PWS.pdf

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Electronic Recruitment Platform
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N0018924Q0679-1
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This Statement of Work (SOW) outlines requirements for an electronic recruitment (eRecruitment) platform for U.S. Fleet Forces Command (USFFC) Fleet Human Resource Offices to enhance recruitment of veterans, military spouses, and highly qualified applicants. The platform must provide 40 monthly job announcement slots, a permanent resume repository, and individualized account access for at least six recruiters and eight administrators. Key features include customizable job posting templates, robust resume search capabilities, candidate evaluation tools, analytics dashboards, and integration with USAJOBS.

The contract period consists of a 12-month base period (January 1, 2025 - December 31, 2025) plus three 12-month options. The platform must provide 24/7/365 access with customizable dashboards and toll-free technical support on weekdays from 8am-5pm ET. Required capabilities include veteran-specific job search tools, military skills translation assistance, social media integration, mobile optimization, and compliance with Executive Orders 13518 and 13473 regarding veteran and military spouse hiring. The system will serve multiple FLTHRO locations including Norfolk VA, Portsmouth ME, Kittery ME, Stennis Space Center MS, and must include diversity/inclusion metrics tracking and feedback mechanisms.

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U.S. FLEET FORCES COMMAND

HUMAN RESOURCES OFFICE

STATEMENT OF WORK

Electronic Recruitment (eRecruitment) Platform

MISSION: Train, certify and provide combat-ready Navy forces to Combatant Commanders that are capable of conducting prompt, sustained naval, joint, and combined operations in support of U.S. national interests. Command and control subordinate Navy forces and shore activities during the planning and execution of assigned service functions in support of CNO. Provide operational planning and coordination support to Commander, U.S. Northern Command (CDR USNORTHCOM), Commander U.S. Element North American Aerospace Defense Command (CDR USELEMNORAD), and Commander, U.S. Strategic Command (CDR USSTRATCOM). Command and control subordinate forces during the planning and execution of joint missions as the Joint Forces Maritime Component Commander North (JFMCC-N) to CDR USNORTHCOM.

1.0 SCOPE: To enhance the recruitment capabilities of the U.S. Fleet Forces Command (USFFC) Fleet Human Resource Offices (FLTHRO) with a focus on veterans, military spouses, and highly qualified, skilled applicants, individualized account access to an electronic recruitment (eRecruitment) platform is essential. This platform will enable FLTHRO personnel to effectively utilize 40 job announcement slots each month for attracting veteran and military spouse candidates and highly qualified U.S. citizens seeking employment within their serviced commands. FLTHRO personnel will have the ability to rotate job postings in and out of the 40 assigned slots throughout each month, ensuring that veteran-friendly positions and roles suited for highly qualified applicants are prominently featured.

1.1 The platform will house a resume repository that retains the resumes of veteran and military spouse candidates and highly qualified applicants who apply for positions indefinitely. This allows for expedited and easy access to a diverse pool of talent for direct hiring as needs arise. At least six FLTHRO recruiters will have robust access to search all available candidate resumes, with specific filters to prioritize veteran and military spouse applicants and highly qualified candidates. This ensures efficient identification of individuals who meet the desired qualifications and experiences. A minimum of eight FLTHRO administrators will be empowered to post and manage job announcements, specifically promoting positions that cater to veterans, military spouses, and highly qualified applicants. They will also have access to analytics and reports that track recruitment metrics for both groups.

1.2 The platform will feature an intuitive interface designed to highlight resources, support services, and job postings specifically for veterans, military spouses, and highly qualified applicants, making engagement easier for both recruiters and candidates. Recruiters and administrators will receive real-time notifications regarding the status of applications from veterans, military spouses, and highly qualified applicants, enabling proactive management of recruitment efforts. This tailored access to an eRecruitment platform will empower FLTHROs to effectively streamline their recruitment processes, ensuring they can meet the staffing needs of their commands while honoring the skills and contributions of veterans, military spouses, and highly qualified applicants.

2.0 Platform shall include individualized account access to perform the following:

2.1 The platform shall post job announcements and provide templates for job postings that can be easily customized to maintain consistency in branding and messaging.

2.2 The platform shall allow Access private resume repository for candidates who apply to posted job announcements.

2.3 The platform shall allow searches of resumes for all possible candidates on the site, especially those who may not have applied to posted job announcements.

2.4 The platform shall implement features that allow team members to collaborate on candidate evaluations, share notes, and communicate directly within the platform allowing contact with candidates for direct hire.

2.5 The platform shall allow access reports/metrics to include the following:

Utilization Applicant/candidate response rate Length of job announcement Demographics of responding candidates Diversity and Inclusion Metrics to track and report on diversity and inclusion metrics to ensure equitable hiring practices and improve outreach to underrepresented groups Web analytics (ratios) regarding the number of views/clicks per job announcement and the number of applicants per job announcement

2.6 The contractor shall assign a dedicated Customer Service Representative to FLTHRO for support, inquiries, system troubleshooting, etc.

2.7 The contractor shall offer training for all assigned users (recruiters/administrators).

2.8 The contractor shall offer individual analytic dashboard for each FLTHRO, which allows each FLTHRO to view reports/metrics regarding the job postings related to their respective offices and tracks long-term hiring trends and helps organizations make data-driven decisions.

FLTHRO LOCATIONS:

DoDDAAC HRO Norfolk 41113 Human Resources Office Norfolk 1151 Azalea Garden Road Norfolk, VA

HRO PNSY 41111

Human Resources Office Portsmouth Naval Shipyard Building 44 Kittery, ME

HRO NNSY 41112

Norfolk Naval Shipyard Building 15 Portsmouth, VA

HRO Stennis 41113

Stennis Space Center FLTHRO Stennis 1100 Balch BLVD RM 22214 Stennis Space Center, MS 39529

HRO MSC

471 East C Street, Bldg KBB 32205 2nd Floor Norfolk, VA 23511

2.9 The platform shall offer the Ability for specified job postings (titles and descriptions) on our USAJOBS site to automatically flow (according to established rules) to our open job slots within the eRecruitment platform and for job postings to be manually added, when warranted.

2.10 The platform shall provide an organization landing page (Branding Page) that will allow for showcasing of the organization, benefits of working within the organization, posting of videos, and provide several tabs to showcase different aspects of the organization and/or subordinate organizations.

2.11 The contractor shall provide Employment of Veterans in the Federal Government in accordance with Executive Order (EO) 13518, enhancing recruitment of and promote employment opportunities for veterans; marketing the Federal Government as an employer of choice to transitioning service members and veterans; and assist veterans and transitioning service members in translating military skills, training, and education to Federal occupations.

2.12 The contractor shall provide a Veteran-Specific Job Search Tool. This tool shall provide assistance in translating military experience into civilian-friendly resumes. These tools shall help veterans navigate the job market effectively, leveraging their unique skills and experiences gained during military service.

2.13 The contractor shall provide training and development resources to include transition support for veterans into the civilian workforce with career development, training, and community support.

Additionally, provide events, workshops, or online communities that connect veterans with employers and other veterans.

2.14 The contractor shall provide Military Spousal Support in accordance with the support of Military Spouse Hiring Authority EO 13473. This initiative is designed to help military spouses navigate the job market effectively by leveraging their unique skills and experiences gained during their employment history. It shall offer opportunities to advance careers and connect individuals with employment partners who are committed to hiring and supporting military spouse professionals across various industries.

2.15 The platform shall provide Integration with social media - Enable seamless sharing of job postings on popular social media platforms to reach a broader audience.

2.16 The contractor shall ensure the platform is fully optimized for mobile devices, allowing recruiters and candidates to post, apply, and manage job postings on-the-go.

2.17 Feedback Mechanism – The contractor shall implement a feedback system for both candidates and recruiters to evaluate the recruitment process and suggest improvements.

3.0 PERIOD OF PERFORMANCE: The subscription contract to the eRecruitment platform shall be for one (1) base of 12 months and three (3) 12 month options.

E-RECRUITMENT PLATFORM PERIOD OF PERFORMANCE

Base Period of Performance 1 January 2025 thru 31 December 2025 Option Year 1 1 January 2026 thru 31 December 2026

4.0 ACCESSIBILITY: The contractor shall ensure All account holders have unlimited access, 24 hours per day, 365 days per year to the electronic recruitment platform and associated account dashboards, ensuring that users can manage recruitment activities at any time. Allow users to customize their dashboards according to their specific needs and preferences, making it easier for them to access the information most relevant to their recruitment processes. Additionally, a toll-free training and technical assistance line must be available Monday through Friday, 8 a.m. to 5 p.m. ET to assist users with research and technical issues.

By incorporating these accessibility features, the recruitment platform will ensure that all users can efficiently navigate and utilize its resources, fostering an inclusive and effective recruitment environment.

File details come from the government source that posted it. Updated .