PWS DRAFT 11Dec2024 1.pdf

PERFORMANCE WORK STATEMENT LOGISTICAL AND ADMINISTRATIVE

SUPPORT FOR LIFECYCLE MANAGEMENT COMMAND (LCMC), ARMY MEDICAL

LOGISTICS COMMAND (AMLC) \FORT DETRICK, MARYLAND

Revised 5 December 2024

PART 1 GENERAL INFORMATION

1.0 GENERAL. This is a performance work statement (PWS) for a non-personal professional services contract and related services at the Army Medical Logistics Command (AMLC) Fort Detrick, Maryland. The AMLC is the Army medical Life Cycle Management Command (LCMC), delivering class VIII medical logistics, sustainment, and materiel readiness from the strategic support area to the forward tactical edge to increase survivability and sustain fighting strength. The AMLC consists of a headquarters located at Fort Detrick Maryland which oversees three subordinate commands: The US Army Medical Materiel Agency (USAMMA) Fort Detrick, Maryland, The US Army Medical Materiel center-Europe (USAMMC-E) located at Kaiserslautern, Germany and the US Army Medical Materiel Center-Korea (USAMMC-K) located at Camp Carroll, Korea. The capabilities of the AMLC include medical materiel storage and distribution, supply chain management and integration, synchronized medical acquisition and sustainment activities, contingency programs and prepositioned stocks, medical maintenance, industrial base partnerships, vaccine and medication storage and distribution, logistics assistance and training, medical foreign military sales, and optical fabrication. The contractor is not authorized to obligate the government.

1.1 DESCRIPTION OF SERVICES. The contractor shall furnish administrative, information technology, cyber security, program management, consultation, facilitation, product support, medical informatics support, technology assessment, financial, project and program management, data scientist support, acquisition, healthcare consultant, logistics, cataloging, and subject matter expertise services which are necessary to facilitate full program coordination, management, policy development, execution, requirements development, Risk Management Framework (RMF) and cybersecurity support and oversight across all AMLC’s acquisition areas and otherwise do all things necessary to perform and provide the work efforts in the PWS. This effort allows for the structuring and alignment of medical devices, their development, and sustainment support for deployed operational forces. Contractors directly support operational forces by developing strategic assessments, plans, and policies for Medical Logistics operations impacting the Department of Defense (DoD) and Army priorities.

1.2 BACKGROUND. The primary objective of this single-award IDIQ contract is to provide the programmatic, and technical support as necessary to allow responsive, high quality, and timely mission accomplishment within a flexible and changing environment. This award provides for services to support all aspects of the United States Army Medical Logistics Command (AMLC), and its Direct Reporting Units (DRU); United States Army Medical Materiel Agency (USAMMA), United States Medical Materiel Center – Europe (USAMMC-E), and United States Army Medical Materiel Center – Korea (USAMMC-K). This IDIQ supports the AMLC mission to project and sustain medical materiel capabilities and data in order to build and enable readiness for the Army and Joint Forces in Large Scale Combat Operations (LSCO) and Multi Domain Operations (MDO). This IDIQ will support the AMLC’s requirement to provide Army Life-Cycle Management Command (LCMC) services in support of the Geographic Combatant Commander during the six operational plan phases (Shape, Deter, Seize the Initiative, Dominate, Stabilize, and Enable Civil Authority).

1.3 GENERAL MISSION. The mission of the AMLC LCMC is to provide lifecycle management and sustainment solutions to the Army’s operating force units in support of readiness and various contingency operations.

1.4 OBJECTIVES. Policy and Analysis: The contractor shall provide administrative and professional services that support the medical LCMC central hub for policy and analysis; develop and enforce performance standards for subordinate AMLC organizations; monitor performance of supported command MEDLOG activities.

Contractor shall assist with the performance of material management and supply support performance analysis of both AMLC and supported commands; provide assessment, identification, and oversight of issues impacting Medical Materiel Quality Control (MMQC) messages, and the Modification Management Information System (MMIS); assist with conducting and supporting independent studies, reviews, and analysis within assigned programs and special interest areas; provide leadership with decision support by fusing logistics intelligence gathered from horizontal and vertical integration of input from field units, other Commands, Senior Command Representatives (SCR’s), Logistics Assistance Representatives (LAR’s), Army Field Support Brigades (AFSB), Program Managers and others as required to build the Command’s logistics common operating picture.

Contractor shall support the AMLC LCMC management of the Materiel Release (MR) process and Transition to Sustainment (T2S).

