PWS for VHP equipment 20210707.pdf

Performance Work Statement (PWS)

Dugway Proving Ground CCDC’s Steris ARD-120 and Steris Victory Type Vaporized Hydrogen Peroxide (VHP) Annual Certification, Maintenance, and Repair

1 Vision Statement

Dugway Proving Ground provides unparalleled testing, evaluation, training, and technical support to the Department of Defense, inter-agency partners, and our Allies while maintaining a world-class workforce, facilities, and quality of life for our employees and their Families.

Vaporized Hydrogen Peroxide (VHP) equipment is used by Biotesting Division to maintain testing equipment in support of the Department of Defense.

1 Introduction

The CCDC Chemical Biological Center, BioTesting Division (BTD) has a requirement for the calibration, certification, maintenance, inspection and cleaning of VHP equipment. To accomplish this requirement, BTD has a justifiable need for a contractor to perform the maintenance and certification of the VHP equipment for BTD.

1.1 Mission and Purpose

The purpose of this service encompasses the inspection, cleaning, maintenance and certification of VHP laboratory equipment annually. Service will include cleaning; inspection; preventative maintenance; making any necessary repairs and adjustments to ensure equipment functions to published factory specifications. The VHP units are critical to the testing and evaluation (T&E) mission of BioTesting Division.

1.2 Background

VHP equipment is necessary to decontaminate Biosafety Level 2 and 3 (BSL2 and BSL3) laboratories, chambers, sensitive electronics and other laboratory equipment. The equipment used in testing often needs to be de-contaminated during and after T&E. The methods used to de-contaminate are with steam and pressure, for example an autoclave or by chemical means like VHP. An autoclave will destroy electronics and cannot be used to de-contaminate a room while a VHP de-contamination will not destroy electronics and can be used to de-contaminate a room or other large equipment. The VHP units have a requirement to be certified annually. The VHP units need bi-annual cleaning and calibrations to ensure the equipment functions properly.

1.3 Scope

The contractor shall provide annual maintenance and certification on the following equipment

2 Performance Requirements

2.1 Performance Standards The Scheduled Preventive Maintenance as per the current Original Equipment Manufacturer(OEM) Preventative Maintenance Checklist (PMCL) and Customer Support a) STD: Provide OEM preventative maintenance as per the current PMCL for the VPH units, and ARD units.

AQL: 100%

a) STD: OEM Certification and testing must be performed by experienced, qualified and accredited field certifiers. Provide the OEM’s Technician certification to COR prior to services.

The OEM’s certification and accreditation shall be current and verifiable with the Contractor.

AQL: 100%

b) STD: Customer Support must be provided by the OEM as per the service coverage description which is to provide Priority Technical Support 24/7, Customer Care Center, Place a Service Request online at eService.com, and Detailed Service Documentation.

AQL: 100%

Deliverables A001, A003

2.2 Unscheduled Assessment Services.

Performance Standards

a) STD: The contractor shall provide non-personal service to perform initial assessments for each unscheduled call-out to ascertain the level of effort and price required to conduct repairs, outside the manufacturer’s recommended preventative maintenance requirements of the VHP and ARD units. The contractor shall provide an unscheduled assessment report to the contracting officer’s representative (COR). The report shall include a description of the problem, necessary measures to repair the VHP equipment and an itemized firm fixed price proposal to include all costs necessary for the required repairs.

AQL: 1 business day

Deliverable

A0002

3 General Requirements

This section describes the general requirements for this effort. The following sub-sections provide details of various considerations on this effort.

3.1 Non-Personal Services

The Government shall neither supervise contractor employees nor control the method by which the contractor performs the required tasks. Under no circumstances shall the Government assign tasks to, or prepare work schedules for, individual contractor employees. It shall be the responsibility of the contractor to manage its employees and to guard against any actions that are of the nature of personal services, or give the perception of personal services. If the contractor believes that any actions constitute, or are perceived to constitute personal services, it shall be the contractor's responsibility to notify the Procuring Contracting Officer (PCO) immediately.

3.2 Business Relations

The contractor shall successfully integrate and coordinate all activity needed to execute the requirement. The contractor shall manage the timeliness, completeness, and quality of problem identification. The contractor shall provide corrective action plans, proposal submittals, timely identification of issues, and effective management of subcontractors. The contractor shall seek to ensure customer satisfaction and professional and ethical behavior of all contractor personnel.

3.3 Contract Administration and Management

The following subsections specify requirements for contract, management, and personnel administration.

3.3.1 Contract Management

The contractor shall establish clear organizational lines of authority and responsibility to ensure effective management of the resources assigned to the requirement. The contractor must maintain continuity between the support operations at BTD at Dugway Proving Ground, Dugway Utah and the contractor's corporate offices.

