PWS GFEBS for RFI.docx

Performance Work Statement (PWS) Part 1 General Information

1.0 GENERAL: This is a non-personnel services Contract to provide Training and Technical Support for General Funds Enterprise Business System (GFEBS) Support Services for the Deputy Chief of Staff (DCS), G-3/5/7. The Government shall not exercise any supervision or control over the contract service providers. Such contract service providers shall be accountable solely to the Contractor who, in turn, is responsible to the Government.

1.1. Description of Services/Introduction: The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform Training and Technical Support for GFEBS Resource Management CME Support Services as defined in this Performance Work Statement (PWS) except for those items specified as Government furnished property and services. The Contractor shall perform to the standards in this Contract.

1.2. Background: GFEBS is a complex and mission-critical financial system for the Department of the Army. The DCS G-3/5/7, and its supporting offices rely on highly proficient financial analysts to ensure proper resource management, financial accountability, and mission funding execution. Due to the system's complexity, frequent updates, and regular personnel turnover, there is a persistent need for a structured and responsive training and support program. This Contract is established to provide the expert-level GFEBS knowledge and instructional support required to maintain and elevate the workforce's technical proficiency, ensuring financial data accuracy and effective support for the Army's operational readiness.

1.2.1.

1.3. Objectives: The Contractors performance will be measured by its ability to meet the following key objectives:

1.3.1. Ensure Technical Mastery of Core Financial Tasks: Train personnel to independently and accurately perform the full spectrum of GFEBS financial management tasks.

1.3.2. Provide Integrated Remote-First User Support: The Contractor shall provide reliable and responsive remote support as the primary method for all GFEBS training and technical assistance, available to all designated personnel during core business hours. All user support requests must be logged in a Government-approved tracking system.

1.5 Scope: The Contractor shall provide GFEBS training and technical support to Resource Management staff (OCSA, G-3/5/7, G1, and G6). Period of Performance: The period of performance shall be for one (1) Base Year of 12 months and four (4) 12-month option years. The Period of Performance (PoP) reads as follows:

· Base Year

· Option Year 1

· Option Year 2

· Option Year 3

· Option Year 4

1.4. General Information

Quality Control: The Contractor shall develop and maintain an effective Quality Control Program (QCP) to ensure services are performed in accordance with this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The QCP shall be delivered within thirty (30) days after Contract award. The Contractor shall submit two copies of the QCP to the Contracting Officer (KO) and Contracting Officer Representative (COR) within 5 working days when changes made thereafter. After acceptance of the QCP, the contractor shall receive the COR’s acceptance in writing of any proposed change to the QC system.

1.4.1. Quality Assurance: The Government shall evaluate the Contractor’s performance under this Contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government shall do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards are applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.4.2. Recognized Holidays: Contractor is not required to perform services on holidays.

1.4.3. Hours of Operation: The Contractor is responsible for conducting business, during normal working hours for the facility assigned as required by the mission. This typically requires performance for eight (8) hours per day, Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, executive orders, or similar Government directed facility closings. The Government may require the Contractor to provide support outside of normal working hours to support mission-critical operations (i.e., fiscal year-end closeout). Such support shall be requested by the COR with at least forty-eight (48) hours’ notice when possible. Contractor may be required to provide flexible support that extends into periods beyond normal working hours. Contractor shall ensure the 40-hour-per-week service requirement is met. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential. The Contractor shall ensure continuation of performance while managing employee leave and transition. Unless approved in accordance with the above, the Contractor shall not be reimbursed when the Government facility is closed for the above reason. Also, the Contractor shall make provisions for the Contract work force on these days that the Government is closed as the workforce will not be permitted inside of the Government offices.

1.4.4. Place of Performance: The primary work site for this effort is at Contractor facilities with on-site work performed at Government facilities located within the National Capitol Region (NCR) (i.e., Pentagon and Fort Belvoir).

