PWS_Gleeble_Redacted.pdf

Performance Work Statement (PWS) Gleeble Service Contract

06 June 2024

C.1 Background

The Army Research Laboratory (ARL) Center for Agile Materials Manufacturing Sciences currently has a Gleeble 3800 Physical Process Simulator located at Aberdeen Proving Ground (APG), Maryland. This equipment is used to simulate, on a lab scale, forming and forging process used during alloy development. It was originally purchased under contract in . This system requires routine maintenance and one (1) service visit a year from the Original Equipment Manufacturer (OEM), Dynamic Systems Inc., to continue to operate at an optimal level.

C.2 Objective

The Government requires subject matter expertise (SME) to examine the Gleeble 3800 Physical Process Simulator and perform yearly Preventive Maintenance (PM) and periodic service visits when required to allow the simulator to operate at an optimal level.

C.3 Requirement

C.3.1 Preventative maintenance (PM) service inspections and maintenance repair visits shall be initiated by both the Contractor and the Government. During the service visits, the work covered will include recalibration of the system, replacement of filters and filter elements, and replacement of fluids (i.e., vacuum oil). Outside of PM, if there is a system failure, the contractor will provide support either over the phone or via email and, if these methods are exhausted without restoring system functions, the contractor will send an engineer to APG under the contract for repairs/system restoration.

C.3.1.1 When initiating the preventative/ routine maintenance service, the contractor shall contact the Government technical point of contact (TPOC), .

to schedule an appropriate date and time for the service.

C.3.1.2 The contractor shall provide all qualified trained personnel, PM kits, unlimited phone support and conduct software/firmware updates as needed, tools and parts required to accomplish the task. Components such as modules, computers, and pumps are covered under the warranty.

C.3.2 The preventative maintenance service inspection and maintenance repair visits shall include the following:

C.3.2.1 The Contractor shall supply one (1) PM Service visit per year for the Gleeble 3800 system. This includes all labor and travel associated with conducting the PM inspection visits.

C.3.2.2 The Contractor shall provide software/ firmware updates when available for the Gleeble control system and operating software by phone or email. If the issue is unable to resolved virtually, the contractor shall send an engineer to the site.

C.3.2.3 All labor and travel related charges associated with all service visits, whether scheduled or emergency, as may be required during the contract year, is included.

C.3.3 All work under C.3.1 and C.3.2 shall be accomplished during the Government’s normal working hours. Normal working hours are from 8:00 a.m. to 5:00 p.m., Eastern Standard Time (EST), Monday through Friday with the exceptions of federal holidays (a detailed list of Federally-observed holidays will be placed in the contract award).

C.3.4 Environmental Checklist: Competency Training for Contractor Personnel

Contractor shall not allow personnel to perform any activities and/or tasks on AMC installations without proper and adequate qualifications or job competency training. In the event of any identified noncompliance, the Contractor shall, if requested, provide proof of contract personnel training or qualification (individual name, training/qualification type, training/qualification certificate, and date of training/qualification) to perform those contract activities associated with the identified noncompliance.

C.4 Deliverables

C.4.3 The contractor will provide documentation to show what maintenance and calibration tasks have been completed during the service visit.

C.5. AT-OPSEC

C.5.1 Access and general protection/security policy and procedures. This standard language is for contractor employees with an area of performance within Army controlled installation, facility, or area. Contractor and all associated sub-contractors employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security

Office. Contractor workforce must comply with all personal identity verification requirements

(FAR clause 52.204.9, Personal Identity Verification of Contractor Personnel) as directed by

DoD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes