PWS.docx

PERFORMANCE WORK STATEMENT (PWS)

Fare-Free Mass Transit (FFMT) Shuttle Bus Services for United States Forces Korea (USFK)

PART 1

General Information

1. GENERAL:

This is a non-personnel services contract to provide buses, operators, fuel, facilities and management required to perform the Fare-Free-Mass Transit (FFMT) scheduled bus service in and around base camps on both, unscheduled on call basis. In accordance with the Performance Work Statement (PWS). The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the contractor who, in turn is responsible to the government.

1.1. Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform the scheduled bus service in and around base camps on both, unscheduled on call basis bus services as defined in this PWS to support ground transportations to US Army personnel and family members into the Republic of Korea (ROK) by US Government Air or personnel in leave or TDY status except for those items specified as government furnished property and services as defined in this PWS. The contractor shall perform to the standards in this contract.

1.2. Background: United States Forces Korea (USFK), 25th Transportation Battalion and 19th Expeditionary Support Command required services for commercial ground transportations to mobilize US Military personnel and family members from and to all different Military installation throughout the Korean Peninsula.

1.3. Objectives: The contractor shall perform the requirements in this PWS and confirm to the professional standards identified in this contract. The Contractor shall follow all applicable instructions and directives to meet the requirements for FFMT bus services and requirement bus services throughout USFK as specified Exhibit 1 thru Exhibit 22.

1.4. Scope: This contract is to provide commercial bus service for movement of passengers traveling throughout the Korean Peninsula between US Military installations. The company shall provide, within two (2) hours, replacement transportation for buses which experience mechanical breakdown with passengers aboard. The contractor shall post bus schedules at all bus stops.

1.4.1. Fare-Free Mass Transit (FFMT) Shuttle Bus and Requirement: The scope of FFMT shuttle bus services in this contract is to provide commercial bus service for movement of passengers from and to different USFK bases running shuttle bus services and requirement bus services.

1.5. Period of Performance: The effective period of this contract is a one-year base performance period plus four (4) one-year option performance periods.

1.6. General Information

1.6.1. Quality Control: The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract. The Quality Control Plan (QCP) shall be provided to the Contracting Officer Representative (COR) within ten (10) days after award. QCP shall be updated thereafter to maintain an effective and efficient quality. Updated QCP shall be submitted to the KO and Contracting Officer Representative (COR) within ten (10) working days when changes are made thereafter. After acceptance of the quality control plan, the contractor shall receive the contracting officer’s acceptance in writing of any proposed change to his QC system. At minimum, the QCP shall include the following:

1.6.1.1. The name(s) and qualification(s) of the contractor's quality control representative(s) and clearly defined authority and the extent of their authority of these personnel under the contractor's organization chart.

1.6.1.2. A plan to conduct random inspections relative to all aspects of contract performance (i.e., adherence to bus schedules; interior cleaning of buses, adherence to inspection, maintenance and repair of buses; conduct of drivers), to include the areas to be inspected on either a scheduled or unscheduled basis, how often inspections will be accomplished and the title of the individual(s) who will perform the inspection.

1.6.1.3. A plan to receive and resolve customer complaints.

1.6.1.4. The methods for identifying and preventing deficiencies in the quality of service performed before the level of performance becomes unacceptable.

1.6.1.5. Maintain a daily performance report with including, any service deficiency found during inspections, customer complaints and any other significant incidents.

1.6.1.6. The contractor shall keep records of inspections and make the records available to the 5.3.contract completion until the final settlement of any claims under this contract. The contractor shall collect data, perform self-evaluation, and document performance against standards associated with each specific requirement. The contractor shall report by the 7th calendar day of the previous month the inspection results in the Contractor Quality Control Inspections sheets. The contractor shall address all tasks in the PWS based on the example below.

What level of performance is required to meet the Performance Objective or Task?

Acceptable Quality Level (AQL) or Performance Threshold

WHAT/DATA SOURCE

What is the Contractor going to inspect?

CALCULATION

How will The Contractor determine if the AQL and Standard are being achieved?

1.7. Quality Assurance: The government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.7.1.1. The Government may conduct on-site inspections at a minimum included in the inspection will be a review of all required permits and insurance documents, as well as maintenance records. The buses will also be inspected by US Government-employed mechanics for any safety or maintenance violations.

1.7.1.2. The Government reserves the right to inspect the Contractor’s performance. The Government will record all surveillance observations. When an observation indicates defective performance, the COR will inform Contact Manager (CM).

