PWS_CMP.doc

PERFORMANCE WORK STATEMENT (PWS)

Logistics Services and Continuous Monitoring Program (CMP) Contract, Military Sealift Command (MSC)

PART 1

GENERAL INFORMATION

1. Introduction: This is a non-personal services contract to provide support in two (2) major areas: Logistics Services and Continuous Monitoring Program (CMP) functions for various MSC N4 Logistics’ Directorate Divisions, to include but not limited to, those listed below. The Government shall not exercise any supervision or control over the Contractor performing the services herein.

1.1 Description of Services: The Contractor shall provide qualified personnel, supplies, and services necessary to support Logistics Services and CMP, and all related functions as defined in this PWS except for those items specified as Government Furnished in Part 3 of this PWS. The Contractor shall perform to the standards in this PWS and the resulting contract.

1.1.1 Logistics Services: The Contractor shall provide Logistics Services in support of assessments, inspections, afloat and/or ashore, which may be conducted CONUS or OCONUS and in-person or virtually.

1.1.2 CMP Functions: The Contractor shall provide services in support of all three (3) MSC N4 Divisions that require CMP services: (1) N41 is CMP, (2) N43 is FS, and (3) N46 is Cargo Fuels Management Accounting (CFMA). CMP functions encompass an in-depth analyses and monitoring of MSC Fleet Supply Department Readiness Indicators (RIs), and conducting cumulative performance metrics. The TSAs will provide recommendations on ships not aligning with those standards.

1.2 Background: MSC is the owner and operator of more than one hundred and ten (110) Government Owned Government Operated (GOGO) ships and Government Owned Contractor Operated (GOCO) ships manned by Civilian Mariners (CIVMARs) and other merchant mariners/Contracted Mariners (CONMARs) and is responsible for ensuring the operational readiness of those ships throughout their active service period. Each shipboard supply department plays an important role in the overall MSC ship operations and provides key services to fully execute a supply department onboard. Some examples are FS and Logistics operations, Supply Configuration Management (SCM), Combat Logistics Force (CLF) functions, Food Service and Hotel/Laundry operations, and CMP overseeing all supply functions. To a great degree, MSC’s ability to successfully execute its world-wide mission is dependent on effective and timely training of MSC personnel, ashore and afloat, and execution of CMP and FS programs, ship assessments, inspections, and training.

1.2.1 N41 Logistics Operations’ Division: N41 provides management and oversight for execution of all afloat Supply Department programs and policies including: (1) T-AH Medical Treatment Facility (MTF) Supply Department operations; (2) oversight of ship’s Husbanding Services Program (HSP) and other waterfront services provided by NAVSUP Fleet Logistics Centers (FLCs) world-wide; (3) Quality of Life (QoL) and Branch Exchange operations; (4) Hazardous Material (HAZMAT) Management; (5) Logistics Plans Management; (6) Afloat Fitness Equipment Program; (7) Afloat CIVMAR Supply Department Community Management; (8) Navy Type Commander (TYCOM) Oversight/Assistance; and (9) CMP to support and assist the Logistics Director in providing associated MSC policies, quality management procedures, and automated system functional requirements.

1.2.2 N43 FS Management Division: N43 provides management and oversight of: (1) Afloat FS Programs, Policies, Business Processes, Budgets, and ashore and afloat FS Software Requirements; (2) Afloat CIVMAR FS Community Management; (3) Navy TYCOM Oversight and Assistance world-wide; (4) FS Operations Shipboard Design/Equipment Requirements; (5) DoD Liaison for United Seamen’s Service (USS); (6) CMP to support and assist the Logistics Director in providing associated MSC policies, quality management procedures, and automated system functional requirements.

1.2.3 N46 CLF Load Management Division: N46 provides management and oversight of: (1) CLF Load Management Program Management in accordance with U.S. Fleet Forces (USFF) and Commander Pacific Fleet (COMPACFLT) Concept of Operations (CONOPS) for CLF fleet sustainment support; (2) assistance to the Logistics Director in providing logistics policy, quality management procedures and systems that support global management of NWCF and Defense Working Capital Fund (DWCF) cargo inventories onboard CLF units; (3) coordination with MSC subordinate commands and Fleet supporting/supported stakeholders; (4) oversight of execution of the Fleet’s CLF Load Management Business Model; and (5) CMP to support and assist the Logistics Director in providing associated MSC policies, quality management procedures, and automated system functional requirements.

1.3 Objectives: The resultant contract will provide the above described requirements and as specified in Part 5 of this PWS.

1.4 Scope: The Contractor shall provide an effective, accessible, responsive, and high-quality Logistics Services and CMP program in support of MSC’s mission to maintain the professional knowledge and skills required to effectively operate afloat supply departments run by MSC’s workforce. The Contractor will provide the information and analysis that is required for MSC to effectively manage their afloat supply requirements.

1.5 Staffing Plan: The Contractor shall provide a staffing plan, for Government approval, that shall address the Contractor’s integrated staffing, training, and action plan that clearly demonstrates its ability to perform all elements of this PWS, associated referenced publications, and the resulting contract. The plan shall identify any unusual impacts to MSC (delays, reduction in service, etc.). CDRL A01 applies. Staffing plan will address, at a minimum, the following:

1.5.1.1 The Contractor shall propose a staffing plan that describes its processes and procedures for hiring and maintaining a competent workforce.

1.5.1.2 The Contractor shall describe the processes and procedures used to backfill positions with qualified personnel in a timely manner to prevent interruption in task execution or the late submission of deliverables.

1.5.1.3 The Contractor shall describe the processes and procedures for cross-training personnel to support and conduct multiple events, some simultaneously in different locations.

1.5.1.4 The Contractor shall describe the processes and procedures for surge requirements.

1.5.1.5 The Contractor shall describe the processes and procedures for how Contractor personnel will be trained and certified/licensed on a continuous basis to meet industry standards.

1.5.2 Logistics Services: The Contractor will provide Logistics Services for the improvement and effectiveness of MSC’s supply departments afloat and ashore. These include assessments, evaluations, inspections, assist visits, and other Logistics Services required that will be addressed more in later portions of this PWS.

1.5.3 Continuous Monitoring Program (CMP): The Contractor shall provide CMP services that are closely related to those of the U.S. Navy’s CMP. These will include in-depth analyses and monitoring of MSC Fleet Supply Department RIs and performance metrics to ensure compliance with MSC/Navy policy, procedures, and standards IAW current and future versions of applicable publications, Parts 6 and 7 of this PWS apply. The Contractor staff shall provide findings and recommendations for those MSC ships not aligning with the standards of those sections.

1.6 Period of Performance (PoP):

1.7 General Information:

1.7.1 Quality Assurance (QA): The Government shall monitor and evaluate the Contractor’s performance under this contract IAW the Performance Requirements Summary (PRS) plan developed by the Government, Technical Exhibit (TE) 3 applies. The PRS plan is primarily focused on what the Government must do to ensure that the Contractor has performed IAW the performance standards. The PRS defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.7.1.1 The contract performance based IAW Federal Acquisition Regulation (FAR) 37.6, and requires submission of deliverables, TE 4 applies. The deliverables will be reviewed by the Contracting Officer Representative (COR) for adherence to the PWS. The Contractor will be responsible for correcting any performance deficiencies and any errors or omissions will be corrected without a contractual change in price.

1.7.1.2 Upon completion of the requirements of this contract, the COR will complete a Contractor evaluation in the Contractor Performance Assessment Reports System (CPARS). The results of this evaluation will be kept on file at MSC and may be used as a performance metric for future, related MSC requirements.

1.7.2 Recognized Holidays: The Contractor is generally not required to perform services on federally recognized holidays, as defined on the Office of Personnel Management (OPM) website, except in extenuating circumstances. Extenuating circumstances will be at the operational direction of DoD/DoN/MSC and will be coordinated by the COR.

1.7.3 Hours of Operation: The Federal Government operates on a Monday through Friday schedule with designated hours of work between 0730-1600 Eastern Time. The Federal Government is closed on Federal holidays or for local or national emergencies, administrative closings, or similar OPM directed or locally directed facility closings. The Contractor can expect to work a similar schedule, but shall at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS. The Contractor is authorized to telework IAW current MSC telework instructions/guidelines and as required in support of the applicable division supported. MSC telework instructions are listed in Part 6, Publications, and described/available on the MSC website under the COVID-19 tab.

1.7.3.1 Work Schedules for Contingency Events: The Contractor shall be prepared to work schedules that support Government operations and operational tempo of MSC/DoN/DoD. These schedules may include Contractor personnel being required to work over six (6) days a week and more than eight (8) hours a day in order to complete an assigned task. These tasks will often be shipboard related. Some examples include:

1. SMART inspections

2. Shipboard Supply Department assessments and CMP training

3. CMP RI reviews and analysis

4. Commander’s Readiness Evaluations (CREs)

5. Maritime “E” assessments

1.7.4 Places of Performance:

1.7.4.1 The work performed under this contract will be CONUS and OCONUS. Work may be performed simultaneously at multiple locations worldwide. Work may be performed remotely, virtually, via interactive platforms, onboard ships or at designated facilities owned by the Government or the Contractor or both. The COR will advise where training will take place and the preference will always be towards a Government owned facility. If a Government owned facility is not available, the COR will notify the Contractor as much as possible in advance of the designated event. In-person training may take place at the following facilities locations:

1.7.4.2 CMP world-wide CONUS/OCONUS:

1. Onboard MSC operated vessels (homeport, shipyard, or in port/underway CONUS/OCONUS)

2. Shipyards – Government will provide shipyard POC information – some examples are:

a. CMP events: C5F Dubai Dry-docks World and C7F Yokohama Shipyard

1.7.5 Type of Contract: The Government will award a Firm-Fixed Price (FFP) single-award contract.

1.7.6 Security Requirements:

1.7.6.1 Facility Security Clearance (FCL): This contract requires access to classified information; therefore, the Contractor shall have a FCL at the SECRET level. The Contractor shall handle and maintain classified material or information and shall comply with the requirements set forth in DD 254, Attachment 2 applies.

