PWS.pdf

PERFORMANCE WORK STATEMENT (PWS)

G-4 Building Managers Support

CYBER CENTER OF EXCELLENCE (CCoE)

PART 1

GENERAL INFORMATION

1.1 GENERAL: This is a non-personnel services contract to provide CCoE building management, space allocation, move management support. The Government shall not exercise any supervision or control over the contract service providers performing the services herein.

Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.2 Description of Services: The Contractor shall provide all personnel, equipment, supplies, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform facility and space allocation, move management support, and building management as defined in this Performance Work Statement (PWS) except for those items specified as Government furnished property and services. The Contractor shall perform to the standards in this contract.

1.3 Background: The CCoE will be expanding its current footprint to a modern campus.

During the transition period, some of the current facilities will be used as swing space in order to accommodate relocations. Facilities management and space allocation move management services are critical functions performed during the campus development process.

1.4 Objectives: The main objective of this contract is to provide facilities management, space allocation, and move management services for the CCoE.

1.5 Scope: This Performance Work Statement (PWS) outlines the requirements for the to provide Building Manager services within the G4 at the Cyber Center of Contractor Excellence (CoE). The mission is to assist in developing plans related to facilities planning, space utilization and management, safety and accessibility requirements, relocation, and asset management. The Contractor shall coordinate day-to-day building management operations including initiation of facilities engineering work requests and service orders on TRADOC facilities. Responsible for ensuring that facility janitorial/custodian and grounds maintenance service are performed and assists as the Cyber COE space manager. Maintains proficiency, attends training, and provides advice on appropriate/relevant actions to be taken on facility and space management, environmental issues, occupational health and safety act, energy conservation and national fire protection association standards to ensure conformity with applicable regulations, official policies procedures. Assists in preparation of policy/SOPs/briefings on TRADOC outside Training Area (OTA) and main campus facilities.

Updates/occasionally briefs to the Cyber COE G4 and Deputy COE G4 on the status of projects, programs, standards, and other relevant issues on duties contained herein conducting continuing surveillance of facilities to ensure conformity with regulations, official policies, and established procedures. Inspects facilities, reviews reports, and advises personnel concerned. Utilizes spreadsheets and word processing to calculate, compile and prepare data for reporting. Assures administrative reports are ready for final review and submission with designated move planners in order to optimize space utilization and meet customer needs. Assist with space allocation and move management, surveys, schedules, estimates, reviews, reports, and changes. Responsible for the development, coordination, and submission of periodic reports and DA Form 4283 facilities engineering work requests for repairs and upgrade to TRADOC facilities.

1.6 Period of Performance: The period of performance shall be for one (1) base year of 12 months and three (3) 12 month option years. The Period of Performance reads as follows:

Base Year 22 Feb 2024 to 21 Feb 2025 Option Year 1 22 Feb 2025 to 21 Feb 2026 Option Year 2 22 Feb 2026 to 21 Feb 2027 Option Year 3 22 Feb 2027 to 21 Feb 2028

1.7 General Information

1.7.1 Quality Control: The Contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract. Within 30 days after contract award or with the Contractors proposal if it is an evaluation factor, three copies of a comprehensive written QCP shall be submitted to the KO and COR within 5 working days when changes are made thereafter. After acceptance of the quality control plan the Contractor shall receive the contracting officer’s acceptance in writing of any proposed change to his QC system.

1.7.2 Quality Assurance: The Government shall evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards.

1.7.3 Recognized Holidays:

New Year’s Day Independence Day Martin Luther King, Jr’s Birthday Labor Day President’ Day Memorial Day Juneteenth Columbus Day Veteran’s Day Thanksgiving Day Christmas Day

1.7.4 Hours of Operation: The Contractor is responsible for conducting business, between the hours of 0730 until 1600 hours Monday thru Friday except Federal holidays or when the

Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm fixed price contracts, the Contractor will not be reimbursed when the Government facility is closed for the above reasons. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.7.5 Place of Performance: The work to be performed under this contract will be performed at Fort Eisenhower, Georgia.

