PWS ASRS Maintenance_Notice of Intent.pdf

Revised: 23 June 2022

PERFORMANCE WORK STATEMENT (PWS)

FOR

AUTOMATED STORAGE AND RETRIEVAL SYSTEM (ASRS) MAINTENANCE SUPPORT

PART 1

GENERAL INFORMATION

1.0 GENERAL: This is a non-personal services contract to provide maintenance support for the Automated

Storage and Retrieval System (ASRS). The Government will not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Scope: The Contractor shall provide all personnel, equipment, supplies, transportation, tools, materials, supervision, quality control, and other items and non-personal services necessary to perform preventive and remedial maintenance of the ASRS system as defined in this PWS, except for those items specified as government furnished. The Contractor shall perform to the standards of this contract.

1.2 Background: CCAD’s ASRS was procured in August 1988. The configuration of the ASRS includes the following list of sub-systems and their respective components: the pallet load system with storage/retrieval (S/R) machines and automated guided vehicles (AGV); mini load system with Processing/Accumulation/Kitting (PAK) workstations; the maintenance receiving area (MRA).

1.3 Description of Services: The contractor shall perform preventive and remedial maintenance of the

ASRS system. Services include all preventative and remedial maintenance on-site on the ASRS, sub-systems, and respective components located in Building 8 at Corpus Christi Army Depot, Corpus Christi, Texas. The technician(s) shall be located on-site.

1.4 Period of Performance (POP): The POP shall be one (1) Base Year of 12 Months. The POP will be defined in the contract document.

1.5.1 Quality Control (QC): The Contractor shall develop and maintain an effective QC Program (QCP) to ensure services are performed in accordance with this PWS. The Contractor shall develop and implement procedures to identify, prevent and ensure non-recurrence of defective services. The Contractor’s QCP is the means by which it assures itself that its work complies with the requirements of the contract. As a minimum, the Contractor shall develop QC procedures that address the areas identified in the Performance Requirements Summary.

1.5.2 Quality Assurance (QA): The Government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the

Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.5.3 Recognized Holidays: The following are recognized US holidays. The Contractor shall not perform services on these days:

New Year’s Day Labor Day Juneteenth

Martin Luther King Jr.’s Birthday Columbus Day

President’s Day Veteran’s Day

Memorial Day Thanksgiving Day

Independence Day Christmas Day

1.5.4 Hours of Operation: The Contractor shall provide 24-hour support services Monday thru Friday, and from

0600 to 2230 on Saturday, except on US Holidays or when the Government facility/installation is closed due to local or national emergencies, administrative closings, or similar Government-directed facility/installation closings. For other than firm fixed price contracts, the Contractor shall not be reimbursed when the Government facility is closed for the above reasons. The Contractor shall at all times maintain an adequate work force for the uninterrupted performance of all tasks defined within this PWS when the Government facility/installation is not closed.

Shift times are set as such: First shift 0600 to 1430, second shift 1400 to 2230, and third shift is 2200 to 0630

(Monday through Friday). The contractor shall have one (1) onsite lead to fulfill the supervisory role for all of the contractors on site employees and ensure a minimum staffing of two (2) onsite technicians per shift during any PPM

Monday through Friday. Any work outside of these hours will fall under Maintenance Outside Principal Period of

Maintenance.

CCAD may schedule a “compressed work schedule” during various times of the year. The Contracting Officer may authorize a “compressed work schedule” for Contractor operations during a planned CCAD “compressed work schedule”. The Contracting Officer will inform the Contractor of any planned CCAD “compressed work schedule” at least 7 calendar days prior to the change via email or memorandum.

1.5.5 Place of Performance: Performance for work under this contract shall be at Corpus Christi Army Depot, 308

Crecy St, Building 8.

C.1.5.5.1 Reduction in Force (RIF) or Administrative Furlough: RIF/Furlough may be required due to reorganization, lack of work, or shortage of funds. The Contractor shall provide a RIF Plan to the KO for approval no later than 30 calendar days after contract award. The Government will approve/disapprove within 15 days after receipt. If disapproved, the contractor shall resubmit within 15 days after receipt of Government comments. The

RIF shall provide the steps and processes to be executed to minimize disruption and maintain organizational efficiency and productivity. The Contractor shall update this plan as changes occur and shall submit a copy of the revised plan to the KO for approval no later than 30 calendar days prior to the proposed effective date of the revised plan.

C.1.5.5.2 The Contractor shall comply with "stop work order", which will provide detailed instructions on how to proceed during this time period. Upon receipt of the order, the Contractor shall immediately comply with its terms and take all reasonable steps to minimize the incurrence of costs allocable to the work covered by the order during the period of work stoppage.

C.1.5.5.3 At the conclusion of this period of disruption, the level of contractors may change or revert to the prior level. The Contractor shall be required to immediately revert to the prior level, or the level as required by the

Government. If the period extends over 90 days, the Contractor will be allowed a reasonable amount of time to revert to the prior level.