1.7.6.2 Personnel Security Requirements: Contractor personnel, to include TSAs, handling classified information necessary to carry out their duties and responsibilities must have, at a minimum, SECRET security clearances. Each individual must possess and maintain the clearance throughout the duration of contract performance. Additionally, Contractor will ensure their employees that require access to classified material will ensure they comply with N6 requirements for Secret Internet Protocol Router Network (SIPRnet) token (DD 2842 required) maintenance (access at least once every 30 days or other guidance, as promulgated by MSC leadership). The Contractor shall inform the COR and KO if at any time one of employees’ security clearance has been revoked.

1.7.6.3 Ship & Base Access: Contractor personnel, to include TSAs, may require access to ships and bases, and are responsible for correctly submitting forms/applications. Contractor is encouraged to monitor email using “Request a Read Receipt” function and to confirm receipt of facsimile transmissions. MSC POC for assistance with visit notification requirements and procedures is the MSC_NRFK_N0211@navy.mil (N021). Due to enhanced security measures, the following permissions are required:

a. Secretary of Navy (SECNAV) 5512/1 form,

b. Base/Repair Facility Access Request,

c. Vehicle Access Request,

d. Ship Access List (vendor-provided),

e. Commander, Navy Region Mid-Atlantic (CNRMA) Base Access/Pass & ID,

f. Coronavirus Disease (COVID) Response Plan.

All forms are available for download on the MSC contracts webpage at: https://www.msc.usff.navy.mil/Business-Opportunities/Contracts/ Go to the bottom to “Online Library of Common Documents” for all forms.

Base/Ship/Repair Facility Access: Many DoD/DoN/MSC bases/ships and or repair facilities require permits or other Government permissions to access and most require advance planning to receive such permissions. . The Contractor shall acquire and obtain any necessary access/permissions in accordance with base/ship/facility instructions well in advance.

Defense Biometric Identification System (DBIDS) is being implemented for access to DoD facilities in CONUS, Guam, and Puerto Rico (replaces Rapid Gate). Contractor is responsible to acquire DBIDS credentials prior to performance start date. Delays that may result from inadequate planning is the Contractor’s responsibility. Contractor instructions and program information are available at https://www.cnic.navy.mil/om/dbids.html. DBIDS credentials require (in succession): (1) Present a letter or official document from the Government sponsoring organization that provides the purpose for your access; (2) Present valid identification, such as a passport or Real ID Act-compliant state driver's license; (3) Present a completed copy of the SECNAV 5512/1 form to obtain your background check; (4) Upon completion of the background check, the Visitor Control Center representative will complete the DBIDS enrollment process, which includes your photo, finger prints, base restrictions, and several other assessments; and (5) After all of this is done, the Contractor will be provided with the DBIDS credential. For Contractors with existing Navy Commercial Access Control System (NCACS) cards, see https://www.cnic.navy.mil/om/dbids.html for instructions to obtain DBIDS credentials. Contractor is responsible for confirming that each employee holds active DBIDS credentials for the specific facility and performance period IAW DBIDS.

Additional access permissions may be required in the future.

Vehicle Access: Required for vehicle access to Navy installations. Follow supplemental instructions on Base Access forms or base-specific vehicle access forms.

Ship Access List (Contractor-Provided): On company letterhead attachment via email, the Contractor is required to provide the ship Master (and send a courtesy copy to the Port Engineer) with an accurate, current list of performing personnel prior to being admitted onboard the vessel. Under no circumstances will a hand-delivered list be accepted.

CNRMA Base Access/Pass & ID: Go to the following website:

https://www.cnic.navy.mil/regions/cnrma/om/Contractor_verification_system.html. See list of various items needed for base access.

COVID Response Plan is outlined in MSC N2.35.6100.1-Q Novel COVID Response Plan, Attachments 7A/7B apply. Latest revision available on MSC website and/or upon request.

1.7.6.4 Physical Security: The Contractor shall safeguard all Government equipment, information, and property provided for the Contractor’s use. At the close of each work period, Government facilities, equipment, and materials shall be secured.

1.7.6.5 Key/Access Control: The Contractor shall establish and implement processes and procedures to ensure all access codes issued by the Government are not written down, misplaced, duplicated or used by unauthorized persons. Contractor shall develop a method to ensure procedures for access code control shall include notifying the COR of employees who no longer require access to locked areas. The Contractor shall immediately report any occurrences of comprised access codes to the COR.

1.7.6.5.1 In the event access codes are lost or duplicated, the Contractor shall, upon direction of the KO, request re-keying of the affected access codes. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor.

