PWS - DRAFT - Maintenance Augmentation (SMC) Sources Sought.pdf

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Maintenance Augmentation
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PANMCC24P0000007251
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This document is a Draft Performance Work Statement (PWS) for a maintenance augmentation contract to provide field-level maintenance support, including wheeled vehicle recovery, allied trades support, and maintenance for wheeled vehicles, communication, electronics, ground support equipment, armament, and test, measurement, and diagnostic equipment, to echelon-above-brigade (EAB) units and 101st Airborne Division (Air Assault) tenant units.

The key objectives are to assist the Division Support Maintenance Company (DSMC) in meeting and maintaining a 90% Operational Readiness rate for all assigned equipment. The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform the maintenance augmentation support. The contract includes a phase-in period of 30 days, a base year, and five one-year option periods. The work shall be performed at maintenance facilities throughout Fort Campbell, KY. The contractor must have a SECRET facility clearance and its personnel must have SECRET security clearances and meet other security and training requirements.

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DRAFT

PERFORMANCE WORK STATEMENT (PWS)

101st DSMC Maintenance Augmentation Contract Bravo Company, 101st Special Troops Battalion 101st Division Support Maintenance Company

Part 1

General Information

1. GENERAL: This is a non-personnel services contract to maintenance augmentation support to Bravo Company, 101st Special Troops Battalion, hereby referred to as the Division Support Maintenance Company (DSMC). The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform maintenance augmentation support as defined in this Performance Work Statement except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.

1.2 Background: The intent of this service is to support increasing, and maintaining, operational readiness for the 101st Airborne Division (Air Assault) and Fort Campbell, KY, tenant units.

1.2.1. The overarching goal of this program is for the 101st Airborne Division (Air Assault) to meet and maintain a 90% Operational Readiness rate (OR Rate) of 90% for all assigned equipment.

1.3 Objectives: The primary mission of the DSMC maintenance augmentation is to assist the DSMC to provide field-level maintenance support including wheeled vehicle recovery, allied trades support, and maintenance for wheeled vehicles, communication, electronics, ground support equipment, armament, and test, measurement, and diagnostic equipment to echelon-above-brigade (EAB) units and 101st Airborne Division (Air Assault) tenant units.

1.4 Scope: The maintenance augmentation personnel shall assist the DSMC with performing rolling stock, power generation, construction equipment, small arms/towed artillery, and communication and electronic maintenance, inspection, and repairs, as well as GCSS-Army clerk functions.

1.4.1. The services provided under this contract are strictly non-personal in nature. Under this contract, no employer-employee relationship will exist between the Government and the contractor and/or between the Government and the contractor’s employees. No contractor employee will be directly supervised by the Government. All individual employee assignments, and daily work direction, shall be given by the contractor. If the contractor believes any Government action, inaction or communication would create a personal services relationship, or appearance of, between the Government and any contractor employee, the contractor shall promptly notify the contracting officer. Additionally, the contractor shall ensure all contracted employees fully understand the Government–contractor relationship. All contractor employees must be fully aware that Government personnel do not have direct authority over contractor personnel.

Additionally, all contractor employees must fully understand that only the KO has the authority to change the terms of the contract and only the KO has authority to direct work. Both the KO & COR can provide guidance.

1.4.2. The contractor shall provide the appropriate amount of personnel with required training, skills and experience in order to accomplish the work required under this PWS. Additionally, the contractor must exercise due diligence in its hiring practices to validate required skills and ensure employee probity.

Moreover, the contractor shall provide its employees with detailed instruction on Government policies and

Controlled by: U.S. Army Controlled by: MICC – Fort Campbell (CCMI-CBR-CM) CUI Category: General Procurement and Acquisition Distribution/Limited Dissemination Controls: FEDCON POC: CPT Bruce Zweben regulations in the areas of safety, security, and environmental compliance as they pertain to the operations specified or implied in this PWS and subsequent modifications. The contractor shall not allow any employee that is not certified, trained or licensed for a particular task to perform such work.

1.5 Period of Performance:

Phase-In: 30 day Period Base Year: 1 year Period Option Years: 5 Option Periods

1.6. General Information

1.6.1. Quality Control. Quality Control is the responsibility of the Contractor. The Contractor is responsible for the delivery of quality services/supplies to the Government (see FAR 52.246-1 Contractor Inspection Requirements).

