PWS General Labor Services CG GTM 25.pdf

United States Army South (USARSOUTH)

CG GTM 25

Performance Work Statement (PWS) General Labor Services

As of 1 Apr 2025

410th Ver 1 2023-10

Part 1

General Information

1. GENERAL: This is a non-personal services contract under which the personnel rendering the services are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. The United States (U.S.) Government shall not exercise any supervision or control over the Contractor’s employees performing the tasks herein. Such contract employees shall be accountable solely to the Contractor who, in turn shall be responsible to the U.S. Government.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to provide General Labor Services as defined in this PWS except for those items specified as government furnished property (GFP) and government furnished services (GFS). The contractor shall perform to the standards in this contract.

1.2 Background: General Labor Services for United States Army South (ARSOUTH, also referred to herein as “the Government”) in support of CG GTM 25.

1.3 Objectives: The Contractor provides the U.S. Government with General Labor Services throughout duration of the contract.

1.4 Scope: Contractor shall provide non-personal services to the General Labor Services at the locations and dates specified in attachment 3. The contractor shall accomplish services in coordination with the Contracting Officer (KO) and the Contracting Officer Representative (COR).

1.5 Period of Performance: The period of performance shall be from 10 – 25 May 25.

1.6 General Information:

1.6.1 Quality Control Plan (QCP): RESERVED.

1.6.2 Quality Assurance (QA): Contracts for commercial products shall rely on contractors' existing quality assurance systems as a substitute for Government inspection and testing before tender for acceptance unless customary market practices for the commercial product being acquired include in-process inspection. Any in-process inspection by the Government shall be conducted in a manner consistent with commercial practice. The Government shall rely on the contractor to accomplish all inspection and testing needed to ensure that commercial services acquired conform to contract requirements before they are tendered to the Government.

1.6.3 Recognized Holidays: The Contractor shall be required to perform services on all holidays unless the the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

April Thu 04/17/2025 Maundy Thursday Fri 04/18/2025 Good Friday Sat 04/19/2025 Holy Saturday Sun 04/20/2025 Easter Sunday

May Thu 05/01/2025 International Workers' Day

1.6.4 Hours of Operation: The contractor is responsible for conducting business between the hours of 8:00AM and 5:00PM Monday through Friday, or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor must, at all times, maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons.

1.6.5 Place of Performance: The work to be performed under this contract will be performed at specified in attachment 3 of this PWS.

1.6.6 Type of Contract: The Government anticipates the award of a fixed price type contract.

1.6.7 Access and General Protection Policy and Procedures:

1.6.7.1 FPCON: In addition to the changes otherwise authorized by the changes clause of the contract, should the US Government Force Protection Condition (FPCON) at any individual installation change, the Government may require changes in contractor security matters or process in accordance with DoDI 2000.16. During FPCONs Charlie and Delta, only contract services that have been deemed “mission essential” by the Government will continue. Contract services will resume when the FPCON is reduced to Bravo or lower.

1.6.7.2 Physical Security: RESERVED.

1.6.7.3 Escorts: The Contractor and all associated sub-contractor employees performing services under this contract shall be escorted at all times by host nation security personnel or by an individual designated by the Contracting Officer Representative (COR) while accessing U.S. facilities, activities or controlled areas. Escorts will announce the presence of any visitors prior to entering any controlled facility or workspace in order to allow personnel to safeguard sensitive or critical information against undue disclosure.

1.6.7.4 Personnel Security Clearance Requirements: RESERVED.

1.6.7.5 Background Checks: The Contractor shall ensure contractor employees and subcontractor employees performing services under this contract have passed a security check conducted by the Host Nation Police Department of their residence or the State Police Department of their U.S. residence. Security checks that have been completed as part of a personnel security clearance background investigation, or a previous background check that was a condition of employment, meet this requirement. Documentation of these checks will be made available to the KO or COR within 10 calendar days of request. The Government retains the right to exclude any employee from performance of duties under this contract if a background security check reveals an employee is a security risk. The exclusion of an employee for security reasons will not relieve the Contractor from performance of services required under this contract. If the Government determines additional background checks are required, at a minimum, and upon request from the Government, the Contractor shall provide to the KO or COR, the following information on any contractor or subcontractor employee performing services under this contract:

• Full birth name

• Married name (if applicable)

• SSN or local equivalent (ID card number)

• Date of birth

• Place of birth (city, country)

1.6.7.5.1 Background Check Notification Requirements: If a background check on any employee or subcontractor employee performing services under this contract, whether the check was conducted as a condition of employment or as part of the contract with the Government, reveals any information from any source (including host country law enforcement) of criminal activity by Contractor employees, subcontractors, or subcontractor employees, the Contractor shall notify the KO and COR of that information within 24 hours. The Contractor shall make notification of:

(1) Traffic violations, other than parking, will be reported to the KO or COR only if the contract is for drivers for the Government;

(2) Any suspicious activity by Contractor employees, subcontractors, or subcontractor employees the Contractor believes may pose a risk to U.S. or host nation national security or imminent risk of deadly bodily harm to any person; and

(3) Any actions taken against Contractor employees, subcontractors, or subcontractor employees pursuant to this requirement.