1.7.6.5.2 Contractor shall prohibit the use of Government issued access codes by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas or personnel authorized entrance by the COR.

1.7.7 Key Personnel Qualifications: The following personnel are considered key personnel by the Government: Single POC for Contractor and/or alternate and FS/CMP/CFMA TSAs. Qualifications for key personnel are listed below:

1.7.7.1 Single POC and/or Alternate for Contractor: The Contractor shall provide a Single POC for Contractor, who shall be responsible for the performance of the work. The name of the Single POC and/or alternate, who shall act for the Contractor when the manager is absent, shall be designated in writing to the KO. This Single POC and/or alternate shall have full authority to act for the Contractor on all contract matters relating to daily operations of this contract. This Single POC and/or alternate shall be available between 0700-1530 Monday through Friday, except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. Minimum qualifications: Ten (10) years of Logistics experience, a Master’s degree, ten (10) years’ experience in Program Management, and documented commercial or military management experience supervising logistics project completion and personnel. Examples of Logistics experience include: Successfully managed an ashore or afloat supply department in the military, held positions as a commercial Logistics Industry Officer, and managing personnel, material, and programs.

1.7.7.2 FS TSAs: The Contractor shall have adequate staffing to support multiple FS events occurring simultaneously, and possibly in different locations at the same time. Some examples are: SMART inspections for GOGO/GOCO ships (schedule based on N7’s inspection surge cycle and may change with short-fuse notice based on ship availability and/or Government requirements); SERVSAFE training; and world-wide support visits. FS TSA tasks are outlined throughout the PWS and in PWS 5.3.4. Some in-office tasks examples FS financial audits for all GOGO ships; providing endurance loading/resupplying estimates for GOGO ships; and providing shipboard provisions’ loading support. The Contractor shall provide FS TSAs that are SERVSAFE instructor certified, and must maintain the credential throughout the Contractor performance period. Based on historical usage and anticipated surge requirements, the Government requests no less than five (5) FS TSAs with no more than four (4) FS TSAs collocated within government facilities with two (2) in Norfolk, VA and two (2) in San Diego, CA (MSC offices). Any FS TSAs in excess of four (4) FS TSAs will not be collocated at government facilities. Historically, the fifth (5th) was utilized to assist with SMART inspections, assist visits, and Food Service Management (FSM) ShipCLIP training.

All FS TSAs will be trained and qualified as SMART Inspectors as identified by MSC's Engineering Directorate (N7) SMART QMS Instruction N0734.100.10.W.1, and complete the Job Qualification Request (JQR) N0734.100.11.F within six (6) months of contract execution (may be extended if Government SMART inspection/ship availability limits opportunities/prevents completion as coordinated/approved by N43 SME & COR). Upon completion of SMART inspections, the FS TSAs will provide an After Action Report (AAR)/written report upon completion and the updated individual ship equipment validation list to the Government FS SME. The written report is an extract from the SMART System report. FS TSA must coordinate with FS SME to receive the individual ship equipment validation list prior to traveling to the designated ship for the inspection. Attachments 14A-14C provide details of what each kit must contain, previous travel associated with SMART inspections, and a sample of the FS equipment list update. The Contractor is responsible for buying, maintaining, and inventorying all SMART Testing kits (five (5) kits) that are required to be carried and used during each SMART inspection. Coordination and approval of specific equipment to be purchased will be reviewed by N43 SME and approved by the COR. Attachments 14A-14C provide details of what each kit will contain, previous travel associated with SMART inspections, and a sample of the FS equipment list update. Attachments 14A-14E and CDRL FS02 apply.

Minimum qualifications:

Minimum six (6) years afloat operational FS experience as a Leading Culinary Specialist E7 or above. Experience must be documented with the required leadership for the entire afloat food service operation.

Documented experience as FS manager and utilizing an automated FSM program onboard ship. The experience must include all aspects of ordering, receiving, inventory management, and reporting requirements for FS operations.

Minimum two (2) years of experience in use of automated information systems/programs associated with FS operations [e.g., FSM, Microsoft (MS) Word and Excel, etc.].

Knowledge of the current Subsistence Prime Vendor (SPV) programs for CONUS and overseas ordering procedures.

Knowledge of current ordering procedures for Non-SPV items and approved Sources of Supply (SOS) in overseas locations.

Demonstrated experience in predicting provisions endurance loading and forecasting resupply quantities for deployments and specific missions.

Demonstrated ability to clearly communicate with MSC personnel, ashore and afloat, and other Government or commercial personnel or agencies via email using correct grammar and clear and coherent sentence structure.

Demonstrated ability to analyze FS monthly financial reports and provide status through written reports and metrics.

Demonstrated awareness and knowledge to conduct FS equipment validations, provide feedback information, and analysis of equipment status, which is required during the SMART Inspections and Assist Visits. Government specific.

SERVSAFE manager and instructor qualified through the NRA.

