PWS CERUS LAB.pdf

PERFORMANCE WORK STATEMENT

SERVICE AND MAINTENANCE FOR CERUS ILLUMINATOR

PART A: SPECIFIC WORK ORDER REQUIREMENTS

I. GENERAL CONTRACT INFORMATION

A. Location:

Naval Medical Center San Diego (NMCSD) Components Processing Building 1, 3rd Floor, Room 3D-18E1-CD 34800 Bob Wilson Drive San Diego, CA 92134-5000

B. Client Agency: Naval Medical Center San Diego

II. WORK ORDER REQUIREMENTS

A. Background

In 2019, the Navy Blood Program (BUMED M32) implemented pathogen reduction for platelets at all Navy Blood Donor Centers.

B. Requirements

The pathogen reduction system must be able to eliminate the need for bacterial testing of platelet units and be Federal Drug Administration (FDA) approved.

The contractor shall provide all services, materials and equipment necessary for the repair/preventive maintenance of two (2) government-owned Cerus Illuminators (SN: V02081606 / ECN : 142332 and SN: V02081607 / ECN :

142333) located in the Blood Donor Center at Naval Medical Center San Diego to ensure dependable and reliable equipment operation. The scope of work performed under these specifications includes the furnishing of all labor and parts to perform all repairs on equipment listed and, to assure continued operation at their designed efficiency and capacity.

C. Conditions

The Contractor shall provide only fully qualified and authorized personnel who have been trained on the above mentioned equipment and can perform the services defined in the base contract. Upon request, contractor shall provide training certificates (or notarized copies) to the Material Management Department BIOMED division for verification.

Immediately upon contract award, the contractor shall provide Material Management Department BIOMED division, Naval Medical Center San Diego, an emergency telephone number. Contractor shall respond no later than two (2) hours after telephone notification Monday-Friday, hours of 0700-1800.

Equipment improvements/modifications shall be made only upon Material Management Department, Biomed Repair Department written approval and direction.

Contractor shall notify the Material Management Department, Naval Medical Center San Diego, Biomed Repair Department immediately upon receipt of OEM or replacement parts/equipment safety recalls notices.

The Contractor shall insure that original design and functional capabilities will not be changed, modified, or altered unless the Material Management Department, Biomed Repair Department, Naval Medical Center, San Diego authorizes such changes in writing.

The Contractor shall provide suitable OEM recommended repair equipment/tools required for the satisfactory execution of all repairs made.

The Contractor shall furnish manufacturer OEM approved lubricants and lubricate wear points within the equipment.

The Contractor shall extend to the Government all commercial warranties on replacement parts, consistent with standard industry inventory.

The Contractor shall be responsible for its service related trip expenses including round trip travel, mileage, and overnight living expenses.

The Contractor shall not assume possession or control of any part of the equipment. The Government retains ownership to title thereof.

The Contractor shall not be liable for any loss, damage, or delay due to any cause beyond its reasonable control including but not limited to: acts of Government, strikes, lockouts, fire, explosion, theft, floods, riot, civil commotion, war, malicious mischief or acts of God.

The Contractor may use Government utilities, (e.g., electrical power, compressed air, and water) that are available and required for any service performed under this contract. The building engineer, to ensure compatibility with the Naval Medical Center's electrical wiring and equipment, must approve the contractor’s electrical equipment.

The Contractor shall not exceed two (2) business days of shipment for all equipment coming from and going to Material Management Department, Biomed Repair Department, Naval Medical Center San Diego.

The Contractor shall be provided reasonable access to all equipment that is to be serviced and utility outlets required to perform the service. The Contractor shall be free to start and stop all primary equipment incidentals to the operation of the maintained equipment after permission is received from on-duty personnel responsible for such equipment.

NMCSD employees will not perform maintenance or attempt repairs to equipment while such equipment is under the purview of this contract unless agreed to in writing by the Contractor.

To ensure minimal equipment downtime, the Contractor shall maintain replacement repair parts and materials necessary to perform each repair or supply said parts and materials within two (2) business days of notification/diagnosis.

All compensation for labor from the hours of 0700-1800 Local PST is included in the contract price. Any labor performed outside of this timeframe is not included in the contract pricing. If service becomes necessary to be performed between 1800-0700, NMCSD Biomedical Repair Division shall be notified prior to performance. Parts and materials: All compensation for parts and materials is included in contract price.

Parts and Supplies provided under this contract shall be new.

The Contractor shall report to the Material Management Department, Biomed Repair Department, Build 1, Ground Floor, Room GD-18H1 Naval Medical Center San Diego, for Visitor Badges during the hours of 0800-1600, Monday through Friday, prior to and upon completion of any service/repair performed.

The Contractor shall ensure that 95% or more of all periodic maintenance is performed within 30 days before the maintenance due date, 100% of periodic maintenance is performed within 60 days of the due date.

If, for reasons beyond the Contractor’s control, equipment is not made available for maintenance for the entire 30 days before maintenance due date, and 60 days following due date, the Contractor shall immediately notify the Contracting Officer.

D. Constraints

All Contractor personnel must be US Citizens.

E. Performance Period

The performance period shall be from date of award through 12 months with two option years.

F. Performance Hours

The Government anticipates giving the Contractor at least 72 hours notice before services are needed, however, shorter notice may be given due to circumstances beyond the Government’s control.

Upon notice of services needed, the Contractor shall arrive no later than one (1) business day later to service equipment and has two (2) business days thereafter to complete any repairs needed. If the repairs will take longer than two (2) business days to complete, or if it needs to be shipped out for maintenance/troubleshooting, then the Contractor has three (3) business days to deliver a loaner until the required service maintenance is completed.

Services are required to be available during regular work hours (Monday through Friday, 7am-6pm).

FIELD SERVICE REPORTS: Contractor shall furnish a written or electronic vendor supplied Field Service Report (FSR) to the Duty Staff at:

Naval Medical Center, San Diego Bio Medical Repair Building 1, Ground Floor, Room GD-18H1 Phone: 619-532-8010 Fax: 619-532-8013

Or electronically at:

usn.san-diego.navmedcensanca.list.nmcsd-medrepairlist@health.mil The Contractor, or its representative, shall complete the vendor supplied FSR to include the following:

Contractor Name Technician’s Printed Name, Telephone Number and Signature Date and Time of Arrival ECN (Equipment Code Number) and Serial Number Time Expended Repairing/Service; Labor Hours, Rate and Materials Summary of Work Performed and Accepted by End-User (Government Representative’s Printed Name and Signature) All Field Service Reports shall be submitted within 72 hours of completion of service

Completed Field Service Reports are Required

Prior to Acceptance of any Invoice.

PREVENTIVE MAINTENANCE AND REPAIR SERVICE SCHEDULES

SERVICES SHALL BE REQUIRED BASED UPON THE FOLLOWING AGREED

SCHEDULES:

PREVENTIVE MAINTENANCE: (Check One)

_______ One (1) time per fiscal year _________________________________

___X___ Two (2) times per fiscal year ___MAR 20___ ___SEP 20____

_______ Four (4) times per fiscal year: December/March/June/September

REPAIR: (Check One)

___X___ Monday - Friday, 0800-1700

_______ Seven (7) days per week, 24-hour coverage