1.6.7.5.2 Remedies. In addition to other remedies available to the Government, the Contractor’s failure to comply with the requirements of this paragraph my result in requiring the Contractor to remove a Contractor employee or employees from the performance of the contract.

1.6.7.5.3 Subcontracts. The Contractor shall include the substance of this paragraph and the preceding paragraph in all subcontracts.

1.6.7.6 Uncleared Contractor Common Access Card (CAC) Credentialing and Access Procedures: RESERVED.

1.6.7.6.1 Contractor Common Access Card (CAC) Eligible Requirements: RESERVED.

1.6.7.6.1.1 Federal Installation/Facility Access: Contractor and all associated sub-contractor employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The employee performing services under this contract shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services, Security Office or the host nation equivalent.

1.6.7.6.2. Contractor Non CAC Eligible Requirements for DOD Facility and Installation Access: RESERVED.

1.6.7.7 Employment Eligibility: RESERVED

1.6.7.8 Access to Government Information Systems: RESERVED.

1.6.7.9 Key Control: RESERVED.

1.6.7.10 Lock Combinations: RESERVED.

1.6.8 Post Award Conference/Contract Periodic Progress Meetings: The Contractor shall attend the post award conference convened by the contracting activity or contract administration office IAW Federal Acquisition Regulation (FAR) Subpart 42.5. The KO, COR, with other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the KO will apprise the contractor of how the government views the Contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues.

These meetings shall be at no additional cost to the government.

1.6.9 Contracting Officer Representative (COR): The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: ensure the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including

Government drawings, designs, specifications; monitor Contractor's performance and notifies both the KO and Contractor of any deficiencies; coordinate availability of government furnished property; and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.10 Key Personnel: The following contractor personnel are considered key personnel by the government: The Contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate, who shall act for the Contractor when the manager is absent, shall be designated in writing to the Contracting Officer within two (2) calendar days. Contract Manager and alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract.

Qualifications for all key personnel are listed below:

The Contract Manager and Alternate Contract Manager shall be able to read, speak, and write English at a minimum level II proficiency IAW https://www.govtilr.org/Skills/ILRscale2.htm.

1.6.11 Special Qualifications or Certifications: RESERVED.

1.6.11.1 IA/IT Training Certification: RESERVED.

1.6.12 Identification of Contractor Employees: Contractor employees shall identify themselves as Contractor personnel and shall avoid representing themselves as Government employees. This identification includes meeting attendance, answering Government telephones, email communications, and working in other situations where Contractor status is not obvious. Contractor personnel identification shall be easily identifiable through the display of badges, name tags, lanyards, etc.

1.6.12.1 Badging of Contractor Employees: RESERVED.

1.6.12.2 Uniform: The Contractor shall provide a standard uniform for all Contractor and subcontractor employees performing services under this contract, and ensure they wear the uniform during appointed duty hours. The uniform may consist of the same type and color shirt and slacks for all workers. Company logo is optional.

1.6.13 Contractor Travel: RESERVED.

1.6.14 Other Direct Costs (ODC): RESERVED.

1.6.15 Data Rights: RESERVED.

1.6.16. Non-Disclosure Requirements: Performance under this contract may require the Contractor to access data and information proprietary to a Government agency, another Government Contractor, or of such nature that its dissemination or use other than as specified in this work statement would be adverse to the interests of the Government or others. Neither the Contractor, nor Contractor personnel, shall divulge, nor release data or information developed, or obtained under performance of this work statement, except to authorize Government personnel or upon written approval of the KO. The Contractor shall not use, disclose, or reproduce proprietary data, which bears a restrictive legend, other than as specified in this PWS. All documentation showing individual names or other personal information shall apply, and shall be controlled and protected under the provisions of the Privacy Act of 1974, Public Law 93-579, 5 United States Code (U.S.C.) Section 552a.

