PWS Cannon Inst Co.docx

PERFORMANCE WORK STATEMENT (PWS)

Cannon Instrument Company Maintenance and Support Services October 2, 2024

Part 1 General Information

1. General: This is a non-personal service contract under which the personnel rendering the services are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. The United States (U.S.) Government shall not exercise supervision or control over the Contractor’s employees performing the tasks herein. Such contract employees shall be accountable solely to the Contractor who, in turn shall be responsible to the U.S. Government.

1.1 Description of Services/Introduction: This is a non-personal service(s) contract. The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and non-personal services necessary to perform preventative maintenance and repair of the Cannon Instrument Company (Cannon) branded equipment at Yuma Proving Ground (YPG), Yuma, AZ. as defined in this Performance Work Statement. The contractor shall perform to the standards in this contract.

1.2 Background: YPG has (3) Cannon viscometers used in support of AOAP testing and developmental testing of POL. This contract covers on-site maintenance and repair services (to include non-expendable Parts, Labor, and Travel) for the equipment listed in Section 1.4 below at the United States Army Proving Ground (USAYPG or YPG), Yuma, Arizona.

1.3 Scope: The Contractor shall provide non-personal service(s) to perform annual preventative maintenance (PM)/calibration on the covered instruments (including subsystems) as well as one emergency on-demand repair visit per covered instrument if judged to be needed by Contracting Officer’s Representative (COR). Contractor will cover all travel and labor costs associated with the work done under this contract as well as all parts (non-consumables, under $500 MSRP) required to repair and maintain the performance of the covered instruments. Contractor will provide one (1) set of calibration standards to calibrate and confirm the performance of the instruments. The below table details the equipment, each’s specific serial number, and the required type of service.

1.4 Objectives: Keep instruments within lab quality control limits of standard laboratory operations.

1.5 General Information:

1.5.1 Quality Control Plan (QCP): Reserved

1.5.2 Quality Assurance: The Government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the acceptable quality levels (performance thresholds).

1.5.3 Recognized Holidays: The following provides information on recognized holidays for the purpose of the PWS. If submittal of any documentation (e.g. deliverables, submittals, etc.) deadlines fall on a holiday, the closest work day prior to the holiday will apply as the deadline for submittal.

1.5.3.1 U.S. Holidays: Work shall not be performed on U.S. federally recognized holidays occurring during the normal workweek unless otherwise directed by the Contracting Officer. When a U.S. holiday occurs on a Saturday or a Sunday, the holiday is observed on the preceding Friday or following Monday, respectively.

Juneteenth June 19th Independence Day July 4th Labor Day 1st Monday in September Columbus Day 2nd Monday in October Veteran’s Day November 11th Thanksgiving Day 4th Thursday in November Christmas Day December 25th

1.5.4 Operating Hours: The Government facility office hours, facility operating hours, and the Contractor support hour requirements often coincide, however, they may differ. Please refer to the following:

1.5.4.1 Government Facility Office Hours: The Government facility office hours are 0630-1700 Monday to Thursday except U.S. Holidays identified in paragraph 1.5.3.1 above or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

1.5.4.2 Government Facility Operating Hours: Reserved

1.5.4.3 Contractor Support Hours: Reserved

1.5.4.3.1 Contractor Work Plan: Reserved

1.5.5 Training Holidays: Reserved

1.5.6 Place of Performance: The work to be performed under this contract will be performed at Building 2410, U.S. Army Yuma Proving Ground, Yuma, AZ 85365

1.6 Security Requirements: The following information is provided on security related matters:

1.6.1 Security Program:

1.6.2 Personnel Security Clearance Requirements: Reserved

1.6.3 Access and general protection/security policy and procedures: Reserved

1.6.3.1 Escorts Reserved

1.6.3.2 Installation Pass Log: Reserved

1.6.3.3 Individual Termination or Expiration of Employment: Reserved

1.6.3.4 Contract Termination or Cancellation: Reserved

1.6.3.5 Common Access Cards (CAC) and CAC Log: Reserved

1.6.4 Personnel Security Clearance Requirements: Reserved

1.6.5 Background Checks Reserved

1.6.6 Uncleared Contractor Common Access Card (CAC) Credentialing and Access Procedures Reserved

1.6.6.1 Contractor Common Access Card (CAC) Eligible Requirements Reserved

1.6.6.2. Contractor Non CAC Eligible Requirements for DOD Facility and Installation Access: Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

1.6.7 Access to Government Information Systems Reserved

1.6.8 Physical Security: The Contractor shall safeguard all Government equipment, information, and property provided for Contractor use.

