PWS.pdf

Attachment 1 – Performance Work Statement Page 1 of 20

PERFORMANCE WORK STATEMENT (PWS)

Liquid Food Composter Maintenance and Repairs

General Information

1. GENERAL: This is a non-personal services contract to conduct annual maintenance for nine

(9) liquid food composters on Fort Bragg and Camp Mackall. The contractor shall also be responsible for all repair request throughout the performance periods. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government. The Contractor, in turn, shall be accountable to the Government for Contractor or subcontractor personnel.

1.1. Description of Services/Introduction: The Contractor shall provide all personnel, equipment, supplies, transportation, tools, materials, supervision, and other items necessary to perform maintenance, service and repair, as defined in this Performance Work Statement (PWS), except for those items specified as government furnished property and services. The Contractor shall perform to the standards in this contract.

1.1.1. The contractor will accomplish all tasks described in paragraph 1.3, while working in conjunction with the DPW Environmental Compliance Branch.

1.2. Background: Contract is for the maintenance, service and repair of nine (9) liquid food composters. Internet/cloud connectivity will be prohibited.

1.3. Objectives: The basic service objective includes the following:

1.3.1. Regular annual maintenance examinations and checks as outlined in the liquid food composter operator’s manual.

1.3.2. Repairs/replacement not covered under regular maintenance.

1.3.3. Surveillance and reporting of equipment.

1.3.4. The Contractor shall deliver to the COR bi-annual, a report on the usage of the liquid food composters, to include food processed and carbon diverted by the 5th of the following month.

1.4. Scope: Contractor will perform tasks as described in paragraph 1.3, during normal working hours of 8:00 am to 4:30 pm Monday through Friday.

1.5. Period of Performance: The period of performance shall be for a Base period of nine (9) months and two (2) twelve month options.

1.6. Quality Control: Quality Control is the responsibility of the Contractor. The Contractor is responsible for the delivery of quality services/supplies to the Government (see FAR 52.246-1 Contractor Inspection Requirements).

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1.6.1.1. Quality Control Program: The Government is committed to a highly interactive relationship between quality control by the Contractor and quality assurance by the government recipient of services. This relationship shall be achieved through an effective Prevention Based Quality Control Program dedicated to ensuring the best possible products and services to end users. The Contractor shall provide their written Quality Control Plan (QCP) to the Contracting Officer Representative (COR) and the Contracting Officer (KO) no later than (NLT) 10 calendar days after the award is issued.

1.6.1.1.1. The Contractor’s quality program shall demonstrate its prevention-based outlook by meeting the objectives stated in the PWS throughout all areas of performance. The QCP shall be developed to specify the Contractor’s responsibility for management and quality control actions to meet the terms of the contract. The QCP as a minimum shall address continuous process improvement; procedures for scheduling, conducting and documentation of inspection;

discrepancy identification and correction; corrective action procedures to include procedures for addressing Government discovered non-conformances; procedures for root cause analysis to identify the root cause and root cause corrective action to prevent re-occurrence of discrepancies;

procedures for trend analysis; procedures for collecting and addressing customer feedback/complaints.

1.6.1.1.2. Within 24 hours’ notice, upon request of the COR, the Contractor shall provide, all reports generated as a result of the Contractor’s quality control efforts. This shall include any summary information used to track quality control, including any charts/graphs.

1.6.1.1.3. The Contractor’s QCP shall be incorporated into and become part of this contract after the plan has been accepted by the KO. Proposed changes made after KO acceptance shall be submitted in writing through the COR to the KO for review and acceptance prior to implementing any revision. The Contractor’s QCP shall be maintained throughout the life of the contract and shall include the Contractor’s procedures to routinely evaluate the effectiveness of the plan to ensure the Contractor is meeting the performance standards and requirements of the contract.

1.6.1.2. Contractor Discrepancy Report (CDR): When the Contractor's performance is unsatisfactory, a CDR will be issued. The Contractor shall reply in writing within 5 work days from the date of receipt of the CDR, giving the reasons for the unsatisfactory performance, corrective action taken, and procedures to preclude recurrence.

1.6.1.3. Quality Assurance: The Government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.2. Property Management System:

1.6.3. Recognized Federal Holidays: The Contractor shall not be required to perform services on recognized federal holidays. The recognized federal holidays include:

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

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1.6.4. Hours of Operation: The Contractor shall be responsible for conducting business, between the hours of 8:00 am to 4:30 pm Monday through Friday, except federal holidays or when the government facility is closed due to local or national emergencies, administrative closings or similar government directed facility closings. The Contractor shall at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.5. Place of Performance: The work to be performed under this contract will be accomplished at Fort Bragg and Camp Mackall.

1.6.6. Security Requirements: Contractor personnel shall have an Automated Installation Entry (AIE) Badge within 10 calendar days of contract start and must maintain the level of security required for the life of the contract. Contractor personnel shall comply with all applicable security and safety regulations, guidance, and procedures, including local, referenced in this PWS and in effect at the work sites. All personnel must meet requirements IAW DOD Directive 8570.

1.6.6.1. Physical Security: Not Applicable.

1.6.6.2. Fraud, Waste, and Abuse: In accordance with AR 11-2, Internal Management Controls, the Contractor shall be responsible for maintaining proper conduct and good discipline within Contractor-occupied work areas. Contractor personnel shall be encouraged to be alert to and report to designated representatives suspected situations of fraud, waste, and abuse or other intentionally dishonest conduct observed during or in the performance of contract.

1.6.7. Key Control: Not Applicable.

1.6.8. Special Qualifications.

1.6.8.1. General:

1.6.8.1.1. The Contractor shall be responsible for ensuring all personnel performing work under this contract possess and maintain current certifications as indicated in PWS 1.6.12; security requirements during the execution of this contract.

1.6.8.1.2. Contractor personnel performing work under this contract shall be able to read, write, speak, and understand the English language to effectively carry out all contract requirements.

They shall have a command of both the written and spoken English language to properly clearly, and effectively communicate in person or via electronic devices (telephone or Email) with co-workers, customers, and the general public.

1.6.8.1.3. Contractor personnel performing work under this contract shall be U.S. citizens unless the provisions of Army Regulation 25-2, Information Assurance have been fully completed and approval has been granted by the Government for the non-U.S. citizen to perform the required support.

1.6.8.1.4. Access and General Protection/Security Policy and Procedures: All Contractor personnel performing work under this contract shall comply with applicable installation, facility and area commander installation/facility access, local security policies and security procedures provided by the Security Manager Government representative. Contractor personnel shall provide all information required for background checks to meet installation access requirements

Attachment 1 – Performance Work Statement Page 4 of 20 to be accomplished by the installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor personnel must comply with all personal identity verification requirements as directed by DOD, HQDA or local policies. In addition to the changes otherwise authorized by this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in Contractor and subcontractor security matters or processes.

1.6.9. Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation (FAR) Subpart 42.5. The KO and/or COR may meet periodically with the Contractor to review the Contractor's performance. At these meetings the KO and/or COR will apprise the Contractor of how the Government views the Contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.6.10. Contracting Officer Representative (COR): The COR will be identified by separate letter of appointment. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: Assure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including government drawings, designs, specifications; monitor Contractor's performance and notifies both the KO and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting contract.

1.6.11. Key Personnel:

1.6.11.1. The following are considered to be key personnel by the Government: The Contractor shall provide a Program Manager (PM) who shall be responsible for the performance of the work under this contract, and an Alternate PM (APM), who shall act for the Contractor when the PM is absent; and a Quality Control Technician, shall be designated in writing to the KO at the post award conference. The PM or APM shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The PM or APM shall be available between the hours of 8:00 AM to 4:30 PM, Monday through Friday, except federal holidays or when the government facility is closed for administrative reasons.

1.6.11.2. Qualifications for all Key Personnel:

1.6.11.2.1. Program Manager (PM): The PM must have a minimum of 2 years continuous experience in required scope of work and provide documentation to the Contracting Officer and Contract Officer Representative before contract award. All persons performing work for the contractor, either, as a direct employee or a sub-contractor must possess the certification for the work required.

1.6.12. Maintenance and Repair Technician:

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Maintenance and Repairs Technicians qualifications shall consist of two (2) years of experience as maintenance and repair mechanic on equipment that are similar type and or similar to contract type equipment. The work experience shall be with an established company that has repaired and installed equipment of similar types to those covered under this contract (Liquid Food Composters). Technician shall possess the knowledge to periodically add more Power enzyme (microorganisms and enzymes) and to periodically replace the Power chips (housing for the microorganisms). Only documented experienced technicians mechanics shall be authorized to perform under the terms of this contract, to include the installation, inspection, tests, preventive maintenance and/or for the performance of all required repairs on equipment identified on TE#5.

1.6.12.1. Identification of Contractor Personnel: All Contractor personnel attending meetings, answering government telephones, and working in other situations where their Contractor status is not obvious to third parties, are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are government officials. They must also ensure that all documents or reports produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.

1.6.12.1.1. Contractor personnel shall wear visible identification (i.e. clothing) identifying themselves as a contractor.

1.6.12.1.2. The Contractor shall develop, maintain, and provide to the COR an updated roster which shall include names and positions of all Contractor personnel. The Contractor shall submit initial roster to the COR within ten (10) calendar days after award and after any personnel changes.

1.6.12.1.3. The Contractor shall immediately report any lost government issued identification cards to the COR and Military and/or DOD police agencies.

1.6.12.2. Contractor Personnel Appearance and Performance: It is essential that all Contractor personnel meet the highest standards of professionalism and personal integrity. The Contractor shall ensure their personnel do not perform work under the influence of alcohol, illegal prescribed drugs or any other incapacitating agents. Contractor personnel shall be neatly groomed and dressed in business casual attire to present a professional appearance at all times.

1.6.13. Contractor Travel: Not applicable

1.6.14. Other Direct Costs (ODC): Not applicable

1.6.15. Data Rights: Not applicable

1.6.16. Definitions.

1.6.16.1. The term “Contractor” herein used in section 1.6.16., Organizational Conflict of Interest, means: (a) the organization (hereinafter referred to as "it" or "its") entering into this agreement with the Government; (b) all business organizations with which it may merge, join or affiliate now or in the future and in any manner whatsoever, or which hold or may obtain, by purchase or otherwise, direct or indirect control of it; (c) it’s parent organization, if any and any of its present or future subsidiaries, associates, affiliates, or holding companies, and; (d) any organization or enterprise over which it has direct or indirect control now or in the future.

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1.6.16.1.2. The term "proprietary information" for purposes of section 1.6.16., Organizational Conflict of Interest, means any information considered so valuable by its owners that it is held secret by them and their licensees. Information furnished voluntarily by the owner without limitations on its use, or which is available without restrictions from other sources, is not considered proprietary.

1.6.16.2. Organizational Conflicts of Interest Examples. The following examples illustrate situations in which organizational conflicts of interest may arise. These examples are not all inclusive.

1.6.16.2.1. Biased Ground Rules. This type of conflict may arise in situations where a company sets the ground rules for a future competition. For example, when a Contractor develops requirements then competes to provide products or services to satisfy those requirements, thus obtaining a competitive advantage.

1.6.16.2.2. Impaired Objectivity. This type of conflict may exist where a Contractor’s obligations under a contract require objectivity, but another role of the Contractor casts doubt on its ability to be truly objective. An example of this type of conflict is where a Contractor’s work under one contract entails evaluating itself, its affiliates, or its competitors under a separate contract.

1.6.16.2.3. Unequal Access to Information. This type of conflict may arise when a Contractor has access to nonpublic or proprietary information as part of its performance under a contract that gives it an unfair advantage in a competition for a later contract.

1.6.16.3. General Constraints. The provisions of FAR Subpart 9.5, Organizational and Consultant Conflicts of Interest, concerning organizational conflicts of interest govern this contract. Potential conflicts may exist in accordance with FAR 9.505-1, Providing Systems Engineering and Technical Direction, through 9.505-4, Obtaining Access to Proprietary Information. In this regard, the Contractor is responsible for identifying any actual or potential organizational conflicts of interest to the KO that arise as the result of performance under this contract. To avoid or mitigate a potential conflict related to performance under this contract, the KO will impose appropriate constraints such as the constraints discussed below. Since it is impossible to foresee all of the circumstances that might give rise to organizational conflicts of interest, the constraints discussed below are not all inclusive and the KO may impose constraints other than, or in addition to, the constraints listed below.

1.6.16.3.1. N/A

1.6.16.3.2. N/A

1.6.16.3.1. The Contractor agrees that it will neither evaluate nor advise the Government with regard to its own products or activities. The Contractor will objectively evaluate or advise the Government concerning products or activities of any prospective competitors (FAR 9.505-3).

1.6.16.3.2. The Contractor agrees that if it gains access to proprietary information of other companies, it will exercise diligent effort to protect such proprietary information from unauthorized use or disclosure (FAR 9.505-4). In addition, the Contractor agrees to protect the proprietary information of other organizations disclosed to the Contractor during performance of this contract with the same caution that a reasonably prudent Contractor would use to safeguard highly valuable property. The Contractor also agrees that if it gains access to the proprietary

Attachment 1 – Performance Work Statement Page 7 of 20 information of other companies it will enter into written agreements with the other companies to protect their information from unauthorized use or disclosure for as long as it remains proprietary and to refrain from using the information for any purpose other than that for which it was furnished. The Contractor shall provide copies of such agreements to the KO.

1.6.16.33. If the Contractor, in the performance of this contract, obtains access to plans, policies, reports, studies, financial plans, data or other information of any nature which has not been released or otherwise made available to the public, the Contractor agrees that without prior written approval of the KO, it shall not: (a) use such information for any private purpose unless the information has been released or otherwise made available to the public, or (b) release such information unless release is otherwise authorized under the contract or such information has previously been released or otherwise made available to the public by the Government.

1.6.16.4. Non-Disclosure Agreements. The Contractor shall obtain from each employee who has access to proprietary information under this contract, a written agreement which shall in substance provide that such employee shall not, during his/her employment by the Contractor or thereafter, disclose to others or use for their benefit, proprietary information received in connection with the work under this contract. The Contractor will educate its employees regarding the restrictions imposed by FAR 9.505-4, so that they will not use or disclose proprietary information or data generated or acquired in the performance of this contract, except as provided herein.

1.6.16.5. Training. The Contractor shall effectively educate its employees, through formal training, company policy, information directives and procedures, in an awareness of the legal provisions of FAR Subpart 9.5 and its underlying policy and principles, so that each employee will know and understand the provisions of that Subpart and the absolute necessity of safeguarding information from anyone other than the Contractor's employees who have a need to know, and the U.S. Government.

1.6.16.6. Subcontracts. The Contractor agrees that it will include the provisions in paragraphs 1.6.16.3., 1.6.16.4., and 1.6.16.5 above and this paragraph in consulting agreements, teaming agreements, and subcontracts of all tiers, which involve access to information or the performance of services described in paragraph 1.6.16.4 above. The use of section 1.6.16, in such agreements, shall be read by substituting the word "consultant" or "subcontractor" for the word "Contractor" whenever the latter appears.

1.6.16.7. Additional Constraints. If this contract provides for the issuance of task or delivery orders, such orders may impose additional requirements and/or restrictions relating to 1.6.16, to include the requirement for the Contractor and its subcontractors and employees to furnish the Government with written non-disclosure agreements or statements of no conflict of interest. With regard to any proposal submitted by the Contractor, in response to a Request for Task or Delivery Order Proposal, by submitting its proposal the Contractor represents that it has disclosed to the KO, prior to the issuance of the task or delivery order, all facts relevant to the existence or potential existence of organizational conflict of interest as that term is used in FAR Subpart 9.5.

1.6.16.8. Conflicts Involving Future Procurements. The award of this contract, government tasks or acquiescence in the Contractor’s performance of services hereunder shall not constitute or be interpreted as a determination that the Contractor is eligible to participate in future procurements, developmental efforts, implementation efforts, or related activities. Only the KOs for such efforts, applying the rules, principles, and procedures of FAR Subpart 9.5, has the authority to determine whether a conflict exists, in connection with such procurements.

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1.6.16.9. Representations and Disclosures.

1.6.16.9.1. The Contractor represents that it has disclosed to the KO, prior to award of this contract, all facts relevant to the existence or potential existence of organizational conflict of interest as that term is used in FAR Subpart 9.5.

1.6.16.9.2. The Contractor represents that if it discovers an organizational conflict of interest or potential conflict of interest after award of this contract, a prompt and full disclosure shall be made in writing to the KO. This disclosure shall include a description of the action the Contractor has taken or proposes to take in order to avoid or mitigate such conflict.

1.6.16.10. Remedies and Waiver.

1.6.16.11.1. For breach of any of the above restrictions or for non-disclosure or misrepresentation of any relevant facts required to be disclosed concerning this contract, the Government may terminate this contract for default, disqualify the contractor for subsequent related contractual efforts, and pursue such other remedies as may be permitted by law or this contract. If, however, in compliance with section 1.6.16., the Contractor discovers and promptly reports an organizational conflict of interest (or the potential thereof) subsequent to contract award, the KO may terminate this contract for convenience, if such termination is deemed to be in the best interest of the Government.

1.6.16.10.2. The parties recognize that this clause has potential effects, which will survive the performance of this contract, and that it is impossible to foresee each circumstance to which it might be applied in the future. Accordingly, the Contractor may at any time seek a waiver from the cognizant KO by submitting a full written description of the requested waiver and the reasons in support thereof (FAR 9.503).

1.6.17. Phase-In/Phase-Out Periods: Not Applicable.

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PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. ALTERNATE CONTRACTING OFFICER’S REPRESENTATIVE (ACOR). An employee of the U.S. Government appointed by the contracting officer to administer the contract in the absence of the COR. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor, as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.2 CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

2.1.3. CONTRACTING OFFICER (KO). A person with authority to enter into, administer, and/or terminate contracts, and to make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

2.1.4. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S.

Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor, as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.5. CONTRACTOR PERSONNEL. Contractor and subcontractor employees performing working under this contract.

2.1.6. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement (PWS).

2.1.7. DELIVERABLE. Anything that can be physically delivered, but may include non-physical things, such as meeting minutes or reports.

2.1.8. FACILITY CLEARANCE. A facility clearance (FCL) is an administrative determination that, from a national security standpoint, a facility is eligible for access to classified information at the same or lower classification category as the clearance being granted. The FCL may be granted at the Confidential, Secret, or Top Secret level. The FCL includes the execution of a Department of Defense Security Agreement (DD Form 441). Under the terms of the agreement, the Government agrees to issue the FCL and inform the Contractor as to the security classification of information to which the Contractor will have access. The Contractor, in turn, agrees to abide by the security requirements set forth in the National Industrial Security Program Operating Manual, commonly referred to as the NISPOM.

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2.1.9. GOVERNMENT-FURNISHED PROPERTY (GFP) OR GOVERNMENT PROPERTY

(GP). Property in the possession of or directly acquired by the Government and subsequently made available to the Contractor.

2.1.10. KEY PERSONNEL. Contractor employees who are critical for achieving PWS objectives. Key personnel shall meet position qualification and experience requirements indicated in the PWS. When key personnel qualifications are used as an evaluation factor in “Best Value” procurement, the Contracting Officer is the only one authorized to concur with key personnel replacement after award of the contract. When proposed key personnel resumes are used as an evaluation factor in best value procurement, a letter of commitment may be required from the individual whose resume is provided.

2.1.11. PERFORMANCE REQUIREMENT SUMMARY (PRS). A listing of the service outputs under the contract that are to be evaluated by the COR on a regular basis, the surveillance methods to be used for these outputs, and the performance requirement of the listed outputs.

2.1.12. PHYSICAL SECURITY. Actions that prevent the loss or damage of government property.

2.1.13. PROPERTY ADMINISTRATOR (PA). The authorized representative of the Contracting Officer appointed in accordance with agency procedures, responsible for administering the contract requirements and obligations relating to government property in the possession of a Contractor.

2.1.14. PROPERTY MANAGEMENT SYSTEM. System established by the Contractor that is used to manage GFP/GFE in its possession to control, use, preserve, protect, repair, and maintain.

2.1.15. QUALITY ASSURANCE. A planned and systematic pattern of all actions necessary to provide confidence that adequate technical requirements are established; products and services conform to established technical requirements; and satisfactory performance is achieved. For the purposes of this document, quality assurance refers to actions by the Government.

2.1.16. QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). The Government’s organized written document specifying the surveillance methodology to be used for surveillance of Contractor performance.

2.1.17. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.18. SUBCONTRACTOR. One that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.

2.1.19. WORK DAY. The length of time during a day in which the Contractor provides services, in accordance with the contract.

2.1.20. WORK WEEK. Monday through Friday, unless otherwise specified.

2.2. ACRONYMS:

AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation

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CCE Contracting Center of Excellence CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTS Commercial-Off-the-Shelf DA Department of the Army DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DOD Department of Defense FAR Federal Acquisition Regulation HIPAA Health Insurance Portability and Accountability Act of 1996 KO Contracting Officer OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs PIPO Phase-In/Phase- Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Plan TE Technical Exhibit

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PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES: Not Applicable.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1. General: The Contractor shall furnish all supplies, equipment, and services required to perform work under this contract that are not listed under Sections 3 and 5 of this PWS.

4.2. Secret Facility Clearance: Not Applicable.

4.3. Materials: The Contractor shall furnish all supplies, equipment, and services required to perform work under this contract that are not listed under Sections 3 and 5 of this PWS.

4.4. Equipment: The Contractor shall furnish all supplies, equipment, and services required to perform work under this contract that are not listed under Section 3 of this PWS.

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PART 5

SPECIFIC TASKS

5. Specific Tasks:

5.1. Basic Services. Liquid Food Composter (LFC) Maintenance

5.1.1. The contractor shall provide Liquid Food Composter Maintenance, Service, Repair and Surveillance:

5.1.2. Description of Services:

5.1.2.3 The contractor shall provide regular maintenance and/or preventative examinations and checks as outlined in LFC owner’s manual and include the following:

- Mechanical exam/check chain tension (once every 12 months or as necessary)

- Replenish power enzyme (every 12 months on average or as necessary)

- Replace power chips (every 4 years on average or as necessary)

- Clean LFCs drain as required to ensure functioning drainage.

- Inspect water lines for leakage.

- Perform tasks as outlines in table A, Maintenance Schedule, LFC-200, Model IV.

- Provide, at minimum, 30 days’ notice of supplies (power enzyme, power chips) needed for regularly scheduled maintenance, so the COR can order timely for maintenance.

- Replace/replenish enzymes and/or power chips as needed (enzymes, power chips to be provided by customer)

- Immediately report examination findings for maintenance outside the scope of this proposal.

- The contractor shall provide repairs/replacement of parts not covered under Regular Maintenance.

- Replace/repair any/all parts which cause the LFCs to malfunction.

- The contractor shall provide surveillance and reporting of equipment.

- Provide periodic on-site examination of LFC in operation

- Provide an annual report on the usage of the LFCs (to include food processed and carbon diverted).

5.1.3 Demand Maintenance Orders(DMO): DMOs are service orders received for Fort Bragg and Camp Mackall that need to be repaired, and will be identified by the COR as to the DMO priority. There are three (3) types of DMOs: Priority 1 (Emergency), Priority 2 (Urgent) and Priority 3 (routine). The response times for each priority are different.

5.1.3.1 Priority 1 Orders: The contractor shall provide service and repairs to Priority 1 DMO's (demand maintenance orders) to resolve emergency (life, health, safety, environmental, or property risk) situations. Contractor shall acknowledge receipt of Priority 1 DMO within one (1) hour after notification. Repairs and service must be completed within 24 hours excluding when parts are ordered or delay is authorized by COR. A service call ticket will be provided when repairs are completed.

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5.1.3.2 Priority 2 Orders: The Contractor shall provide service and repairs to Priority 2 DMO's to resolve urgent (immediate need that would result in inconvenience to facility occupants or patrons) situations. Contractor shall acknowledge receipt of Priority 2 DMO within two (2) days after of notification to COR by call, text or email. Repairs and service must be completed within 7 calendar days excluding when parts are ordered or delay is authorized by COR. A service call ticket will be provided when repairs are completed.

5.1.3.3 Priority 3 Orders: The Contractor shall provide service and repairs to Priority 3 DMO's to resolve routine (cosmetic repairs and maintenance) situations. Contractor shall acknowledge receipt of Priority 3 DMO within five (5) days of notification to COR by call, text or email.

Repairs and service must be completed within 15 calendar days excluding when parts are ordered or delay is authorized by COR. A service call ticket will be provided when repairs are completed.

Technicians responsible for performing maintenance/repair proposal will be required to meet all criteria for entry onto the installation and operating a vehicle on Fort Bragg and Camp Mackall.

5.2. CONTRACTOR MANAGEMENT REPORTING (CMR): The Contractor shall report ALL Contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the Contaminated Soil, Underground Storage Tank (UST), and OWS Removal via a secure data collection site. The Contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/, and then click on “Department of the Army CMRA” or the icon of the DOD organization that is receiving or benefitting from the contracted services. Reporting inputs will be for the labor executed during the period of performance during each government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2013. Contractors may direct questions to the help desk by clicking on “Send an email,” which is located under the “Help Resources” ribbon on the right side of the login page of the applicable Service/Component’s CMR website.”

Attachment 1 – Performance Work Statement Page 15 of 20

PART 6

APPLICABLE PUBLICATIONS

6. Applicable Publications:

AR 70-13 Management and Oversight of Service Acquisitions

AR 190-13 The Army Physical Security Program

AR 200-1 Environmental Protection and Enhancement

AR 530-1 Operations Security

29 CFR Part 1910 Occupational Safety and Health Standards

40 CFR Protection of the Environment

40 CFR Subchapter I Solid Wastes

40 CFR Part 302 Protection of Environment, Designation, Reportable Quantities and Notification

DoD Directive 5500.7-R Joint Ethics Regulation

DoDI 5000.72 DoD Standard for Contracting Officer’s Representative (COR)

Certification

EM-385-1-1 Safety and Health Requirements Manual

EPA, SW-846 Test Methods for Evaluating Solid Wastes, Physical/Chemical

Methods

Federal Standard #313 Material Safety Data and Disposal Data for Hazardous Materials

Furnished to Government Activities

FIPS PUB 201-2 Personal Identity Verification (PIV) of Federal Employees and

Contractors

FB Regulation 200-1 Fort Bragg Environmental Program, Environmental Quality

FB Regulation 200-2 Installation Hazardous Waste Management Plan

FB Regulation 200-3 Installation Spill contingency Plan, The Spill Prevention, Control, and Countermeasures Plan and the Facility Response Plan

FB Pam 200-2 Installation Waste Streams

Attachment 1 – Performance Work Statement Page 16 of 20

HSPD 12 Homeland Security Presidential Directive 12 Policy for a Common Identification Standard for Federal Employees and Contractor

NFPA 1.12-2 Combustible Fibers

OMB M-05-24 Office of Management and Budget (OMB) Guidance

Implementation of Homeland Security Presidential Directive (HSPD) 12 – Policy for a Common Identification Standard for Federal Employees and Contractors

OPORD 13-153 Enterprise Municipal Services Performance Standards

TM 5-634 Solid Waste Management

15A NCAC 13B Solid Waste Management Rules, Article 9 of the Chapter 130A of the North Carolina General Statutes (NCGS 130A-290, et seq.)

42 U.S.C. 6901 Resource Conservation and Recovery Act (RCRA), Solid Waste

Disposal Act (SWDA) of 1976, as amended, including Subtitle D

Manual PN 96-01015 LFC Family Liquid Food Composter User’s Manual

Attachment 1 – Performance Work Statement Page 17 of 20

PART 7

TECHNICAL EXHIBIT LISTING

7. Attachment/Technical Exhibit List: Attached below

TE#1 USER

MANUAL.pdf

TE#2 LFC

Powerzyme Supplem

TE#3 LFC Scheduled maint.docx

TE#4 LFC Power chips.docx

TE#5 LFC Locations and Data.docx

Attachment 1 – Performance Work Statement Page 18 of 20

Performance Requirements Summary (PRS) Matrix.

Required Services (Tasks)

Performance Standard

ACCEPTABL

E QUALITY

LEVEL

Incentive / Disincentive

#1 5.1.1.

Maintenance

The contractor shall provide Liquid Food Composter Maintenance, Service, Repairs and Surveillance:

The contractor shall ensure all maintenance, repairs and services are performed IAW the user manual guidelines.

TE#1

Performance standard shall be performed 95

% of the time

Non-conforming services will result in a Contract

Discrepancy Report (CDR) issued to Contractor and potential negative CPARS report

#2 5.1.2 Chain Tension

Mechanical exam/check chain tension (annually or as necessary) ensure all maintenance, repairs and services are performed IAW the user manual guidelines

TE#1 and shall be annotated on the maintenance log TE#3

Zero Deviation from performance standard

Performance will be reflected on the annual Contractor

Performance Assessment Report System (CPARS) report

#3 5.1.2 Power enzymes

Replenish power enzyme (bi-annual on average or as ensure enzymes are not broken down and replenish IAW TE#1 the user manual guidelines in PARA

8.1.6 and shall be annotated on the

Performance will be reflected on the annual Contractor

Performance Assessment Report System (CPARS) report

#4 5.1.2 Power Chips

Replace power chips (every 4 years on average or as ensure power chips are used IAW TE#1 the user manual guidelines.

PARA 7.1 and shall be annotated on the maintenance log annual Contractor

Performance Assessment Report System (CPARS) report.

Attachment 1 – Performance Work Statement Page 19 of 20

#5

Drains

Clean LFCs drains as required to ensure functioning drainage.

ensure LFC drains are clean and free of obstruction IAW

TE#1 the user manual guidelines

PARA 7.3 and shall be annotated on the maintenance log

TE#3

annual Contractor

Performance Assessment Report System (CPARS) report.

#6

Water Lines

Inspect water lines for leakage.

ensure no leakage when inspecting the water lines IAW TE#1 the user manual guidelines. And shall be annotated on the annual Contractor

Performance Assessment Report

#7 5.2 Contractor Management Reporting (ECMRA)

The Contractor shall report ALL Contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract

Contractor information completely filled-in within reporting period.

Zero Deviation from performance standard

(Risk assessed high risk) annual Contractor

Performance Assessment Report

#8 1.6.1.1 QCP Plan

The Contractor shall develop and maintain a Quality Control Plan approved by the KO.

QCP Plan will be submitted with (10) calendar days after contract Award, proposed changes in writing (5) days prior to effective date of change.

Acceptable rewrites are completed within

(5) working days after receiving comments annual Contractor

Performance Assessment Report

Attachment 1 – Performance Work Statement Page 20 of 20

Deliverable

PWS Para. Deliverable Frequency # of Copies

Medium/Format Submit To

1.6.1.1 Quality Control

Plan

Shall be submitted 10 calendar days after award

Original

Emailed Electronically in

MS

Word, Excel, and or PowerPoint, PDF

COR/KO

5.1.2 Annual

Maintenance Report

TE#5

Provided the first week of the following month

1 Original

Electronically in MS

Word, Excel, and/or PowerPoint, PDF

COR

5.2 eCRM Yearly 1 Original eCRM website COR

Deliverable