1.6.2. The Contractor shall develop, implement, and maintain an effective Quality Control System which is a written Quality Control Plan (QCP). The QCP shall implement standardized procedures and methodologies for monitoring and documenting contract performance to ensure all contract requirements are met. The Contractors’ QCP shall contain a systematic approach to monitor operations to ensure acceptable services, supplies products described in the contract are performed at or above the standards defined in the PWS and Performance Requirements Summary (PRS).

1.6.3. The Contractor shall submit their QC Plan within five (5) workdays of contract award. After acceptance of the QC Plan, the Contractor shall receive the Contracting Officer’s (KO) acceptance in writing or any proposed changes to the QC procedures. The Contractor shall submit QC Plan changes within five (5) workdays to the KO and Contracting Officer’s Representative (COR) for review and acceptance prior to implementation. The Quality Control Plan shall address as a minimum:

1.6.4. Contractor’s organizational and management structure, titles, responsibilities and qualifications, work, and quality control verification. A comprehensive program to plan and deliver quality services/supplies described in the contract, prioritize services, and concentrate on the most essential services as identified in the Performance Requirements Summary (PRS).

1.6.5. The QC Plan shall contain methods of communications (direct and indirect) with the Government regarding performance of the contract. Communication shall include regular and formal meetings with the Government for review and analyses of key process indicators, analysis of process deficiencies, and problem resolution.

1.6.6. Describe a method, acceptable to the Government, of identifying deficiencies in the quality of service performed under the contract before the level of performance becomes unacceptable. Describe a method for preventing and address processes for corrective actions without dependence upon Government direction. Contain specific quality control techniques for contract services or supplies identified in the

PRS.

1.6.7. An established inspection system covering all services required by the contract. The plan shall specify areas to be inspected on both a scheduled or unscheduled basis and the title of the individual who will do the inspection. Maintain a system to inspect their subcontractor services and products to ensure compliance with contract requirements, and applicable laws and regulations. Specify tasks or areas to be inspected on a scheduled or unscheduled basis, and how inspections are to be conducted. The contractor shall provide a current list of all titled positions and the names of the incumbents who will perform the inspections and the percentage of the work that will be inspected regularly.

1.6.8. Inspection Files. The contractor shall keep records on-site of all inspections conducted by the Contractor and the necessary corrective action taken. Documentation of all contractor quality control inspections and corrective actions shall be maintained by the contractor throughout the term of this contract.

1.6.9. The QCP shall have a customer comment processing system for correction of Contracting Officers Representative (COR) validated comments received verbally or through the Interactive Customer Evaluation (ICE) program. The system should be designed to provide feedback to the Government based on customer contact, investigation of derogatory comments, rebuttal to derogatory comments, or corrective action(s). The government collected and graded customer satisfaction comment cards will be part of the Government’s performance evaluation process.

1.6.10. The QCP shall include a disaster contingency plan. The plan shall establish procedures, identify personnel, document essential PWS disaster services, and identify the means of maintaining essential PWS services during disasters. Disaster means natural disasters (e.g., earthquake, major storm, flash flood, or hurricane), utility outage, terrorist attack, or other special circumstances identified by the Government.

1.7. Non-Conformance Report (NCR). When the Contractor's performance is unsatisfactory, an NCR shall be issued. The Contractor shall reply in writing within five (5) workdays from the date of receipt of the NCR, giving the reasons for the unsatisfactory performance, corrective action taken, and procedures to preclude recurrence.

1.8. Quality Assurance: The COR will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the COR must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s). When an observation indicates defective performance, the COR will require the Contractor or designated on-site representative to initial the observation to acknowledge the defective performance. The acknowledgement of the observation does not necessarily constitute Contractor concurrence with the observation, only that the Contractor has been made aware of the defective performance.

1.9. Property Management System: The Contractor shall establish a system to manage Government Furnished Equipment (GFE) in its possession to control, use, preserve, protect, repair and maintain. The Property Management System (PMS) must be adequate to satisfy the requirements of the contract.

1.10. Recognized Federal Holidays: Contractor is normally not required to perform services on recognized federal holidays. However, that requirement is subject to mission execution requirements. The recognized federal holidays include:

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day Juneteenth Day

1.11.1. When a holiday occurs on a Saturday, Federal employees are normally granted the previous Friday as the holiday observance. When a holiday occurs on a Sunday, Federal employees are normally granted the following Monday as the holiday. The Contractor shall work on the days the Government is scheduled to work.

1.11.2 When an unforeseen installation closure occurs on a regularly scheduled day of work, the Contractor will have the following options:

1.11.2.1. Reschedule the work so it is performed the following day unless the following day falls on a weekend.

1.11.2.2. Reschedule the work on any day that is mutually satisfactory.

1.11.3. Hours of Operation: The Contractor shall be responsible for providing services, between the hours of 8:30 AM – 4:30 PM Central Standard Time (CST) Monday through Friday, except federal holidays or when the government facility is closed due to local or national emergencies, administrative closings or similar government directed facility closings. The work day includes two 15 minute breaks and a 30 minute lunch. The Contractor shall at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the government facility is not closed for the above reasons.

When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential to successful performance under this contract. No overtime (OT) or compensatory time (CT) is authorized. Contractor personnel shall not exceed a 40 hour work week; flexible work schedule may be considered.

1.11.3.1. If the Senior Mission Commander or Installation (Garrison) manager declares an installation ‘closed’ or road conditions ‘red’ or ‘black’ [or otherwise deemed unsafe for routine travel/use] due to inclement weather, the contractor will determine which, if any employees will be required for, or shall continue on, duty. Any employees not able to report will be absent in accordance with FAR 52.249-14, excusable delays. The labor costs of absent employees due to weather or other allowable causes are not reimbursable. At no time will the contractor invoice the Government for work not performed (absent or early departure as listed above). The remuneration of contractor employees for lost time due to weather or other allowable causes is at the sole discretion of the company and is not an allowable cost under this effort.

1.11.3.2. Performance of work by Contractor personnel under the terms of this contract shall not interfere with regularly scheduled government operational activities.

1.11.3.3 The contractor is expected to adjust normal workday personnel support requirements to reduce any requirements for overtime. Overtime hours are normally required to respond to emergencies, unusually heavy workloads, unexpected situations that may occur due to unforeseen service requirements, or when working overtime actually increases efficiency/decreases overall costs. If circumstances indicate the potential need for overtime in order to accomplish a task, the contractor shall request, in writing/email if possible, the overtime hours to the COR for endorsement. The COR will then submit the endorsed contractor’s overtime hours request to the KO and obtain written approval from the KO in advance of the work. The KO’s written approval will be provided to the contractor and the COR. Overtime rates shall be reimbursed at the required rates in the Collective Bargaining Agreement (CBA) or Service Contract Act (SCA) respectively or at the rate(s) proposed and accepted for SCA positions. For the reimbursement of overtime for Exempt positions, if applicable, those labor rates shall be negotiated prior to the incurrence of any costs. All overtime requests will include the reason for the overtime, numbers of contractor employees involved, the estimated total number of overtime hours for the event, and the estimated total charge associated with the overtime request. The COR will forward the overtime request, with endorsement, to the KO for approval. This estimated total, when approved by the KO, represents the not to exceed amount.

Additional approval must be sought prior to exceeding the estimated total. Overtime will not be authorized to compensate for shortcomings in contractor performance. Approvals for using overtime shall ordinarily be prospective and allow for prior KO approval, but, if justified by mission urgency or emergency circumstances, approvals may be retroactive. In the event of an urgent mission requirement or emergency circumstance, and the KO is unavailable to provide written approval prior to the commencement of the work, with COR concurrence and verification of funds available, the contractor may proceed with the overtime as requested. It is the responsibility of the contractor to verify sufficient funds are available to cover the expense associated with the overtime prior to working the overtime. The KO will provide retroactive approval, assuming confirmation of availability of sufficient funds, in writing per FAR 22.103-4

(i) for work performed which has been justified appropriately and meets the guidelines established in this paragraph.

1.11.3.4. The contractor shall address, in detail, its procedures, personnel, and the means to accomplish mission requirements without delay in the event of sudden or unusual events that could impact the contractor's performance and contract requirements such as, but not limited to mobilization, terrorism, natural disaster, utility outages, or labor disputes. The Government will not supplement the contractor’s work force. The contractor shall ensure personnel required to accomplish tasks designated as ‘mission essential personnel’ report to assigned work locations (or Government Continuity of Operations Plan (COOP) designated facilities) and perform required tasks, regardless of weather or security conditions.

Government will identify tasks qualifying performers as essential personnel as applicable with the contractor providing a list of essential personnel required to perform those tasks to the COR. The COR will be responsible for providing Government security personnel with a list of contractor ‘mission essential personnel’ to enable access to Government facilities when ‘non-essential’ personnel are barred. Contractor will operate in accordance with DoDI 1100.22, ‘Continuation of Essential DoD Contractor Services during Crisis’. The contractor shall include a strike contingency plan as part of its Plan in accordance with FAR Clause 52.222-1, Notice to the Government of Labor Disputes. The contingency plan will be submitted to the Government as specified in CDRL PM-06.

CDRL PM-06: Contingency Plan

1.11.3.5. Due to the nature of military operations and the associated logistics support, a higher level of effort than forecasted may be required (limited in duration or sustained efforts). This includes support to such programs as: mobilization, demobilization of forces; deployments, redeployments of forces;

equipment maintenance; rapid fielding of organizational clothing and individual equipment (OCIE); supply support activity (SSA) operations or other efforts to be determined (TBD).

1.11.3.6. TE 1 M-S-T 002 Surge Option Workload is the additional workload that would be required under a mass deployment effort. This deployment effort represents the DSMC operating at full capacity in order to support an increased OPTEMPO and multiple unit deployments from Fort Campbell supporting contingency operations. The contractor shall provide the additional workforce meeting this capability within 30 calendar days of the notice to proceed from the KO. The contractor shall also provide, in CDRL PM-06, their plan to meet this requirement within the 30 calendar-day timeframe.

CDRL PM-06: Contingency Plan

1.11.4. Place of Performance: Contractor shall have routine access to Government-controlled facilities.

The work to be performed under this contract shall be accomplished at maintenance facilities throughout Fort Campbell, KY.

1.12. Security Requirements:

1.12.1. Security Clearance: Contractor personnel performing the duties of a maintenance electronic technician and small arms mechanics shall have a SECRET security clearance within five (5) workdays of the contract start date, and must maintain the level of security required for the duration of the contract. The security requirements are in accordance with the attached DD254. Contractor personnel shall comply with all applicable security and safety regulations, guidance, and procedures, including local, referenced in this PWS and in effect at the work sites. All personnel must meet requirements IAW DODD 8140.01. For more information please visit http://www.dss.mil. Personnel Security Clearances must be kept to an absolute minimum based on contractual needs.

1.12.1.1. Originate the request through your Contractor Company Facility Security Officer (FSO) based on bona fide contractual occupational requirement.

1.12.1.2. Contractor personnel shall have a favorable National Agency Check (NACI) with inquiry in accordance with Security definition for personnel who occupy “ADP (Automated Data Processing) Sensitive” positions, as per AR 380-67, paragraph 3-601, “The Personnel Security Program” no later than five (5) workdays from the contract start date.

1.12.1.3. The contractor shall ensure all contractors with security clearances receive annual TARP training by a counter intelligence (CI) agent or other trainer as specified in AR 381-12.

1.12.2. Common Access Card Issuance:

1.12.2.1. All Contractor personnel performing work under this contract shall obtain a Department of Defense (DoD) Common Access Card (CAC). The CAC shall be worn at all times, when performing work under this contract, to include attending government meetings and conferences. Unless otherwise specified in the contract, Contractor personnel shall wear the CAC in a conspicuous place on the front of exterior clothing and above the waist, except when safety or health reasons prohibit such placement or when being used for computer access. Reference CAC Issuance and Revocations: DoDI 5200.46, September 9, 2014.

1.12.2.2. Contractor personnel shall be required to obtain a CAC at least ten (10) calendar days prior to start of base contract period or prior to performance under this contract, whichever comes first.

1.12.2.3. The Contractor shall develop, maintain, and provide to the COR an updated roster which shall include names and positions of all Contractor personnel as well as indicating which employees were issued CAC or other forms of government identification cards. The Contractor shall submit their initial roster to the COR no later than ten (10) calendar days before commencement of base period of performance and within 5 calendar days of any changes.

1.12.2.4. The Contractor shall immediately report any lost or stolen CAC or government issued identification cards to the COR and Military and/or DoD police agencies. The Contractor shall immediately collect the CAC and other government issued forms of identification upon termination of employee, or at the end of the contract performance period. The CAC and other government issued forms of identification shall be returned to the COR within one (1) hour of employee termination, or at the end of contract performance period, whichever comes first. Final payment may be delayed if Contractor fails to comply with these requirements.

1.12.3. National Industrial Security Program (NISP).

1.12.3.1. The Contractor shall implement and maintain a security program for control of personnel, property, and information, including, unclassified and classified materials, documents, and records.

Contractor shall comply with Federal Acquisition Regulation (FAR) 52.204-2, Security Requirements. This clause involves access to information classified “Confidential,” “Secret,” or “Top Secret” and requires Contractors to comply with—(1) The Security Agreement (DD Form 441), including the National Industrial Security Program Operating Manual (DoD 5220.22-M) and, (2) Any revisions to DoD 5220.22- M, notice of which has been furnished to the Contractor. In addition, the Contractor’s security program shall include provisions for, but not limited to:

--Initial and Annual Operations Security (OPSEC) awareness training IAW AR 530-1. Operations Security, new contract employees shall complete Level I OPSEC training within 30 calendar days of their reporting for duty and annually thereafter.

--Receiving, storing, disseminating, transmitting, transporting, and protecting items classified as CONFIDENTIAL or SECRET by the Government, including the use of courier cards.

--In-processing and out-processing Contractor personnel for security matters.

--Obtaining Contractor personnel security clearances.

--Documenting and reporting actual and potential security problems.

--Initiating proper procedures to correct documented problems and implementing corrective procedures in the Contractor's security program.

--Filing Classified Documents. All Government-furnished classified and unclassified files in existence at the contract performance start date and those generated under this contract shall be maintained in accordance with AR 25-400-2 or other applicable regulations. Files shall be transferred to the KO or designated representative upon completion of the contract period or last day of contract performance, whichever comes first. Such files are the property of the U.S. Government. The Contractor shall provide security of classified documents in accordance with AR 380-5 and DoD 5200.1-R, NISP Operating Manual.

1.12.3.2 Physical Security Plan. This portion of the Contractor’s security program shall address physical security aspects associated with contract performance and describe how the Contractor shall prevent unauthorized access, vandalism, pilferage, larceny, sabotage, and arson directed toward Contractor-controlled facilities and Government Furnished Property (GFP). The following regulations shall apply when developing the physical security plan: ARs 190-11, 190-13, and 190-51; DoD 4500.9-R; Department of Defense Instruction (DODI) 5100.76; DODI 5220.22; The Contractor shall develop and implement a physical security plan in accordance with AR 190-13 The Army Physical Security Program.

1.12.3.3. Key Control. The Contractor shall include in the physical security section of the Contractor’s security program a key control plan IAW applicable regulations, policies and directives ensuring keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. The key control plan shall include requirements of AR 380-5, if classified materials are being stored. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the COR.

1.12.3.3.1. In the event keys are lost or duplicated, the Contractor shall, upon direction of the KO, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

1.12.3.3.2. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than authorized Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the KO.

1.12.3.4. Lock Combinations. The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s security program plan.

1.12.4. Information Security Plan.

1.12.4.1. The Contractor shall develop and implement an Information Security Plan IAW AR 380-5 AR 380-67, for the control of classified information. The Contractor’s information security program shall include applicable provisions of AR 380-series regulations.

1.12.4.2. Information assurance (IA)/information technology (IT) training: The Contractor employees working IA/IT functions shall comply with DoD and Army training requirements in DoDD 8570.01, DoDD 8570.01-M and AR 25-2 within 180 calendar days of employment.

1.12.5. Access and General Protection/Security Policy and Procedures: All Contractor personnel performing work under this contract shall comply with applicable installation, facility and area commander installation/facility access, local security policies and security procedures provided by the Security Manager Government representative. Contractor personnel shall provide all information required for background checks to meet installation access requirements to be accomplished by the installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor personnel shall comply with all personal identity verification requirements as directed by DoD, HQ Department of Army (DA) or local policies. Sponsoring organizations, activities, and persons will be responsible for monitoring Contractor access by submitting a completed and approved Directorate of Emergency Services (DES) Form 118 to the Installation All American Visitors Control Center (VCC), detailing the contracted services to be performed, location of services, and duration of the contract. Contractors requesting access for less than one year may receive an Army’s Automated Installation Entry (AIE) visitor card on a case by case basis, or a temporary vehicle pass for 90 calendar days. Contractor cards will be issued for periods of one to three years depending on the terms of their contract. AIE card expirations may be updated to reflect a new contract period by resubmitting an approved DES Form 118 to the All American VCC. Renewed short term passes must be re-processed at the All American VCC. In addition to the changes otherwise authorized by this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in Contractor and subcontractor security matters or processes.

1.13. Anti-Terrorism Program

1.13.1. Anti-Terrorism (AT) Level I Training: Contractor personnel performing work under this contract that require access to Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after commencing performance under this contract. The Contractor shall submit employee certificates of completion within 30 calendar days after completion of the training. AT Level I awareness training is available at the following website:

https://jkodirect.jten.mil/Atlas2/page/login/Login.jsf

1.13.1.1. iWATCH Training: The Contractor shall brief all personnel performing work under this contract on the local iWATCH program. This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award with the results reported to the COR NLT 45 calendar days after contract award. New employees shall complete the training within 10 calendar days of commencing performance of work under this contract, with the results reported to the COR NLT 15 calendar days of employee commencing performance of work under this contract.

1.13.1.2. iWatch is simply common awareness. Contract employees can be good sources of information.

iWatch training would include organization instructions on “things to look for” and a phone number to call in case the contract employees have information regarding possible terrorist or criminal activities.

Providing Contractors with awareness materials such as the iWatch brochure or wallet card is a cost effective alternative to training. The card describes suspicious activity and can be modified to include the COR in reporting procedures. Samples of the iWatch brochure and posters are available on the Antiterrorism Enterprise Portal (ATEP) at https://army.deps.mil/army/sites/PMG/prog/ATEP/iWATCH%20Army/Forms/AllItems.aspx and https://www.army.mil/e2/c/downloads/287489.pdf

1.13.2. Contractor Employees Requiring Access to Government Information Systems: Contractor shall have access to Government-controlled information systems during performance of work under this contract. All Contractor employees and associated subcontractors who require access to a government information system shall be registered in the ATCTS (Army Training Certification Tracking System) at commencement of support services, and must successfully complete the DoD Information Assurance Awareness prior to access to the information systems. Training shall be required annually after the initial training. Completion certificates shall be submitted to the COR within fifteen (15) calendar days from date of commencing performance under this contract.

1.14. Safety: The Contractor shall perform work in a safe manner as required by OSHA Safety and Health Requirements. Provide a verbal notification to the KO as soon as possible of each occurrence of damage to Government property or an accident resulting in death, injury, occupational disease, or adverse environmental impact. Provide a completed copy of required Accident Investigation Reports to the KO within five calendar days of each occurrence.

1.14.1. Environment and OSHA: The Contractor shall comply with all local, state, and Federal environmental and occupational safety laws, rules, and regulations. Any apparent conflict between compliance with such local, state and Federal laws, rules and regulations, and compliance with the requirements of the contract shall be immediately brought to the attention of the KO and/or the COR final resolution. The Contractor shall notify the KO and COR in writing in addition to any verbal notification of such conflicts. The Contractor shall be liable for all fines, penalties, and costs which result from violations of, or failure to comply with, all such local state, or Federal laws, rules, and regulations. All unsafe acts or conditions fostered by the Contractor or Contractor personnel may be grounds for the KO or COR, to halt all Contractor performance with a commensurate deduction of monies due the Contractor until such unsafe https://jkodirect.jten.mil/Atlas2/page/login/Login.jsf https://army.deps.mil/army/sites/PMG/prog/ATEP/iWATCH%20Army/Forms/AllItems.aspx https://www.army.mil/e2/c/downloads/287489.pdf conditions are corrected. The Contractor shall take due caution not to endanger personnel during performance of this contract. Upon discovery of any hazard such as, but not limited to, fire, or large fuel spill, the Contractor shall immediately notify the KO or COR.

1.15. Special Qualifications.

1.15.1. Contractor personnel must possess a minimum of five years of experience in the discipline they provide support, to include the following functional areas:

1.15.1.1. Motor Vehicle Mechanic Funtional Area.

• HMMWV Family of Vehicles (FOV)Fundamental Maintenance and Troubleshooting Skillset

• FMTV/LMTV FOV and Fundamental Maintenance and Troubleshooting Skillset

• HEMTT FOV Fundamental Maintenance and Troubleshooting Skillset

• Trailer Fundamental Maintenance and Troubleshooting Skillset

• Power Generation Equipment Maintenance and Troubleshooting Skillset

• Vehicle mounted Air Conditioning and Heater Maintenance and Troubleshooting Skillset

• NYS Driver’s License – required to operate military vehicles without airbrakes

• CDL-B – Required for vehicles with airbrakes that are over 26,001 lbs

• CDL-A – Required for vehicles with airbrakes and tractor trailer combinations

1.15.1.2. Equipment

Parts and Records Clerk Functional Area

• Requisition and Receive Repair Parts

• Perform SSL Inventories

• Prepare maintenance forms to document work performed

• Record maintenance actions and update equipment records

• Familiar with Global Combat Support System – Army (GCSS-A)

1.15.2 Organizational Conflict of Interest: The Contractor and subcontractor shall not employ any person or perform a contract in a situation where the existence of conflicting roles may bias the Contractor's judgement or prevent unfair competitive advantage in accordance with Organizational Conflict of Interest Rules in FAR 9.5. Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the KO immediately whenever Contractor becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.15.2. General:

1.15.2.1. The Contractor shall be responsible for ensuring all personnel performing work under this contract possess and maintain current certifications as indicated in this PWS during the execution of this contract.

1.15.2.2. Contractor personnel performing work under this contract shall be able to read, write, speak, and understand the English language to effectively carry out all contract requirements. They shall have a command of both the written and spoken English language to properly clearly, and effectively communicate in person or via electronic devices (telephone or Email) with co-workers, customers, and the general public.

1.15.2.3. Contractor personnel performing work under this contract shall be U.S. citizens unless the provisions of Army Regulation 25-2, Information Assurance have been fully completed and approval has been granted by the Government for the non-U.S. citizen to perform the required support.

1.15.3. Key Personnel: Key personnel shall not be added to or removed from the contract without express acknowledgement of the COR. Any changes to the working status of these key personnel shall be transmitted (in writing) to the KO/COR within ten (10) work days of the proposed change. If, for any reason, any of the key personnel becomes, or is expected to become, unavailable for work under this contract for a continuous period exceeding 30 work days the Contractor shall promptly replace personnel with personnel who possess qualifications equal to or better than that of the original employee. The Contractor shall ensure all key personnel terminated or released from employment under this contract are replaced within ten (10) work days of the termination.

1.15.3.1. The follow are considered key personnel by the Government: The Contractor shall provide a Program Manager (PM) who shall be responsible for the performance of the work under this contract. The name of this person, and an Alternate PM (APM), who shall act for the Contractor when the PM is absent, shall be designated in writing to the KO at the post award conference. The PM or APM shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The PM or APM shall be available between the hours of 8:30 AM to 4:30 PM, Monday through Friday, except federal holidays or when the government facility is closed for administrative reasons

1.15.4. Identification of Contractor Personnel: All Contractor personnel attending meetings, answering government telephones, and working in other situations where their Contractor status is not obvious to third parties, are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are government officials.

1.15.5. Contractor Personnel Appearance and Performance: It is essential that all Contractor personnel meet the highest standards of professionalism and personal integrity. The Contractor shall ensure their personnel do not perform work under the influence of alcohol, illegal prescribed drugs or any other incapacitating agents. Contractor personnel shall be neatly groomed and dressed in business casual attire to present a professional appearance at all times.

1.15.6.1. The Contractor shall ensure all of their contractor staff are wearing appropriate attire for their required functional area. Contractor personnel shall be appropriately dressed, including individual protective clothing and equipment, for the work to be performed. At no time will contractor employees, or representatives wear or display any clothing, garment or accessory that is offensive, racial, gang- related, otherwise derogatory, or contrary to the Army values. Government rules and policies, regulations, laws, directives and requirements which are in place or issued during the contract term relating to law, order, and security shall be applicable to all contractor employees. Contractor personnel who violate such rules, policies, regulations, laws, directives or requirements may be denied access to the installation, either temporarily or permanently. The contractor shall provide employees with appropriate dress code information for their required functional area. Contractor employees shall not wear Bluetooth headsets while on a duty status. Headgear such as baseball hats, cowboy hats are not authorized except as issued by the contractor for wear while on duty. Other types of contractor issued hats for use during inclement (hot and cold weather) are authorized. All headgear (hats) will be worn as intended, straight and square on the head. Backwards or off-center wear, addition of bandanas, or other decorations is not permitted (exception:

military insignia (e.g. parachutist badge) or other military affiliation is authorized if in good taste and not contrary to the effort)

1.15.6.2 Conduct of Personnel: The KO may require the Contractor to remove from the job site any employee working under this contract for reasons of misconduct, security, or found to be under the influence of alcohol, drugs, or other incapacitating agents. Contractor employees shall be subject to dismissal from the premises upon determination by the KO that such action is necessary in the interest of the Government. In accordance with Joint Ethics Regulations, DOD 5500.7-R, and 18 U.S.C. 1382

(1972), The removal from the job site or dismissal from the premises shall not relieve the Contractor of the requirement of providing sufficient personnel to perform the services as required by this contract.

1.15.6.3. The contractor shall ensure that all contractor personnel meet the physical requirements to perform the function(s) and task(s) to which they are assigned. This may include performing work in conditions of inclement weather, extreme heat and cold, high/low humidity, blowing sand and dust, and working in confined spaces and at heights.

1.16.6.4. The contractor shall establish a drug-free workplace and ensure all employees are drug-free, verified prior to their start of work on this effort. The contractor will establish a random drug screening program with testing (≥10% of its employee population per month) that requires every employee to be tested at least once yearly. The contractor will not allow any employee who has possession of, or who is under the influence of alcohol or illegal / hazardous drugs to perform work under this effort.

