PWS DRAFT_PANMCC21P0000027112.pdf

Last Update: 5 March 2021 (LM)

Performance Work Statement (PWS)

For

Maintenance Support

HHBN, U.S. Army Central Shaw AFB, SC

PERFORMANCE WORK STATEMENT (PWS)

Maintenance Support

Part I General Information

1. GENERAL: This is a non-personal services contract to provide Maintenance Support. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government. The Contractor, in turn, shall be accountable to the Government for Contractor or subcontractor personnel.

1.1. Description of Services/Introduction: The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform Maintenance Support as defined in this Performance Work Statement (PWS), except for those items specified as government furnished property and services. The Contractor shall perform in accordance with (IAW) the terms and conditions of the contract and consistently with the established standards in this PWS and contract.

1.2. Background: Headquarters and Headquarters Battalion (HHBN), U.S. Army Central (USARCENT) headquarters is located at Shaw Air Force Base, SC. The government has a requirement for a contractor to maintain its fleet of tactical vehicles and equipment IOT be prepared to support Contingency Command Post (CCP) deployment, training, and exercises.

1.3. Objectives: The basic service objectives include the following:

1.3.1. All vehicles and equipment must be maintained, repaired, and serviced in strict accordance with their appropriate 10/20 level Technical Manual (TM).

1.3.2. Contractors work methods and procedures shall achieve at least the required government standard of 90% Fully Mission Capable (FMC) to ensure tactical vehicles and equipment are functional, safe, and prepared to support CCP deployment, training, and exercises.

1.4. Scope: Contractor shall provide vehicle and equipment maintenance services to include labor and supervision required to maintain USARCENT’s tactical vehicles and equipment. Services include scheduled, and unscheduled maintenance, inspections, road test, parts ordering and building service schedules.

1.5 Period of Performance: The period of performance shall begin on 14 January 2022. The period of performance shall be for a base of 12 months and four 12-month option years. The period of performance reads as follows:

Base Year: 12 Months Period Option Years: 4 one-year Option Periods

1.6. General Information

1.6.1. Quality Control. Quality Control is the responsibility of the Contractor. The Contractor is responsible for the delivery of quality services/supplies to the Government (see FAR 52.246-1 Contractor Inspection Requirements).

1.6.2. The Contractor shall develop, implement, and maintain an effective Quality Control System which includes a written Quality Control Plan (QCP). The QCP shall implement standardized procedures and methodologies for monitoring and documenting contract performance to ensure all contract requirements are met. The Contractors’ QCP shall contain a systematic approach to monitor operations to ensure acceptable services, supplies and products described in the contract are performed at or above the standards defined in the PWS and Performance Requirements Summary (PRS).

1.6.3. The Contractor shall submit their Quality Control no later than 30 days after the contract has been awarded. After acceptance of the QCP, the Contractor shall receive the Contracting Officer’s (KO) acceptance in writing or any proposed changes to the QC procedures. The Contractor shall submit QCP changes within five (5) days to the KO and Contracting Officer’s Representative (COR) for review and acceptance prior to implementation. The QCP shall address as a minimum:

1.6.4. Contractor’s organizational and management structure, titles, responsibilities and qualifications, work, and quality control verification. A comprehensive program to plan and deliver quality services and/or supplies described in the contract, prioritize services, and concentrate on the most essential services as identified in the Performance Requirements Summary (PRS).

1.6.5. The QCP shall contain methods of communications (direct and indirect) with the Government regarding performance of the contract. Communication shall include regular and formal meetings with the Government for review and analyses of key process indicators, trend analysis of process deficiencies, and problem resolution.

1.6.6. Describe a method, acceptable to the Government, of identifying deficiencies in the quality of service performed under the contract before the level of performance becomes unacceptable.

Describe a method for preventing and addressing processes for corrective actions without dependence upon Government direction.

1.6.7. An established inspection system covering all services required by the contract. The plan shall specify areas to be inspected on both a scheduled or unscheduled basis and the title of the individual who will do the inspection. Maintain a system to inspect their subcontractor services and products to ensure compliance with contract requirements, and applicable laws and regulations. Specify tasks or areas to be inspected on a scheduled or unscheduled basis, and how inspections are to be conducted. The contractor shall provide a current list of all titled positions and the names of the incumbents who will perform the inspections and the percentage of the work that will be inspected regularly.

1.6.8. Inspection Files. The contractor shall keep records on-site of all inspections conducted by the Contractor and the necessary corrective action taken. Documentation of all contractor quality control inspections and corrective actions shall be maintained by the contractor throughout the term of this contract.