Contractor shall provide support to develop and deliver the overall direction in development, evaluation, control, and interpretation of logistical policies and procedures relating to the management of major and secondary items; Liaison to HQ and DA publication organizations, develop technical publication policy, training and production support for preparation of technical publications; maintains command Risk Management Framework policies

Contractor shall assist with the development, monitoring, and enforcement of Army LCMC responsibilities as the DoD Class VIII Medical Secondary Inventory Control Activity (SICA). Responsibilities include but are not limited to enforcement of medical cataloging adequacy and the Defense Logistics Agency (DLA) H6 Item identification standards for class VIII. The contractor shall be proficient with the Federal Logistics Information System (FLIS) and assist with representing the AMLC to the DHA MEDLOG Enterprise Data Management workgroup. The contractor will assist with representing the AMLC in DOD MEDLOG and Army logistics automation systems forums.

AMLC, ILSC, Readiness and Sustainment Directorate (R&S) Readiness Operations Product Support Integration Division (PSID)-Supply Product Support Integration Division (PSID)- Equipment Product Support Integration Division (PSID)- Reimbursables Supply Chain Integration Division (SCID)

Contractor shall assist Army and Joint Assemblage Managers through the AMLC, LCMC, Integrated Logistics Support Center (ILSC), R&S Operations, PSID-Supply, PSID-Equipment, PSID-Reimbursable and SCID Managers.

Responsibilities will include and not be limited to monitoring as assigned, the readiness, health, cataloging, sustainment, and source-ability status for Army, Joint, or Service medical assemblages, Sets, Kits & Outfits (SKOs), or Authorized Medical Allowance Lists (AMALs). Identify opportunities to increase readiness, executing configuration management, and identifying SKO-level impacts of Diminishing Manufacturing Sources and Materiel Supply (DMSMS) issues.

Serves as Fleet Managers monitoring the status of medical equipment throughout the Army and providing guidance and instructions for distribution, overhaul, repair, and disposal of managed items. Work may include coordination with Army, Joint, and DLA Troop Support Medical Purchasing to identify DMSMS and other issues impacting readiness of assigned items. Work will include collaboration with the Project Manager to implement modernization while maximizing Readiness IAW Army priorities. Maintains records of Modification Work Orders (MWO’s) Medical Materiel Quality Control (MMQC) message and Maintenance Management Information System (MMIS) message execution for managed fleets.

Contractor shall serve on the Product Support Manager Integrated Product Team PSM-IPT for supportability analysis;

utilize logistics databases to determine maintenance trends and input provisioning data, updates, and data extraction for assigned Sets Kits & Outfits (SKO’s), Army Line-Item Number’s (LIN), and National Item Identification Number’s (NIIN). The contractor shall support creation and validate the type classification of cataloging initiated through Cloud Equipping (cQuiP) facilitating the Basis Of Issue Plan (BOIP). Support includes LCMC sustainment considerations informing the class VIII product configuration and component listings. Specific sustainment considerations include but are not limited to the “start-up lists” and the building of identified materiel identified to the NSN level. NSN level sustainment includes the intent behind the AMLC Strategic Initiatives for supply chain optimization, setting the theater, modernization & reposition of Army Preposition Stock (APS), predictive logistics, and MEDLOG In Campaigning (MIC). The contractor support for NSN level sustainment includes identification of NSN level actionable readiness solutions and gaps with DLA demand accommodation ecommerce solutions.

Contractor shall assist with class VIII nonexpendable, durable, and expendables Transition to Sustainment (T2S) and the LCMC Materiel Release (MR) process for operational medical and non-medical materiel. Provides the PSM-IPT and LCMC with detailed recommendations informing the creation and sustainment of living acquisition documents.

Specific DoD acquisition documents include but are not limited to the Capability Development Document (CDD), Life Cycle Sustainment Plan (LCSP), Life Cycle Cost Estimate (LCCE), and Maintenance Task Analysis (MTA). Post T2S and the LCMC MR, the contractor shall provide sustainment support to address and resolve field inquiries and issues which require field studies, technical research, and investigation of materiel deficiencies and malfunctions. Contractors will prepare maintenance repair Statement Of Works (SOWs) and National Maintenance Work Requirements (NMWRs) for government/contractor facilities to inspect, test, service, repair, rebuild, overhaul and/or upgrade medical and nonmedical materiel.

AMLC, ILSC, Logistics & Technical Support Directorate (LTSD) Technical Information Management Division (TIMD) Supply Chain Management Division (SCMD) Catalog Support Division and Secondary Inventory Control Activity (SICA)

Contractor shall support acquisition LCL, database administration, technical writing, information management, and data science in support of the AMLC. Work will include actions supporting the ILSC to deliver integration with the sustainment enterprise and the adoption of precision logistics capabilities enabling effective class VIII supply chain management and battlefield medical logistics readiness. Contractor support will facilitate integrated planning and optimized materiel readiness in support of contested logistics environments and to operational forces deploying to Large Scale Combat Operations (LSCO) and Multi Domain Operations (MDO). Contractor support will facilitate Agile class VIII medical sustainment to operational forces for modernization, responsiveness, optimization.

