PWS FLW Final.pdf

Annex A (Overarching Base Operations PWS) to OPORD 23-XXX: IMCOM Enter-prise Base Operations (BASOPS) Performance Work Statement (PWS) Templates (U)

Annex A

Performance Work Statement (PWS)

Base Operations

August 7, 2023

Table of Contents

1.0 INTRODUCTION

1.1 Background

1.1.1 Lake of the Ozarks Recreational Area (LORA)

1.1.2 Railroad

1.1.3 Airfield and Helipad Facilities

1.1.4 Mark Twain National Forest

1.1.5 Population

1.1.6 Privatization Actions

1.1.6.1 Water Treatment and Distribution Systems

1.1.6.2 Wastewater Treatment and Collection Systems

1.1.6.3 Family Housing Areas

1.2 Objectives

1.2.1 General

1.3 Climatic Conditions

1.4 Facility Access

1.4.1 Access to Fire Department

1.5 Traffic Flow

1.6 Drainage

1.7 Restoration of Landscape Damage

1.8 Dust Suppression

1.9 Utility Location

1.10 Excavation Permits

1.11 Work Clearance

2.0 REQUIREMENTS

2.1 Description of Services

2.1.1 Non-Personal Services

2.1.2 General Information

2.1.2.1 Transition (Phase In/Phase Out)

2.1.2.1.1 Phase In/Phase Out for Incumbent Contractor

2.1.2.2 Transition (Phase-Out)

2.1.3 Place of Performance and Hours of Operation

2.1.3.1 Place of Performance

2.1.3.2 Hours of Operation

2.1.4.1 Personnel Support

2.1.4.2 Installation Closures

2.1.4.3 Inclement Weather Delay

2.1.4.4 Curtailment of Operations

2.1.4.5 Days of No Scheduled Activities (DONSA)

2.1.5 Travel/Temporary Duty

2.1.6 Emergency Services

2.1.6.1 Emergency Medical Treatment

2.1.6.2 Accident Reporting

2.1.7 Contract Administration and Management

2.1.7.1 Post Award Conference/Performance Evaluation Meetings

2.1.7.2 Cooperation between the Government and the Contractor

2.1.7.3 Roles

2.1.7.3.1 Contracting Officer (KO)

2.1.7.3.2 Contracting Officer’s Representative (COR)

2.1.7.3.2.1 COR Authority

2.1.7.3.3 Government representation

2.1.8 COR/ACOR Functions

2.1.9 Quality Control (QC)

2.1.10 Subcontract Management

2.1.11 Contractor Employees

2.1.11.1 Key Personnel

2.1.11.1.1 Project Manager (PM)

2.1.11.1.2 GFEBS PM Coordinator Lead

2.1.11.1.3 GFEBS Certification

2.1.11.1.4 Common Access Card (CAC)

2.1.11.1.5 U.S. Residency

2.1.11.1.6 Qualification Standards

2.1.11.1.7 Contractor Identification

2.1.11.1.8 Standards of Conduct

2.1.11.1.9 Contractor Hiring Restrictions

2.1.12 Business Relations

2.1 Work Management

2.2.1 Coordination

2.2.2 General Fund Enterprise Business System (GFEBS)

2.2.2.1 Army Maintenance Application (ArMA)

2.2.2.1.1 Reserved

2.2.2.1.2 Transition (Phase-in) Plan

2.2.2.1.3 ArMA and GFEBS

2.2.2.1.4 Duplicate Orders

2.2.3 Demand Maintenance Order (DMOs)

2.2.3.1 DPW Work Reception Desk

2.2.3.2 DMO Call Receipt and Entry

2.2.3.2.1 GFEBS and/or ArMA Case Number

2.2.3.3 Completed Work

2.2.3.4 Materials

2.2.4 Preventive Maintenance Orders (PMOs)

2.2.4.1 PMO Program

2.2.4.2 Approved PM Schedule

2.2.4.3 PMO Stickers/Log

2.2.5 Operations and Maintenance (O&M) Manual Digital Library

2.2.6 Operations Work Orders (OWOs)

2.2.7 Project Work Orders (PWOs)

2.2.7.1 DA Form 4283, Facilities Engineering Work Requests

2.2.7.1.1 Conversion Prior to Execution

2.2.7.2 Cost Estimates for PWOs

2.2.7.3 Preparation of Detailed Estimates

2.2.7.4 Subcontract Work

2.2.7.5 Specialty Subcontracting Work

2.2.7.6 Execution of PWO Work

2.2.7.7 Wage Rates for PWOs

2.2.7.8 PWO Bi-weekly Meetings

2.2.7.9 PWO Records

2.2.7.10 PWO Reporting Requirements

2.2.8 Warranty Program

2.2.8.1 Warranty Enforcement Manager

2.2.8.2 Warranty Management

2.2.8.3 Routing of Warranty DMOs

2.2.8.4 Warranty Records

2.2.8.5 Exceptions

2.2.8.6 Technical Document Library Operation

2.2.9 Utility Billing and Reporting

2.2.10 SUPPORT SPECIAL EVENTS

2.2.10.1 Scope

2.2.10.2 Example Special Events

2.2.11 Self-Help

2.2.11.1 Troop Support

2.3 As-Builts

2.4 Historic Property or Archaeological Site

2.4.1 Repair and Replacement

2.4.2 Salvage

2.5 Special Requirements

2.5.1 Security

2.5.1.1 Access and General Protection/Security Policy and Procedures

2.5.1.2 Motor Vehicle Operators

2.5.1.3 Contractor Vehicle Registration

2.5.1.3.1 Contractor and Vendor Access

2.5.1.3.2 Access without Common Access Card (CAC)

2.5.1.4 Physical Security

2.5.1.4.1 Parking

2.5.1.5 Secure Area Access

2.5.1.6 Employee Terminations

2.5.1.7 Departing Employees

2.5.1.8 Key Control

2.5.2 Security Training

2.5.2.1 iWATCH Training

2.5.2.2 Anti-Terrorism (AT) Level 1 Awareness Training

2.5.2.3 Operational Security (OPSEC) Awareness Training

2.5.2.3.1 DoD Cybersecurity Awareness Training

2.5.3 Safety

2.5.3.1 Safety Plan

2.5.3.2 Occupational Safety and Health Administration (OSHA)

2.5.3.3 Hot Work Permit

2.5.4 Training, Physical Requirements, or other Expertise Required

2.5.4.1 Certification and Licensure

2.5.5 Environmental Requirements

2.5.5.1 Green Procurement

2.5.5.2 Use of recycled or recovered products

2.5.5.3 Environmental Compliance

2.5.5.4 Spill Plan

2.5.5.5 Spill Clean Up and Hazardous Waste

2.5.5.5.1 Scope

2.5.5.5.3 Spill Cleanup

2.5.5.5.4 Emergency Response and Spill Clean Up

2.5.6 Contingency Plans

2.5.6.1 General

2.5.6.2 Mobilization Contingency Plan

2.5.6.3 Disaster Contingency Plan

2.5.6.4 Labor Dispute Contingency Plan

2.5.6.5 Plan Updates

3.0 PERFORMANCE REQUIREMENTS AND STANDARDS

3.1 Performance Task Requirements, Standards and Acceptable Quality Levels (AQLs). 44

3.2 Quality Assurance (QA)

3.3 Quality Control Plan (QCP)

3.4 Quality Control Files

3.5 Customer Feedback Program

4.0 PERFORMANCE REQUIREMENTS SUMMARY (PRS) MATRIX

5.0 LEVELS OF SERVICE (SERVICE)

6.0 DELIVERABLES

7.0 RELATED DOCUMENTS

7.1 Definitions and Acronyms

7.1.1 Definitions

7.1.1.1 Acceptable Quality Level (AQL)

7.1.1.2 Alternate Contracting Officer’s Representative (ACOR)

7.1.1.3 Cannibalize

7.1.1.4 Child, Youth and School Services (CYS)

7.1.1.5 Cleaning

7.1.1.6 Construction and Demolition (C&D) Waste

7.1.1.7 Contract Administrator (CA)

7.1.1.8 Contract Discrepancy

7.1.1.9 Contract Discrepancy Report (CDR)

7.1.1.10 Contractor

7.1.1.11 Contractor Acquired Property (CAP)

7.1.1.12 Reserved

7.1.1.13 Contracting Officer (KO)

7.1.1.14 Contracting Officer’s Representative (COR)

7.1.1.15 Damage Caused by Contractor

7.1.1.16 Damage Report

7.1.1.17 Debris

7.1.1.18 Defective Service

7.1.1.19 Deliverable

7.1.1.20 Equipment

7.1.1.21 Reserved

7.1.1.22 Fertilization

7.1.1.23 Food Waste

7.1.1.24 Garbage

7.1.1.25 General Fund Enterprise Business System (GFEBS)

7.1.1.26 Government-Furnished Property (GFP)

7.1.1.27 Government Property

7.1.1.28 Grass Cutting

7.1.1.29 Hazardous Material

7.1.1.30 Installation Design Guide (IDG)

7.1.1.31 Key Personnel

7.1.1.32 Loss of Government Property

7.1.1.33 Lot

7.1.1.34 Lot Size

7.1.1.35 Material

7.1.1.36 Non-Combustible Material

7.1.1.37 Non-Personal Services

7.1.1.38 Organic Storage Site

7.1.1.39 Performance Indicator

7.1.1.40 Performance Requirements Summary (PRS)

7.1.1.41 Physical Security

7.1.1.42 Plant

7.1.1.43 Property

7.1.1.44 Property Administrator (PA)

7.1.1.45 Property Records

7.1.1.46 Provide

7.1.1.47 Pruning

7.1.1.48 Public Traffic Areas

7.1.1.49 Quality Assurance (QA)

7.1.1.50 Quality Assurance Evaluator (QAE)

7.1.1.51 Quality Assurance Surveillance Plan (QASP)

7.1.1.52 Quality Control

7.1.1.53 Raise

7.1.1.54 Random Number Table

7.1.1.55 Random Sample

7.1.1.56 Random Sampling

7.1.1.57 Real Property

7.1.1.58 Recycling

7.1.1.59 Recycling Materials

7.1.1.60 Refuse

7.1.1.61 Refuse Collection

7.1.1.62 Refuse/Recycling Storage Containers

7.1.1.63 Reporting Labor Hours

7.1.1.64 Sample Size

7.1.1.65 Sampling

7.1.1.66 Scavenging

7.1.1.67 Sensitive Property

7.1.1.68 Service/Maintain

7.1.1.69 Shrub

7.1.1.70 Soil

7.1.1.71 Solid Waste

7.1.1.72 Standard

7.1.1.73 Stripping

7.1.1.74 Subcontractor

7.1.1.75 Tonnage

7.1.1.76 Tree

7.1.1.77 Trimming

7.1.1.78 Unit Acquisition Cost

7.1.1.79 Vector

7.1.1.80 Wide Area Workflow (WAWF)

7.1.1.81 Workday

7.1.1.82 Work Week

7.1.1.83 Yard Wastes

7.2 Acronyms

7.3 Applicable Directives, Publications

7.3 Reserved

7.4 Government-Furnished Material (GFM)/Property (GFP)/Equipment (GFE)

7.4.1 Real Property

Third Party Repair Damaged Areas

7.4.1.1 Real Property Hand Receipt

7.4.1.2 Contractor requests

7.4.2 Equipment

Equipment Replacement (Government Property

7.4.2.1 Equipment Licensing

7.4.3 Utilities

7.4.3.1 Supplies for Use by Government

7.4.4 Residual Supplies

7.4.5 Supply Management

7.4.6 Inventory

7.5 Contractor-Furnished Material (CFM)/Property (CFP)/Equipment (CFE)

7.5.1 Contractor-Furnished Material and Responsibilities

7.5.2 Contractor-Furnished Items

7.5.2.1 Identification of Contractor Vehicles and Trailers

7.5.3 Contractor Facilities

1.0 Introduction. This is a non-personal services contract to provide services at Fort Leonard Wood (FLW) and Lake of the Ozarks Army Recreation Area (LORA). The Gov-ernment will not exercise any supervision or control over the contract service providers.

The Contractor shall perform to the standards specified in this Performance Work State-ment (PWS). Contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

The Contractor shall provide all personnel, equipment, supplies, facilities, transporta-tion, tools, materials, supervision, and other items and non-personal services necessary as defined in this PWS. The Contractor is responsible for providing all parts required for Preventive Maintenance Orders (PMOs) and all repair parts required for Demand Maintenance Orders (DMOs).

1.1 Background. MSCOE & FLW is a major subordinate command of the United States Army Training and Doctrine Command (TRADOC) with the mission of commanding, op-erating and administering use of MSCOE & FLW resources to accomplish all assigned missions. FLW provides support to Commanding Generals and Commanding Officers of Reserve Commands, Advisory Groups, Active Army and Reserve Component units, Army Reserve Centers, tenant units, activities and individuals located both on-installa-tion and off-installation within the geographic area specified by AR 5-9. The primary ob-jective is the establishment and operation of an effective training program to qualify per-sonnel for advanced individual training or for assignment to active Army units and re-serve components. Soldiers undergoing training receive instruction in basic, combat and advanced individual training. Additionally, instruction is presented in specialized training to include drill sergeant school and technical engineer, chemical and military police training courses. The primary objective of Table of Organizational Equipment (TOE) unit training is to attain and maintain the directed operational readiness capability. MSCOE & FLW prepares and coordinates with appropriate agencies and implements when di-rected, operations, mobilization, defense, contingency, emergency, disaster and civil disturbance plans. United States Maneuver Support Center of Excellence (MSCoE) and Fort Leonard Wood (FLW) is located in south central Missouri and contained within the southern part of Pulaski County, with the exception of a very small portion lying within Laclede and Texas Counties. Installation is located approximately one mile south of In-terstate 44 in a rural area bordered on three sides by the Mark Twain National Forest and on the north by the small towns of Saint Robert and Waynesville. Nearest urban centers are Springfield, Missouri, located 85 miles southwest of installation and Saint Louis, Missouri, located 120 miles to the northeast. Fort Leonard Wood consists of ap-proximately 61,410.15 acres within the FLW Military Reservation Boundary and approxi-mately 1,191 buildings.

1.1.1 Lake of the Ozarks Recreational Area (LORA). A 359.3 acre leased recreational area located on the Lake of the Ozarks in Camden County. This facility is known as the Lake of the Ozarks Recreational Area (LORA) and is located on the Grand Glaize Arm of the Lake of the Ozarks, 4.7 miles north of Missouri State Route A, 16 miles southeast of Camdenton, MO, and 50 miles northwest of FLW, Missouri. LORA is divided in two major sections. The north area is primarily used by travel camp and vacationing person-nel, and includes lodging, camping, boating, fishing, and swimming facilities. The south area is primarily used for command-sponsored soldiers in the training program. A 4.94 mile roadway known as road "A-5" under agreement with Camden County. This road-way is located in Camden County and connects State Road "A" to LORA.

1.1.2 Railroad. The installation owns a railroad spur that connects the installation with the Burlington Northern/Santa Fe Railway Company mainline at Bundy Junction near Newburg, Missouri.

1.1.3 Airfield and Helipad Facilities. The installation has a 0.021 acre leased area for the operation of an outer marker for the Forney Army Airfield, located in Pulaski County, in Waynesville, Missouri, (SW1/4 NW1/4 S25 T36N R12W of the 5th Principle Meridian.

The Contractor shall be responsible for the facilities at Forney Army Airfield (FAAF) and at all helipad locations. The Contractor’s responsibility excludes the Mis-souri Army National Guard’s (MOANG) heliport.

1.1.4 Mark Twain National Forest. The installation has an Agreement with the Forest Service to use National Forest Land within the Mark Twain National Forest for training activities not limited to but including: A 1.9 mile portion of FLW 10 known as the East Gate Road as an access road. The installation also contains a portion of Forest Service Land located in Pulaski County, Section 17, T35N, R10W of the 5th Principle Meridian for a dam abutment on the Big Piney River near TA 250. A portion of National Forest Land in Section 12, T35N, R11W of the 5th Principle Meridian is for use as a shot fall area for the Rod and Gun Club Skeet Range.

1.1.5 Population. The population base consists of approximately 96,000 Military, Gov-ernment civilian, and Contactor personnel, as well as resident family members.

1.1.6 Privatization Actions. Fort Leonard Wood has privatized Housing, Water and Wastewater Systems. A copy of each action/PWS can be provided to the Contractor upon request. The actions and privatization dates are as follows:

1.1.6.1 Water Treatment and Distribution Systems. The Government has privatized the FLW and LORA water treatment and distribution systems to include the FLW water in-take plant, the FLW water treatment plant, wells, towers, fire hydrants, and distribution systems. The distribution system demarcation point is a meter or five feet outside the facility. The private company is responsible for complete operation, maintenance and repair of these facilities/systems. The privatization was awarded on 28 September 2018 with full turnover 1 May 2019.

1.1.6.2 Wastewater Treatment and Collection Systems. The Government has privatized the FLW and LORA wastewater treatment and collection systems to include the FLW wastewater treatment plant, LORA package treatment plant, lift stations, lagoons, and collection systems. The distribution system demarcation point is the building cleanout or five feet outside the facility. The private company is responsible for complete operation, maintenance and repair of these facilities/systems. The privatization was awarded on 28 September 2018 with full turnover scheduled for 1 May 2019.

1.1.6.3 Family Housing Areas. The family housing quarters and associated facilities lo-cated in the housing areas (e.g. streets, playgrounds, tennis courts, basketball courts, etc.) on Fort Leonard Wood were privatized on May 1, 2005.

1.2 Objectives.

The Contractor shall ensure all work accomplished in the performance of this PWS meets all applicable Federal, State, and Local Laws, Regulations, and Directives to in-clude, but not limited to, the publications in Section 7, Related Documents. Refer to Section 5.0 for services provided.

1.2.1 General. The Contractor shall compile historical data, prepare required reports, and submit all information as specified by the Deliverables presented in the contract.

The Contractor shall ensure all work in support of mission requirements tendered to the Government for acceptance conform to the measurable performance standards of qual-ity, timeliness, and quantity specified in the PWS of this contract.

The intent is to establish work requirements that are performance-based and results-ori-ented. The Contractor shall determine the best and most cost-effective ways to fulfill the services listed in this contract and their component needs, emphasizing innovation and commercial best practices.

1.3 Climatic Conditions. MSCOE & FLW is characterized by a temperate climate. Pre-vailing winds are southerly at a mean speed of six knots. Extreme maximum wind speed averages 38 knots. The average annual rainfall is 43.8 inches with a maximum of 5.7 inches recorded in a 24-hour period.; with the wettest months being March-October.

The average annual snowfall is 18 inches with a maximum of 11 inches recorded in any 24-hour period, with snowfall expected during the period of November-March. The av-erage frost-free period (growing season) during the year is about 199 days. The first killing frost may be expected about October, and the last killing frost generally occurs in April. The average annual maximum and minimum temperatures are approximately

68.1 and 46.7 degrees Fahrenheit, respectively. Monthly normal temperatures ranged from a low of 25 degrees in the month of January to a high of 90 degrees in the month of August. Summer temperatures often reach 98 degrees Fahrenheit, while sub-freez-ing weather is common during the winter months.

1.4 Facility Access.

1.4.1 Access to Fire Department. The Contractor shall ensure access to all fire detec-tion and suppression systems in case of emergencies or for other Fire Department pur-poses. The Contractor shall inform the Fire Department point-of-contact (POC), prior to outages that will impact the function of the system, special problems or circumstances, which require Fire Department inspection. The Fire Department will reset alarm sys-tems to operational status.

1.5 Traffic Flow. The Contractor shall maintain the free flow of traffic during surfaced area maintenance. The Contractor shall notify the Contracting Officer (KO), in writing, a minimum of fourteen (14) calendar days in advance of any scheduled closure of streets.

Emergency road closures shall be coordinated with the Contracting Officer Representa-tive (COR) or Alternate Contracting Officer Representative (ACOR).

1.6 Drainage. Maintenance work performed under this contract shall not impede drain-age.

1.7 Restoration of Landscape Damage. Trees or other landscape features damaged by the Contractor’s operations shall be restored to the original state at no additional cost to the Government.

1.8 Dust Suppression. The Contractor shall perform dust suppression when neces-sary, during maintenance and repair activities or as directed by the Contracting Officer or COR.

1.9 Utility Location. The Contractor shall perform utility cuts in pavements as required to repair existing utilities after obtaining a digging permit to do so. The Contractor shall locate and stake out underground utility pipes/cables prior to digging operations re-quired by any contract on Garrison property or Garrison-leased property, as appropri-ate. The Contractor shall be responsible for having the proper equipment to locate all underground utilities. Mechanical digging shall not be permitted within ten (10) feet of identified underground utilities.

The Contractor shall coordinate all locates with the utility providers. Utility provid-ers shall locate their own utilities and inform the contractor when finished in order to complete the permit. Identified utility lines shall be identified by the permit or request with paint, stakes or flags in accordance with the color code standard of the American Public Works Association. If the excavation will involve tunneling or horizontal boring, or when requested by the permit originator, the Contractor shall ascertain and provide the depth of the utility or facility. This work shall be done for both Contractor excavations and in support of other Contractors and activities working on the installation and at LORA. The Contractor shall initiate and obtain an approved excavation permit FLW Form 364 prior to any of the Contractor's own excavations of 6 inches and deeper and when installing posts, ground rods, planting shrubs or trees or performing similar opera-tions. An OWO will be issued for excavation support outlined in this paragraph. The Contractor shall complete locates and markings not later than two (2) working days fol-lowing the day the permit or request is issued to the Contractor. If the location of a utility or appurtenance conflicts with the planned excavation, or if clarification of the infor-mation on the permit or of utility markings is required, the Contractor shall request an on-site meeting with the permit originator within two working days. The meeting at the site must occur within one working day of the request unless mutually agreed to other-wise by all parties with locates and markings completed on that day. Either party may request an on-site meeting when required to clarify markings. The Contractor shall re-spond to emergency locate requests within the allowable time prescribed for emergency DMO’s. If the Contractor or his subcontractors discover any discrepancies between the installation basic information maps and actual utility locations during excavation, or dur-ing locating support for other contractors, they shall notify the DPW Planning Division (596-0070) immediately to allow DPW the chance to visit the site and take new GPS readings to improve map accuracies. The Contractor shall verbally notify the COR/ACOR prior to commencement of excavation and backfilling work.

1.10 Excavation Permits. All excavation permits shall be initiated on a FLW Form 364 and processed through the work control office in this Contract. The Government re-quires up to five (5) business days to review and approve excavation permits and pro-vide this approval to the Contractor so the permit can be finalized and returned to the requestor. The Contractor shall keep record of every permit, assign a unique number, provide locator and marking service, coordinate marking with the communications Con-tractor, etc. and provide status to the Government. The Contractor shall notify the re-questor within twenty-four (24) hours of receiving a processed excavation permit pack-age.

1.11 Work Clearance. For work involving digging/excavation operations, the Contractor shall obtain a properly approved digging permit before ground disturbance.

2.0 Requirements.

2.1 Description of Services. See Section 5.0 for the specific CLS or Functional Area

(FA).

2.1.1 Non-Personal Services. The personnel rendering the services are not subject;

either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employ-ees. Non-personal service contracts are authorized by the Government in accordance with (IAW) Federal Acquisition Regulation (FAR) Subpart 37.104, under general con-tracting authority, and do not require specific statutory authorization.

2.1.2 General Information.

2.1.2.1 Transition (Phase In/Phase Out). The Contractor shall prepare and submit a transition plan within ten (10) business days after contract award. The transition plan will have a sixty (60) business day transition period that will be implemented by the Con-tractor and shall state Contractor key personnel on board, to include IT/Network ac-counts and access with the appropriate Government organizations. The Contractor shall provide sufficient experienced personnel during the phase-in and phase-out period to ensure that the services are maintained at the required level of proficiency. During the phase-in, the Contractor shall observe all operations pertinent to the requirements of the PWS, to include office functions, procedures, and operations, repair/maintenance operations, and any other operations as deemed necessary by the Contractor that will enable Contractor personnel to become both knowledgeable in, and familiar with, their assigned areas of responsibility. The Contractor shall commence all operations re-quired by this PWS as of the first day of the contract period. Therefore, on the initial day of performance, the Contractor shall provide a work force which is fully qualified and capable of performing all work required under this contract.

2.1.2.1.1 Phase In/Phase Out for Incumbent Contractor.

If the Contractor is the incumbent Contractor, the phase out/phase in period shall be no more than thirty (30) calendar days and will primarily consist of administrative transition under the new contract number. All documents shall be updated with the new contract number and new dates and submitted for approval. All previous approvals under the old contract are invalid. TE 1.0 shall have a list of all documents to be updated and re-ap-proved.

2.1.2.2 Transition (Phase-Out). Sixty (60) business days prior to contract expiration will constitute the phase-out period. The Contractor shall develop and implement a plan to affect a smooth and orderly transfer of performance responsibility to a potential succes-sor. The initial phase-out plan shall be submitted to the COR for approval no later than six (6) months after the start of the base contract year. The plan shall contain details that include but are not limited to; timelines for events, key personnel involved and inter-face with the Government and follow-on Contractor. The plan shall fully describe how the Contractor shall approach the following issues: Employee notification; Retention of key personnel; Turn-over of work-in-progress, inventories and transfer of Government furnished property; Removal of Contractor property; Data and information transfer; dele-tion of password access to Government systems, installation clearance actions includ-ing turn-in of windshield decals and controlled access cards (CAC) and any other ac-tions required to ensure continuity of operations. The plan shall also include a joint in-ventory among the incumbent, the Government, and the successor Contractor; reconcil-iation of all property accounts and requisitions, turn-in of excess property and cleanup of Contractor work areas.

The Contractor shall correct any damage to Government-Owned Property caused by employee negligence or mistake, intentional or otherwise. During the thirty (30) busi-ness day transition period immediately prior to the end of the previous contract, the Contractor shall permit the successor Contractor (and the successor Contractor's em-ployees) to observe and become familiar with any and all operations under the contract.

The Contractor shall not defer any needed repairs or maintenance for the purpose of transferring responsibility to the successor Contractor. The Contractor shall fully coop-erate with the successor Contractor and the Government so as not to interfere with their work or duties. The Contractor shall provide reasonable assistance to the Govern-ment's contract solicitation process such as verifying workload data and other factual in-formation to be included in a new solicitation and providing access to the workplace for site visit(s) of prospective offerors.

2.1.3 Place of Performance and Hours of Operation.

2.1.3.1 Place of Performance. The work to be performed under this contract will be performed within the 2200 Compound Area.

2.1.3.2 Hours of Operation. The Government's regular (normal) hours are from 0700 – 1600 hours, excluding Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor shall maintain an adequate workforce for the uninter-rupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. A Directorate of Public Works (DPW) Work Reception desk will be operated twenty (24) hours a day, seven (7) days a week and be capable of response to DMOs and/or customer requests outside of standard working hours.

2.1.4 Federal Holidays

The Contractor’s performance shall not be required on the Federal public holidays listed below, unless there is a requirement to respond to a Priority 1, Emergency. Holidays occurring on weekends will be observed as directed by the Federal calendar (5 United States Code (U.S.C) § 6103, Government Organization and Employees, Holidays).

New Year’s Day 1st day of January Martin Luther King Jr.'s Birthday 3rd Monday of January Presidents Day 3rd Monday of February Memorial Day Last Monday of May Juneteenth 19th day of June Independence Day 4th day of July Labor Day 1st Monday of September Columbus Day 2nd Monday of October Veterans Day 11th day of November Thanksgiving Day 4th Thursday of November Christmas Day 25th day of December

NOTE: When a holiday falls on a Sunday, the following Monday will be observed as a holiday, and, when a holiday falls on a Friday or Saturday, the preceding Thursday is observed as a holiday by U.S. Government Agencies. Federal holidays also include any Presidential or Congressionally designated days off other than the holidays listed above.