1.6.9. The QCP shall have a customer comment processing system for correction of COR validated comments received verbally or through the Interactive Customer Evaluation (ICE) program. The system should be designed to provide feedback to the Government based on customer contact, investigation of derogatory comments, rebuttal to derogatory comments, or corrective action(s). The government collected and graded customer satisfaction comment cards will be part of the Government’s performance evaluation process.

1.6.10. The QCP shall include a disaster contingency plan. The plan shall establish procedures, identify personnel, document essential PWS disaster services, and identify the means of maintaining essential PWS services during disasters. Disaster means natural disasters (e.g., earthquake, major storm, flash flood, or hurricane), utility outage, terrorist attack, or other special circumstances identified by the Government.

1.6.11. Contractor shall submit a draft Contingency Plan that supports the Installation’s and Directorate’s Continuation of Operations (COOP) within 30 days after contract start date to the COR. Contractor’s plan shall address in detail procedures, personnel, and the means to accomplish mission requirements without delay in the event of sudden or unusual events that could impact contractor's performance and contract requirements such as, but not limited to, mobilization, terrorism, natural disaster utility outages, or labor disputes. The government will not supplement the contractor’s work force.

1.7. Non-Conformance Report (NCR). When the Contractor's performance is unsatisfactory, an NCR will be issued. The Contractor shall reply in writing within the period specified in NCR, giving the reasons for the unsatisfactory performance, corrective action taken, and procedures to preclude recurrence.

1.8. Quality Assurance. The COR will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the COR must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s). When an observation indicates defective performance, the COR will require the Contractor or designated on-site representative to initial the observation to acknowledge the defective performance. The acknowledgement of the observation does not necessarily constitute Contractor concurrence with the observation, only that the Contractor has been made aware of the defective performance.

1.9. Maintenance Report: The Contractor shall provide a weekly maintenance report every Thursday to the COR, BMO, and Motor Sergeant. This will be a detailed report summarizing what the contractor accomplished during the week and contain at a minimum the following details: date, equipment model, bumper number, serial number, work performed, technician’s name, and current status of the equipment.

1.10. Recognized Federal Holidays: The Contractor shall not be required to perform services on recognized federal holidays. The recognized federal holidays include:

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day Washington’s Day Veteran’s Day Memorial Day Thanksgiving Day Juneteenth Christmas Day Independence Day

Dobson, Leslie D CIV USA ACC Add Junetenth as a holiday

Outlaw, Michael D 2LT USARCENT added

1.11. When a holiday occurs on a Saturday, Federal employees are normally granted the previous Friday as the holiday observance. When a holiday occurs on a Sunday, Federal employees are normally granted the following Monday as the holiday. The Contractor shall work on the days the Government is scheduled to work.

1.11.1 When an unforeseen installation closure occurs on a regularly scheduled day of work, the Contractor will have the following options:

1.11.1.1. Reschedule the work so it is performed the following day unless the following day falls on a weekend.

1.11.1.2. Reschedule the work on any day that is mutually satisfactory.

1.11.2. Hours of Operation: The Contractor shall be responsible for providing services, between the hours of 9:00 AM – 5:00 PM Eastern Standard Time (EST) Monday through Friday, except federal holidays or when the government facility is closed due to local or national emergencies, administrative closings or similar government directed facility closings. The Contractor shall at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential to successful performance under this contract. No overtime (OT) or compensatory time (CT) is authorized. Contractor personnel shall not exceed a 40 hour work week; flexible work schedule may be considered.

1.11.3. Place of Performance: Contractor shall have routine access to Government-controlled facilities. The work to be performed under this contract shall be accomplished at Building 1958 Shaw Air Force Base.

1.12. Security Requirements: The Contractor shall secure information, information technology (IT) systems and government furnished property in compliance with applicable Department of the Army policies and regulations.

1.12.1.1. Originate the request through your Contractor Company Facility Security Officer (FSO) based on bona fide contractual occupational requirement.

1.12.1.2. Contractor personnel shall have a favorable National Agency Check (NACI) with inquiry in accordance with Security definition for personnel who occupy “ADP (Automated Data Processing) Sensitive” positions, as per AR 380-67, paragraph 3-601, “The Personnel Security Program” no later than five days after contractors are hired.

1.12.2. Common Access Card Issuance:

1.12.2.1. All Contractor personnel performing work under this contract shall obtain a Department of Defense (DoD) Common Access Card (CAC). The CAC shall be worn at all times, when performing work under this contract, to include attending government meetings and conferences.