1.7.1.3. Performance Rating: COR will evaluate Contractor’s performance based on the checklist in Virtual Contracting Enterprise (VCE). Contractor’s performance rating will be prepared and submitted to the contracting officer on monthly basis on COR Monthly Performance Reports.

1.7.1.4. The Government reserves the right to test or question drivers and mechanics to verify qualifications such as driver’s license, past performance, driving record, knowledge of route, etc.

1.8. Recognized Holidays: The contractor is required to perform services on holidays.

1.9. Hours of Operation: The contractor is responsible for performing services in accordance with Exhibit 1 thru Exhibit 22. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.10. Place of Performance: The work to be performed under this contract will be performed throughout Korea.

1.11. Type of Contract: The government will award a Firm-Fixed-Price (FFP) Requirement type contract with a FFP task orders.

1.12. Contract Management Plan: The contractor shall operate the required services from 1 thru 22 bus routes with additional back-up buses and sufficient bus drivers to meet the requirement of this contract in accordance with their management plan. At minimum, the management plan will include the following and shall be updated as required during performance:

· Identify management structure.

· Identification of key personnel and any other contract team members.

· Management responsibilities, supervisor responsibilities and methods of supervision

· Number of drivers. Personnel recruiting plan and sources. Standards of conduct. Details of force work schedule to include hours per day, per week and per month, in training Shift Limit, and IAW all Korea Labor Laws.

· Discuss subcontractor teaming agreements , if applicable

· Qualifications of the Prime Contractor and any subcontractors IAW the PWS

· Number and type of buses and back-up plan for buses within two (2) hours if a breakdown occurs during scheduled runs.

1.13. Contractor Minimum Qualifications: The Contractor shall continuously meet or exceed the minimum qualifications for this requirement that were established in the solicitation evaluation criteria during the entire performance of this contract.

1.13.1. Prime Contractor’s Prior Experience: The contractor shall have at least two (2) years’ experience within the last seven (7) years performing in Shuttle Bus services. The experience of subcontractor cannot be substituted for the prime contractor’s experience.

1.13.2. Registrations/License/Certificates: The Prime Contractor shall continuously possess the following valid and current certification, registrations and licenses issued by Republic of Korea (ROK) Government during the entire performance of this contract.

a. Business Registration (사업자 등록증).

b. Passenger Transportation Business Registration (여객자동차운송사업증).

c. Chartered Bus Transportation Business Registration (전세버스 운송사업 등록증).

d. Vehicle Maintenance Management Registration (Comprehensive Maintenance) [자동차 관리 사업 등록증 (종합정비업)] Exception: A sub-contractor’s license may be substituted for the prime’s license with a binding sub-contractor agreement.

e. Designated Motor Vehicles Maintenance Certificate (Comprehensive) [지정정비사업자지정서(종합정비업)] Exception: A sub-contractor’s license may be substituted for the prime’s license, with a binding sub-contractor agreement.

1.14. Subcontracting: The Prime Contractor shall perform on the site, and with its own organization and equipment, work equivalent to at least 51% of the total amount of work to be performed under the contract. This percentage may be reduced by a supplemental agreement to this contract if, during performing the work, the Contractor requests a reduction and the Contracting Officer determines that the reduction would advantage the Government. Subcontractor cannot perform more than 49% of the total value of requirements.

1.14.1. Sub-contractor plan: If sub-contractors are used, the contractor, shall have sub-contractor plan and submit the plan to COR within 10 days after award. At minimum, the sub-contractor plan shall include the following:

a. List of each sub-contractor by name.

b. Purpose/scope of each sub-contractor.

c. Sub-contractor Agreement signed by both the prime contractor and sub-contractors.

1.14.2. The Sub-contractor's Qualification:

a. Prior Experience: The subcontractor shall have minimum two (2) years of experience within the last seven (7) years perform in shuttle bus services or Vehicle Maintenance for bus (If Sub-contractor will only perform Vehicle Maintenance).

b. Transportation Sub contractor's Registrations: The subcontractor shall have industry's required registrations issued by the ROK Government.

(i) Business Registration (사업자등록증)

(ii) Passenger Transportation Business Registration (여객자동차운송사업증)

(iii) Chartered bus Transportation Business Registration (전세버스운송사업등록증).

(iv) Vehicle Maintenance Management Registration (Comprehensive Maintenance) [자동차 관리사업 등록증 (종합정비업)]

(v) Designated Motor Vehicles Maintenance Certificate (Comprehensive Maintenance) [지정정비사업자지정서 (종합정비업)]

If Sub-contractor perform shuttle bus services: i, ii and iii apply If Sub-contractor perform only Vehicle Maintenance: i, iv and v apply

1.15. Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. KO, COR, and other Government personnel, as appropriate, the contractor shall meet with the COR as needed but a minimum once per month to discuss contract performance and resolve any problems, which may exist. At these meetings the COR will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.16. Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including government drawings, designs, specifications: monitor contractor's performance and notifies both the KO and contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.17. Key Personnel: The follow personnel are considered as key personnel by the government: Contract Manager (CM). Before removing, replacing, or diverting the CM (or other Key Personnel if added) per 1.18 below, the Contractor shall:

a. Submit notification to the Administrative Contracting Officer (ACO) in advance (14 calendar days)

b. Submit justification (including proposed substitutions with resumes of equal or greater qualifications stated in this section (1.18.) in sufficient detail to permit evaluation of the impact on this contract; and

c. Obtain the Contracting Officer's written approval. Notwithstanding the foregoing, if the Contractor deems immediate removal or suspension of any member of its management team is necessary to fulfill its obligation to maintain satisfactory standards of employee competency, conduct, and integrity under the clause at 48 CFR 970.5203–3, Contractor's Organization, the Contractor may remove or suspend such person at once, although the Contractor shall notify the Contracting Officer prior to or concurrently with such action.

The list of key personnel may, with the consent of the contracting parties, be amended from time to time during the course of the contract to add or delete personnel so long as the aforementioned items are addressed.

1.18. Contract Manager (CM): The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available 6 AM to 7 PM and after hours during operational hours via cellphone.

1.18.1. Contract Manager Qualifications: The Contractor shall continuously provide a CM who has at least two (2) years’ experience as a CM with bus transportation operations and services within last seven (7) years and who is knowledgeable of both US and Korean applicable transportation regulations and directives during the entire performance of this contract.

1.18.2. The CM shall have the ability to speak, read and write in English.

1.18.3. The CM shall provide contact information where he or she can be reached in the event of an emergency. CM contact information provided to the COR within 5 days of contract award. The CM shall contact the COR within 10 minutes of the occurrence of the emergency (such as an accident, a typhoon, unexpected).

1.18.4. Bus Drivers Qualifications: The Contractor shall provide drivers with clean driving record, in possession valid Republic of Korea Class 1 Bus driver’s license and Commercial Bus Driving Licenses (버스운전자격증) at all times. A copy of all licenses shall be provided to the COR within 5 days of contract award.

1.19. Contractor Employee’s Identification: Contractor employees and representatives shall be required to have proper identification prior to entering each Government installation. Upon notice of award, the Contractor shall obtain all passes and necessary vehicle permits required for entry by authorized Contractor personnel IAW base policy. Five (5) calendar days after award contractor shall provide all required documentation to COR. The COR will, in turn, obtain the required signatory authority and provide the installation passes to the contractor for distribution to appropriate contract personnel. The processing time for USFK passes and decals will take minimum thirty (30) working days.

1.20. Contractor Personnel Conduct: Contractor personnel’s conduct shall not reflect discredit upon the Government. The Contractor shall ensure that personnel present a professional appearance. The Contractor’s employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance. The Contractor is responsible for ensuring that any contractor employees providing services under this contract conduct themselves and perform services in a professional, safe, and responsible manner.

1.21. Personnel Professional Standards: Contractor personnel shall act in a professional manner (Professionalism implies the proper handling of oneself in the workplace, adhering to regulations and policies, doing the job diligently and conscientiously, fulfilling duties to the best of ability, punctuality, time management and maintaining a certain businesslike attitude and demeanor, holding oneself to the highest possible standards of character and behavior proper to the field of employment, and presenting a neat, clean appearance; Company uniforms recommended). The Government reserves the right to request replacement of any Contractor employee that does not meet these professional standards.

1.22. Emergency Services for Contractor Personnel: The Contractor shall have competent personnel trained and capable of dealing with minor injuries to contractor personnel. The Contractor employees shall immediately notify their supervisor of any accident requiring emergency medical treatment. The Contractor will, in turn, notify the KO or COR within 30 minutes of the incident. Emergency medical treatment and services for Contractor personnel is the responsibility of the Contractor. In case of an emergency the contractor shall contact the Provost Marshal at the nearest appropriate installation

1.23. Antiterrorism (AT) and Operations Security (OPSEC)

1.23.1. Antiterrorism Training (AT Level I Training): All contractor employees, to include subcontractor employees, requiring access to Army installations, facilities, and controlled access areas shall complete AT Level I awareness training within 14 calendar days after contract award. The contractor shall submit certificates of completion for each contractor employee and subcontractor employee to the COR and KO within 7 calendar days after completion of training by all employees and subcontractor personnel. New employees shall take this training within 14 days after starting work under the contract.

