PWS for Nicolet iN10 and iZ10 Spectroscopy System Maintaince Service Contract_Redacted.pdf
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Performance Work Statement Summary
This Performance Work Statement establishes a non-personal services contract for preventative maintenance and repair services on two Thermo Fisher Scientific Nicolet spectrometers (iN10 serial #ALJ1601723 and iZ10 serial #ALM1600350) located at Trident Refit Facility (TRF) Bangor, Naval Base Kitsap in Silverdale, Washington. The contract period runs for one 12-month base year (February 13, 2026 to February 12, 2027) with two optional 12-month renewal periods. The contractor must supply all necessary personnel, parts, tools, equipment, shipping, software updates, and personal protective equipment to perform these services.
The contractor is required to deliver one scheduled annual preventative maintenance visit that returns the equipment to original equipment manufacturer (OEM) specifications, plus unlimited on-demand repair visits with a maximum 3 business day response time. Additional service deliverables include technical support with 2-hour priority response times, preventative maintenance and repair service reports (submitted within 30 days in PDF format), software updates, and assistance with minor repairs and method development. Work must be performed by factory-trained service engineers between 6:00 a.m. and 2:30 p.m., Monday through Friday, excluding federal holidays. The contractor must obtain security badges for base access and comply with TRF security requirements. Estimated annual workload is 8 hours (4 hours per equipment unit for combined preventative and corrective maintenance). Performance standards require zero deviation from OEM specifications with 100 percent inspection by qualified laboratory personnel.
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PERFORMANCE WORK STATEMENT (PWS)
Preventative maintenance service contract for the Nicolet iN10 and iZ10 Spectrometers, Trident Refit Facility (TRF), Bangor Code 640 Scientific Services Division
PART 1
GENERAL INFORMATION
1. GENERAL: This is a non-personal services contract to provide preventative maintenance service on the Nicolet iN10 and iZ10 Spectrometers. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.
1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, transportation, tools, materials, and other items necessary to perform preventative maintenance service on Nicolet iN10 and iZ10 Spectrometers as defined in this Performance Work Statement except for those items specified as government furnished property and services. The contractor shall perform to the standards outlined in paragraph 7.1, Technical Exhibit 1, in this contract.
1.2 Background: The Thermo Fisher Scientific Nicolet iN10 and iZ10 Spectrometers identify non-metallic foreign material extracted from various submarine systems. The material identification allows engineering to determine the source of the contamination and to implement preventative measures. The Thermo Fisher Scientific Nicolet iN10 and iZ10 Spectrometers need maintenance that requires specialized equipment to complete. The manufacturer recommends periodic maintenance to this equipment to prevent damage and maintain operability.
1.3 Objectives:
a. Maintain TRF’s Thermo Fisher Scientific Nicolet iN10 and iZ10 Spectrometers.
b. Provide onsite professional warrantied repair on Thermo Fisher Scientific Nicolet iN10 and iZ10
Spectrometers, reducing downtime in the event of a failure.
c. Provide necessary parts to bring Thermo Fisher Scientific Nicolet iN10 and iZ10 Spectrometers to a functional state.
d. Provide technical support to assist TRF personnel with minor repair and method development.
e. Provide software updates and notifications if applicable to Thermo Fisher Scientific Nicolet iN10 and iZ10 Spectrometers. Updates are defined as software revisions that provide minor changes that are needed to correct or improve the previous version of the software.
1.4 Scope.
The contractor shall accomplish the maintenance and repair of the Thermo Fisher Scientific Nicolet iN10 (serial#: ALJ1601723) and iZ10 (serial #: ALM1600350) Spectrometers. A qualified factory trained service engineer accomplish all maintenance, adjustments and documentation for all repairs to the Thermo Fisher Scientific Nicolet iN10 and iZ10 Spectrometers and associated equipment. Work center will coordinate with vendor to arrange service call times and dates.
1.5 Period of Performance: The period of performance shall be for one (1) Base Period of 12 months and two (2) 12-month option periods. The Period of Performance reads as follows:
a. Base Year: February 13, 2026 to February 12, 2027
b. Option Year 1: February 13, 2027 to February 12, 2028
c. Option Year 2: February 13, 2028 to February 12, 2029
1.6 Quality Control: The contractor is responsible for all internal quality controls to ensure all maintenance is performed in accordance with OEM requirements and is responsible for the quality of services provided.
Quality of services will be evaluated with government quality assurance.
1.6.1 Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the
Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).
1.7 Location:
1.7.1 Place of Performance: The work to be performed under this contract will be performed at Trident Refit Facility Bangor, Building 7000, Room M112A, Code 640, Naval Base Kitsap Bangor, Silverdale, WA.
1.7.2 Hours of Operation: The contractor is responsible for conducting business, between the hours of 6:00 am to 2:30 pm, Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.
The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.
1.7.3 Recognized Holidays: The contractor is not required to perform services on holidays.
New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Juneteenth Christmas Day Independence Day
1.8 Security Requirements: No security clearance required for the contractor; however, the contractor must obtain a security badge to enter the Naval Base Kitsap Bangor Base (upper base) gate and TRF Bangor (lower base) gate and is also responsible for abiding by the TRF Bangor security requirements. The TRF Code 640 supervisor will assist the contractor in obtaining the security badge via the Base Authorization And Base Request (BAVR) website.
1.8.1 Physical Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.
1.8.2 Key Control: NA
1.8.3 Lock Combinations: NA
1.9 Special Qualifications: NA
1.10 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues.
These meetings shall be at no additional cost to the government.
1.11 Contracting Officer Representative (COR): The (COR) will be
. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.
