PWS Draft (SSN)_W9124J25RITSP_7Mar25.pdf

PERFORMANCE WORK STATEMENT

Information Technology Services Support (ITSS) Office of the Deputy Chief of Staff, G9, Washington, DC

7 March 2025

PART 1

GENERAL INFORMATION

1. General: This is a non-personal services contract to provide Enterprise level Information Technology (IT) Cyber Security, and Data Management support to the Army, Office of the Deputy Chief of Staff, G9 (ODCS, G9) to meet mission requirements. Headquarters Department of the Army (HQDA), ODCS, G9, Information and Technology Directorate (ITD) requires IT service support to achieve ODCS, G9’s readiness. The government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the contractor who, in turn, is responsible to the government.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform Enterprise Level Information Technology (IT) Services, and Data Management support to the Army, Office of the Deputy Chief of Staff, G9 (ODCS, G9) as defined in this performance work statement except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.

1.2 Background: The Office of the Deputy Chief of Staff, G9 (ODCS, G9) is the principal military adviser to the ASA (IE&E) on a broad array of programs, including management of facilities and infrastructure, environmental programs, housing, installation logistics, public and private partnerships, and energy and water security and sustainability. The ODCS, G9 is the principal Army Staff (ARSTAF) adviser to the Chief of Staff of the Army (CSA) on installation and Family support matters and assists the CSA in acting as the agent of the Sec Army in carrying into effect approved plans and recommendations. The ODCS, G9 is also the principal military adviser to the ASA (M&RA) and ASA (FM&C) for Family morale, welfare, and recreation programs, Non-Appropriated Fund (NAF), and Soldier and Family readiness programs.

1.3 Objectives: The overarching objectives of the support described in this PWS are to provide enterprise level IT service support, and compliance IAW with Department of Defense Directives (DODD) to achieve the HQDA ODCS, G9 ITD operational objectives:

a. Improve IT service delivery to ODCS, G9 customers using Army enterprise IT capabilities allowing access to G-9 unclassified collaboration capabilities and information without dedicated Virtual Private Network (VPN) support.

b. Improve business operations across the IT enterprise by supporting the G-9 IT systems consolidation and data efforts.

c. Implement effective and efficient IT Lifecycle governance, processes, guidelines, and standards.

d. Improved and optimized cloud system administration and development to eliminate unnecessary cArmy cloud consumption while ensuring rapid recovery (24 hours) of cloud hosted applications.

e. Modernized and compliant web services development ensuring 508 compliance and standardizing all G-9 websites to the Army’s common web templates.

f. Facilitate collaboration and knowledge management using Microsoft 365-based automated tools across the organization.

g. Customer focused information management office.

h. Improved security of all ODCS, G-9 and ASA-IE&E applications, systems, and data through the implementation of a Zero Trust Architecture for the G-9 cloud data environment and cArmy hosted applications.

1.4 Scope: This performance work statement (PWS) describes the scope of work, objectives, tasks, and resources needed to successfully execute a myriad of ODCS, G9’s IT support related responsibilities to perform the organization’s mission. Services performed by the Contractor shall include various IT support tasks necessary for continued operational readiness of the organization. Services required include:

a. Cloud Systems Administration (SA) & Development, Security and Operations (DevSecOps) Engineering Support

a. Cloud Systems Administration and Development

b. Cloud Application Migration and Modernization support

b. Web Services Development

a. Public Facing Websites Development and Maintenance Support

b. Social Media Content Management and Support

c. User experience management (web strategic planner and internet communications management)

d. Graphics design capabilities (visualization information specialist (web and print))

c. Army 365 Development and Knowledge Management Support

a. SharePoint Development and Support for G-9 Personnel

b. Development of Army 365 Capabilities to Support G-9 Processes

d. Information Technology Management Officer Support

a. Help desk Support

b. Trusted Agent Support

c. Local Army 365 Helpdesk Support

d. Accounts and Access Management Support

e. Property Book Office (PBO) Support

a. Equipment accountability

b. Management of all systems used to account for property

c. Ensure proper issuance and turn-in of property

d. Resolve issues with lost or broken property

As requirements increase in any of the task areas, DSC, G-9 requires the flexibility to increase personnel to meet emerging requirements within allowable financial limits.

1.5 Period of Performance: The period of performance shall be for one (1) base year of 12 months with two 12-month option years.

1.6 General Information: All work performed by the contractor shall be accomplished in accordance with applicable publications, technical directives, instructions, standards, and procedures contained in pertinent manuals utilizing schematics, or drawings as provided by the Contracting Officer’s Representative (COR) and or individual Government ODCS, G9 program managers. All applicable technical manuals, forms, publications, bulletins, directives, specifications, standards, and procedures guides shall be utilized and will be provided. When a publication provided by the Government is subsequently revised, supplemented, replaced, or rescinded, the Contractor, upon notification or receipt, shall comply with the current publication.

The Contractor shall be required to correct any government discrepancies noted. Applicable publications are listed in Section 6 of the PWS.

1.6.1 Quality Control: Quality Control Quality control is the responsibility of the contractor.

The contractor is responsible for the delivery of quality services/supplies to the government (see FAR 46.202-1 Contracts for commercial products and commercial services and FAR 52.246-1, Contractor Inspection Requirements). The contractor shall develop, implement and maintain an effective quality control system that includes a written Quality Control Plan (QCP). The QCP shall implement standardized procedure/methodology for monitoring and documenting contract performance to ensure all contract requirements are met. The contractors’ QCP must contain a systematic approach to monitor operations to ensure acceptable services/products are provided to the government. The QCP, as a minimum, shall address continuous process improvement;

procedures for scheduling, conducting and documentation of inspection; discrepancy identification and correction; corrective action procedures to include procedures for addressing government discovered non-conformances; procedures for root cause analysis to identify the root cause and root cause corrective action to prevent re-occurrence of discrepancies; procedures for trend analysis; and procedures for collecting and addressing customer feedback/complaints. The contractor shall upon request provide to the government its quality control documentation. The contractor shall deliver within 30 days after contract award or with the contractor’s proposal if it is an evaluation factor, three copies of a comprehensive written QCP shall be submitted to the contracting officer (KO) and contracting officer representative (COR) within five (5) working days when changes are made thereafter.

The Contractor shall develop and maintain an effective Quality Control Program (QCP) to ensure services are performed in accordance with this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractors QCP is the means by which the Contractor assures themselves that their work complies with the requirements of the contract. After acceptance of the Quality Control Plan (QCP) the Contractor shall receive the Contracting Officers acceptance in writing of any proposed change to his (QC) system. Government will request the contractor to submit a corrective action plan and/or corrective actions needed to get back on schedule.

1.6.2 Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is a government only document primarily focused on what the government must do to assure that the contractor has performed in accordance with the requirements of the contract.

1.6.3 Federal Government Holidays: The Contractor is not required to perform services on the following Federal holidays, with the exception of Columbus Day, which is not a recognized holiday for the purposes of this contract and the Contractor shall be required to provide support.

New Year’s Day 1st day of January Martin Luther King Jr. Day 3rd Monday of January Presidents Day 3rd Monday of February Memorial Day Last Monday of May Juneteenth Day 19th day of June Independence Day 4th day of July Labor Day 1st Monday of September Columbus Day 2nd Monday of October Veterans Day 11th day of November Thanksgiving Day 4th Thursday of November Christmas Day 25th day of December

1.6.4 Hours of Operation: The contractor is responsible for conducting business, between the hours of 0800 – 1600 Eastern Standard Time (EST), Monday through Friday except federal holidays or when the government facility is closed due to local or national emergencies, administrative closings, or similar government directed facility closings. Ad hoc on-site support may be needed by the government for projects, meetings, and other special requirements. The Contractor is authorized flextime with government approval in the event of an early morning or afterhours support requirement. There will be occasions when support for various tasks requires the contractor to work outside core hours. In the event support is needed outside of the core hours, the Government COR will inform the Contractor support is needed. For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons. The contractor shall at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the government facility is not closed for the above reasons. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.5 Place of Performance: The work to be performed under this contract shall be performed at the Government worksite within the national capital region (NCR).

1.6.6 Type of Contract: The government will award a firm fix price contract with the option of a time and material addition/modification to meet emerging requirements.

