PWS_Draft_Messmen Attendant Services.docx

PERFORMANCE WORK STATEMENT

1. OVERVIEW:

This Performance Work Statement (PWS) describes the mess attendant services in order to support the food service mission required at Camp Wilson’s Expeditionary Field Feeding Site, Marine Corps Air Ground Task Force Training Command (MAGTFTC), Marine Corps Air Ground Combat Center (MCAGCC), Twentynine Palms CA. The services and functions will include hours of operations, estimated work load, serving food, sanitation, waste management, ware washing and warehouse operations in order to successfully accomplish the Marine Corps field feeding mission.

2. MOBILIZATION:

2.1 Responsibilities: The contractor shall be responsible for mobilizing and preparing to assume performance responsibility at contract start date (CSD). Contractor mobilization efforts shall not interfere with the ongoing performance of services.

2.2 Contractor employee uniforms: The contractor shall provide uniforms to its employees at no cost to the employee, to include all Personal Protective Equipment (PPE). Employees shall wear a clean and complete uniform when working. Uniforms shall be in good repair, freshly laundered, well fitting, and present a professional appearance, color and style subject to approval by the contracting officer’s representative (COR). Employees shall wear socks and shoes that are clean and cover the foot. Sandals or open toed shoes are not authorized for wear inside Marine Corps feeding sites. Managers may wear appropriate business attire in lieu of a uniform. The contractor shall provide special clothing and clothing accessories, as required by regulation or otherwise, including hats or other head coverings, aprons, cold weather clothing for working in refrigerated spaces, etc.

2.3 Personnel safety training: All contractor personnel that have not previously attended the applicable installation’s required safety training shall attend safety training presented by the government at a date to be agreed upon by the COR and the contractor. Safety training generally includes Base Rules and Regulations, Desert Survival Briefings, Unexploded Explosive Ordnance (UXO) briefings, Natural Resources and Environmental Affairs (NREA) environmental briefings, security briefings, and Safety/Hazardous Material (HAZMAT) briefings.

2.4 Meetings: A joint “PreCSD" meeting may be conducted approximately two (2) weeks prior to CSD to discuss the contractor's readiness to assume full responsibility. The contractor is responsible for taking conference minutes for any of the above meetings.

2.5 Contractor personnel shall be United States (US) Citizens, or legally documented foreign aliens that are authorized to work within the US. The contractor shall conduct criminal and appropriate security background checks and drug screening prior to assignment of duties. The contractor shall provide completed documentation to the MCAGCC security office. The Security Manager’s Office facsimile number is 760-830-1130. The Security Office point of contact (POC) will be provided at contract award.

2.6 Installation personnel access. The contractor shall conduct criminal and appropriate security background check on each individual operating aboard a government installation. The following information must be included on the visit request: Company POC with phone number, contract number, to and from dates of visit, local (installation) POC with phone number, name of each visitor (including the last 4 of Social Security Number (SSN)), Date of Birth (DOB), Place of Birth (POB), close date of background investigation, clearance level, and citizenship. This information may be faxed to the Security Manager’s Office. The installation security office will verify each person’s clearance level and personal information in the Joint Personnel Adjudication System (JPAS). Anyone not having met the criteria will not be allowed to enter the MCAGCC. The company will be notified within 5 days of receipt of visit request the status thereof. All visit requests for personnel that are cleared will be copied and forwarded to Provost Marshall’s Office (PMO) site POC.

1. BACKGROUND:

Camp Wilson’s Expeditionary Feeding Site encompasses all facets of the Marine Corps Field Feeding Program (MCFFP) which supports the MAGTFTC in an expeditionary and austere environment through a variety of field feeding methods. Camp Wilson’s Expeditionary Feeding Site is outfitted with a variety of Marine Corps food service equipment permitting the sustainment of small scale platoon/company as well as Marine Expeditionary Brigade (MEB) size large scale operations with certain garrison property.