1.23.2. Access and General Protection/Security Policy and Procedures: Contractor and all associated subcontractors’ employees shall comply with applicable installation, facility, and area commander installation/facility access and local security policies and procedures (provided by government representative). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshall Office, Director of Emergency Services, or Security Office. Contractor workforce must comply with all personal identity verification requirements as directed by DOD, HQDA, and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.23.3. iWATCH Training: The Contractor and all associated sub-contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity Antiterrorism and Operations (ATO). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 14 calendar days of contract award and within 14 calendar days of new employees commencing performance. The contractor shall submit iWATCH training record to the COR 5 calendar days after completion of the training.

1.24. Physical Security: The Contractor and its employees must comply with all security requirements imposed by the local installation commander at all times while performing under this contract within the military installation.

1.24.1. Personnel Pass and Escort Passes: It shall be the Contractor's responsibility to submit the appropriate documents for personnel and escort passes that is required for entry onto the installation to the requiring activity.

1.25. Safety: The Contractor shall be responsible for ensuring that all work performed under this contract is accomplished in a safe and proper manner.

1.25.1. Safety Plan: The Contractor shall develop and maintain a safety plan that describes the contractor’s procedures to meet all safety requirements under the terms of this contract. The safety plan shall be updated as required throughout the performance of the contract. The safety plan shall address at a minimum:

· How the contractor will ensure compliance with ROK Highway Traffic Laws and other applicable regulations of both US and ROK Government

· How the contractor will ensure compliance operational and safety requirements of AR 385-55.

· Training schedule and training topics

· How to contractor will ensure safe operation and proper maintenance of the busses

· Management and disciplinary actions to ensure safe driving and protection of passengers.

1.25.2. Accident Prevention and Safety Training: All Contractors' employees shall be instructed and trained on accident prevention and safety. Special emphasis shall be placed on the safe operation of equipment and proper working conditions and employee's obligation to comply with all existing installation safety regulations. Training shall be conducted for all employees within 14 calendar days of contract award and within 14 calendar days of new employees commencing performance. This training shall be documented and record provided to the COR semi-annually. The contractor shall submit Training record to the COR 5 calendar days after completion of the training.

1.25.3. All Contractor equipment shall be equipped with proper safety devises and in safe operating condition at all times. All contractor equipment shall be subject to a safety inspection at any time by the COR. Any defective equipment shall either be repaired or replaced.

1.26. Continuation of Essential Department of Defense (DOD) Contractor Services During Crisis: In the event of crisis or heightened security caused by a national emergency, natural disaster, or other causes, continues performance as necessary in support of USFK mission. The contractor shall provide all personnel, equipment, supplies, facilities, transportation tools, materials, supervision, and other items and non-personnel services necessary to perform PCS services in accordance with 5152.242-4017

1.27. Phase In /Phase Out Period:

1.27.1. Phase-In: Phase-in is a one-time performance that allows the new Contractor to work with the incumbent Contractor to take over operations. The period between contract award date and contract start date, or the 30 days prior to the contract start date, will constitute the phase-in period, whichever is shorter. During the phase-in period, the new Contractor shall prepare to assume full responsibility for all areas of operation IAW the terms and conditions of this contract. The new Contractor shall take all actions necessary for a smooth transition of the contracted operations. The Government will make all facilities and equipment accessible to the new Contractor during the phase-in period. During this time, the new Contractor's management personnel shall be permitted to observe any on-going operations, as coordinated by the COR.

1.27.2. Phase Out/Transition. The incumbent Contractor shall provide supervision, control, personnel, resources, and work task responsibility for all functions described in this PWS during the transition period. If the same Contractor is awarded the new contract, Contracting Officer (KO) will determine the phase-out/transition/phase-in requirements.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. Definition:

2.1.1. CLEAN DRIVING RECORD: Driver record free of major accidents, moving traffic violation (speeding ticket), convictions for Fleeing or eluding the police, Driving without insurance, Driving under the influence of alcohol or drugs, usually shortened to DUI or Failing to stop and provide assistance at an accident involving injuries or death.

