PWS Army Metering Program 9-6-23.pdf

Performance Work Statement (PWS)

ARMY METERING PROGRAM

(September 6, 2023)

1.0 Introduction. This is a non-personal services contract to provide Advanced Meter-ing System Maintenance, sustain, and repair services at USAG-HI. The Government will not exercise any supervision or control over the contract service providers. The Con-tractor shall perform to the standards specified in this Performance Work Statement (PWS). Contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government, specifically the USAG-HI Directorate of Public Works (DPW) Contracting Officer's Representative (COR) and the USAG-HI Directorate of Public Works (DPW) Design Services Branch Electrical Engineer who will assist in the technical monitoring or administration of the contract. The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervi-sion, and other items and non-personal services necessary as defined in this PWS.

The Contractor is responsible for providing all deliverables to support the Advanced Me-tering System Maintenance, sustain, and repair services contract as specified in the

PWS.

1.1 Background. The existing USAG-HI Advanced Metering system consists of approx-imately 314 advanced meters made up of a combination of Schneider Electric PM870’s and PM5563 models, dispersed over the following areas at USAG-HI:

Wheeler Army Airfield (WAAF), Schofield Barracks (SB), Fort Shafter (FS), Aliamanu Military Reserve (AMR) and Helemano Military Reserve (HMR). The proposed work will have as its primary focus, trouble-shooting the existing meters as well as interfacing and coordinating with our networking group Network Enterprise Center (NEC) to make sure the meters are fully operational and reporting back to their assigned Meter Data Man-agement System (MDMS) and Enterprise Energy Data Reporting System (EEDRS) sys-tems. USAG-HI, Schofield Barracks is located in the City and County of Honolulu and in the Wahiawa District, Island of Oahu, HI.

1.2 Objectives. The Contractor shall ensure all work accomplished in the performance of this PWS meets all applicable Federal, State, and Local Laws, Regulations, and Di-rectives to include, but not limited to, the publications in Section 7, Related Documents including the following: NEC, UFC 3-520-01, UFC 1-200-02_Change 2, UFGS 26-27-

13.10 30_Change 2, DPW Advanced Metering Standards_2022.

Basic service objectives to include:

• Troubleshooting existing Advanced Metering Program system (AMP) and associ-ated infrastructure; This will include replacing a damaged AMP Advanced Meter or Intelligent Local Operating Node (iLON) with new equipment provided by the Government.

• Ensuring meters comply with DPW Advanced Metering Standards;

• Programing and testing individual meters and associated iLONS as required per field conditions;

• Terminating all necessary cabling;

• Providing inventory, documentation, testing and reports.

• Support DPW occasionally in responding to Request for Information (RFIs) per-taining to meter installations (existing and new) typically generated by new con-tracts.

• Status Report: Contractor shall provide a written weekly status report via email for the duration of the contract, summarizing all salient activities performed for the given week. This report will be accompanied by an associated monthly report and Invoice on a date and in a format to be agreed upon by both parties.

1.2.1 The Contractor shall compile historical data, prepare required reports, and submit all information as specified by the Deliverables presented in the contract. The Contrac-tor shall ensure all work in support of mission requirements tendered to the Government for acceptance conform to the measurable performance standards of quality, timeliness, and quantity specified in the PWS of this contract.

The intent is to establish work requirements that are performance-based and results-ori-ented. The Contractor shall determine the best and most cost-effective ways to fulfill Advanced Metering System Maintenance sustain, and repair services at USAG-HI as spec-ified in the PWS and their component needs, emphasizing innovation and commercial best practices.

2.0 Requirements.

2.1 Description of Services. The Contractor shall troubleshoot existing Advanced Metering Program system (AMP) and associated infrastructure. This will include replacing damaged AMP Advanced Meter or iLon with new equipment provided by the Government.

Ensuring meters comply with DPW Advanced Metering Standards. Contractor shall pro-gram and test individual meters and associated iLONS as required per field conditions.