1. MESS ATTENDANT SERVICES:

4.1 Cleaning and housekeeping: In the austere conditions of field feeding operations, food service sanitation is paramount and contributes to preventing an outbreak of food borne illnesses. Keeping Camp Wilson’s Expeditionary Feeding Site safe and sanitary takes more time in the field than an average mess hall in garrison. In order to practice good cleaning and housekeeping procedures, the contractor shall comply with all standard operating procedures outlined in the Navy Medicine Policy (NAVMED)P-5010 Tri-Service Food Code, in regards to Food Preparation and Storage Areas. All areas listed will be maintained in accordance with (IAW) the COR approved Cleaning, Housekeeping, and Amenities Plan (CHAP) provided by the contractor. The CHAP shall be submitted 30 days after contract award and address at a minimum “before, during, and after” meal periods for the following:

4.1.1 Perimeter: IAW the CHAP, the contractor shall police the perimeter surrounding Camp Wilson’s feeding site once before and after each meal. The contractor will maintain the 50 feet perimeter in a clean environment. Within this perimeter, the contractor shall keep all entrances, exits, and cement areas leading to and from the facility clear and free of debris.

4.1.2 Mess deck: The contractor shall maintain a clean environment IAW the CHAP, to ensure each patron is provided a clean and sanitized environment and table to dine on. The contractor shall ensure each table is cleaned and sanitized after patron use. All trash receptacles shall be emptied after each meal and prior to the start of a new meal.

4.1.3 Rations warehouse: The contractor shall be responsible for offloading of operational rations and food items to the designated receiving area and will maintain a clean, safe, and sanitary environment IAW the CHAP. The government will be responsible for the inventory, management, First-In-First-Out (FIFO) procedures, stocking and issuance of operational rations and food terms.

4.1.4 Refrigeration and freezers: It is the responsibility of the government to maintain a clean and sanitary environment inside and surrounding areas of the refrigeration units and freezers. The contractor shall maintain the concrete deck on back dock, and the areas surrounding all refers and freezers shall be swept and scrubbed once a day or as needed when training units are not present.

4.1.5 Dishwashing room: In accordance with NAVMED P-5010, the contractor shall maintain the ware washing room in a clean and sanitary manner IAW the CHAP, to prevent all hazards. The Enviropure system shall be maintained in accordance with the Manufacturer’s Technical Manuals.

4.1.6 Government furnished office: The contractor’s government furnished office shall remain clean and presented in professional work environment IAW the CHAP.

4.1.7 Government surveillance: NAVMED P-5010 provides guidance on food service sanitation. The contractor shall comply with the standards outlined in the NAVMED P-5010, in regards to food prep, storage areas, and all other operational areas will be IAW the CHAP. MCAGCC Food Service Quality Assurance, Preventive Medicine Unit (PMU) and ARMY VET Inspectors will conduct unannounced evaluations of each area covered in this section.

4.1.8 Contractor required task: The CHAP shall be submitted to the COR, 30 days after the start of contract. On the first of each month, the contractor shall provide the COR the past month Cleaning and Housekeeping Schedule Checklist, validating all cleaning, restocking, sanitizing and accounting has been conducted IAW the CHAP.

4.2 Mess deck: The contractor shall be responsible for providing dining area preparation, food serving, meal setup, replenishment, breakdown, and all the resources necessary to support the mess deck and patrons dining experience as outlined below in sections 4.2.1 through 4.2.8. These services shall be performed as needed. Additional servicing could be required if additional delivery times are added to the delivery schedule.

4.2.1 Safety and sanitation procedures: The contractor shall be responsible for preparing a COR approved, Mess Deck Food Safety and Sanitation Procedures Form, identifying but not limited to: times tasks are performed, nature of cleaning, and the name of the evaluating supervisor.

4.2.2 Food handling requirements: The contractor shall comply with all Navy and Marine Corps mandated sanitation requirements IAW NAVMED P5010-Tri-Service Food Code.

4.2.3 Serving of food: The contractor is responsible for serving food and shall maintain a steady patron flow.

4.2.4 Meal Setup: While sustaining proper food temperatures on serving lines, the contractor shall set up each serving line to include but not limited to the main entree serving lines, salad and beverage bars, 15 minutes prior to the start of each meal period, allowing the mess chief’s final walk through and line critique. The contractor shall fill required serving lines (cold food bars) with ice to keep food at proper temperature, once before each meal period.

4.2.5 Meal Breakdown: The contractor shall close down serving lines no earlier than 15 minutes after normal hours of operation and in accordance with the guidance provided by the mess chief. The contractor shall have 90 minutes upon completion of the meal to clean serving line areas. Ice shall be removed from required serving lines after each meal. Upon completion of the meal period specified by the mess chief, the contractor shall be responsible for transferring all remaining food and containers to the dishwashing room for proper disposal and cleaning.

