PWS - GE Imaging Equipment Service REV7 27JUL2026.pdf

PERFORMANCE WORK STATEMENT (PWS)

FOR

GE CRxFlex I and II Digitizer and Workstation Imaging Equipment Services

1.0 General: The contractor shall provide all personnel, equipment, tools, materials, supervision, quality control and other items and non-personal services necessary to perform the annual preventative maintenance (PM) and any repairs to the GE CRxFlex I and GE CRxFlex II Digitizer and Workstation Imaging Equipment, as defined in this PWS, except as specified in Paragraph 3.0 as Government Furnished. The contractor shall perform to the standards in this contract. All preventative maintenance and repairs will be documented and sent via e-mail to the Technical Point of Contact (TPOC), Monica Dean, 717-267-9577, monica.r.dean.civ@army.mil and to the secondary TPOCs, Jason Straley, 717-267-5241, jason.w.straley.civ@army.mil or Tyler Crotsley, tyler.d.crotsley.civ@army.mil, 717-267-5401.

1.1 Scope: This requirement is for the service, maintenance, and repair of one (1) GE CRxFlex I (Serial Number: 02186) and two (2) GE CRxFlex II (Serial Numbers: 2186 & 2297) Digitizer and Workstation Imaging Equipment. The contractor shall provide all personnel, equipment, tools, materials, supervision, software, and other non-personal services necessary to perform annual preventative maintenance (PM) and unscheduled "Over and Above" (O&A) repairs. Due to constantly changing parts and technological advancements consumables, such as imaging plates, will be procured through the O&A CLIN. The objective is to maintain the equipment in a fully operational and well-stocked state.

1.2 Background: Letterkenny Munitions Center (LEMC) purchased one (1) each CRxFlex I and two (2) each GE CRxFlex II Digitizer and Workstation Imaging Equipment. These systems have exceeded the warranty period and maintenance and potential repairs are required. These systems are currently operational and are not exhibiting any evidence of mechanical malfunction or failure. These systems are of industrial grade and strength and have the ability to process digital images of munitions and their respective parts.

1.3 Period of Performance (PoP): The Period of Performance shall be one Base Ordering Period of five years. The Period of Performance reads as follows:

1.3.1 Base Period: 21 August 2026 through 20 August 2031

1.4 General Information:

1.4.1 Quality Assurance (QA): The Government shall evaluate the contractor’s performance under this contract in accordance with the areas identified in Technical Exhibit 1, Performance Requirement Summary. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s) (defect rate(s)).

mailto:monica.r.dean.civ@army.mil mailto:%20jason.w.straley.civ@army.mil mailto:tyler.d.crotsley.civ@army.mil

1.4.2 Recognized Holidays: A schedule of U.S. holidays can be found on the OPM website at https://www.opm.gov/policy-data-oversight/pay-leave/federal-holidays/. The contractor shall not perform services on these days:

1.4.2.1 New Year’s Day

1.4.2.2 Martin Luther King, Jr.’s Birthday

1.4.2.3 President’s Day

1.4.2.4 Memorial Day

1.4.2.5 Juneteenth Day

1.4.2.6 Independence Day

1.4.2.7 Labor Day

1.4.2.8 Columbus Day

1.4.2.9 Veteran’s Day

1.4.2.10 Thanksgiving Day

1.4.2.11 Christmas Day

1.4.3 Place and Performance of Services The contractor shall provide services between the hours of 0700 and 1530 on Monday through Thursday, except on recognized U.S. holidays or when the Government facility/installation is closed due to local or national emergencies, administrative closings, or similar Government-directed facility/installation closings. Performance shall be at building 5250 inside LEMC, supervised by TPOC. The contractor shall at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility/installation is not closed for the above reasons. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the workforce are essential.

Also while on site at LEMC, the contractor is responsible for the performance and conduct of his employees.

1.4.4 Security Requirements: Contractor personnel performing work under this contract are required to be able to obtain a specific security level, which includes passing a background check, administered and managed by the Letterkenny Army Depot, before coming on site. The contractor personnel will be escorted and always supervised while at LEMC by the TPOC.

1.4.4.1 Contractor and all associated sub-contractors employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office.

Contractor workforce must comply with all personal identity verification requirements as directed by DOW, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.4.5 Data Rights: The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government.

These documents and materials may not be used or sold by the contractor without written https://www.opm.gov/policy-data-oversight/pay-leave/federal-holidays/ permission from the KO. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

2.0 Definitions and Acronyms:

2.1.1 CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2 CONTRACTING OFFICER (KO). A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3 CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S.

Government designated by the KO to monitor contractor performance. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4 DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5 DELIVERABLE. Anything that can be physically delivered and includes non-manufactured things such as meeting minutes or reports.

2.1.6 PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.7 QUALITY ASSURANCE. The Government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.8 QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.9 SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privities of contract with the subcontractor.

