PWS FY27 TRADOC Access Control POP 1 Jan 2027.pdf

PWS Dated 24 February 2026

FA4800-

PERFORMANCE WORK STATEMENT

FOR

FACILITY ACCESS CONTROL

Contract No. FA4800- Army Transformation and Training Command

(T2COM) Fort Eustis

Joint Base Langley-Eustis, VA

24 February 2026

TABLE OF CONTENTS

SECTION NUMBER AND TITLE

1.0. SCOPE OF WORK

2.0. SERVICES SUMMARY

3.0. GOVERNMENT FURNISHED EQUIPMENT, SUPPLIES AND/OR SERVICES

TECHNICAL EXHIBIT 1 - APPLICABLE DOCUMENTS (NOT AN EXHAUSTIVE

LIST)

APPENDIX 1 – CONTRACTOR MANPOWER REPORT

PERFORMANCE WORK STATEMENT

FOR

FCC FACILITY ACCESS CONTROL

1.0. SCOPE OF WORK. The contractor shall provide all management, supervision, transportation, tools, supplies, equipment, and labor necessary to support Facilities

Access Control for the Headquarters, United States Army Transformation and Training Command (T2COM) on Joint Base Langley-Eustis (JBLE), Fort Eustis, Virginia (VA) in a manner that shall ensure continuous and reliable service. The contractor shall provide operational support in the execution of facilities access and visitor control, administration and monitoring of electronic security systems (ESS), random antiterrorism measures, and emergency actions. Contractor performance and deliverable products shall be accomplished in accordance with applicable T2COM regulations, directives, policy, standing procedures, and command guidance. A list of applicable documents is included at Technical Exhibit 1 (not exhaustive). Primary work location will be buildings 601, 661, and 950.

1.1. Description of Services.

1.1.1. Personnel Support. The contractor shall provide personnel to man positions as identified in Table 1 below. Access Control Posts 2, 3 and 4 will not normally be manned during Federal holidays; however special circumstances may dictate the need for contractor manning. The

Government will provide access to all material required to perform service under this contract commensurate with contract employee’s security clearance level.

Position Duty Hours Days Clearance Level

Access Control Supervisor 0730 - 1630 Mon - Fri Tier 3

Access Control Post #1 B950 24 hours/day 365 days/year Tier 3

Access Control Post #2-B950 0600-2000 Mon - Fri Tier 3

Access Control Post #3-B661 0630-1830 Mon - Fri Tier 3

Access Control Post #4-B601 0700-1900 Mon - Fri Tier 3

Note: The beginning and ending hours may change slightly based on the needs of the government (e.g., 0700-1900 could change to 0730-1930). However, total hours will not change (e.g.; 0700-1900 and 0730-1930 both equal 12 hours).

1.1.1.1. Access Control Supervisor.

1.1.1.1.1. Supervise contract employees in the performance of their duties.

1.1.1.1.2. Perform duties as system administrator for the T2COM electronic security systems (ESS).

1.1.1.1.3. Attend recurring T2COM contracting officer representative (COR) led meetings to plan and coordinate access control and ESS requirements implementing actions as required within the scope of the contract.

1.1.1.2. Access Control Personnel.

1.1.1.2.1. Monitor the access and egress to T2COM (buildings 601, 661, and 950).

1.1.1.2.2. Challenge unauthorized personnel attempting enter T2COM facilities and referring them to appropriate authorities as necessary.

1.1.1.2.3. Maintain access control log, digital.

1.1.1.2.4. Open and close building 601 prior to and after each duty day.

1.1.1.2.4.1. Building 601 alarm will be set to “access” when the building is opened and set to

“secure” when the building is closed.

1.1.1.2.4.2. Building 601 access point X-series locks will be unlocked when building is opened and locked when the building is closed.

1.1.1.2.4.3. Building 601 end-of-day checks will be conducted and Standard Forms 701 and 702 appropriately annotated.

1.1.1.2.5. Issue T2COM security identification badges/key cards to authorized personnel.

1.1.1.2.6. Process individual authorized visitors to T2COM and provide visitor documentation

(e.g. badges, passes, etc.) and instructions.

1.1.1.2.7. Prepare visitor documentation for multiple visitors in advance of pre-planned events and provide visitor documentation and instructions.