1.6.7 Security Requirements: Contractor personnel (to include subcontractors) performing work under this contract shall have a SECRET security clearance at time of the proposal submission and shall maintain the level of security required for the life of the contract. The security requirements are in accordance with the attached DD Form 254, Department of Defense Contract Security Classification Specification. Contractors with Secret clearance level are subject to testing for illegal drug use. The Contractor shall follow Department of Defense (DoD) Federal Acquisition Regulation Supplement (DFARS) clause 252.223- 7004, Drug-free Work Force, and local policies regarding drug testing.

1.6.7.1 Physical Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. The Contractor shall safeguard all government property provided for Contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.6.7.2 Key Control: The contractor shall establish and implement methods of making sure all keys/key cards issued to the contractor by the government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the contractor by the government shall be duplicated. The contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the contracting officer.

1.6.7.2.1 In the event keys, other than master keys, are lost or duplicated, the contractor shall, upon direction of the contracting officer, re-key or replace the affected lock or locks; however, the government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the government and the total cost deducted from the monthly payment due the contractor.

1.6.7.2.2 The contractor shall prohibit the use of government issued keys/key cards by any persons other than the contractor’s employees. The contractor shall prohibit the opening of locked areas by contractor employees to permit entrance of persons other than contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the contracting officer.

1.6.7.3 Lock Combinations. The contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s Quality Control Plan.

1.6.8 Personal Identity Verification (PIV).

1.6.8.1 The Contractor shall comply with PIV procedures implemented by Homeland Security Presidential Directive-12 (HSPD-12), Federal Information Processing Standards Publication (FIPS PUB) Number 201-1, Office of Management and Budget (OMB) Guidance M-05-24 and

ODCS, G9.

1.6.8.2 The Contractor shall insert this clause, Federal Acquisition Regulation (FAR) 52.204-9 as required by FAR 4.1303, in all subcontracts when the subcontractor is required to have physical access to a Federally- controlled facility or access to a Federally controlled information system.

1.6.8.3 IAW HSPD-12, OMB M-05-24 and FIPS 201-1, unless a previous favorable background investigation has been completed in the last ten (10) years, all Contractor employees shall be the subject of the appropriate background investigation conducted by the Government.

1.6.8.4. No Contractor employee shall commence work until the personnel security questionnaire (PSQ) has been completed, reviewed, and submitted to the Office of Personnel Management.

1.6.8.5 When access to classified information is required or the Contractor employee shall be providing full- time, on-site support at a secure Government facility, the Contractor shall process the investigation request through the Defense Counterintelligence Security Agency (DCSA).

1.6.8.6 When contract support does not involve access to classified information and support is not provided at a secure Government facility, the Government will process the investigation request with assistance from the Government COR.

1.6.8.7 In addition to the submission of the required PSI, Contractor employees not meeting the minimum requirements of HSPD-12 and FIPS Pub 201-1 shall be the subject of a National Crime Information Center (NCIC) check by the appropriate security office prior to beginning work regardless of the sensitivity of the work being performed.

1.6.8.8 Non-US citizens shall not be used in the performance of this contract unless the provisions of Army Regulation (AR) 25-2, Information Assurance have been fully completed and approval has been granted byte Government for the non-US citizen to perform the required support.

1.6.9 Visit Notification.

1.6.9.1 If the Contractor has previously been granted a facility clearance through DCSA, the FSO shall submit visit notifications via Defense Information Security System (DISS), in the format prescribed by ODCS, G9 Security. The prescribed format will be provided to the Contractor by the Government COR.

1.6.9.2 If the Contractor is not cleared through DISCO, the Contractor shall submit a signed visit request on company letterhead stationery through the Government COR for all Contractor employees supporting the contract. The request shall include the following:

(1) Full name (last, first, middle)

(2) Date of birth (MM/DD/YYYY)

(3) Place of birth (city, state, country) Citizenship

(4) Type of last investigation

(5) Date last investigation was completed

1.6.9.3 NON-DISCLOSURE. All Contractor employees fulfilling the requirements of this contract, are required to read and sign a non-disclosure statement, prior to beginning work.

Performance of this contract may require Contractor employees to access data and information proprietary to the Government agency or of such a nature that its dissemination or used, other than in performance of this contract, would be averse to the interest of the Government or others.