2.1.4.1 Personnel Support. The Contractor shall provide personnel support within 2 hours of notification outside the normal hours of operation as required, including holi-days, to support the Directorate of Public Works (DPW) mission. Prior to performance of services outside the locally established hours of operation, the Contractor shall request and obtain, in writing, approval from the KO. The Project Manager shall be available af-ter normal hours to serve as the central point of contact for Contractor operations. Con-tractor personnel shall not be scheduled for overtime work.

2.1.4.2 Installation Closures.

When an unforeseen Installation closure occurs on a regularly scheduled day of work, the Contractor shall reschedule the work to be performed the next business day follow-ing the closure unless the following day is a Saturday, Sunday, a recognized Federal Holiday, and when routine work is not scheduled for that day. Installation closings will in no way interfere with Contractor operation and maintenance of critical systems. Con-tractor shall operate and maintain the critical systems listed here even when there is an installation closing to ensure continued operational status. The following procedures de-fined as Mission Essential functions: Electrical Systems, Air Conditioning Systems, Re-frigeration Units/Cold Storage Systems, Security Devices, Boiler Plants and Heating Systems Plumbing Systems, Fire Detection and Suppression Systems, and Heating Fuel Distribution Systems.

2.1.4.3 Inclement Weather Delay. If the Contractor determines unsafe weather condi-tions for continued operations, then the Contractor shall notify the KO if inclement weather suspends operations within 24 hours. The Contractor shall resume operations with KO/COR approval.

2.1.4.4 Curtailment of Operations. When operations are curtailed due to manmade or natural conditions on a working day, it may be necessary for the Government to inter-rupt that day’s work under this contract. The Contractor shall reschedule the work on any day acceptable to the Government. If the KO agrees, the Contractor may continue the work as scheduled. The KO will provide verbal announcements of immediate curtail-ment of operations to the Contractor.

2.1.4.5 Days of No Scheduled Activities (DONSA). The Installation has historically granted Military personnel (Enlisted and Officers) DONSA, for example, the Friday after Thanksgiving, in addition to the listed Federal Holidays above.

• DONSA are not considered a day of excused absence for the Government civil-ian work force or Contractor employees.

• If a DONSA affects scheduled contract work or access to facilities, the work in af-fected facilities may be rescheduled to compensate for the DONSA.

• However, announced DONSA or exodus of Military personnel may provide the Contractor with an opportunity for unrestricted access to facilities and areas or uninterrupted performance of work (i.e., training facility and area maintenance and supply inventories).

The Contractor shall vary work schedules to take full advantage of such opportunities by planning maintenance that is better accomplished when personnel are not using facili-ties during those times.

2.1.5 Travel/Temporary Duty. N/A

2.1.6 Emergency Services.

2.1.6.1 Emergency Medical Treatment. The Contractor or their employees shall imme-diately notify their supervisor of any accident requiring emergency medical treatment.

The Contractor shall notify the KO or COR/ACOR immediately, not later than (NLT) two

(2) hours of the incident. The Contractor shall be responsible for the emergency medical treatment services for Contractor personnel.

2.1.6.2 Accident Reporting. The Contractor shall comply with Operational Safety and Health Administration (OSHA) for record keeping and reporting of all accidents resulting in death, injury, occupational disease, or adverse environmental impact. A completed typed original plus one (1) copy of ENG FORM 3394 United States Army Corps of Engi-neers Accident Investigation Report shall be delivered to the KO within five (5) calendar days of occurrence, whenever an accident involving personal injury or government owned property occurs.

2.1.7 Contract Administration and Management.

2.1.7.1 Post Award Conference/Performance Evaluation Meetings. The Contractor shall attend the post award conference convened by the contracting activity or contract administration office IAW FAR Subpart 42.5, Post-award Orientation. The KO and COR/ACOR will meet quarterly with the Contractor to review the Contractor's perfor-mance. Written minutes of meetings will be recorded by the Contractor and signed by both the Project Manager and the KO. The written minutes will be distributed within five

(5) calendar days after the meeting. If the Contractor does not concur with any portion of the minutes, recorded by the Government, the non-concurrence shall be provided in writing to the KO within two (2) calendar days following receipt of the minutes.

2.1.7.2 Cooperation between the Government and the Contractor. Notwithstanding the Contractor’s responsibility for total management during the performance of this contract, the administration of the contract requires maximum coordination and cooperation be-tween the Government and the Contractor.

2.1.7.3 Roles. The following provides the roles and their respective authority during the performance of the contract:

2.1.7.3.1 Contracting Officer (KO). The KO is the only person authorized to direct changes in any of the requirements under this contract, and, notwithstanding any provi-sions contained elsewhere in this contract, said authority remains solely with the KO. In the event the Contractor makes any change at the direction of any person other than the KO, the change shall be considered to have been made without authority and solely at the risk of the Contractor. All contract administration will be affected by the KO.

Communications pertaining to contractual administrative matters shall be addressed to the KO. No changes in or deviation from the terms and conditions shall be affected, without a written modification to the contract, executed by the KO authorizing such changes. The KO will approve all submittals and plans required in this PWS.

2.1.7.3.2 Contracting Officer’s Representative (COR). The KO will appoint a COR dur-ing the performance of this contract. Additional Government personnel may be as-signed to assist in contract oversight IAW AR 70-13, Management and Oversight of Ser-vice Acquisitions. Other surveillance personnel may be designated as COR or Alternate Contracting Officer’s Representative (ACOR), and shall be trained and appointed IAW DoDI 5000.72, DoD Standard for Contracting Officer’s Representative (COR) Certifica-tion and DFARS 201.602-2. The Alternate Contracting Officer Representative (ACOR) will serve as on-site representatives of the COR in performance of actual contract sur-veillance, if they meet all COR training, experience requirements, and are appointed by the KO as an ACOR. The COR/ACOR will provide assistance in identification and reso-lution of problems, conflicts in priority, subtask requirement definitions, and other opera-tions type problems. The COR/ACOR will perform IAW the responsibilities and duties identified in the appointment letter.