Contractor will inform and support the LCMC management of the following class VIII medical commodity Lines Of Effort (LOE): Prepare. Provides acquisition governance LCL expertise facilitating T2S and the MRA sustainment decision making process (Objective Fleet Management). Provides data science informing LCMC opportunities to prioritize proactive class VIII medical supply chain surveillance and obsolescence management (Objective Supply Chain Management). LOE: Deploy. Provides data science and acquisition LCL support enabling predictive logistics for data driven decisions (Objective Supply Chain Management). LOE: Sustain. Provides acquisition LCL analytics supporting execution of the Class VIII Repair Cycle Float (RCF) program and MEDLOG In Campaigning (MIC) cataloging support (Objective Fleet Management). Provides acquisition LCL analysis and recommendations to modernize the DoD and Army class VIII supply chain incorporating the principles of the Supply Chain Operations Reference (SCOR) model (Objective Supply Chain Management).

AMLC Operational Support

Contractor shall support the LCMC Logistics Assistance Representative (LAR) provide technical and logistical advice to assigned units on AMLC-managed equipment; assists the AMLC and Service or Joint Materiel Developers in coordinating fielding, redistribution, and final turn-in; engages the servicing Supply Support Activity (SSA) leadership as needed to monitor performance ISO Army operational forces; trains operational units on medical logistics techniques and procedures; provides real-time situational awareness to the command; resolves problems or reports up the chain in the area of plans, policy, doctrine, supply, readiness, service, safety and operations of AMLC-managed equipment;

prepares and sends back to the AMLC information such as: Situation Reports, Product Quality Deficiency Reports (PQDRs), Equipment Improvement Recommendations (EIRs), surveys, suggestions, field inquiries and weekly reports;

assists units in executing MMQC directions and closing out reports to AMLC

Contractor supports operations analysis through situational and statistical analyses of AMLC-managed equipment readiness from a Soldier perspective, ranging from Theater Commander to individual Brigade Combat Teams; identify opportunities for standardization, interoperability, and interchangeability of DoD medical and non-medical materiel solutions.

1.5 SCOPE OF WORK. The Contractor shall provide personnel and supervision to support the mission and objectives of LCMC. In order to achieve the mission and objectives, the government needs non-personal services for the following:

Project Manager (10+ Years) Medical Logistics SME III (15+ Years) Medical Logistician Management Analyst Logistic Management Specialist Budget and Financial Analyst II (8 Years) Budget and Financial Analyst I (3 Years) Technical Writer (10 Years) Technical Writer (5 Years) Logistic Analyst III (12+ Years) Logistic Analyst II (8+ Years) Logistic Analyst I (3+ Years)

BMET IV (16+ Years) BMET III (10+ Years) Database Administrator SQL (5+ Years) Database Architect SQL (5+ Years) Administrative Assistant (5+ Years) Administrative Assistant (10+ years) HTM Expert/ Lead HTM Engineering Technician, Clinical (8 Years) Supply Technician Senior Program Management Analyst (10+ Years) (ILSC Management) Data Scientist III (10 Years) Data Scientist II (5 Years) Health & Safety Engineer III (10 Years) Health & Safety Engineer II (5 Years) Operations Research Systems Analyst General and Operations Manager (5 Years) Training and Development Specialist (5 Years) Data Operations Specialist (10 Years) Computer User Support Specialist (Entry Level Computer User Support Specialist)

Specific requirements regarding these services are described in attachment 1 Position Description.

1.6 PERIOD OF PERFORMANCE. The period of performance will be a one year ordering period with four one year option periods.

1.7 HOLIDAYS. The following is a list of legal federal holidays that services shall not be performed. Services shall not be performed on any other day declared a federal holiday.

• New Year’s Day, January 1st

• Martin Luther King’s Birthday, 3rd Monday in January

• Presidents’ Day, 3rd Monday in February

• Memorial Day, last Monday in May

• Juneteenth National Independence Day, 19 June

• Independence Day, July 4th

• Labor Day, 1st Monday in September

• Columbus Day, 2nd Monday in October

• Veteran’s Day, November 11th

• Thanksgiving Day, 4th Thursday in November

• Christmas Day, December 25th

NOTE: Any of the above federal holidays falling on a Saturday will be observed on the preceding Friday; holidays falling on a Sunday will be observed on the following Monday. Any holidays that are declared by Presidential Executive Order shall be observed in the same manner as the holidays listed above. If the area in which a contract employee is scheduled to work is closed due to a holiday declared by an Executive Order and the employee is not required to report in, payment will not be made for those hours. Closures of the installation due to inclement weather or other such acts of God shall be handled in the same manner.