1.7.6 Type of Contract: The Government will award a Firm Fixed Price.

1.7.7 Security Requirements: Not required, unclassified contract.

1.6.7.1 Handling/Access to Classified Information. The Contractor shall comply with FAR 52.204- 2, Security Requirements. This clause involves access to information classified “Confidential,” “Secret,” “Top Secret or TS/SCI” and requires Contractors to comply with (1) the Security Agreement (DD Form 441), including the National Industrial Security Program Operating Manual (DoD 5220.22-M), and (2) any revisions to DoD 5220.22-M.

1.6.7.2 Cybersecurity (formerly Information Assurance (IA)/Information Technology (IT)) Training: All Contractor employees and associated subcontractors must complete the DoD Cyber Awareness Challenge Training (https://ia.signal.army.mil/DoDIAA) before issuance of network access and annually thereafter. Certificates of successful completion, for both initial awareness training and annual refresher training shall be provided to the COR via the Army Training and Certification Tracking System (ATCTS). All Contractor employees will successfully complete all required IA training as specified in AR 25-2 and as directed by the Government. All Contractor employees working in IA/IT functions must comply with DoD and Army training requirements in DOD 8570.01, DoD 8570.01-M, DoD 8140.01, and AR 25-2

1.6.7.3 Contractor employees, to include subcontractors, requiring access to information systems to fulfill their duties must possess the required favorable security investigation.

The IASO/IANO from the activity that the Contractor employee is assigned to, will submit an electronic DD 2875, System Authorization Access Request (SAAR) to the Cyber COE G2 for verification that the Contractor employee meets the requirements of AR 25-2 for accessing the Fort Eisenhower network. (Ref AR 25-2)

1.6.7.4 Information Security Program Training: All Contractor employees, including subcontractors, assigned to this contract shall complete the online Information Security Program Training located on the Army Learning Management System (ALMS) site. Log into AKO, “Self Service”, “My Training”, “ALMS”, “Go to Mandatory Training”.

Training must be completed within 30 days of reporting for duty and annually thereafter.

The Contractor shall submit certificate of completion for each affected Contractor employee and subcontractor employee to the COR and unit/activity security manager.

(Ref ALARACT 207/2013, DTG 291848Z Aug 13, Subj: Army Wide Rollout and Requirement for Standardized Computer Web-Based Security Training on the Army Learning Management System (ALMS)).

1.6.7.5 Anti-Terrorism (AT) Level I Training. All Contractor employees, including subcontractors, assigned to this contract shall receive an initial Antiterrorism Level I Brief by a certified ATO Level II Officer within 30 days of reporting for duty. (Monthly briefings will be offered by the Garrison Antiterrorism Officer.) Annual refresher Antiterrorism Level I Training shall be completed on-line at https://jkodirect.jten.mil/Atlas2/faces/page/login/Login.seam or they may attend the monthly training offered by the Garrison ATO. The Contractor shall submit certificates of completion for each affected Contractor employee and subcontractor employee to the COR and unit/activity security manager. (Ref Department of the Army, US Army Contracting Agency, SFCA-CO, 5 Sep 07, subject: Incorporation of Measures into the Contracting Process and AR 525-13, Antiterrorism).

1.6.7.6 iWATCH: All Contractor employees, including subcontractors, assigned to this contract shall receive a brief on the local iWATCH program (provided in conjunction with the AT Level I Training). This training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 days of reporting to duty and annual refresher training with the results reported to the COR.

1.6.7.7 Operation Security (OPSEC) Training. All Contractor employees, including subcontractors, assigned to this contract shall complete Level I OPSEC training within 30 days of reporting for duty and then annually thereafter. Initial Level 1 OPSEC training will be conducted monthly by the Garrison OPSEC Officer or a Level II certified OPSEC Officer. Annual refresher training shall be completed on-line at http://cdsetrain.dtic.mil/opsec/index/htm. The Contractor shall submit certificates of completion for each affected Contractor employee and subcontractor employee to the COR and unit/activity security manager. (Ref AR 530-1, Operations Security).

The Contractor shall adhere to local OPSEC policies and procedures of the Government requiring activity. When in a TDY status in support of this work effort, the Contractor shall also adhere to any OPSEC policies and procedures in effect at TDY locations.

1.6.7.8 Threat Awareness and Reporting Program (TARP) Training. All Contractor employees, including subcontractors, assigned to this contract shall complete TARP training within 30 days of reporting for duty and then annually thereafter. TARP training will be conducted monthly by the 902nd MI Group. The COR will ensure Contractors are notified of available training. Completion of training shall be reported to the COR and the unit/activity security manager. (Ref AR 381-12).

1.6.7.9 Installation Access. All Contractor employees, including subcontractors, shall comply with applicable installation and facility access security policies and procedures at all work and TDY locations. All Contractors and subcontractors will be issued a Common Access Card (CAC) or an Installation Pass issued through the Automated Installation entry (AIE) Security System to access the installation. The Fort Eisenhower military installation is a limited access post. Unscheduled gate closures by the military police may occur at any time. In accordance with Army Regulation 525-13, paragraph 5- 19, all prospective Contractors will undergo a verification process by the installation Provost Marshal Office, Director of Emergency Services to determine the trustworthiness and suitability prior to being granted access to federal property. This will be accomplished using the National Crime Information Center (NCIC) Interstate Identification Index (III). This is the minimum baseline background check for entrance onto Army Installations for non-CAC holders to include entrance of visitors (Ref AR 190-13, paragraph 8-2). All personnel entering or exiting the installation may experience a delay due to vehicle inspections, registration checks, verification of seat belt use, etc.

All vehicles and personnel are subject to search and seizure. The search and seizure provisions shall apply to Contractor personnel while within Fort Eisenhower's area of jurisdiction. Contractor personnel shall comply with all entry control requirements and security policies/procedures in effect. Security procedures may change without notice.

1.6.7.10 Identification of Contractor Employees: In accordance with FAR 37.114 Contractor employees shall identify themselves as a Contractor at all times while on the job, e.g., in the workplace, when attending meetings, in email, when answering Government telephones, or when making phone calls.

1.6.7.11. ID Badges: The Contractor shall provide each Contractor employee an identification (ID) badge on contract start date or on employment start date. The ID badge shall be made of nonmetallic material, be easily readable, and shall contain the following minimum information: Employee's Name, Contract Company Name and Employee's Photograph. Contract employees shall wear proper identification at Government workplaces at all times.

1.6.7.12. Display of ID Badges: Contractor employees shall wear the ID badge at all times when performing work under this contract to include attending Government meetings and conferences. Unless otherwise specified in the contract, each contract employee shall wear the ID badge in a conspicuous place on the front of exterior clothing and above the waist except when safety or health reasons prohibit such placement.

1.6.7.13. Answering Telephones: Contractor employees shall identify themselves as a contract employee when answering and making calls on Government telephones.

1.6.7.14. Utilizing Electronic Mail: When Contractor employees send e-mail messages to Government personnel while performing on this contract, the Contractor employee's e-mail address shall include the company name together with the person's name (ex: John Smith, Contractor, ABC Company). When Contractor employees require access to a Government computer, the Contractor employee shall be required to obtain a Common

Access Card. To do so, the Contractor employee shall request a CAC Card through the COR. NOTE: The Government issued CAC is the property of the U.S. Government and shall be returned to the COR upon expiration of the contract, replacement or termination of the contract employee (CAC card must be turned in to the COR on Contractor employee's last day of employment). Unauthorized possession of the CAC can be prosecuted criminally under section 701, title 18, United States Code. All Contractor employees shall conduct official communication using Government-owned or provided e-mail, networks, websites, systems, and devices. The use of commercial ISP e-mail accounts or personal e-mail accounts to conduct official communication is prohibited.

Remote access / telework technology may be leveraged to ensure compliance with these requirements. Contractor employees are prohibited from using Army-assigned, AKO, and other official e-mail addresses for unofficial business affiliations. Personnel shall not provide official e-mail addresses to businesses, affiliated organizations, or online retailers; unless those entities are known by personnel to be legitimately engaging in official business.

1.6.7.15 Eligibility Verification for Employment. E-Verify is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility. The U.S. Department of Homeland Security is working to stop unauthorized employment. By using E-Verify to determine the employment eligibility of their employees, companies become part of the solution in addressing this problem. All U.S. employers must complete and retain a Form I-9 for each individual they hire for employment in the United States. This includes citizens and noncitizens. On the form, the employer must examine the employment eligibility and identity document(s) an employee presents to determine whether the document(s) reasonably appear to be genuine and relate to the individual and record the document information on the Form I-9. The list of acceptable documents can be found on the last page of the form. E-Verify is mandatory for employers with federal contracts or subcontracts that contain the Federal Acquisition Regulation E-Verify clause.

1.6.7.16 PHYSICAL Security: The Contractor shall be responsible for safeguarding all Government equipment, information and property provided for Contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured.

1.6.7.17 Key Control: The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

1.6.7.18 In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

1.6.7.19 The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

1.6.8 Special Qualifications All employees must meet the following qualifications for performance under this contract:

• Possess a Secret Security clearance.

• Experience in logistics, administration, commercial property management or facilities management

• Experience in submitting reports, DA Form 4283 facilities engineering work requests for repairs and upgrade to the facilities.

• Experience using Microsoft Office programs word, excel, PowerPoint and outlook.

• Experience developing and updating intermediate reports and briefing slides.

1.6.9 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5.

The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the contracting officer will apprise the Contractor of how the Government views the Contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced.

Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.6.10 Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of Government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.11 Key Personnel: The following personnel are considered key personnel by the Government. The Contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the Contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available between 7:00 a.m. to 4:30p.m., Monday thru Friday except Federal holidays or when the Government facility is closed for administrative reasons.

1.6.12 Common Access Card (CAC) – Contractor must obtain a CAC for Contractor employees whose functions require access to systems or facilities controlled by the Common Access Card. Contractor Officer Representative will notify Government CVS Trusted Agent (TA) of new employee CAC requirements. Company representative must provide all personnel data required to process CVS application with the TA, including security investigation requirements. Contractor employee will obtain CAC at DEERS/RAPIDS terminal when the application is approved. Contractor employee will inform Corporate Facility Security Officer (FSO)/Security Manager of approval/denial of CAC application, and will return CAC upon departure or dismissal. Contractor is responsible for implementation and follow-up. Failure, inability, or delay in obtaining the CAC does not relieve the Contractor from performing under the terms of the contract

1.6.13 Installation Local Area Network (LAN) - Certain Contractor personnel will need access to the LAN to perform the work. Prior to being given access, those Contractor personnel working on the LAN shall initiate a National Agency Check with Local Agency and Credit Checks (NACLC), and comply with all computer security training and access requirements.

1.6.14 Other Direct Costs (ODC): The Contractor will incur other direct costs on this contract. ODC’s are costs not previously identified as a direct material cost, direct cost, or indirect cost that can be identified specifically with a final cost objective and are only authorized to the extent that it is necessary for performance under this contract. Other direct costs incurred will include satellite system repair, hardware and/or software ancillary to the Contractor performing services described in part 5, reproduction costs, hardware repair costs, and shipping expenses associated with experimentation activities.

The Contractor shall not charge the Government G&A or travel fees, or combination thereof, NTE $3,000 total for any other direct cost, to include subcontractor costs if applicable. Reference DFARS Clause 252.227-7020, Rights in Special Works.

1.6.15 Data Rights: The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the Contractor without written permission from the Contracting Officer.

All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.6.16 Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.6.17 PHASE IN /PHASE OUT PERIOD: N/A

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1 Authority to Operate: Formal declaration by a Designated Approving Authority (DAA) that authorizes operation of a Business Product and explicitly accepts the risk to agency operations.

2.1.2 CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

2.1.3 CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

2.1.4 CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract.

Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.5 DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5 DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.6 KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7 PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8 QUALITY ASSURANCE. The Government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.8 QUALITY ASSURANCE. Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of Contractor performance.

2.1.9 QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.10 SUBCONTRACTOR. One that enters into a contract with a prime Contractor.

The Government does not have privity of contract with the subcontractor.

2.1.11 WORK WEEK. Monday through Friday, unless specified otherwise.

ACRONYMS:

ACOR Alternate Contracting Officer's Representative AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation CCE Contracting Center of Excellence CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTR Contracting Officer's Technical Representative COTS Commercial-Off-the-Shelf DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DOD Department of Defense FAR Federal Acquisition Regulation HIPAA Health Insurance Portability and Accountability Act of 1996 KO Contracting Officer OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program TE Technical Exhibit

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.0 FACILITIES, SUPPLIES, AND SERVICES. The Government will provide office space, office supplies, telephone service, workstations, computers, system access, and storage space at the place of performance. The Government’s property shall be used only in performance of this task, unless otherwise provided in this contract and unless otherwise approved by the contracting officer. The Government shall provide Contractors adequate working space and furnishings similar to that provided for Government employees at all TRADOC centers and schools. This includes computers, network services, phones and other data collection equipment/software as determined necessary by the Government.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4.0 CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 Government Furnished Property/Worksite. Government will furnish workspace for personnel assigned as a result of this contract. The Government intends to provide space in the Government area as primary work location. While at a Government installation/operating location, the Government will provide all equipment necessary to perform their duties that shall include, but not be limited to, computer workstations, LAN/WAN connectivity and all administrative office equipment and expendable supplies necessary to perform normal operations. The Contractor will control all Government property assigned to them. Contractor shall be required to sign a hand receipt for all equipment provided by the Government. Supplies and equipment required, but not provided by the Government, may be purchased by the Contractor, subject to fund availability and pre-approval in writing by the Contracting Officer, and equipment becomes the property of the Government.

Class A phone lines will be available to make official calls to maintenance vendors or to Government personnel for technical assistance. Telephone service is subject to the standard monitoring requirements of the Government telephone network. The Government-furnished phones are subject to security monitoring at all times. Use of these phones constitutes consent to security monitoring. The Contractor shall be responsible for all unofficial (non- Government) long distance calls. Adequate utilities will be provided for the safe and convenient performance of duties required.

4.2 Nondisclosure. In the course of performance pursuant to the task order to be awarded, the Contractor will access nonpublic information, including acquisition sensitive information.

Contractor agrees that it will not use or disclose any such information unless authorized by the KO. Contractor further agrees that it will use its best efforts to ensure that its employees and others performing services under this task order to be awarded, will not use or disclose any such information unless authorized by the KO. To that end, Contractor agrees that its employees and others performing duties under this task order will sign the Certificate of Nondisclosure within 20 days of contract award date.

4.3 Contractor Correspondence. All Contractor correspondence (written, facsimile, and email display) shall include their company name.

4.4 Personnel: The Contractor shall furnish adequate supervision and the labor necessary to perform all services in an orderly, timely, and efficient manner. The program manager shall have the authority to act on behalf of the Contractor. The Contractor shall utilize qualified and experienced employees capable of achieving the goals established in the contract. All personnel will maintain current qualifications and clearances and obtain any and all training required to meet mission requirements. Contractor personnel are employees of the Contractor and under its administrative control and supervision. The Contractor through its personnel shall perform tasks herein.

4.5 Contractor shall select, supervise, and exercise control and direction over his employees under this contract. The Government will not exercise any supervision or control over the Contractor employees in its performance of contractual services under this contract. The Contractor will ensure that no prohibited personal services are performed under this contract.

4.6 Contract Management: The Contractor shall provide all management, administration, security, quality control, and all else required to ensure successful completion of all deliverables.

PART 5

SPECIFIC TASKS

5. Specific Tasks:

5.1 Basic Services. The Contractor shall provide following services per the PWS:

The Contractor shall capture and execute directives from the COR on the accomplishment of work activities. The Contractor shall respond to Government business relations requests within one workday. The Contractor shall be prepared to brief monthly progress report content to the Government at short notice (within 24 hours). The Government shall require additional periodic Progress Reports and briefings as deemed necessary by the COR for poor performance.

5.2 Building Manager:

• Review submitted DA4283’s and Scope of Works for accuracy and pertinent information prior to assigning a workorder number and submitting to DPW for unit requested repairs and upgrades to facilities.

• Assist in the development of required DA4283’s as directed by G4 leadership and track all submitted workorders to completion.

• Act as the Cyber Center of Excellence, G4 liaison between DPW for maintenance request and workorder priorities identified by G4 leadership.

• Perform walkthroughs with other agencies for maintenance surveys, commercial vendors site surveys, DPW ISR surveys

• Manage, review and update briefing slides, attend meetings, develop meeting notes, and correspond with other agencies regarding space requirements, moves, and furniture related tasks.

• Engage with internal and external personnel utilizing written and verbal skills, telephones, e- mail, other electronic means and verbally.

• Assist in with space requests submitted to the CCOE Space Power Cooling Board to include overseeing and managing delivery schedules, waiting list of government furnishing and supplies.

• Identifies impact on building operations and mission accomplishment of unfinanced requirements.

• Coordinates, and monitors personnel and furniture moves to ensure completion in accordance with approved space plans, regulatory guidance, and building requirements.

• Develops, reviews, and coordinates all administrative space modification requests and building alterations/repairs, and recommends approval/disapproval. Determines priorities for all requests for space reallocation and building modifications.

• Develops and submits reports on space utilization and availability.

• Provides advice to the organization and its customers on the selection and design of essential items of equipment and furnishings to ensure maximum durability for longevity, aesthetic value, life expectancy, functional space arrangements, and flow planning.

• Assist with Command planning functions (e.g., movement of training classrooms or administrative space) to ensure furnishing requirements are met in a timely manner.

• Advises the G-4 Director on the feasibility and application of space allocation requests and proposals submitted by occupants, determining possible impacts.

• Plan and coordinate logistical support for special projects, to include tenant agency moves.

• Analyzes tenant requirements and ensures the most effective method of operation.

5.3 INVOICING/ WAWF

• Wide Area Workflow (WAWF) shall be implemented in accordance with DFAR 252.232- 7003 Electronic Submission of Payment Requests. Invoices shall include all information required by FAR Clause 52.235-25. Prompt payment; (see www.arnet.gov/far/ for full text of clause). Manual invoices will not be accepted.

• Routing. Invoices shall be routed to the COR as “inspector” as well as the G8 as “acceptor”. When preparing an invoice, both the “inspector” and “acceptor” fields shall be completed with the DODAAC “W589GE”.

• This same DODAAC must be used in both the “inspector” and “acceptor” field.

• Also, email notification of invoice submission shall be sent to the COR and appropriate

G8 representative. This email shall be initiated through the WAWF system by clicking on the "send more email notifications” link. This link is found at the bottom of the "submitted successfully" page after the invoice is submitted into the system. Email notifications, other than those initiated through WAWF, will not meet proper routing requirements and will not be accepted. If email notifications are not properly sent to appropriate individuals through WAWF, the invoice will be rejected.

• A contract employee with the authority to bind the company contractually shall certify all invoices. Invoices must be submitted no later than (NLT) ten days after the end of each month (30-day period), depending on the contract award date. Failure to comply with these procedures could result in payment delays.

• All invoices submitted at the end of the period of performance shall state “final invoice”.

This annotation should be accomplished in Wide Area Workflow Invoice 2-in-1 section, under Tab Misc. Info, and in the area of Initiator Information Comments.

5.4 MONTHLY PROGRESS REPORTS. The Contractor shall provide a monthly Contractor’s progress, Status and invoice to the Government per CDRL. This document shall be delivered no later than (NLT) 5 working days after the end of the contract month. The monthly progress report should include the following:

• Summary of work delivered that month

• Status of ongoing and planned deliverables

• Schedule for all projects to include major milestones

• Description of any issues to include recommended solutions

• Update and status on any deliverables returned during the month

• Personnel report to include status on personnel vacancies

• Summary of any training and certifications completed

• Summary of any problems encountered and recommended solutions.

• Funding shortfalls to accomplish the work specified for the reporting period.

5.4.1 IN PROGRESS REVIEWS (CDRL A004). Contractors are required to provide their Government Lead or Contracting Officer Representative (COR) weekly information or as determined by the Government.

5.5 CONTRACTOR MANAGEMENT REPORTING (CMR): The Contractor will report ALL Contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the Department of the Army via a secure data collection site. The Contractor is required to completely fill in all required data fields using the following web address: https://beta.sam.gov, and then click on “Department of the Army CMRA” or the icon of the DoD organization that is receiving or benefitting from the contracted services.

Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs annually from 1 OCT - 30 SEP. While inputs may be reported any time during the FY, all data will be reported no later than October of each calendar year, beginning with 2020. Contractors may direct questions to the help desk by clicking on “Send an email” which is located under the Help Resources ribbon on the right side of the login page of the applicable Service/Component’s CMR website at https://beta.sam.gov. As part of its submission, the Contractor will also provide the estimated total cost (if any) incurred to comply with this reporting requirement.

PART 6 APPLICABLE PUBLICATIONS

The Contractor must abide by all applicable regulations, publications, manuals, and local policies and procedures.

Acquisition of Real Property and Interests Therein: AR 405-10 Mineral Exploration and Extraction: AR 405-30 Real Property Inventory Management: AR 405-45 Utilization of Real Property: AR 405-70 Management of Title and Granting Use of Real Property: AR 405-80 Disposal of Real Estate: AR 405-90 Army Facilities Components System: AR 415-16 Military Construction Responsibilities: AR 415-18 Military Construction General: AR 415-10 Housing Management: AR 420-1 Antiterrorism: AR 525-13 Information Management (IA): AR 25-2 Operations Security (OPSEC): AR 530-1 Logistics Assistance: AR 700- 4 The Army Maintenance Management System: DA Pam 750–8, Functional User’s Manual for the Army Maintenance Management System-Aviation: DA Pam 738–751 Soldiers Guide to Field Maintenance: DA Pam 750–3 Army Material Maintenance Policy: DA Pam 750–1 Property Accountability Policies: AR 735-5, Chapter 13 Unit Property Book Office ASCC/TSC/ESC G4 Procedures Coordination and planning with the ASCC G46 and supporting CECOM Forward Repair Activity (FRA) Health Insurance Portability and Accountability Act (HIPAA) IA training and certification (baseline and CE)

PART 7 ATTACHMENT/TECHNICAL EXHIBIT LISTING

Attachment/Technical Exhibit List:

7.1 Attachment 1/Technical Exhibit 1 – Performance Requirements Summary

7.2 Attachment 2/Technical Exhibit 2 – Deliverables Schedule

7.3 Attachment 3/Technical Exhibit 3 – Estimated Workload Data

TECHNICAL EXHIBIT 1

TASK 1 – Provide Building Managers to Cyber CoE and Fort Eisenhower.

Performance Objective

Performance Standard

Performance Threshold

Method of Surveillance

Incentive/Disincentive

The Contractor shall coordinate day-to-day building management operations including initiation of facilities engineering work requests and service orders for TRADOC facilities PWS paragraph 1.1

Provide the proper amount of personnel to conduct day- to-day operations and establish work requests while maintaining the facility workflow

No more than 2 customer complaints, per building, per quarter.

PM and COR will be responsible for all surveillance and are expected to establish an effective communication plan. 100%, random and periodic inspections will comply.

Will result in either positive or non-conformance ratings.

(Levels I,II,III and CDRs) Monetary disincentive of $100 per pay period of noncompliance

Briefs the Cyber COE G4 and Deputy COE G4 on the status of projects, programs, standards, and other relevant issues. Conducts continuing surveillance of facilities to ensure conformity with regulations, official policies, and established procedures PWS paragraph 1.4

Briefings will be thorough and provide the chain of command will all relevant information. At times, nonscheduled briefings will be expected to report emergency situations

No more than 2 complaints from the COE G4, Deputy G4 or higher CoC. (will be individualized)

100%, random and periodic inspections

Will result in either positive or non-conformance ratings.

(Levels I,II,III and CDRs) Monetary disincentive of $100 per pay period of noncompliance

Reviews reports, and advises personnel Must be on call at all times to research and develop answers to questions which may arise in area of responsibility PWS paragraph 1.4

Conducts individual inspections, has open 24/7 line of communication for facilities to call in issues

Is required to answer or return all calls within 2 hours of origination.

Customer feedback and COR validation through 100%, random and periodic inspections.

Will result in either positive or negative performance ratings. (Levels I, II,III and CDRs) Monetary disincentive of $100 per pay period of noncompliance

Responsible for the development, coordination, and submission of periodic reports and DA Form 4283 facilities engineering work requests for repairs and upgrade to

TRADOC

facilities PWS paragraph 1.4

Reports and 4283’s are required to be completed, submitted and filed in detail after issues are reported

4283’s are required to be called in the same business day during regular operating hours. 0% deviation

Customer feedback/comp laints and COR validation through 100%, random and periodic inspections.

Will result in either positive or negative performance ratings. (Levels I,II,III and CDRs) Monetary disincentive of $100 per pay period of noncompliance

The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services PWS paragraph 1.6

Track like issues and input classification s to monitor repetitive repairs

Will allow a 2% differentia rate

Customer feedback and

COR

validation through 100%, random and periodic inspections.

Will result in either positive or negative performance ratings.

(Levels I,II,III and CDRs)

TECHINCAL EXHIBIT 2

DELIVERABLES SCHEDULE

DELIVERABLE FREQUENCY # OF

COPIES

MEDIUM/FO

RM AT

SUBMIT

TO

A0001: Contractor hall prepare and submit a Quality

Control Plan within ten (10) days after contract award

Within 30 days after contract award.

Updates must be submitted to the COR within 5 days of changes being made.

1 Electronic COR

A002: Contractor shall provide a detailed monthly report of findings regarding work performed

Within 5 business days of the end of the month.

A003: Contractor shall deliver to the

COR a copy of individual non-

Disclosure statements within 20 days of receipt of award

Within 5 days of employment.

Employees' clearances loaded in JPASS are verified by inference in

CVS.

COR

A004 In Progress Reviews Report as determined by the government

TECHNICAL EXHIBIT 3

WORKLOAD DATA

ITEM

LABOR CATEGORY EST ANNUAL HOURS

1 Building Manager 7452

This exhibit reflects the Government’s estimated staffing approach for this effort. Offerors are advised that this data is an estimate only and does not represent a request for specific staffing levels by the Government. The Contractor shall be responsible to propose and deploy the correct labor types, mix, number and hours required to satisfactorily and professionally meet all PWS requirements.

CONTRACT DATA REQUIREMENTS LIST

Public reporting burden for this collection of information is estimated to average 110 hours per response, including the time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the collection of information. Send comments regarding this burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden, to Department of Defense, Washington Headquarters Services, Directorate for Information Operations and Reports, 1215 Jefferson Davis Highway, Suite 1204, Arlington, VA. 22202-4302, and to the Office of Management and Budget, Paperwork Reduction Project (0704-0188), Washington, DC 20503. Please DO NOT RETURN your form to either of these addresses. Send completed form to the Government Issuing Contracting Officer for Contract/PR No. listed in Block E.

A. CONTRACT LINE ITEM

NO.

B. EXHIBIT C. CATEGORY:

TDP TM OTHER MISC

D. SYSTEM/ITEM E. CONTRACT/PR NO. F. CONTRACTOR

1. DATA ITEM

NO.

2. TITLE OF DATA ITEM

Quality Control Plan

3. SUBTITLE

A001

4. AUTHORITY (Data Acquisition Document No.)

5. CONTRACT REFERENCE 6. REQUIRING OFFICE

PWS Para. 1.6 TRAINING MANAGEMENT

BRANCH/DIVISION

7. DD 250

REQ

9.DIST

STATEMENT

REQUIRED

10. FREQUENCY 12. DATE OF

FIRST

SUBMISSION

14. DISTRIBUTION

DD AS REQUIRED

BY THE

GOVERNMENT

PWS Para. 1.6.1

a. ADDRESSEE 8. APP

CODE

D 11. AS OF DATE 13. DATE OF

SUBSEQUENT

SUBMISSION

A N/A PWS Para. 1.6.1

16. REMARKS:

Contractor’s format is acceptable for QCP. The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services.

BLOCK 9: Distribution Statement D – Distribution authorized to the Department of Defense and DoD contractors only. Reason: To protect technical/operational data or information.

15. TOTAL

G. PREPARED BY

Katherine D. Horton

H. DATE I.