Unless otherwise specified in the contract, Contractor personnel shall wear the CAC in a conspicuous place on the front of exterior clothing and above the waist, except when safety or health reasons prohibit such placement or when being used for computer access. Reference CAC Issuance and Revocations: DoDI 5200.46, September 9, 2014.

1.12.2.2. Contractor personnel shall be required to obtain a CAC at least ten (10) work days prior to start of base contract period or prior to performance under this contract, whichever comes first.

1.12.2.3. The Contractor shall develop, maintain, and provide to the COR an updated roster which shall include names and positions of all Contractor personnel as well as indicating which employees were issued CAC or other forms of government identification cards. The Contractor shall submit their initial roster to the COR within ten (10) calendar days after commencement of base period of performance and within 5 calendar days of any changes.

1.12.2.4. The Contractor shall immediately report any lost or stolen CAC or government issued identification cards to the COR and Military and/or DoD police agencies. The Contractor shall immediately collect the CAC and other government issued forms of identification upon termination of employee, or at the end of the contract performance period. The CAC and other government issued forms of identification shall be returned to the COR within one (1) hour of employee termination, or at the end of contract performance period, whichever comes first. Final payment may be delayed if Contractor fails to comply with these requirements.

1.12.3. National Industrial Security Program (NISP).

1.12.3.1. The Contractor shall implement and maintain a security program for control of personnel, property, and information, including, unclassified and classified materials, documents, and records. Contractor shall comply with Federal Acquisition Regulation (FAR) 52.204-2, Security Requirements. This clause involves access to information classified “Confidential,” “Secret,” or “Top Secret” and requires Contractors to comply with—(1) The Security Agreement (DD Form 441), including the National Industrial Security Program Operating Manual (DoD 5220.22-M) and, (2) Any revisions to DoD 5220.22-M, notice of which has been furnished to the Contractor. In addition, the Contractor’s security program shall include provisions for, but not limited to:

1.12.3.1.1. Initial and Annual Operations Security (OPSEC) awareness training IAW AR 530-1.

Operations Security, new contract employees shall complete Level I OPSEC training within 30 calendar days of their reporting for duty and annually thereafter.

1.12.3.1.2. Receiving, storing, disseminating, transmitting, transporting, and protecting items classified as CONFIDENTIAL or SECRET by the Government, including the use of courier cards.

1.12.3.1.3. In-processing and out-processing Contractor personnel for security matters.

1.12.3.1.4. Obtaining Contractor personnel security clearances.

1.12.3.1.5. Documenting and reporting actual and potential security problems.

1.12.3.1.6. Initiating proper procedures to correct documented problems and implementing corrective procedures in the Contractor's security program.

1.12.3.1.7. Filing Classified Documents. All Government-furnished classified and unclassified files in existence at the contract performance start date and those generated under this contract shall be maintained in accordance with AR 25-400-2 or other applicable regulations. Files shall be transferred to the KO or designated representative upon completion of the contract period or last day of contract performance, whichever comes first. Such files are the property of the U.S.

Government. The Contractor shall provide security of classified documents in accordance with AR 380-5 and DoD 5200.1-R, NISP Operating Manual.

1.12.3.2 Physical Security Plan. This portion of the Contractor’s security program shall address physical security aspects associated with contract performance and describe how the Contractor shall prevent unauthorized access, vandalism, pilferage, larceny, sabotage, and arson directed toward Contractor-controlled facilities and Government Furnished Property (GFP). The following regulations shall apply when developing the physical security plan: ARs 190-11, 190-13, and 190-51; DoD 4500.9-R; Department of Defense Instruction (DODI) 5100.76; DODI 5220.22. The Contractor shall develop and implement a physical security plan in accordance with AR 190-13 The Army Physical Security Program.

1.12.3.3. Key Control. The Contractor shall include in the physical security section of the Contractor’s security program a key control plan IAW applicable regulations, policies and directives ensuring keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. The key control plan shall include requirements of AR 380-5, if classified materials are being stored. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the COR.

1.12.3.3.1. In the event keys are lost or duplicated, the Contractor shall, upon direction of the KO, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

1.12.3.3.2. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than authorized Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the KO.

1.12.3.4. Lock Combinations. The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s security program plan.

1.12.4.2. Information assurance (IA)/information technology (IT) training: The Contractor employees working IA/IT functions shall comply with DoD and Army training requirements in DoDD 8570.01, DoDD 8570.01-M and AR 25-2 within 15 days of employment.