1.8 TRAINING HOLIDAYS. Throughout the year, the AMLC observes several training holidays and they vary by fiscal year (FY). Upon notification of designated training holidays for the fiscal year and/or no later than 15 November of the contract year, the Contracting Officers Representative (COR) will provide the information to the Contractor. The COR will identify and inform the contractor of those departments and/or divisions that will be operational on the specified training holiday and the contractor shall provide names of employees who will work in departments and/or divisions that will be operational on the specified training holiday.

1.9 HOURS OF OPERATION. Normal duty hours are established as 8:00 am – 5:00 pm; however, these may vary as per each branch. Days of operation are Monday through Friday, excluding federal holidays and training holidays.

Contract employees shall not be scheduled for more than 40 regular hours in a one (1) week period within the parameters defined above. Duty hours include a one hour (per 8 hour shift), non-compensable lunch break.

1.9.1 Scheduled Absences. Scheduled absences such as vacations, continuing education units, personal time off shall be scheduled at least 30 calendar days in advance by company supervisor and mutually agreed upon by the COR in order to ensure adequate coverage. Scheduled absences will require back-up/substitute coverage if employee is absent more than one week. Contractor shall provide COR a schedule each month to identify those employees taking leave and ensure that there is back-up/substitute coverage.

1.9.2 Unscheduled Absences (emergencies/sick call). For unscheduled emergency/sick call absences, contractor employees shall notify their company supervisor and give courtesy notice to COR and government representative within the first hour of the scheduled reporting time.

1.9.3 Emergency Essential Positions. All positions as described on this PWS are NOT emergency essential positions.

1.10 PLACE OF PERFORMANCE. Contractor personnel shall perform services at Integrated Logistics Support Center (ILSC), Building 693, Fort Detrick, MD. Contractor personnel may be required to travel to sites located within the CONUS or OCONUS.

1.11. SECURITY REQUIREMENTS.

1.11.1.1. The contractor shall comply with agency personal identity verification procedures that implement Homeland Security Presidential Directive-12 (HSPD-12), Office of Management and Budget (OMB) guidance M-05-24, and Federal Information Processing Standards Publication (FIPS PUB) Number 201.

1.11.1.2. The contractor shall comply with agency personal identity verification procedures in all subcontracts when the subcontractor is required to have physical access to a federally controlled facility or access to a Federal information system.

1.11.1.3. The contractor shall ensure compliance with the provisions set forth below. For purposes of the Federal Acquisition Regulation (FAR) Clause 52.204-9, the government will designate a Trusted Agent (TA) for this contract. The government reserves the right to amend or supplement these provisions pursuant to the FAR 52.212-4(c) clause in the contract.

1.11.1.4. The contractor is responsible for absences due to expired identification and access documents. Such absences shall not relieve the contractor of its obligation to perform the services required under this contract.

1.11.1.5. The government will sponsor the contract for a Defense Enterprise Email Online (DEE) account. All Contractor Support Personnel (CSP) e-mail addresses will identify them as a contractor and use the format firstname.lastname.ctr@mail.mil. The DEE will be discontinued by the government when the CSPs no longer require access.

1.11.1.6. The government TA will send a notice through the TASS to the CSPs e-mail address provided in accordance with (IAW) the above requirement. The CSP’s user ID and password will be provided in the e-mail and will be require a change at first log-in. In the event the e-mail message is not received, the contractor may request the username and password from the TA and proceed to the website https://www.dmdc.osd.mil/tass <https://www.dmdc.osd.mil/tass> to complete the process.

1.11.1.7. The CSP shall log into the TASS and complete the verification process by submitting the application back to the TA for approval.

1.11.1.8. The application will be accepted, returned, or rejected by the TA. Notice as to whether the application has been accepted, returned, or rejected will be provided to the CSP’s e-mail address within 48 hours after submission. If the application is returned or rejected, the CSP shall contact the TA and comply with the TA’s guidance to attempt to correct and resolve the issue(s).

1.11.1.9. Upon approval of the application, the CSP will receive an e-mail stating the Common Access Card (CAC) application was approved. The applicant must then go to a Real-Time Automated Personnel Identification System (RAPIDS) Issuing Facility to have the government credential issued. The CSP must present two acceptable forms of ID which may include: Driver's License, Military ID, Contractor Company ID with picture and expiration date, charge card with picture imprinted, or passport.

1.11.1.10. Revalidation Requirements. The TA is required to revalidate all CSPs, in the TASS, every 6 months. In the event revalidation is denied, the CAC credentials shall be revoked and the CAC will not be useable to log in.

1.12 GOVERNMENT COMMON ACCESS CARD (CAC). Contractor employees will be issued by the Government a Common Access Card (CAC) which is required for access to Government computer databases if required and entrance to the installation.