1.6.16.1 Non-Disclosure Statements: The Contractor shall provide signed non-disclosure agreements to the Government prior to commencement of work under the contract. Disclosure of information by Contractor personnel https://www.govtilr.org/Skills/ILRscale2.htm may result in Contractor personnel removal from performance of duties under this contract.

1.6.16.2 Advertisement and Social Media: The Contractor shall NOT post information to public website or social media locations, personal or professional, that in any way disclose names, locations, hotel data, participants, discussions, pictures, etc. before, during or after the contract period of performance without the express consent of the Government. The use of propaganda violates DOD Commercial Use of Imagery Guidelines stated at (www.dimoc.mil/resourcess/limitations/). The Contractor shall not cite any information (e.g., contract information, pictures, locations, etc.) obtained through this contract on any marketing tools to include its company website.

1.6.16.3 INFORMATION ASSURANCE: At no time will the Contractor or associated sub-contractor employees transmit government documents or information over using methods that do not meet the security requirements specified in the National Institute of Standards and Technology (NIST) Special Publication (SP) 800-171, "Protecting Controlled Unclassified Information in Non-federal Information Systems and Organizations" such as personal electronic mail accounts, public digital data storage sites (cloud storage), social media platforms or instant messaging. Approved government sites such as U.S. Army Aviation and Missile Research Development and Engineering Center (ARMDEC) Safe Exchange at https://safe.amrdec.army.mil/SAFE/About.aspx, or All Partners Access Network (APAN) at https://community.apan.org/, or other transmission means determined by the government must be used.

1.6.17 Organizational Conflict of Interest (OCI): Contractor and subcontractor personnel performing work under this contract may receive, have access to, or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.6.18 Phase-in/Phase-Out (PIPO) Period: RESERVED.

1.6.19 General Training Requirements: RESERVED.

1.6.19.1 Anti-Terrorism (AT) Level I Training: RESERVED.

1.6.19.2 OPSEC Awareness: If the Contractor, or a subcontractor, or employees of either disclose any information that disrupts or harms the Government's operations or activities, then the Government retains the right to exclude any employee from performance of duties under this contract. The exclusion of an employee for security reasons will not relieve the Contractor from performance of services required under this contract. By way of example, personnel shall not sketch or take photos of government facilities or activities, unless related to service to be provided. All government paper products and removable digital storage material that is received, generated, or stored during the contract will be destroyed completely when no longer needed to preclude recognition of information.

1.6.19.3 Information Assurance (IA) Training: RESERVED.

1.6.19.4 Information Assurance (IA)/Information Technology (IT) Training: RESERVED.

1.6.19.5 Threat Awareness Reporting Program (TARP Training) : RESERVED.

1.6.19.6 iWATCH Training: RESERVED.

http://www.dimoc.mil/resourcess/limitations/

1.6.19.7 OPSEC Training: RESERVED.

1.6.20 Overseas Training Requirements:

1.6.20.1 Antiterrorism (AT) Awareness Training for Contractor Personnel Traveling: RESERVED.

1.6.20.2 SERE Training: RESERVED.

1.6.21 Foreign (OCONUS) Requirements: RESERVED.

1.6.21.1 Theater and Country Clearance Requirements: RESERVED.

1.6.21.2 Vetting: The Contractor company and all associated sub-contractor companies, must have been vetted by the US Embassy in the country which the contract will be performed. For the purposes of this contract, the company is considered vetted if the company is located in the country which the contract will be performed unless the company has been previously barred from performing services for the Government. If during a previous vetting process the company was barred from performing service for the Government, then that is grounds for termination of the contract. If the company is located outside of the country which the contract will be performed, the company must be vetted by the US Embassy in the country of performance. Vetting will coordinated through the US Embassy's DOD Security Cooperation Office (SCO) in the country of performance. If during any previous vetting process in other countries, the company is found to be barred from performing services for the Government; this finding is grounds for termination of the contract.

1.6.21.3 Installation Access to DOD Facility or Host Nation Installation: Contractor and all subcontractor employees performing services under this contract shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) (U.S. citizen and residents only), and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and areas commander installation/facility access and local security policies and procedures (provided by the COR or KO), and status of forces agreements or other diplomatic agreements. The employee performing services under this contract shall provide all information required for background checks to meet installation access requirements to the installation Provost Marshal Office, Director of Emergency Services, Security Office, or host nation equivalent.

1.6.21.4 Host Nation Installation Access with No DOD Facility: Contractor and all associated subcontractor employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures. The employee performing services under this contract shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services, Security Office or the host nation equivalent.