3.3.2 Contract Administration

The contractor shall establish processes and assign appropriate resources to effectively administer the requirement. The contractor shall respond to Government requests for contractual actions in a timely fashion. The contractor shall have a single point of contact between the Government and Contractor personnel assigned to support contracts or task orders. The contractor shall assign work effort and maintaining proper and accurate time keeping records of personnel assigned to work on the requirement.

3.3.3 Personnel Administration

The contractor shall provide the following management and support as required. The contractor shall provide for employees during designated Government non-work days or other periods where Government offices are closed due to weather or security conditions. The contractor shall maintain the currency of their employees by providing initial and refresher training as required to meet the PWS requirements. The contractor shall make necessary travel arrangements for employees. The contractor shall provide necessary infrastructure to support contract tasks. The contractor shall provide administrative support to employees in a timely fashion (time keeping, leave processing, pay, emergency needs).

3.4 Subcontract Management

The contractor shall be responsible for any subcontract management necessary to integrate work performed on this requirement and shall be responsible and accountable for subcontractor performance on this requirement. The prime contractor will manage work distribution to ensure there are no Organizational Conflict of Interest (OCI) considerations. Contractors may add subcontractors to their team after notification to the Procuring Contracting Officer (PCO) or Contracting Officer Representative (COR). Cross teaming may or may not be permitted.

The contractor shall accomplish the assigned work by employing and utilizing qualified personnel with appropriate combinations of education, training, and experience. The contractor shall match personnel skills to the work or task with a minimum of under/over employment of resources. The contractor shall ensure the labor categories as defined in the Labor Categories document, labor rates, and man-hours utilized in the performance of each Task Order (PWS line item) issued hereunder will be the minimum necessary to accomplish the task

The Contractor shall provide the necessary resources and infrastructure to manage, perform, and administer the contract.

3.6 Location and Hours of Work

Accomplishment of the results contained in this PWS requires work at Dugway Proving Ground, Dugway Utah. Normal workdays are Monday through Thursday except US Federal Holidays.

Workers typically work ten (10) hours per day, 40 hours per week. Core hours of work are from 0700 to 1530 daily. All employees are expected to be available during core hours.

3.7 Travel / Temporary Duty (TDY)

Travel to other government facilities or other contractor facilities may be required and will be specified in the PWS. All travel requirements (including plans, agenda, itinerary, or dates) shall be pre-approved by the government (subject to local policy procedures), and is on a strictly cost reimbursable basis. Costs for travel shall be billed in accordance with the regulatory implementation of Public Law 99-234 and FAR 31.205-46 Travel Costs (subject to local policy & procedures; may reference FAR).

4 Special Requirements

This section describes the special requirements for this effort. The following sub-sections provide details of various considerations on this effort.

SMOKING POLICY: The contractor shall comply with AR 600-63 that establishes policies governing smoking in Government facilities and ranges.

GOVERNMENT INSPECTIONS, AUDITS, AND SURVEYS AND REQUESTS FOR

INFORMATION AND TECHNICAL ADVICE. In accordance with FAR 52.246-5, the contractor shall provide and maintain an inspection system acceptable to the Government covering the services under this contract. Complete records of all inspection work performed by the Contractor shall be maintained and made available to the Government during contract performance and for as long afterwards as the contract requires. The Government has the right to inspect and test all services called for by the contract, to the extent practicable at all places and times during the term of the contract.

The Government shall perform inspections and tests in a manner that will not unduly delay the work. If any of the services performed do not conform to contract requirements, the Government may require the contractor to perform the services again in conformity with contract requirements, for no additional fee. When the defects in services cannot be corrected by performance, the Government may (1) Require the contractor to take necessary action to ensure that future performance conforms to contract requirements; and (2) Reduce any fee payable under the contract to reflect the reduced value of the services performed. If the contractor fails to promptly perform the services again or take the action necessary to ensure future performance in conformity with contract requirements, the Government may (1) By contract or otherwise, perform the services and reduce any fee payable by an amount that is equitable under the circumstances; or (2) Terminate the contract for default. "Services", as used in this clause, includes services performed, workmanship, and material furnished or used in performing services.

The contractor shall respond to all requests for information and technical advice regarding the services in this contract. Responses shall be either verbal or written, as specified by the requester.

Types of action shall include:

- Responding to inquiries and suggestions.

- Providing written comments based on review of draft documents such as regulations that affect the operations in this contract.

- Providing information requested by customers, investigators, inspectors, auditors and members of special teams (both internal and external to BTD), and responding to findings of such inquiries.

- Preparing reports in accordance with government instructions and directives by the requested due dates.

- Attending on-site and off-site meetings as required by the Government.