1.1.1.2.8. Maintain a visitor control log and DA 1594 Daily Journal.

1.1.1.2.9. Maintain accountability of visitor documentation stocks.

1.1.1.2.10. Monitor intrusion detection system, assess alarm activations, and facilitate appropriate response.

1.1.1.2.11. Monitor electronic entry control system to determine if there are unauthorized entries, and facilitate appropriate response.

1.1.1.2.12. Monitor closed circuit television (CCTV) system to determine if there is any unauthorized or unsafe activity, and facilitate appropriate response.

1.1.1.2.13. Maintain alarm activity log.

1.1.1.2.14. Execute random hands-on identification card inspections of personnel entering

T2COM facilities.

1.1.1.2.15. Execute random inspections of packages and material entering and leaving T2COM facilities.

1.1.1.2.16. Execute random inspections of interior storage spaces, utility rooms, and common areas for suspicious materials or activity.

1.1.1.2.17. Execute additional random antiterrorism measures in accordance with installation and/or T2COM schedule.

1.1.1.2.18. Make appropriate notifications in accordance with installation and/or HQ TRADOC

Emergency Action Plan and HQ TRADOC Entry Control Standard Operating Procedures.

1.1.1.2.19. Initiate appropriate responses in accordance with installation and/or HQ TRADOC

Emergency Action Plan.

1.1.1.2.20. The contractor shall perform nightly inspections of building 950. These inspections shall consist of a mix of pre-scheduled and random patrols designed to detect and provide early warning of building emergencies. The contractor is responsible for the immediate notification of any anomalies discovered, with a focus on identifying issues such as leaks, structural problems, or electrical faults.

1.1.2. Facility Security Standards. The following security standards are required for T2COM facilities located on JBLE.

1.1.2.1. Maintain situational awareness of personnel in the facility at all times while on or off duty. Including observance of unfamiliar personnel without badges operating in the facility, and immediately reporting to the Access Control Supervisor any suspicious activity from both

‘cleared’ (badged) and ‘uncleared’ (not badged) personnel.

1.1.2.1. Access to the entire facility will be controlled at all times.

1.1.2.2. Access to the area surrounding the facility will be controlled at all times whether the facilities are occupied or unoccupied.

1.1.2.3. Continuous surveillance of the area surrounding the facility, inclusive of parking lots and service areas, will be provided at all times whether the facilities are occupied or unoccupied..

1.1.2.4. Personnel not assigned to the facility who enter areas of the facility in which mission– critical or high–risk personnel are located will be searched for weapons and explosives on at least a random basis.

1.1.3. Personnel Training and Qualifications.

1.1.3.1. Army Training Certification Tracking System (ATCTS). All contractor employees, to include subcontractor employees shall be registered in the ATCTS (Army Training

Certification Tracking System) at commencement of services, and must successfully complete the DOD Information Assurance Awareness prior to access to a DoD information system and then annually thereafter.

PWS Dated 02 November 2020

FA4800-16-T-0021

1.1.3.2. Antiterrorism (AT) Level I training. All contractor employees, to include subcontractor employees shall complete AT Level I awareness training within 30 calendar days after contract start date or start date of employment, whichever is applicable, and annually thereafter. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee to the COR within 35 calendar days after completion of training by all employees and subcontractor personnel. AT level I awareness training is available at the following website: http://jko.jten.mil.

1.1.3.3. iWATCH Training. All contractor employees, to include subcontractor employees shall receive local iWATCH training within 30 calendar days after contract start date or start date of employment, whichever is applicable, and annually thereafter.

1.1.3.4. OPSEC Training. All contractor employees, to include subcontractor employees shall complete Level I OPSEC Awareness training, within 30 calendar days after contract start date or start date of employment, whichever is applicable, and annually thereafter.

1.1.3.5. Threat Awareness Reporting Program (TARP). All contractor employees, to include subcontractor employees shall receive TARP annual by a Counter-Intelligence agent or other trainer.

1.1.3.6. Security Clearance and Computer Access. The contractor will ensure a relationship is established in the Joint Personnel Adjudication System (JPAS) for each individual performing duty in support of this contract. Visitor Requests shall be sent to the Organization's Security

Management Office (SMO) Code LE1CFD315A. Written Visitor Authorization Letters (VAL) are only authorized when electronic means are not available. In accordance with (IAW) Army

Regulation and Air Force Instructions, all prospective contractors shall undergo a verification process to determine their trustworthiness and suitability prior to being granted access to federal property. Limited access, to the installation, with escort may be granted (at the installation's discretion) for an interim period while background checks are being conducted.