1.4.5. Type of Contract: The Government intends to award a Firm Fixed Price (FFP) effort.

1.4.6. Security Requirements: Contractor personnel performing work under this Contract shall have a minimum clearance at the Interim SECRET Level at time of Contract Award and must maintain the level of security required for the life of the Contract. The security requirements are in accordance with the attached DD254. The Contractor shall comply with all appropriate Government security directives and regulation when performing work in the support of this Contract. The highest security classification of work to be performed under this execution plan is Secret. The Contractor shall provide services up to the classification level of Secret as required. Army Contracting Command Aberdeen Proving Ground (ACC-APG) will not provide sponsorship for Facilities Clearances (FCLs) to Contractors. Contractor personnel working in support of this Contract may require a favorably completed Access National Agency Check and Inquiries (ANACI) or National Agency Check with Local Agency and Credit Check (NACLC). Interim Secret or Secret accesses must be posted in Join Personnel Adjudication System (JPAS) by the Facility Security Officer (FSO) before the start of the Contract for those individuals requiring appropriate clearances. Contractor personnel for this Contract may be subject to additional security clearance requirements for access and non-classified security requirements such as: search of person, their hand carried items and/or their vehicle; use of metal detector; the requirement to provide personal information in completing a visitor access or vehicle parking pass form, et. This requirement applies to any personnel performing on the Contract, including the Contractor’s own employees and any Subcontractor personnel.

1.4.6.1. Physical Security: The Contractor shall be responsible for safeguarding all Government equipment, information and property provided for Contractor use.

1.4.6.2. Key Control: Not Applicable

1.4.7. Special Qualifications: Contractor personnel performing information technology sensitive duties are designated as an Information Technology Position Level III (non-privileged general/authorized user). The following Information Assurance documents apply to this Contract: DoD 8570.01- M, DoD 8500.2, AR 25-1, AR 25-2, OA22 and all other affiliate regulations. The Contractor shall meet the minimum security and information assurance training as required by these documents.

1.4.8. Post Award Conference/Periodic Progress Meetings: The Contractor shall attend any post award conference convened by the Contracting activity or Contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The Contracting Officer (KO), Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor’s performance. At these meetings the KO will apprise the Contractor of how the Government views the Contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.4.9. Contracting Officer Representative (COR): The COR will be identified by separate letter. The COR monitors all technical aspects of the Contract and assists in Contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the Contract: perform inspections necessary in connection with Contract performance, maintain written and oral communications with the Contractor concerning technical aspects of the Contract, issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the KO and Contractor of any deficiencies, coordinate availability of Government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.4.10. Identification of Contractor Employees: All Contract personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed. Contractors will be required to obtain and wear badges when working in Government facilities.

1.4.11. Contractor Travel: The Contractor shall be required to travel within the National Capital Region. Specific performance locations are the Pentagon and Fort Belvoir. Contractor is responsible for all travel costs between the designated places of performance. Travel to the National Capital Region shall be done in accordance with the Joint Travel Regulations.

1.4.12. Organizational Conflict of Interest: Contractor and Subcontractor personnel performing work under this Contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor will notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and will promptly submit a plan to the KO to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent Contracted requirements which may be affected by the OCI.

1.4.13. PHASE IN/PHASE OUT PERIOD: To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have personnel on board, during the 15-day phase-in / phase-out periods. During the phase-in period, the Contractor shall become familiar with the performance requirements to commence full performance of services on the Contract start date. During the phase-out period the Contractor shall complete the Transition-Out plan and ensure all final deliverables and data are provided to the Government. The Contractor shall make its best effort and cooperate effectively in an orderly and efficient transition to any successor contractor. The Contractor shall provide coordination of phase-in and phase-out services at no additional cost to the Government.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS

2.1.1. CONTRACTOR. A supplier or vendor awarded a Contract to provide specific supplies or service to the Government. The term used in this Contract refers to the prime.

2.1.2. CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate Contracts, and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the KO to administer the Contract. Such appointment will be in writing and will state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the Contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the Contract.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the PWS.

2.1.5. DELIVERABLE. Anything that can be physically delivered but may include non-manufactured things such as meeting minutes or reports.

2.1.7. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8. QUALITY ASSURANCE. The Government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9. QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of Contractor performance.

2.1.10. QUALITY CONTROL (QC). All necessary measures taken by the Contractor to assure that the quality of a product or service will meet Contract requirements.

2.1.14. ASSESSMENT SUPPORT. The provisioning and collection of data from various authoritative data sources for analysis and gauging of progress to identify trends that influence strategy, the reallocation of resources, and communication of progress to DCS, G-3/5/7 and the DA.