1.12.1 Contractors working in labor categories positions of Database Administrators under this contract will require a favorably adjudicated National Agency Check with Local Check (NACLC). All other contractor labor categories positions will require a favorably adjudicated National Agency Check with Inquiries (NACI).

1.12.2 Positions Requiring a National Agency Check with Inquiries (NACI)

1.12.3 Before CAC issuance, the contractor employee requiring access to government computers shall successfully complete a NACI before obtaining access to the computer. These investigations will be conducted by the government at no additional cost to the contractor. All contractors/subcontractors supporting non- classified contracts which require access to Federal Government facilities and/or federally controlled information systems are required to have a favorably approved Tier-1 or National Agency Check with Inquiries (NACI). The contractor shall comply with Homeland Security Presidential Directive-12 (HSPD-12) policy which directs and establishes a timeline for all contractors and subcontractors to initiate or have favorable adjudicated Tier-1 security investigation or NACI checks on records with DoD Security Agencies.

1.12.4 The contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DoD facility and access, via logon, to DoD NIPR networks on-site or remotely; (2) Remote access, via logon, to a DoD network using DoD-approved remote access procedures; or (3) Physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management.

1.12.5 If the contractor does not have a current NACI or an equivalent or higher investigation the AMLC Security Office will initiate the investigation. The Contractor shall not begin performance under this contract until such time that the investigation is submitted and deemed acceptable by the AMLC Security Office and the contractor has completed an ILSC in-processing appointment.

1.12.6 In-processing with the AMLC Security Office requires coordination by the Contractor with the COR and the AMLC Security Manager. The Contractor shall allow at least two weeks for coordinating security requirements prior to contractor start date.

1.12.6 In order to facilitate the AMLC Security requirement, the Contractor shall notify the COR when a new contract employee has been identified. Email notifications must be properly encrypted. The notification shall include the contractor’s full name (first, middle, and last), social security number, date of birth, and date of availability. The Contractor shall provide verification of citizenship, in the form of an original birth certificate, naturalization certificate, or current passport to the COR or government representative at least two week prior to their start date.

1.12.7 Once the AMLC Security office has deemed the investigation acceptable, the AMLC Security manager and COR will coordinate with the Contractor to schedule completion of AMLC in-processing.

1.12.8 The Contractor shall show affiliation (ownership) of the contractor employee in the Joint Personnel Adjudication System (JPAS) prior to the contractor start date.

1.12.9 The Contractor shall coordinate with the COR and ensure all contract employees on this contract out process thru the AMLC Security Office upon completion, termination, or separation from this contract.

1.12.10 The Contractor may require access to information which may be sensitive and is to be handled as "For Official Use Only" (FOUO), personal identifying information (PII), proprietary, or is protected under the Health Insurance Portability and Accountability Act (HIPPA). The Contractor shall ensure that staff assigned to this task understand the meaning of this category of data and handle them accordingly.

1.12.11 Positions Requiring a National Agency Check with Local Check (NACLC)

1.12.12 Before CAC issuance, the contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Local Check (NACLC) or an equivalent or higher investigation in accordance with Army Directive 2014-05.

1.12.13 If the contractor does not have a current NACLC or an equivalent or higher investigation the contractor’s Security Officer must initiate the investigation. The Contractor shall not begin performance that involves the handling of classified information under this contract until such time that the investigation is submitted and deemed acceptable by the AMLC Security Office and the contractor has completed AMLC in-processing requirements.

1.12.14 In-processing with the AMLC Security Office requires coordination by the Contractor with the COR and the AMLC Security Manager. The Contractor shall allow at least two weeks for scheduling of security in-processing requirements.

1.12.15 In order to facilitate the AMLC Security requirements, the Contractor shall notify the COR when a new contract employee has been identified. Email notifications must be properly encrypted. The notification shall include the contractor’s full name (first, middle, and last), social security number, date of birth, and date of availability. The Contractor shall provide verification of citizenship, in the form of an original birth certificate, naturalization certificate, or current passport to the COR or government representative at least two week prior to their start date.

1.12.16 Once the AMLC Security office has deemed the investigation acceptable, the AMLC Security manager and COR will coordinate with the Contractor to schedule completion of AMLC in-processing.

1.12.17 The Contractor shall show affiliation (ownership) of the contractor employee in the Joint Personnel Adjudication System (JPAS) prior to the contractor start date.

1.12.18 The Contractor shall coordinate with the COR and ensure all contract employees on this contract out process thru the AMLC Security Office upon completion, termination, or separation from this contract.

1.12.19 The Contractor will be required to sign acquisition non-disclosure agreements when performing duties in support of acquisition sensitive IPT’s and documentation creation (Deliverable 5). The Contractor will comply with Code of Federal Regulations (CFR) and Defense Federal Acquisition Regulation Supplement (DFARS) sections 252.204-7008 and 252.204-7012 and DoDI 5200.48. The Contractor shall ensure that staff understand the meaning of this category of data and handle it accordingly.