C.1.5.5.4 Variation of Scope: The Contractor may be required to reduce or expand contractor support based on decreased/increased activity and expanded direction. CCAD will determine the reduced/expanded quantity of contractor support.

C.1.5.5.5 WORK ENVIRONMENT AND PHYSICAL DEMANDS: The contractor shall perform work in a production/ manufacturing type environment. The contractor shall provide qualified personnel to perform predictive maintenance, preventative maintenance, and corrective maintenance on electrical, mechanical, hydraulic, and pneumatic systems. To accomplish these tasks, the contractor personnel need to possess in depth knowledge and have several years of experience in electronics, mechanics, programmable logic circuits, information technologies, hydraulics, and pneumatics. The contractor shall follow established safety regulations and practices to avoid safety violations due to employee error or negligence. The contractor shall ensure their office areas are well organized and maintained in a neat and orderly fashion. The contractor’s personnel shall completely and clearly understand the requirements and be physically capable of performing all aspects of the mission described in this PWS.

C.1.5.6 Security Requirements: Security requirements are reflected in detail in Attachment 3 of this PWS

C.1.5.7 Conservation of Utilities/Energy and Environmental Stewardship: The Contractor shall instruct employees in utilities conservation practices. The Contractor shall operate under conditions that preclude the waste of utilities which include turning off the water faucets or valves after using the required amount.

C.1.5.7.1 The Contractor shall perform the requirements of the contract in such a manner as to protect the environment, prevent environmental pollution, conserve energy, and preserve historical sites. All work performed for this contract shall be consistent with all federal, DA, state and local environmental laws, regulations and policies.

All environmental protection matters shall be coordinated with the COR for the Department of Public Works

Environmental Management Division. The Contractor shall perform all requirements of this contract in the most environmentally sound and cost-efficient manner. The Contractor shall ensure that environmentally sound purchasing practices are made to reduce the amount and volume of unrecyclable materials.

C.1.5.7.2 The Contractor shall comply with Army Facilities Management Regulation (Army Regulation (AR) 420-1

Chapter 22).

C.1.5.7.3 The Contractor shall make sure employees practice utilities conservation. The Contractor shall operate under conditions that minimize the waste of utilities to include:

C.1.5.7.3.1 Turn off lights when not in use.

C.1.5.7.3.2 Turn off water faucets or valves when not in use.

C.1.5.7.4 The contractor shall perform all work IAW federal, state and local environmental regulations, and IAW applicable Environmental Protection Agency (EPA) regulations and criteria so as to minimize pollution, exploitation and degradation of natural resources). In addition, the following requirements shall be mandatory:

C.1.5.7.4.1 The contractor shall not burn any material/debris on the NAS Corpus Christi. Stream beds, lakes, drainage ways, sanitary and storm sewers, etc. shall not be polluted by fuels, acids, pesticides or other harmful materials. If any of these materials are inadvertently spilled into these areas, the Contractor shall immediately notify the Fire Department (911) and then the COR.

C.1.5.7.4.2 The Contractor shall ensure that his operations do not expose any personnel to any hazardous conditions

(i.e. noise, chemicals, etc.) as covered by Occupational Safety and Health Association (OSHA).

1.5.8 Special Qualifications: N/A. NOTE: The Government does not provide training to Contractors.

Contractors must ensure that any personnel performing under a contract are fully trained, licensed, certified and qualified for the position in which they will be serving.

1.5.9 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the KO in accordance with the Federal Acquisition Regulations (FAR) Subpart 42.5. The

KO, COR, and other Government Personnel, as appropriate, may meet periodically with the Contractor to review the

Contractor’s performance. At these meetings, the KO will apprise the Contractor of how the Government views the

Contractor’s performance and the Contractor shall apprise the Government of problems, if any, being experienced.

The Contractor shall resolve outstanding issues raised by the Government. Contractor attendance at these meetings shall be at no additional cost to the Government.

C.1.5.9.1 Periodic Performance Review Meetings: The contractor shall meet with the COR on a monthly basis to review contract performance. Meetings shall include review and analyses of key process indicators, analyses of process deficiencies, and problem resolution. At these meetings, the COR and the contractor will discuss the contractor's performance as viewed by the Government and problems, if any, being experienced. The contractor shall take appropriate action to resolve outstanding issues. A mutual effort shall be made by the contractor and COR to resolve any and all problems identified. The written minutes of these meetings shall be documented by the

Contractor. Should the Contractor's PM non-concur with the performance review, he shall state in writing (within three working days) to the KO the area(s) wherein he non-concurs. The KO will take appropriate action to resolve the area(s) of disagreement.

C.1.5.9.2 Meeting Attendees: Meeting attendees shall include contractor managerial, supervisory, and/or other personnel knowledgeable of the subject matter.

C.1.5.10 Contracting Officer Representative (COR): The COR will be identified by a separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

C.1.5.11 Key Personnel: The following personnel are considered key personnel by the Government: Program

Manager and Designated Site Supervisor. The Contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the Contractor when the manager is absent shall be designated in writing to the KO. The contract manager or alternate shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available 24 hours a day Monday thru Friday, except for US holidays or when the

Government facility is closed for administrative reasons.