4.2.6 Government surveillance: The PMU office and COR approved evaluation teams shall evaluate the contractor while conducting dining facility operations, on an unannounced basis. The contractor, within the time frame specified by the approved evaluation team, must correct any discrepancies noted during these inspections.

4.2.7 Contractor’s task: By the 10th day of each month, the contractor shall provide the COR the previous months Mess Deck Food Safety and Sanitation Evaluation Report with corrective action responses. The contractor shall maintain all evaluations and corrective actions taken per evaluation for the entirety of this contract.

4.3 Warehousing procedures:

4.3.1 Receiving: The contractor shall be responsible for off-loading of operational rations. All receiving responsibilities, to include acceptance of deliveries, are the responsibilities of the government. A government representative (most commonly will be the Exercise Force’s Mess Chief) will verify in conjunction with the contractor. In the event a mess chief is not present, contractor shall coordinate with the COR for acceptance of deliveries. If items identified on vendors invoice are inaccurate, the contractor shall contact the mess chief immediately in order to remedy any discrepancies. The original vendors receipt will be given to the mess chief upon contractor’s signature.

4.3.2 Inventory/issue of rations: All inventories and issuance will be at the responsibility of the government. The government representative will account for every issue of rations and issue all rations using FIFO inventory methods. The government will break down the Unitized Group Rations (UGRs) per assigned mess chief’s menu and stage ration items in the galley for the government cooks. The contractor is responsible for separating and disposing of all waste according to base’s Quality Recycling Program (QRP) detailed in Marine Corps Order (MCO) P5090.2A.

4.3.3 Sustainment & Storage: After the meal is complete and reconciliation from the mess chief, the contractor shall consolidate all residual/unused Class I items, per packaged lot number from the galley. Residual Class I items will be repacked with same like products (i.e., green beans with green beans and fruit cocktail with fruit cocktail). Organized and re-packed residual rations will be staged in the residual storage room within Building #5403. Unopened perishable Class I (i.e., spices, pasta, and cereal) will be returned to stock and accounted for.

4.4 Manpower

4.4.1 Hours of operation: The contractor shall support all operating hours at the Camp Wilson Feeding Site. The daily hours are from approximately 05:00 until approximately 20:00. The serving hours are two and a half hours for breakfast and dinner and are subject to change by approval from COR.

Average daily headcount per meal is approximately 1,200-6,000.

Approximately 72,000 – 360,000 meals total are served per month.

Actual meals served:

Fiscal Year (FY): FY20: 1,299,811 // FY21: 1,123,730 // FY22: 1,153,104

Note - Historical estimates do not necessarily indicate future requirements, which could substantially decline or rapidly increase based on training requirements for a contingency operation or as other unforeseen situations occur.

Victory meals: One per unit, approximately seven per year.

Marine Corps Birthday Meal: One per year

Contingency Services: The contractor is responsible for rendering services during all emergencies, natural disasters and other contingency operations, to include re-opening chow hall after normal operational hours. The contractor is responsible for developing a contingency plan. Contingency plan shall be submitted to the COR 30 days after award of contract for approval.

4.4.2 No government training: When no government training is being conducted, the contractor shall ensure sanitation and food safety compliancy at all times in accordance with the NAVMED P-5010 Tri-Service Food Code.

4.5 Government furnished equipment. There is no government furnished equipment. All equipment used to complete day-to-day task will remain the property of the government. At the close of each work period, government facilities, equipment, and materials shall be secured.

4.5.1 Office: The government will provide the contractor’s on-site manager with an office in order to conduct administrative tasks pertaining to this contract. The contractor shall provide all administrative services and supplies required for the administration of personnel performing under this contract.

4.5.2 Forklift: The government will provide the contractor one (1) forklift for warehousing procedures.

4.5.3 Cleaning supplies: The training unit/ELK will be responsible for all cleaning supplies, via BOM. This will include all supplies required for Enviropure and handwashing stations.

4.6 Contractor provided equipment/supplies:

4.6.1 Computer and internet: The contractor shall furnish all internet and computer assets in order to complete their required tasks within this PWS. All costs for these services, to include installation, internet, equipment, maintenance shall be the contractor’s responsibility.

4.6.2 The contractor is responsible for providing fork lift training and certification licenses to designated personnel operating a fork lift. The contractor shall provide the COR each operators fork lift certification. Required fork lift training is the contractor’s responsibility and must be maintained on record per licensee’s employment. The forklift will be maintained by the Southwest Regional Fleet Transportation Office and storage will be IAW NREA and HAZMAT publications.