1.12.5. Access and General Protection/Security Policy and Procedures: All Contractor personnel performing work under this contract shall comply with applicable installation, facility and area commander installation/facility access, local security policies and security procedures provided by the Security Manager Government representative. Contractor personnel shall provide all information required for background checks to meet installation access requirements to be accomplished by the installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor personnel shall comply with all personal identity verification requirements as directed by DoD, HQ Department of Army (DA) or local policies. Sponsoring organizations, activities, and persons will be responsible for monitoring Contractor access by submitting a completed and approved Directorate of Emergency Services (DES) Form 118 to the Installation All American Visitors Control Center (VCC) detailing the contracted services to be performed, location of services, and duration of the contract. Contractors requesting access for less than one year may receive an Army’s Automated Installation Entry (AIE) visitor card on a case by case basis, or a temporary vehicle pass for 90 days. Contractor cards will be issued for periods of one to three years depending on the terms of their contract. AIE card expirations may be updated to reflect a new contract period by resubmitting an approved DES Form 118 to the All American VCC. Renewed short term passes must be re-processed at the All American VCC. In addition to the changes otherwise authorized by this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in Contractor and subcontractor security matters or processes.

1.13. Anti-Terrorism (AT) Level I Training: Contractor personnel performing work under this contract that require access to Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after commencing performance under this contract. The Contractor shall submit employee certificates of completion within 30 calendar days after completion of the training. AT Level I awareness training is available at the following website: https://jkodirect.jten.mil/Atlas2/page/login/Login.jsf

1.13.1.1. iWATCH Training: The Contractor shall brief all personnel performing work under this contract on the local iWATCH program (training standards provided by the requiring activity Anti-Terrorism Office (ATO). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award with the results reported to the COR NLT 45 calendar days after contract award. New employees shall complete the training within 10 calendar days of commencing performance of work under this contract, with the results reported to the COR NLT 15 calendar days of employee commencing performance of work under this contract.

1.13.1.2. iWatch is simply common awareness. Contract employees can be good sources of information. iWatch training would include organization instructions on “things to look for” and a phone number to call in case the contract employees have information regarding possible terrorist or criminal activities. Providing Contractors with awareness materials such as the iWatch brochure or wallet card is a cost effective alternative to training. The card describes suspicious activity and can be modified to include the COR in reporting procedures. Samples of the iWatch brochure and posters are available on the Antiterrorism Enterprise Portal (ATEP) at https://army.deps.mil/army/sites/PMG/prog/ATEP/iWATCH%20Army/Forms/AllItems.aspx and https://www.army.mil/e2/c/downloads/287489.pdf https://jkodirect.jten.mil/Atlas2/page/login/Login.jsf https://army.deps.mil/army/sites/PMG/prog/ATEP/iWATCH%20Army/Forms/AllItems.aspx https://www.army.mil/e2/c/downloads/287489.pdf

1.13.2. Contractor Employees Requiring Access to Government Information Systems: Contractor shall have access to Government-controlled information systems during performance of work under this contract. All Contractor employees and associated subcontractors who require access to a government information system shall be registered in the ATCTS (Army Training Certification Tracking System) at commencement of support services, and must successfully complete the DoD Information Assurance Awareness prior to access to the information systems.

Training shall be required annually after the initial training. Completion certificates shall be submitted to the COR within fifteen (15) calendar days from date of commencing performance under this contract.

1.14. Safety: The Contractor shall perform work in a safe manner as required by OSHA Safety and Health Requirements. Provide a verbal notification to the KO as soon as possible of each occurrence of damage to Government property or an accident resulting in death, injury, occupational disease, or adverse environmental impact. Provide a completed copy of required Accident Investigation Reports to the KO within five calendar days of each occurrence.

1.14.1. Environment and OSHA: The Contractor shall comply with all local, state, and Federal environmental and occupational safety laws, rules, and regulations. Any apparent conflict between compliance with such local, state and Federal laws, rules and regulations, and compliance with the requirements of the contract shall be immediately brought to the attention of the KO and/or the COR final resolution. The Contractor shall notify the KO and COR in writing in addition to any verbal notification of such conflicts. The Contractor shall be liable for all fines, penalties, and costs which result from violations of, or failure to comply with, all such local state, or Federal laws, rules, and regulations. All unsafe acts or conditions fostered by the Contractor or Contractor personnel may be grounds for the KO or COR, to halt all Contractor performance with a commensurate deduction of monies due the Contractor until such unsafe conditions are corrected. The Contractor shall take due caution not to endanger personnel during performance of this contract. Upon discovery of any hazard such as, but not limited to, fire, or large fuel spill, the Contractor shall immediately notify the KO or COR.

