PWS COMPACFLT Berthing and Messing Program-DRAFT.pdf

Performance Work Statement (PWS) COMPACFLT Berthing and Messing Program Operational Support

1 SCOPE

1.1 BACKGROUND

Commander, U.S. Pacific Fleet (COMPACFLT) Berthing and Messing Program requires operational level (O-Level) maintenance, service call work, system/equipment familiarization and port husbandry services to Service Craft (Non-Self Propelled) covered under this contract. The Berthing and Messing Barge Program maintains and operates Duty Crew Berthing Barges that are used by the Fleet when ships become uninhabitable during CNO scheduled overhaul and repair periods. The barges perform a vital function in that they provide office, berthing and messing facilities in close proximity to the ships. Many of the barges are over 60 years old and require regular preventive maintenance to support present day fleet requirements.

1.2 MISSION

The COMPACFLT Berthing and Messing Program mission is to maintain the Quality of Life (QOL) Standards for the berthing and messing of crews on ships or submarines undergoing Chief of Naval Operations (CNO) scheduled maintenance.

1. 3 PURPOSE AND OBJECTIVE

The contractor shall provide unclassified operational support for assigned program Duty Crew Berthing Barges to include a full range of organizational level maintenance, repairs, service call work, system/equipment familiarization, and port husbandry requirements. The contractor support team shall align itself to support the government requirements holder with the most cost-effective mix and number of contractor support personnel, utilizing an adaptable, flexible structure that is best suited to accomplishing both planned and emergent work in support of the Berthing and Messing Program. The contractor support should be led by management using continual process improvement to assist the government requirements holder and Contracting Officer Representative (COR) with timely notification and feedback affecting contract execution as it relates to performance, schedule, cost, and regulatory compliance.

1.3.1 Barge Organizational Level (O-Level) Maintenance shall be conducted by the contractor.

Organizational maintenance is the day-to-day work performed on installed equipment in support of Barge operations. The purpose of O-level maintenance is to maintain all installed equipment in a full-mission capable status while improving the maintenance process. Maintenance at this level includes inspections, servicing, handling, periodic preventive maintenance, and corrective maintenance of equipment with associated checks and tests as provided by the installed 3M maintenance system. O-level maintenance also includes repairs and minor adjustments that do not require shop facilities as well as the removal and installation of components. All O-Level repairs beyond the scope of work shall be annotated in the individual barge Current Ship Maintenance Project (CSMP) to provide a baseline for future barge Depot level repairs. The requirements of this contract cover Organizational Level only. The contractor shall immediately notify the government via email of critical work identified that would consider the Barge inhabitable for tenant commands (i.e. Duty Crews).

*No Barge Depot Level (D-Level) maintenance shall be scheduled or conducted. Barge D-Level repairs and maintenance are performed normally in the private sector facilities or pier-side onboard Naval Stations ships. (D-Level maintenance requires major overhaul or a complete rebuilding of parts, assemblies, subassemblies, and end items, including the manufacturing of parts, modifications, testing, and reclamation).

1.3.2 The contractor shall provide labor, tools and materials necessary to accomplish inspection, testing, diagnostics for preventative and corrective maintenance, servicing, and equipment installation support for all installed systems and equipment systems onboard Duty Crew Berthing and Messing Barges. The contractor shall be responsible to provide the required scaffolding in order to support the maintenance requirement. The contractor shall ensure scaffolding is tested and certified prior to conducting maintenance.

When the complete replacement of a piece of installed equipment is required (e.g. the replacement of a complete air conditioning unit, or a complete ice maker unit, etc.), the provisioning of that item is not permissible under this contract. The replacement item will be procured by the government and be provided to the contractor as Government Furnished Property (GFP), section 1.10. The contractor will be responsible for the installation of that replacement piece of equipment and the preventive maintenance and servicing of it thereafter. Installation may require removal of the old equipment and re-configuration of the installation location to accept equipment of a different design. Alteration and design drawings, if required, will be provided by the designated planning yard, Puget Sound Naval Shipyard (PSNS) & Intermediate Maintenance Facility (IMF).

1.4 LOCATION/HOURS OF WORK

1.4.1 Accomplishment of the results contained in this PWS requires work in the Pacific Northwest (Bremerton, Tacoma, Bangor, Seattle and Everett) Washington, (Portland) Oregon; the Pacific Mid-West (San Francisco) California, the Pacific Southwest (San Diego) California; the Middle Pacific (Pearl Harbor) Hawaii; the Western Pacific (Yokosuka and Sasebo) Japan; and (Apra Harbor) Guam.

1.4.2 Regular Working Hours: The regular working hours under the terms of this contract are between 0630 hours to 1500 hours, Monday through Friday except for Federal Holidays. Support contractor personnel shall work eight-hour days, 40 hours week. Alternate schedules and shifts are permitted witht prior approval from the Government oversight and the COR. The contractor shall observe the established eleven (11) Federal holidays, unless overtime is required on those days.