Ability to attend and pass the MSC FSM ShipCLIP Course.

1.7.7.3 CMP Personnel: The Contractor shall provide at least three (3) CMP TSAs to provide in-depth analyses and monitoring of MSC Fleet Supply Department RIs and cumulative performance metrics. This will be done for all MSC designated ships across all logistics areas to include MSC Fleet Supply Department RIs and commodities (End-Use and NWCF) to ensure compliance IAW QMSs, current and future versions, with MSC Logistics Systems' guides (e.g., CMLS/ShipCLIP), applicable DoD/MSC/Navy policies, directives, instructions, and regulations pertaining to GOGO CIVMAR operated vessels along with those listed in Part 6. . CMP personnel (all areas – CFMA/CMP/FS) will provide recommendations on ships not aligning with those standards. Various attachments and Contract Data Requirements List (CDRLs) are provided.

CMP personnel will perform functions similar to traditional Stock Control functions of in-depth analysis, causative research, and reconciliation of requisitions, material identification, inventory/receipt/issue/offload procedures, Budget Operating Target (OPTAR), HAZMAT/shelf life /configuration management, material redistribution, and excess material management.

CMP personnel will be given access and use of various MSC ashore and afloat logistics systems and/or work with N45 SMEs to pull reports from CMLS/ShipCLIP/Tableau CMP Dashboard, Inventory Posture and Effectiveness Metrics, Supply Effectiveness Analysis (SEAs), and/or DoD logistics systems. In some instances, government may provide data required directly to the Contractor.

Specific goals are: ensuring RIs are aligned with TYCOM goals; MSC’s personnel and Ship’s Supply Department personnel can easily ascertain the status of the ship’s major RIs; and positive/negative trends related to these cumulative performance metrics. Additionally, CMP personnel will ensure all deliverables are adequate, complete, and delivered to Government personnel in a timely manner.

Specific RI monitoring areas are: Inventory Management, Financial Management, Excess Material Management, Reorder Review, Supply Configuration Management (SCM), Receipt and Issue Processing, Stock Record File Management, Material Outstanding File (MOF), Requisition file Management, Material Excess management and offload ashore, Storeroom/Hold management, Consolidated Afloat Requisitioning Guide Overseas (CARGO) load out and order fulfillment, Replenishment at Sea/Underway Replenishment (RAS/UNREP) coordination, Depot Level Repairables’ (DLR) management, and HAZMAT management.

1.7.7.3.1 CMP TSA(s): Minimum qualifications:

All CM TSA’s shall have afloat supply experience totaling a minimum of seven (7) years on either Navy or MSC vessels or a combination of both. At least (1) CM TSA shall have at least (5) years MSC experience.

U.S. Navy experience, e.g., operational stock control management experience, afloat or ashore, e.g., LDO/CWO DIVO/senior enlisted (E7-E9) leadership. Preferably with large deck platform (CVN, LHD, LHA) experience.

MSC experience must include ShipsCLIP and financial / Inventory management on MSC GOGO ships, e.g., SUPPO / JSO / YNSK on T-AFS, T-AKE, T-AO, T-AOE, T-AH, or T-AS.

Examples of Navy experience include:

Documented in-depth knowledge and success managing an Afloat Supply Department, Budget/OPTAR Report, conducting research and reconciliation of MOF and Stock Record File, Allowance Load list [NWCF/DWCF/End-Use/Aviation Consolidated Allowance List (AVCAL)/Coordinated Shipboard Allowance List (COSAL)], CARGO order fulfillment, Summary Filled Order/Expenditure Difference Listing (SFOEDL), and Unfilled Order Listing (UOL).

Afloat Training Group (ATG) or TYCOM Supply Management Assist/Inspection (SMA/SMI) team experience beneficial.

Documented in-depth knowledge and success in managing a CMP, or similar, conducting validations, data mining and aggregation, in-depth analysis of performance metrics, and providing findings with recommendations.

Documented in-depth knowledge and success in managing MOF, stock record file, requisitioning, inventory reconciliation and location audit program, Integrated Logistics Support (ILS) and COSAL configuration, and financial reconciliation in Rsupply, CMLS, ShipCLIP, SUADPS, and Organizational Maintenance Management System – New Generation (OMMS-NG).

Documented experience analyzing/synthesizing data and advising leadership on trends and recommendations.

Documented success in briefing higher level leadership, in briefing MSC N4 leadership (Navy 0-6, GS-15, and GS-14 level), or civilian company equivalent, on performance metrics, and trends and recommendations for improving Fleet Supply Readiness based on those trends.

Demonstrated ability to clearly communicate with MSC personnel, ashore and afloat, and other Government or commercial personnel or agencies via email using correct grammar and clear and coherent sentence structure.

Documented success in properly managing, filing, and retrieving up to ten (10) years of incoming and outgoing data/email residing in MSC operating systems.

Minimum two (2) years of experience in using automated information system software including MS Word, Excel, and PowerPoint.