1.12 Key Personnel: NA
1.12.1 Identification of Contractor Employees: The Contractor shall ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. Contractor personnel shall obtain and wear badges in the performance of this service, see paragraph 1.8 of PWS.
1.13 Contractor Travel: NA. Travel costs and arrangements are included in the preventative maintenance contract
1.14 Other Direct Costs: NA
1.15 Data Rights: NA
1.16 Organizational Conflict of Interest: NA
1.17 Phase In /Phase Out Period: NA
PART 2
DEFINITIONS & ACRONYMS
2. DEFINITIONS AND ACRONYMS:
2.1. DEFINITIONS:
2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.
2.1.2. CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.
2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.
2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.
2.1.5. DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.
2.1.6. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.
2.1.7. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.
2.1.8. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.
2.1.9. QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.
2.1.10. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.
2.1.11. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.
2.1.12. WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.
2.1.12. WORK WEEK. Monday through Friday, unless specified otherwise.
2.2. ACRONYMS:
NMCARS Navy and Marine Corp Acquisition Regulation Supplement BAVR Base Authorization and Base Request CFR Code of Federal Regulations COR Contracting Officer Representative DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DOD Department of Defense FAR Federal Acquisition Regulation FT-IR Fourier Transform-Infrared HIPAA Health Insurance Portability and Accountability Act of 1996 KO Contracting Officer LLC Limited Liability Corporation OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program TE Technical Exhibit TRF Trident Refit Facility
PART 3
GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES
3. GOVERNMENT FURNISHED ITEMS AND SERVICES:
3.1. Services: NA
3.2 Facilities: NA
3.3 Utilities: NA
3.4 Equipment: NA
3.5 Materials: NA
PART 4
CONTRACTOR FURNISHED ITEMS AND SERVICES
4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:
4.1 General: The Contractor shall furnish the following to perform work under this contract that are not listed under Section 3 of this PWS.
a. Parts for Spectrometers and computer
b. Tools for maintenance
c. Software updates
d. Shipping of tools and parts
e. Personal protective equipment
4.2 Secret Facility Clearance: NA
4.3. Materials: The Contractor shall provide all material required to complete the requirements of the PWS.
4.4. Equipment: The Contractor shall provide all equipment required to complete the requirements of the
PWS.
PART 5
SPECIFIC TASKS
5. SPECIFIC TASKS:
5.1. Basic Services: The contractor shall provide services for one (1) scheduled annual preventative maintenance visit for the Thermo Fisher Scientific Nicolet iN10 and iZ10 Spectrometers, as well as an unlimited number of on-demand on-site repair visits with a maximum of 3 business day response time.
a. Service Items:
• Provide one scheduled on-site annual preventative maintenance on TRF Bangor Scientific
Services’ Thermo Fisher Scientific Nicolet iN10 and iZ10 Spectrometers, and return to OEM specifications.
• Provide onsite professional warrantied repair on the Nicolet iN10 and iZ10 Spectrometers, reducing downtime in the event of a failure.
• Provide necessary parts to bring the Nicolet iN10 and iZ10 Spectrometers to a functional state.
• Provide technical support to assist TRF personnel with minor repair and method development.
• Provide software updates and notifications to the Nicolet iN10 and iZ10 Spectrometers.
Updates are defined as software revisions that provide minor changes that are needed to correct or improve the previous version of the software.
• Provide a preventative maintenance service report
• Provide repair service maintenance report(s) when required
• Include all repair parts
• Provide technical support (Priority Status with 2-hour response time)
5.2. Task Heading: NA
PART 6
APPLICABLE PUBLICATIONS
6. APPLICABLE PUBLICATIONS (CURRENT EDITIONS): NA
PART 7
ATTACHMENT/TECHNICAL EXHIBIT LISTING
7. ATTACHMENT/TECHNICAL EXHIBIT LIST:
7.1 Attachment 1/Technical Exhibit 1 – Performance Requirements Summary:
7.2. Attachment 2/Technical Exhibit 2 – Deliverables Schedule:
7.3 Attachment 3/Technical Exhibit 3 – Estimated Workload Data:
TECHNICAL EXHIBIT 1
Performance Requirements Summary The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.
Performance Objective
Standard Performance Threshold Method of Surveillance
PRS # 1.
The contractor shall provide one (1) scheduled annual preventative maintenance visit for the Thermo Fisher Scientific Nicolet iN10 and iZ10 Spectrometers.
The contractor return the Thermo Fisher Scientific Nicolet iN10 and iZ10 Spectrometers to the OEM specifications
Zero deviation from standard.
100 Percent Inspection by laboratory personnel (i.e. customer) who is qualified to operate the equipment.
PRS # 2.
The contractor shall provide unlimited repair visits for the Thermo Fisher Nicolet iN10 and iZ10 Spectrometers.
The contractor provide unlimited repair visits for the Thermo Fisher Scientific Nicolet iN10 and iZ10 Spectrometers and return the equipment to OEM specifications
[Same as above.]
TECHNICAL EXHIBIT 2
Deliverables Schedule
Deliverable Frequency # of Copies Medium/Format Submit To
Preventative maintenance service report.
Provided within 30 days after the completion of the service.
One (1) copy within 30 days after the completion of the service.
Electronic copy in
PDF.
Delivered to the following:
Repair service report(s).
TECHNICAL EXHIBIT 3
Estimated Workload Data
ITEM
NAME
ESTIMATED
WORKLOAD
1 Preventative or corrective maintenance labor on Thermo Fisher Scientific Nicolet iN10 integrated infrared microscope
4 HRs
2 Preventative or corrective maintenance labor on the Nicolet iZ10 external Fourier Transform-Infrared (FT-IR) module
4 HRS
3 Total for the Year (1 preventative maintenance service and 4 corrective maintenance service)
8 HRs
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