Additionally, the contractor will follow testing guidelines of AR 600-85 & DoDI 1010.16 and the Department of Health and Human Services (HHS) mandatory guidelines for Federal Workplace Drug Testing Programs for all Testing Designated Positions (TDPs).

1.16. Data Rights: The government has unlimited rights to all documents/material produced under this contract to the extent permitted by the data rights clauses. The parties mutually acknowledge their understanding that this is the government’s intent. All documents and materials, to include the source codes of any software, produced under this task order shall be government owned and are the property of the government with all rights and privileges of ownership/copyright belonging exclusively to the government.

These documents and materials may not be used or sold by the Contractor without written permission from the contracting officer. All materials supplied to the government shall be the sole property of the government and may not be used for any other purpose. This right does not abrogate any other government rights.

1.17. Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with FAR Subpart 42.5. The post award conference will also be utilized to ensure Contractor understands all HSPD- 12 requirements. IAW AR 70-13 para 4-4.b.(1), the contracting office will hold periodic status or progress meetings with the KO, COR, Contractor, and other personnel as necessary (at least quarterly) to discuss problems, progress of the contract, and Contractor performance. This meeting will be held at a mutually agreed location, or telephonically. The CORs must ensure that they receive copies of written minutes and other correspondence related to these meetings, including follow-up actions. These meetings shall be at no additional cost to the Government.

1.18. Contracting Officer Representative (COR): The KO will designate, in writing, a COR. The COR will have authority to take certain actions specifically provided and within the limitations prescribed in the designation. A copy of the designation will be furnished to the Contractor. In no event will the COR, by virtue only of his/her designation as such, empowered to execute or agree to any contract modification thereof. The KO will retain the ultimate responsibility for the administration of the contract. Any discrepancy resulting from coordination with or advisement from the COR shall be addressed, in writing, to the KO. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: Assures that the Contractor performs the technical requirements of the contract; performs inspections necessary in connection with contract performance;

maintains written and oral communications with the Contractor concerning technical aspects of the contract; issues written interpretations of technical requirements, including government drawings, designs, specifications; monitors Contractor's performance and notifies both the KO and Contractor of any deficiencies; coordinates availability of government furnished property, and provides site entry of Contractor personnel.

1.18.1. The Contracting Officer will designate, in writing, an Alternate Contracting Officer’s Representative. The Alternate COR will have authority to take certain actions specifically provided and within the limitations prescribed in the designation. A copy of the designation will be furnished to the Contractor. In no event will the Alternate COR, by virtue only of his/her designation as such, empowered to execute or agree to any contract modification thereof. The Contracting Officer will retain the ultimate responsibility for the administration of the contract. The Alternate COR’s authority shall only be in effect during the absence of the COR.

1.21. Phase-In/Phase-Out Periods:

1.21.1. Phase-In: To minimize any decreases in productivity and to prevent possible negative impact on additional services, the Contractor shall have all key personnel on board, during the phase-in period.

During the phase-in period, the Contractor shall become familiar with performance requirements, in order to commence full performance of services on the start of the base period of performance. The Contractor shall obtain their CAC and conduct the inventory and transfer of GFP/GFE/GFM during the phase-in period.

1.21.2. Phase-Out: Prior to the completion of this contract, an observation period shall occur, at which time team management personnel of the incoming Contractor may observe operations. This will allow for orderly turnover of facilities, equipment, and records and will help to ensure continuity of services. The outgoing Contractor is ultimately responsible for performing full services IAW the contract, during the phase-out period, and shall not defer any requirements for the purpose of avoiding responsibility or of transferring, such responsibility to the succeeding Contractor. The outgoing Contractor shall fully cooperate with the succeeding Contractor and the Government, so as not to interfere with their work or duties.

1.21.2.1. To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the outgoing Contractor shall have all personnel on board during the phase-out period. The outgoing Contractor shall be prepared to transition the work load to the newly selected Contractor during the thirty (30) day phase-out period, which will occur at the end of the period of performance of the contractual effort.

1.21.2.2. Phase-Out Plan. The incoming Contractor shall develop a phase-out plan to affect a smooth and orderly transfer of contract responsibility to a successor. The plan shall fully describe the Contractor’s approach to the following issues, at a minimum: Inventories and turn-over of government property;

removal of Contractor property; reconciliation of all property accounts; turn-in of excess property; data and information transfer; clean-up of Contractor work areas; and security debriefings in accordance with AR 380-5 for incumbent personnel holding security clearances; and any other actions required to ensure continuity of operations. The Contractor shall provide the plan to the COR thirty (30) days before the phase-out period commences.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER. A person with authority to enter into,…

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