1.1.3.6.1. Access Control supervisor(s) performing duties under this contract will possess a valid

SECRET clearance. A properly granted Interim SECRET clearance pending final SECRET clearance is acceptable.

1.1.3.6.2. Contractor personnel performing as access control personnel at posts 1-4 must be able to obtain and maintain a favorable Tier 1 or Tier 3 suitability/fitness determination under 5 CFR

731 or equivalent. The Installation Security Office will submit background investigations for positions that require a Common Access Card (CAC) and/or Information Technology access only. For contractors, the minimum requirement for access to classified federal information systems is as follows: IT- I access, a Single Scope Background Investigation (SSBI/SF 86); IT-II access, a NACLC (SF 86); and IT- III access, a National Agency Check with Inquiries (NACI)

(SF 85). Prior to CAC issuance, the NAC (Federal Bureau of Investigation (FBI) 10 point FBI fingerprint check) must be completed without adverse comment, and the NACI or equivalent

MUST BE INITIATED. CACs will not be issued before the fingerprint check results have been completed and the investigation has been submitted. FINGERPRINTS AND THE

APPROPRIATED

PWS Dated 24 February 2026

FA4800-

http://jko.jten.mil/

1080587364.CIV

Highlight

INVESTIGATION WILL BE SUBMITTED BY THE GOVERNMENT. The awarding contracting company must possess a SECRET Facility clearance at the time of the award.

1.1.4. Mission Essential Contractor Services Plan. The contractor shall prepare and submit a

Mission essential Contractor Services Plan detailing the following:

- Identify provisions made for the acquisition of essential personnel and resources, if necessary, for continuity of operations for up to 30 days or until normal operations can be resumed;

- How you will address challenges associated with maintaining essential contractor services during an extended event, such as a pandemic that occurs in repeated waves (i.e.

list efforts taken to maintain sufficient level of staff and ensure adequate coverage);

- How you will address time lapse associated with the initiation of the acquisition of essential personnel and resources and their actual availability on site (i.e. discuss actions/time needed to get personnel and resources in place, actions to expedite the process, ability to work extended hours if installation access is restricted);

- How you will establish an alert and notification procedure for mobilizing identified

“essential contractor service” personnel (i.e. explain if alert/notification will be made after Government direction and means of notification, etc)

- The approach you will use for communicating expectations to contractor employees regarding their roles and responsibilities during a crisis (i.e. explain means of communication, use of Quality Control Plan, checklists, or other additional duties).

- Identify how you will conduct operations to overcome adverse conditions and situations, such as significant weather situations, employee illnesses, or unexpected vacancies (i.e.

explain means of maintaining operations if weather limits travel or loss of employees).

1.2. General Information.

1.2.1. Hours of Operation. The normal hours of operation are shown in table 1 above. If services are to be performed outside of the normal hours of operation, the Contracting Officer’s

Representative and/or the Contracting Officer shall coordinate with the contractor no later than one week prior to the scheduled event.

1.2.1.1. Base Closure Days. If the Base Commander determines the base is closed due to snow, hurricane, or Acts of God, Access Control Post #1 shown in Table 1 shall still be manned. Other positions shown in table 1 are not normally manned during base closure, however, based on the nature of the situation that results in a base closure order, all positions are subject to manning on base closure days. The Contracting Officer’s Representative and/or the Contracting Officer shall inform the contractor if posts, other than Post #1, shall be manned.

1.2.1.2. Federal Holidays. Posts, other than Post #1, are not normally manned on the following federal holidays:

New Year’s Day - 1 January Martin Luther King Day - 3rd Monday in January Washington’s Birthday - 3rd Monday in February Memorial Day - last Monday in May Juneteenth - 19 June Independence Day - 4 July Labor Day - 1st Monday in September Columbus Day - 2nd Monday in October Veteran’s Day - 11 November Thanksgiving Day - 4th Thursday in November Christmas Day - 25 December

1.2.1.2.1. If a holiday falls on Saturday, the preceding Friday shall be observed. If a holiday falls on Sunday, the following Monday shall be observed. If a holiday falls on a scheduled service day, the contractor shall be responsible for rescheduling services for the first day post the holiday observance.