1.6.9.4 SECURITY REGULATIONS. All Contractor employees shall read all applicable security regulations, to be provided by the Government. Contractor personnel shall familiarize themselves with the Government’s regulations and policies and site-specific regulations regarding access to sensitive materials, computer facility/IT network access, issue of access credentials, etc.

1.6.10 SPECIAL QUALIFICATIONS: The Contractor’s personnel shall have mandated approved IA baseline level II or III security measures certification for personnel working on secure government networks IAW DoD 8570.01-M and shall have a strong knowledge of the Microsoft Azure and AWS cArmy hosting environments. The Contractor’s personnel shall have minimum of four (4) years IT job related experience performing systems administration tasks to include: performing system utilities and scripting to automate system auditing, health checks, OS patching, system monitoring, IAVA patch management, and server certification and accreditation support experience; and using system configuration management tools to manage large server environments. The Contractor shall have experience serving as an engineer of complex technology implementations in a product-centric environment. The Contractor shall bridge the gap between legacy development and operations teams.

1.6.11 POST AWARD CONFERENCE/PERIODIC PROGRESS MEETINGS: The contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5, Post Award Orientation. The contracting officer, COR, and other government personnel, as scheduled, will meet quarterly at a minimum, with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor shall apprise the government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.6.12 CONTRACTING OFFICER REPRESENTATIVE (COR): The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including government drawings, designs, and specifications; monitor contractor's performance and notify both the contracting officer and contractor of any deficiencies;

coordinate availability of government furnished property; and provide site entry of contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.13 KEY PERSONNEL: The following personnel are considered key personnel by the government: Key personnel shall possess the minimum qualifications listed below:

1.6.13.1 Key personnel shall be able to attend in-person meetings in the NCR, when off-site participation is not possible. In some instances, meetings will occur on short notice (within one to two hours). Typically, the contractor is required to attend one meeting per week, and up to three meetings per week, onsite at government facilities in the NCR. The individual(s) required to attend are determined by the Government PM, subject area of the meeting, and varies by week. The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer.

The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available between 0700 and 1700 EST, Monday thru Friday except Federal holidays. In the event of the replacement of any key personnel, the Contractor shall notify the KO and COR in writing of such replacement and provide the resume for a replacement candidate for approval at least 14 calendar days before proposed replacement. Replacement candidates for key personnel shall be at least as qualified as the candidate originally proposed, and the government reserves the right to reject key personnel replacements that are deemed unsatisfactory.

1.6.13.2 All key personnel shall have at least 10 years work experience in information technology management. Of those 10 years, all key personnel shall have at least five (5) years of specialized work experience in applicable areas as detailed more particularly below (e.g., Knowledge Management, Data Management, etc.). Due to the nature of the work, higher education (i.e., a master's degree) is not a substitute for work experience - actual experience in the specified areas is critical to success. Key Personnel (as defined under 1.6.13.) performing work under this contract shall have a Secret clearance at the time of the proposal submission and shall maintain the level of security required for the life of the contract.

1.6.13.3 Key Personnel for the ITSS Contract are as listed in the table below:

Key Personnel

Completed Degree from an Accredited College or University

* 10 Years Work Experience

* 5 Years of Specialized Work Experience

Security Clearance During Contract Performance

Required Certifications or Special Requirements

Task Order Lead / Project Manager

Master’s Degree in program management from an accredited university or project management certification.

Senior-level experience in the program management of standard IT services and large software development projects.

Commercial Cloud Governance and Management Operating Procedures

Secret Project Management Professional

(PMP)

Certification

Cloud System

Bachelor’s Cloud Migrations;

DevSecOps/application

Data Factory, Data Lake/Warehouse

Secret AWS Certified

Admin Support

Degree in information systems modernization, and Data Services

Security – Specialty and Microsoft Certified:

Azure Security Engineer Associate, Certified Cloud Security Professional

(CCSP)

Web Service Developer

Bachelor’s Degree in information systems

Design experience using Adobe Illustrator, Photoshop and other web design-related applications.

Shall be proficient with Microsoft Cloud-native and web technologies.