1.6.9 Operations Security (OPSEC) Requirements: Contractor personnel shall adhere to facility security policies and restrictions. The Contractor shall immediately report suspicious activities to security personnel.

1.7 Key Control: Reserved

1.8 Post Award Conference/Periodic Progress Meetings: The Contractor shall attend post award conference convened by the contracting activity or contract administration office in accordance with FAR Subpart 42.5. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the Contracting Officer will apprise the Contractor of how the Government views the Contractor's performance and the Contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.8.1 The Contractor shall attend, participate in, and furnish input to scheduled and unscheduled meetings, conferences, and briefings that relate to the functions and services herein as required by the Government to provide effective communication and impart necessary information. The Contract Manager or designated representative shall attend meetings as requested by the Government. Meeting attendees shall at times include Contractor managerial, supervisory, and other personnel knowledgeable of the subject matter. Meetings may start or end outside of regular duty hours.

1.9 Contracting Officer’s Representative (COR): Refer to Part 2 of this PWS for the definition of a COR. As determined by the Contracting Officer, a COR will be appointed and identified by letter of designation, a copy of which will be provided to the Contractor by the Contracting Officer. The designation letter states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is not authorized to obligate the Government. If the work is not written in the contract, the COR is not authorized to request new work. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract, perform inspections necessary in connection with contract performance, maintain written and oral communications with the Contractor concerning technical aspects of the contract, issue written interpretations of technical requirements, including Government drawings, designs, specifications, monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies, coordinate availability of Government property, and coordinate site entry of Contractor personnel.

1.10 Key Personnel: Reserved

1.11 Identification of Contractor Employees: Reserved

1.12 Contractor Travel: Reserved

1.13 Other Direct Costs (ODCs): Reserved

1.14 Data Rights: Reserved

1.15 Non-Disclosure Requirements: Reserved

1.16 Protection of Government and Contract Information: Per Public Use Notice of Limitations stated by Defense imagery Management operations Center and contained at www.dimoc.mil/resources/limitations/ , the Contractor shall not cite any information (e.g., contract information, pictures, locations, etc.) obtained through this contract on any hard copy or digital marketing tools to include its company website.

1.17 Non-Disclosure Statements: Reserved

1.18 Advertisement and Social Media: The Contractor shall NOT post information to public website or social media locations, personal or professional, that in any way disclose names, locations, hotel data, participants, discussions, pictures, etc. before, during or after the contract period of performance without the express consent of the Government. The use of propaganda violates DOD Commercial Use of Imagery Guidelines stated at (http://www.defenseimagery.mil/products/DODimagery/commercialuse.html). The Contractor shall not cite any information (e.g., contract information, pictures, locations, etc.) obtained through this contract on any marketing tools to include its company website.

1.19 Information Assurance: At no time will the Contractor or associated sub-contractor employees transmit government documents or information over using methods that do not meet the security requirements specified in the National Institute of Standards and Technology (NIST) Special Publication (SP) 800-171, "Protecting Controlled Unclassified Information (CUI) in Nonfederal Information Systems and Organizations" such as personal electronic mail accounts, public digital data storage sites (cloud storage), social media platforms or instant messaging. Approved government sites such as DoD SAFE at at https://safe.apps.mil, or All Partners Access Network (APAN) at https://community.apan.org/, or other transmission means determined by the government must be used.