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Juneteenth Day Christmas Day Independence Day

1.4.3 Outside Regular Working Hours: Except as specified, all work will be performed during regular working hours. Overtime work, to include weekends and federal holidays, may be required. Some situations may require short notice, and the contractor may need to keep workers past normal working hours.

1.5 REPORT DELAYS

The contractor shall notify and obtain permission from the COMPACFLT Program Administrator, TA, and/or COR of any work to be performed that could potentially disrupt normal government business operations. In the event the contractor anticipates or encounters difficulty in meeting requirements and/or complying with the contract schedule dates, the contractor shall provide written notification by the next business day citing the pertinent details (E-mail is acceptable). Receipt of this notification by the government is not to be construed as a waiver of the requirements or delivery schedule, nor does it waive the government's rights or remedies provided by this contract as it pertains to timely contract performance. If delays are justifiable and will not harm the government's ability to conduct its berthing and messing business, the COR or Contracting Officer will negotiate a new performance schedule for the specific job and notify the contractor in writing that the one-time delay is acceptable and state the new completion date for the job. If the delay is not justifiable, the contractor shall immediately take action to complete work within the original time frame; or the matter shall be referred to the Contracting Officer for remedial action. In a case where a dispute arises between the contractor and the COR or ACOR, the matter shall be immediately referred in writing to the Contracting Officer for resolution by the Contracting Officer’s Representative (COR) and the COMPACFLT Program Administrator.

1.6 TRAVEL / TEMPORARY DUTY (TDY)

Temporary Duty (TDY) is not normally authorized for this contract. TDY reserved to AOR(s) with no Regional Maintenance Center (RMC) technical support (Guam) or management of 3M/PMS Program. It is anticipated that the contractor support may be required to travel to support maintenance and repair when authorized. Contractor personnel shall be able to support emergent and routine travel requests to include having passports. Travel will be authorized on a case by case basis to be approved by the Contracting Officer’s Representative (COR) and/or the COMPACFLT Program Administrator. Only required labor categories under this contract are authorized TDY/Travel. Any travel request submitted must be in accordance with the PWS.

1.6.1 Contractor personnel supporting activities and performing functions outside of the United States shall register in the Synchronized Pre-deployment and Operational Tracker – Enterprise Suite (SPOT-ES) application. Support contractor personnel shall conform to the working hours (eight-hour days) 40 hour weeks. Elective alternative schedules and shifts shall not be permitted without prior written concurrence from both COMPACFLT Program Administrator and the COR. The contractor shall observe the established eleven (11) Federal holidays, unless overtime is required on those days.

1.7 SECURITY

Contractor personnel assigned to perform work under this contract will require and shall obtain/maintain Common Access Card (CAC) and/or Defense Biometric Identification System (DBIDS) access card to gain access to locations under this contract by completely filling out the Secretary of the Navy (SECNAV) form 5512/1 and submitting the form to the COR.

1.7.1 The contractor shall ensure all support contractor personnel shall be able to access Navy installations with a Common Access Card (CAC) within sixty (60) days of contract award or date of hire. Any exceptions shall require written concurrence by the applicable Program Administrator and the COR. Pier and Turnstile Access will be requested when Defense Biometric Identification System (DIBS) are applied for.

1.7.2 The contractor shall ensure support contractor personnel have a CAC in-hand before providing direct support to the Berthing and Messing Program. A DBIDS pass shall not be used in the interim for support contractor personnel requiring a CAC for computer system access who are not yet eligible, without prior written concurrence from both Program Administrator and the COR, and then for a duration not to exceed three (3) months.

1.7.3 The contractor shall ensure all support contractor personnel are easily identifiable as contractors throughout Navy installations while providing direct support (e.g. support contractor personnel having their contractor CAC or company identification badge clearly visible at all times or having shirts with company identification clearly visible).

1.7.4 The contractor’s management is responsible for notifying the COR within two (2) working days of departure when its personnel who has been issued a CAC/DBIDS leave the contractor’s company. This section describes the security and safety for this effort. The contractor’s company must collect the DBIDS and turn over to the COR within two working days of the personnel’s departure.

1.7.5 SPECIAL REQUIREMENTS FOR INDIVIDUAL COMPACFLT LOCATIONS

1.7.5.1 Pearl Harbor and Puget Sound Special Requirements: All Pearl Harbor and Puget Sound personnel are required to have a SECRET Security Clearance. Berthing and Messing Barges are assigned to support crews of nuclear powered ships undergoing CNO scheduled availabilities at Pearl Harbor and Puget Sound Naval Shipyard/Bangor IMF. There are certain areas aboard Berthing Barges where restricted data is present or stored. Such areas include nuclear classrooms and office areas. Routine access into any such restricted areas that may be required shall only be granted to selected contractor personnel to troubleshoot, replace, and calibrate equipment. Additionally, minor screening for habitability items aboard ex-nuclear ships and submarines for possible re-use aboard COMPACFLT Berthing Barges is required. To enter nuclear training classrooms, office or any other restricted areas while Messing and Berthing Barge(s) is (are) occupied or to gain access to ex-nuclear vessels for habitability item screening;

requires Access to Restricted Data/Area clearance by Pearl Harbor and Puget Sound Naval Shipyard. The contractor and cognizant Alternate Contracting Officer Representative (ACOR) government shall jointly coordinate the special access authorization requirement with Director of the applicable Shipyard's Pass and ID Office.