Experience using Hypertext Markup Language

(HTML),

Cascading Style Sheets (CSS), and JavaScript, two (2) years of design and development experience using a Content Management System (CMS) (i.e. Drupal, Joomla, WordPress

Secret Certified Web Professional - Web Developer;

Web Technologies Certificate;

Microsoft Certified Solutions Developer

(MCSD)

Microsoft Developer/ Subject Matter Expert

Bachelor’s Degree in information systems

Have experience with concepts, practices and procedures associated with SharePoint portal support, design, and maintenance.

Possess expert skills in the suite of Microsoft 365 capabilities.

Secret Microsoft Certified:

Developer Associate/

Microsoft Power Platform Developer/ Subject Matter Expert

Bachelor’s Degree in information systems

Have experience with concepts, practices and procedures associated with Microsoft Power Apps development, support design, and maintenance.

Possess expert skills in the suite of Microsoft 365 Power App capabilities.

Secret Microsoft Certified:

Power Platform Developer Associate

1.6.14 IDENTIFICATION OF CONTRACTOR EMPLOYEES: The contractor (to include subcontractors) shall provide each employee an identification (ID) badge, which includes at a minimum, the company name, employee name and a color photo of the employee. ID badges for key personnel shall also indicate their job title. ID badges shall be worn at all times during which the employee is performing work under this contract. Each contractor (to include subcontractors) employees shall wear the ID badge in a conspicuous place on the front of exterior clothing and above the waist except when safety or health reasons prohibit. The contractor (to include subcontractors) shall be responsible for collection of ID badges upon completion of the contract or termination of employee. A listing of issued identification cards shall be furnished to the contracting officer prior to the contract performance date and updated as needed to reflect contractor and subcontractor personnel changes. All contract personnel attending meetings, answering government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are government officials. They shall also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

1.6.15 Anti-Terrorism and Operations Security Requirements (AT-OPSEC):

1.6.15.1 All Contractor employees, to include subcontractor employees, requiring access to Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable and annually after. The Contractor shall submit certificates of completion for each affected Contractor employee and subcontractor employee within 15 calendar days after completion of training by all employees and subcontractor personnel. AT level I awareness training is available at the following website:

http://jko.jten.mil/courses/atl1/launch.html

1.6.15.2 Contractor Employees Who Require Access to Government Information Systems. All Contractor employees with access to a Government info system shall be registered in the Army Training Certification Tracking System (ATCTS) at commencement of services, and shall successfully complete the DOD Information Assurance Awareness prior to access to the IS and then annually thereafter: https://ia.signal.army.mil/

1.6.15.3 Operational Security (OPSEC) Training. Per AR 530-1, OPSEC, new Contractor employees shall complete Level I OPSEC training within 30 calendar days of their reporting for duty. All Contractor employees shall complete annual OPSEC awareness training and adhere to organization’s security program. http://cdsetrain.dtic.mil/opsec/

1.6.15.4 For Information Assurance (IA)/Information Technology Training. All Contractor employees and associated subcontractor employees shall complete the DoD IA awareness training before issuance of network access and annually thereafter. All Contractor employees working IA/IT functions shall comply with DoD and Army training requirements in DoD 8570.01, DoD 8570.01-M and AR 25-2 within six months of employment.

https://ia.signal.army.mil/

1.6.15.5 For information assurance (IA)/information technology (IT) certification: Per DoD 8570.01-M, DFARS 252.239.7001 and AR 25-2, the contractor employees supporting IA/IT functions shall be appropriately certified upon contract award. The baseline certification as stipulated in DoD 8570.01-M shall be completed upon contract award.

http://jko.jten.mil/courses/atl1/launch.html https://ia.signal.army.mil/ http://cdsetrain.dtic.mil/opsec/ https://ia.signal.army.mil/

1.6.15.6 Require Handling or Access to Classified Information. Contractor shall comply with FAR 52.204-2, Security Requirements. This clause involves access to information classified “Confidential,” “Secret,” or “Top Secret” and requires Contractors to comply with the Security Agreement (DD Form 441), including the National Industrial Security Program Operating Manual (DoD 5220.22-M); and any revisions to DOD 5220.22-M, notice of which has been furnished to the Contractor.

1.6.15.7 iWATCH Training: This standard language is for contractor employees with an area of performance within an Army controlled installation, facility, or area. The contractor and all associated sub-contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within 15 calendar days of new employees commencing performance with the results reported to the COR NLT 45 calendar days after contract award.