1.20 Organizational Conflict of Interest (OCI): Reserved

1.21 Phase In /Phase Out Period: Reserved

1.22 Safety: The following provides information pertaining to Safety and Accident Prevention:

1.22.1 Safety Laws and Regulations: The Contractor shall comply with FAR 52.236-13, Accident Prevention (November 1991), the references contained therein (e.g. U.S. Army Corps of Engineers Safety and Health Requirements Manual (EM 385-1-1)).

1.23 Environmental Compliance: Reserved

1.24 Required Training: The following provides information on training requirements

1.24.1 Anti-Terrorism (AT) Level I Training: All Contractor employees, including subcontractor employees, who are employed under the contract, shall complete AT Level I Training within 30 days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies, or 30 days after employment of new personnel. Contractor personnel travelling overseas shall complete area of responsibility (AOR) specific AT awareness training for U.S. based Contractor employees and associated subcontractor employees. The Contractor shall submit certificates of completion for each affected Contractor employee and subcontractor employee to the COR (or to the Contracting Officer, if a COR is not assigned) within 30 days after completion of this training by all employees and subcontractor personnel. AT Level I awareness training is available at https://jkodirect.jten.mil. Contractor personnel shall complete refresher training every twelve (12) months except AOR specific AT Level I training which shall be completed as required by local AT policies.

1.24.1.1 If training cannot be conducted on the website, the Contractor shall coordinate with the COR who will contact the local AT Officer at their assigned location for classroom training. Contractor personnel completing training in the classroom will receive a certificate or the training attendance roster signed by the AT Officer. Verification of the training shall be provided to the COR within 30 days after completion of the training.

1.24.2 OPSEC Training: Reserved

1.24.3 iWATCH Training: The Contractor and all associated subcontractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed prior to work being perfomed at YPG and after the contract is awarded, with the results communicated to the COR within prior to work being perfomed at YPG and after the contract is awarded Verification of the training shall be communicated to the COR prior to employees coming onsite to YPG.

1.24.4 Information Assurance (IA) / Information Technology (IT) Training Reserved

1.24.5 Personally Identifiable Information (PII): Reserved

1.24.6 Threat Awareness Reporting Program (TARP Training): Reserved

1.25 Government Property and Services: Reserved

PART 2

DEFINITIONS & ACRONYMS

2. Definitions and Acronyms

2.1 Definitions: Although not inclusive of every term used within this PWS, the following provides a list of definitions used throughout this PWS and commonly used in the acquisition field.

Contracting Officer – means a person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

Contracting Officer's Representative (COR) – As defined in DFARS 202.101, means an individual designated and authorized in writing by the Contracting Officer to perform specific technical or administrative functions. DoD Instruction (DoDI) 5000.72, Part II Definitions states the following when defining a COR: “Defined in subpart 202.101 of Reference (f). Any individual delegated responsibilities pursuant to subpart 1.602-2 of Reference (e), regardless of local terminology, must be certified in accordance with this instruction. For example, local terminology can be COR, Contracting Officer’s technical representative, technical point of contact, technical representative, alternate COR, administrative COR, assistant COR, line item manager, task order manager, quality assurance personnel, quality assurance evaluator, or COR management.” In addition, Army Regulation 70-13, Chapter 2, paragraph 2-2g, states, in part, the following when providing other surveillance support personnel to assist the COR when needed, “…These other surveillance support personnel may serve as on-site representatives of the COR in performance of actual contract surveillance if they meet all COR requirements and have been appointed by the Contracting Officer as alternate CORs.”

Contractor – means a supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

Contractor-acquired Property - means property acquired, fabricated, or otherwise provided by the Contractor for performing a contract and to which the Government has title.

Day – means, unless otherwise specified, a calendar day.

Defective Service – means a service output that does not meet the standard of performance associated with the Performance Work Statement.

Deliverable – means anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

Government-furnished Property – As reflected in FAR 52.245-1, Government-furnished Property “means property in the possession of, or directly acquired by, the Government and subsequently furnished to the Contractor for performance of a contract. Government-furnished property includes, but is not limited to, spares and property furnished for repair, maintenance, overhaul, or modification. Government-furnished property also includes contractor-acquired property if the contractor-acquired property is a deliverable under a cost contract when accepted by the Government for continued use under the contract

Government Property - means all property owned or leased by the Government.Government property includes both Government-furnishedand Contractor-acquired property. Government property includes material, equipment, special tooling, special test equipment, and real property. Government property does not include intellectual property and software.

