PWS_DRAFT.docx

PERFORMANCE WORK STATEMENT (PWS)

Joint Service Lightweight Integrated Suit Technology Suit and Training Material Cleaning Services for USAMRICD Chemical Casualty Care Division Training Exercises

Part 1 General Information

1 General: This is a non-personal service contract under which the personnel rendering the service(s) are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees.

1.1 Description of Services/Introduction: This is a non-personal service contract to provide laundry services for government owned chemical protective over garments to the United Stated Army Medical Research Institute of Chemical Defense (USAMRICD), located on Aberdeen Proving Ground, MD.

1.2 Background: The USAMRICD operates as a key component of the Defense Health Agency's broader research and development enterprise. Functionally, USAMRICD’s mission aligns under the purview of the Defense Health Agency's Assistant Director for Support, who is responsible for the comprehensive management and oversight of all research, development, and acquisition activities across the agency.

A core element of USAMRICD's mission to provide leadership and materiel solutions to protect, treat, and sustain Warfighters against chemical and biological threats is accomplished through comprehensive training and education programs. The Chemical Casualty Care Division (CCCD) at USAMRICD delivers field training exercises designed to equip personnel with the knowledge and skills necessary to respond effectively to chemical warfare incidents. To support the CCCD’s training mission, personnel participating in field training exercises utilize chemical protective overgarments, including Joint Service Lightweight Integrated Suit Technology (JSLIST) suits, and other training materials. These items become soiled during training from normal wear and use and require laundering to ensure the availability of clean protective equipment for subsequent training cycles. This PWS specifically addresses the laundry needs generated solely from CCCD-led field training exercises. Consistent, effective laundry services that adhere to stringent quality and safety standards are critical to maintaining operational readiness, protecting personnel from potential skin irritation or discomfort during training, and supporting USAMRICD’s mission to develop medical countermeasures and train personnel against chemical threats, ultimately enabling Warfighter success in a chemical warfare environment.

1.3 Scope: This PWS defines the requirements for a Contractor to provide laundry cleaning services for JSLIST suits and other training materials used exclusively by personnel participating in field training exercises offered by USAMRICD. The requirement includes picking up soiled laundry generated from CCCD training exercises; verifying quantities; cleaning items according to specified procedures; removing soil and stains within specified limitations; folding, bundling, and packing cleaned items; replacing damaged or lost items; and delivering clean laundry and associated documentation to USAMRICD. The services covered by this PWS are essential to support USAMRICD’s training exercises provided by CCCD, ensuring the availability of clean and functional JSLIST suits and training materials for trainees.

1.4 Objectives: The objective of this contract is to provide:

1.4.1 Provide timely and reliable cleaning services for JSLIST suits and training materials used in CCCD field training exercises, ensuring minimal disruption to training schedules.

1.4.2 Ensure the effective cleaning of JSLIST suits and training materials in accordance with specified procedures, removing soil and stains while adhering to the constraints for maintaining garment integrity following field training exercises.

1.4.3 Maintain accurate inventory control of cleaned items, minimizing losses and facilitating timely replacement of damaged items used in CCCD training.

1.4.4 Deliver clean, folded, bundled, and packaged laundry in a consistent and organized manner, facilitating easy distribution and use by USAMRICD personnel administering training.

1.4.5 Provide prompt and accurate communication and reporting regarding laundry pick-up, verification, processing, delivery, and any discrepancies or issues encountered related to CCCD training laundry.

1.4.6 Minimize the cost of laundry services while maintaining the required quality and performance standards for the support of CCCD training activities.

1.5 General Information:

1.5.1 Quality Control Plan (QCP): The Contractor’s existing quality assurance system shall be utilized in accordance with FAR 12.208. The QCP will initially be submitted with the offeror’s proposal and be updated upon award (Deliverable 1). The QCP will document how the Contractor will meet and comply with the quality standards established in this PWS. At a minimum, the QCP must include a self-inspection plan, an internal staffing plan, and an outline of the procedures that the Contractor will use to maintain quality, timeliness, responsiveness, and customer satisfaction.