1.15. Special Qualifications. The Contractor shall obtain all required military drivers licenses for operating maintenance equipment, and tactical vehicles and equipment used in the execution of this contract ICW military regulations, local, and federal laws. The contractor shall maintain records and make the documentation available to the government upon review.

1.15.1. Organizational Conflict of Interest: The Contractor and subcontractor shall not employ any person or perform a contract in a situation where the existence of conflicting roles may bias the Contractor's judgement or prevent unfair competitive advantage in accordance with Organizational Conflict of Interest Rules in FAR 9.5. Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the KO immediately whenever Contractor becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including

Dobson, Leslie D CIV USA ACC Do we know what required licenss the RA is looking for them to have

Added military drivers licenses as required by regualtion prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.15.2. General:

1.15.2.1. The Contractor shall be responsible for ensuring all personnel performing work under this contract possess and maintain current certifications as indicated in this PWS during the execution of this contract.

1.15.2.2. Contractor personnel performing work under this contract shall be able to read, write, speak, and understand the English language to effectively carry out all contract requirements.

They shall have a command of both the written and spoken English language to properly clearly, and effectively communicate in person or via electronic devices (telephone or Email) with co-workers, customers, and the general public.

1.15.2.3. Contractor personnel performing work under this contract shall be U.S. citizens unless the provisions of Army Regulation 25-2, Information Assurance have been fully completed and approval has been granted by the Government for the non-U.S. citizen to perform the required support.

1.15.3. Key Personnel: Key personnel shall not be added to or removed from the contract without express acknowledgement of the COR. Any changes to the working status of these key personnel shall be transmitted (in writing) to the KO/COR within ten (10) work days of the proposed change. If, for any reason, any of the key personnel becomes, or is expected to become, unavailable for work under this contract for a continuous period exceeding 30 work days the Contractor shall promptly replace personnel with personnel who possess qualifications equal to or better than that of the original employee. The Contractor shall ensure all key personnel terminated or released from employment under this contract are replaced within ten (10) work days of the termination.

1.15.3.1. The follow are considered key personnel by the Government: The Contractor shall provide a Contract Manager (CM) who shall be responsible for the performance of the work under this contract. The name of this person, and an Alternate CM (ACM), who shall act for the Contractor when the CM is absent, shall be designated in writing to the KO at the post award conference. The CM or ACM shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The CM or ACM shall be available between the hours of 9:00 AM to 5:00 PM, Monday through Friday, except federal holidays or when the government facility is closed for administrative reasons

1.15.4. Identification of Contractor Personnel: All Contractor personnel attending meetings, answering government telephones, and working in other situations where their Contractor status is not obvious to third parties, are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are government officials.

1.15.5. Contractor Personnel Appearance and Performance: It is essential that all Contractor personnel meet the highest standards of professionalism and personal integrity. The Contractor shall ensure their personnel do not perform work under the influence of alcohol, illegal prescribed drugs or any other incapacitating agents. Contractor personnel shall be neatly groomed and dressed in business casual attire to present a professional appearance at all times.

1.15.6. Conduct of Personnel: The KO may require the Contractor to remove from the job site any employee working under this contract for reasons of misconduct, security, or found to be under the influence of alcohol, drugs, or other incapacitating agents. Contractor employees shall be subject to dismissal from the premises upon determination by the KO that such action is necessary in the interest of the Government. In accordance with Joint Ethics Regulations, DOD 5500.7-R, and 18 U.S.C. 1382 (1972), The removal from the job site or dismissal from the premises shall not relieve the Contractor of the requirement of providing sufficient personnel to perform the services as required by this contract.

1.16. Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with FAR Subpart 42.5. The post award conference will also be utilized to ensure Contractor understands all HSPD-12 requirements. IAW AR 70-13 para 4-4.b.(1), the contracting office will hold periodic status or progress meetings with the KO, COR, Contractor, and other personnel as necessary (at least quarterly) to discuss problems, progress of the contract, and Contractor performance. This meeting will be held at a mutually agreed location, or telephonically. The CORs must ensure that they receive copies of written minutes and other correspondence related to these meetings, including follow-up actions. These meetings shall be at no additional cost to the Government.