C.1.5.12 Other Direct Costs:

C.1.5.12.1 Maintenance Outside the Principal Period of Maintenance (MOPPM):

The cost of remedial MOPPM is indicated at the labor hour rate. This hourly rate will apply for any work required, requested, and performed outside PPM. The hourly rate will be paid from the time the Contractor employee arrives at the work site. (See para 5.5.2)

C.1.5.12.2 Replacement Parts: Replacement parts that are required due to the fault or negligence of the Government regardless of whether replaced during PPM or MOPPM are billable to the Government. The cost of parts that are bought as a result of government negligence or force majeure will be billed under Section B, Item 0004, Replacement material/parts chargeable to the Government because of Government negligence or force majeure.

REIMBURSEMENT WILL BE AT CATALOG PRICING CURRENT AT TIME OF PURCHASE PLUS

SHIPPING COSTS, IF ANY. APPROVAL BY THE CONTRACTING OFFICER IS REQUIRED TO UTILIZE

FUNDS FROM THIS LINE ITEM.

NOTE: The cost will contain a lump sum dollar amount for this item should material/parts be required.

C.1.5.12.3 Battery Maintenance: ASRS Equipment/Automated Guided Vehicle (AGV) Batteries maintenance shall be in accordance with the PWS which includes twenty (20) battery chargers, Eighty-eight (88) Batteries in the sub-system for the AGV’s and twelve (12) batteries for the roll-lift trucks.

C.1.5.13 NON-PERSONAL SERVICES STATEMENT: Contractor employees performing services under this contract shall be controlled, directed, and supervised at all times by management personnel of the contractor.

Contractor employees shall perform their duties independent of, and without the supervision of, any Government official or other Defense Contractor. The tasks, duties, and responsibilities set forth in the PWS may not be interpreted or implemented in any manner that results in any contractor employee creating or modifying Federal policy, obligating the appropriated funds of the U.S. Government, overseeing the work of Federal employees, providing direct personal services to any Federal employee, or otherwise violating the prohibitions set forth in FAR

Parts 7.5 and 37.1. The Government will control access to the facility and will perform the inspection and acceptance of the completed work.

C.1.5.14 Data Rights: The Government has rights to all technical data manuals, documents and materials provided under this contract in accordance with DFARS 252.227-7015. Once parts and material is used for repair/maintenance, these parts and material become property of the Government with all rights and privileges of ownership. All parts and materials supplied to the Government shall be the sole property of the Government. This right does not abrogate any other Government rights.

C.1.5.14.1 The Contractor shall ensure that all Contractor-generated technical records, reports, files, and other documentation are made available to the KO or COR. The Contractor shall obtain KO approval before releasing information that has been stored, generated, or archived related to this contract.

C.1.5.14.2 Designating Proprietary Information: All records, files, reports, and data deemed proprietary by the

Contractor shall be clearly marked accordingly. The Government will make the final determination of the appropriateness of proprietary claims by the Contractor.

C.1.5.15 EMPLOYMENT RESTRICTIONS: Contractor personnel under this contract shall not:

a. Be placed in a position where they are employed by a federal office or under the supervision, direction, or evaluation of a Federal Officer, military or civilian.

b. Be placed in a position of command, supervision, administration, or control over the Department of the

Army (DA) military or civilian personnel, or personnel of other Contractors, or become a part of the

Government organization.

c. Be used in administration or supervision of military procurement activities.

C.1.5.15.1 Employment of Federal Employees: The contractor shall not employ or enter into a contract with any person to perform work under this contract who is an employee of the U.S. Government, either military or civilian, unless such person receives approval IAW applicable Federal and DOD regulations.

C.1.5.16 EMPLOYEE RELATIONSHIP:

C.1.5.16.1 PERSONAL JUDGEMENT: The services to be performed under the contract do not require the

Contractor’s employees to exercise judgment and discretion on behalf of the Government, but rather, the

Contractor’s employees will act and exercise personal judgment and discretion on behalf of the Contractor.

C.1.5.16.2 APPLICABLE DIRECTIVE: Rules, regulations, directive, and requirements, which are issued by DA or Department of Navy Military Command authorities under their responsibility for good order, administration, and security, are applicable to all personnel who enter the installation, or who travel in Government transportation. This is not to be construed or interpreted to establish any degree of Government control which is inconsistent with a non-personal services contract.

C.1.5.16.3 INAPPLICABILITY OF EMPLOYMENT BENEFITS: This contract does not create an employer-employee relationship. Accordingly, entitlements and benefits applicable to such relationships do not apply.

