PWS Comcast - 26 AUG.pdf

CUI

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Template updated Mar 2025

PERFORMANCE WORK STATEMENT (PWS)

Award/Mod Effective Version Date

Contract Number: TBD Task Order Number: TBD Contractor Name Comcast of Maryland, LLC.

Tracking Number: 832572708 Follow-on to Previous Contract and Task Order Number:

HC102821P0087

1. Contracting Officer’s Representative (COR).

a. Primary COR. See DITCO Additional Text G1 - Points of Contact

b. Alternate COR. See DITCO Additional Text G1 - Points of Contact

c. Property Administrator See DITCO Additional Text G1 - Points of Contact

2. Contract or Task Order Title. DISA Headquarters (HQs) Cable Television.

3. Background. DISA is a premiere combat support agency providing the supreme Department of Defense Information Network (DODIN), strategic command and control (C2) capabilities, cybersecurity, enterprise IT solutions, computing services, and contracting and acquisition services to military services and defense agencies world-wide. DISA HQs was relocated to Fort Meade in 2010, and cable television service are foundational assets required to empower mission performance and promote personnel morale.

4. Objectives. Maintain 24x7 uninterrupted cable television service at DISA HQs.

5. Scope. Cable television service on monitors in hallways, break rooms, conference rooms, cafeteria, offices, and the Fitness Center at DISA HQs.

6. Performance Requirements. The contractor shall provide the equipment and connectivity required for cable television service at DISA HQs located at Fort Meade.

6.1 Task 1 – Cable TV services. The contractor shall provide access to the listed regional and national channels (See attachment “DISA HQ Comcast Channel List” for full listing) as available or similar on both High Definition (HD) and Standard Definition (SD):

The system equipment provided for the TV service delivery must be compatible with existing AV system infrastructures and support up to 350 units. Equipment and infrastructures must support the following requirements:

- Equipment must have system certification and approval for use on government network.

- Equipment must have IP streaming/multicast capability, configurable for broadcast over government designated UPD ports with the following standards:

Stream transport protocol, at least one of the following:

HTTP Live Streaming (HLS) Multicast H.264

Multicast MPEG-2

Draft

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Video standard, at least one of the following:

MPEG-2MPEG-4 (H.264/AAC Low Complexity)

Audio Standard, at least one of the following:

AC3/MPEG-4

MPEG-II

PCM

- Equipment must be able to provide the above designated TV channels as separate individual IPTV streams to be accessible by DISA HQ’s designated TV media players on a continuous basis operating 24/7.

6.2 DISA HQs Fitness Center TV support - The contractor shall provide access to the listed regional and national channels (See attachment “DISA HQ Comcast Channel List” for full listing) as available or similar for fifty exercise machines and public announcement equipment located at DISA HQ Fitness Center (room M2A14) utilizing coaxial analog signal broadcast.

6.3 The contractor shall provide 24/7 customer service/technical support for the purpose of troubleshooting service equipment malfunction, TV channel issues, or service outage.

6.4 The contractor shall keep the government abreast on any expected system equipment/service changes or upgrades, on a quarterly basis.

6.5 The contractor shall coordinate with the government to ensure the provided equipment is operational, and provide necessary maintenance and system updates, or replacements in the case of equipment failure.

7. Performance Standards. The vendor will ensure that cable channels listed, and the equipment needed to transmit Cable Services to the Demark located at Command Building at 6910 Cooper Avenue, Ft Meade, into the Commercial Computer Equipment Room C3J12 are operational.

Performance Standard Acceptable Quality Level

(AQL)

Methods of Surveillance

Provide the channels as listed in Section 6.1.1 and 6.2, The AQL for this project is 100% due to the critical nature of the required cable TV services.

100% inspections by the requirement owners and COR.

8. Incentives. None

9. Place of Performance. The service will be delivered to DISA Headquarters located at 6910 Cooper Avenue, Ft Meade, MD 20755-7088.

10. Period of Performance. The period of performance for this contract is one calendar year from award, plus four 1-year Options.

11. Security Requirements. The work will be UNCLASSIFIED.

The following security requirements shall apply to this effort.

The contractor shall coordinate visits with site Point of Contract (POC)s providing at least a 72-hour notice (or according to each site security requirements) prior to any site access. Contractor personnel without security clearances performing any task under this PWS must be escorted by cleared Defense Information Systems Agency (DISA) personnel (civilian, military, or contractor).

References:

a. DISA End User Access Agreement, 11 February 2021

b. DISA Policy Letter, Unauthorized Connections to Network Devices, 11 September 2013

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c. DISA Instruction 240-110-8, Information Security

d. DISA Instruction 240-110-36, Personnel Security

e. DISA Instruction 240-110-38, Industrial Security

f. DISA Instruction 240-110-43, Insider Threat Program

g. DISA Instruction 630-230-19, Cybersecurity

h. DoD Manual 5200.01, Vol 1-2 Information Security Program, 24 February 2012

i. DoD Manual 5200.02, Procedures for the DoD Personnel Security Program, 3 April 2017

j. DoD Instruction 5200.48, Controlled Unclassified Information (CUI), 6 March 2020

k. 32 CFR Part 117, “National Industrial Security Program Operating Manual (NISPOM)”, 24 February 2021

l. Security Executive Agent Directive 4, National Security Adjudicative Guidelines, 8 June 2017

m. DoDM 5400.07, Freedom of Information Act Program

n. DoDI 5230.24, “Distribution Statements for DoD Technical Information,” January 10, 2023

o. DoD Instruction 8510.01, “Risk Management Framework for DoD Systems,” July 19, 2022

11.1 Background Investigation. All personnel performing on or supporting a DISA contract/order in any way shall be U.S. citizens. The personnel security requirements for this contract/order cover the individuals supporting the Task Areas delineated in the table below. Contractor personnel must possess the interim or final background investigation eligibility delineated in the table below when performance starts.