1.17. Contracting Officer Representative (COR): The KO will designate, in writing, a COR. The COR will have authority to take certain actions specifically provided and within the limitations prescribed in the designation. A copy of the designation will be furnished to the Contractor. In no event will the COR, by virtue only of his/her designation as such, empowered to execute or agree to any contract modification thereof. The KO will retain the ultimate responsibility for the administration of the contract. Any discrepancy resulting from coordination with or advisement from the COR shall be addressed, in writing, to the KO. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: Assures that the Contractor performs the technical requirements of the contract; performs inspections necessary in connection with contract performance; maintains written and oral communications with the Contractor concerning technical aspects of the contract;

issues written interpretations of technical requirements, including government drawings, designs, specifications; monitors Contractor's performance and notifies both the KO and Contractor of any deficiencies; coordinates availability of government furnished property, and provides site entry of Contractor personnel.

1.17.1. The Contracting Officer will designate, in writing, an Alternate Contracting Officer’s Representative. The Alternate COR will have authority to take certain actions specifically provided and within the limitations prescribed in the designation. A copy of the designation will be furnished to the Contractor. In no event will the Alternate COR, by virtue only of his/her designation as such, empowered to execute or agree to any contract modification thereof. The Contracting Officer will retain the ultimate responsibility for the administration of the contract.

The Alternate COR’s authority shall only be in effect during the absence of the COR.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONFLICTING DIRECTIVES. Any apparent conflict between compliance with the directives, rules, and regulations identified in the contract and the satisfaction of the requirements of the contract shall be immediately brought to the attention of the KO for final resolution prior to performing the work involved. The Contractor shall notify the KO in writing in addition to any verbal notification of such conflict as soon as possible but no later than one (1) workday of the discovery of a conflict.

2.1.2. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

2.1.3. CONTRACTING OFFICER (KO). A person with authority to enter into, administer, and/or terminate contracts, and to make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

2.1.4. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S.

Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor, as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.5. CONTRACTOR PERSONNEL. Includes Contractor and subcontractor employees performing working under this contract.

2.1.6. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement (PWS).

2.1.7. DELIVERABLE. Anything that can be physically delivered, but may include non-physical things, such as meeting minutes or reports.

2.1.9. GOVERNMENT-FURNISHED PROPERTY (GFP) OR GOVERNMENT PROPERTY

(GP). Equipment, Material, and Property in the possession of or directly acquired by the Government and subsequently made available to the Contractor.

2.1.10. KEY PERSONNEL. Contractor employees who are critical for achieving PWS objectives. Key personnel shall meet position qualification and experience requirements indicated in the PWS. When key personnel qualifications are used as an evaluation factor in “Best Value” procurement, the Contracting Officer is the only one authorized to concur with key personnel replacement after award of the contract. When proposed key personnel resumes are used as an evaluation factor in best value procurement, a letter of commitment may be required from the individual whose resume is provided.

2.1.11. LOCAL TRAVEL: Any travel that is required to perform services IAW the PWS that is within a 50-mile radius of the place of performance.

2.1.12. PERFORMANCE REQUIREMENTS SUMMARY (PRS). A listing of the service outputs under the contract that are to be evaluated by the COR on a regular basis, the surveillance methods to be used for these outputs, and the performance requirement of the listed outputs.

2.1.13. PHYSICAL SECURITY. Actions that prevent the loss or damage of government property.

2.1.14. PROPERTY ADMINISTRATOR (PA). The authorized representative of the Contracting Officer appointed in accordance with agency procedures, responsible for administering the contract requirements and obligations relating to government property in the possession of a Contractor.

2.1.15. PROPERTY MANAGEMENT SYSTEM. System established by the Contractor that is used to manage GFP/GFE in its possession to control, use, preserve, protect, repair, and maintain.

2.1.16. QUALITY ASSURANCE. A planned and systematic pattern of all actions necessary to provide confidence that adequate technical requirements are established; products and services conform to established technical requirements; and satisfactory performance is achieved. For the purposes of this document, quality assurance refers to actions by the Government.

2.1.17. QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). The Government’s organized written document specifying the surveillance methodology to be used for surveillance of Contractor performance.

2.1.18. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.19. SUBCONTRACTOR. One that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.

2.1.20. WORK DAY. The length of time during a day in which the Contractor provides services, in accordance with the contract. Also referred to as Business Day.

