PWS Calibration of Audiology Equipment_Rev.03Oct2024.pdf

PERFORMANCE WORK STATEMENT

Calibration/Maintenance of Audiology Equipment

1.0 BACKGROUND:

U. S. Navy Medicine Readiness & Training Command (NMRTC) Yokosuka, Japan performs diagnostic testing from infants to geriatrics at the main hospitals and outlying clinics on island. The equipment used to provide these services require annual onsite calibration, maintenance and repair not available from Biomed resources within each command. The following Performance Work Statement (PWS) details the effort that must be undertaken to support the operations and maintenance of the equipment required to provide the services described above.

2.0 GENERAL SCOPE OF WORK:

The contractor will provide a trained Field Service Engineer who shall perform calibration and corrective maintenance services for the items listed in the enclosed Equipment lists provided in the package for NMRTC Yokosuka and Branch Health Clininics.

The contractor will provide Original Equipment Manufacturer (OEM) replacement parts and provide all supplies and transportation for technicians to perform the stated calibration and maintenance.

The scope of work performed under these specifications includes the furnishing of all labor and parts to perform all replacements on listed equipment. The Contractor shall maintain the equipment within the original equipment manufacturer (OEM) specification, in accordance with the Federal, State, and Local law regulations, U.S. Navy regulations, instructions, and the Joint Commission requirement. U.S. Navy regulations and instructions will be made available upon request. When product recalls or upgrades are necessary to maintain the equipment in service within the original manufacturer’s specification, the Contractor shall obtain and install same. The contractor shall allow only OEM trained and National Association of Special Equipment Distributors (NASED) certified repair personnel to provide maintenance services on the equipment.

Location ECN Manufacturer +

Model Manufacturer Serial No

Description

NMRTC

Yokosuka

UNI2380041 085708 GSI TympStar Pro GS0082423 Calibration ofTympanometer, Analyzer, Physiologic, Middle Ear

085707 GSI TympStar Pro GS0086006 Calibration ofTympanometer, Analyzer, Physiologic, Middle Ear

075622 Audioscan Verifit 5234

Calibration of Electroacoustic Device Analyzer;Tester Hearing Aid

76588 Madsen/Otometrics

Astera 402350/404759 Calibration of Audiometer, AC+BC Clinical

402350/404759 Calibration of 2nd transducer

402350/404759 Calibration of free field speakers

079720 Pehratek VDS-

1000 RF VRA

0FEVT0049 PM of Video VRA

076592 GSI 61 20000248

Calibration of Audiometer, AC+BC Clinical Calibration

0M2093 Natus Biologic AuDX Pro

09D1364506B Calibration of OAE, Auditory Function Screenng Device

072687 Natus Biologic AuDX Pro 08H12606B

Calibration of OAE, Auditory Function Screening Device

071581 GSI 61 AA062676 Calibration of Audiometer

034862 Maico MA40 76850 Calibration of Portable Audiometer AC+BC

071826 Maico MA40 76851 Calibration of Portable Audiometer AC+BC

071827 Maico MA40 76852 Calibration of Portable Audiometer AC+BC

071828 Madsen/Otometrics

404761/405207 Calibration of Audiometer, AC+BC Clinical

Calibration 071828 Madsen/Otometrics

404761/405207 Calibration of 2nd transducer

076591 Vivosonic Integrity

V500 G1 System VR1377 Calibration of OAE/ABR, Recorder, Physiologic, Evoked Potential, Auditory

076591 Vivosonic Integrity V500 G1 System

VR1377 Calibration of OAE/ABR, Recorder, Physiologic, Evoked Potential, Auditory - 2nd Transducer

90488 Natus Biologic Nav Pro 12B06651T

Calibration of OAE/ABR, Recorder, Physiologic, Evoked Potential, Auditory

076012 Otodynamics

Otoport 30071-00916 Calibration of OAE, Auditory Function Screening

Device, Newborn

086728 Otodynamics Otoport 30067-00914

OAE/ABR, Auditory Function Screening Device, Newborn

NMRTU

Iwakuni

IWA2380041 081645 GSI AudioStar Pro GS0067252 Calibration of AUDIOMETER, AC+BC Clinical Calibration