1.6.21.5 Deoxyribonucleic Acid (DNA) Samples: RESERVED.

1.6.21.6 Medical Travel Requirement : RESERVED.

1.6.22 Synchronized Pre-deployment and Operational Tracker (SPOT) : RESERVED.

1.6.23 Safety: The following provides information pertaining to Safety and Accident Prevention:

1.6.23.1 (OCONUS - Host Nation) Safety Laws and Regulations: The Contractor shall comply with FAR 52.236- 13, Accident Prevention (November 1991), the references contained therein (e.g. U.S. Army Corps of Engineers Safety and Health Requirements Manual (EM 385-1-1)), and applicable Host Nation Safety Laws and Regulations.

1.6.24 Environmental Compliance: RESERVED.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. Definitions:

2.1.1 Area of Responsibility. The U.S. Southern Command (USSOUTHCOM) area of responsibility (AOR) includes the geographic areas of Antigua and Barbuda, Argentina, Aruba, Barbados, Belize, Bolivia, Brazil, British Virgin Islands, Cayman Islands, Chile, Colombia, Costa Rica, Cuba, Curacao, Dominica, Dominican Republic, Ecuador, El Salvador, Falkland Islands, French Guiana, Grenada, Guadeloupe, Guatemala, Guyana, Haiti, Honduras, Jamaica, Martinique, Mayotte, Montserrat, Nicaragua, Panama, Paraguay, Peru, Saint Barthélemy, Saint Martin, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Saint Maarten, Suriname, Trinidad and Tobago, Turks and Caicos Islands, Uruguay, and Venezuela.

2.1.2. Contractor. The total contractor organization or a separate entity of it; such as an affiliate, division, or plant that performs its own purchasing.

2.1.3. Contracting officer (KO). A person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings.

2.1.4. Contracting Officer’s Representative (COR). An individual designated and authorized in writing by the contracting officer to perform specific technical or administrative functions.

2.1.5. Defective Service. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.6. Deliverable. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.7. Foreign National. A foreign national is not a U.S. citizen. Green card holders are also identified as foreign nationals. A foreign national is further categorized as either a third country national or a local national based on the person’s citizenship and location of performance of duty.

2.1.8. Key Personnel. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.9. Local National. Local nationals are foreign nationals who are citizens of the country where the performance of duty will occur.

2.1.10. Performance Work Statement (PWS). A statement of work for performance-based acquisitions that describes the required results in clear, specific, and objective terms with measurable outcomes.

2.1.11. Physical Security. Protection of the perimeter area, government property, and assets that prevent the loss or damage of Government property.

2.1.12. Quality Assurance. The various functions, including inspection, performed by the government to determine whether a Contractor has fulfilled the contract obligations pertaining to quality and quantity.

2.1.13. Quality Assurance Surveillance Plan (QASP). A plan describing how the agency will survey, observe, test, sample, evaluate and document the Contractor’s performance in meeting critical performance standards identified in the contract.

2.1.14. Quality Control (QC). Tasks performed by the Contractor to improve the quality of the organization’s output.

2.1.15. Shall. An imperative command; has a duty to or is required to. Denotes that a regulation must be followed unless the contracting officer has obtained a deviation.

2.1.16. Subcontractor. Any supplier, distributor, vendor, or firm that furnishes supplies or services to or for a prime contractor or another subcontractor.

2.1.17. Third Country National. Third country nationals are foreign nationals who are not citizens of the country where the performance of duty will occur.

2.1.18. Work Day. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.19. Work Week. Monday through Friday, unless specified otherwise.

2.2 Acronyms:

AFFSSIR Armed Forces Repository of Specimen Samples ALMS Army Learning Management System ANSI American National Standards Institute AOR Area of Responsibility AR Army Regulation ATCTS Army Training Certification Tracking System AT Anti-Terrorism CAC Common Access Card CFR Code of Federal Regulations CI Counter Intelligence CLIN Contract Line Item Number CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative DD Form 254 Department of Defense Contract Security Requirement List DNA Deoxyribonucleic Acid (DNA) DOD Department of Defense DODD Department of Defense Directive DODI Department of Defense Instruction FAR Federal Acquisition Regulation FHP Force Health Protection FCG Foreign Clearance Guide FN Foreign National FY Fiscal Year GFE Government Furnished Equipment GFP Government Furnished Property GFS Government Furnished Services IA Information Assurance IAW In Accordance With IT Information Technology