2.1.21. WORK WEEK. Monday through Friday, unless otherwise specified.

2.2. ACRONYMS:

ACOR Alternate Contracting Officer's Representative AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation BMO Battalion Motor Officer CCP Contingency Command Post CFR Code of Federal Regulations CMDF Controlled Material Destruction Facility CONUS Continental United States (excludes Alaska and Hawaii) COOP Continuation of Operations Plan COR Contracting Officer Representative DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Form 254 DFARS Defense Federal Acquisition Regulation Supplement DOD Department of Defense FAR Federal Acquisition Regulation FMC Fully Mission Capable HIPAA Health Insurance Portability and Accountability Act of 1996 KO Contracting Officer OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs PIPO Phase-In/Phase- Out POC Point of Contact PPE Personal Protective Equipment PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Plan TE Technical Exhibit TM Technical Manual USARCENT US Army Central Command

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Services: The Government will not provide services.

3.2. Facilities: The Government will provide all space to perform maintenance on equipment and vehicles.

3.3. Utilities: The Government will provide all utilities in the facility and will be available for the contractor’s use in performance of tasks outlined in this PWS. The Contractor shall instruct all employees in utilities conservation practices. The Contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish cleaning vehicles and equipment.

3.4. Equipment: The Government will provide all hand tools and equipment necessary in performance with this PWS minus PPE. The Contractor will sign for and inventory toolboxes and computers at the beginning of every month and will be held financially liable for any equipment missing, lost or damaged. As stated the services will be provided on the installation, therefore, the contractor will not be held liable for any equipment missing, lost or damaged. The Government assumes that risk. See FAR 45.000.

3.5. Materials: The Government will provide all materials.

Dobson, Leslie D CIV USA ACC What equipment is being provided?

Hand Tools added

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1. General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Part 3 of this PWS.

4.2. Materials: The Contractor shall not provide any materials.

4.3. Equipment: The Contractor shall provide PPE for all employees.

PART 5

SPECIFIC TASKS

5. Specific Tasks:

5.1. Basic Services. The Contractor shall provide services for tactical vehicle and equipment maintenance.

5.1.1. The Contractor shall provide vehicle maintenance services at Shaw AFB to ensure all rolling stock and tactical equipment are functional, safe, and prepared to support CCP deployment, training, and exercises.

5.1.2. Performance Standard: The Government will measure successful completion of the Performance Objective using the following indicators and standards:

5.1.2.1. Functional. 90% of vehicles and equipment are operational according to 10/20 technical manual standards

5.1.2.2. Safe. All vehicles and equipment do not pose a safety threat to individuals in or around vehicles and equipment.

5.1.2.3. Prepared. 90% of vehicles and equipment are FMC and can be deployed within 24 hours.

5.2. The Contractor shall provide scheduled maintenance services at Shaw AFB to ensure all scheduled jobs and requests are received and completed to 10/20 technical manual standards.

5.2.1. Performance Standard: The Government will measure successful completion of the Performance Objective using the following indicators and standards:

5.2.1.1 Received. Vehicles/equipment will be received on the day that maintenance was scheduled 95% of the time.

5.2.1.2. Completed. Vehicles/equipment maintenance will be complete on the projected completion date 95% of the time.

5.3. The Contractor shall provide unscheduled maintenance services to ensure all unscheduled jobs and requests are received and completed to 10/20 technical manual standards.

5.3.1. Performance Standard: The Government will measure successful completion of the Performance Objective using the following indicators and standards:

5.3.1.1 Received. Vehicles/equipment will be received as soon as a bay and mechanic are available, and all CCP vehicles and equipment are inspected within 24 hours to identify faults.

5.3.1.2. Completed. Vehicles/equipment maintenance will be complete on the projected completion date 95% of the time.

5.3.2. Damage Report. The Contractor shall submit a monthly damage report to the COR/ACOR that annotates the damage, corrective action, and date corrected. Since this is considered incidental property the contractor is not required to perform this function.

5.4. The Contractor shall provide inspections of all vehicles and equipment to ensure that all jobs have been completed to 10/20 technical manual standards.

5.4.1. Performance Standard: The Government will measure successful completion of the Performance Objective using the following indicators and standards:

5.4.1.1. Completed. All repaired vehicles and equipment have successfully passed inspection.

5.5. The Contractor shall road test all vehicles to ensure that vehicles are drivable and verify that no new faults are found.

5.5.1. Performance Standard: The Government will measure successful completion of the Performance Objective using the following indicators and standards.

5.5.1.1. Drivable. Vehicles can operate on improved and unimproved surfaces 95% of the time.

5.6. The Contractor shall provide a clerk with extensive knowledge of the Global Combat Support System- Army system to work in conjunction with the 92A to ensure that all required parts have been ordered and service schedules for all vehicles and equipment have been built.