A preliminary QCP shall be included with the Quote (Deliverable 1). The Contractor’s Proposed QCP shall be submitted to the Contracting Officer (CO) through the Contracting Officer’s Representative (COR) for review within 10 days after date of contract award (Deliverable 1).

The Government will review and either notify the Contractor in writing of acceptance of the plan or return their comments to the Contractor within 5 days. If the Government has provided comments, the Contractor shall then have 5 days to submit a Final QCP. After receipt of the Final QCP, the Contractor may receive the CO’s acceptance in writing. Any proposed changes to the accepted QCP are required to be resubmitted for acceptance by the CO no later than 5 days prior to the anticipated change and before implementation by the Contractor. The timeline noted above will apply for review and acceptance for proposed changes. At a minimum, the QCP must include and answer the following to be acceptable:

(a) A chart showing the organizational structure and lines of authority, the names, qualifications, duties, responsibilities, and classification of each member of the Contractor's Quality Control Team.

(b) How the Contractor will monitor work to ensure performance complies with all deliverables (etc. timelines, deadlines, and goals);

(c) How the Contractor will monitor work to ensure performance complies with all specifications and requirements of the contract, including the contract’s clauses;

(d) How the Contractor will identify, investigate, and correct any non-conforming performance and prevent similar deficiencies in the future; and

(e) How the Contractor will file and save all Quality Control related documents for the life of the contract plus 5 years.

1.5.1.1 An Analysis of Quality Control and Timeliness of Submittals (i.e., deliverables) shall be provided to the COR within 30 days upon completion of each option period (Deliverable 2).

1.5.2 Quality Assurance: The Government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the acceptable quality levels (performance thresholds).

1.5.3 Recognized Holidays: The following provides information on recognized holidays for the purpose of the PWS. If submittal of any documentation (e.g., deliverables, submittals, etc.) deadlines fall on a holiday, the closest work day prior to the holiday will apply as the deadline for submittal.

1.5.3.1 U.S. Holidays: Work shall not be performed on U.S. federally recognized holidays occurring during the normal workweek. When a U.S. holiday occurs on a Saturday or a Sunday, the holiday is observed on the preceding Friday or following Monday, respectively.

Christmas Day December 25th

1.5.4 Operating Hours: The Government facility office hours, facility operating hours, and the Contractor support hour requirements often coincide, however, they may differ. Please refer to the following:

1.5.4.1 Government Facility Office Hours: The Government facility office hours are 0600 to 1800 Eastern Time (EST), Monday through Friday except U.S. Holidays identified in paragraph 1.5.3.1 above or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government-directed facility closings.

1.5.4.2 Government Facility Operating Hours: The Government facility operating hours occur between the hours of 0830 to 1530 EST Monday through Friday. The Government facility is closed during U.S. Holidays identified in paragraph 1.5.3.1, local or national emergencies, administrative closings, or similar Government-directed facility closings. The Government facility may close due to local or national emergencies, administrative closings, or similar Government directed facility closings and will be communicated by the CO to the Contractor.

1.5.4.3 Contractor Support Hours: The Contractor shall provide support during Government Facility Operating Hours. The Government facility is closed during U.S. Holidays identified in paragraph 1.5.3.1, local or national emergencies, administrative closings, or similar Government-directed facility closings. The Government facility may close due to local or national emergencies, administrative closings, or similar Government directed facility closings and will be communicated by the CO to the Contractor.