1.2.2. Performance of Services during Crisis. All tasks and services outlined within this PWS are required during a crisis as identified by the COR. These services shall be required until the crisis has been abated.

1.2.3. English Language Requirement. All contractor personnel shall read, understand, speak and write English fluently.

1.2.4. Contract Manager. The contractor shall identify in writing a contract manager and an alternate who shall be responsible for the performance of the work. These individuals shall have full authority to act for the contractor on all contract matters relating to the daily operation of this contract and shall be designated, in writing, to the Contracting Officer (CO). The alternate contract manager shall act for the contract manager when the manager is absent. The contract manager and alternate contract manager shall have experience in management and supervision.

1.2.4.1. The contract manager or alternate shall be available within two (2) hours to meet on the installation or by telecom with the CO and/or with other government personnel designated by the CO during normal duty hours to discuss issues or concerns.

1.2.5. Communication. Contractor personnel shall maintain open and professional communication with government personnel at all times. Complaints validated by the COR shall be reported in writing to the CO and the contractor for action. Failure of the contractor to take corrective action on validated complaints raised by the COR and the CO will be considered a failure to perform.

1.2.5.1. Contractor personnel will identify themselves as contract employees when answering government telephones. When contractor employees send E-mail messages to government personnel while performing this contract, the contractor’s e-mail address will include the company name together with the person’s name.

1.2.6. Appearance and Deportment. Contractor personnel shall present a neat appearance, professional conduct, and positive demeanor at all times while on duty.

1.2.6.1. During the normal workweek (M-F), Contractor personnel shall wear business professional attire while performing duties under this contract. Business professional attire is defined as neat, professional hairstyle, closed collar white shirt/blouse, conservative tie for males

(ie matching solid color or simple pattern; no political messages, cartoon characters, etc), solid color cross-over tie for women, solid color dress slacks (no khakis), closed toe shoes (heels will not exceed 2.5 inches), dark socks for men; neutral tone hose for women, and suit jacket (or sports coat). Conservative earrings may be worn by females only. No other body piercings and/or visible tattoos above the neck are to be worn by either gender. Contractor may propose duty attire for government approval.

1.2.6.2. During weekends and holidays, Contractor personnel may choose not to wear a tie or suit jacket (sports coat). All other standards apply as in paragraph 1.2.6.1.

1.2.6.3. Contractor personnel shall report for duty in appropriate attire and having complied with socially acceptable standards of personal hygiene.

1.2.7. Identification Badge. Contractor personnel shall display a contractor badge at all times and in plain view. Badge will include company name, contractor personnel’s name, functional areas of assignment and a recent color photograph of head and shoulders. The Government will provide each contractor with a T2COM unique identification badge and name plate. Contractor personnel shall wear both the contractor and government issued ID badges and nameplate at all times when performing work under the contract to include attending government meetings, conferences and training unless otherwise specified in the contract. Each employee shall wear the ID badges and nameplate in a conspicuous place on the front of the exterior clothing and above the waist except when safety or health reasons prohibit such placement.

1.2.8. Conflict of Interest. The contractor shall not employ any person who is an employee of the United States Government if the employment of that person would create a conflict of interest. The contractor shall not employ any person who is an employee of the Department of

Defense, either military or civilian, unless such person seeks and receives approval in accordance with the Department of Defense (DoD) Directive 5500.7. Prior military personnel must have been discharged under honorable conditions with no administrative actions taken against them.

1.2.9. Security Requirements for Unclassified Contracts. The contractor shall ensure the necessary pass and identification items required for contract performance are obtained for all personnel.

1.2.9.1. Listing of Personnel. The contractor shall maintain a current listing of personnel. The list shall include the employee’s name, social security number and level of security clearance.

The list shall be validated and signed by the companies Facility Security Officer (FSO) and provided to the sponsoring agency’s security manager, the COR, and the CO. An updated listing shall be provided when an employee’s status or information changes.