1.12.20 Contractor access to classified information. All Contractor personnel will sign a Standard Form (SF)312 known as the classified Information Nondisclosure Agreement (Deliverable 4). Contractor will require access to information which may be sensitive and is to be handled as Controlled Unclassified Information (CUI) IAW DoD Instruction (DoDI) 5200.48.

The Contractor personnel supporting labor categories positions of Database Administrator II, Data Base Architect II, and Senior Program Management Analyst will require access to classified data to perform this task. Completion of the Department of Defense Contract Security Classification Specification, DD Form 254, is required for this contract (Deliverable 4). The DD Form 254 is required by the National Industrial Security Program (NISP) and applies to all security aspects of effort involved in accessing classified information. The contractors must maintain and keep a copy of the DD254 on file for the life of the contract. See DD Form 254.

1.13 SECURITY IDENTIFICATION BADGES. All contractor employees will be issue a badge that clearly distinguishes them from Government personnel. Badges shall be worn on the outer garment in full view at all time.

The Contractor shall ensure all employees and any contractor representative entering Fort Detrick and AMLC abide by all security regulations and/or directives to include being subject to security checks. The Contractor shall be responsible for the control and safe keeping of all Government issued IDs and ensure all badges are returned to the COR upon termination of an employee or the contract end date. The contractor shall ensure all employees are aware that in the event either of the Government IDs are lost or stolen that they are to advise the COR and their company supervisor immediately upon discovery. The contractor shall ensure that the COR is notified the same day the employee reports an ID lost or stolen.

1.14 CRIMINAL BACKGROUND CHECK. The Government shall conduct criminal background checks on all Contractor employees in accordance with the procedures set forth in Public Law 100-235, DoD Directive 5200.28, DoD Directive 5200.2-R, DoDI 1402.5 and submit to the Project Manager or the Alternate. The Contractor is responsible for ensuring all contractor employees complete and submit the SF85, Authorization for Release of

Information form and ensure all background check submittals are initiated in accordance with this PWS prior to employees providing services at AMLC facilities. Background checks shall be based on fingerprints of individuals obtained by qualified Government law enforcement or security personnel, inquiry’s conducted through the Federal Bureau of Investigation (FBI) and the State Criminal History Repository check, and a local Installation Record Check, if required. The procedures for completing the required background check are outlined in the Department of Defense Instruction (DoDI) 1402.5. Government will not allow any employees to start work until clearance of criminal background check has been completed. The background check is at no cost to contractor.

1.15 HEALTH STATUS. All contract personnel shall have pre-employment health examinations and subsequent health examinations as necessary to establish and maintain assurance of employees’ physical ability to perform their duties and freedom from communicable diseases. Examinations are to be at contractor’s expense. The contractor shall deliver a medical certificate to the COR prior to the individuals working under this contract.

1.16 PHYSICAL SECURITY. The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use at the end of each business day. All materials, equipment, and government facilities shall be secured at the end of each business day.

1.17 KEY CONTROL AND LOCK COMBINATIONS. The contractor shall maintain the approved key control procedures for all keys issued to the contractor by the government. The contractor shall orally report not later than one hour after discovery any lost, stolen or duplicated keys to the COR followed by a written report within 24 hours. If lost during hours when COR is not available, the oral report shall be given to the Administrative Officer of the Day (AOD), and followed up on the next business day with a written report to the COR.

a. The contractor will be charged for lost keys or stolen keys, re-keying of locks. Unauthorized personnel shall not be allowed entry into the locked area. Keys shall not be used to open work areas for personnel other than personnel engaged in performance of their duties, unless authorized by the Government functional area chief. Contractor staff shall use keys issued to them to secure/open areas only as directed by the COR and/or functional area chief.

b. Lost keys and/or locks shall be reported to the issuing party and COR immediately upon recognition of the loss.

The COR shall notify the PMO of the lost key. Reimbursement shall be provided before the Government replaces lost keys or performs re-keying. The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons.

c. The contractor shall prohibit the opening of locked areas by his/her employees to permit entrance of persons other than contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the COR.

NOTE: All references to keys include key cards. Keys issued to the Contractor by the Government shall not be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

1.18 SAFEGUARDING EQUIPMENT/MATERIAL. The contractor shall be responsible for safeguarding all government property provided for contractor use. The contractor shall safeguard information of a confidential or sensitive nature. Neither the contractor nor any of its contract employees shall disclose or cause to be disseminated any information concerning the operation of the organization that could result in or increase the likelihood of the possibility of breach of security or interrupt the continuity of operations or which breach the requirements of the Federal Privacy Act of 1974.