11.2 Investigation Requirements All personnel requiring access under this contract/order shall be escorted by Government personnel.

11.3 Visit Authorization. N/A

11.3.1 VAR Package. N/A

11.3.2 VTN Package. N/A

11.4 Security Contacts. DISA Security Personnel can be contacted for Industrial or Personnel Security related issues at (301) 225-4039 or via mail at:

Defense Information Systems Agency Defense Information Systems Agency ATTN: J-16, Industrial Security ATTN: J-16, Personnel Security Command Building Command Building 6910 Cooper Ave. 6910 Cooper Ave.

Fort Meade, MD 20755-7088 Fort Meade, MD 20755-7088

For Center or Directorate-specific security related matters, contact the Directorate or Center Security Manager at:

(Fill-in the section below)

Name: Cheylan Speaks Phone Number: 301-225-4356 E-mail: cheylan.r.speaks.civ@mail.mil

11.5 Information Security and other miscellaneous requirements.

11.5.1 Contractor personnel shall comply with all local security requirements including entry and exit control for personnel and property at the Government facility.

11.5.2 Contractor employees shall be required to comply with all Government security regulations and requirements.

Initial and periodic safety and security training and briefings will be provided by Government security personnel.

Failure to comply with Government security regulations and requirements shall require the company to provide the Government with a written remediation/corrective action plan; furthermore, failure to comply with such requirements can be cause for removal and the contractor will not be able to provide service on this contract/order.

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11.5.3. Contractor employees with an incident report in DISS who have had their access to classified suspended will not be permitted to fill positions requiring access to classified information on a DISA contract/order.

11.5.4 The Contractor shall not divulge any information, classified or unclassified, about DoD files, data processing activities or functions, user identifications, passwords, or any other knowledge that may be gained, to anyone who is not authorized to have access to such information. The Contractor shall observe and comply with the security provisions in effect at the DoD facility. Identification shall be worn and displayed as required.

11.5.5 The authority for the contractor personnel to regain access must be granted by DISA Chief of Security.

11.5.5.1 DISA retains the right to request removal of contractor personnel regardless of prior clearance or adjudication status, whose actions, while assigned to this contract, clearly conflict with the interest of the Government.

11.5.5.2 DISA retains the right to revoke contractor personnel access to DISA facilities and networks, who violates one or more of Security Personnel Adjudicative guidelines, harassment or violence in the workplace while assigned to a contract clearly conflict with the interest of the Government.

11.5.5.3 If contractor employee is accused of violating state or federal laws and/or Government professional conduct policies or regulations, then the Government may require that such contractor employee be removed from Government premises and/or that such contractor employee be removed from supporting this contract, pending the duration and outcome of a Government investigation if the Contracting Officer finds that the conduct or violation alleged has the potential to negatively interfere with contract performance or operations at a Government facility.

Only the Contracting Officer can make such a request on behalf of the Government. Removal of contractor employee shall not negatively impact contract performance.

11.5.6 Contractor personnel will generate or handle documents that contain Controlled Unclassified Information (CUI) at the [Government and/or contractor] facility. (If appropriate to the contract/order, insert: Contractor personnel will generate or handle documents that contain Proprietary, Contract Sensitive, or similarly designated information at the [Government and/or contractor] facility.) Contractor personnel will have access to, generate, and handle UNCLASSIFIED at the [Government and/or contractor] location(s) and listed in the place of performance section of this document. All contractor deliverables shall be marked in accordance with DoDM 5200.01, Vol. 1, DoD Information Security Program: Overview, Classification, and Declassification; DoDM 5200.01, Vol. 2, DoD Information Security Program: Marking of Information; DoDI 5200.48, Controlled Unclassified Information (CUI) and DoDM 5400.07, Freedom of Information Act Program, unless otherwise directed by the Government. The contractor shall comply with the provisions of the DoD Industrial Security Manual for handling classified material and producing deliverables. The contractor shall comply with DISA Instruction 630-230-19, Cybersecurity.

11.5.7 The Contractor shall afford the Government access to the contractor’s facilities, installations, operations, documentation, databases and personnel used in performance of the contract/order. Access shall be provided to the extent required to carry out a program of IT inspection (to include vulnerability testing), investigation and audit to safeguard against threats and hazards to the integrity, availability and confidentiality of data or to the function of information technology systems operated on behalf of DISA or DoD, and to preserve evidence of computer crime.

12. Government Furnished Property (GFP)/Government-Furnished Equipment (GFE)/ Government-Furnished Information (GFI). None

13. Other Pertinent Information or Special Considerations.

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a. Identification of Possible Follow-on Work

b. Identification of Potential Conflicts of Interest (COI).

c. Identification of Non-Disclosure Requirements

d. Packaging, Packing and Shipping Instructions.

e. Inspection and Acceptance Criteria.

f. Property Accountability.

g. Transitioning.

h. Supply Chain Risk Management (SCRM).

14. Section 508 Accessibility Standards. Section 508 Accessibility Standards are applicable to this acquisition.

h. Supply Chain Risk Management (SCRM).