1.2.9.2. Langley AFB Temporary Base Access Passes. Reserved.

1.2.9.3. Fort Eustis Pass and Identification. Access and general protection/security policy and procedures. Contractor and all associated sub-contractors employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or

Security Office. Contractor workforce must comply with all personal identity verification requirements Federal Acquisition Regulation (FAR) Clause 52.204-9, Personal Identity

Verification of Contractor Personnel) as directed by DoD, Headquarters, Department of the

Army (HQDA) and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.2.9.4. National Agency Check with Inquiries (NACI). As a minimum, contractor personnel shall successfully complete a NACI before beginning work on this contract. Requests for personnel hired at the beginning of the contract shall be submitted to the Government not later than 30 working days from the contract start date. Upon contract award, initial employee NACI requests shall be submitted not later than 15 days prior to the beginning of the base period of performance. Requests for personnel hired subsequent to the contract start date shall be submitted to the Government not later than five (5) workdays from the contractor personnel’s first duty day. Contractor personnel receiving unfavorable NACIs shall not be employed. The

Government will submit requests for investigations on AF Form 2583, Request for Personnel

Security Action, at no additional cost to the contractor. The contractor shall comply with the requirements of DoD 5200.2-R, Personnel Security Program, and AFI 33-119, Electronic Mail

(E-Mail) Management and Use.

1.2.9.4.1. Standard Form 85P. Contractor personnel shall bring the original Standard Form 85P

(Public Trust Form) with them when in-processing. The form should be completed and contain their start date under this contract; however, it should not be signed.

1.2.9.5. Physical Security (Security of Government Property). The contractor shall safeguard all government property, including controlled forms provided for contractor use. At the close of each work period, government equipment, facilities, and squadron assets and materials shall be secured.

1.2.9.6. Entry Procedures to Controlled/Restricted Areas. The contractor shall implement local base procedures for entry to controlled/restricted areas where contractor personnel will work.

1.2.9.7. Reporting Requirements. The contractor shall comply with the requirements of

Volume 1, AFI 71-101, Criminal Investigations, and paragraph 1.1 of Volume 2, Protective

Service Matters. Contractor personnel shall report to an appropriate authority any information or circumstances of which they are aware that may pose a threat to the security of DoD personnel, contractor personnel, resources, and classified or unclassified defense information. The

PWS Dated24 February 2026 contractor personnel’s immediate supervisor shall brief him/her upon initial on-base assignment and as required thereafter.

1.2.9.8. Retrieving Identification Media. The contractor shall return all identification media to the sponsoring agency’s security office, the COR or the CO upon completion/termination of the contract or upon departure of any personnel during the course of the contract. Failure to do so may delay payment to the contractor. Final payment may be withheld until identification media is returned.

1.2.11. Traffic Laws. The contractor and/or contractor personnel shall comply with the installation traffic code as specified in Virginia State Law and Air Force Instruction (AFI) 31-

218, Motor Vehicle Traffic Supervision (current edition). The contractor and/or contractor personnel shall comply with current instruction on cell phone use while on a military installation.

1.2.12. Weapons, Firearms, and Ammunition. Contractor personnel are prohibited from possessing weapons, firearms, or ammunition, on themselves or within their contractor-owned vehicle or privately-owned vehicle.

1.2.13. Smoking in Air Combat Command (ACC) Facilities. Contractors are advised that the

ACC Commander has placed restrictions on the smoking of tobacco products or electronic smoking devices in Government facilities. AFI 40-102, Tobacco Use in the Air Force (current edition), outlines the procedures used by the commander to control smoking in our facilities.

Contract personnel and visitors are subject to the same restrictions as Government personnel.

Smoking is permitted only in designated smoking areas.

2.0. SERVICES SUMMARY (SS). The contract service requirements are summarized in the performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimally acceptable levels of service required for each requirement. The

SS and the contractor’s Quality Control Plan provide information on contract requirements, the expected level of contractor performance and the expected method of government surveillance and confirmation of services provided. These thresholds are critical to mission success.

Procedures as set forth in the FAR Clause 52.212-4 (a), Contract Terms and Conditions -

Commercial Items, Inspection/Acceptance, will be used to remedy all deficiencies. The absence of any contract requirements from the SS shall not detract from its enforceability nor limit the rights or remedies of the Government under any other provision of the contract. The Government has the right to inspect all services required in the contract.