1.6.15.8 For Contractors requiring Common Access Card (CAC): Before CAC issuance, the contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation in accordance with Army Directive 2014-05. The contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely; (2) Remote access, via logon, to a DoD network using DoD- approved remote access procedures; or (3) Physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management.

1.6.15.9 Threat Awareness Reporting Program: For all contractors with security clearances. Per AR 381-12 Threat Awareness and Reporting Program (TARP), contractor employees shall receive annual TARP training by a CI agent or other trainer https://www.lms.army.mil

1.6.15.10 Sexual Harassment, Assault, Response, Prevention (SHARP) training: For all government contractors. Per AR 600-20, contractor employees shall receive annual SHARP training by designated government personnel.

1.6.16. Supervision of Contractor Employees: The government will not exercise any supervision or control over contractor or subcontractor employees while performing work under the contract. Such employees shall be accountable solely to the contractor, not the government.

The contractor, in turn, shall be accountable to the government for contractor or subcontractor employees.

1.6.17 Contractor Travel: The contractor may be required to travel within the National Capital Region (NCR) during the performance of this contract to attend meetings, conferences, and training. The contractor may be required to travel to off-site training locations and to ship training aids and equipment to these locations in support of this PWS. The contractor will be authorized travel expenses consistent with the substantive provisions of the Joint Travel Regulation (JTR) and the limitation of funds specified in this contract. All travel requires government approval/authorization and notification to the COR.

1.6.18 Data Rights: The government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be government owned and are the property of the government with all rights and privileges of ownership/copyright belonging exclusively to the government.

These documents and materials may not be used or sold by the contractor without written permission from the contracting officer. All materials supplied to the government shall be the sole property of the government and may not be used for any other purpose. This right does not abrogate any other government rights.

1.6.20 Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to, or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.), or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO, and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI

a. Definitions.

(1) The term “Contractor” herein used means: (a) the organization (hereinafter referred to as "it" or "its") entering into this agreement with the Government; (b) all business organizations with which it may merge, join or affiliate now or in the future and in any manner whatsoever, or which hold or may obtain, by purchase or otherwise, direct or indirect control of it; (c) its parent organization if any and any of its present or future subsidiaries, associates, affiliates, or holding companies, and; (d) any organization or enterprise over which it has direct or indirect control now or in the future.

(2) The term "proprietary information" for purposes of this clause means any information considered so valuable by its owners that it is held secret by them and their licensees. Information furnished voluntarily by the owner without limitations on its use, or which is available without restrictions from other sources, is not considered proprietary.

b. Organizational Conflicts of Interest Examples. The following examples illustrate situations in which organizational conflicts of interest may arise. These examples are not all inclusive.

(1) Biased Ground Rules. This type of conflict may arise in situations where a company sets the ground rules for a future competition. For example, when a Contractor develops requirements then competes to provide products or services to satisfy those requirements, thus obtaining a competitive advantage.

(2) Impaired Objectivity. This type of conflict may exist where a Contractor’s obligations under a contract require objectivity, but another role of the Contractor casts doubt on its ability to be truly objective. An example of this type of conflict is where a Contractor’s work under one contract entails evaluating itself, its affiliates, or its competitors under a separate contract.

(3) Unequal Access to Information. This type of conflict may arise when a Contractor has access to nonpublic or proprietary information as part of its performance under a contract that gives it an unfair advantage in a competition for a later contract.

c. General Constraints. The provisions of FAR Subpart 9.5, Organizational and Consultant Conflicts of Interest, concerning organizational conflicts of interest govern this contract. Potential conflicts may exist in accordance with FAR 9.505-1, Providing Systems Engineering and Technical Direction, through 9.505-4, Obtaining Access to Proprietary Information. In this regard, the Contractor is responsible for identifying any actual or potential organizational conflicts of interest to the Contracting Officer that arise as the result of performance under this contract. To avoid or mitigate a potential conflict related to performance under this contract, the Contracting Officer will impose appropriate constraints such as the constraints discussed below. Since it is impossible to foresee all of the circumstances that might give rise to organizational conflicts of interest, the constraints discussed below are not all inclusive and the Contracting Officer may impose constraints other than, or in addition to, the constraints listed below.