1.7.5.2 Special Requirements and Authorizations for Contractor Personnel in Japan: The contractor shall be responsible for obtaining any passports and visas that may be required by its personnel to support work performed under this contract. The contract price includes all costs related to passports and visas.

The government will provide logistic support to all contractor employees and their dependents residing in Japan to include commissary, exchange, service, registration of vehicles, banking, purchase of oil products, communications, postal, transportation, medical and dental services, local recreational facilities (including clubs, theaters, libraries, craft shops, and sport facilities), the use of leave and rest centers and the use of Department of Defense schools. In addition, they will be provided a uniformed services identification card, DD Form 1203, to reflect those privileges. These services are provided at no cost to the contractor or COMPACFLT.

1.7.5.3 Special Requirements for Contracted Personnel in Guam: There are certain areas aboard Berthing and Messing Barges where restricted data is present or stored. Such areas include nuclear classrooms and office areas. Routine access into any such restricted areas that may be required shall only be granted to select contractor personnel to troubleshoot, replace, and calibrate equipment. To enter nuclear training classrooms, office or any other restricted areas while Berthing and Messing and Barge(s) is (are) occupied requires Access to Restricted Data/Area clearance by the Submarine Squadron Commander. The contractor and government will jointly coordinate the special access authorization requirement with the submarine squadron.

1.7.5.4 Special Requirements for Barge IT/ADP Personnel: All support contractor IT personnel will be required to have SECRET Clearances performed under this contract.

1.7.5.5 Shipyard Access Insurance Requirements

The contractor is required to access the shipyards around NBSD, including BAE, NASSCO, and Huntington Ingalls Industries [formerly Continental Maritime San Diego (CMSD)]. The contractor is required to have shipyard access insurance and comply with all commercial shipyard security requirements. In order to obtain insurance requirements, the contractor shall contact the shipyards using the below points of contacts:

1.8 CACS, NMCI/IT SYSTEMS ACCESS/CONTRACTOR CHECK-IN/CHECK OUT

The government will provide CACs, Navy/Marine Corps Intranet (NMCI) computer network, and information technology (IT) system/database access for support contractor personnel/positions requiring for the performance of duties under this contract. An open Tier 3 investigation and “clean” fingerprint checks are the minimum requirements for CAC issuance and NMCI access, unless otherwise provided by the Security Division. Contractor program management and FSO are responsible for notifying the government COR and the Trusted Agent (TA) when a support contractor who has been issued a CAC leaves the company or transfers to another program/project. In the case of an employee no longer working for the company, the company shall ensure the CAC is turned in to the TA within two (2) working days of the employee’s departure as part of the support contractor check-out process. The contractor shall ensure all support contractor personnel are checked-in and checked-out of the command by completing the contractor Check-In/Check-Out Form provided by the COR. The contractor shall retain a copy, and provide the completed original to the COR within one (1) week of support contractor check-in or check-out completion.

1.9 MANDATORY TRAINING AND CERTIFICATIONS/QUALIFICATIONS/LICENSES

The contractor shall accomplish/verify accomplishment and track all training requirements as mandated by DoD and DoN by the due dates provided by the COR. Many of these mandatory training requirements are required to be accomplished by all support contractor personnel, whether or not they possess a CAC and have access to the NMCI network/Navy computer-based training modules. The contractor shall comply with changes and updates to training requirements when provided. The contractor shall track completion of all mandatory and required training for all support contractor personnel. Training records for support contractors shall be maintained and made available upon request. The contractor shall comply with changes and updates to training requirements by keeping support personnel in compliance with the most current instructions. Refresher training is required at least annually. The contractor shall track and ensure all support contractor personnel possess current, valid certifications, qualifications, and licenses as required by the specific area of support.

mailto:Jason.anella@baesystems.com mailto:sdavalos@nassco.com mailto:liza.tejeda@hii-tsd.com

The contractor shall ensure personnel are adequately and regularly trained on all systems, equipment, repair, and maintenance requirements in order to maintain the Barges.

1.10 GOVERNMENT FURNISHED PROPERTY

In accordance with FAR 52.245-1 "Government Property" contained herein, the government will provide the contractor certain government owned facilities, equipment, services, and materials for use in connection with this contract. All such facilities, equipment, services, and materials will be provided in "as is" condition. The use of any Government Furnished Property and services for purposes outside the scope of this contract, is prohibited.