Dugway Proving Ground’s Normal work hours:

U.S. Army Dugway Proving Ground operates on a four (4) day work week, Monday through Thursday, from 7:00 A.M. to 5:30 P.M. (local time) except for Federal Holidays. Deliveries will be accepted on regular scheduled work days between 7:00 A.M. and 4:30 P.M. (local time). The following Federal Holidays are observed:

(a) January 1st (f) 1st Monday in September

(b) 3rd Monday in January (g) 2nd Monday in October

(c) 3rd Monday in February (h) November 11th

(d) Last Monday in May (i) 4th Thursday in November

(e) July 4th (j) December 25th

When any of the above holidays fall on a Sunday, the following Monday will be observed as the holiday; when a holiday falls on a Friday or Saturday the preceding Thursday is observed as the holiday.

Contractor personnel installation access:

The job site is located at BioTesting Division (BTD), Building 2029, located on Dugway Proving Ground, a geographically remote, U.S. Army installation. All visitors are required to complete the BTD Visitor Request Form for a background check. This form will be provided to vendor after contract award. Documentation contractor personnel must possess to access the installation include:

1. a valid driver’s license or other federal/state issued identification card;

2. current vehicle registration;

3. current proof of vehicle insurance.

Directions to BioTesting Division, Building 2029, will be provided upon vendor request.

BioTesting Division safety protocols:

All contractor personnel are required to complete an annual, one hour safety briefing prior to starting work, wear a BTD visitor pass whenever in the facility, and sign in/out daily at the Bldg 2029 front desk.

LOST AND FOUND PROPERTY: If item(s) are found that do not belong to the contractor;

the item(s) shall be turned in to the COR.

4.1 Security and Safety

The contractor will not have access to classified material however will be required to sign a non-disclosure agreement which simply states that anything they see or hear on Dugway Proving Ground is not to be released or discussed with the public.

Public Release: No documents shall be released to other organizations unless authorized in writing by the Contracting Officer, assigned, and the DPG OPSEC Officer. Any information (classified or unclassified) pertaining to this contract shall not be released for public dissemination. Proposed public releases shall be submitted for approval prior to release to: DPG OPSEC Officer.

AT Level l Training: All contractor employees, to include subcontractor employees, requiring access to Army installations, facilities and controlled access areas shall complete AT Level l awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee to the COR or to the contracting officer, if a COR is not assigned within 30 calendar days after completion of training by all employees and subcontractor personnel. AT Level l awareness training is available at the following website:

https://jko.jten.mil/courses/atl1/launch.html

*** ATTENTION ***

CAC HOLDERS: Level I Antiterrorism Awareness Training course (JS-US007-14) is now hosted on the Joint Knowledge Online (JKO) Learning Management System (LMS) for CAC holders at https://Jkodirect.jten.mil. Login and Search for the course on the Course Catalog tab via the number or key word, enroll, and Launch.

FOR NON-CAC HOLDERS: A standalone version of the course for Non-CAC holders (i.e.

Family members 14 years old and over, etc.) is also available at the link http://jko.jten.mil/courses/atl1/launch.html. An access link to this course is also located on the JKO login page. The standalone version is intended for Non-CAC users without a JKO account

ONLY!

IMPORTANT: The standalone course MUST be completed on the computer in which it is started. Course progress is not transferable between computers. The standalone course does provide a completion certificate but will not be tracked on JKO and no record will be maintained.

For assistance regarding the Level I Antiterrorism Awareness Training, contact the JKO Help Desk, Monday - Friday 0700-2300 EST at COMM: 757-203-5654 / DSN: 668-5654 or email jkohelpdesk@jten.mil. Our goal is to provide assistance within one business day.

Access and General Protection/Security Policy and Procedures: Contractor and all associated sub-contractors employees shall comply with applicable installation, facility, and area commander installation/facility access and local security policies and procedures (provided by government representative). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all persona identity verification requirements as directed by DOD, HQDA and/or local policy. In addition, the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual or facility change, the Government may require changes in contractor security matters or processes. For contractors that do not require a CAC, but require access to a DoD facility or installation:

Contractor and all associated subcontractor employees shall comply with adjudication standards and processes using the National Crime Information Center Interstate Identification Index (NCIC- III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/ facility access and local security policies and procedures (provided by government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

iWATCH Training: The contractor and all associated sub-contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO).

iWATCH training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the appropriate personnel. The government will provide iWATCH training package to contractor and associated sub-contractor for execution. iWATCH training shall be completed within 30 calendar days of contract award and prior to commencing work performance. Training results are to be reported to the COR prior to work performance.

4.2 Transition

There will be no transition involved with this contract, the contractor will completed the install, test and training then the government will take responsibility for the effort.