2.1.15. DATA ARCHITECTURE (DA). The framework for organizing and defining the interrelationships of data in support of an organization's missions, functions, goals, objectives, and strategies. DA provide the basis for the incremental, ordered design and development of databases based on successively more detailed levels of data modeling (see DOD 8320.1-M).

2.1.16. ENTERPRISE ARCHITECTURE (EA). The explicit description of the current and desired relationships among business and management processes and information technology. An enterprise architecture describes the "target" situation that the agency wishes to create and maintain by managing its IT portfolio.

2.1.17. INFORMATION MANAGEMENT OFFICER (IMO). The information manager in an organization whose primary functions are to develop, manage, and maintain the organization's information resources.

2.1.18. PLANNING, PROGRAMMING, BUDGETING, AND EXECUTION SYSTEM (PPBES). The process for justifying, acquiring, allocating, and tracking resources in support of Army missions.

2.1.19. PORTFOLIO MANAGEMENT (PFM). The management of selected groupings of IT investments using integrated strategic planning and architectures, performance measures, risk management techniques, transition plans, and PM strategies.

2.1.20. PROGRAM OBJECTIVE MEMORANDUM (POM). A memorandum in prescribed format submitted to the Secretary of Defense by the secretary of a military department or the director of a defense agency, which recommends the total resource requirements within the parameters of the published Secretary of Defense Fiscal Guidance. The POM is the principal programming document, which details how a component proposes to respond to assignments in the Defense Planning Guidance (DPG).

2.2. ACRONYMS and DEFINITIONS:

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. This PWS does not obligate the Government to provide Government property (GP) to the contractor. The Government has sole discretion with respect to whether it will provide GP or incidental property to the contractor

3.2. Government-furnished property means property in the possession of, or directly acquired by, the Government and subsequently furnished to the Contractor for performance of a contract. GFP includes, but is not limited to, spares and property furnished for repair, maintenance, overhaul, or modification. GFP also includes contractor-acquired property if the contractor-acquired property is a deliverable under a cost contract when accepted by the Government for continued use under the contract.

3.3. The Property Management Plan provided at solicitation is in accordance with FAR 45.201(c)(4) shall be a description of the property management system to be used in managing Government property. The Contractor shall submit Property Management System procedures in accordance with FAR 52.245-1(f) within 60 days of award, Contract Data Requirements List (CDRL) DI-MGMT-80508B, DD Form 1423. Changes thereafter to the Property Management System procedures must be approved by the Government Property Administrator prior to implementation.

3.4. The Contractor shall submit a Government Property Inventory Report IAW CDRL DI-MGMT-80441D, DD Form 1423. This report shall be initially submitted 60 days post-award and yearly thereafter.

3.5. Contractor will request return of GFP to the Customer upon contract completion or when deemed excess to contract performance. The Contractor is required to utilize CAP (contractor-acquired property) Pre-Screening of the GFP Module in PIEE for any Contractor inventory (as defined in FAR 52.245-1) during the performance of the contract and for contract closeout. Any remaining Government property not reutilized, transferred, or otherwise disposed of at contract closeout, shall be submitted in the Plant Clearance function of the GFP Module in PIEE. If applicable, Contractor is responsible for demilitarization. Use of Defense Logistics Agency-Disposition Services (DLA DS) to turn Contractor inventory is authorized if directed by Plant Clearance Officer. Contractor is responsible for transportation and shipping when disposition instructions are provided unless transferred to another organization

3.6. Contractors use of TAV-C or DLMS does not eliminate FAR 52.245-1 and DFARS 252.245-7005 reporting requirements.

3.7. Contractor shall investigate and report to the Government (Contracting Officer, Contracting Officer Representative, and Property Administrator) all incidents of property loss as soon as the facts become known. Contractor shall submit all property loss cases in the GFP Module of PIEE IAW DFARS 252.245-7005

3.8. When Government property is provided on a contract, contractor personnel are entrusted for its proper use, care, and physical protection, including:

a. Use Government property for official business only

b. Report any misuse of Government property to appropriate investigative organizations through proper channels

3.9. Contractor shall utilize GFP Property Transfer in PIEE to report receipt of GFP, report the transfer of GFP to another DoD contract, report the shipment of GFP to the Government or to a contractor and report when serially-managed items of GFP are incorporated into a higher-level component, assembly, or end item within 7 business days IAW DFARS 252.245-7005

4. Incidental Property:

4.1. The Contractor shall only use the property for performing work in support of this contract. Modifications or alterations of property are prohibited. The Contractor shall not cannibalize property. In the event property is received by the Contractor in a condition not suitable for its intended use, the Contractor shall immediately notify the COR. The Contractor shall have a process to enable the prompt recognition, investigation, disclosure and reporting of loss of incidental property (meaning unintended, unforeseen or accidental loss, damage, or destruction of Government property that reduces the Government’s expected economic benefits of the property). Contractor shall include the control of incidental property in their Quality Control Plan.

