PWS - CDM Cost Demand Management Support-TL003.pdf

Performance Work Statement

Business Management Support Services for Commander Naval Air Forces Atlantic

(COMNAVAIRLANT) Cost Demand Management (CDM) Initiative

1. Introduction

Commander, Naval Air Force Atlantic (a. k. a. COMNAVAIRLANT, AIRLANT, and CNAL) is the aviation Type Commander (TYCOM) for the United States Naval aviation units operating primarily in the

Atlantic under United States Fleet Forces Command including six nuclear-powered aircraft carriers, 54 aircraft squadrons, 1,200 aircraft and 43,000 officers, enlisted and civilian personnel based on the East

Coast of the United States. AIRLANT is responsible for the material readiness, administration, training, and inspection of units/squadrons under their command, and for providing operationally ready air squadrons and aircraft carriers to the fleet. It provides combat ready, sustainable naval air forces with the right personnel, properly trained and equipped, with a focus on readiness, operational excellence, interoperability, safety, and efficient resourcing.

COMNAVAIRLANT requires specialized expertise and services for Navy Digital Transformation and

Data Enablement in support of CNAL’s Cost Demand Management (CDM) initiative. This effort is in keeping with the modernization and transition of the Navy to a digital service, significantly enhancing force lethality, operational and functional agility, as well as modernization of enterprise services and efficiencies. CDM will accomplish this through the provision of analytical-based maintenance and supply analysis and recommendations to improve demand, cost and readiness outcomes for CNAL forces.

2. Background

The Navy Digital Transformation is a holistic, end-to-end, enterprise level of effort intended to “digitally” update, modernize and streamline Navy policies, processes, technologies, and enterprise operations to more effectively support the warfighter, improve quality of service to Sailors, Fleet Commanders, and the

Navy as a whole. The Chief of Naval Operations (CNO) released in January of 2021 his Navigation Plan

(NAVPLAN) to the Fleet outlining how the U.S. Navy will grow its naval power to control the seas and project power across all domains, both now and in the future. The Navy’s Digital Transformation Office

(DTO) has been delegated by the Vice Chief of Naval Operations (VCNO) to execute and accelerate the

Digital Transformation and Data Enablement for the NAVPLAN Implementation Framework (NIF) of the

Navy. NIF Data Enablement will allow DON leadership to make data-informed, real-time decisions to drive NAVPLAN outcomes. Objectives following the Data Enablement process have deployed dashboards in Jupiter that highlight progress towards their North Stars. Data Enablement for the NIF is comprised of 18 objectives under 4 major lines of efforts, Readiness, Capability, Capacity, and Sailors.

The DTO recognizes that successful digital transformation must include a repeatable and scalable process for delivering solutions that provide measurable mission and operational impact. It must also incorporate digital upskilling and capability building elements that drive cultural change and comfort with technology-driven transformation.

3. Scope

The objective of this Task Order is to acquire a range of services to provide the CNAL with an integrated contractor team with the competency, capacity and capability to provide the full range of the following support services to assist and support the CDM to carry out its duties and responsibilities including:

• Conducting aviation cost, demand, readiness, supply and maintenance analysis

• Analysis to support identification of cost, demand and readiness related improvement opportunities

• Analysis to support development and implementation of solutions for identified opportunities

• Analysis to support integration of O and I-level repair and sustainment improvement efforts across NAVSUP WSS, NAVAIR, CNAF and other stakeholder organizations

• Tracking and reporting on improvements

• Development of supporting analytical tools, processes, metrics and dashboards

• Project management, administrative, governance and reporting support for CDM activities

Expertise, skill sets, and experience must support CNAL’s ability to respond to U.S. Department of

Defense (DoD), Commander, Naval Air Forces (COMNAVAIRFOR), Naval Air Systems Command

(NAVAIR), joint, allied and coalition requirements. It is anticipated that program requirements and objectives will change over the life of this task order. Therefore, the CDM will modify this task order, as necessary, to incorporate any in-scope changes. The contractor is encouraged to support and suggest incorporating innovative and emerging technologies that enhance both our products and their mission performance.

4. Performance Requirements

This section describes the Contractor activities required to be performed in this contract. The Contractor may be required to provide one or more of the types of activities in this Performance Work Statement

(PWS) to meet the requirements and performance objectives.

4.1 Aviation Cost, Demand, Readiness, Supply and Maintenance Analysis

4.1.1 Identify supply and maintenance related discrepancies impacting Naval Aviation

Enterprise (NAE) readiness outcomes, their cost demand, and readiness drivers, and performance impediments. The contractor will provide recommendations and/or solutions to increase the efficiency, impact, and sustainment of NAE discrepant materials.

4.1.2 Propose recommendations to improve NAE cost avoidance and provide additional flight hour availability. The recommendations will be targeted to improve the end-to-end sustainment value chain and improve the long-term sustainability, affordability, and material availability for supply and maintenance degraders impacting budgetary and readiness targets.

4.1.3 Participate in supply and maintenance related meetings, briefings, and program reviews. The contractor shall prepare supply and maintenance briefing material for senior leadership in preparation for regular program meetings, briefings and program reviews. The contractor shall work to complete or follow-up on associated action items and provide comments and recommendations. The contractor shall prepare written minutes and/or trip reports for program meetings, briefings and program reviews using tools such as Microsoft PowerPoint, Word and/or Excel.

4.2 Analysis to Support Identification of Cost, Demand and Readiness Related Improvement

Opportunities

4.2.1 Perform analysis, conduct research, generate data calls, and prepare briefs to support the definition, presentation and defense of readiness and logistics requirements at various working groups including NSS-S, the Council of Captains, and related meetings and forums.

4.2.2 Utilize the Performance to Plan (P2P) methodology along with industry leading data acquisition, governance, and analytics processes to better understand supply and maintenance related root causes and barriers to success, identify solutions, and establish performance improvement initiatives to enhance the sustainability of the materiel throughout the Fleet.

4.2.3 Analyze relevant government and industry reforms and perform fact-finding on relevant supply and maintenance issues.

4.3 Analysis to Support Development and Implementation of Solutions for Identified Opportunities

4.3.1 Assess the status and adequacy of the NAE's supply and maintenance support infrastructure and/or planning capability, and enterprise-wide data architecture, governance, and environment. Based on the assessment results, the contractor shall determine suggested modifications, to the logistics requirements and make recommendations based on the unique circumstances.

4.3.2 Analyze field maintenance issues, determine their cost drivers, and provide recommended solutions.

4.3.3 Develop program plans consistent with the identified opportunities that addresses the steps and activities necessary to implement improvement processes, develop a future state vision, and optimize the NAE’s portfolio to enhance logistics and readiness outcomes.

4.3.4 Provide expertise and advice regarding statutory and regulatory logistics and life cycle sustainment requirements and regularly prepare a synopsis of these requirements for leadership when requested.

4.3.5 Perform studies, evaluations, analytics, and analyses relative to new tools, techniques, and emerging technologies to enable readiness and logistics support process improvements.

Support may include tasks such as assessments of commercial or organic Additive

Manufacturing, Agile Algorithm Solutions, Artificial Intelligence, and IT Technology and products, assessment as a prospective solution set to improvement requirements, value determinations of solution sets and reports/recommendations for technology insertion.

4.4 Analysis to Support Integration of O and I-Level Repair and Sustainment Improvement Efforts across CNAF, NAVAIR, NAVSUP WSS, and other Stakeholder Organizations

4.4.1 Coordinate across other NAE Stakeholders to include CNAF, NAVAIR, NAVSUP WSS, and other stakeholder organization to implement improvement processes, develop a future state vision, and optimize the NAE’s portfolio to enhance logistics and readiness outcomes.

4.4.2 Analyze Navy Readiness Logistics Enablers processes, improve Readiness and Logistics processes across the Navy using Industry and Government best practices, assess process improvement alternatives and their value, implement metrics and standards for tracking process improvements, and integrate processes with other stakeholders’ processes.

4.4.3 Analyze organizational, intermediate, and depot maintenance data and architecture environment for supply and maintenance materiel impacting aviation readiness and make recommendations for performance improvement.

4.4.4 Conduct gap analysis of systems, applications, and infrastructure to ensure they meet the capabilities, mission, and functional areas outlined within the NAE and provide recommendations to stakeholders.

4.5 Tracking and Reporting on Improvements

4.5.1 Refine cost savings calculations to reflect different categories of parts and/or material and increase the accuracy of improvement reporting.

4.5.2 Develop and maintain cost savings tracker to monitor the performance of implemented solution sets against forecasted spend, identifying underperforming initiatives and replicable successes.

4.5.3 Examine successful initiatives for lessons learned to be codified and applied to other initiatives.

4.5.4 Engage with NAE Stakeholders to determine improvement tracking and reporting requirements enabling the dissemination of initiative results.

4.5.5 Develop and implement new tracking and reporting mechanisms to enable the dissemination of results leveraging technology such as Tableau, automation, or AI/ML where possible.

4.6 Development of Supporting Analytical Tools, Processes, Metrics and Dashboards

4.6.1 Develop and analyze logistics sustainment metrics to evaluate the efficiency and effectiveness of contractor and government efforts in respect to system Supportability, Reliability, Maintainability and Availability.

4.6.2 Identify, develop, and implement business performance metrics to evaluate improvements made across the NAE.

4.6.3 Conduct process mapping and logic development to codify and streamline required data elements for visualization and analysis, identifying areas to streamline.

4.6.4 Develop Tableau dashboards, or equivalent data visualizations, tailored to fit reporting cadence and requirements, and analyze program objectives.

4.6.5 Maintain dashboards and identify areas for improving the underlying data sources and/or data queries.

4.6.6 Develop data governance strategy to maintain and scale dashboarding needs.

4.6.7 Develop analytical tools and processes that can be used in support of CDM activities.

4.7 Project Management, Administrative, Governance and Reporting Support for Activities

4.7.1 Codify and develop formal CDM program structure including process mapping, roles and responsibilities, reporting structure, program management artifacts, and governance charter.

4.7.2 Develop and maintain program management artifacts such as risks, actions, issues and decision

(RAID) log, plans of action and milestones (POAMs), templates, and program trackers.

4.7.3 Develop and conduct training on program management best practices and artifacts to enable and empower CNAL.

4.7.4 Provide administrative support to CNAL in preparing meeting minutes, progress reports, briefing packages, and correspondence as needed.

5. Other Pertinent Information

5.1 Acronyms

AI Artificial Intelligence

CAC Common Access Card

CDTO Chief Digital Transformation Officer

CNAF Commander, Naval Air Forces

CNO Chief of Naval Operations

COR Contracting Officer’s Representative

DD Department of Defense 1

DoD Department of Defense

DON Department of Navy

DTO Digital Transformation Office

FY Fiscal Year

GFP Government Furnished Property

IAW In Accordance With

IT Information Technology

LOE Level of Effort

ML Machine Learning

NAE Naval Aviation Enterprise

NAVAIR Naval Air Systems Command

NAVSUP Naval Supply Systems Command

NIF NAVPLAN Implementation Framework

NMCI Navy / Marine Corps Intranet

OPNAV Office of the Chief of Naval Operations

ODC Other Direct Costs

P2P Performance-to-Plan

POAM Plans of Acton and Milestone

PoP Period of Performance

RAID Risks, Actions, Issues, and Decision

SECNAV M Secretary of the Navy Manual

SES Senior Executive Service

TO Task Order

USFF United States Fleet Forces

VCNO Vice Chief of Naval Operations

WSS Weapons System Support

YoE Years of Experience

5.2 Period of Performance

The base year period of performance is anticipated to be 01 June 2024 through 31 May 2025, OR 12 months from the date of award. Additional option periods listed below (pending award date):

- Option period 1: 01 June 2025 - 31 May 2026

- Option period 2: 01 June 2026 - 31 May 2027

- Option period 3: 01 June 2027 - 31 May 2028

- Option period 4: 01 June 2028 - 31 May 2029

5.3 Place of Performance

The place of performance may include both government site and contractor site in the following locations: Determined post-award (specifically, the geographic location for the contractor’s facilities), and aboard other Navy facilities, as required.

In exceptional cases, when contractor personnel work efforts and related tasks are performed outside of a

Government facility (i.e. due to events that cause the facility to be inaccessible), performance of all work efforts and tasks shall remain compliant with all contractual and security requirements. Furthermore, all applicable work efforts and related tasks shall be UNCLASSIFIED to occur or be performed at any facility and/or location other than a Government facility.

Situational Telework

Telework is work arrangement that allows contractor’s personnel to perform appropriate work efforts and tasks, during any part of the regular paid hours, at an approved alternative worksite (i.e. contractor’s facility or telework center, contractor personnel’s residence or another approved alternative worksite). It does not include any work efforts and/or related tasks performed while on official travel or mobile work.

Situational telework (i.e. commonly referred to as episodic, intermittent, unscheduled or ad-hoc telework) is telework that is approved on a case-by-case basis, where the hours worked were not part of a previously approved, ongoing and regular telework schedule. Situational telework includes emergency telework and telework that often results from:

1. Inclement weather;

2. Special work assignments or tasks; and

3. Inaccessible, time-adjusted or closure of assigned Government’s facility (e.g. emergency dismissal due to adverse weather conditions or a natural, manmade or any other type of emergency event or situation; holiday stand-down periods with inaccessibility or time-adjusted

Government space availability; and when the U.S. Office of Personnel Management (OPM) announces that Federal Offices are “Open With Option for Unscheduled Leave or Unscheduled

Telework” or similar, etc.).

Situational telework may be authorized only in rare situations.

Only UNCLASSIFIED work efforts and tasks are authorized to be performed outside of the specified

Government facility.

5.4 Level of Effort

The following estimated annual level of effort is the estimated LOE as set forth in Section B of the solicitation.

Labor Category Location* Total

Program Manager I (~1) 50 / 50 1,912

Logistic Manager Spec (~4) 50 / 50 7,648

Analyst I (~16) 20 / 80 30,592

Analyst II (~4) 20 / 80 7,648

Analyst I (~3) (starting in Option 1) 90 / 10 5,736

Total 53,536

*Split places of performance are listed as percentages where the first number is the percentage of work performed at the Government site, and the second number is the percentage of work performed at the

Contractor site.

5.5 Experience/Qualifications

Deviations must be submitted to the contracting officer in writing for consideration/approval. Specific experience is required as follows:

Program Manager I

Degree: Bachelor’s degree required. Master’s degree preferred.

Total Years of Experience (YoE): 18 (including advanced/graduate education)

General Experience: Transformation at Scale, Strategic Decision Making, Communications, Consulting, Complex Problem Solving, Organizational Design, Management, Data Engineering, Business Analysis, Data Analytics, USN Subject Matter Expertise and Design and Implementation of Business Processes and

Controls.

Logistic Manager Spec I

Degree: Bachelor’s degree preferred.

YoE: 15

General Experience: Transformation at Scale, Program Management, Data Engineering, Business

Analysis, Data Analytics, USN Subject Matter Expertise, Consulting, Organizational Design and

Management, and Business Process Improvement.

Analyst I

Degree: Bachelor’s degree required.

YoE: 10

General Experience: Strategy, Transformation at Scale, Data Engineering, Business Analysis, Data

Analytics, USN Subject Matter Expertise Data Analysis, Statistical Analysis, Business/Economics, Marketing and Public Affairs, Communications, Complex Problem Solving, Analytics, & Graphics

Support.

Specific Experience: Data Science, Data Visualization (e.g., Qlik/Tableau), User Experience/Interface

Design, Data & Systems Engineering (e.g., Databricks and Trifacta).

Analyst II

Degree: Bachelor’s degree preferred.

YoE: 7

General Experience: Strategy, Transformation at Scale, Data Engineering, Business Analysis, Data

Analytics, USN Subject Matter Expertise Data Analysis, Statistical Analysis, Business/Economics, Marketing and Public Affairs, Communications, Complex Problem Solving, Analytics, & Graphics

Support.

Specific Experience: Data Science, Data Visualization (e.g., Qlik/Tableau), User Experience/Interface

Design, Data & Systems Engineering (e.g., Databricks and Trifacta).

Analyst III

Degree: Bachelor’s degree preferred.

YoE: 5

General Experience: Strategy, Transformation at Scale, Data Engineering, Business Analysis, Data

Analytics, USN Subject Matter Expertise Data Analysis, Statistical Analysis, Business/Economics, Marketing and Public Affairs, Communications, Complex Problem Solving, Analytics, & Graphics

Support.

Specific Experience: Data Science, Data Visualization (e.g., Qlik/Tableau), User Experience/Interface

Design, Data & Systems Engineering (e.g., Databricks and Trifacta).

Analyst IV

Degree: Bachelor’s degree preferred.

YoE: 3

General Experience: Strategy, Transformation at Scale, Data Engineering, Business Analysis, Data

Analytics, USN Subject Matter Expertise Data Analysis, Statistical Analysis, Business/Economics, Marketing and Public Affairs, Communications, Complex Problem Solving, Analytics, & Graphics

Support.

Specific Experience: Data Science, Data Visualization (e.g., Qlik/Tableau), User Experience/Interface

Design, Data & Systems Engineering (e.g., Databricks and Trifacta).

Analyst V

Degree: Associate’s degree preferred.

YoE: 0-3

General Experience: Strategy, Transformation at Scale, Data Engineering, Business Analysis, Data

Analytics, USN Subject Matter Expertise Complex Problem Solving& Graphics Support.

Specific Experience: Data Science, Data Visualization (e.g., Qlik/Tableau), User Experience/Interface

Design, Data & Systems Engineering (e.g., Databricks and Trifacta).

5.6 Government Furnished Equipment / Property / Information

The Government does not anticipate any GFE/P other than workspace (when work is to be performed at the Government site), Command Access Cards (CDTOs), access to NMCI computers and networks. Task order may require the provision of Virtual Desktops, NMCI laptops and access to information systems, modules, models, and databases (when work is to be performed at the Contractor site). This will be provided once all of the Information Assurance and Training Requirements (as defined by the individual task orders) are met. The Government will furnish local, Defense Switched Network (DSN), and long distance telephone service on-site for direct performance of the Task Order. The Government will also provide Common Access Cards (CAC), access to computers, terminals, common use software, communications networks, and other resources owned or leased and operated by the Government.

5.7 Security Requirements

5.7.1. Contractor employees are required to be citizens of the United States and must be cleared to handle business sensitive, unclassified data IAW federal government security regulations for contractor personnel.

5.7.2. User access requires completion of mandated training, completion and submission of an End User

Agreement, DD Form 2875, privileged user agreements where appropriate and a System Authorization

Access Request (SAAR), DD Form 2875.

5.7.3. Contractor employees requiring IT-I level access require a favorably completed Single Scope

Background Investigation (SSBI) or T5 or T5R equivalent investigation. Contractor employees requiring

IT-II level access require a favorably completed National Agency Check with Law and Credit (NACLC) or T3 or T3R equivalent investigation.

5.7.4. The maximum that is required in performance of this Task Order will be a SECRET clearance. The contractor must comply with SECNAV M-5510.30 series instructions.

5.7.5. Secret clearances are required for personnel working in a classified environment or assigned IT

Level II privileged user access as defined in SECNAVINST 5510.30 (Series). All contractor employees under this Task Order who require access to Privacy Act protected information are categorized no lower than IT Level II.

5.7.6. All contract personnel are bound by the rules as provided in the Privacy Act of 1974.

5.7.7. All contractor personnel must have a CAC to perform under this Order if working at a federally controlled base, facility or activity, require access to DoN or DoD networks, and/or require access to information protected under the Privacy Act, to include Protected Health Information (PHI).

5.8 Travel

All travel should be in accordance with the Government’s Joint Travel Regulations (JTR) or Federal

Travel Regulations (FTR). A trip report shall be submitted no later than 10 working days following the completion of required travel. Report shall include as a minimum, the purpose of the trip, date of travel, labor category, and significant outcome of the trip. Travel is not-to-exceed $25,000.00.

5.9 Other Direct Costs

ODCs are incidental costs that are necessary and consumable in any given contract period through the primary purpose (services) of the contract. The estimated ODCs are not-to-exceed $25,000.00.

6. Performance Standards.

Criteria for Acceptance — the Contractor is responsible for reviewing all work for proper accuracy and content. The Contractor shall document progress and produce required status reports that itemize and explain applicable deliverables. The COR/ACOR and/or TA will review contractor deliverables and reports to validate end products were delivered IAW specifications found herein. The TA will provide his/her assessment of contractor deliverables to the COR/ACOR who have sole authority to inspect and accept or reject contractor deliverables. The acceptance of deliverables and satisfactory work performance required herein shall be based on the timeliness and accuracy of the products requested via Service

Requests.

Performance

Element Performance Requirement

Surveillance

Method Frequency

Acceptable

Quality Level

Contract

Deliverables

Contract deliverables furnished as prescribed in the PWS, attachments, CDRLs, Task

Orders, etc., as applicable

Inspection by the COR

100% inspection of all contract deliverables.

>95% of deliverables submitted timely and without rework required

Overall

Contract

Performance

Overall contract performance of sufficient quality to earn a

Satisfactory (or higher) rating in the COR’s annual report on

Contractor Performance

Assessment by the COR Annual

All performance elements rated

Satisfactory (or higher)

Invoicing

Monthly invoices per contract procedures are timely and accurate.

Review & acceptance of the invoice

Monthly 100% Accuracy

7. Points of Contact

Contracting Officer - _______________, 757-XXX-XXXX, ________________@us.navy.mil

Contract Specialist - _______________, 757-XXX-XXXX, ________________@us.navy.mil

COR – LCDR Timothy Landry, 757-400-8610, timothy.n.landry2.mil@us.navy.mil

8. Applicable Documents

The contractor shall adhere to the following documents in accordance with paragraph 5.0, Performance

Requirements. Laws, regulations, policies and instructions may be updated during the performance of this tasking. These updates shall also be followed in performing the required tasking.

Document Type No./Version Titl e Date

Regulation Federal Acquisition Regulation

(FAR)

mailto:timothy.n.landry2.mil@us.navy.mil

9. ENTERPRISE-WIDE CONTRACTOR MANPOWER REPORTING APPICATION (ECMRA)

The contractor shall report contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for OPNAV N09D via a secure data collection site.

Contracted services excluded from reporting are based on Product Service Codes (PSCs). The excluded

PSCs are:

W, Lease/Rental of Equipment;

X, Lease/Rental of Facilities;

Regulation Defense Federal Acquisition

Regulation Supplement (DFARS)

Directive DoD 5000.1 The Defense Acquisition System 12 May 2003

Instruction DoDI 5000.2 Operation of the Defense Acquisition

System 7 January 2015

Instruction DoDI 8582.01

Security of Unclassified DoD

Information on Non-DoD

Information Systems

6 June 2012

Manual DoDM 5200.01, Volume 4

Security of Unclassified DoD

Information on Non-DoD

Information Systems

24 February 2012

Manual DoD 8570.01-M Information Assurance Workforce

Improvement Program

10 November

Guidebook Defense Acquisition Guidebook 16 September

Manual

SECNAV

M-5000.2

Department of the Navy

Acquisition and Capabilities

Guidance for Operation of the

Defense Acquisition System and the

Joint Capabilities Integration And

Development System

May 2012

Instruction

SECNAVINST

5000.2E

Department of the Navy

Implementation and Operation of the Defense Acquisition System and the Joint Capabilities

Integration and Development

System

1 September

Manual

SECNAV

M-5216.5

Department of the Navy

Correspondence Manual June 2015

Instruction

COMNAVA

IRFORINST

4790.2D

The Naval Aviation Maintenance

Program (NAMP) 1 February 2021

Guidebook

NAVSUP P-

MILSTRIP/MILSTRAP Desk Guide 9 June 1998

Instruction

NAVSUP P-

Naval Supply Procedures 21 October 1997

Y, Construction of Structures and Facilities;

D, Automatic Data Processing and Telecommunications, IT and Telecom- Telecommunications

Transmission (D304) and Internet (D322) ONLY;

S, Utilities ONLY;

V, Freight and Shipping ONLY.

The contractor is required to completely fill in all required data fields using the following web address https://doncmra.nmci.navy.mil.

Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the help desk, linked at https://doncmra.nmci.navy.mil.

https://doncmra.nmci.navy.mil/ https://doncmra.nmci.navy.mil/