2.1.1 Non-Personal Services. The personnel rendering the services are not subject;

either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employ-ees. Non-personal service contracts are authorized by the Government in accordance with (IAW) Federal Acquisition Regulation (FAR) Subpart 37.104, under general con-tracting authority, and do not require specific statutory authorization.

2.1.2. Transition (Phase In/Phase Out). N/A.

2.1.2.1. Phase In/Phase Out for Incumbent Contractor. N/A.

2.1.3 Place of Performance and Hours of Operation.

2.1.3.1 Place of Performance. The work to be performed under this contract will be performed at Wheeler Army Airfield (WAAF), Schofield Barracks (SB), Fort Shafter (FS), Aliamanu Military Reserve (AMR) and Helemano Military Reserve (HMR). A map of (Lo-cations) is located at TE #1.

2.1.3.2 Hours of Operation. The Government's regular (normal) hours are from 0700 – 1600 hours, excluding Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor shall maintain an adequate workforce for the uninter-rupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons.

2.1.4 Federal Holidays. The Contractor’s performance shall not be required on the Federal public holidays. Holidays occurring on weekends will be observed as directed by the Federal calendar (5 United States Code (U.S.C) § 6103, Government Organiza-tion and Employees, Holidays).

New Year’s Day 1st day of January Martin Luther King Jr.'s Birthday 3rd Monday of January Presidents Day 3rd Monday of February Memorial Day Last Monday of May Juneteenth 19th day of June Independence Day 4th day of July Labor Day 1st Monday of September Columbus Day 2nd Monday of October Veterans Day 11th day of November Thanksgiving Day 4th Thursday of November

Christmas Day 25th day of December

NOTE: When a holiday falls on a Sunday, the following Monday will be observed as a holiday, and, when a holiday falls on a Friday or Saturday, the preceding Thursday is observed as a holiday by U.S. Government Agencies. Federal holidays also include any Presidential or Congressionally designated days off other than the holidays listed above.

2.1.5 Emergency Services.

2.1.5.1 Emergency Medical Treatment. The Contractor or their employees shall imme-diately notify their supervisor of any accident requiring emergency medical treatment.

The Contractor shall notify the KO or COR/ACOR immediately, not later than (NLT) two

(2) hours of the incident. The Contractor shall be responsible for the emergency medi-cal treatment services for Contractor personnel. However, the Government will provide, on an emergency basis, medical services for injuries incurred while an employee is per-forming under the contract. The Contractor shall reimburse the Government for emer-gency medical services provided, upon receipt of invoice from the medical facility. Reim-bursement shall be made to the United States (US) Government.

2.1.5.2 Accident Reporting. The Contractor shall comply with Operational Safety and Health Administration (OSHA) for record keeping and reporting of all accidents resulting in death, injury, occupational disease, or adverse environmental impact. A completed typed original plus one (1) copy of ENG FORM 3394 United States Army Corps of Engi-neers Accident Investigation Report shall be delivered to the KO within five (5) calendar days of occurrence, whenever an accident involving personal injury or government owned property occurs.

2.1.6 Contract Administration and Management.

2.1.6.1 The following provides the roles and their respective authority during the perfor-mance of the contract:

2.1.6.1.1 Contracting Officer (KO). The KO is the only person authorized to direct changes in any of the requirements under this contract, and, notwithstanding any provi-sions contained elsewhere in this contract, said authority remains solely with the KO. In the event the Contractor makes any change at the direction of any person other than the KO, the change shall be considered to have been made without authority and solely at the risk of the Contractor. All contract administration will be affected by the KO.

Communications pertaining to contractual administrative matters shall be addressed to the KO. No changes in or deviation from the terms and conditions shall be affected, without a written modification to the contract, executed by the KO authorizing such changes. The KO will approve all submittals and plans required in this PWS.