081645 GSI AudioStar Pro GS0067252 Calibration of 2nd transducer

081645 GSI AudioStar Pro GS0067252

Calibration of free field speakers

081646 GSI AudioStar Pro GS0069776 Calibration of AUDIOMETER, AC+BC Clincial 081646 GSI AudioStar Pro GS0069776 Calibration of 2nd transducer 081646 GSI AudioStar Pro GS0069776 Calibration of free field speakers

082131 GSI TympStar Pro GS0067114 Calibration of ANALYZER, PHYSIOLOGIC, MIDDLE EAR, IMPEDANCE TYMPANOMETRY

082132 GSI TympStar Pro GS0067198 Calibration of ANALYZER, PHYSIOLOGIC, MIDDLE EAR, IMPEDANCE TYMPANOMETRY

081726 GSI Corti

DPOAE+TEOAE GI1003941

Calibration of AUDITORY FUNCTION SCREENING DEVICE, Newborn, OAE Calibration

082537 GSI Corti

DPOAE+TEOAE

GI1003930 Calibration of AUDITORY FUNCTION SCREENING DEVICE, Newborn, OAE

082130 Micromedical AirFX AIR130-1507

Calibration of ANALYZER, PHYSIOLOGIC, VISUAL FUNCTION, VISUAL

ACUITY/MACULAR INTEGRITY, BRIGHT, VNG

Calibration/PM

082495 Interacoustics Eclipse EP25

SN0957121 Calibration of AUDITORY FUNCTION

SCREENING DEVICE,

082538 Audioscan Verifit 2 C2620 Calibration of TESTER, HEARING AID

NMRTU

Sasebo (Hario)

SAS2380041

031578 GSI 61 AA041446

Calibration of AUDIOMETER, AC+BC Clinical

076401 Audioscan Verifit F2533 Calibration of TESTER, HEARING AID

3.0 DETAILED WORK REQUIREMENTS

The contractor shall provide the following support.

3.1 Calibration:

Provide on-site equipment calibration to equipment on attached spreadsheet – Attachment01. Calibration shall be IAW the manufacturer’s OEM specifications.

3.2 Corrective Maintenance:

The contractor shall provide corrective maintenance as necessary to complete the required calibration IAW the manufacturer’s specifications.

3.3 Field Service Reports:

The contractor shall develop and submit to the Government an itemized list of all corrective maintenance work and calibration certification upon completion of the service.

The report shall be submitted to:

U. S. Navy Medicine Readiness and Training Command (NMRTC) Yokosuka, Japan Attention: Audiology Department Bldg. E-22 1-Chome Honcho. Yokosuka-shi Kanagawa Pref. 238-0041 Japan

Phone: +81-46-816-3299

3.4 TRAVEL AND ACCOMODATION:

The contractor shall be responsible for all travel and travel related costs (lodging, airfare, per diem, etc.). Travel and accommodations shall be arranged by the contractor.

4.0 SPECIAL CONTRACT REQUIREMENTS

4.1 Place of Performance:

US NMRTC Yokosuka and BHC Iwakuni (BHC Sasebo equipment will be shipped to Iwakuni for calibration; no need to travel to BHC Sasebo).

US NMRTC Yokosuka Attention: Audiology Department Bldg. E-22 1-Chome Honcho. Yokosuka-shi, Kanagawa Pref. 238-0041 Japan

BHC Iwakuni Bldg. 110, BOX 1877 1 Misumi-machi, Iwakuni-shi, Yamaguchi Pref. 740-0025 Japan

4.2 Minimum Qualifications:

Each technician assigned to this tasking must have manufacturer training or certification and a minimum number of five years of documented experience in calibration/repair of audiology equipment.