1.10.1 Government Furnished Facilities (GFF). The government will not provide program management office space or general operational facilities to the contractor. The contractor shall secure and maintain the necessary office space and other facilities required for the company's overall management of this contract at his/her own expense. However, the government will furnish the contractor with office space, workshops, and staging areas for the foreman, clerical and dispatching help, and the work crews who report on a daily basis to the barge program location in San Diego, CA, Pearl Harbor, HI, Puget Sound, WA, Yokosuka and Sasebo, JA and Apra Harbor, GU. The Contractor shall obtain written approval from the government prior to making any modifications or alterations to these spaces. At the completion of the contract, all facilities shall be returned to the government in the same condition as received, except for reasonable wear and tear. The contractor shall be held responsible for the cost of any repairs caused by negligence or abuse on its part, or on the part of its employees.

1.10.2 Government Furnished Equipment (GFE). The government will provide the contractor the use of existing and available government owned tools, and equipment in the performance of this contract.

Should the contractor choose to use the Government Furnished Equipment (GFE), the contractor shall perform periodic servicing, maintenance, and repair of these items an integral part of the services provided under this contract with a government provided maintenance program. The contractor will check out any tools equipment necessary to accomplish the task at the beginning of the work day and such items will be checked back in at the end of the work day. The contractor shall return GFE that can no longer be economically repaired, or becomes worn out due to normal wear and tear to the government. Contractor shall be responsible for providing Cartridges, Toners, and Fusers for all Government Provided Copy Machines, Printers, and fax machines if used in the execution of this contract. The total or partial breakdown, or failure of, the government furnished equipment will not relieve the contractor of its responsibility to fully perform the work of the contract. The contractor shall provide and maintain inventory list of GFE to the government on a monthly basis. The contractor shall not remove GFE from the military base or used for any other work or purpose outside the parameters of this contract.

Equipment, which can no longer be economically repaired, or become worn out due to normal wear and tear, shall be returned to the government and replacement of such items will be the responsibility of the government. The contractor shall report and provide the government a list of frequently replaced or worn GFE on a monthly basis. Upon completion or termination of the contract, all government, equipment, and published works shall be returned to the government in the same condition as received, except for normal wear and tear. The contractor shall be responsible for the cost of any repairs or replacement caused by negligence or abuse by the contractor or its employees.

1.10.3 Government Furnished Material (GFM). The government will provide the contractor repair and replacement parts required to accomplish preventive and corrective maintenance under this contract. If not available, the contractor shall notify the government of any additional or new materials, which would be required to accomplish the work. Any parts and material required in performance of any task will be recorded on an inventory sheet maintained by contractor’s tool room and parts custodian. Upon completion of each job, the contractor shall return all excess GFM to custodian to be placed back in inventory. The contractor shall provide and maintain an inventory list of GFM to the government on a monthly basis. The contractor shall be responsible for ensuring that supplies, materials, and parts are not pilfered by its personnel.

1.10.4 Contractor Furnished Material (CFM). The contractor shall provide emergent replacement parts as required. Emergent replacement parts constitute any parts or material that may be necessary to accomplish emergent work that would impact health, safety, and proper operation of any system or sub-system that would prevent barge from supporting the fleet. The contractor shall provide emergent repair parts or material that are not in stock as GFM necessary to accomplish emergent repair work required herein. Contractor installed replacement parts become the property of the government. The contractor shall use only new or refurbished replacement parts where the quality is equal to or better than the Original Equipment Manufacturer (OEM) original part.

1.11 Availability of Utilities. The government will furnish the following utility services at existing outlets, for use in those facilities provided by the government and as required for the work to be performed under this contract: electricity, steam, natural gas, fresh water, telephone, sewage service, and refuse collection (from existing collection points). The government shall furnish the utilities specified at no cost to the contractor.

1.12 TRANSPORTATION

The contractor shall provide vehicle transportation for its contracted personnel.. The contractor is responsible for providing at minimum one reliable, fully maintained, and properly registered vehicle to each Area of Responsibility, noting that certain AORs may require multiple vehicles based on operational volume. Each vehicle must be capable of transporting several personnel and delivering equipment, tools, and material. Vehicles must meet all security and access requirements for entry into controlled industrial areas. . All support contractor personnel shall possess a valid state-issued driver’s license and current insurance.

1.12.1 Support contractor personnel shall have a valid forklift driver’s license for operation of up to 10-ton forklifts, in accordance with NAVFAC P300 within ninety (90) calendar days of providing direct support when required by specific tasking/area of support.

1.13 TRANSITION

The contractor shall follow the transition plan submitted as part of the proposal and keep the government fully informed of status throughout the transition period. This contract is expected to be executed seamlessly with no disruption, in day to day services provided by the incumbent and new contractor and totally transparent to the customer in support of the Fleet Response Pl an.9

2.0 GENERAL REQUIREMENTS

2.1 Business Relations

The contractor shall successfully integrate and coordinate all activity needed with the Barge Area Manager to execute the requirement. The contractor shall manage the timeliness, completeness and quality of problem identification. The contractor shall provide corrective action plans, proposal submittals, timely identification of issues and effective management of subcontractors. All contractor personnel shall conduct business in a professional and ethical manner.