JPAS Joint Personnel Adjudication System JTR Joint Travel Regulation KO Contracting Officer LN Local National LOA Letter of Authorization NCIC-III National Crime Information Center Interstate Identification Index NIST National Institute of Standards and Technology ODC Other Direct Costs OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs OSHA Occupational Safety and Health Administration OPSEC Operation Security PIPO Phase In/Phase Out PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QASP Quality Assurance Surveillance Plan QCP Quality Control Program RA Requiring Activity SCR Service Contract Reporting SOP Standard Operating Procedures SPOT Synchronized Predeployment and Operational Tracker TCN Third Country National TE Technical Exhibit TSDB Terrorist Screening Data Base U.S.C. United States Code USSOUTHCOM United States Southern Command

THIS SECTION INTENTIONALLY LEFT BLANK

PART 3

Government Furnished Equipment (GFE), Government Furnished Property (GFP), and Government Furnished

Services (GFS)

ADDEMDUM

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Services: Reserved.

3.2. Facilities: Reserved.

3.3 Utilities: Reserved.

3.4 Equipment: Reserved.

3.5 Materials: Reserved.

3.6 Common Access Cards (CAC): RESERVED.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: Reserved.

4.2 Facility Security Clearance: Reserved.

4.3. Materials: Reserved.

4.4. Equipment: Reserved.

4.5 Insurance: All insurances required by the Government of Guatemala to operate within the country shall be obtained and maintained as required by the Government of Guatemala (GOV). Insurance requirements include but are not limited to Third Party Damage, First Person Fatality, Additional person Fatalities, Criminal court representation and Civil Representation.

4.5.1 Defense Base Act (DBA) Insurance - Worker’s Compensation: Contractors are required to procure Defense Base Act (DBA) insurance coverage from an approved Department of Labor (DoL) insurance carrier (names available on the DoL website). Regardless of dollar value or length of the proposed contract, DBA insurance is mandatory for services, construction, and supply contracts that include installation, maintenance or training.

4.5.1.1 The contractor shall purchase DBA insurance only from carriers that are authorized to provide such coverage by the United States Department of Labor (DoL). This requirement also applies to all subcontractors. The DoL maintains a website that contains a complete list of authorized insurance carriers:

http://www.dol.gov/owcp/dlhwc/lscarrier.htm. Carriers authorized to provide DBA insurance are identified with the letters “DB” in the column titled “Acts Covered.”

4.5.1.2 The contractor shall provide proof of DBA insurance (insurance policy) to the Contracting Officer (KO) within 5 (five) days after award. However, in no circumstances will performance begin until the contractor has provided proof of DBA insurance to the KO. If one insurance provider will not sell DBA to the contractor, the contractor must seek insurance coverage through other approved DoL providers. If the contractor is unable to provide proof of DBA insurance within 5 (five) days, the KO will terminate the contract for cause (default if non-commercial) and award to the next low offeror. Upon proof of a PAID receipt from an approved DoL insurance provider (KO will verify the validity of the insurance before payment), the contractor shall be reimbursed for the actual amount.

4.5.2 General Liability Insurance: Bodily injury liability insurance, in the minimum limits as established by the Government of Guatemala, per occurrence shall be required on the comprehensive form of policy.

4.5.3 Automobile Liability Insurance for Contractor Owned/Leased Vehicles. This insurance shall be required on the comprehensive form of policy and shall provide bodily injury liability and property damage liability covering the operation of all automobiles used in connection with the performance of the contract. At least the minimum limits as established by the Government of Guatemala shall be required.

4.5.4 Payment of Wages/Salaries: The contractor shall be responsible for payment of all employee salaries, vacations, social security, medical insurance, family subsistence and all other entitlements required by

Guatemalan labor laws. At a minimum, the Contractor shall adhere to applicable wages established by the Government of Guatemala. Additionally, the Contractor will make a good faith attempt to provide reasonable wages to maintain stability in the workforce.

4.6 Contractor Vehicles and Passes: All contractor employees’ and Contractor’s subcontractor vehicles used for the performance of this contract shall comply with all Guatemalan Government Regulations. In addition, all vehicles described above must be registered through the Government of Guatemala or with the installation office for the Guatemalan Military Base that they are working on. Pass and Registration will comply with Guatemalan Installation Commander Directives.

4.6.1 Vehicle and personal passes are the property of the Government of Guatemala and will be surrendered upon termination of employment or the end of the contract performance period to the COR. Any pass will be surrendered to US or Guatemalan Security Forces upon demand to positively identify a person’s need to be on a Guatemalan Military Installation or the grounds of the US Embassy, Guatemala, or other facilities based on duty location.