1.5.5 RESERVED.

1.5.6 Place of Performance: Work shall be performed at the Government Facility, located at:

USAMRICD

8350 Ricketts Point Road Aberdeen Proving Ground, MD 21010-5400

Buildings located on the USAMRICD campus:

· Building E2180

· Building E2900

· Building E3083

· Building E3109

1.6 Security Requirements: The following information is provided on security related matters.

1.6.1 Security Program: RESERVED.

1.6.2 Personnel Security Clearance Requirements: RESERVED.

1.6.3 Installation Access: Access to U.S. installations, buildings and controlled areas is limited to personnel who meet security criteria and are authorized. Failure to submit required information/data and obtain required documentation or clearances will be grounds for denying access to U.S. installations, buildings and controlled areas. The Contractor shall ensure that any subcontractors used in performance of this contract complies with these requirements and that all employees, of both the Contractor and any subcontractor utilized by the Contractor, are made aware of and comply with these requirements.

The Contractor shall be aware of and comply with the requirements associated with Installation Access Control. The Government is not liable for any costs associated with performance delays due solely to a firm’s failure to comply with Installation Access Control System processing requirements.

The Contractor shall return installation passes to the issuing Installation Access Control System office when the contract is completed or when a Contractor employee no longer requires access.

1.6.4 Physical Security:

1.6.4.1 The Contractor shall safeguard all Government equipment, information, and property provided for Contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured in accordance with the Army Physical Security Program (AR 190-13).

1.6.4.2 Contractors shall be escorted by an USAMRICD employee at all times while on-site at USAMRICD.

1.6.5 Operations Security requirements: Contractor personnel shall adhere to facility security policies and restrictions. The Contractor shall immediately report suspicious activities to security personnel.

1.6.5.1 Access and general protection/security policy and procedures: Contractor and all associated sub-contractor’s employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements Federal Acquisition Regulation (FAR) clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DoD, Headquarters of the Department of the Army and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in Contractor security matters or processes.

1.6.5.2 For contractors that do not require Common Access Card but require access to a DoD facility or installation. Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/Army Regulation (AR) 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative), or, at Outside of the Continental United States (OCONUS) locations, in accordance with status of forces agreements and other theater regulations.

1.7 Data Rights: The Government has unlimited rights to all documents and materials produced under this contract. All documents and materials, to include the source codes of software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership and copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the Contractor without written permission from the CO. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.8 Non-Disclosure Requirements: Performance under this contract may require the Contractor to access data and information proprietary to a Government agency, another Government Contractor, or of such nature that its dissemination or use other than as specified in this PWS would be adverse to the interests of the Government or others. The Contractor and Contractor personnel shall not divulge, or release data or information developed, or obtained under performance of this PWS, except to authorized Government personnel or upon written approval of the CO. The Contractor shall not use, disclose, or reproduce proprietary data, which bears a restrictive legend, other than as specified in this PWS. All documentation showing individual names or other personal information shall be controlled and protected under the provisions of the Privacy Act of 1974, Public Law 93-579, 5 United States Code (U.S.C.) Section 552a.

1.9 Protection of Government and Contract Information: Per Public Use Notice of Limitations stated by Defense Imagery Management Operations Center and contained at www.dimoc.mil/resources/limitations/, the Contractor shall not cite any information (e.g., contract information, pictures, locations, etc.) obtained through this contract on any hard copy or digital marketing tools to include its company website.

1.10 Non-Disclosure Statements: The Contractor shall provide signed non-disclosure agreements to the Government no later than 5 days (Deliverable 3) prior to commencement of work under the contract. Disclosure of information by Contractor personnel may result in removal of Contractor personnel from performance under this contract.

PART 2

DEFINITIONS & ACRONYMS

2. Definitions and Acronyms

2.1 Definitions: Although not inclusive of every term used within this PWS, the following provides a list of definitions used throughout this PWS and commonly used in the acquisition field.