2.2 Contract Administration and Management

2.2.1 The contractor shall execute the scope of work in a manner that provides professional, high quality, timely and well-integrated support services. Execute the work accurately, effectively, efficiently, and responsibly. Be professional in all communications and dealings, including with all internal and external customers. Support contractor personnel shall possess and practice good communications and customer relation skills to effectively interact with military and civilian customers.

2.2.2 The contractor shall establish clear organizational lines of authority and responsibility to ensure effective management of the resources assigned to the requirement. The contractor must maintain continuity between the support operations and the contractor's offices. The contractor shall arrange and schedule completion of work requirements to ensure there is no disruption with normal government business and mission. Contractor program management responsibilities shall include all activities necessary to ensure the accomplishment of timely and effective support performed in accordance with the requirements contained in this PWS, to include ensuring appropriate company policies and procedures are in place to maintain a professional and productive workforce. The contractor shall provide and enforce the following company policies applicable to all support contractor personnel: timekeeping policy, break and lunch policy, cell phone and Internet usage policy, and dress code policy.

2.2.3 For contractor program management personnel, the senior/main Program Manager (PM) shall obtain and maintain Project Management Professional (PMP) certification, and additional PM(s) under this contract shall obtain and maintain PMP or Certified Associate in Project Management (CAPM) certification (with PMP being the preferred certification) within ninety (90) calendar days of contract award or of personnel replacement.

2.2.4 The contractor shall furnish daily management, supervision, and labor necessary to ensure satisfactory habitability, minor installation and repairs, service call work, system/equipment, familiarization and port husbandry requirements for the COMPACFLT Berthing and Messing Program barges in accordance with the performance based requirements stated herein. The contractor shall provide and designate fore person/supervisor and team lead for each areas of responsibility responsible for managing the numerous contractor personnel, ensuring proper maintenance of Barges and equipment, and implementing preventative maintenance programs supporting this effort. The contract shall ensure efficient and safety completion of maintenance task, while also managing resources and adhering to regulations. The contract shall assign a Barge Manager to each Barge to walk and inspect the Barges daily, meet with the ship appointed Barge Manager, and check the trouble log located on the Quarter Deck.

2.2.5 The contractor shall have a single point of contact between the government and contractor personnel assigned to support contracts. The contractor shall assign work effort and maintaining proper and accurate time keeping records of personnel assigned to work on the requirement. The contractor shall establish processes and assign appropriate resources to effectively administer the requirement.

2.2.6 The contractor program management team and COR shall meet bi-weekly to discuss support contractor personnel employment actions, contract action items and concerns, and other important contract-related items. The contractor shall provide an agenda of topics and issues to be discussed.

2.2.7 The contractor shall conduct daily musters and provide status of all support contractor personnel to the cognizant government requirements holders within 30 minutes of the start of each work day.

2.2.8 The contractor shall respond to government requests for contractual actions within one business day.

2.2.9 The contractor shall have email capability and the necessary connectivity to ensure constant communication ability with the government. The contractor shall ensure that the corporate email application used is fully compatible with Microsoft Outlook (which is used by government personnel), in order to communicate and coordinate meetings and schedules.

2.2.10 All support contractor personnel shall obtain and maintain Quality Assurance (QA) Craftsman 301 qualification within ninety (90) calendar days of providing direct support.

2.2.11 Support contractor personnel providing support in this area shall be qualified riggers in accordance with Reference 7.22 within sixty (60) calendar days of providing direct support. This qualification requires completion of the U.S. Navy 40-Hour Rigger course.

2.2.12 Support contractor personnel providing shipfitter/pipefitter/welder support shall obtain and maintain the following weld qualifications in compliance with References 7.25 and 7.27 within ninety

(90) calendar days of providing direct support.

2.2.13 The contractor personnel shall provide an effective mix of experience and technical expertise that is suited to accomplishing maintenance, repair, and emergent work. Emphasis shall be placed on a team structure that maximizes productivity, efficiency, and accountability within the labor-hour estimates provided by the Government

2.2.14 The contractor shall provide rigging services, scaffolding, transportation, disposal, and required services and support to accomplish the work specified in this contract.

2.2.15 The contractor shall perform the total work effort associated with maintenance and operations of all Berthing Barges required herein, to assure adequate and timely completion of these services.

2.2.16 Work Control. Due to the fact that most of the effort is expected to be accomplished on berthing and messing barges which are in a "ready to occupy" status, scheduling can be volatile and planning, estimating and resource acquisition could be immediate and intensive. The contractor shall implement all necessary work control procedures to ensure timely accomplishment of work requirements, as well as to permit tracking of work in progress. The contractor shall plan and schedule work to assure material, labor and equipment are available to complete work requirements within the specified time limits and in conformance with the quality standards established herein. The contractor shall provide a written status of any work item within two regular working hours when requested by the government.