PART 5

SPECIFIC TASKS

5.1. Basic Services. The contractor shall provide non-personal fixed price scheduled and additional or unscheduled (as required) Janitorial services for three areas. Services provided include cleaning restrooms/buildings, toilets, sinks, breakrooms, and showers, sweeping, mopping and removal of trash from receptacles to exterior dumpsters.

5.2. General Standards. The contractor shall perform general Janitorial tasks to the minimum standards indicated below. These standards are intended as a minimum standard for performing each task in all facilities.

5.2.1 Clean/Disinfect/Dinning Areas/Break Rooms.

a. STD: Clean and disinfect floors and all surfaces of sinks, counters, plumbing fixtures, dispensers, and walls immediately above/behind countertops, and other such surfaces. Resupply towel and soap dispensers.

AQL – 100% compliant

b. STD: All surfaces shall be free of odor, stains, mold, mildew, dirt, dust deposits, streaks, and smudges.

sinks, counters, plumbing fixtures, dispensers, walls immediately above/behind countertops, and other such surfaces shall be disinfected.

AQL – 100% compliant

c. STD: Vents within 72" of floor shall be cleaned and free of dirt, dust, and debris. Walls and grout shall be free of all film, spots and detergent buildup AQL – 100% compliant

5.2.2 Clean/Disinfect Restrooms.

a. STD: Clean and disinfect floors and all surfaces of mirrors, sinks, lavatories, toilets, urinals, showers, shower mats, plumbing fixtures, dispensers, walls and partitions (to include walls and partitions behind toilets), stalls, and stall entry doors (including handle, kick plates, door ventilation, and metal door guards), and other such surfaces.

b. STD: Resupply all toilet tissue dispensers, towel dispensers, soap dispensers. Contractor shall purchase and furnish items approved by the COR prior to use.

c. STD: All surfaces shall be free of odor, stains, mold, mildew, dirt, dust deposits, streaks, and smudges.

Partitions, stalls, stall doors, entry doors, (including handles, kick plates, ventilation grates, metal guards, etc.), and wall areas adjacent to wall mounted lavatories, urinals, and toilets shall be disinfected. Showers, toilets, and urinals shall be free of water spots, scale buildup, soap scum and other deposits.

d. AQL – 100% compliant

e. STD: Vents within 72" of floor shall be clean. Walls and grout shall be free of all film, spots and detergent buildup.

5.2.3 Clean/Disinfect Drinking Fountains. RESERVED

5.2.4 Collect/Remove Trash and Recyclables.

a. STD: All trash and recycle receptacles located in centralized break rooms, stairwells and open office areas shall be emptied, new bags placed, and receptacles returned to their designated location [private office and cubicle/workstation trash receptacles will NOT be emptied by Janitorial staff].

b. STD: Cardboard items, cans, bottles, and paper placed near a trash receptacle and marked "TRASH" or in designated recycle collection receptacles shall be removed. Trash and recyclable materials shall be removed from the facilities, then transported to and placed in the appropriate refuse or recycle dumpsters.

c. STD: The contractor will not be responsible for collecting or removing any construction or hazardous waste; if the contractor believes an item is construction or hazardous waste.

5.2.5 Hard Floor- Sweep/Dust Mop.

a. STD: All non-carpeted floor surfaces (to include stairways, landings, risers, elevators, entrances, vestibules, lobbies and all walking surfaces) will be cleaned by a combination of sweeping and dust mopping. Chairs, trash receptacles, and other items shall be moved to clean carpets underneath and returned to their original location.

b. STD: The entire floor surface, including grout, shall be free from litter, dirt, dust, and debris. All hard floor surfaces shall be uniform, and free from dirt, debris, dust, scuff marks, heel marks, other stains and discoloration, and other foreign matter. Baseboards, comers, and wall/floor edges shall also be clean. All dust and debris shall be removed from baseboards, furniture, trash receptacles, etc. Spot clean floor surfaces as required to remove spots 2 square feet or less. Spot removal shall be included during normal service schedule. Floors shall be free of scuff marks, soiled areas, stains or discolored areas in area 2 square feet or less, and spot cleaned areas shall match the surrounding area for color and texture.

c. STD: The contractor shall begin services with floors in their current condition. Any excessive existing stains or blemishes shall be identified during an initial joint inspection with the COR and the contractor during the phase-in period. If the stains or blemishes cannot be reasonably removed by the incumbent contractor, then the new contract awardee shall not be responsible for removing them.