Contracting Officer (CO) – means a person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

Contracting Officer's Representative (COR) – As defined in Defense Federal Acquisition Regulation Supplement (DFARS) 202.101, means an individual designated and authorized in writing by the CO to perform specific technical or administrative functions. DoD Instruction 5000.72, Part II Definitions states the following when defining a COR: “Defined in subpart 202.101 of Reference (f). Any individual delegated responsibilities pursuant to subpart 1.602-2 of Reference (e), regardless of local terminology, must be certified in accordance with this instruction. For example, local terminology can be COR, CO’s technical representative, technical point of contact, technical representative, alternate COR, administrative COR, assistant COR, line item manager, task order manager, quality assurance personnel, quality assurance evaluator, or COR management.” In addition, AR 70-13, Chapter 2, paragraph 2-2g, states, in part, the following when providing other surveillance support personnel to assist the COR when needed, “…These other surveillance support personnel may serve as on-site representatives of the COR in performance of actual contract surveillance if they meet all COR requirements and have been appointed by the CO as alternate CORs.”

Contractor – means a supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

Day – means, unless otherwise specified, a calendar day.

Deliverable – means anything that can be physically delivered but may include non-manufactured things such as meeting minutes or reports.

Government Property - means all property owned or leased by the Government. Government property includes both Government-furnished and Contractor-acquired property. Government property includes material, equipment, special tooling, special test equipment, and real property. Government property does not include intellectual property and software.

Physical Security – means that part of security concerned with physical measures designed to safeguard personnel; to prevent unauthorized access to equipment, installations, material, and documents; and to safeguard against espionage, sabotage, damage, and theft.

Quality Assurance – (or Government contract quality assurance) means the various functions, including, inspection, performed by the Government to determine whether a Contractor has fulfilled the contract obligations pertaining to quality and quantity.

Quality Assurance Surveillance Plan (QASP) – means the key Government-developed surveillance process document and is applied to Performance-Based Service Contracting (PBSC). The QASP is used for managing Contractor performance assessment by ensuring that systematic quality assurance methods validate that Contractor quality control efforts are timely, effective, and are delivering the results specified in the contract or task order. The QASP directly corresponds to the performance objectives and standards (i.e., quality, quantity, timeliness) specified in the PWS. It provides specific details on how the Government will survey, observe, test, sample, evaluate, and document Contractor performance results to determine if the Contractor has met the required standards for each objective in the PWS. The QASP, with very few if any exceptions, is an internal to Government document.

Quality Control – means all necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

Subcontractor – means one that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.

2.2 Acronyms: Although not inclusive of every term used within this PWS, or that may be included in an acquisition, the following provides a list of acronyms commonly used in the acquisition field.

PART 3

GOVERNMENT PROPERTY (GP) AND SERVICES

3. Government Property and Services

3.1 Services: RESERVED.

3.2 Facilities: RESERVED.

3.3 Utilities: RESERVED.

3.4 Equipment: RESERVED.

3.5 Special Tooling and Test Equipment: RESERVED.

3.6 Materials: The government will provide the government owned chemical protective overgarments requiring laundering.

3.7 Training: RESERVED.

3.8 Common Access Card: RESERVED.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. Contractor Furnished Property and Services

4.1 General: RESERVED.

4.2 Secret Facility Clearance: RESERVED.

4.3 Materials: RESERVED.

4.4 Vehicles and Equipment: The Contractor shall provide all means of vehicle transportation and equipment necessary to pick up, drop-off, and launder government-owned materials. This includes the facilities, equipment (laundry machines), and consumables (cleaners) for laundering.

4.5 Background Checks: RESERVED.

PART 5

SPECIFIC TASKS

5.1 Basic Services:

5.1.1 The Contractor shall provide chemical protective overgarment laundry cleaning services. Exhibit 1 describes the type of item and estimated quantities expected per service and annually.

5.1.2 All pick up & drop-off dates and times shall be coordinated with the COR or Technical Point of Contact (TPOC) (Exhibit 2).

5.2 Tasks: Tasks consist of the following:

5.2.1 Dirty laundry pick up and quantity confirmation.

5.2.1.1 The Contractor shall pick up dirty laundry as described in the schedule on Exhibit 2.

5.2.1.2 At the time of pick up, the Contractor will receive an initial item count from the COR or TPOC. The count may be given to the Contractor on DA Form 1974 (Exhibit 4). The Government’s item count will include the type and quantity of each type of item for laundering. For JSLIST suits, the Government’s count will also specify the size and National Stock Numbers (NSN) (Exhibit 3).

5.2.1.3 The Contractor shall verify the item counts provided by the Government within 24 business hours of laundry pick up. The Contractor shall either call or email the COR and provide the contractor’s counts of items (Deliverable 4). The Government will accept a 5% discrepancy in counts on all items except for JSLIST suits. Any discrepancy in counts on the JSLIST suits will be resolved by the COR.

5.2.2 Wash, dry, fold, and pack laundry.

5.2.2.1 The Contractor shall wash, dry, and fold all items according to commercially accepted practices. For the JSLIST suits, the contractor shall wash the jacket and trousers according to the following instructions:

5.2.2.1.1 Before laundering and drying, remove any items or papers left in pockets; engage all the zippers and fastener tapes to minimize the risk of rips, tears, and other damage during laundering.

5.2.2.1.2 Do not starch, bleach, dry clean, or steam press the overgarment. Do not attempt stain removal or use fabric softener.

5.2.2.1.3 Tumble dry at a low temperature and a delicate cycle. Remove the overgarment from the dryer immediately. If Air-drying, remove the overgarment from the washer and place it on a rustproof hanger. Do not allow the clothespins or hangers to puncture the overgarment.

5.2.2.2 Any items (change, papers, etc.) found inside garments or laundry bags shall be collected, packaged in a clear plastic bag for return to government during drop off.

5.2.2.3 The Contractor shall ensure that article soil, spots, and stains are removed during processing. Articles must be clean, thoroughly dry, free of lint, free of objectionable odors, and contain no trace of laundry facility supplies in the fabric.

5.2.2.4 The Contractor shall fold, bundle and pack laundered articles in the following quantities:

5.2.2.4.1 Duffle and barrack bags shall be packed in quantities of 10 each.

5.2.2.4.2 Rags, bath towels, and hand towels shall be packed in bundles of 10 per type.

5.2.2.4.3 Head harnesses shall be packed in bulk.

5.2.2.4.4 Each JSLIST suit shall be bundled as a complete set consisting of one (1) jacket and one (1) trouser, ensuring both items are the same size and have the same camouflage pattern . These form a single "Individual Suit Bundle." Each Individual Suit Bundle must be clearly marked on the exterior with the suit size and NSN. Durable packing tape with legible, waterproof markings, or securely attached paper labels clearly indicating the size and NSN, are acceptable methods. Individual Suit Bundles shall be packed into bags. Each bag shall contain a maximum of twenty (20) Individual Suit Bundles. Each bag must only contain Individual Suit Bundles of the same size. Bags must not contain Individual Suit Bundles of mixed sizes. Each bag must be marked on the exterior to indicate the size of the JSLIST suits contained within, the NSN and the total number of bundles in the bag (for example: "SIZE: MEDIUM, NSN: XXXXX, 20 BUNDLES"). Durable packing tape with legible, waterproof markings, or securely attached paper labels clearly indicating the size and number of bundles, are acceptable methods. Each bag must be securely closed to prevent loss or contamination of the contents during handling and transport.

5.2.2.4.5 Black butyl gloves and white cotton liners shall be paired as a complete set consisting of one (1) left-hand black butyl glove, one (1) left-hand white cotton liner, one (1) right-hand black butyl glove, and one (1) right-hand white cotton liner, with all four items being the same size. Complete glove sets must be individually packaged in clear plastic wrapping.

5.2.2.5 Damages and replacements.

5.2.2.5.1 The Contractor shall record on DA Form 1974 (Exhibit 4) any items damaged during the laundering process and maintain a log of damaged items.

5.2.2.5.2 Damaged items are not to be returned to the Government. Damaged items are those that are found to have rips, holes, or tears of any size after the laundering process.

5.2.2.5.3 The Government will accept a 5% loss on barrack bags, laundry bags, towels and rags without requiring replacements. If the damaged quantity exceeds 5%, the Contractor shall replace the full number of damaged items with new/unused replacements equivalent in type and material.

5.2.2.5.4 The Government requires full replacement of any damaged JSLIST suits and head harnesses with the exact size and pattern as the damaged item. Exhibit 3 provides NSN numbers for JSLIST suits.

5.2.2.5.5 Replacement items must be packaged separately according to type of item and size.

5.2.2.5.6 The cost of laundering and replacements of damaged items shall come at no cost to the Government.

5.2.3 Clean laundry delivery and delivery report.

5.2.3.1 The Contractor shall deliver the packaged laundered items, items found in pockets and bags, and replacement items to the Government not later than seven business days from the date of pick up (Deliverable 5).

5.2.3.2 At the time of delivery, the Contractor shall provide the COR with a delivery report (Deliverable 6) containing the following information:

· The initial Government count of items

· Contractor’s final count of laundered items

· List of items damaged or lost during the laundering process to include size if applicable (damaged or lost items shall not be included in the final weights or counts used for invoicing)

· Final weight (in pounds and ounces) of laundered and packaged barrack bags, laundry bags, rags, huck towels and head harnesses

· Final count of JSLIST suits by size

PART 6

APPLICABLE PUBLICATIONS

6. Applicable Publications (Current Editions): The following publications, manuals, regulations, etc. are mentioned in this PWS and are listed below.

PART 7

ATTACHMENT AND TECHNICAL EXHIBIT LISTING

7. Attachment and Technical Exhibit List

7.1 Exhibit 1 - Estimated Annual Workload per Contract Year/Per Service

7.2 Exhibit 2 – Laundry Service Schedule

7.3 Exhibit 3 – JSLIST National Stock Numbers

7.4 Exhibit 4 – DA Form 1974, Laundry List

7.3 Technical Exhibit A – Performance Requirements Summary

7.4 Technical Exhibit B – Deliverables Schedule

EXHIBIT 1

Estimated Annual Workload/Per Service

Per Contract Year

EST. QUANTITY

Per Service

· EXHIBIT 2

Laundry Service Schedule – base period of performance only. Dates for option periods will be provided to the Contractor with the Notice of Intent (FAR 52.217-9 in the award) to exercise the option period.

EXHIBIT 3

JSLIST National Stock Numbers

JSLIST Coat Desert

Barrack Bag

8465-00-530-3692

Head Harnesses

4240-01-539-3426

TECHNICAL EXHIBIT A

Performance Requirements Summary (PRS)

Dirty laundry pick up and quantity confirmation (paragraph 5.2.1)

The Government will accept a 0% discrepancy in counts for JSLIST suits.

100% Inspection

Wash, dry, fold, and pack laundry (paragraph 5.2.2)

The Government requires 100% replacement of any damaged JSLIST Suits and Head Harnesses with the exact size and pattern as the damaged item.

100% Inspection, Customer Feedback

TECHNICAL EXHIBIT B

DELIVERABLES SCHEDULE

Deliverable 1

QCP

(paragraph 1.5.1)

Proposed QCP with quote during solicitation.

Within 10 days after award, 5 days after Government comments.

Within 5 days before anticipated changes.

Deliverable 2 Analysis of Quality Control (paragraph 1.5.1.1)

Deliverable 3 Non-Disclosure Statements (paragraph 1.10)

Deliverable 4 Laundry items count confirmation (paragraph 5.2.1.3)

Deliverable 5 Laundry drop-off (paragraph 5.2.3.1)

Deliverable 6 Delivery Report (paragraph 5.2.3.2)