PWS Fortus 450MC Repair.pdf
PDF 142 KB Posted
- Solicitation number
- FA441826Q0054
About this file
This is a Performance Work Statement for repair services on a Stratasys Fortus 450MC 3D printer located in Building 536 at Joint Base Charleston, to be performed by the 437th Maintenance Squadron (MXS).
The contractor must provide Stratasys-certified service technicians and be an approved Stratasys vendor authorized to conduct repairs on 3D printers. The scope of work requires the contractor to perform all necessary repairs and updates to make the printer operational and eligible for the Emerald Service plan. During Stratasys's recertification process, defective parts and repairs were identified that must be completed at the customer's expense as additional onsite services. These repair and replacement costs are not covered under the new service contract and must be resolved before the Emerald service contract can be activated. The 437th MXS operates Monday through Friday from 06:30 AM to 12:00 AM, unless otherwise notified by the Aircraft Metals Technology Supervisor. All work must be coordinated within these operational hours.
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PERFORMANCE WORK STATEMENT
REPAIR FOR STRATASYS, FORTUS 450MC, 3D PRINTER
BUILDING 536
JOINT BASE CHARLESTON
• GENERAL REQUIRMENTS: This performance work statement (PWS) is designed to define the expectations and deliverables for those certified service technicians and the company that will assist the 437th MXS Joint Base Charleston for the repair on the Fortus 450MC, 3D Printer. All service contracts must be a Stratasys certified service technicians and Stratasys vendors approved to conduct services and repairs on 3D printer.
• SCOPE OF WORK:
o The certified service technicians shall perform all repairs and updates as required to get the printer located in Building 536 on Joint Base Charleston operational so we can start the Emerald Service plan. The vendor shall provide all certified service technicians to carry out all work and operations as necessary.
o During Stratasys recertification process for starting the Emerald Plan, they identified repair and replacement defective parts at the customer’s expense additional onsite service.
o These are the parts, and repairs needed after the initial diagnostic onsite visit that will have to be paid at the customer’s expense.
o This process of repairing systems is not covered under a new service contract.
o The new Emerald service contract will not be qualified until repairs are completed.
• GENERAL INFORMATION: 437 MXS hours of operation are 06:30AM to 12:00AM, Monday through Friday, unless otherwise notified by the Aircraft Metals Technology Supervisor.
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