2.1.10 WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.11 WORK WEEK. Monday through Friday, unless specified otherwise.

2.2 ACRONYMS:

AFARS Army Federal Acquisition Regulation Supplement

AR Army Regulation CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTS Commercial-Off-the-Shelf DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DOW Department of War FAR Federal Acquisition Regulation KO Contracting Officer LEMC Letterkenny Munitions Center POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QC Quality Control TE Technical Exhibit TPOC Technical Point of Contact

3.0 Government Furnished Property, Material, Equipment and Services (GFP/M/E/S): The Government will provide the facilities, equipment, materials, and/or services listed below:

3.1 Facilities: NONE.

3.2 Utilities: The Government will provide the contractor with access to basic utilities, including electricity and lighting. The contractor shall instruct employees in utilities conservation practices.

3.3 Equipment/Services: The Government will provide access to the specific physical systems requiring service:

Equipment Nomenclature Manufacturer / Model Serial Number Digitizer & Workstation GE CRxFlex I 02186 Digitizer & Workstation GE CRxFlex II 2186 Digitizer & Workstation GE CRxFlex II 2297

4.0 Contractor Furnished Property, Materials, Equipment (CFP/M/E):

4.1 General: Except for those items specifically stated to be Government-Furnished in Paragraph 3.0, the contractor shall furnish everything required to perform these services as indicated in Paragraph 1.1.

4.2 Contact: The contractor shall provide an e-mail address and telephone numbers for repair assistance and scheduling during both regular hours and after non-business hours.

4.3 Equipment/Tools: The contractor shall furnish all equipment and tools required for completion of the requirements of this PWS. The contractor shall also be responsible for the disposal and cleanup of all fluids and materials discarded during the maintenance and repair process. All the fluids and materials shall be disposed in accordance with applicable state and federal regulations.

4.4 Software: The Contractor shall provide, install, and configure all OEM-released software updates, firmware upgrades, bug fixes, and security patches for the GE CRxFlex digitizers and associated workstations. The cost of all routine software and firmware updates shall be included in the Firm-Fixed-Price (FFP) Preventative Maintenance CLIN.

All software and firmware updates must be formally validated and approved by GE for use on the specific CRxFlex I and II systems. The Contractor is responsible for possessing all necessary OEM service keys, licenses, and credentials required to perform these updates. Beta or unapproved software shall not be installed.

5.0 Requirements:

5.1 Preventative Maintenance: The contractor shall perform routine, scheduled, annual preventative maintenance for each of the three (3) imaging units. All PM visits will be scheduled and coordinated by the Government Technical Point of Contact (TPOC). The contractor shall perform PM to include cleaning of the unit/optical paths, calibration to OEM specifications, and verification of image quality. The contractor shall also provide recommendations that would increase the system’s efficiency and minimize downtime.

5.2 Technical Telephone Support: The contractor shall provide technical telephone support to assist with troubleshooting at no additional cost to the Government prior to initiating an on-site O&A request.

5.3 Equipment Rental: Should a CRxFlex II unit become inoperable and require extended repair, the contractor shall provide a rental replacement unit upon Government request. This will be authorized via a written Work Authorization against the O&A CLIN. The cost will be based on the pre-negotiated monthly rental fee and must include all shipping costs to and from the Government facility.

5.4 Over and Above (O&A) Work

5.4.1 General: The contractor shall be responsible for identifying to the Contracting Officer, work that is over and above the Preventive Maintenance (PM) requirements but within the general scope of the contract. The Government may also identify and direct work that is over and above the basic operation and maintenance requirements.

5.4.2 Procedures:

(a) Over and above requirements identified by the contractor will be the primary basis for O&A work; however, the Government may also identify and direct O&A requirements. Unless otherwise negotiated, the Government has the unilateral right to –

(1) Perform O&A work in-house;

(2) Award O&A work to the contractor; or

(2) Award O&A work to another contractor.

(b) The Government will establish and fund a specific Contract Line Item Number (CLIN) for O&A work and issue a Blanket Work Authorization. This authorization allows the Contractor to perform approved O&A work drawing from the funded CLIN without requiring a separate contract modification (SF-30) for each individual task.

(c) Upon discovering an O&A requirement, the contractor shall submit a Work Request to the Technical Point of Contact (TPOC) and KO immediately, or not more than four hours after discovery. The proposal shall be priced using the pre-negotiated labor rates and material markup rates established in this contract.

To be considered complete, the submittal must contain:

Required Information

Description / Detail Required

Discrepancy Details

The specific system, equipment ID, and physical location of the defect.

Proposed Correction

A technical description of the failure and the proposed corrective action.

Labor Breakdown The number of hours/days requested, broken down by the contract's pre-negotiated rates.

Material Breakdown

An itemized list of required materials, including estimated actual cost and the pre-negotiated markup rate.

Total Price The total calculated price for the task based on the pre-negotiated rates.