C.1.6 Contractor Administration

C.1.6.1 Project Coordination: The Contractor shall perform project coordination shall designate one representative and one alternate to serve as the point of contact (POC) (also known as PM) on all matters relating to the execution of this contract. The name of this person and an alternate who shall act for the Contractor when the PM is absent shall be designated in writing and initially submitted 5 days after contract award. The PM shall conduct overall management coordination and shall be the central POC with the Government for performance of all work under the contract. The Project Manager and any individual designated to act for him, shall have the authority to contractually commit the Contractor for prompt action on matters pertaining to Contractor administration of this contract. A

Contractor employee shall be designated in writing to act for the PM during his absence. Project Manager and his appointed designee shall be able to understand, speak, read, and write the English language.

C.1.6.2 Contractor Employees: All Contract employees must be U.S. citizens. Contractor shall provide necessary qualified personnel to accomplish all work throughout the duration of the resulting contract. Contractor shall not employ any person who is an employee of the United States Government if the employment of that person would create a conflict of interest.

C.1.6.3 Administrative Requirements: The Contractor shall prepare all correspondence and maintain all functional files required to accomplish the functions and tasks included in this contract. The Contractor shall annotate the date received on all incoming documents and correspondence received.

C.1.6.4 Release of Information: The contractor shall direct all inquiries, comments, or complaints arising from matters observed, experienced, or learned of as a result of, or in connection with, the performance of this contract, the resolution of which may require the dissemination of official information to the Public Affairs Officer and the

Legal Office.

C.1.6.5 The Contractor shall not release NAS Corpus Christi or CCAD related information/news (including photographs and films, public announcements, or denial or confirmation of it) to the media or other persons without the prior written approval from the CCAD Public Affairs Officer and the Legal Office.

C.1.6.6 Records and Files: All records and files generated or maintained by the Contractor under the provisions of this contract are the property of the Government and shall be returned to the Government upon completion or termination of this contract. Records and files generated or maintained under this contract shall be maintained and retired IAW AR 25-400-2, Corpus Christi Army Depot Regulation (CCADR) 25-92, and other applicable ARs and regulations. All records and files shall be made available for review by an agency or individual as authorized by applicable statutes and regulations.

C.1.7 Contractor Personnel Administrative Requirements:

C.1.7.1 Personnel Training: The Contractor shall conduct training for all Contractor employees prior to work assignment on this contract. The cost of training shall be the responsibility of the Contractor to include all certifications required for special requirements determined by the COR/KO. This training shall not interfere with performance of the contract requirements. This training shall be relative to the PWS, and Contractor and

Government offices with which the employee(s) will interact. The Contractor shall maintain records of training accomplished. The records shall be submitted to the COR. The training shall include the following training objectives, as applicable:

(a) General Orientation. An orientation provided by the Contractor relating to the standards of work to be achieved and maintained under the contract, and the personal conduct, regulations, and safety measures that shall be observed while on the Depot.

(b) Functional Area. The internal and external (customer) standing operating procedures and general work requirements.

(c) Physical Configuration. Familiarization with the physical configuration of the Depot, to include the location and layout of facilities.

(d) Safety. The Contractor's Safety Plan, the Depot safety program (CCADR 385-30), facilities support specific safety training, and Hazard Communication training pursuant to 29 Code of Federal Regulations (CFR) 1910.1200.

(e) Fire Safety. Fire safety, including the Army fire prevention and protection program (AR 420-90), the Corpus

Christi NAS fire prevention and protection program

Naval Air Station Corpus Christi Instruction (NASCORPCINST 11320.8K), and the CCAD fire prevention and protection program (CCADR 385-30).

(f) Emergency Procedures. Emergency notification and response procedures.

(g) Conduct. Conduct and standards, including standards of customer relations and dress.

(h) Regulations. Applicable CCAD regulations.

(i) Security. Security requirements and procedures Programs.

(i) iWATCH Training Program

(ii) OPSEC Training Program

(j) Prevention of Sexual Harassment.

(k) Utility Conservation.

(l) Any other training objectives as determined by the COR.

C.1.7.2 Personnel Training required by the Government: The Government may require that the Contractor attend training in order to accomplish work or to meet unforeseen Government requirements.

C.1.8 Unofficial Visits, Notifications, Inspections by Government Agencies and Non-Government Agencies:

C.1.8.1 Unofficial Visits: These are visits by foreign nationals that are not endorsed by a foreign government. The

Contractor will submit a request for employee access, based on a legitimate need, to the appropriate COR. The COR will in turn notify the FDO of the request. Due to security considerations, requests for these types of visits should be kept to a minimum. Foreign nationals will require a government escort at all times while on CCAD property. The

COR will ensure the foreign contractor employee provides a copy of their passport to NASCC and CCAD security offices, to ensure the appropriate background checks are completed. NOTE: Properly validated permanent resident alien registration card holders are exempt from this requirement.

C.1.8.2 Notifications: The following information will be submitted to the COR and the CCAD Security Manager on company letterhead, signed by the Contractor Facility Security Officer (FSO) within 15 days of awarding the contract. An updated listing shall be provided quarterly or when the company or an employee’s status or information changes. Electronic equivalents are acceptable. The notification shall include:

a. Name, address, and telephone number of company representatives.

b. Employee's name, last four of social security number, shift.

c. The contract number and contracting agency.

d. The highest level of classified information to which Contractor employees require access.

e. The location(s) of contract performance.

f. The date contract performance begins and terminates.

C.1.8.3 Inspection and Visits by Non-CCAD Government Agencies: The Contractor shall coordinate access with the COR to Government-owned, Contractor-operated facilities and Government-furnished and Government-owned property and cooperate with visiting Government personnel conducting official inspection visits and surveys at

CCAD. Inspection visits will be made by agencies including the Inspector General, Army Audit Agency, Army

Corps of Engineers, OSHA, the EPA, General Accounting Office, and the Internal Review and Audit Compliance

Office.

C.1.8.4 Inspections and Visits by CCAD Government Officials: Government personnel, including a COR, QA evaluators, safety officials, environmental engineers, fire inspectors, security officers, and other agencies will be allowed to conduct surveys, studies, and inspections of the Contractor's operations and facilities with COR approval.

The COR will be present at all inspections. These inspections and visits may be on an announced or unannounced basis. These Government personnel will not interfere with Contractor performance and will refer all comments concerning the Contractor's operation to the COR or KO. The COR will notify the Contractor of recommendations or evaluations which reveal actual or potential health hazards that require protective measures to be implemented.

The Contractor's PM may submit a written request to the COR requesting a summary of the findings of such surveys, studies, inspections, or observations. Within five working days of receiving the Contractor's request, the

KO will:

(a) Approve the request and submit the summary of findings, or

(b) Disapprove the request and provide specific reasons for disapproval.

C.1.9 Safety: The contractor shall conduct all tasks in a safe manner and in compliance with OSHA, EPA, State, Army, and CCAD Safety and Environmental Office Regulations. If the Contractor fails or refuses to promptly comply with safety requirements, the KO or COR may issue an order stopping all or part of the work until satisfactory corrective action has been taken. The Contractor agrees that no part of the time lost due to work stoppage shall be made the subject of a claim for extension of time or for excess costs or damage to the Contractor.

C.1.9.1 Safety Program Plan: The Contractor shall develop a Contractor's Safety Program Plan and submit it to the

KO no later than 10 calendar days after contract award. The Government will approve/disapprove within 15 days.

If disapproved, the contractor shall resubmit within 15 days after receipt of Government comments. The Contractor shall implement the plan upon Government approval. The plan shall delineate the processes and procedures the

Contractor shall use to prevent accidents and preserve the life and health of Contractor and Government personnel as well as the public. Since this contract is not a construction contract, a customized and abbreviated Accident

Prevention Plan (APP) is allowed. U.S. Army Corps of Engineers, Environmental Management (USACE EM) 385-

1-1, Appendix A, paragraph 11 is waived. The APP, in accordance with USACE EM 385-1-1, shall include a copy of the most recent company's OSHA 300 log. The plan shall delineate how the Contractor shall protect property and work in progress. The Contractor's Safety Program shall fully comply with the provisions of AR 385-10 and all other applicable Army, CCAD, and OSHA regulations. The Contractor shall use the more stringent standard when standards are different.

C.1.9.2 Management of Contractors Safety Plan: The contractor is solely responsible for compliance with all safety regulations by employees while working on Government owned facilities. All accidents which may arise out of, or in connection with, performance of services required hereunder which result in injury, death, or property damage, shall be reported in writing to the COR within twenty-four hours of such occurrence. Accident reports shall provide full details of the accident, including statements from witnesses. These procedures shall also apply to any claim made by a third party against the contractor as a result of any accident that occurs in connection with performance under this contract.

C.1.10 Hurricane/Severe Weather Preparedness and Recovery Plan: The Contractor shall develop a Contractor's

Hurricane/Severe Weather Preparedness and Recovery Plan delineating the processes and procedures the Contractor shall follow in the event of severe weather, hurricane, hurricane evacuation, and recovery efforts. The

Hurricane/Severe Weather Preparedness and Recovery Plan shall be submitted to the COR no later than 10 calendar days after contract award. The Government will approve/disapprove within 15 days. If disapproved, the contractor shall resubmit within 15 days after receipt of Government comments.

C.1.11 Work Control System

C.1.11.1 Order and Priority of Work: The Contractor shall perform all work as assigned by the WMS priority system. The customer identifies and prioritizes the work in the WMS system. The Government (Production

Controller/COR) validates the priority within the WMS system and reserves the right to reprioritize the order of work to meet changing priorities, so long as such changes are within scope of the contract and do not require additional cost for the services rendered.

C.1.11.2 Delay in Work Performance: The Contractor shall report all circumstances, which would affect the

Contractor's performance of work, unhealthful or hazardous conditions, or any delays or interference of work by employees of the Government. The Contractor shall prepare and submit a written Delay in Work performance

Report to the COR by close of business on the same day of occurrence.

C.1.11.3 Work Accomplishment: Unless otherwise specified, the Contractor shall prepare all reports and documentation in Microsoft programs. The Contractor shall develop the methodology, format, and structure necessary to furnish requested information. The data shall be subject to review and comment by the COR or KO and shall be updated as required.

C.1.12 The Contractor shall comply with all Federal, State and local laws and regulations; manuals; and technical documents applicable to this contract. The COR will provide access to applicable Army and Navy regulations and references listed in this contract. The Contractor shall immediately implement changes in the regulations and references. Upon completion of the contract, the Contractor shall return to the Government all issued publications.

C.1.13 Service Limitations and Complaints: Contractor personnel shall perform only those services outlined in the

PWS. All other services requested shall be referred to the COR. The Contractor personnel will not commit the

COR to any task or service. Customer complaints shall be referred to the COR.

PART 2

DEFINITIONS & ACRONYMS

2.0 DEFINITIONS AND ACRONYMS:

2.1 Definitions:

2.1.1 CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or services to the

Government. The term used in this contract refers to the prime.

2.1.2 CONTRACTING OFFICER (KO). A person with authority to enter into, administer, and/or terminate contracts, and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

2.1.3 CONTRACTING OFFICER’S REPRESENTATIVE (COR). An employee of the U.S. Government designated by the KO to monitor Contractor performance. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4 DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the

PWS.

2.1.5 DELIVERABLE. Anything that can be physically delivered and includes non-manufactured items such as meeting minutes or reports.

2.1.6 KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7 PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8 QUALITY ASSURANCE. The Government procedures to verify that services being performed by the

Contractor are performed according to the acceptable standards.

2.1.9 QUALITY ASSURACNE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of Contractor performance.

2.1.10 QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11 SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.12 WORKDAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.13 WORK WEEK. Monday through Friday, unless specified otherwise.

2.2 Acronyms:

ACOR Alternate Contracting Officer’s Representative

AFARS Army Federal Acquisition Regulation Supplement

AGV Automated Guided Vehicle

AR Army Regulation

ASRS Automated Storage and Retrieval System

CFR Code of Federal Regulations

CONUS Continental United States (excludes Alaska and Hawaii)

COR Contracting Officer’s Representative

COTS Commercial-Off-the-Shelf

DA Department of the Army

DD250 Department of Defense Form 250 Receiving Report

DD254 Department of Defense Form 254 Contract Security Requirement List

DFARS Defense Federal Acquisition Regulation Supplement

DOD Department of Defense

FAR Federal Acquisition Regulation

HIPAA Health Insurance Portability and Accountability Act of 1996

KO Contracting Officer

MOPPM Maintenance Outside Principal Period of Maintenance

MRA Maintenance Receiving Area

OCI Organizational Conflict of Interest

OCONUS Outside Continental United States (includes Alaska and Hawaii)

ODC Other Direct Costs

PIPO Phase In/Phase Out

POC Point of Contact

PRS Performance Requirements Summary

PWS Performance Work Statement

QA Quality Assurance

QAP Quality Assurance Program

QASP Quality Assurance Surveillance Plan

QC Quality Control

QCP Quality Control Program

TE Technical Exhibit

WAWF Wide Area Workflow

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT AND SERVICES

3.0 GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1 Facilities: The Government will provide the necessary workspace for the Contractor staff to provide the support outlined in the PWS to include desk space, computers, and other items necessary to maintain an office environment.

The Government will provide adequate floor space behind one of the unit load aisles and in the battery charging area for parts, adequate working space for personnel, heating, lighting, ventilation, and electrical outlets for the use on-site.

3.1.1 Office Furnishings: The Government will provide the following furnishings to the Contractor: Key Cabinet with Lock, Office Tables, Chairs, Desk, Storage cabinets, Worktables, Stools and Fans; the Contractor shall be responsible for reimbursing the Government for loss or damage to Government-furnished Property; and all furnishings on hand at the start of the contract will be transferred to the Contractor. At contract completion and/or termination, they shall be returned to the Government.

3.1.2 Inspection of Facilities: The Contractor, as a tenant of government-owned facilities/areas, shall be subject to scheduled and unscheduled Fire Inspections (AR 420-90), Safety Inspections (CCAD 385-1), Physical Security

Inspections (AR 190-13) and inspections by the Depot’s Environmental Engineer (AR 200-1 w/AMC Sup 1) or other Federal, State, or local officials. Any deficiencies noted which are applicable to this contract shall be corrected by the Contractor.

3.2 Equipment: The contractor shall comply with the Army’s property accountability system and notify government personnel if they intend to remove equipment from the job site. If equipment must be removed by the Contractor for any reason; the user, the hand receipt holder, and the COR must be informed prior to the equipment being removed and proper Army documentation completed for Contractor custody.

3.2.1 Relocation of Equipment: In the event the Government requires rearrangement of equipment, the Government will reserve the right to relocate any piece of equipment to and location within the Corpus Christi metropolitan area with prior notification to the Contractor. For all other equipment not specified herein, the Contractor shall disconnect and prepare equipment for movement and reconnect equipment at the new location at no additional charges to the Government. Coordination with the contractor will be done prior to any moves and will be done by the Contracting Officer and COR. The Government will furnish the labor for the actual move of equipment. If the

Government requires disconnect/reconnect services outside the PPM, MOPPM charges will be applicable. The

Contractor will not relocate equipment without specific approval of the COR or the Contracting Officer.

3.3 Utilities: The Government will provide all utilities available in the facility for the Contractor’s use in the performance of this contract. The Contractor shall instruct employees in utilities conservation practices. The

Contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish cleaning vehicles and equipment.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4.0 CONTRACTOR FURNISHED ITEMS AND RESPONSBILITIES:

4.1 General: Except for those items specifically stated to be Government-Furnished in paragraph 3.0, the Contractor shall furnish everything required to perform these services as indicated in paragraph 1.1. The contractor shall identify any furnished equipment to the Government Personnel. The contractor shall ensure that equipment is clearly labeled or marked.

4.2 Facilities: Facilities: The Contractor shall be responsible for physical security and implementing procedures to prevent fire and safety hazards of Government furnished facilities. The Contractor shall not make alterations to the

Government furnished facilities or space except with the written permission of the Contracting Officer. All approved

Contractor requested alterations shall be made at no additional cost to the Government. The Contractor, at his own expense, shall restore the facilities or space to the condition in which received, except fair wear and tear, at the time of contract completion or termination as otherwise approved in writing by the Contracting Officer. The Contractor shall be held responsible for the cost of any repairs caused by negligence on his part or on the part of his employees.

The Contractor shall use the facilities in a prudent manner, consistent with Federal, Army and EPA policies and standards.

4.3 Materials/Equipment: The Contractor shall properly label each piece of Contractor owned property (equipment or material) for identification purposes. The contractor shall provide Government an On-Site Contractor-owned

Equipment and Material Inventory List and this list shall be kept current annually in order to conform to property accountability, safety and security regulations. This list shall be provided thirty (30) days after start of the contract and exercise of each option period(s).

4.4 Telephone Service: The Contractor shall provide telephone service at the Contractor’s expense. Contractor shall ensure that at least one designated point of contact can be reached (see Para. 5.25).

PART 5

SPECIFIC TASKS

5.0 REQUIREMENTS: The Contractor shall provide preventive and remedial maintenance of the ASRS system.

5.1 Description of System: The ASRS system consists of the following sub-systems and their respective components.

5.1.1 Pallet Load System: The pallet load system consists of two aisles of double-deep pallet storage containing

11,232 storage locations, which are served by two fully automated rail mounted storage/retrieval (S/R) machines.

The S/R machines handle single pallets. The head of aisle delivery is serviced by the automated guided vehicle

(AGV).

5.1.2 Mini Load System: The mini load system has three aisles containing 9024 storage bins serviced by three fully automated rail mounted S/R machines (E-K 750 Mini loads). Head of aisle delivery is serviced by a closed-loop conveyor system that moves bins to and from the Processing/Accumulation/Kitting (PAK) workstations.

5.1.3 Maintenance Receiving Area (MRA): The MRA includes a four-position pallet conveyor serviced by an AGV.

The cantilever storage consists of three rows of 4-foot-deep rack, with locations as high as 6-10 feet.

5.1.4 Processing/Accumulation/Kitting (PAK) Workstations: The PAK system consists of sixteen (16) workstations equipped with Hewlett-Packard C1001G terminals and Hewlett Packard Printers, (not covered in this contract). The workstations are serviced by an Ermanco closed-loop conveyor system, which interfaces with the mini load bins, and twelve (12) of the workstations are also serviced by AGV load/unload (L/U) stands where pallets are delivered.

The Allen-Bradley Logic controls for the conveyor are included under this sub-system.

5.1.5 Material Distribution System: This system consists of twelve (12) Eagle III automated guided vehicles (AGVs) and twelve (12) E-K GL-40 AGVs which are bidirectional, and battery powered and has a lift top with a payload of

2000 pounds. There are 84 L/U stands and approximately 2.5 miles of guide path in the ASRS Plus and in Building

8. There are twenty (20) battery chargers, and 88 batteries in this sub-system. There are twelve (12) battery powered

Roll-Lift Trucks. This system also includes three (3) floor drivers, discrete controls, two size and weigh stations, and the concrete surface of the guide path. There are eleven (11) hand controllers for manual control of the vehicles.

5.1.6 Master Control System: The Master Control System consists of the Hewlett- Packard (HP) 9000 with back-up

(the maintenance of which is not included in this contract). This system Protocol Converter, and interfaces with IBM main frame host computers (these are not covered in this contract). The Kenway Century Systems 4906 Controls which reside in the HP Vectra PC and are the interface between the HP 9000 and the S/R machines, the interface between the HP 9000 and the S/R machines, the conveyor, and the AGVs are not considered part of this contract.

5.1.7 The contractor shall provide specific components of the aforementioned subsystems to be addressed during the effort includes, but are not limited to the following: Two (2) Eaton-Kenway Century Systems Storage/Retrieval

Machines and MADC software; Three (3) Eaton-Kenway Mini-Load 750 Storage/Retrieval Machines and MADC software; The Ermanco Close Loop Conveyor System consisting of pallet conveyor, right angle transfers, pop-ups, discrete sensors, and PLC-based controls; End of aisle controllers; Racks and Bins; Three (3) Eaton-Kenway floor drivers; Discrete Systems; Eleven (11) Eaton-Kenway Hand controllers for AGV’s; Two (2) Eaton- Kenway Hand controllers for E-K Century Systems S/R; Three (3) EK SRV hand controller for E-K Mini-Load 750 S/R, to include diagnostic computer for troubleshooting; and Allen-Bradley Programmable Logic Controller (Hardware and

Software).

An Eaton-Kenway Automated Guided Vehicle System which includes the vehicles, controllers, the communications governing the vehicles and all sub-components used for interface and successful operation of the AGVs which includes, but is not limited to: (a) Twelve (12) Eaton-Kenway GL40 (AGV’s) and twelve (12) Eagle III AGVs for a total of twenty four (24), (b) Three (3) Dematic Floor Drivers, (c) Discretes, (d) Eighty-four (84) Load/Unload stands with optics, (e) Optics for stands, (f) Eighty-eight (88) Batteries (Hawker 48V type 012K0325), (h) Twenty

(20) Chargers (Exide Model #G3- 12-680B), (g) all electrical, electronic, mechanical, and computer driven components of the system, (h) One (1) size and weigh station, and one (1) size station, (i) One (1) GNB

Ferro-charger, (j) Twelve (12) Powered Stacker Roll-Lift trucks, (k) The Contractor shall perform the Operator’s

Tasks of changing AGV batteries and clearing AGV interferences in guide path and (l) One (1) Saylor-Beall

Compressor.

5.1.8 Replacement batteries for all powered vehicles will be replaced as needed under a separate line item. (See para. 1.5.12.3)

5.1.9 Computer Peripheral Equipment: The Contractor shall provide remedial maintenance for the following computer peripheral equipment. This includes PLCs and PAK station equipment. (NOTE: PAK station Computer

Peripheral Equipment is not included.) The contractor shall use the following Computer Peripheral Equipment:

One (1) Baytech 528 Expanded Mux, Two (2) Allen Bradley 1770-KF2 Data Highway Comm. Interface and Two

(2) B+B Electronics 422LCON RS-232 / RS422 Converter.

5.2 Required Services: The following are required services for the preventive and remedial maintenance of the

ASRS system.

5.2.1 Principal Period of Maintenance (PPM): The contractor shall determine the type, and amount, of maintenance required. For example, if a repair requiring system down time of more than 1 hour and more than two technicians are necessary, as determined by the Contractor’s on-site lead, then that maintenance may be coordinated with the

Government to be performed on third shift, thus requiring the movement of technicians from one shift to another for additional staffing. Shift times are set as such: First shift 6:00 a.m. to 2:30 p.m., second shift 2:00 p.m. to 10:30 p.m., and third shift is 10:00 p.m. to 6:30 a.m. (Monday through Saturday). The contractor shall ensure a minimum staffing of technicians and one (1) on-site lead technician with no less than two technicians on site during any PPM.

Note: A minimum of two (2) technicians are required to be onboard Monday through Saturday, 6:00 a.m. to 2:30 p.m., two (2) technician, Monday through Saturday, 2:00 p.m. to 10:30 p.m., and two (2) technician Monday- Friday

10:00 pm to 6:30 am.

5.2.2 If a change in the PPM is required; the Government will give a fifteen (15) day written notice to the

Contractor.

5.3 SHUTDOWN: The contractor shall provide support during shutdown at normal billable rates (except holidays) unless otherwise notified by the Contracting Officer or the Contracting Officer’s Representative (COR).

5.4 PREVENTIVE MAINTENANCE (PM): The contractor shall perform PM procedures shall be performed as stated/required for proper preventive maintenance. The Contractor shall prepare checklists of appropriate PM procedures for each component within 30 days after the contract award. The Contractor’s maintenance technician shall utilize a maintenance checklist while performing any maintenance functions during each PM period. This checklist shall accurately reflect the specific PM measures taken during each scheduled period and shall be submitted to the Contracting Officer and the Contracting Officer Representative (COR). The Government will have the final approval of the checklists. The contractor shall perform PM (6) times each year, at two (2) month intervals, (except where maintenance manuals call for more frequent servicing.) The contractor shall ensure all PMs are performed within the PPM. The Contractor shall provide a copy of the annual PM schedule within 30 calendar days after the start of the contract and coordinate down time to perform the PM. The Contractor shall provide at least a one week notice to the COR to coordinate downtime for any changes in the PM schedule.

5.5 REMEDIAL MAINTENANCE:

5.5.1 Remedial Maintenance during PPM: The Contractor shall perform remedial maintenance when notified authorized personnel or when the equipment becomes inoperative during the PPM. Remedial maintenance shall be completed within 10 hours. The cost of remedial maintenance during PPM is included with PM in the unit maintenance price as indicated in Section B.