Property Administrator - means an authorized representative of the Contracting Officer appointed in accordance with agency procedures, responsible for administering the contract requirements and obligations relating to Government property in the possession of a Contractor.

High Level Objective (HLO) – means a key overarching result-based objective for a project necessary to achieve the project’s vision. HLOs are similar to Level 2 in a Work Breakdown Structure. Each HLO may contain several statements to flesh out the areas necessary to meet the objective.

Physical Security – means that part of security concerned with physical measures designed to safeguard personnel; to prevent unauthorized access to equipment, installations, material, and documents; and to safeguard against espionage, sabotage, damage, and theft.

Quality Assurance – (or Government contract quality assurance) means the various functions, including, inspection, performed by the Government to determine whether a Contractor has fulfilled the contract obligations pertaining to quality and quantity.

Quality Assurance Surveillance Plan (QASP) – means the key Government-developed surveillance process document, and is applied to Performance-Based Service Contracting (PBSC). The QASP is used for managing Contractor performance assessment by ensuring that systematic quality assurance methods validate that Contractor quality control efforts are timely, effective, and are delivering the results specified in the contract or task order. The QASP directly corresponds to the performance objectives and standards (i.e., quality, quantity, timeliness) specified in the Performance Work Statement (PWS). It provides specific details on how the Government will survey, observe, test, sample, evaluate, and document Contractor performance results to determine if the Contractor has met the required standards for each objective in the PWS. The QASP, with very few if any exceptions, is an internal to Government document.

Quality Control – means all necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

Statement – means the specific results-based activities required to satisfy HLOs. A statement contains a result, the context of the statement, and the required action(s). Statements focus on “what” is to be accomplished; however they are not prescriptive in describing “how” the outcome is to be achieved. Each HLO may have several statements to flesh out the areas necessary to meet the objective. Statements are similar to Level 3 in a Work Breakdown Structure.

Subcontractor – means one that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.

Work Day - The number of hours per day the Contractor provides services in accordance with the contract.

Work Week - Monday through Friday, unless otherwise specified.

2.2 Acronyms: Although not inclusive of every term used within this PWS, or that may be included in an acquisition, the following provides a list of acronyms commonly used in the acquisition field.

USAG United States Army Garrison

PART 3

GOVERNMENT PROPERTY (GP) AND SERVICES

3. Government Furnished Property: The Government will not provide property or services in the performance of this contract.

3.2 Emergency and Rescue Reserved

3.3 Telecommunications/Utilities Reserved

3.4 Government Owned Vehicles Reserved

3.5 GFE Tools, Hand Tools, Equipment; Test, Measurement and Diagnostic Equipment (TDME) Calibration Services Reserved

3.6 Government Furnished Facilities and Real Property Reserved

3.7 Government Furnished Services Reserved

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. Contractor Furnished Property and Services

4.1 General: The contractor shall procure material, equipment, and supplies, which are necessary for the services described in this PWS. The contractor shall ensure on-site technicians are equipped with proper tools for the effort to be completed. The Government will not provide individual tools to be used by technicians under this effort. The Government has revoked its assumption of risk regarding individual tools used under this effort. At no time will the Government be responsible for the replacement of lost, damaged, or broken individual tools.

4.2 Secret Facility Clearance: Reserved

4.3 Materials: Reserved

4.4 Vehicles and Equipment Reserved

4.5 Background Checks): Reserved

PART 5

SPECIFIC TASKS

5.1 Basic Services: The Contractor shall provide non-personal services for Preventative Maintenance and repair of the Cannon Instrument Company viscometers.

5.2 Tasks: Tasks consist of the following:

5.2.1 Scheduled Maintenance: The contractor shall provide an annual preventive maintenance (PM) visit each year for the equipment listed below. This visit will be scheduled in coordination with the COR or Technical POC. Contractor will be responsible for all travel and labor costs associated with the work done under this contract. Once during the POP the contractor will provide one (1) set of calibration standards to calibrate and confirm the performance of the instruments. After the annual service and maintenance is completed, the contractor shall calibrate the instrument and/or pass a performance check as applicable to ensure proper functioning. The instruments upon completion of scheduled maintenance shall demonstrate performance to the factory specifications and in accordance with ASTM D445.

Equipment requiring annual PM visit as well as one covered, on demand service & repair visit each including subsystems:

5.2.2 On-Demand Maintenance/Repairs: The Contractor will provide one emergency on-demand visit per covered instrument if judged to be needed by Contracting Officer’s Representative (COR). Once established that the onsite visit is necessary the contractor shall have personnel onsite within 2 weeks. The Contractor shall be responsible for all travel and labor costs associated with the work done under this contract as well as all parts (non-consumables, under $500 MSRP) required to repair and maintain the performance of the covered instruments. Work will be performed at U.S. Army YPG MAL laboratory facility, Building number 2410. After service or repair, instruments covered by this contract shall be within acceptable limits of the operational range of the instrument according to manufacturer’s specifications: able to analyze quality control standards and provide results that are within acceptable limits. The Contractor will supply proof of operational readiness and detailed breakdown of work done during visit.

5.2.3 Replacement Parts: Contractor will provide all parts (non-consumables), under $500 MSRP, required to repair and maintain the performance of the covered instruments. Non-consumable replacement parts refer only to those parts used in the performance of repairs or maintenance. This contract does not cover or include any consumable parts, which are the responsibility of the instrument owner (YPG). All replacement/repair parts installed on the equipment shall be new or factory refurbished to like-new condition.

5.1.4 Reports:

5.2.4.1 The Contractor shall provide the COR with a calibration report after any work is completed. This report may be stored on the instrument controller or transmitted via email to the COR.

5.2.4.2 The contractor shall provide the COR a report of all work completed in the event of an on demand or repair service. This shall include the parts relaced, and validation of the instrument functioning according to the factory specifications

PART 6

APPLICABLE PUBLICATIONS

6. Applicable Publications (Current Editions): The following publications, manuals, regulations, etc. are mentioned in this PWS and are listed below.

PART 7

ATTACHMENT AND TECHNICAL EXHIBIT LISTING

7. Attachment and Technical Exhibit List

7.1 Technical Exhibit A – Performance Requirements Summary

7.2 Technical Exhibit B – Deliverables Schedule

TECHNICAL EXHIBIT A

Performance Requirements Summary (PRS)

1. Combating Trafficking in Persons FAR 52.222-50 c The Contractor shall Notify its employees of

a. The United States Government's zero tolerance policy described in paragraph

(b) of this clause The actions that will be taken against employees for violations of this policy. Such actions may include, but are not limited to, removal from the contract, reduction in benefits, or termination of employment.

PRS # 1.

The contractor shall repair the instrument.

PWS paragraph: as stated in paragraph 5.2.2.

After repair, the instrument performs to manufacturer’s specifications.

PRS # 2.

The contractor shall calibrate the instrument or pass performance check.

PWS paragraph: as stated in paragraph 5.2.1.

The instrument performs to manufacturer’s specifications.

PRS # 3.

The contractor shall perform an annual Preventive Maintenance visit on all covered equipment.

PWS paragraph: as stated in paragraph 5.2.1.

After maintenance, the instrument performs to manufacturer’s specifications.

PRS # 4.

The contractor shall provide a report at the end of all maintenance actions.

PWS paragraph: as stated in paragraph 5.2.4.1 and 5.2.4.2.

The contractor provided report.

AUG24

TECHNICAL EXHIBIT B

DELIVERABLES SCHEDULE

Calibration Report/Certificate (PWS Para. 5.2.4.1)

Lawrence.k.nelson7.civ@army.mil

Repair Report (PWS para. 5.2.4.2)