4.6.4 Safety equipment: The contractor shall provide all personal safety equipment in accordance with each equipment technical manual or by all OSHA requirements and base safety regulations.

4.7 Special requirements:

4.7.1 Vat meals: The returning of used food and beverage containers may occur outside the contractor’s normal operating hours. The government (military using unit) will stage government authorized food and beverage containers in a designated area outside the dishwashing room upon returning from the field. The contractor is responsible for properly disposing all remaining food and cleaning each container within 90 minutes of the contractor’s return.

4.7.2 Contingency operations. The contractor shall respond to Operational Readiness Exercises or Inspections (ORE/ORI), or actual emergencies, by extending serving hours as directed by the contracting officer. Serving hours under this provision may be increased to twenty-four (24) hours per day and may be implemented as directed by the contracting officer at any time as required to meet military mission requirements. The contractor will normally be given a 24 hour notice if the occasion presents itself. Due to mission requirements, inclement weather or unforeseen natural disasters, a shorter notice may be given.

4.7.3 Undisclosed military operations: The government reserves the right to augment contractor performance with government personnel when mission accomplishment is undisclosed or endangered.

4.7.4 Additional feeding site: When scheduled feeding requirements surpass normal requirements, the government will arrange an overflow feeding mess tent within the perimeter of the Camp Wilson Expeditionary Feeding Site. The contractor will be required to support the additional feeding site, mess deck services IAW the requirements listed in section 4.

4.8 Quality control program (QCP): The contractor shall establish a QCP and maintain the requisite quality control processes needed to provide meals and services. The contractor's QCP shall provide the details for meeting the quality control requirements of this contract and identify but not limited to the following:

1. Quality control organizational structure.

1. Plan for monitoring the contractor's HACCP plan with the quality control program.

1. A quality control inspection schedule.

1. The methods that shall be used to identify deficiencies in the quality of services performed.

1. The contractor's plan for assessing capable and responsive management.

1. The contractor's plan for assessing effective food safety and sanitation.

1. The contractor's plan for assessing a clean and pleasant dining environment.

1. The corrective actions to be taken when the contractor's quality control inspections indicate contract service deficiencies or discrepancies.

1. The means with which the contractor shall ensure that the requirements for employee training is met.

1. The contractor’s plan for assessing risk management with regards to food contamination, employee performance, mess hall day-to-day management

1. The QCP is due 30 days after contract award.

4.8.1 Government surveillance: The COR will monitor and evaluate the contractor’s performance. The government evaluators will provide results of all evaluations within ten (10) days of completing their evaluation.

4.8.2 Contractor’s task: The contractor shall document and maintain the results of all quality control evaluations for the entirety of this contract. The results of all quality control evaluations and HACCP monitoring shall be provided to the COR by the 15th day of every month. The contractor shall provide the COR with all corrective actions taken in regard to evaluations within 10 days of receiving evaluator’s report.

5. TRANSITION:

5.1 Transition Phase. The contract phase at the end of a contract in which an incumbent contractor continues to perform their duties while preparing to turn over the effort contained in the PWS to a successor contractor. The transition period shall begin the last 60 days of contractor performance and will coincide with the successor contractor’s mobilization phase.

5.2 Responsibility. The contractor shall retain all responsibilities specified in this PWS during the entire transition phase of this contract. To meet PWS requirements during transition, the contractor shall maintain the same level of performance during the remainder of the effort. The contractor shall be responsible for providing sufficient experienced personnel during the transition period to ensure services called for in the PWS are maintained at a high level of proficiency.

5.3 Transition to successor. Contractors that are not successful in obtaining a subsequent contract shall provide all reasonable support to the succeeding contractor to ensure orderly transition and minimize impact on operational readiness of the trainers. At a minimum, the incumbent shall provide the succeeding contractor access to the site. In addition, as an on-the-job-training (OJT) function throughout the transition phase, the incumbent shall allow the succeeding contractor to observe (over-the-shoulder) the performance of all required support tasks on a not-to-interfere with training and maintenance basis.

5.4 Facilities. The contractor shall cease operations and vacate all facilities by 2400 (midnight) on the last day of the existing contract, unless mutually agreeable arrangements have been made in advance with the Contracting Officer. The contractor shall be liable for damages beyond normal wear and use of occupied training site facilities and is responsible for removing all contractor debris and unwanted materials. Facility condition will be determined by government inspection during the transition phase or upon contract expiration.