2.1.7.3.2.1 COR Authority. A letter of designation will be issued to the COR/ACOR by the KO. A copy of the letter will be sent to the Contractor. The letter of designation states the responsibilities and limitations of the COR/ACOR, especially with regard to changes in cost, price estimates, or changes in delivery dates. The COR/ACOR is not authorized to change any of the terms and conditions with regard to cost, quantity, or schedule of the resulting order.

2.1.7.3.3 Government representation. The Contractor shall not in any way represent the United States (U.S.) Government, or that it has the authority to contract or procure supplies for the account of the United States of America (USA).

2.1.8 COR/ACOR Functions. The COR/ACOR monitors all technical aspects of the contract and assists in contract administration. The COR/ACOR is authorized to perform the following functions: assure the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance;

maintain written and oral communications with the Contractor concerning technical as-pects of the contract; issue written interpretations of technical requirements; monitor, document, and report Contractor's performance and notify both the KO and Contractor of any deficiencies; coordinate availability of Government-Furnished Property, and coor-dinate site entry of Contractor personnel.

2.1.9 Quality Control (QC). Quality Control is the responsibility of the Contractor. The Contractor shall provide a Quality Control Plan (QCP) five (5) business days before con-tract award. The Contractor shall provide and maintain a QCP that is acceptable to the KO. Changes to the Contractor’s QCP shall be submitted to the KO for review and ap-proval within five (5) business days prior to implementation.

2.1.10 Subcontract Management. N/A

2.1.11 Contractor Employees.

2.1.11.1 Key Personnel.

2.1.11.1.1 Project Manager (PM). The Contractor shall provide a PM who is responsi-ble for the performance of the work. The PM shall have full authority to act for the Con-tractor on all contract matters relating to daily operation of the contract. The PM shall have a baccalaureate degree from an accredited College or University with a degree that coincides with management or a resume that proves capability of proposed individ-ual and five (5) years of experience in base support management or a contract similar in scope and breadth to this solicitation. The name of the PM shall be provided by the Contractor to the KO. In the circumstances when the PM is not available, the Contrac-tor shall designate an alternate who can perform the same duties during the absence of the Project Manager. The name of this person and an alternate who shall act for the Contractor when the manager is absent shall be designated in writing to the contracting officer at the start of the contract, per TE 1.0. The PM or alternate shall be available 24/7/365 including Federal holidays. The PM shall be available between 0730 hours and 1630 hours, Monday through Friday except Federal holidays or when the Govern-ment facility is closed for administrative reasons. The Project Manager performing work under this contract shall have and maintain a ( Tier 3, Secret) clearance at time of the contract start date and for the life of the contract. The PM and any individuals desig-nated as key personnel shall be able to understand, speak, read, and write the English language.

2.1.11.1.2 GFEBS PM Coordinator Lead. The GFEBS PM Coordinator Lead shall have demonstrated experience in successfully utilizing GFEBS on a Military Installation. The name of the GFEBS PM Coordinator Lead shall be provided by the Contractor to the COR/ACOR. The GFEBS PM Coordinator Lead shall be available between 0800 - 1600 hours, Monday through Friday, except Federal holidays or when the Government facility is closed for administrative reasons. The GFEBS PM Coordinator Lead shall have the following roles in GFEBS:

• A76 DPW Contractor PM Master Data Maintainer

• A76 DPW Contractor Preventative Maintenance Controller

• A76 DPW Contractor GR Processor

• A76 DPW Contractor Physical Inventory Maintainer

• A76 DPW Contractor PM Material Requirement Planning Maintainer

• A76 DPW Contractor PM Order Approver

• A76 DPW Contractor PM Order Maintainer

• A76 DPW Contractor PM Reporter

2.1.11.1.3 GFEBS Certification. The Contractor’s shall possess a working knowledge of GFEBS and shall complete GFEBS training modules provided by the Government within thirty (30) business days of being employed. The Contractor shall provide certifi-cates of completion for all roles required to perform the requirements of the position.

The Contractor shall be responsible for GFEBS data entry and reporting. The GFEBS

PM Coordinator Lead shall have, at a minimum two (2) years of GFEBS experience, specifically dealing with Property, Plant, and Equipment (PPE), business intelligence, and projects.

2.1.11.1.4 Common Access Card (CAC). Certain administrative personnel will require a CAC to access Government systems. CAC permits Installation access to all contract employees. These persons shall have at a minimum, a Favorable Tier 1 (Investigation) , Tier 3 (Secret) or Tier 4 (Top Secret) Clearance). Contractor or subcontractor em-ployees that require access to a Government Installation Campus Area Network (ICAN) to perform work in GFEBS, DDC systems, etc.). To obtain a Common Access Card (CAC) in accordance with AR 25-1, AR 25-2, DoD Reg. 5200.2R and Homeland Secu-rity Presidential Directive-12 (HSPD-12).

A favorable National Agency Check with Inquires (NACI) background investigation is re-quired to obtain a CAC.

Step 1. The COR will inform the DPW Personnel Security Manager that there is a re-quirement for the contractor to have a CAC.

Step 2. The COR will provide the following forms to the requesting contractor: Person-nel Security Investigation Portal (PSIP) request form and OF-306 from. You can get these forms from the DPW Security Manager.

Step 3. The requesting Contractor completes the PSIP and OF-306 forms (no handwrit-ten forms will be accepted, the only handwriting on the OF-306 from will be the contrac-tor’s signature and date, along with these documents the requesting Contractor will at-tach their Birth Certificate. The requestor will submit all three documents to the DPW Security Manager.

Step 4. The Security Manager will submit all three documents to the Installation Security Office. The Installation Security Office will be in contact with the requestor to setup a fin-gerprinting appointment.