Item Requirement Performance Standard PWS

Para

Maximum

Allowable

Deviation

Surveillance

Method(s)

SS-1 The access control supervisor will:

Provide adequate supervision to of/over contract employees in the performance of their duties.

Administer the T2COM electronic security systems (ESS) IAW System

Administrators manual specifications and requirements.

Attend scheduled meetings with the

Facilities Management Office to plan and coordinate access control and

ESS requirements implementing actions as required within the scope of the contract.

1.1.1.1 None Observation of

performance and 100%

Inspection of products produced

SS-2 The contractor shall provide facilities access control by:

Only authorized access is facilitated to other T2COM facilities (buildings 601, 661, 950).

Unauthorized personnel attempting to enter T2COM facilities are properly referred to appropriate authorities.

1.1.1.2.1.

to

1.1.1.2.5.

None Observation of performance and 100%

Inspection of products produced

SS-3 The contractor shall provide facilities visitor control by ensuring :

Authorized visitors toT2COM are quickly and accurately processed and provided visitor documentation and instructions.

Visitor documentation for multiple visitors for pre-planned events are ready when required and visitor documentation and instructions are provided quickly and accurately.

Visitor control log is maintained accurately and up to date.

Visitor documentation stock is maintained so loss of capability does not occur.

1.1.1.2.6.

to

1.1.1.2.8.

None Observation of performance and 100%

Inspection of products produced

SS-4 The contractor shall administer and monitor electronic security systems (ESS) by ensuring:

Intrusion detection system alarm activations are properly responded to.

Unauthorized entry/egress attempts detected by electronic entry control system are properly responded to.

Unauthorized or unsafe activity viewable with closed circuit television (CCTV) system is detected and properly responded to.

Alarm activity log is maintained accurately and up to date.

T2COM security identification badges/key cards are quickly and accurately issued to authorized personnel.

1.1.1.2.9.

to

1.1.1.2.12.

None Observation of performance and 100%

Inspection of products produced

SS-5 The contractor shall conduct random antiterrorism measures by ensuring:

Random hands-on identification card inspections of personnel entering

T2COM facilities are conducted.

Random inspections of packages and material entering and leaving

T2COM facilities are conducted.

Additional random antiterrorism measures are conducted in accordance with installation and/or

T2COM schedule.

1.1.1.2.13.

to

1.1.1.2.16.

None Observation of performance and 100%

Inspection of products produced

SS-6 The contractor shall facilitate appropriate response to

Emergencies by:

Appropriate notifications are made in accordance with installation and/ or T2COM Emergency Action Plan.

Appropriate responses are initiated in accordance with installation and/or

T2COM Emergency Action Plan.

1.1.1.2.17.

to

1.1.1.2.18.

None Observation of performance and 100%

Inspection of products produced

2.1. Performance Evaluation. The purpose of the Services Summary is to define performance evaluation and payment procedures. The Performance Objective (column 1) describes what the Government will survey. Performance of a service will be evaluated to determine whether or not it meets the Performance Threshold (PT) of the contract. When the PT is exceeded, the COR will document the file with a Corrective Action Report (CAR) or a

Performance Assessment Report (PAR) and provide the Contracting Officer with a DoD Form

2772 (Contract Discrepancy Report (CDR)) for issuance to the contractor.

2.1.1. The Government will periodically evaluate the contractor’s performance by appointing a representative(s) to monitor performance to ensure services are received. The Government representative will evaluate the contractor’s performance through inspections of reports and contractor services documentation. The Government may inspect each task as completed or increase the number of quality assurance inspections if deemed appropriate because of repeated failures or because of repeated customer complaints. Likewise, the Government may decrease the number of quality assurance inspections if performance dictates. The government COR will make final determination of the validity of customer complaint(s).

2.1.2. If any of the services do not conform to contract requirements, the Government may require the contractor to perform the services again in conformity with contract requirements at no increase in contract amount. When the defects in services cannot be corrected by re-performance, the Government may:

2.1.2.1. Require the contractor to take necessary action to ensure that future performance conforms to contract requirements; and

2.1.2.2. Reduce the contract price to reflect the reduced value of the services performed.

2.1.3. Failing to meet the performance threshold as outlined in the SS for any of these performance objectives in any one month period may result in an immediate Progress Meeting with the Multi-Functional Team. Failing to meet the performance threshold as outlined in the SS of these performance objectives in any combination for any two, or more consecutive or non-consecutive months during a contract period shall constitute a warning or Letter of Concern from the Contracting Officer. All remedies shall be in accordance with the FAR 52.212-4 (a), Contract

Terms and Conditions - Commercial Items, Inspection/Acceptance.