Demonstrated ability analyzing MOF, Stock Record File, R/D Report, DLR management, inventory discrepancies and Level Setting Report for forecasting high and low limit quantities in support of deployments and specific missions.

Knowledge of the current Log Tool, One Touch Support (OTS), Integrated Development Environment/Global Transportation Network (US TRANSCOM IGC), Transaction Item Reporting (TIR), Government Commercial Purchase Card (GCPC), FedMall (formerly eMALL), General Services Administration (GSA) Advantage, Force Inventory Management Analysis Reporting System (FIMARS), Web Federal Logistics Information System (WebFLIS), Web Visual Logistics Information Processing System (WebVLIPS), Defense Standard System Material Release Order (DSS MRO), Electronic Retrograde Management System (eRMS), Material Turn-in Ashore (MTIS), Residual Asset Management (RRAM), and Defense Reutilization and Marketing Officer (DRMO) now called DLA Disposition Services (DLADS).

Ability to attend and pass any NAVSUP Weapon Systems Support (WSS) Logistics and Support

Training and MSC Supply courses listed in Paragraph 5.2.2.4.1 and Attachment 1.

1.7.7.3.2 CFMA TSA/Instructor: Contractor shall provide at least one (1) CFMATSA that will support both CONUS and OCONUS CMP (as outlined in PWS 1.7.7.4 and 5.5) for fuels and facilitate training ashore and afloat. Minimum qualifications:

Experience totaling a minimum of ten (10) years which could consist of a combination of any of the following two (2) options individually or combined with a minimum of five (5) years of either U.S. Navy or MSC Afloat experience:

U.S. Navy experience, e.g., operational stock control management experience, afloat or ashore, e.g., LDO/CWO DIVO/senior enlisted (E7-E9) leadership with large deck platform (CVN, LHD, LHA, or LCC) experience.

MSC GOGO ship experience, e.g., MSC SUPPO or Junior Supply Officer (JSO) on T-AFS, T-AKE, T-AO, T-AOE, T-AH, or T-AS or MSC N4 logistics employee.

Documented working knowledge and expertise in DWCF fuels management, accounting, and TIR processing on U.S. Navy and/or MSC CLF/ESB vessels to include ShipCLIP, Rsupply, CMLS, and Fuels management Defense (FMD) software with ShipCLIP/CMLS experience highly desired.

Documented general knowledge of Defense Logistics Agency (DLA) operating procedures for DLA owned/capitalized product(s) and how they apply to MSC vessels.

Documented general knowledge of Defense Logistics Agency (DLA) operating procedures for DLA owned/capitalized product(s).

The Contractor shall ensure all employees possess and maintain current certifications, during the execution of this contract, as indicated below:

1.7.7.4 Key Personnel Substitutions: The Contractor agrees to assign to this contract identified individuals, whose resumes were submitted with its proposal and who are necessary to fulfill the requirements of this contract. No substitutions of personnel shall be made except IAW this section.

1.7.7.5 Guidance on Substitutions: The Contractor agrees that during the first 180 days of the contract performance period no personnel substitutions will be permitted unless they are necessitated by sudden illness, death, or termination of employment. All proposed substitutions must be submitted in writing, at least fifteen (15) calendar days in advance of the proposed substitution, to the COR and KO. In any of these events, the Contractor shall notify the COR and KO and provide the information required by Paragraph 1.6.11.2 below.

1.7.7.6 Requests for Substitutions: All written requests for substitutions must provide a detailed explanation of circumstance necessitating the proposed substitution, a resume of the proposed substitute, and any other information requested by the COR. All proposed substitutes must have qualifications equal to or higher than the minimum requirements in Paragraph 1.7.7 above. The Contractor will solicit and rate qualified candidates and provide ranking and resumes to the COR for review, evaluation, and approval/disapproval with adequate time for the Government’s (e.g. N41/N43/N46 CMP Leads) review and approval to ensure a seamless transition with no gaps in service. After receiving and reviewing the substitution request(s), the COR will evaluate such requests and notify the Contractor and the KO of approval or disapproval thereof.

1.7.8 Travel (included in packaged services):

1.7.8.1 CFMA/CMP Assist Visits/Training Program: Travel to vessels outside the Hampton Roads’ area, VA will be coordinated with MSC N41 CMP Lead and N46, and approved by COR to achieve maximum training impact in geographical area(s) where multiple vessels may be present. Trainings and assessments are held in/around Hampton Roads’ area, VA/San Diego, CA/onboard world-wide. The Contractor will be required to travel to off-site assist visit/training locations and to ship training aids to these locations in support of this PWS. The total number of trips out of Hampton Road’s area will be four (4) per year with one (1) assist visit per quarter for each Area of Responsibility (AOR) in C3F, C5F, C6F, and C7F AORs. Projected assist visits to ships that are located in Hampton Roads’ area, VA will be no less than three (3) per quarter for up to twelve (12) per contract year. Time on station, exclusive of travel, is expected to be five (5) calendar days onboard. All ship visits, training, and assessment will be coordinated with N41 CMP Lead, N46, and Ship’s Support/Junior Support Officer (SUPPO/JSO) to achieve maximum training impact in geographical area(s) where multiple vessels may be present. The Government reserves the right to modify the ship visit requirements. CFMA program: Attachments 13A-13E and CDRLs CMP02/CFMA01/CFMA02 apply.