2.1.6.1.2 Contracting Officer’s Representative (COR). The KO will appoint a COR dur-ing the performance of this contract. Additional Government personnel may be as-signed to assist in contract oversight IAW AR 70-13, Management and Oversight of Ser-vice Acquisitions. Other surveillance personnel may be designated as COR or Alternate Contracting Officer’s Representative (ACOR), and shall be trained and appointed IAW DoDI 5000.72, DoD Standard for Contracting Officer’s Representative (COR) Certifica-tion and DFARS 201.602-2. The Alternate Contracting Officer Representative (ACOR) will serve as on-site representatives of the COR in performance of actual contract sur-veillance, if they meet all COR training, experience requirements, and are appointed by the KO as an ACOR. The COR/ACOR will provide assistance in identification and reso-lution of problems, conflicts in priority, subtask requirement definitions, and other opera-tions type problems. The COR/ACOR will perform IAW the responsibilities and duties identified in the appointment letter.

2.1.6.1.2.1 COR Authority. A letter of designation will be issued to the COR/ACOR by the KO. A copy of the letter will be sent to the Contractor. The letter of designation states the responsibilities and limitations of the COR/ACOR, especially with regard to changes in cost, price estimates, or changes in delivery dates. The COR/ACOR is not authorized to change any of the terms and conditions with regard to cost, quantity, or schedule of the resulting order.

2.1.6.1.3. The Contractor shall not in any way represent the United States (U.S.) Gov-ernment, or that it has the authority to contract or procure supplies for the account of the United States of America (USA).

2.1.7 COR/ACOR Functions. The COR/ACOR monitors all technical aspects of the contract and assists in contract administration. The COR/ACOR is authorized to per-form the following functions: assure the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance;

maintain written and oral communications with the Contractor concerning technical as-pects of the contract; issue written interpretations of technical requirements; monitor, document, and report Contractor's performance and notify both the KO and Contractor of any deficiencies; coordinate availability of Government-Furnished Property, and coor-dinate site entry of Contractor personnel.

2.1.9 Contractor Employees/Key Personnel.

2.1.9.1 Project Manager/technician. The Contractor shall provide a Project Manager (PM) and/or technician who is responsible for the performance of the work. The PM and/or technician shall have full authority to act for the Contractor on all contract matters relating to daily operation of the contract. The technician shall have at minimum, five (5) years of experience in metering control systems or a contract similar in scope and breadth to this solicitation. The name of the technician shall be provided by the Contrac-tor to the KO. In the circumstances when the technician is not available, the Contractor shall designate an alternate who can perform the same duties during the absence of the technician. The name of this person and an alternate who shall act for the Contractor when the technician is absent shall be designated in writing to the contracting officer at the start of the contract. The technician shall be available between 0700 - 1600 hours, Monday through Friday except Federal holidays or when the Government facility is closed for administrative reasons. The technician and any individuals designated as key personnel shall be able to understand, speak, read, and write the English language.

2.1.9.2 Common Access Card (CAC). Certain administrative personnel will require a CAC to access Government systems. CAC permits Installation access to all contract employees.

2.1.9.3 U.S. Residency. All Contractor employees shall be legal U.S. residents. The Contractor shall immediately remove any employee that is not a legal U.S. resident.

The Contractor personnel shall be able to communicate clearly in the English language.

2.1.9.4 Qualification Standards. The Contractor shall inspect, repair, and maintain systems and components associated with facilities listed in real property records as re-quired throughout this contract utilizing properly trained, skilled, and qualified employ-ees or Sub-contractor personnel.

2.1.9.5 Contractor Identification. The Contractor shall ensure all personnel be identi-fied as a Contractor to distinguish themselves (e.g., badge, company logo, or uniform) from Government employees. The Contractor shall ensure all correspondence and re-ports produced are marked as Contractor products or that Contractor participation is disclosed.