6. SPECIAL CONSIDERATIONS:

6.1 Contractor qualifications. The government reserves the right to review the qualifications of the contractor’s staff to ensure compliance with the intent of the PWS.

6.2 Contractor identification. Contractor personnel shall be required to identify themselves as a contractor. The contractor shall provide identification cards to its workers identifying them as contractors with the following minimum requirements: Name, contractor’s organization, and photo of employee.

6.3 Non-personal services statement. Contractor employees performing services under this order will be controlled, directed, and supervised at all times by management personnel of the contractor. Contractor management shall ensure that employees properly comply with the performance work standards outlined in this PWS. The tasks, duties and responsibilities set forth in the contract may not be interpreted or implemented in any manner that results in any contractor employee creating or modifying federal policy, obligating appropriated funds of the United States Government, overseeing the work of federal employees, providing direct personal services to any federal employee, or otherwise violating the prohibitions set forth in Parts 7.5 and 37.1 of the Federal Acquisition Regulation (FAR). The government will control access to the facility and will perform the inspection and acceptance of the completed work.

6.4 Confidentiality. This project and all materials provided to the contractor by the government and results, conclusions and recommendations obtained thereof should be considered confidential in nature and treated with the same level of care that the contractor treats its own confidential business information. The information shall not be disclosed, copied, modified, used (except in the completion of this project), or otherwise disseminated to any other person or entity at any time to include, but not limited to, inclusion in any database external to the government without the government’s express written consent.

6.5 Organizational conflicts of interest. The contractor acknowledges that it is familiar with FAR Subpart 9.5, Organizational and Consultant Conflicts of Interest, and agrees to avoid, neutralize or mitigate such conflicts of interest in accordance with the principles set forth in the FAR.

7. DELIVERABLES:

Below (Table 1) is a schedule of the deliverables associated with contract performance. Specific due dates will be accomplished following the contract award. The COR and the contractor shall concur on any changes to the schedule.

Table 1

Section

8. GOVERNMENT POINTS OF CONTACT.

The COR for this contract will be provided to the selected awardee at time of contract award.

9. QUALITY CONTROL:

The contractor is responsible for quality control, the government will conduct quality assurance in accordance with a Quality Assurance Surveillance Plan (QASP), which describes how government personnel will evaluate and assess contractor performance. The QASP will be revised or modified as circumstances warrant. An informational copy of the QASP will be furnished to the contractor after award.

10. REFUGE AREA:

10.1 The contractor shall furnish all labor, tools, materials, transportation, equipment, supplies, supervision, management, and quality control required to manage refuge area. The government will remove trash/recyclables/waste from the refuge site. The contractor must adhere to MCAGCC’s recycling program, food waste disposal, and environmental permits and policies.

10.1.1. Refuge Area Management:

1. Responsible for maintaining and overseeing the trash/recycle compound (Dumpster) area.

1. The area must be kept clean and free of loose debris at all time.

1. Ensure all reusable/recyclable materials are properly segregated and placed in the appropriate designated dumpsters by the Marines aboard Camp Wilson.

1. In the event that the Food Waste Disposal System is not operational, the contractor shall drain all liquids into authorized drain locations and double bag all food waste for proper disposal.

1. All food waste shall be discarded in the appropriate dumpsters, ensuring compliance with all Federal, State and MCAGCC environmental permits and policies.

1. Shall be familiar with and use Material Safety Data Sheets (MSDS) for any chemicals utilized in the performance of their duties.

1. Ensure all health and safety measures are adhered to in accordance with manufacturer's product instructions.

1. All chemicals/products shall be returned to appropriate storage area after use; any empty containers shall be disposed of in accordance with all Federal, State and MCAGCC environmental permits and policies.

1. All waste water must be disposed of in authorized sink/drains.

10.2 Performance will be periodically reviewed by the Contracting Officer Representative (COR), section 8, to ensure adherence to all required regulation, laws and policies.

11. CONTRACT AUTHORITY.

The COR will have technical oversight and will execute responsibilities related to invoice certification, and coordination of work effort for monthly payments through the Wide Area Work Flow (WAWF) System and coordinate any other administration issues. Monthly invoicing should reflect personnel work hours. Notwithstanding any other provision of this contract, the contracting officer shall be the only individual authorized to redirect the effort or otherwise amend any of the terms of this contract.