1.19 REMOVAL OF CONTRACT EMPLOYEE. The KO or COR may request the contractor immediately, temporarily, or permanently remove an CSP(s) from the work site when it is determined that the CSP’s behavior is contrary to the public interest, inconsistent with the best interests of security, or is identified as a potential threat to the health, safety, security, general wellbeing or operational mission of the facility and its population. The contractor shall comply with any removal request. For clarification, a determination to remove a CSP will be made for, but is not limited to, incidents involving the most immediately identifiable types of misconduct or delinquency as set forth below: The KO will make all determinations regarding the removal of any CSP(s) from work site(s), except under certain conditions. When a KO is not available, either during the day or after hours, or in situations where a delay would not be in the best interest of the government or is identified as a potential threat to the health, safety, security, general wellbeing or operational mission of the facility and its population, the COR will have the authority to request immediately removal of the CSP from the work site. CSPs that are removed from contract work shall be required to leave the work site immediately. The CAC card of the CSP shall be collected by the contractor before departure of the CSP. Law enforcement officers of the Military Police/Department of Homeland Security (DHS)/Immigration and Customs Enforcement (ICE)/Federal Protective Service (FPS) will have the authority to immediately remove any CSP from the work site when delay in removal would not be in the best interest of the government, security, or is identified as a potential threat to the health, safety, security, general well-being or operational mission of the facility and its population. The KO and COR will be notified as soon after the incident as practical or at the beginning of the next business day if an action happened after hours. The KO will make all official notifications to the contractor.

1.20 The contractor shall meet the terms and conditions of the contract, to include the PWS standards, regardless of CSP(s) removal from the work site.

1.21 PERSONAL APPEARANCE/ WORK ATTIRE. Contractor personnel working under this contract shall practice high standards of personal hygiene, maintain a clean, neat and professional appearance, while on duty and adhere to AMLC policy on wearing of appropriate attire according to each branch policy. Contractor personnel will not wear clothing made of see through material, cutoffs, tank tops, or clothing that displays offensive slogans or pictures.

Contractor personnel will not wear athletic or athletic styled clothing (e.g. jogging suits, sweat suits, leggings, T-shirts or ripped off clothing). In all cases, the clothing will be neat and clean, i.e. free from visible dirt and stains; and it will fit so as to provide a professional appearance in keeping with the normally accepted standards of dress for the work being performed. The Contractor personnel shall not present an unfavorable appearance, reflect discredit upon or embarrass the U.S. Government. The removal from the job site or dismissal of contract personnel from the premises shall not relieve the Contractor of the requirement to provide sufficient personnel to perform the services as required by this Performance Work Statement.

1.22 IDENTIFICATION OF CONTRACTOR EMPLOYEES. All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. Contractor employees will be issued a special identification card issued by Fort Detrick / PMO Badge and ID Office which will be used to gain access to the building when it is locked after hours, during exercises, or training days.

1.23 CONTRACTOR TRAVEL. Contractor may be required to travel. Government furnished vehicles will not be provided. The contractor will provide an estimate for all travel at least 30 days prior to travel for COR signed approval prior to any travel. (Deliverable 3)

1.24 POST AWARD CONFERENCE/QUARTERLY MEETINGS. The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The Contracting Officer, Contracting Officers Representative, and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will inform the contractor of how the government views the contractor's performance and the contractor will inform the Government of problems, if any, being experienced.

Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.25 CONTRACTING OFFICER REPRESENTATIVE (COR). The COR monitors all technical aspects of the contract and assists the contract administrator in contract administration. The COR is authorized to perform the following functions: assures that the contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the contractor concerning technical aspects of the contract; issue written interpretations of technical requirements; including Government drawings, designs, specifications; monitor contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinates availability of government furnished property and provide site entry of Contractor personnel. The COR is appointed by the Contracting Officer via “COR Appointment Letter” and a copy of this letter shall be sent to the contractor upon contract award and/or when new COR is appointed. The letter states the responsibilities and limitations of the COR. The COR is not authorized to change any of the terms and conditions of the resulting contract.

1.26 PERSONAL CONFLICT OF INTEREST. A conflict of interest is a conflict between an individual’s personal and professional responsibility. Contractors are an important component of the total DoD force, but they are not government employees. Although professional relationships between contractor employees and government employees are not prohibited; favoritism, personal relationships, and preferential treatment are. It is the Contractor and COR duty to always avoid conflict of interest and even the appearance of conflict of interest. Therefore, it is impetuous that professionalism is displayed by contractors in the workplace at all times while on duty.

1.27 ORGANIZATION CONFLICT OF INTEREST. OCIs are a circumstance in which a contractor may have access to Government information, or the existence of conflicting roles that might bias a contractor’s judgment-either of which could lead to an unfair competitive advantage. OCIs may occur when a contractor is providing engineering and technical direction or advisory, analysis, assistance, and evaluation services, preparing specifications and work statement; or acting in a capacity that gives them access to proprietary data. It is the Government and contractor professional’s duty and legal obligation to ensure that this is not permitted.