5.2.6 Hard Floor- Wet Mop. STD: The contractor shall damp or wet mop non-carpeted floors to include entrances, vestibules, lobbies, stairways, landings and risers, the contractor shall mop underneath easily moveable items. After being mopped, the floor shall have a uniform appearance with no streaks, swirl marks, detergent residue or any evidence of soil, stains, film debris or standing water. There shall be no splash marks or mop streaks on furniture, walls, baseboards, trash receptacles, or mop strands remaining in the area.

AQL – 100% compliant

5.2.7 Glass Cleaning-Interior. STD: Cleaning interior glass shall be defined as the complete removal of smudges, tape, oily film, and other types of soil from all glass in interior partitions, walls, doors, displays, and other glass areas (this includes both glass in exterior doors and vestibules). Glass cleaner splash and drip marks shall be removed from all adjacent surfaces.

AQL – 100% compliant

5.2.8 Glass Cleaning- Exterior. STD: Cleaning exterior windows shall be defined as the complete removal of smudges, tape, oily film, cobwebs, dust, and other types of soil from both sides of the glass and frames of exterior windows, doors, vestibules, etc. The glass and frame shall be rinsed to remove any detergent solution residue. After washing, the glass areas shall be free of smudges, tape, oily film, cobwebs, dust, and all other types of soil, streaks, and water marks. Glass cleaner splash and drip marks shall be removed from all adjacent surfaces.

5.2.9 Incidental and Spot Cleaning. STD: This cleaning consists of unscheduled minor cleaning to maintain a clean workplace and facility appearance. It includes cleaning of spills, spots and stains, or other observed soiling on all any/all facility surfaces that should be remediated upon detection in order to maintain the appearance of facilities and a clean and healthy work environment on the installation. Spills may include liquids and solids and food/drink sources, overflowing toilets or urinals, accidental soiling of floor surfaces clean-up of spills or other incidental soiled areas observed by contractor employees and/or observed by Government.

AQL – 100% compliant

5.3 Scheduling. Services shall be performed daily between the hours of 0700-1700hrs.

AQL – 100% compliant

5.3.1 Janitorial services shalll be performed at least once daily in designated facilities and surfaces that are touched frequently, with additional cleanings throughout the day depending on usage in accordance with Attachment 3 of this PWS.

5.3.2 Janitorial services shall be performed in designated facilities in accordance with Attachment 3 of this PWS.

5.4 Service Contract Reporting (SCR): Reserved.

PART 6

APPLICABLE PUBLICATIONS

6. APPLICABLE PUBLICATIONS (CURRENT EDITIONS)

6.1. The Contractor must abide by all applicable regulations, publications, manuals, and local policies and procedures.

6.1.1 DOD Commercial Use of Imagery Guidelines

6.1.2 AR 190-13, The Army Physical Security Program

6.1.3 Army Directive 2014-05, Policy and Implementation Procedures for CAC Credentialing Access for Uncleared Contractors

6.1.4 DOD 5220.22-M, National Industrial Security Program Operating Manual

6.1.5 Defense Federal Acquisition Regulation Supplement (DFARS)

6.1.6 Joint Travel Regulation (JTR)

6.1.7 AR 735-5, Policies and Procedures for Property Accountability

6.1.8 DODD 8570.01, Information Assurance Training Certification and Workforce Management

6.1.9 DOD 8570.01-M, Information Assurance Workforce Improvement Program

6.1.10 AR 25-2, Information Assurance

6.1.11 DODI 3020.41, Contractor Personnel Authorized to Accompany the U.S. Armed Forces

6.1.12 USSOUTHCOM SC Regulation 40-501, Medical Suitability Screening Regulation

6.1.13 DODI 2000.16 DoD Antiterrorism (AT) Program

PART 7

ATTACHMENT/TECHNICAL EXHIBIT LISTING

7. Attachment/Technical Exhibit List:

7.1 Attachments:

7.1.1 Attachment 1 – Performance Requirements Summary

7.1.2 Attachment 2 – Deliverables Schedule

7.1.3 Attchment 3 – Delivery Table

ATTACHMENT 1

Performance Requirements Summary The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The standard should relate to timeliness, quality, or quantity (metrics) of service required by the Contractor is stated in the PWS verbiage. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective

Standard Performance

Threshold Method of

Surveillance

Combating Trafficking in Persons FAR 52.222-50 c

The United States Government has adopted a policy prohibiting trafficking in persons including the trafficking-related activities of this clause.