2.2.17 Records and Reports. The contractor shall maintain management, operation and service records and reports as described herein. All related data specifically designed to track the work performed under this contract will be considered government owned property and proprietary information.

2.2.17.1 A work file Current Ship’s Maintenance Program (CSMP) for each barge (identified by hull number) shall be maintained by the Contractor. Each file shall contain at a minimum:

(a) Listing of work needed to be completed at Organizational Level and Depot Level

(b) Job sequence number (JSN)

(c) Description of discrepancies identified

(d) Corrective action needed to be taken

(e) Material or part number

(f) Date completed

(g) Additional comments

2.2.17.2 The Contractor shall maintain major maintenance history records (last overhaul, dry-docking, underwater hull inspections, and material inspections data) on all COMPACFLT berthing and messing barges. The Government will provide a work file CSMP for each barge to the Contractor upon contract award.

2.2.17.3 The contractor shall maintain inspection, service call, maintenance, and repair work or job records that shall include at least:

(a) The dates on and area in which the work was performed

(b) Listing of each category and number of hours used (e.g., straight time, overtime, comp time, etc.)

(c) Total number of hours expended

(d) Listing of equipment, materials, parts and components used (other than pre-expended bin materials and supplies)

(e) Discrepancy log tracking

2.2.17.4 The contractor shall maintain maintenance history records on the equipment preventive/corrective maintenance and provide any reports requested by the government.

2.2.17.5 The contractor shall maintain and update technical library for all Original Equipment Manufacturer (OEM) and all applicable references outlined in this contract.

2.2.17.5 The contractor shall ensure and track timely accomplishment for work requirements and work in progress.

2.2.18 Additional Reporting Requirements

2.2.18.1 The contractor shall provide all cost, performance and earned value management reports in accordance with [CDRL A001]

2.2.18.2 The contractor shall provide a Status Update Report in accordance with CDRL A002.

2.2.18.3 The contractor shall provide a Government property inventory report in accordance with CDRL A003.

2.2.18.4 The contractor shall provide a Material Procurement status report in accordance with CDRL A004

2.2.18.5 The contractor shall provide Meeting Agenda report in accordance with CDRL A005

2.2.19 The contractor shall maintain maintenance history records on the equipment preventive/corrective maintenance and provide any reports requested by the government.

2.2.20 Any and all records, data, and reports shall be turned over to the government (Contracting Officer or COR) within five calendar days after an individual request or contract completion (Maintenance history records and material inspections data, etc.).

2.2.21 At request of the government, the contractor shall provide oral and written reports on any barge or contract-related work records within two working days, unless a different time frame is stipulated elsewhere in the contract.

2.2.22 The contractor shall research and prepare an monthly validation and update of the berthing barge inventory report on all berthing and messing barges. The contractor shall prepare general maintenance recommendations and corresponding reports for the COMPACFLT Program Administrator, COR and regional TA.

2.2.23 Staffing. The contractor shall continuously maintain an adequate staff with suitable supervisory, clerical and administrative expertise to assure work is scheduled, completed, recorded and reported in accordance with these specifications. The contractor also shall continuously maintain an adequate on-site staff of laborers, mechanics and tradesman to complete all day-to-day work in accordance with the time and quality standards specified in the contract.

2.2.24 Coordination with COR. Within ten calendar days of commencing work under the contract, the contractor shall provide the contractor's management, supervisory, scheduling and contractor personnel along with a brief description of their delegated authorities to the government. The contractor shall ensure that these listings are constantly updated monthly and provided to the government throughout the life of the contract.

2.2.25 Continuity of Services. Support of Naval Crew Members displaced from their ships during scheduled availabilities onboard berthing and messing barges is the primary mission of the COMPACFLT Berthing and Messing Program. To ensure continuity of essential services, the contractor shall be prepared to fully commence work on the start date of this contract and should not assume that government or previous contractor employees will be available to guide, direct or specifically orient each contractor personnel. It is imperative that there are no disruption of services to naval crews currently embarked onboard the barges. As part of being fully ready to commence work, the contractor shall be prepared to accept backlogged service calls and in-progress general work jobs in the COMPACFLT Berthing and Messing Program on the contract start date. Each COMPLACFLT Berthing and Messing Barge shall have one (1) Barge Manager per Barge to inspect and walk the Barge daily, meet with the ship’s force appointed and/or assigned Barge Mayor to check the trouble log located on the Barge quarter deck, and all maintenance requirements assigned to each Barge. The contractor shall complete all backlogged and in-progress jobs within ten working days after the contract start date.The government will provide a copy of the backlog/ discrepancy log to the contract at the start of the contract. If the contractor is unable to meet this deadline, the contractor shall provide a written notice to the COMPACFLT Program Administrator, COR, or Contracting Officer detailing the extent of the repairs and a plan of action to complete all backlogged services no later than five working days after the contract start date.

