared for delivery to both the Contractor’s dispatch facility and the Cemetery to ensure delivery free of breakage or damage and in a method that otherwise complies with any and all state and federal regulations applicable to the mode of transportation per Department of Transportation.

5.2.8 The Contractor shall ensure that prior to the beginning of each work day, the project Manager or the ALT Project Manager will confirm with the COR the assigned non-cremate burials scheduled for the current day and the following burial day. (Note: Any information the COR has on whether a private vault is scheduled to be installed will also be provided.)

5.2.9 The Contractor shall schedule the installation of the grave liner in coordination with identified ANC Employee at least 8 hours prior to the scheduled funeral time, or immediately following a funeral in cases when the grave is to be dug afterward. The time frame of this installation is subject to change by the COR. Last minute changes to burial locations occur on an infrequent basis, and the Contractor shall be prepared to deliver the grave liner to the new location. The Contractor shall check the daily funeral and ceremony schedules to ensure work does not conflict with any of these events.

5.2.10 The Contractor shall have fifteen (15) Standard grave liners and at least one (1) large grave liner on site, for immediate use. The Contractor shall provide sufficient standard equipment, such as flatbed trucks for roadside work, and vault carts for transport and installation within a burial section, to ensure routine delivery (Such equipment cannot damage Government Property). In addition, the Contractor shall have on hand, at all times, equipment– such as a backhoe or equal – that can carry the grave liner to any gravesite in Arlington National Cemetery, regardless of grade, ground conditions, or weather conditions. Space for the required on site grave liners will be provided by ANC.

5.2.11 The Contractor shall inscribe placed permanent markings on the grave liner lids and interior of grave liners, at the head of grave, with the correct section and site number.

5.2.12 The Contractor shall remove any debris that falls into open grave liners during the installation process.

5.2.13 The Contractor shall remove any immediate grave liner and replace with another grave liner if determined it is cracked, damaged, or otherwise not meeting physical specifications at no expense to the government.

5.2.14 The Contractor shall be responsible for removal of a previously installed grave liner from a delayed/cancelled service.

5.2.15 Additional Support: The Contractor shall provide additional support in removing existing grave liners and minor vault support in its annual operations. This work specifically corresponds with disinterment requirements at the Arlington National Cemetery. The disinterment assistance was estimated to be for six (6) annually removals. During the disinterment assistance requirement, as notified by the COR or designated representative, the contractor shall be on standby to assist with all efforts. ANC is responsible for excavation to one foot above the lid of the outer container. The Contractor shall complete the disinterment to include but not limited to the following tasks - further excavation, appropriate shielding or shoring protection as required in 29 CFR 1926, removing all grave liners, casings and caskets, securing grave liners, casings and caskets upon removal, transferring to a vehicle or identified area within the cemetery.

5.2.16 Surge CLIN: The contractor must have the ability to provide and install an additional 1,000 standard-size grave liners (86 in X 30 in X 24 in) upon 30-days’ notice each year if additional need is required and requested by customer. The customer can order against this CLIN up to four times per year in quantities of 250.

5.2.17 Uniforms. Contractor employees shall have a uniform appearance. Matching shirts and pants, as well as caps and coats (if worn) are required. The uniform should have the name of the company and the employees name displayed on the front of the shirt.

5.2.18 Fraud, Waste and Abuse. The Contractor shall be responsible for maintaining proper conduct and good discipline within Contractor occupied work area(s). Contractor personnel shall be encouraged to be alert to and report suspected situations of fraud, waste, and abuse, or other intentionally dishonest conduct against the Government observed during or in the performance of this contract.

5.2.19 Accident Reporting. The Contractor shall maintain an accurate record of accidents resulting in injury or death and accidents resulting in damage to government property, supplies, and equipment. The Contractor shall report accidents IAW the requirements indicated in AR 385-40,Accident Reporting and Records. The Contractor shall notify the Contracting Officer and COR within one (1) to 24 hours depending on the type of the incident.

5.2.20 Recordkeeping and Reporting.