1.28 PHASE- IN TRANSITION PERIOD. To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall become familiar with performance requirements in order to commence full performance of services on the contract starting date. Preparation is to be done at no cost to the Government. The objective is to minimize any decreases in productivity (Ref. Exhibit B Deliverable 1).

a. Key Personnel. Contractor shall identify key personnel on each Task Order (TO). Key personnel will be started on the first day of the TO Period of Performance (POP), unless an exception is granted by the Government.

b. FTE Starts. Contractor will have 50% of funded TO Full-Time Equivalents (FTEs) started within 15 calendar days of the first day of the TO POP. Contractor will have 95% of funded FTEs started within 30 calendar days of the first day of the TO POP.

c. Phase-In Milestone Chart. Contractor shall provide a Phase-In milestone chart, which outlines each step the Contractor will take from award notice to through a fully on-boarded team of personnel to support each TO no later than 10 days after award.

1.29 QUALITY ASSURANCE SURVEILLANCE PLAN. The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.30 OPERATIONAL SECURITY (OPSEC) REQUIREMENT.

a. Investigation Requirements. The contractor providing service under this contract is required to initiate and document the new employee’s Electronic-Questionnaires for Investigations Processing (e-QIP) and coordinate, or validate through the HRP Security Manager’s Office all background investigation requirements needed for employment at the HRP, or in the HRP’s organizations. Clearances will be validated using the Joint Personnel Adjudication System (JPAS) when a new employee begins in-processing after contract is awarded. Only those personnel with a favorable investigation will be allowed to perform contract services. The SF 85P Questionnaire for Public Trust Positions is to be completed and printed and electronic copies (downloaded from internet program) are to be hand carried to the HRP’s Security Manager prior to performance.

i. The contractor shall have proof of U.S. citizenship for all employees under this contract (certified copy of birth certificate or naturalization papers) or a valid U.S. Immigration Form 1-151 and Alien Registration Card ("Green Card"). As a minimum, the contractor providing service must successfully complete a National Agency Check (NAC).

ii. Contractors that require operating government-furnished workstations that have access to Department of Defense e-mail and require unescorted entry to a restricted area/Controlled Areas, must successfully complete a National Agency Check (NAC).

iii. The contractor shall coordinate and schedule appointments with the HRP’s Security Manager prior to performance.

The HRP’s security manager will initiate the Request for Personnel Security Action, review the security questionnaire and request a Local File Check from the Provost Marshall prior to scheduling an appointment with the Security Specialists to submit the e-QIP for processing. This security questionnaire must be completed and processed by the HRP Personnel Security Office prior to contract performance. The contractor is responsible for monitoring the coordination and completion of the scheduled appointment date and time with the Security Manager.

b. Antiterrorism (AT) / Operations Security (OPSEC) Requirements: For OPSEC to be effective, all contractors must be aware of OPSEC and understand how OPSEC complements traditional security programs. All personnel must know how to apply and practice OPSEC in the performance of their daily tasks. OPSEC must become a mindset of all contractor employees and be performed as second nature. To accomplish this level of OPSEC vigilance, OPSEC training programs must be action and job-oriented, enabling the workforce to put into practice the knowledge and tactics, techniques, and procedures (TTPs) they learned in training. Training should maximize the use of lessons learned to illustrate OPSEC objectives and requirements. In order to ensure accomplishment of training, the Government will include OPSEC training as a part of their organization’s annual training guidance.

i. Contractor employees must complete Level I OPSEC and AT Awareness training within 30 calendar days of reporting to duty in according to Army Regulation 530-1 and 525.13.

ii. All contractor employees, to include subcontractor employees, requiring access to Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned, within 60 calendar days after completion of training by all employees and subcontractor personnel. AT level I awareness training is available at the following website: http://jko.jten.mil (course number “- US007”).

c. iWATCH Training: The contractor and all associated subcontractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported to the COR NLT 60 calendar days after contract award.

d. The contractor shall develop an OPSEC Standing Operating Procedure (SOP)/Plan within 90 calendar days of contract award, to be reviewed and approved by the responsible Government OPSEC officer. This plan shall include a process to identify critical information, where it is located, who is responsible for it, how to protect it and why it needs to be protected. The contractor shall implement OPSEC measures as ordered by the commander. In addition, the contractor shall have an identified certified Level II OPSEC coordinator per AR 530-1.

e. All contractor employees with access to a government information system must be registered in the ATCTS (Army

Training Certification Tracking System) at commencement of services and must successfully complete the DoD Cybersecurity Awareness Challenge and Accepted Use Policy (AUP) prior to access to the…