2.1.2. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.3. CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.4. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.5. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.6. DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.7. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.8. OPERATOR MAINTENANCE: Bus maintenance performed by the bus driver which is limited to checking fluid levels, adding fluids, changing tires, and washing the vehicle.

2.1.9. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.10. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.11. QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.12. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.13. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.14. US GOVERNMENT BILL OF LADING (GBL) – USFK Form 79-3EK is a serially numbered, bilingual, accountable document. This document is required for the procurement of transportation services under Contract Line Items (CLINs) of the contract.

2.2. Acronyms:

PART 3

GOVERNMENT PROVIDED ITEMS

3. GOVERNMENT PROVIDED ITEMS:

3.1. Services: None.

3.2. Facilities: The Government will provide parking and operator maintenance space for the contractor’s buses to include electricity, water and heating fuel at no cost to the contractor. (See Appendix III). The contractor shall be responsible for the cleanliness of all areas provided to the contractor by the Government.

3.3. Utilities: None.

3.4. Equipment: If necessary, the Government will provide Global Positioning Systems (GPS) for vehicle tracking, at no expense to the contractor.

3.5. Materials: None

PART 4

CONTRACTOR FUNISHED ITEMS

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1.1. The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.

4.1.2. Nametags: The contractor shall provide nametags to be worn by all contract personnel while engaged in the performance of this contract.

4.1.3. Sign: Contractor shall provide and post signs in each bus in English and Hangul to read as follows:

· No Smoking.

· Playing of radio/cassette/CD players not allowed (except with personal earphones).

· Attached POC phone number in each bus.

· “Senior Military Occupant is Responsible for Maintaining Order in this Bus.” In the event a passenger becomes unruly, belligerent, or fails to comply with the provisions of this agreement, the senior military occupant in the bus shall assist the driver to maintain order.

4.1.4. Notify the Military Police: The contractor shall notify the Military Police and the transportation representative of the nearest installation serviced by the agreement of such incidents as soon as possible. Once notified, the Military Police and the transportation representative will take appropriate corrective action. Problems relating to such incidents shall be resolved between the transportation representative and the contractor.

4.2. Equipment:

4.2.1. Buses.

4.2.1.1. Minimum Standards for Buses: All buses furnished by the contractor shall be passenger type (commercial design) with seating capacity of 41 – 45. The buses provided by the contractor shall be equipped with spotlights, which provide sufficient lighting to facilitate safe entry and exit of passengers. All buses shall be in a safe, clean and serviceable condition at all times, and the model year of the buses from the prime or subcontractor shall not be more than 7 years old in age throughout the performance of the contract. Buses shall be equipped with devices and appliances for passenger comfort in conformance with common commercial practice as well as operational and safety requirements of AR 385-55 as cited in Appendix II. The buses shall be equipped with Anti-Lock Braking Systems (ABS).

4.2.1.1.1. Contractor shall provide buses equipped with on-board video monitor and VCR for purpose of displaying Korean orientation and related welcome videos for arriving soldiers. Buses shall be also provided maximum storage area for high volume of personal baggage.

4.2.1.1.2. Contractor shall maintain seating area, overhead luggage rack, and floors of the buses dry and free of debris at all times.

4.2.1.1.3. Identification of route (s) shall be clearly posted while buses are in operation.

4.2.1.1.4. Customer complaint procedures shall be posted on the bus stops and terminals.

4.2.1.1.5. At all times all buses shall be equipped with heating and air-conditioned systems. These system will be use as required to ensure passenger comfort, air-conditioned during the period 15 May through 15 September and heating system during the winter season, from 16 September to 14 May.

4.2.1.1.6. All buses shall be equipped with sufficient lighting inside the bus to provide safe entry and exit of passengers when the buses are operated during hours of darkness.

4.2.1.1.7. Buses shall be equipped with a serviceable fire extinguisher, First Aid Kit and Triangles at all times.

4.2.1.1.8. All vehicles proposed to be used in performance of this contract shall meet the operational and safety standards by ROK.

4.2.1.1.9. Bus List: The contractor shall have bus list with information on all the buses to be used for the performance of this contract. The list should include as a minimum Owner’s name, registration number, bus plate number, make, model and year. Additionally, original copies of all valid vehicle registration certificates, valid auto insurance and other Insurance Policies shall be submitted to the COR for review within the five (5) calendar days after award of the contract and the COR will return the original copies to the contractor after review.