100% Compliance

Periodic Inspection

PRS #1 Clean/Disinfect Restrooms (Bathrooms) PWS para. 5.2.2

Clean and disinfect floors and all surfaces of mirrors, sinks, lavatories, toilets, urinals, showers, shower mats, plumbing fixtures, dispensers, walls and partitions (to include walls and partitions behind toilets), stalls, and stall entry doors (including handle, kick plates, door ventilation, and metal door guards), and other such surfaces.

Resupply all toilet tissue dispensers, towel dispensers, soap dispensers. Contractor shall purchase and furnish items approved by the COR prior to use. All surfaces shall be free of odor, stains, mold, mildew, dirt, dust deposits, streaks, and smudges.

Partitions, stalls, stall doors, entry doors, (including handles, kick plates, ventilation grates, metal guards, etc.), and wall areas adjacent to wall mounted lavatories, urinals, and toilets shall be disinfected.

Showers, toilets, and urinals shall be free of water spots, scale buildup, soap scum and other deposits. Vents within 72" of floor shall be clean. Walls and grout shall be free of all film, spots and detergent buildup.

PRS #2 Collect/Remove Trash and Recyclables.

PWS para. 5.2.4

All trash and recycle receptacles located in centralized break rooms, stairwells and open office areas shall be emptied, new bags placed, and receptacles returned to their designated location [private office and cubicle/workstation trash receptacles will NOT be emptied by Janitorial staff]. Any cardboard items, cans, bottles, and paper placed near a trash receptacle and marked "TRASH" or in designated recycle collection receptacles shall be removed.

Trash and recyclable materials shall be removed from the facilities, then transported to and placed in the appropriate refuse or recycle dumpsters. The contractor will not be responsible for collecting or removing any construction or hazardous waste; if the contractor believes an item is construction or hazardous waste.

PRS # 3

Schedule Janitorial Services

PWS para. 5.3.1

High frequency Janitorial services will be performed at least once daily in designated facilities and surfaces that are touched frequently, with additional cleanings throughout the day depending on usage in accordance with Attachment 3 of this

PWS.

100% Compliance

Random sampling

PRS # 4

Schedule Janitorial Services

PWS Para.5.3.2

Low frequency Janitorial services will be performed in designated facilities between in accordance with Attachment 3 of this

PWS.

100% Compliance

Random sampling

ATTACHMENT 2

Deliverables Schedule

Deliverable Frequency # of Copies Medium/Format Submit To

1.6.10 Key Personnel:

The following contractor personnel are considered key personnel by the government: The Contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate, who shall act for the Contractor when the manager is absent, shall be designated in writing to the Contracting Officer within two (2) calendar days. Contract Manager and alternate shall have full authority

One time. Will be provided to the KO and COR seven (7) days before contract start date.

# Copies 1 MS word electronic document to the KO and COR.

KO and COR

Deliverable Frequency # of Copies Medium/Format Submit To to act for the contractor on all contract matters relating to daily operation of this contract.

PWS para 1.6.10 The Contractor shall ensure contractor employees and subcontractor employees performing services under this contract have passed a security check conducted by the Host Nation Police Department of their residence or the State Police Department of their U.S. residence.

PWS para 1.6.7.5

One time.

Documentation of security checks will be provided to the KO or COR within 10 ten days of request.

# Copies 1 MS word electronic document to the KO

The Contractor shall notify the KO and COR within 24 hours of any source (including host country law enforcement) of criminal activity by Contractor employees, subcontractors, or subcontractor employees.

PWS para. 1.6.7.5.1

One time.

# Copies 1 MS word electronic document to the KO

The contractor shall provide proof of DBA insurance (insurance policy) to the Contracting Officer (KO) within 5 (five) days after award.

PWS Para 4.5.1.2

One time within 5 days of contract award

One copy PDF KO an COR

Attachment 3

Delivery Table

From To Days Number of

G/L Personell Location 1-May-25 2-May-25 2 5 Mariscal Zavala GTM City 10-May-25 25-May-25 16 10 10-May-25 11-May-25 2 3 Jutiapa 3rd BDE 24-May-25 25-May-25 2 3 10-May-25 11-May-25 2 2 COFEN Puerto San Jose 24-May-25 25-May-25 2 2 10-May-25 11-May-25 2 3 BDE Paracaidistas Puerto

San Jose 24-May-25 25-May-25 2 3 10-May-25 11-May-25 2 3 CACEN Air Military Ramp

GTM City 24-May-25 25-May-25 2 3 10-May-25 11-May-25 2 4

Honor Guard Barracks 24-May-25 25-May-25 2 4