Step 5. The Installation Security Office will submit the request to PISP to initiate the data gathering process.

Step 6. The requestor will receive an email from PSIP, the first email will contain a blank form to pre-fill, the second email will contain a link and login information, the requestor will have 7 business days to complete the request, when all information is entered the requestor will validate the data before submitting, PSIP will communicate via email if there is more/missing information required.

Step 7. Once PSIP has all the required information the waiting time begins, the wait time can be from 1 day to 12 weeks to receive interim/adjudicated information back.

Step 8. Only Favorable adjudicated results will receive a CAC. If adverse issues result from the NACI background check the Government reserves the right to revoke the CAC at any time.

Step 9. The requestor will be informed to make an appointment with RAPIDS to select a date to get their CAC made.

Step 10. At a minimum 48hrs prior to your RAPIDS appointment, make an appointment with the DPW Contract Verification System (CVS) Trusted Agent, the COR will inform who the TA is.

Step 11. The employee will be required to visit building 470 on the day of their RAPIDS appointment, they must have in possession two forms of identification ie… Drivers li-cense, Passport, Social Security Card, Military ID.

Notes. Log into the FLW ICAN once every 30 days, if the CAC is not used one time within 30-days the CAC credential will go into a state that the CAC can’t not be used to log into any government systems. The CAC will be surrendered to the CVS Trusted Agent who issued it.

Step 12. CAC in possession, need to make an appointment with the DPW Information Assurance Security Officer to begin the process of ICAN access.

2.1.11.1.5 U.S. Residency. All Contractor employees shall be legal U.S. residents.

The Contractor shall immediately remove any employee that is not a legal U.S. resident.

The Contractor personnel shall be able to communicate clearly in the English language.

2.1.11.1.6 Qualification Standards. The Contractor shall inspect, repair, and maintain systems and components associated with facilities listed in real property records as re-quired throughout this contract utilizing properly trained, skilled, and qualified employ-ees or Sub-contractor personnel.

2.1.11.1.7 Contractor Identification. The Contractor shall ensure all personnel be iden-tified as a Contractor to distinguish themselves (e.g., badge, company logo, or uniform) from Government employees. The Contractor shall ensure all correspondence and re-ports produced are marked as Contractor products or that Contractor participation is disclosed.

2.1.11.1.8 Standards of Conduct. Contractor personnel’s conduct shall not reflect dis-credit upon the Government. The Contractor shall ensure all personnel present a pro-fessional appearance while working on the Government Installation. The Contractor’s employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance. The Contractor shall ensure all Contractor employees, providing services under this contract, conduct themselves and perform ser-vices in a professional, safe, and responsible manner. The Contractor shall remove, from the job site, any employee for reasons of misconduct or security. The Contractor shall ensure employee conduct complies with 41 USC 423, Procurement Integrity. The Contractor shall also ensure that no Contractor employees conduct political related ac-tivities or events on the Installation. The removal of such a person shall not relieve the Contractor of the requirement to provide personnel to perform adequate and timely ser-vice.

2.1.11.1.9 Contractor Hiring Restrictions. The Contractor shall not hire or sub-contract with off duty or former Government employees whose employment would result in a conflict with Joint Ethics Regulation (JER) DoD 5500.07-R.

2.1.12 Business Relations. The Contractor shall successfully integrate and coordinate all activity needed to execute the requirement of this PWS. The Contractor shall man-age the timeliness, completeness, and quality of problem identification to a degree ac-ceptable to the Government. The Contractor shall provide to the COR/ACOR corrective action plans, timely identification of issues, and effective management of Subcontrac-tors within days or at a mutually agreed upon date. The Contractor shall ensure cus-tomer satisfaction and professional and ethical behavior of all Contractor personnel.

2.1.13 Manual Operations. The Contractor shall establish a Contingency Plan for man-ual operation in the event that power or other utilities prevent the computer processing of the DMOs, OWOs, PWOs and PMOs related work documentation. The plan shall be delivered to the KO within fifteen (15) calendar days of the start of the contract (TE 1.0, Manual Operations Contingency Plan). Provision should also be made for inputting and updating data into the Government System on a delayed basis in case the network or system is down. The contingency plan shall include coordination with DPW Service Or-der Desk (SOD) and its operations.

2.1 Work Management. Applicable only for SERVICE 411, 414, and 420.

2.2.1 Coordination. The Contractor shall schedule and coordinate with the COR/ACOR to minimize disruptions to the facility mission. All correspondence shall be submitted within the established suspense dates. All extensions, releases, or other relief of suspense requirements shall be obtained from the originating office by the Contractor.

2.2.2 General Fund Enterprise Business System (GFEBS): GFEBS is the web-based asset and accounting system for the Government. The Government will use GFEBS as a production scheduling and contract monitoring system for determining the status of work, maintenance, and repair expenditures against individual facilities. GFEBS is the official system of record for all Real Property Maintenance Activity (RPMA). NOTE: the Initial GFEBS input will be accomplished through the DPW SOD. The Contractor shall execute all subsequent changes required in the system of record, GFEBS. The Contrac-tor shall prepare and submit a Plan for use of GFEBS in executing the responsibilities identified in the two sub-paragraphs below. The Plan shall be submitted as part of the proposal to assure that the Contractor has the required capabilities. The Plan shall artic-ulate the list of requirements to coordinate the work with the third-party Service Order Desk Contractor and to use GFEBS as the primary data input system and as the Army’s official repository for documenting all labor, equipment and materials utilized under the contract.

a. The Contractor shall document, manage, control all work performed under this contract upon receipt of DMO requests from GFEBS. All work performed (includ-ing subcontractor labor hours) should be documented in GFEBS. The Contractor shall record, manage, and report, in a chronological order, all work performed under this Contract in a detailed level to clearly and fully describe the repairs performed for each DMO.

b. As a…