4.3. Inspections and Maintenance: The contractor shall perform appropriate inspections and maintenance for the safe operation of all buses furnished under this contract prior to every run. Such maintenance shall include cleanliness of buses, and internal area of the buses shall be dry and free of debris at all times. Buses shall be broom swept prior to spotting thereof for loading of passengers, seats shall be dry wiped and buses shall be washed internally and externally as required.

4.3.1. Maintenance shall include, but not be limited to, braking system, steering system, electrical and lighting system, tires and tire pressure, hydraulics, fuel lines, and fluids.

4.3.2. Bus maintenance, other than operator maintenance shall be performed at contractor’s facility.

4.3.3. Maintenance Schedule: The contractor shall develop and maintain an effective maintenance schedule, this schedule shall state the frequency and type of maintenance to be performed to each vehicle. The contractor shall verify that the maintenance type and frequency is performed to the vehicle in accordance with bus manufacturer’s recommendations. The contractor shall maintain records of all maintenance and repair performed, these records shall be readily available to the Government at any time during the term of the contract.

4.3.4. The contractor shall perform the maintenance and repair of buses used in the performance of this contract to ensure that the buses operate safely at all times. All maintenance, other than operator maintenance, shall be performed at the contractor’s or sub-contractor’s facility. The contractor shall also adhere to the required bus schedules and routes.

4.4. Insurance Liabilities: The contractor shall provide and maintain insurance for the contractor-operated buses with ROK accredited insurance company as follows:

4.4.1. Group-type bodily injury and death liability insurance in an amount of not less than $200,000.00 on one person and not less than $500,000.00 on one accident or occurrence.

4.4.2. Property damage liability Insurance in an amount of not less than $100,000.00 on account for one accident.

4.4.3. The contractor shall submit the proof of insurance coverage and to the COR within five (5) calendar days after award of the contract. Contractor shall provide evidence this document yearly thereafter at the beginning of each option year within five (5) calendar days after option is exercised, and when applying for new vehicle passes.

4.5. Notice of Accident: All cases of personal injury involving death or requiring medical attention of passengers in the performance of this contract shall be verbally reported immediately by the contractor to the nearest Movement Control Team (MCT) from the accident site. A full and complete written report of the accident shall be submitted to the Contracting Officer, 411th Contracting Support Brigade, APO AP 96271-550, through the COR, within 72 hours following the verbal report.

4.6. Items Left on Bus Passengers: Any items left on the bus by passengers and discovered by the contractor shall be recorded and turned over to the receiving officer, the nearest MCT, or COR.

PART 5

SPECIFIC TASKS

5. SPECIFIC TASKS:

5.1. General:

The contractor shall perform services of transporting passengers. The contractor shall obtain all appropriate permits, such as bus business license and applicable route permits from the Ministry of Land, Transport and Maritime Affairs (MLTM) in Republic of Korea (ROK). The company shall provide, within two (2) hours, replacement transportation for buses which experience mechanical breakdown with passengers aboard. The contractor shall post bus schedules at all bus stops.

5.1.1. Bus Drivers:

The contractor shall ensure that employees have a current and valid class I driver’s license before allowing the employee to operate a Contractor-owned vehicle under this contract. The contractor shall maintain a list of all Class 1 valid driver license and Commercial Bus Driving Licenses (버스운전자격증) throughout the performance of the contract. A copy of all licenses shall be provided to the COR within 5 days of contract award and update monthly as required. The list shall include driver's name, licenses type, license's number and expiration dates.

5.1.2. Driver Performance.

The contractor shall comply with all applicable safety laws, rules, ordinances, and regulations promulgated by the Korean Government when operating outside military installations or areas controlled by the U.S. Government. When operating within the confines of a U.S. Government area, all rules and regulations as determined by the United States Forces Korea shall apply. (See Appendix II). The Government has the right to restrict the employment under the contract of any contractor employee, or prospective contractor employee, who is identified as a potential threat to the health, safety, security, or general wellbeing of the installation and its population.

5.1.3. Drivers shall be identifiable by wearing a clearly readable identification badge, furnished by the contractor, which consists of the contactor’s company name, employee’s name. Drivers shall maintain a well-groomed appearance all times while operating buses. The drivers shall have the ability to speak English.

5.1.4. Bus drivers shall not operate buses with standing passengers when traveling off military installations. It shall be the driver’s responsibility to assure that the number of passengers transported in each bus does not exceed the designed seating capacity. Buses operating solely within the confines of a military installation may allow one-half of the bus seating capacity to stand.

5.1.5. Drivers shall operate buses in strict adherence to traffic signs posted within all military installations. Contractor traffic violations may result in the denial of driving privileges on the installations.