5.6.1 Performance Standard: The Government will measure successful completion of the Performance Objective using the following indicators and standards.

5.6.1.1. Ordered. All parts identified during scheduled and unscheduled maintenance, inspections, and road tests have been placed on order within 24 hours of the fault being discovered.

5.6.1.2. Built. All service schedules for vehicles and equipment have been built IAW 10/20 technical manual 95% of the time.

Is this a realistic timeframe

Yes

5.3. Documentation and Reporting.

5.3.1. Maintenance Report: The Contractor shall provide a weekly maintenance report every Thursday to the COR, BMO, and Motor Sergeant. This will be a detailed report summarizing what the contractor accomplished during the week and contain at a minimum the following details: date, equipment model, bumper number, serial number, work performed, technician’s name, and current status of the equipment.

5.3.2. Damage Report. The Contractor shall submit a monthly damage report to the COR/ACOR that annotates the damage, corrective action, and date corrected.

I don’t believe this was identified in TE added

PART 6

APPLICABLE PUBLICATIONS

6. APPLICABLE PUBLICATIONS (CURRENT EDITIONS):

6.1. The Contractor shall abide by all applicable regulations, publications, manuals, and local policies and procedures.

AR 25-2, Information Assurance AR 58-1 Management, Acquisition, and Use of Motor Vehicles AR 70-12 Fuels and Lubricants Standardization Policy for Equipment Design, Operation, and Logistic Support AR 190-13, The Army Physical Security Program AR 200-1 Enviromental Protection and Enhancement AR 385-10 The Army Safety Program AR 530-1, Operations Security (OPSEC) AR 708-1 Logistics Managemetn Data and Catalogng of Supplies and Equipment AR 735-5, Policies and Procedures for Property Accountability AR 740-3 Stock Readiness AR750-1, Army Material Maintenance Policy Defense Federal Acquisition Regulation Supplement (DFARS) DODD 8570.01, Information Assurance Training Certification and Workforce Management DOD 8570.01-M, Information Assurance Workforce Improvement Program DODI 3020.41, Contractor Personnel Authorized to Accompany the U.S. Armed Forces DODI 2000.16 DoD Antiterrorism (AT) Program Homeland Security Presidential Directive- 12 (HSPD-12) DES Form 118, Request for a Fort Bragg Installation Access Control Badge (https://www.bragg.army.mil/application/files/4614/8131/2859/Installation_Badges_and_Passes_ Request_DES_Form_118.pdf) Joint Travel Regulation (JTR) https://www.bragg.army.mil/application/files/4614/8131/2859/Installation_Badges_and_Passes_Request_DES_Form_118.pdf https://www.bragg.army.mil/application/files/4614/8131/2859/Installation_Badges_and_Passes_Request_DES_Form_118.pdf

PART 7

ATTACHMENT/TECHNICAL EXHIBIT LISTING

7. Attachment/Technical Exhibit List:

Technical Exhibit 1 Performance Requirements Summary

Technical Exhibit 2 Deliverables Schedule

Attachment 1 Estimated Workload Data

TECHNICAL EXHIBIT 1

Performance Requirements Summary

PERFORMANCE

OBJECTIVES

Vehicle Maintenance Services

PWS Para.5.1. The Contractor shall provide vehicle maintenance services at Shaw AFB to ensure military vehicles and equipment are functional, safe, and prepared to support CCP deployment, training, and exercises.

STANDARDS

90% of vehicles and equipment are operational according to 10/20 technical manual standards. All vehicles and equipment do not pose a safety threat to individuals in or around vehicles and equipment.

90% of vehicles and equipment are FMC and can be deployed within 24 hours.

ACCEPTABLE

QUALITY LEVEL (AQL)

OR PERFORMANCE

THRESHOLDS)

95% of the time No more than 3 validated complaints that will be acceptable per month.

INCENTIVES OR

DISINCENTIVES %

Trends of less than acceptable performance and not re-performed by the contractor could result in reductions in monthly payments at the discretion of the Contracting Officer and may result in a negative CPARS rating.

Scheduled Maintenance

PWS Para.5.2. The Contractor shall provide scheduled maintenance services at Shaw AFB to ensure all scheduled jobs and requests are received and completed to 10/20 technical manual standards.

Vehicles/equipment will be received on the day that maintenance was scheduled 95% of the time.

Vehicles/equipment maintenance will be complete on the projected completion date 95% of the time.