(d) Definition of Material Cost: For the purposes of pricing and invoicing O&A work, "Material Cost" is strictly defined as the actual invoice price paid by the Contractor to the supplier/vendor for the parts or materials required to perform the specific O&A task. Material Cost shall not include any internal contractor overhead, handling fees, or General and Administrative (G&A) expenses, as these are exclusively accounted for within the pre-negotiated material markup rate. Standard shipping and external vendor taxes may be included in the Material Cost only if explicitly itemized on the supplier's invoice.

(e) Government Review and Verification: Upon receipt, the TPOC will verify that the proposed work is required and that the proposed labor hours and material quantities are reasonable for the scope of work. The KO (or delegated TPOC) will verify that the contractor has applied the correct pre-negotiated rates and markups.

(f) Approval to Proceed: Work shall not commence until written email approval is received from the KO (or explicitly delegated TPOC). Once approved, the contractor is authorized to proceed and bill the approved costs against the funded O&A CLIN upon acceptance and acceptance of work completed.

(g) Invoicing and Substantiation: For all completed O&A tasks, the contractor's invoice must include supplier invoices, receipts, or other proof of actual cost for any materials utilized, demonstrating the correct application of the pre-negotiated material markup rate against the defined Material Cost.

(h) Threshold Limits: If a proposed O&A task exceeds the remaining funds on the O&A CLIN, or exceeds any individual task dollar threshold established in the Blanket Work Authorization, the contractor shall not proceed. In such cases, standard proposal and negotiation procedures will apply, requiring an executed contract modification prior to commencing work.

(i) Completion and Acceptance: Upon completion of the authorized O&A Tasks, the contractor shall demonstrate to the TPOC that the CRxFlex system is fully operational.

5.5 Response and Performance Timelines: The contractor shall adhere to the following strict timelines for communication, scheduling, and mobilization:

Service Category

Event / Action Contractor Required Timeline

Preventative Maintenance

Initial Outreach: Contractor contacts TPOC to coordinate PM schedule.

Within 15 calendar days of the start of each PoP.

Preventative Maintenance

Service Window: PM must be fully executed. Within 60 calendar days of the start of each PoP.

O&A Repairs Contractor Discovery: Submit Work Request and Proposal upon discovering an O&A requirement.

Immediately, or not more than four

(4) hours after discovery.

O&A Repairs Initial Response: Acknowledge receipt of Government-initiated fault notification.

Within 4 business hours of notification.

O&A Repairs Government-Identified Fault Quote: Submit Proposal after Government notification.

Within 3 business days of fault identification/notification.

O&A Repairs Mobilization: Technician arrives on-site to begin work.

Within 5 business days of receiving written approval to proceed.

O&A Rental Equipment Rental: Delivery of GE CRxFlex II rental unit.

Within 10 business days of receiving written approval to proceed.

6.0 Applicable Publications: Publications applicable to this PWS are listed below:

Publication Mandatory Date Description LEAD PAM 385-4 Yes Requirements for Security, Safety, and Fire

Prevention for Contractors 29CFR 1910 Yes OSHA Standard for General Industry

TECHNICAL EXHIBIT 1

Performance Requirements Summary

This Performance Requirements Summary includes performance standards. The Government will use these standards to determine contractor performance and shall compare contractor performance to the Acceptable Quality Level (AQL).

PWS Paragraph

Task

Performance Standard

Acceptable Quality Levels (AQL)

Surveillance Method / By

Whom

5.1 Perform annual PM and

submit a PM Report.

PM completed within 60 days of PoP start.

Report submitted within 5 days of service.

No late reports. 100% of PMs must be completed annually.

100% inspection – TPOC will inspect.

5.4.2(c) Submit FFP Proposal using pre-negotiated rates.

Contractor discovery: 4 hours. Government ID:

3 business days.

No more than 2 instances of late submission per year.

100% inspection – TPOC will inspect.

5.4.2(f) Perform on-site repairs in accordance with approved proposal.

Technician mobilized on-site within 5 business days of written approval.

No more than 1 instance of late arrival per year.

100% inspection - TPOC physical confirmation of arrival.

5.4.2(g) Invoice includes supplier receipts showing actual material cost.

100% of O&A invoices must include substantiating documentation.

Zero tolerance for unverified material markups.

100% inspection - KO/TPOC audit of

WAWF/PIEE

invoice.

5.3 Provide a rental

replacement unit when authorized.

Rental unit delivered within 10 business days of written approval.

100% compliance. 100% inspection - TPOC physical confirmation of delivery.

TECHNICAL EXHIBIT 2

Deliverables Schedule

Deliverable Frequency Number of Copies

Medium/Format Submit To

Preventative Maintenance

Report

Within five calendar days after completion of preventative maintenance

1 Electronic submission via email

LEMC TPOC

O&A Work Request & Proposal

Within 4 hrs (if discovered by Contractor) or 3 business days (if Gov notified).

1 Electronic submission via email

Email to KO and

LEMC TPOC