5.1.6. Drivers are not authorized to stop for refuel buses while in route. The bus driver shall re-fuel before dispatching.

5.1.7. Pets are authorized on the bus as long as the pet is in a pet carrier. Dogs are allowed on the bus if the kennel fits through the door of the bus and on a seat of the bus. All dogs will need to be positioned at the back of the bus, with at least one family member sitting next to the kennel. All dogs must stay in their respective kennel while on the bus (to reduce allergies of fellow passengers, and to keep the bus clean). 19th HRC cadre will address any pet allergies of fellow passengers before boarding and will deal with situations on a case-by-case basis. Dogs are not allowed in the baggage compartment below the bus. If the Kennel does not fit on the bus the Service member must contact their sponsor to make arrangements for the pet.

5.1.8. All vehicle operators shall ensure their vehicles are locked and properly secured when be not in use. Key shall not left in any unattended buses.

5.2. Shuttle Bus Services and Requirement Services:

5.2.1. Performance Requirements: The contractor shall perform services of transporting passengers under this contract in accordance with procedures set forth below:

5.2.2. Commitment: For FFMT shuttle bus services under this contract, the commitment will be made orally or in writing by the Ordering Officer to the contractor’s CM. The tasking of the contractor’s service will begin when MCT requests the Ordering Officer to request FFMT shuttle bus services & requirement bus services the for the US Government.

5.2.3. Tasking Procedure: Tasking of the contractor’s services shall be made no later than (NLT) 4PM of the day prior to the operation. A duly appointed Ordering Officer shall task the contractor’s bus services. The Ordering Officer is authorized to place orders in this contract not to exceed KW25,000,000 per delivery order. It is responsibility of the contractor to ensure that a tasking is only made by Ordering Officer who is appointed by 411th CSB. The Ordering Officer may not make any changes in the terms and conditions of any contract which the Ordering Officer places orders. 411th CSB will officially notify the contractor about any changes that were suggested and approved by the KO.

5.2.4. MCT will provide the Transportation Movement Release (TMR) numbers and consignee, location where passengers is to be picked up.

5.2.5. Cancellation Notice: When any changes for the planned mission schedule or cancellation have to be made, a written or telephone notification will be provided no later than 1800, on the day before the commitment. However, in case of emergency circumstances, such as alert, adverse weather conditions or other unavoidable circumstances, the Contractor will be notified as soon as feasible.

5.2.6. Cancellation Charges: When and if buses are actually requested as ordered by the Ordering Officer and cancelled without timely cancelation notice, the cancellation charges shall be paid to the contractor.

5.2.7. Detention (Waiting) Charges: Detention charges will be paid to the contractor when and if the buses are detained at the pick up point or the destination as follows.

5.2.8. Free of Charge will be one (1) hour from the spotting time at pick up points and one (1) hour after arrival at the destination.

5.2.9. Overnight charges: Overnight charges will be authorized to the contractor when the bus cannot return to the overnight designated parking area by midnight (24:00) of the same day.

5.2.10. Scheduled Work (Bus Schedule):

5.2.10.1 Bus Schedules for Area I: Bus service shall be provided Monday through Sunday in accordance with the following schedule:

5.2.10.1.1 Bus Schedule - CP Casey Terminal, CP Hovey (Dongduchon) and CP Casey Terminal: See Exhibit 1 & 2.

5.2.10.1.2 Bus Schedule - CP Casey Terminal, H221 and CP Casey Terminal: See Exhibit 3 & 4.

5.2.10.1.3 Bus Schedule – CP Casey Terminal, Gate 2 and CP Casey Terminal: See Exhibit 5 & 6

5.2.10.2 Bus Schedule for Area II, III: Bus service shall be provided Monday through Sunday in accordance with the following schedule:

5.2.10.2.1 Bus Schedule – Suwon, Osan and CP Humphreys (Pyeongtaeck): See Exhibit 7 & 8.

5.2.10.2.1 Bus Schedule – Kusan AB _ CP Humphreys (Pyeongtaek): see Exhibit 9.

5.2.10.2.2 Bus Schedule – Kunsan AB – CP Carroll (Waegwon): See Exhibit 10.

5.2.10.2.3 Bus Schedule - K-16 (Sungnam) – CP Humphrey: See Exhibit 11.

5.2.11 Bus Schedule for Area IV: Bus service shall be provided Monday through Sunday in accordance with the following schedule:

5.2.11.1 Bus Schedule – Taegu – CP Carroll – Osan: See Exhibit 12.

5.2.12 Bus Schedule for Area I, II, and III: Bus service shall be provided Monday through Sunday in accordance with the following schedule:

5.2.12.1 Bus Schedule – CP. Humphreys-Yongsan & return: See Exhibit 13.

5.2.12.2 Bus Schedule – CP Casey - CP. Humphreys/ CP Humphreys – CP Casey See Exhibit 14 & 15.

5.2.12.3 Bus Schedule Yongsan-K16: See Exhibit 16.

5.2.12.4 Bus Schedule –. Yongsan on Post Run: See Exhibit 17.

5.2.12.5 Bus Schedule – CP Humphreys on Post Run: See Exhibit 18 (Monday through Sunday)

5.2.12.6 Requirement: CP Carroll – CP Casey: See Exhibit 19.

5.2.12.7 Requirement: CP Carroll – Yongsan: See Exhibit 20.

5.2.12.8 Requirement: CP Carroll - Osan AB: See Exhibit 21

5.2.12.9 Requirement: CP Carroll – CP Humps: See Exhibit 22

5.3. Other Payment.

5.3.1. Delay: In case of flight delay, the Government will notify the contractor via Fax or E-mail 3 hours prior to spot time of the performance date without additional cost to the Government.

5.3.2. Cancellation: In case of cancellation by the Government, the Government will notify the fact to the contractor one day prior to the performance date without additional cost to the Government.

5.3.3. Dispatch of Buses: The contractor shall insure that all buses are dispatched on time at the designated locations.

5.4. Service Operating Procedures.

5.4.1. Buses committed by the Ordering Officer shall report at the point of origin at the specified spotting time. The contractor shall, at this time, present a Contract Bus Transportation Service Certificate, US GOVERNMENT BILL OF LADING (GBL, USFK 79-3EK), issued by the Ordering Officer that prepares the passenger movement commitment to the responsible agent of All MCT (138th/517/662nd/665th MCT)

5.4.2. When loading of passengers is completed, the buses shall be released for movement by returning USFK 79-3EK to the drivers after annotating the date required by 25th Trans Bn.

5.4.3. Buses shall be operated in a professional and courteous manner in conformance with the best commercial practice and local rules and regulations. It shall be the driver's responsibility to ensure that the number of passengers does not exceed the seating capacity of the buses and that only persons authorized by the U.S. Government are transported. Drivers shall obey the Republic of Korea law and USFK regulation. Drivers shall not operate buses in such a manner that will jeopardize the safety of the passengers. Drivers shall operate buses in strict adherence to road signs as posted within all U.S. military installations.

5.4.4. Baggage: When the bus is full, the U.S. Government is responsible for transporting the rest of the baggage. When a commitment calls for one bus and the number of passengers to be transported is 20 or less, all baggage belonging to the passengers shall be moved in the same bus. In this case, the Contractor shall provide the means of protection against hazards for passengers and baggage.

5.4.5 Documentation:

5.4.5.1. Contract Bus Transportation Service Certificate. In committing and verifying the contractor's service, Contract Bus Transportation Service Certificate, US GOVERNMENT BILL OF LADING (GBL, USFK 79-3EK), shall be used. The preparation and distribution of the certificate shall be made as follows:

5.4.5.2. Preparation – US GOVERNMENT BILL OF LADING (GBL, USFK 79-3EK) shall be prepared by the Ordering Officer in three (3) copies entering items in Section

5.4.5.3. Entries to the certificate shall be made as follows:

Section I: By the Issuing Officer Section II: By the Shipping Officer Section III: By the Receiving Officer Section IV: By the Shipping Officer (Round trip only) Section V: By the Receiving Officer (Round trip only) Section VI: By the Contractor

5.4.6. Payment: Government Bill Of Lading (GBL) USFK Form 79-3 EK

5.4.6.1. Contractor will receive an order for the bus service under this contract by means of a properly executed U.S. Government Bill of Lading, USFK Form 79-3EK. In the event the original Bill of Lading is lost or destroyed, a Certificate in Lieu of Lost U.S. Government Bill of Lading, USFK Form 79-3EK, shall be used to document.

5.4.6.2. When ready for mission, the contractor shall report to the Ordering Officer at the origin MCT to receive necessary transportation documents Government Bill of Lading (GBL, USFK 79-3EK)).

5.4.6.3. Contractor shall at all times attach the US Government Bill of Lading with delivery ticket or operation sheets Contractor shall use the…