4.2. The Contractor shall investigate and report to the Government COR all incidents of property loss as soon as the loss is known. This process shall include the corrective actions necessary to prevent recurrence. Such reports shall, at a minimum, contain the following information:

(i) Date of incident (if known)

(ii) Cause of incident

(iii) Nomenclature

(iv) NSN / Part number

(v) Quantity

(vi) Serial Number

(vii) Copies of all supporting documentation

(viii) Last known location

4.3. If damage or loss occurs to incidental property during the course of performance which is a direct result of Contractor negligence, the Contractor’s invoice shall be reduced by the amount of damage/loss resulting from their negligent action/inaction as directed by the Contracting Officer. In addition, a negative performance assessment will be considered

4.4. The Contractor is required to conduct a physical inventory of all incidental property yearly. The Contractor shall submit a yearly report of incidental property in their possession.

5. Equipment:

5.1. The government will provide access to government furnished information (GFI), such as documents, studies, cost and budget analysis reports, databases, and other materials required to perform the tasks specified in this PWS

6. Facilities

6.1.1. The government will furnish workspace for contractor employees to provide the support outlined in this PWS. This includes the use of USG facilities, office supplies and equipment, to include work and conference space, telephones, personal computers, access to copy machines, message and fax support, and other administrative or communications support required to perform the tasks specified in this PWS.

6.1.2. If required, General Services Administration (GSA) approved security containers will be made available to the contractor to safeguard and store classified material approved for use at the government designated work space(s).

7. Services

7.1.1. Utilities. All utilities in the facility will be available for the contractor's use in performance of duties outlined in this PWS. The contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities.

7.1.2. Parking and Transportation: The government does not provide parking space to contractors, nor does it reimburse parking fees.

7.2. Facilities: The Government will provide Contractor Personnel with access to non-dedicated workspace within the NCR consisting of the Pentagon and Fort Belvoir to provide the support outlined in this PWS to include desk space, computers, and other items necessary in an office environment. Contractors will not have dedicated workspace in Government Facilities. The Program/Contract Manager shall visit the Government workplace and communicate with the COR regarding Contract performance. The Program/Contract Manager shall be accessible via phone or email.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1. General: The Contractor shall furnish all supplies, equipment, facilities, and Services required to perform work under this Contract that are not listed under Section 3 of this PWS.

4.2. Secret Facility Clearance: The Contractor shall possess and maintain a SECRET facility clearance from the Defense Security Service. The Contractor’s employees, performing work in support of this Contract shall have been granted a SECRET security clearance from the Defense Industrial Security Clearance Office.

4.3. Personal/Contractor‐Owned Property. The Contractor shall ensure that personal property or contractor‐owned property brought on any Government installation is clearly marked as such to preclude misidentification as Government property. The Contractor shall ensure that all personal property or Contractor‐owned property is removed from all Government installations at the end of the performance period.

3.1

4.4. Use of personal computer equipment is not approved for Government work.

4.5. Unlimited Rights. All documents produced under this contract become the property of the U.S Government and may be altered, modified or shared with other public and private activities at the sole discretion of the U.S. Government.

PART 5

SPECIFIC TASKS

5. Specific Tasks

5.1. Required Outcome: The contractor shall develop, manage, and execute a comprehensive training and support program that ensures all thirty (30) designated Government personnel achieve and maintain the required level of proficiency in the General Fund Enterprise Business System (GFEBS). The desired end-state is a workforce of GS-11/12 equivalent financial professionals capable of independently performing all assigned financial management, reconciliation, and reporting duties with accuracy and timeliness.

5.2. Core Proficiency Definitions

5.3. Deliverables

5.3.1. The contractor shall provide the following deliverables as Contract Data Requirements List (CDRL).

5.3.2. GFEBS and GFEBS-SA Program Support Services

5.3.2.1. Deliverables (CDRLs)

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