2.2.25.1 The contractor shall conduct ship checks on Duty Crew Berthing and Messing Barges as designated by the Regional Technical Advisor (TA) to prepare an integrated, prioritized listing of the work items to be accomplished.

2.2.25.2 The contractor shall identify needed work by conducting analysis and technical evaluations of spaces, equipment, components, furnishings, assemblies, and subassemblies. The contractor shall participate in arrival and departure walk-through inspections and, as appropriate other condition assessment inspections and then reporting its findings to the Contracting Officer's Representative or Regional TA. This will be accomplished using the CSMP and a government furnished maintenance program. A copy of the CSMP will be emailed to COMPACFLT Program Administrator, COR and regional TA upon completion of updates.

2.2.25.3 The contractor shall arrange and schedule completion of work requirements for no interference with normal government business and mission.

3.0 SERVICE CALLS

Service calls are defined as maintenance, minor repair, and other miscellaneous work requirements which are called into a work reception center maintained by the contractor. Generally speaking, service calls are brief in scope; require no more than eight total working hours per worker to accomplish; and do not usually require detailed job planning. Multiple maintenance, minor repair requirements received for the same trade on the same barge at the same time will be combined into one service call.

Service calls will be classified as Routine, Emergency & Urgent at the discretion of the COMPACFLT Program Administrator, COR and/or regional TA.

Generally, urgent calls will consist of providing services or correcting failures which do not immediately threaten personnel, property, or activity missions; but which will soon inconvenience or affect the health and well-being of personnel, lead to property damage, or lead to disruptions in operational and training missions.

3.1.1 The contractor shall receive, classify, and document Service Call Requests for service call receipt records.

3.1.2 The contractor shall provide adequate procedures for receiving and responding to routine, emergency and urgent service calls during and after regular working hours, provide a single local or toll free telephone number for receipt of all service calls or the service calls, and provide an individual fully familiar with the contractor's work control procedures and the terms and conditions of this contract to answer and respond to all telephone calls and voice messages.

3.1.3 The government's work reception centers shall be manned by suitable contractor personnel. Service calls may occur outside of regular working hours. A description of the problem or requested work, date and time received, location, and other appropriate information will be logged and transmitted to the contractor in a format mutually agreed upon following contract award. If the call is classified as emergency or urgent, the contractor receptionist will notify COMPACFLT Program Administrator, COR and/or regional TA that a call has been received and the contractor shall dispatch workers to the site where the work is to be performed upon approval. Service Call Classification definitions to be used are:

3.1.4 ROUTINE CALLS

Service calls will be classified as routine when the work does not qualify as an emergency or urgent call as determined by COMPACFLT Program Administrator, COR and/or regional TA. Examples of routine calls include (but are not limited to): inoperative electrical switches or outlets, dripping faucets, broken floor tile, repairs to mechanical, galley, food service, or laundry equipment, broken trimmings, broken non-electrical or unplumbed fixtures, countertop, cabinet, and locker repairs, interior door repairs in non-critical areas, suspended ceilings, replacement of light bulbs, and key making, etc. The contractor shall respond and complete repairs for service calls.

3.1.5 All routine calls shall be completed within two working days of receipt. Routine calls will be considered as received by the contractor at the time and date an authorized government representative makes a work authorization form available for pick-up or electronically transmits the work authorization information to the contractor. Work will be accomplished during regular working hours, Monday through Friday.

3.1.6 If the contractor responds to service calls and believes that the work required is beyond the scope of emergent or urgent service call, as defined above, the contractor must contact the COMPACFLT Program Administrator, COR and/or regional TA within one hour of discovering the facts leading to this belief.

3.1.7 If the COMPACFLT Program Administrator, COR and/or regional TA disagrees with contractor’s classification of service call, the COR or ACOR may confer with the Contracting Officer to reclassify the work as a routine, emergency, or urgent call. Once reclassified, the contractor shall proceed with the job following the procedures of the new work classification.

3.1.8 EMERGENCY CALLS

Service calls will be classified as emergency at the discretion of the COMPACFLT Program Administrator, COR and/or regional TA. Generally, emergency calls will consist of correcting failures that constitute an immediate danger to personnel, threaten to damage property, or threaten to disrupt activity operational or training missions. Examples include outages in utility (including phones), ventilation, security, fire, or other systems; clogged drains; broken water or steam pipes; gas leaks;

inoperable pumps; leaks in systems or components which must be watertight; electrical defects which may cause fire or shock; unlocking of locks or safes; etc. Emergency calls may require response outside of regular working hours.

3.1.9 If further labor and material (follow up work) are required to complete the repair, COMPACFLT Program Administrator, COR and/or regional TA will reclassify the call as either urgent or routine, as appropriate,and the corresponding completion time will then apply. Such follow up work will be considered part of the original service call.