4.3 Government Furnished Materials

Not applicable for this contract but if necessary: Management of Government-Furnished Property and Equipment: The contractor shall manage GFP in accordance with Parts 45 and 52 of the FAR. The contractor shall be liable for shortages, loss, damages, or destruction of Government property in accordance with the property clauses in Section I of the contract and the Financial Liability Investigation. Within 15 calendar days of discovering the item is missing, damaged or destroyed, the contractor shall appoint a point of contact who is responsible for initiating the Financial Liability Investigation.

For any contractor working in a Government facility, the following shall be provided:

Telephone Service: The Government will provide telephone communication service exclusively for the conduct of official business. The contractor shall be responsible for charges for long distance telephone calls made or accepted by contractor personnel, which are not for the purpose of conducting official government business. The contractor shall be responsible for long distance telephone calls and charges made by or accepted by contractor personnel that are not required for the performance of the mission. Telephone service will be subject to the standard monitoring requirements of the Government telephone network. The Government-furnished telephones are subject to security monitoring at all times. Use of these telephones constitutes consent to security monitoring.

Custodial and Refuse Services: The Government will provide custodial and refuse services for the Government facilities used in performance of this contract. The Governments provision of custodial and refuse services do not relieve the contractor of the responsibility for keeping work areas in a clean and sanitary condition. In some areas, the contractors shall be required to empty trash from office/shop trashcans to dumpsters.

Copying, Printing, and Reproduction: The Government will provide shared-use copy machines for limited copying of official reports, documents, and correspondence to accomplish the requirements of specific tasks.

4.4 Environmental Requirements

The contractor shall comply with all documents listed below as mandatory and referenced under paragraph 2.0, Performance Requirements. Compliance with documents listed as non- mandatory is the contractors' option.

Mandatory compliance (list):

Non Mandatory document (list)

4.5 Applicable Directives

The contractor shall comply with all documents listed below as mandatory and referenced under paragraph 3.0, Performance Requirements. Compliance with documents listed as non-mandatory is the contractors' option.

Mandatory compliance (list)

Non-Mandatory document (list)

4.6 Quality

This section describes the Quality Control components for this effort. The following sub-sections provide details of various considerations on this effort.

4.6.1 Quality Control

The Contractor shall provide a copy of their Quality Control Plan (QCP).

4.6.2 Quality Assurance Surveillance Plan (QASP)

The Government shall monitor the Contractors performance under this Purchase Order in accordance with the Governments QASP.

The contractor shall provide deliverables as described in subsequent task orders. Deliverables shall be specified by the government. Format and delivery schedule for deliverables shall be outlined.

Number Name Frequency Quantity

A001 Test Report with the certification Pass/Fail reported. The test report shall be delivered via email to the COR no later than 1 week following service.

A002 Reports –

A. Quality Assurance Plan, Safety Plan for the COR file (At KickOff Meeting provide a copy to the COR)

B. Detailed Field Service Report (see Frequency)

C. NIST Traceable Calibration Report (Test Report with the certification Pass/Fail reported), “Certification Sticker” Visual indicator attached to the certified equipment indicating the identity of the equipment, date of certification, and the technician's signature.

D. Performance of Maintenance Report base on the most current and revision of the applicable Preventative maintenance checklist, E. Assessment Report and Quote for unscheduled maintenance. (provided as soon as completion of the services)

Delivered via Email to the Contracting Officer Representativ e no later than 5 business days following service.

After each service at least one copy to the COR.

Performance Requirement Summary (PRS)

Required Service Performance Standard Acceptable Quality Level

Maximum Payment for Meeting AQL

1. Preventative Maintenance, Calibration, and Certification

Conduct visual inspection of the unit for any visible signs of damage or loose fittings, electrical or mechanical fittings

Report and rectify any findings accordingly.

100% of the time

100 % of one time service for meeting or exceeding the

AQL.

Failure to document to the COR shall result in a delay of invoice acceptance.

2. Reports A final report detailing the findings of inspections, repairs performed, parts replaced, future corrective actions needed, and updated warranties shall be provided to the contracting officer’s representative prior to final invoicing.

Contractor Quality Assurance Plan

Safety Plan

100% of the time

100 % of one-time service for meeting

Failure to provide required reports to COR shall result in a delay of invoice accepting.

8. Unscheduled Assessment Services

The contractor shall provide non-personal service to perform initial assessments for each emergency call-out to ascertain the level of effort and price required to conduct repairs, outside the manufacturer’s

100% of the time 100 % of one-time service for meeting

Failure to provide required reports to recommended preventative maintenance requirements of any VHP unit.

COR shall result in a delay of invoice accepting.