(1) The Contractor agrees that if it provides, under a contract or task order or delivery order, systems engineering and technical guidance for systems and programs, but does not have overall contractual responsibility, it will not be allowed to be awarded a contract or task or delivery order to supply the system or any of its major components or be a Subcontractor or consultant to a supplier of the system or any of its major components.

(2) The Contractor agrees that if it prepares complete specifications for non-developmental items or assists in the preparation of work statements for a system or services under a contract or task order or delivery order, it shall not be allowed to furnish these items, either as a prime Contractor, a Subcontractor or as a consultant.

(3) The Contractor agrees that it shall neither evaluate nor advise the Government with regard to its own products or activities. The Contractor shall objectively evaluate or advise the Government concerning products or activities of any prospective competitors.

(4) The Contractor agrees that if it gains access to proprietary information of other companies, it shall exercise diligent effort to protect such proprietary information from unauthorized use or disclosure. In addition, the Contractor agrees to protect the proprietary information of other organizations disclosed to the Contractor during performance of this contract with the same caution that a reasonably prudent Contractor would use to safeguard highly valuable property. The Contractor also agrees that if it gains access to the proprietary information of other companies it shall enter into written agreements with the other companies to protect their information from unauthorized use or disclosure for as long as it remains proprietary and to refrain from using the information for any purpose other than that for which it was furnished. The Contractor shall provide copies of such agreements to the Contracting Officer.

(5) If the Contractor, in the performance of this contract, obtains access to plans, policies, reports, studies, financial plans, data or other information of any nature which has not been released or otherwise made available to the public, the Contractor agrees that without prior written approval of the Contracting Officer, it shall not: (a) use such information for any private purpose unless the information has been released or otherwise made available to the public, or (b) release such information unless release is otherwise authorized under the contract or such information has previously been released or otherwise made available to the public by the Government.

e. Non-Disclosure Agreements. The Contractor shall obtain from each employee who has access to proprietary information under this contract, a written agreement which shall in substance provide that such employee shall not, during his/her employment by the Contractor or thereafter, disclose to others or use for their benefit, proprietary information received in connection with the work under this contract.

The Contractor shall educate its employees regarding the restrictions so that they shall not use or disclose proprietary information or data generated or acquired in the performance of this contract except as provided herein.

f. Training. The Contractor shall effectively educate its employees, through formal training, company policy, information directives and procedures, in an awareness of the legal issues so that each employee shall know and understand the absolute necessity of safeguarding information from anyone other than the Contractor's employees who have a need to know, and the U.S. Government.

g. Subcontracts. The Contractor agrees that it shall include the provisions in paragraphs d., e., and f.

above and this paragraph in consulting agreements, teaming agreements, and subcontracts of all tiers which involve access to information, or the performance of services described in paragraph d. above. The use of this clause in such agreements shall be read by substituting the word "consultant" or "Subcontractor" for the word "Contractor" whenever the latter appears.

h. Additional Constraints. If this contract provides for the issuance of task or delivery orders, such orders may impose additional requirements and restrictions relating to this clause to include the requirement for the Contractor and its Subcontractors and employees to furnish the Government with written non-disclosure agreements or statements of no conflict of interest. With regard to any proposal submitted by the Contractor in response to a Request for Task or Delivery Order Proposal, by submitting its proposal the Contractor represents that it has disclosed to the Contracting Officer, prior to the issuance of the task or delivery order, all facts relevant to the existence or potential existence of organizational conflict of interest.

i. Conflicts Involving Future Procurements. The award of this contract, task or delivery orders issued under this contract, Government taskings, or acquiescence in the Contractor’s performance of services hereunder shall not constitute or be interpreted as a determination that the Contractor is eligible to participate in future procurements, developmental efforts, implementation efforts, or related activities.

Only the Contracting Officers for such efforts, applying the rules, principles, and procedures have the authority to determine whether a conflict exists in connection with such procurements.

j. Representations and Disclosures.

(1) The Contractor represents that it has disclosed to the Contracting Officer, prior to award of this contract, all facts relevant to the existence or potential existence of organizational conflict of interest.

