PWS for 118th ISP (002).docx

PERFORMANCE WORK STATEMENT (PWS) FOR COMMERCIAL INTERNET SERVICE AT

118th Wing

240 KNAPP BLVD,

NASHVILLE, TENNESSEE, 37217

1. Background

Current commercial service provides 150mpbs bandwidth in support of Vehicle Maintenance, Civil Engineering, Public Affairs and Domestic Operations. Current nature of the mission and new contingency objectives call for bandwidth increase to provide additional supplementary mission support and base-wide alternate internet during AFNET outages. Existing bandwidth cannot meet new demands.

2. Scope

Contractor will establish and maintain two diverse commercial internet circuits to the 118th Wing to be utilized for supplementary mission support. One circuit will be LAN based and serve as the primary commercial source. The other will be wireless/satellite based and serve as the alternate circuit. Both will terminate in building 801, room 148. The two circuits will operate in parallel and the alternate will serve as failover for the primary.

3. Period of Performance:

The Period of performance shall be base plus four option year contract under FAR 17.204(e) with a possible extension of six months under FAR 52.217-8.

The Period of Performance reads as follows:

· Base Year: December 1, 2020 to to November 30, 2021.

· Option Year 1: December 1, 2021 to November 30, 2022.

· Option Year 2: December 1, 2022 to November 30, 2023.

· Option Year 3: December 1, 2023 to November 30, 2024.

· Option Year 4: December 1, 2024 to November 30, 2025.

4. Deliverables: Contractor

a. The contractor shall provide and maintain a LAN based circuit solution meeting or exceeding a bandwidth of 1000 mbps download speed.

b. The contractor shall provide and maintain a wireless based circuit solution meeting or exceeding a bandwidth of 100 mpbs download speed.

c. The contractor shall provide a managed router and configuration for attachment of a customer owned firewall or broadcast switch.

d. The contractor shall adhere to all standards governed by the National Fire Protection Association (NFPA-101 Life Safety Code, 2012 Edition). No firewall discontinuities.

e. The contractor shall be responsible for the design, configuration and installation of all cabling and equipment needed for circuit operation.

f. The contractor shall provide technical support via a call center for the 118th Communications Flight staff

g. The contractor shall provide immediate response time to all calls to the contractor’s technical support call center and 24hr turn around on service calls.

5. Work Performance

a. The contractor shall schedule initial equipment installation and maintenance from 0700 to 1630 hours local time. Notification of a foreseen event affecting circuit performance shall be communicated from the contractor to the 118th Communications Flight staff no less than 7 days prior to the event.

b. All work to be performed at 118th Wing, Berry Field, Nashville, TN

6. Outsourced Activity

Contractor shall describe in detail the origin of all proposed services, identifying any tasks or services that will be assigned to sub-contractors.

h. The contractor shall test, validate, repair, replace (as needed), and maintain installed equipment necessary to provide the circuit capability.

i. The contractor will use the provided cable pathway to enter the building. If a cabling pathway is required, to gain access, an inter-duct will be utilized in all government owned duct banks.

j. If any building modifications are required (i.e., drill holes in wall, cut wall…), coordination with 118th Civil Engineering Squadron is required.

k. Contractor and all associated employees shall comply with applicable installation, facility, and area commander installation/facility access and local security policies and procedures (provided by government representative).

l. The contractor shall be escorted when on site for service calls. Should the Force Protection Condition (FPCON) change, the Government may require changes in contractor security matters or processes.

7. Deliverables: Government

a. The Government will provide sufficient environmental controls to maintain humidity and temperature within the Contractor’s equipment operating specifications.

b. The Government will provide primary and emergency conditioned power sources to operate the Contractor’s equipment within manufacturer’s specifications.

c. The Government will provide rack space for the installation of the Contractor’s provided transmission equipment at demarcation point.