2.2. Quality Control. The contractor shall develop and maintain a quality control program to ensure services are performed in accordance with this contract and PWS. The contractor shall develop and implement procedures to identify and prevent non-performance and continual repeat of defective service. A written Quality Control Plan (QCP) shall be submitted to the CO and

COR for review and feedback. The plan shall be submitted no later than 10 working days after award. The plan shall specifically address the contractor’s strategy to provide quality workmanship, continual process improvement and for correcting deficiencies as required.

2.3. Quality Assurance. The Government shall inspect and evaluate the contractor’s performance to ensure services are received in accordance with requirements set forth in this contract. The COR shall inspect by watching actual task performance, physically checking an attribute of the completed task, checking management information reports, investigating customer complaints, conferring with facility managers, or otherwise inspecting the task or its results to determine whether or not performance meets the standards contained in this PWS. The

COR will record surveillance results. Results of the surveillance then become the official Air

Force record of the contractor’s performance. When a performance threshold has not been met or contractor performance has not been accomplished, the COR will initiate a Corrective Action

Report (CAR) or Performance Assessment Report (PAR), and provide the Contracting Officer a

Contract Discrepancy Report (CDR) for issuance to the contractor. The contractor shall respond to the CDR in accordance with instructions provided and return it to the Contracting Officer no later than the suspense given by the CO.

2.4. Surveillance Methods.

2.4.1. 100% Surveillance. This method requires the COR to inspect the service each time it occurs. Results shall be annotated on the inspection checklist. Any deficiency shall be documented and the contractor shall re-perform service as directed by the COR. Any unsatisfactory inspection identified and re-performed acceptably shall still be counted as an unsatisfactory inspection for trending purposes.

2.4.2. Periodic Surveillances. This method requires the COR to employ a spot check style of evaluation based on the contractor’s schedule. Periodic surveillances will be conducted on a scheduled basis (daily, weekly, monthly, quarterly, semi-annual or annually) and may be adjusted, based on quality trends. Any unsatisfactory inspection (defect) result shall be recorded, and the contractor shall re-perform the service after notification by the COR.

2.4.3. Customer Complaint. This method requires the customer to fill out a locally generated form provided by the COR or Contracting Officer. The COR will verify the complaint and notify the contractor of valid complaints. The contractor shall acknowledge the complaint within two

(2) hours and inform the COR of his recommendation. Any deficiency shall be documented and the contractor shall re-perform service immediately, if appropriate, or within 24 hours at no increase in contract amount. The contractor shall respond to the Customer Complaint in accordance with the instructions provided and return it to the Contracting Office within five (5) calendar days of receipt. Any unsatisfactory inspection identified and re-performed acceptably shall still be counted as an unsatisfactory inspection.

2.5. Periodic Progress Meetings. The Contracting Officer, Functional Commander, COR, or other government personnel as appropriate, and the contractor shall periodically meet to discuss the contractor’s performance. The following issues shall be discussed: observed positive performance and steps taken by the contractor to prevent unsatisfactory occurrences in the future; opportunities to improve the contract; any modifications required of the contract;

unsatisfactory inspections and trends against each performance objective;

2.5.1. The minutes of these meetings will be reduced to writing, signed by the Contracting

Officer and any other signatures as deemed appropriate, and distributed to the functional area and the contractor. Should the contractor not concur with the minutes, the contractor will provide a written notification to the Contracting Officer identifying areas of non-concurrence for resolution within 10 days of receipt.

2.6. Deliverables. The contractor shall submit all deliverables in electronic form and shall produce reports using the Microsoft Office suite of applications. All deliverables must meet professional standards and the requirements set forth in contractual documentation. The contractor shall be responsible for delivering all end items specified. Deliverables prepared by the contractor shall not be used outside the scope of this contract without the express permission of the Government.

