PWS.pdf

DHA PWS Template V13 November 16, 2021 CUI//PROCURE

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Department of Defense Defense Health Agency

Performance Work Statement

QIAGEN Lab Equipment Maintenance Contract

Defense Health Agency (DHA) - Public Health, Defense Centers for Public Health – Aberdeen (DCPH-A)

Laboratory Sciences Directorate

Date: November 24, 2025

PART 1

1.0 GENERAL INFORMATION

1.1 This is a non-personal services contract to provide Maintenance and Service for the QIAGEN Laboratory Equipment on Aberdeen Proving Ground – South, Maryland.

1.2 Description of services/introduction: This is a non-personal service(s) contract to provide preventive maintenance and repair services for QIAGEN Laboratory Equipment used at the Defense Centers for Public Health (DCPH) to support the mission of DCPH - Aberdeen (DCPH- A) Laboratory (LAB). These instruments are highly complex optimized instruments to support the Emerging Biological Threats (EBT) Branch and the Vector Borne Diseases (VBD) Branch in the LAB for the analysis of potential hazardous threats to the warfighter within the environment, specifically within wastewater, and to support military personnel with rapid diagnostics and treatment for tick-borne pathogens.

1.3 Background: The DCPH-A, Laboratory Sciences (LS) Directorate equipment maintenance services for QIAGEN instruments ensure they are kept operable in accordance with manufacturer specifications and that the instruments perform in accordance with DCPH-A quality performance standards. These instruments require Original Equipment Manufacturer (OEM) trained service technicians with demonstrated technical competence.

1.4 Objectives:

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1.4.1 Preventive Maintenance Service: The Contractor shall perform two (2) preventive maintenance/recertification services per year at the Government’s location.

1.4.2 Technical Support: The Contractor shall provide unlimited technical/analytical phone support for the instruments identified in this contract.

1.4.3 Software Support: The Contractor shall provide software upgrades as they become available for the instruments identified in this contract.

1.4.4 Repair Services: The Contractor shall provide 2 on-site support service visits per year for each piece of equipment identified in the requirement.

1.4.5 Rental Services: The Contractor shall provide rental coverage for equipment listed on the Equipment List as requested by the Government.

1.5 Scope: The Contractor shall provide non-personal service(s) to troubleshoot, diagnose, and repair the QIAGEN laboratory equipment. The Contractor shall provide all personnel, equipment, supplies, facilities, tools, materials, supervision, and other items necessary to perform services as described in the Performance Work Statement (PWS) and associated contract documents. The Contractor shall provide software support and updates as identified in the PWS.

The Contractor shall perform to the standards and acceptable quality levels identified in this PWS and associated contract documents.

1.6 Period of Performance (PoP): 12 Months plus the FAR option to extend 6 months.

Base period September 24, 2026 – September 25, 2027 6-month extension September 26, 2027 – March 27, 2028

1.7 Administrative specifications

1.7.1 Place of performance: The Contractor shall be required to get a pass upon entering APG at the Visitor Center located at either Aberdeen North or Aberdeen South (Edgewood). Visitor Center information is available at www.home.army.mil/apg/index.php/about/visitor-information.

8988 Willoughby Rd., Building E-2100 Aberdeen Proving Ground, MD 21010-5403

1.7.2 Recognized Federal holidays:

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Juneteenth Day Christmas Day Independence Day http://www.home.army.mil/apg/index.php/about/visitor-information

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1.7.3 Hours of operation: Core business hours are from 0730 - 1600, (Monday through Friday).

1.7.4 Emergency Services: On occasion, services may be required to support an activation or exercise of contingency plans outside the normal duty hours.

1.8 Contractor travel: Travel to and from the work location shall be included in the bid price.

No separate travel shall be invoiced.

1.9 Quality

1.9.1 Quality assurance (QA): The Government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan provides a systematic method for the Government to evaluate performance and to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.10 Reporting

1.10.1 Government’s COR: The Contracting Officer’s Representative (COR) monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, specifications; monitor Contractor's performance and notifies both the Contracting Officer (CO) and Contractor of any deficiencies; coordinate availability of Government furnished property; and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially regarding changes in cost or price, estimates or changes in delivery dates.

The COR is not authorized to change any of the terms and conditions of the resulting contract.

1.11 Contractor Identification

1.11.1 Contractor personnel performing services in a Contractor capacity in a Government facility are required to possess and wear an identification badge that displays his or her name and the name of their company.

1.12 Security and Training:

1.12.1 AT Level I training. All Contractor employees, including subcontractor employees, requiring access to DHHQ, Direct Reporting Markets (MTFs), Small Markets and Stand Alone (SSO) facilities and controlled access areas, shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable and annually thereafter. The Contractor shall submit

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certificates of completion for each affected Contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned, within 30 calendar days after completion of training by all employees and subcontractor personnel. AT level I awareness training is available at the following website: http://jko.jten.mil.

1.12.2 Access and general protection/security policy and procedures. Contractor and all associated sub-contractor employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, DHHQ and/or local policy.

In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in Contractor security matters or processes.

1.12.3 For Contractors that do not require CAC but require access to a DoD facility or installation. Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCICIII) and Terrorist Screening Database (TSDB), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by Government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

1.12.4 iWATCH/Suspicious Activity Reporting Training. The Contractor and all associated subcontractors shall brief all employees on the local Suspicious Activity Training program (training standards provided by the requiring activity ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within calendar days of new employees commencing performance, with the results reported to the COR NLT 30 calendar days after contract award.

http://jko.jten.mil/

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PART 2

2.0 DEFINITIONS, ACRONYMS, AND APPLICABLE

PUBLICATIONS/INSTRUCTIONS

2.1 Acronyms:

AQL Acceptable Quality Level CO Contracting Officer(s) COR Contracting Officer Representative DCPH-A Defense Centers for Public Health - Aberdeen DHA Defense Health Agency DoD Department of Defense FAR Federal Acquisition Regulation FSR Field Service Report LS Laboratory Sciences Directorate OCONUS Outside the Continental United States OEM Original Equipment Manufacturer POC Point of Contact PoP Period of Performance PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QASP Quality Assurance Surveillance Plan QC Quality Control

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PART 3

3.0 GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

The Requiring Activity Authority has assessed the need for Government Furnished Property, Equipment, and Services and determined:

3.1 Services: The Government:

☒ Will NOT provide Government Furnished Services in support of this contract/task order. As a result, this paragraph is Not Applicable.

☐ WILL provide Government Furnished Services required in support of this contract/task orders. These Services are described below:

3.2 Facilities: The Government:

☒ Will NOT provide Facilities in support of this contract/task order. As a result, this paragraph is Not Applicable.

☐ WILL provide Facilities in support of this contract/task orders. The Government provided Facilities are described below:

3.3 Utilities: The Government:

☒ Will NOT provide Utilities in support of this contract/task order. As a result, this paragraph is Not Applicable.

☐ WILL provide Utilities in support of this contract/task orders. The Government provided Utilities are described below:

3.4 Equipment: The Government:

☒ Will NOT provide Equipment in support of this contract/task order. As a result, this paragraph is Not Applicable.

☐ WILL provide Equipment in support of this contract/task orders. The Government provided Equipment is described below:

3.4.1 Procurement Integrated Enterprise (PIEE), GFP Module Application - RESERVED

3.5 Materials: The Government:

☒ Will NOT provide Materials in support of this contract/task order. As a result, this paragraph is Not Applicable.

☐ IS providing Materials in support of this contract/task orders. The Government-provided Materials are described below:

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PART 4

4.0 CONTRACTOR FURNISHED ITEMS AND SERVICES

4.1 Services: The Contractor:

☐ Will NOT provide Contractor Furnished Services in support of this contract/task order. As a result, this paragraph is Not Applicable.

☒ WILL provide Contractor Furnished Services required in support of this contract/task orders.

These Services are described below: provide the preventive maintenance and services required to maintain QIAGEN Lab Equipment identified in this PWS. This includes supplies, and labor associated with that support.

4.2 General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work listed under Section 5 of this PWS.

4.3 Materials: The Contractor shall provide all materials required to perform the services within this contract.

4.4 Equipment: The Contractor shall provide all equipment required to perform the services within this contract.

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PART 5

5.0 SPECIFIC TASKS

5.1 GENERAL: All Contractor personnel performing services or maintenance under this contract must be Contractor trained and certified to maintain the QIAGEN Lab Equipment before the effective date of this contract. Contractor shall provide proof of this certification for servicing the specified lab equipment in the contract and the personnel must have a minimum of three (3) years’ experience servicing and repairing all equipment covered in the contract in accordance with the PWS.

5.1 Preventive Maintenance: The Contractor shall perform 2 annual preventive maintenance service on each piece of equipment identified in this contract that is coordinated with the COR.

5.1.1 The Contractor shall inspect the equipment at each service and make any necessary adjustments and minor repairs (i.e. leaks)

5.1.2 The Contractor Point of Contact (POC) shall provide the COR with a cost estimate (Deliverable 1) for any work recommended for the system within 5 business days of service completion. No work shall be performed without approval of the COR.

5.2 Repair Services: All equipment will be serviced at the Government Laboratory location.

5.3 Service Completion: The Contractor shall provide a written field service report (FSR) (Deliverable 2) for each piece of equipment serviced. The service report shall be written in sufficient detail documenting the cause of the equipment malfunction and corrective action taken. The FSR must be sent via email to the COR at dha.apg.pub-health-a.mbx.lab-equipment-maint-svcs@health.mil and Health Technology Management (HTM) dha.apg.Pub-Health- A.mbx.dcph-a-equipment-maintenance@health.mil within five (5) business days of the completion of all equipment maintenance, repairs, and calibrations.

mailto:dha.apg.pub-health-a.mbx.lab-equipment-maint-svcs@health.mil mailto:dha.apg.pub-health-a.mbx.lab-equipment-maint-svcs@health.mil mailto:dha.apg.Pub-Health-A.mbx.dcph-a-equipment-maintenance@health.mil mailto:dha.apg.Pub-Health-A.mbx.dcph-a-equipment-maintenance@health.mil

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5.4 Specific Equipment Requirements:

ECN Serial

Number Nomenclature Model Number

113516 00355 Model- Qiacubed Eight 911050- Thermal Cycler

Qiacube Eight 911050

111239 015124 Model- QIAcube HT/QIAxtractor, platform, high throughput sample extraction robot

QIACUBE HT

111240 1219020726E Model- TissueLyser II (100-240 V, 50/60Hz), TISSUE LYSER II

118035 01360 QIAcuity Four Digital PCR System

QIAcuity Four