PWS (DRAFT) PNSY WORKSHOPS.docx

PERFORMANCE WORK STATEMENT (PWS)

Structured Process Improvement Workshop Facilitation Services Portsmouth Naval Shipyard

1.0 SCOPE

This Performance Work Statement (PWS) defines the requirement for a contractor to provide all personnel, materials, and services necessary to deliver structured, facilitated problem-solving workshops. The objective of these workshops is to equip Government teams with the skills and a repeatable methodology to analyze complex processes, identify root causes of inefficiencies, and develop, test, and implement sustainable improvements. The contractor shall facilitate approximately 24 two-day workshop sessions over a 12-month base period of performance, provide associated workshop materials and reports, and provision software licenses to enable sustained Government capability.

2.0 APPLICABLE DOCUMENTS

· There are no documents applicable to this PWS that are not available directly from the public domain.

3.0 DEFINITIONS & ACRONYMS

· AQL: Acceptable Quality Level

· CDRL: Contract Data Requirements List

· COR: Contracting Officer’s Representative

· Process Deviation: Any step, handoff, or event in a process that does not perform as expected, causes delays, requires rework, or creates frustration for personnel.

· PWS: Performance Work Statement

· PRS: Performance Requirements Summary

· PNSY: Portsmouth Naval Shipyard

· SMART: Specific, Measurable, Achievable, Relevant, Time-bound

4.0 GENERAL REQUIREMENTS

4.1 Non-Personal Services: The Government shall neither supervise contractor employees nor control the method by which the contractor performs the required tasks. The contractor shall manage its employees and guard against any actions that are of the nature of personal services.

4.2 Contractor Roles & Responsibilities: The contractor is responsible for providing experienced facilitators and all materials required to execute the tasks outlined in this PWS. The contractor shall manage the scheduling, preparation, execution, and follow-up for each workshop session in coordination with the COR.

4.3 Government Roles & Responsibilities: The Government, through the COR, is responsible for identifying the processes to be analyzed, designating Government participants for each workshop, and providing access to facilities for on-site performance. The Government will not provide any equipment, materials, or supplies.

4.4 Place of Performance: All services shall be performed on-site at Portsmouth Naval Shipyard (PNSY), Kittery, Maine.

4.5 Period of Performance: The period of performance shall be one 12-month base year from the date of award, with the potential to exercise the option specified in FAR 52.217-8, Option to Extend Services, for up to an additional six (6) months.

5.0 PERFORMANCE REQUIREMENTS

The contractor shall perform the following tasks, which are summarized in the Performance Requirements Summary (PRS) at Appendix A.

5.1 Task 1: Workshop Scheduling and Mobilization

The contractor shall establish and manage a responsive scheduling process to conduct workshops as requested by the Government.

· 5.1.1: Upon receipt of a workshop request from the COR, the contractor shall schedule and conduct an initial preparatory meeting with Government stakeholders within three (3) business days.

· 5.1.2: The contractor shall facilitate up to two additional virtual preparatory meetings to define the workshop scope, select team members, and coordinate logistics.

· 5.1.3: The contractor shall be prepared to execute the on-site, two-day workshop within ten (10) business days following the final preparatory meeting.

5.2 Task 2: Structured Process Improvement Workshop Facilitation The contractor shall facilitate a two-day, on-site, structured workshop for Government teams to analyze and improve a designated process.

· 5.2.1 Day 1 - Process Analysis & Problem Identification: The contractor shall guide the team to define scope, map the current state process, identify Process Deviations, and facilitate a leadership review.

· 5.2.2 Day 2 - Solution Development & Action Planning: The contractor shall guide the team to prioritize deviations, conduct root-cause analysis, develop testable hypotheses, and create a final action plan, presented in a final leadership review.

5.3 Task 3: Deliverables and Knowledge Transfer

The contractor shall provide materials to support the workshops and enable long-term Government capability.

· 5.3.1 Workshop Materials (CDRL A001): The contractor shall provide all printed materials for each workshop, delivered in a printable, electronic format to the COR no later than two (2) business days prior to the start of each workshop.

· 5.3.2 Post-Workshop Action Report (CDRL A002): The contractor shall deliver a summary report within five (5) business days after each workshop containing the final process map, a summary of identified Process Deviations, root-cause analysis results, and a SMART action plan.

· 5.3.3 Knowledge Transfer: The contractor shall facilitate the participation of designated Government personnel in a "train-the-trainer" capacity. The contractor's facilitation approach must be sufficiently transparent and documented to allow Government observers to learn the methodology.

5.4 Task 4: Software Tool Provisioning (CDRL A003)

The contractor shall provide user licenses for a commercially available, cloud-based Collaborative Process Mapping and Improvement Tool for use by designated Government personnel.

· 5.4.1 Tool Requirements: The tool must, at a minimum, provide the capability to:

· Visually create and modify process maps with multiple users in real-time.

· Assign tasks and action items to specific individuals.

· Link documents, standards, and hyperlinks to process steps.

· Track the status of action items and improvement experiments.

· 5.4.2 Licensing: The contractor shall provide a minimum of [INSERT NUMBER, e.g., 20] user licenses for the duration of the contract period of performance, including any exercised option periods. Upon contract completion, these licenses shall remain active for a transition period of no less than 12 months for Government use.

6.0 SPECIAL REQUIREMENTS

6.1 Data Rights: The Government has unlimited rights to all deliverables, documents, and materials first produced and delivered in the performance of this contract. These materials become the property of the Government with all rights and privileges of ownership. This right does not abrogate any other Government rights. This clause does not apply to the contractor's pre-existing, commercially available, or proprietary software, tools, or methodologies used to create the deliverables.

6.2 Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer. In the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may effect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

Deliverables Table (CDRL-Style)

APPENDIX A: PERFORMANCE REQUIREMENTS SUMMARY (PRS)