(2) The Contractor represents that if it discovers an organizational conflict of interest or potential conflict of interest after award of this contract, a prompt and full disclosure shall be made in writing to the Contracting Officer. This disclosure shall include a description of the action the Contractor has taken or proposes to take in order to avoid or mitigate such conflict.

k. Remedies and Waiver.

(1) For breach of any of the above restrictions or for non-disclosure or misrepresentation of any relevant facts required to be disclosed concerning this contract, the Government may terminate this contract for default, disqualify the Contractor for subsequent related contractual efforts, and pursue such other remedies as may be permitted by law or this contract. If, however, in compliance with this clause, the Contractor discovers and promptly reports an organizational conflict of interest (or the potential thereof) subsequent to contract award, the Contracting Officer may terminate this Contract or any task or delivery order issued under this Contract for convenience if such termination is deemed to be in the best interest of the Government.

(2) The parties recognize that this clause has potential effects which will survive the performance of this contract and that it is impossible to foresee each circumstance to which it might be applied in the future.

Accordingly, the Contractor may at any time seek a waiver from the cognizant Contracting Officer by submitting a full written description of the requested waiver and the reasons.

1.6.21 COMBAT TRAFFICKING IN PERSON.

IAW FAR 52-222-50. Contractor Requirements.

The Contractor shall –

(1) Notify its employees of

(i) The U.S. Government's zero tolerance policy.

(ii) Actions that will be taken against employees for violations of this policy.

(2) Take appropriate action.

Part II, Trafficking in Persons (TIP)

1. The Contractor has a procedure for notifying employees of TIP and proof of such notification on file via:

i. Training records or

ii. Employee signature

2. Has documented actions on file citing appropriate action to TIP violations.

3. Record of documented violations to date (if any).

4. The Contractor has a procedure for notifying the Contracting Officer if information is received or actions related to TIP are observed.

1.6.22. IAW FAR 39.2, The contractor shall be compliant with Section 508, an amendment to the United States Workforce Rehabilitation Act of 1973. The Contractor shall ensure all ASA- IEE and G-9 applications and websites are accessible to people with disabilities and that current and future requirements to maintain compliance with Section 508 are met.

1.6.23 PHASE IN / PHASE OUT PERIOD To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the contractor shall have personnel on board, during the 30 day phase in and 30 day phase out periods. During the phase in period, the contractor shall become familiar with performance requirements in order to commence full performance of services on the contract start date.

1.6.23.1. Planning: The Transition Plan shall identify, at a minimum, how the transition will minimize the impact on current mission / activities while ensuring the completeness of the transition; who / what is impacted by the transition; the activities that need to be accomplished in order to successfully effect the transition, the impact on the organization; the roles and responsibilities of all who participate in the transition plan; the detailed schedule (no longer than 3 weeks for transition) to be followed in order to successfully effect the transition and how any issues or discrepancies will be resolved.

1.6.23.2. Transitioning Strategy: The overall strategy shall be built around maintaining the mission with minimal impact to not only the timeliness of the process but also to ensure that critical data and knowledge transfer occurs. It shall also serve as the framework for the contract execution. At a minimum the following areas shall be addressed.

a. Key positions

b. Knowledge transfer

c. Impacts

d. Risk

e. Schedule

1.6.23.3. Phase-In: A 30 day smooth and orderly transition between the contractor and the predecessor contractor is necessary to assure minimum disruption to vital contractor services and Government activities.

1.6.23.4. The contractor shall not disrupt official Government business or in any way interfere with the assigned duties of the predecessor contractor employees. The contractor may notify the predecessor contractors employees that the contractor will be assuming services upon the contract start date. The contractor shall not interview, recruit, schedule interviews or conduct extensive discussions with the predecessor contractor employees while they are on duty.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACT ADMINISTRATOR. The official government representative delegated authority by the contracting officer to administer a contract. This individual is normally a member of the appropriate contracting/procurement career field and advises on all technical contractual matters.

2.1.2. CONTRACTOR. A Contractor is a supplier or vendor who is under contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime

2.1.3. CONTRACTING OFFICER. A KO is a person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

2.1.4. CONTRACTING OFFICER'S REPRESENTATIVE (COR). A COR is an employee of the US Government appointed by the KO to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations.