PWS Draft.docx

PERFORMANCE WORK STATEMENT FOR Korea Rotational Forces Hotel

1.0 BACKGROUND

The Performance Work Statement (PWS) outlines service requirements to request Hotel rooms and conference room in support of Korea Rotational Forces (KRF) from 22 September 2024 to 26 October 2024, in Gwangyang City, Korea. conducting the Pacific Amphibious Leaders’ Symposium 2024 (PALS-24) with regards to the venue space in the month of June 2024, in Seoul, Republic of Korea.

2.0 DESCRIPTION OF SERVICES

3.0 SCOPE OF WORK

In accordance with the below schedule of supplies and services, the vendor will provide rooms and conference rooms as defined within this statement of work. The term vendor, contractor, and / or hotel shall be used interchangeably and carry equal weight and meaning when referring to the provider of the services, facilities, functions rooms or material contained in this Performance Work Statement. The contractor shall furnish rooms and related services as listed below:

a. Single Bed Room for One Occupant

b. Twin Bed Room for Two Occupant

c. Suite Room with separate Bedroom and living area

d. Complimentary Breakfast

e. Conference Room

f. Laundry

3.1 Hotel Location:

Hotel shall be located within 8 km radius from Gwangyang Port.

3.2 Hotel Accommodation:

Hotel shall be enough room to accommodate 280 people.

4.0 ROOM REQUIREMENTS:

4.1 Furnishings:

4.1.1. Single personnel shall be lodged one (1) to each hotel Guestroom as ordered by the U.S. Government. In case of a double occupancy, each personnel in the double occupancy room shall have one bed each. Suite room should have at least 42.1 m2 space. Rooms shall contain the following minimum furnishings, supplies and features:

a. One or two beds (as ordered above) with high quality mattress at least 100 centimeters wide and 200 centimeters long

b. One lounge chair.

c. Desk Chair.

d. Combination desk/dresser or both.

e. Dresser Mirror.

f. Bedside table; with suitable power supply.

g. Television, not less than 14" screen.

h. Telephone in room with 24-hour service.

I. One sterilized glass for each individual, tray and ice container.

j. Wastebasket.

k. Four clothes hangers for each individual and adequate closet space for hanging clothes.

l. Fresh potable water (chlorinated to no less than 0.1 ppm) shall be provided to all occupants in their rooms. The maximum required daily amount should be approximately one (1) liter per room.

m. Rooms provided under this contract shall be equipped with sufficient heating and cooling devices to maintain a temperature of not less than 68 degrees F (20 degree C) not more than 78 degrees F (26 degrees C).

4.1.2 Bathrooms shall contain the following minimum furnishings and supplies:

a. Two bath towels, one hand towel, one wash cloth, a bath mat, and one packet of soap for each individual daily. Bath towels, hand towels and washcloths shall not be worn nor thin in texture and shall be changed daily.

b. Lavatory/Sink.

c. Commode (only a western style fixture is acceptable).

d. Mirror over vanity or over the washbasin in the lavatory.

e. Bathtub or shower.

f. Shower Curtain or glass enclosed shower area

g. Tub mat, safety strips or built-in slip-resistant tubs.

h. Adequate toilet tissue.

4.1.3. Bathrooms provided under this contract shall meet the following minimum.

a. Each fixture shall have stops for the sink/tub drains.

b. Sufficient hot water for bathing shall be available.

c. Sufficient lighting with a separate switch for the bathroom.

d. The sink may be located outside the enclosed bathroom space (which contains the tub, shower, and commode) such as in a small anteroom to the bathroom, which is separate from the sleeping area. However, sinks located so that they are a part of the sleeping area are not acceptable. The general construction of the bathroom area must be such that normal sound, light, odor, or moisture cannot readily enter the sleeping area when the bathroom door is closed. Windows located in the bathroom must be sufficiently opaque (or covered with appropriate blinds or drapes) to provide complete privacy for the bathroom occupant.

4.1.4 Furniture and fixtures in guest rooms, including bathrooms and foyers shall be clean and not contain noticeable cigarette burns, cuts or tears. No item of furniture shall be considered satisfactory if it is broken or damaged.

4.2 Cleaning:

4.2.1 All rooms shall be cleaned on a daily basis and must be free of dust and dirt. Bathing and toilet facilities will be cleaned, sanitized, and deodorized daily. Daily cleaning shall be completed in accordance with hotel practice, but all rooms must be cleaned prior to 1500 hours daily. In case of multiple day stay, rooms shall be cleaned prior to 1700 hours daily on weekends.

4.2.2 Closets, windows, and blinds shall be clean and free of dirt and dust.

4.3 Fire Safety Requirements:

4.3.1 The Contractor shall have signs in English indicating the location of emergency exists prominently displayed on all floors utilized by the individual lodged.

4.3.2 The building, including all guest rooms to be provided under this contract, shall meet the requirements of Republic of Korea Fire Protection and Safety laws and regulations.

4.3.3 The building shall have a building-wide fire detection and alarm system with provisions for manual activation in the corridor of every floor. Guest rooms, sleeping areas and corridors shall be equipped with heat or smoke detection devices.

4.3.4 All rooms shall have at least one window facing an open court or public way; windows opening to narrow airshafts are not acceptable. When covered by drapes, the drapes shall be of fire-resistant materials.

4.3.5 Interior finishes of guest rooms and avenues of egress, i.e., escape corridors, stairwells and stairwell doors shall be of fire-resistant construction.

4.3.6 Carpeting shall be treated to impart flame resistant properties.

4.3.7 Guest rooms and corridors thereto shall be equipped with operational automatic sprinklers.

4.3.8 Each floor shall have a minimum of two means of egress from the building, exclusive of elevators. At least one means of egress shall be rated as a fireproof and smoke-proof stairwell enclosure, if inside the building. It shall have fire rated doors with effective and operational self-closing devices and panic hardware openers. Attachments or hardware which allow fire doors leading to the means of egress to be propped open using wedges, wires, or other temporary or permanent holding or locking devices which do not permit ready egress at all times shall not be considered to be an acceptable means of egress.

4.3.9 All means of egress and the paths to the means of egress shall be clearly marked or indicated and provided with constantly illuminated exit and exit directional signs as applicable. Emergency lighting shall be provided in the paths of egress.

4.3.10 Hotel management shall have a regular employee-training program for organized fire suppression and emergency evacuation of hotel guests.

5.0 MEAL REQUIREMENTS

5.1 If a complimentary breakfast is provided to all customers as a standard practice, the proposal shall annotate that breakfast is complimentary and included with the room price to all guests. If breakfast is not provided as complimentary, or requires an additional fee above the standard room price, the proposal shall annotate that breakfast is not included. No favorable or unfavorable rating will be given to a hotel based on the inclusion or exclusion of a complimentary breakfast.

5.2 A breakfast will be provided to individuals between 07:00-09:00.

6.0 FACILITY REQUIREMENTS

6.1 CONFERENCE ROOM REQUIREMENTS

6.1 .1 Conference room shall have two spaces to accommodate 40 people and 70 people. The conference room shall be equipped with a projector, projection screen, microphone, sound system.

6.2 LAUNDRY ROOM REQUIREMENTS

6.2.1 The hotel shall have a laundromat with at least two washers two dryer for laundry. The machines shall be operated with free or by coin.

7.0 QUALITY ASSURANCE PROVISIONS:

7.1 Responsibility for Inspection: The contracting officer representative or contracting officer will be responsible for the performance of all inspections to determine compliance with the requirements of this purchase description. The Government reserves the right to perform any of the inspections to assure that supplies and services conform to prescribed requirements.

8.0 PREVENTIVE OF PILFERAGE: The contractor shall provide such as security box or place to secure items of high value to each guest.

9.0 CANCELLATION OF RESERVED ROOMS:

9.1 Cancellations made prior to 06:00 PM on the arrival date would cost no additional charge to the Government.

9.2 Cancellations made after 06:00 PM on the arrival date would be charged for the first night of the reservation.

10.0 CHECK IN/ OUT PROCEDURES:

10.1 Check in and checkout shall be in accordance with standard commercial practice as follows:

a. Check in will be no earlier than 1500 hours

11.0 Qualification of Contractor:

a. Contractor Manager (CM). The Contractor shall provide a qualified CM who shall be responsible for the overall performance of the work. The CM shall be able to read, write, speak and understand English and shall fully understand the requirements of this contract.

b. The Contractor(s) shall submit evidence proving that they have had a minimum of two (2) prior years’ experience within the last five (5) years for this type of services or similar type of services as specified in PWS. This may be commercial market or US Government requirement.

c. The Contractor shall possess a valid (호텔 경영사업자 등록증) in Hotel Management granted by the Government of Republic of Korea (ROK).

12.0 Quality Control (QCP).

The Contractor shall institute the U.S. Military’s Quality Assurance Methods ensuring that the Quality Control system meets the requirements of FAR Clause 52.246-4 and FAR Part 46 previously mentioned. The Contractor shall develop and maintain a Quality Control plan which is applicable to the processing of product IAW this Performance Statement of Work which shall meet the requirements of the FAR clause 52.246-4 previously mentioned. The QCP must be forwarded to and accepted by the Contracting Officer’s Representative (COR). The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of deficiencies and previously discussed in par 1.3 above. The Contractor’s QCP is the means by which the Contractor assures that the work complies with the requirement of the contract. A copy of the Quality Control Program shall be provided to the COR within 10 days after contract award date or no later than the post award conference. The Contractor shall institute and ensure a viable customer comment system is in place utilizing DA Form 5477, Customer Complaint Record and applicable methods which would allow for customer satisfaction of the particular service outlined in the contract.

13.0 Government Observations. At any time deemed appropriate by the COR, he or she may inspect the Contractor’s facilities for compliance with this contract, however, the COR may set up dates and times with the Contractor for routine inspections and quality assurance visits. The Contractor will be notified at least 24 hours in advance of any other civilian or military personnel associated with the US Army Garrison Daegu desiring to view the Contractor’s facilities and or operations.

14.0 Safety Requirements.

The Contractor will comply with all U.S. Occupational Safety & Health Administration (OSHA) regulations and is subject to the 19 ESC Safety Officer inspections of all Government Owned/Contractor Operated (GOCO) property for compliance with governing regulations.

15.0 Acronyms:

16.0 Technical definitions. Acceptable Quality Level (AQL).

AQL is a designated value of percent defective (or defects per hundred units) for which lots will be accepted most of the time by the sampling procedure being used.

17.0 Applicable Publications:

17.1. The Contractor must abide by all applicable regulations, publications, manuals, and local policies and procedures.

17.2 Documents are available upon request to the COR

18.0 Technical Exhibit / Attachment Listing:

18.1 Technical Exhibit 1: Performance Requirements Summary

PRS # 1

The Contractor shall provide life support services for Korea Rotational Forces 2024

PWS paragraph 4.2

The Contractor shall ensure that all rooms provided for are cleanly and free of mold

No more than five reported violation each month

Periodic inspections / validated customer complaint

PRS # 2

The Contractor provides adequate and maintained facilities for laundry.

PWS paragraph 4.2

The Contractor shall provide maintenance and capability for customers to conduct laundry.

More than 25% of equipment being inoperable

Periodic inspections / validated customer complaint

PRS #3

The contractor will respond to maintenance requests in a timely manner.

PWS paragraph 4.2

/ validated customer complaint

19.0 Liability:

The U.S. Government accepts no liability for the actions of the Contractor or his employees and agents.

20.0 General Safety Clause:

The service and equipment pertaining to the setup, maintenance, service, and removal for service requested anything else included in this statement of work regardless of placement or subtitle on statement of work will comply with USFK and any pertinent safety standards to installing their product on base. It is the Contractor’s responsibility to research USFK Regulations and comply with them. It is also the Contractor’s responsibility to supply all equipment required to operate the equipment safely and within regulation. The will undergo an inspection by base safety and the fire marshal. The Contractor will then fix any discrepancies at the Contractor’s expense.

21.0 Points of Contact and Authority:

The Contracting Officer (or designated representative) is the only person authorized to approve any changes to the requirements of this contract and not withstanding provisions contained elsewhere in this contract, the authority remains solely the Contracting Officer. The POC for the delivery of all items contained in this Performance of Work Statement is CPT Lopez, Edgar at edgar.a.lopez9.mil@army.mil or 315-763-4342.

End of Statement of Work