1.7.8.1.2 CFMA TSAs/Instructor: TSAs and Instructor will travel to conduct afloat and/or onboard training globally (CONUS or OCONUS) for up to twelve (12) training sessions per contract year. Historical travel data not available as this is a new course offering.

1.7.8.1.3 CMP TSAs: TSAs will travel to conduct afloat and/or onboard training, as required. The Contractor shall provide at a minimum one (1) CMP TSA to support ship’s onsite assist visits, trainings, and assessments.

1.7.8.1.4 SMART Inspections: Projected travel under this contract may include the following: FS TSAs traveling to conduct short-fuse notice and long range scheduled SMART inspections on GOGO and GOCO ships at various locations, simultaneously, and world-wide. Annual numbers of inspections may vary, but will not exceed twenty five (25) inspections per year. Historical data, Attachments 14A-14C, reflects travel data for FY 16 – FY 22 for any/all SMART inspections performed. Note: 2020 was limited due to COVID travel restrictions. Time on station, exclusive of travel, is expected to be between three (3) to six (6) calendar days onboard. All FS TSAs must be qualified by the MSC N7 SMART Coordinator IAW QMS Instruction and complete the Job Qualification Request (JQR), prior to conducting independent SMART inspections, Attachments 14A-14E and CDRL FS01 apply.

1.7.9 Post Award and Periodic Meetings. The KO, COR, and/or other Government personnel, as appropriate, shall attend meetings, as necessary, to include at least a Post Award, Kickoff, and Periodic Progress Meetings.

1.7.9.1 Post Award Conference. The Contractor shall attend the post award conference convened by the KO, COR, and/or other Government personnel, as appropriate.

1.7.9.2 Kickoff Meeting. After completion of Phase Out period, if applicable, the KO, COR, and/or other Government personnel, as appropriate, will meet with the Contractor to review expectations for the Contractor's performance and Government interaction. These meetings shall be at no additional cost to the Government.

1.7.9.3 Periodic Progress Meetings: The Contractor shall attend periodic progress meetings, at a periodicity to be determined, convened by the KO or COR. The KO, COR, or other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the Government will apprise the Contractor of how the Government views the Contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.7.10 Contracting Officer Representative (COR): The COR will be identified by a separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: Ensure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, and specifications; monitor Contractor's performance and notifies both the KO and Contractor of any deficiencies; coordinate availability of Government Furnished Property (GFP); and provide site entry for Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the contract.

1.7.11 Identification of Contractor Employees: All Contractor personnel attending meetings, answering Government telephones, and working in other situations, where their Contractor status is not obvious to third parties, are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by the Contractor are suitably marked as Contractor products or that Contractor participation was involved and are appropriately disclosed. Contractor personnel will be required to obtain and wear badges in the performance of this contract.

1.7.11.1 Contractor will be required to work with business-sensitive information in the performance of this contract. No sensitive or proprietary information, of or in the possession of MSC or any of its operating units, will be disclosed without the written consent of the KO. A Non-Disclosure Agreement (NDA), Attachment 4, concerning information gained or used during performance under this contract must be signed prior to the start of the contract. The NDA must be signed by any employer and any personnel who will have access to sensitive business information.

1.7.11.2 Contractor shall comply with all applicable public laws, Government regulations, and MSC procedures regarding privacy.

1.7.12 Data Rights: The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the Contractor without written permission from the KO. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights. MSC Data Exploitation document, Attachment 7 applies. All material purchased with Government funds, but in the custody of the Contractor, is the property of the Government and will be shipped to a required location upon the end of the contract or as requested by the Government.

1.7.13 Organizational Conflict of Interest (OCI): Contractor and Subcontractor personnel performing work under this contract may receive, have access to, or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.), or perform evaluation services which may create a current or subsequent OCI as defined in FAR Subpart 9.5. The Contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall submit a plan to the KO to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO, and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.7.14 Phase In/Phase Out Transition: To facilitate efficient contract turnover, a Phase In/Phase Out transition period will be required between the Incumbent Contractor (IC) and the Awardee Contractor (AC). The transition period will be no more than thirty (30) calendar days in duration. The IC and the AC transition period of performance will run concurrently. The Contractors shall begin turnover functions at the start of the period of performance of the Phase-Out Option Period, if exercised. (e.g., hire and provide the employee with a CAC, accounts, access to documentation/files, etc.). Both Contractors’ key personnel will participate in the transition period. The objective of the transition period is to afford the AC the opportunity to understand the full complement of the requirements. Both Contractors will perform during this period. CDRL A06 applies.

1.7.14.1 Phase in Period: The Phase In period allows the AC to assume accountability and transfer of functions from the IC. The AC’s Phase In period is thirty (30) calendar days. The Phase In lasts from date of the AC’s PoP start date to the expiration of the IC’s contract. AC shall describe its approach to accomplishing phasing into the contract through a Phase in Plan as required in the PWS. The Phase in Plan shall include the management approach for transition of all elements of the PWS to ensure readiness. The AC shall describe how the management team intends to collaborate with IC’s team to seamlessly transition to this contract. Proposed Phase In plan from solicitation shall be incorporated into this contract.

1.7.14.2 Phase Out Period: The Phase Out period allows the IC time to close out its responsibilities and transfer/turnover functions to the AC. The Phase Out period shall commence thirty (30) calendar days prior to contract expiration as specified in the Phase out Option Period CLIN.

1.7.14.3 Phase In/Phase Out Plan/Plan of Action: The IC shall submit a Phase In/Phase Out Plan to the KO and the COR at least forty-five (45) calendar days prior to the end of the PoP, or as directed by the KO. The plan should include all items necessary, which will be used in the AC’s weekly meetings with the Government, for AC to successfully execute all aspects of this PWS. CDRL A06 applies. The IC shall participate in the AC’s post award meeting with the Government to discuss the transition period. The list below, while not all inclusive, contains examples of items necessary to facilitate turnover from the IC to the AC:

Staffing Issues:

· Transfer of employee access identification from the IC to the AC [e.g., Incumbent Contractor personnel Common Access Cards (CACs), base access]. Attachments 16A/16B and CDRL A05 apply.

Note: The transfer of identification such as CACs, ships access to AC does NOT determine responsibility of employee to Contractor. This is a tool offered to the AC to assist in continuity of support to Warfighters.

· Set up IT accounts (e.g., system of record, ShipCLIP, NMCI, etc.)

Transfer of all data and metadata must be completed thirty (30) calendar days prior to the contract expiration of the IC’s contract.

Occupancy Turnover Plan:

· Plan showing turnover of occupancy of the Government-furnished facilities (classrooms, office spaces, etc.) and assist AC to work in partnership with Military/Civilian employees of each respective base, camp, or station.

· Plan showing how 100% inventory of all GFP will be processed. The Government will take control of the inventory of all GFP from the IC and then provide it to the AC on Day 1 Ready (Start of Work). Attachment 9 applies.

Training Plan:

Specify a training program and a date for transferring responsibilities for each division of work described in the plan, and shall be subject to the KO’s approval. Provide sufficient experienced personnel during the Phase In/Phase Out period to ensure that the services called for by this contract are maintained at the required level of proficiency. Maintain operations, control, and responsibility IAW the contract requirements until the contract ends. Make all records relating to operations available for the Awardee/Incoming Contractor’s review to permit sustainment of operations (except proprietary information).

1.7.14.6 Government Responsibilities:

1. Host post award meeting with Awardee/Incoming Contractor.

2. Provide Government authorizations (e.g., access, forms, etc.), where necessary.

3. Permit access for AC/IC to facilities to support turnover.

4. Conduct joint inventory during the transfer of equipment.

PART 2

DEFINITIONS & ACRONYMS

2. Definitions and Acronyms:

2.1 DEFINITIONS:

2.1.1 CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

2.1.2 CONTRACTING OFFICER (KO). A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

2.1.3 CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the KO to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor, as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4 DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the PWS.

2.1.5 DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.6 KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7 PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8 QUALITY ASSURANCE (QA). The Government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9 QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of Contractor performance.

2.1.10 QUALITY CONTROL (QC). All necessary measures taken by the Contractor to ensure that the quality of an end product or service shall meet contract requirements.

2.1.11 SUBCONTRACTOR. One that enters into a contract with a prime Contractor. The Government does not have privity of contract with the Subcontractor.

2.1.12 TRUSTED AGENT (TA). A TA is a Government sponsor to Trusted Associate Sponsor System (TASS) applicants who establishes the service or agency affiliation for registration of a Government credential.

2.1.13 WORK DAY. The number of hours per day the Contractor provides services IAW the contract.

2.1.14 WORK WEEK. Monday through Friday, unless specified otherwise.

2.2 ACRONYMS:

AAR

After Action Report

AC

Awardee Contractor

ACF

American Culinary Federation

ADA

American Dietetic Association

ALG

Afloat Logistics Guidance

AOR

Area of Responsibility

ATG

Afloat Training Group

AVCAL

Aviation Consolidated Allowance List

C6F

Commander, Sixth Fleet

CAC

Common Access Cards

CARGO

Consolidated Afloat Requisitioning Guide Overseas

CBT

Computer-Based Training

CCE

Certified Culinary Educator

CCR

Curriculum Change Request

CDRL

Contract Data Requirement List

CEC

Certified…