4.3 Normal Work Hours:

The contractor shall report to work Monday through Friday, work a minimum of eight hours a day, between the hours of 8:00 a.m. to 5:00 p.m. Specific work schedules will be provided on contract start date.

4.4 Number of Personnel Required:

The contractor will provide a minimum number of technicians to ensure the successful and complete calibration, maintenance and testing documentation of all work identified in the contract.

4.5 Business Dress:

All contractor personnel shall dress professionally when at the work site. Business attire EXCLUDES short pants, tee shirts, sneakers, and other dress considered not to be appropriate. Notwithstanding any other terms or conditions of the contract, contractor wearing inappropriate dress to the work site may be immediately removed from the project, or at the discretion of US NMRTC Yokosuka Technical Representative (TR) may be requested to leave the work site and return with appropriate dress. Travel time and lost work time to return with appropriate dress is not chargeable to US NMRTC Yokosuka.

4.6 Communication Courtesy:

Contractor personnel shall be courteous and respectful to the customer and all other onsite personnel at all times. The contractor shall follow the direction provided by USNHY management personnel, or their designee(s), regarding the level of communication with the naval base personnel and conflict resolution/escalation procedures.

4.7 Contractor Performance Evaluation:

If performance does not meet the specifications stated in this PWS the contractor shall be notified of the lack of performance. The contractor shall be given a specified amount of time to correct the deficiencies. If deficiencies are not corrected, appropriate action will be taken in conformance with laws and regulation.

4.8 Delays:

The US NMRTC Yokosuka TR will review any contractor delay or failure to perform to determine if the delay is caused by technical factors beyond the contractor’s control and without fault or negligence by the contractor. If the review indicates performance deficiency is not the result of factors beyond the contractor’s control, the contractor will be notified. The contractor shall respond within 24 hours of receipt of notification with remedies to correct the deficiencies.

5.0 Documentation and Performance:

The US NMRTC Yokosuka shall have unlimited rights to and ownership of all deliverables provided under this Task Order, including reports, recommendations, briefings, work plans and all other deliverables. The definition of “unlimited rights” is contained in Federal Acquisition Regulation (FAR) 27.401, Definitions.

5.1 Formal Acceptance or Rejection of Deliverables:

The Government will have five (5) business days to review each document and provide feedback/comments. The contractor shall have five (5) business days to incorporate comments. Delivery of final document with incorporated comments shall constitute acceptance by the Government.

5.2 Performance Measures:

Performance measures for satisfactory completion of this task order shall be measured by completion of deliverables and tasks identified in the PWS. Completion of deliverables and tasks shall remain within the scope of this PWS. At a minimum, the following metrics shall be applied:

• There are no oversights in the review and analysis performed by the contractor that result in incorrect or inadequate assumptions, which, in turn, result in unacceptable recommendations.

• There are no oversights in the development of reports, documents or functional requirements, which could result in delays in meeting established timelines.

• All written documentation is written in a skilled business style. The documentation conforms to standards for documentation established by the TR.

• All work is completed within the established and agreed upon time frames.

• The quality of the work and the content of deliverables (and their exposition) shall be highly professional.

6.0 Period of Performance:

Basic Year: 01Nov2024 thru 31Oct2025 Option Year I: 01Nov2025 thru 31Oct2026 Option Year II: 01Nov2026 thru 31Oct2027

7.0. Point of Contract: Technical Representative (TR): Jonathan R. Wilson, AuD., CCC- A, LT, MSC, USN at Jonathan.r.wilson42.mil@health.mil and 315-243-2600

Primary TR - LT Jonathan Wilson at DSN: 315-243-2600 / Email:

jonathan.r.wilson42.mil@health.mil

Alternate TR – LCDR Matthew Thomas at DSN: 315-243-8657 / Email:

matthew.z.thomas4.mil@health.mil mailto:Jonathan.r.wilson42.mil@health.mil mailto:jonathan.r.wilson42.mil@health.mil