3.1.10 The contractor shall be on the job site and working within three hours after receipt of an emergency call. Emergency calls will be considered received by the contractor at the time and date the telephone call is placed by the government work reception center or other authorized Government representative. The contractor shall work continuously without interruption and arrest the emergency condition before departing the job site (e.g., shut off water, close gas valve, temporarily patch, etc.).

3.1.11 URGENT CALLS

Service calls will be classified as urgent at the discretion of the COMPACFLT Program Administrator, COR and/or regional TA. Generally, urgent calls will consist of providing services or correcting failures which do not immediately threaten personnel, property, or activity missions; but which will soon inconvenience or affect the health and well-being of personnel, lead to property damage, or lead to disruptions in operational and training missions. Calls will also be classified as urgent when the service or failure has upper level management (i.e., the Commander, Pacific Fleet, Commanding Officer and Executive Officer) attention. Urgent calls may require a response outside of regular working hours.

3.1.12 The contractor shall be on the job site and working within eight hours after receipt of an urgent call. Urgent calls will be considered received by the contractor at the time and date the telephone call is placed by the government work reception center or other authorized government representative. The contractor shall execute work during regular working hours, unless the COMPACFLT Program Administrator, COR and/or regional TA requires contractor personnel to work after hours. In such cases, after hours’ work will be followed up upon completion by the COMPACFLT Program Administrator, COR and/or regional TA the following business day. After the contractor responds to an urgent call and believes that the work required is beyond the scope of an urgent service call, as defined above, the COMPACFLT Program Administrator, COR and/or regional TA shall be contacted within one hour for adjudication to determine if reclassification of the work is appropriate.

4.0 SPECIFIC TASKS

3.2 INTERIOR WORK

Interior work shall be performed in areas such as (but not limited to) berthing compartments, passage ways, messing areas, heads, laundry rooms, wardrooms, recreation rooms, lounges, store rooms, and interior decking.

a) Applies to all Interior Repairs: Prior to the installation of any item therein, the surface will be prepared in accordance with the manufacturer's instructions and the Steel Structures Painting Council (SSPC) Surface Preparation Standards. The contractor shall adhere to the most recent versions of SSPC-SP-1, Solvent Cleaning, and SSPC-SP-2, Hand Tool Cleaning.

3.2.1 The contractor shall repair, replace (if needed), and restore original condition for damaged or deteriorated flooring and subflooring. Original condition is defined as a structurally sound, uniform, and aesthetic surface which is free of cracks, breaks, chips, tears, gouges, stains, and buckling. Flooring replacement shall include removal and disposal of old tiles; subfloor surface preparation; and installation and finishing of flooring.

a) Resilient Tiles: Damaged or deteriorated tiles shall be replaced with tiles of the same material, style, size, and color (provided by the government). Damaged tiles or tiles to be replaced shall be removed without affecting adjacent tiles. If tile is replaced adjacent to a bulkhead, any existing vinyl baseboard/coving shall also be replaced. Installation shall be in accordance with manufacturer's instructions and the surface preparation standards as listed above.

b) Carpet: Carpeting shall be patched or repaired as required to match existing carpeting.

c) Ceramic Tile. Ceramic tile floors that are broken, missing, cracked or discolored shall be repaired as required with tiles of the same material, style, size, and color. Floor tiles shall be grouted, as required, to provide a waterproof seal. In those cases, where replacement tiles of an exact match cannot be found, the Contractor may be required to remove and replace non-defective tiles to create a pattern and minimize the visual effect of the mismatch.

3.2.2 The contractor shall replace (if needed) and repair to original condition for damaged and deteriorated bulkheads, overheads and related trim. Trim items and fixtures shall be removed as necessary to provide access to the damaged area. Upon completion of the repair work, fixtures and trim items shall be reinstalled, repainted, or refinished to restore them to their original condition.

a) When removing bulkhead or overhead sheathing or coverings, the contractor shall inspect the supporting structural system and notify the COMPACFLT Program Administrator, COR and/or regional TA of any need for additional repairs before proceeding. Additional repairs shall be approved by the COMPACFLT Program Administrator, COR and/or regional TA prior to commencement of work.

b) Vinyl Bulkhead Covering: Bulkhead covering, which has been ripped, scarred, stained, or otherwise damaged, shall be repaired or replaced as necessary to original condition. Bulkhead covering shall be repaired if the damaged area can be patched and not noticeable. Bulkhead covering which is extensively damaged, or for which a matching bulkhead covering is not available, shall be repaired by replacing the bulkhead covering on the entire bulkhead. If matching bulkhead covering is not available, the contractor shall find a comparable substitute.

COMPACFLT Program Administrator, COR and/or regional TA will approve all replacement bulkhead coverings which do not match the existing bulkhead covering. Replacement bulkhead covering shall be hung according to the manufacturer's recommendations.

c) Ceramic Tile: Ceramic tile surfaces that are broken, missing, cracked or discolored shall be replaced with like or similar tiles of matching existing tile, as required. Tiles shall be grouted as required to provide a waterproof seal.