Schedule of Deliverables

Item Due Date

Contractor's Quality Control Plan (QCP) NLT 10 business days after contract award

Current Employee Listing

NLT 10 business days after contract award and upon change in personnel

Staff Duty Log Daily

Visitor Control Log Daily

Electronic Security System Activity Log Daily

Safety, Security, and Facility Incident

Reports As Required IAW SOP

2.6.1. Government Rights. All reports, surveys, analysis, photographs, notes, tapes, transcripts of interviews, and copies of documents collected during this contract are the property of the

Government and shall be delivered to the COR and copies will not be retained by the contractor.

The contractor shall agree not to assert any rights and not to establish any claims with respect thereto. The contractor shall be solely responsible for compliance with all copyright laws and hold and save the United States harmless from any violation thereof.

3.0. GOVERNMENT FURNISHED EQUIPMENT, SUPPLIES AND/OR SERVICES.

3.1. Contractor Furnished Items and Services. Except for those items or services specifically stated in this PWS to be government-furnished, the contractor shall furnish everything required to perform this contract in accordance with all of its terms and conditions. It is the contractor’s responsibility to ensure contractor personnel are familiar with and understand the contents of this

PWS as well as the company’s handbooks/handouts, etc. prior to beginning work.

3.2. Telephone Service. The Government will provide telephone service. Use of a government- supplied telephone is provided solely for official use government business and shall not be used to transact personal business by contractor personnel.

3.3. Refuse Collection. The Government will provide established refuse collection service at pre-established pickup locations. It is the responsibility of contractor personnel to transfer refuse from their work area to the predetermined pickup locations.

3.4. Custodial Services. The Government will provide established restroom cleaning services at pre-established intervals. The contractor is required to maintain their work area(s) in a clean, neat and professional manner conducive with the type of work being performed.

3.5. Utilities. The Government will furnish electricity, water and sewage services as necessary for accomplishment of work in accordance with this contract. The contractor shall adhere to all base level utility conservation practices or requirements. The contractor shall be responsible for operating under conditions that prevent waste of utilities.

3.6. Security, Fire and Medical Services. The Government will provide police and fire protection. In the event of a medical emergency, base ambulance services for transporting an injured employee to a local hospital is available on a cost reimbursement basis.

3.7. Electronic Mail Service/Local Area Network (LAN) Connectivity. The Government will provide electronic mail and LAN capability to facilitate communications with government personnel and the ability to retrieve required information. The existing government computers and hardware may be used by the contractor.

3.8. Base Distribution. The contractor shall use the Base Information Transfer System

(BITS) for mail services for official mail only.

TECHNICAL EXHIBIT 1

APPLICABLE DOCUMENTS (NOT AN EXHAUSTIVE LIST)

1. T2COM Facility Management Standing Operating Procedures

2. Electronic Security System Operating Manuals

APPENDIX 1

CONTRACT MANPOWER REPORT

1. CONTRACTOR MANPOWER REPORTING. The Contractor shall provide a Contractor Manpower Report IAW the Secretary of the Air Force/Acquisition (SAF/AQ), 13 Nov 12 Letter, Implementation of Fiscal Year (FY) 11 National Defense Authorization Act (NDAA) Section 8108, Contractor Inventory. Contract Manpower Report should contain the following:

2. AUTHORITATIVE REFERENCE. SAF/AQ Letter 13 Nov 12 (Implementation of FY11 NDAA Section 8108, Contractor Inventory).

3. FORMAT. Format shall be narrative as determined by the Contractor.

4. CONTENT. The report shall include the following:

“The Contractor shall report ALL Contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the T2COM Access Control via a secure data collection site. The Contractor is required to completely fill in all required data fields at http://www.ecmra.mil. Reporting inputs will be for the labor executed during the period of performance for each Government fiscal year (FY), which runs 1 October through 30 September.

While inputs may be reported any time during the FY, all data shall be reported no later than 31

October* of each calendar year. Contractors may direct questions to the CMRA help desk.”

*Reporting Period: Contractors are required to input data by 30 September of each year.

Uses and Safeguarding of Information: Information from the secure web site is considered to be proprietary in nature when the contract number and Contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the

Contractor name and contract number associated with the data.

User Manuals: Data for Air Force service requirements must be input at the Air Force CMRA link.

However, user manuals for Government personnel and Contractors are available at the Army CMRA link at http://www.ecmra.mil.