2.1.9.6 Standards of Conduct. Contractor personnel’s conduct shall not reflect dis-credit upon the Government. The Contractor shall ensure all personnel present a pro-fessional appearance while working on the Government Installation. The Contractor’s employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance. The Contractor shall ensure all Contractor employees, providing services under this contract, conduct themselves and perform ser-vices in a professional, safe, and responsible manner. The Contractor shall remove, from the job site, any employee for reasons of misconduct or security. The Contractor shall ensure employee conduct complies with 41 USC 423, Procurement Integrity. The Contractor shall also ensure that no Contractor employees conduct political related ac-tivities or events on the Installation. The removal of such a person shall not relieve the Contractor of the requirement to provide personnel to perform adequate and timely ser-vice.

2.1.9.7 Contractor Hiring Restrictions. The Contractor shall not hire or sub-contract with off duty or former Government employees whose employment would result in a conflict with Joint Ethics Regulation (JER) DoD 5500.07-R.

2.1.9.8 Business Relations. The Contractor shall successfully integrate and coordi-nate all activity needed to execute the requirement of this PWS. The Contractor shall manage the timeliness, completeness, and quality of problem identification to a degree acceptable to the Government. The Contractor shall provide to the COR/ACOR a Weekly Status Report, timely identification of issues and proposed repairs or corrective actions with request for Government Furnished Equipment (Meter or iLON) as required to remedy issues, weekly or at a mutually agreed upon date. The Contractor shall en-sure customer satisfaction and professional and ethical behavior of all Contractor per-sonnel.

2.2 Special Requirements.

2.2.1 Security.

2.2.1.1 Access and General Protection/Security Policy and Procedures. The Contrac-tor and all associated Subcontractors’ employees shall comply with applicable Installa-tion, facility, and local security policies and procedures. The Contractor workforce shall comply with all personal identity verification (PIV) requirements as directed by Depart-ment of Defense (DoD), Headquarters Department of the Army (HQDA), and local pol-icy. The COR/ACOR will request changes in Contractor security matters or processes if the Force Protection Condition (FPCON) at any individual facility or Installation changes.

2.2.1.2 Motor Vehicle Operators. Contractor’s personnel, whose tasks require opera-tion of any vehicles, shall possess a valid driver’s license, certificates, and permits appli-cable for the type and class of vehicle being operated.

2.2.1.3 Contractor Vehicle Registration. Currently there is no requirement to register Contractor owned vehicles with the Provost Marshal or DES. However, all vehicles must be registered IAW current state requirements. In addition, all vehicles must be regis-tered IAW current state requirements. In addition, the Contractor shall maintain a list of all Contractor-owned or operated vehicles and trailers operating on the Installation at all times. The list may be used in case of emergency and/or another contingency. Evi-dence of vehicle ownership and vehicle liability insurance must be presented upon re-quest.

2.2.1.3.1 Contractor and Vendor Access. All privately-owned vehicles or motorcycles or Contractor or vendor-furnished vehicles and equipment must enter the Installation through the designated secure access control points (ACP). Under the present Installa-tion FPCON, vehicle and equipment operators and passengers must possess identifica-tion documents as required by Military Installations on it island of Oahu to access the In-stallation. Vehicle and equipment operators must also possess and be ready to show a valid state and/or commercial driver's license, current vehicle registration, and proof of state required minimum liability insurance. As determined by the Installation FPCON, an elevated FPCON may require additional security screening and/or limited Installation access. All vehicles must be registered IAW current state requirements in which they are registered.

2.2.1.3.2 ACCESS TO ARMY INSTALLATIONS – PERSONNEL AND VEHICLES.

The Government recognizes the important roles companies like you play in our day-to-day operations. That is why USAG-Hawaii is enhancing the current access control solu-tion called the Automated Installation Entry (AIE) Program. This program supports the security requirements while offering a streamlined access procedure for vendors, con-tractors, sub-contractors, suppliers and service providers. This program is available to new and existing personnel who require access to USAG-Hawaii and are not authorized to receive a Department of Defense CAC and desire a streamlined entry into the instal-lation. Sponsorship and participation at each USAG-Hawaii location (e.g., Schofield Bar-racks, Wheeler Army Airfield, Fort Shafter, Tripler Army Medical Center, Pililaau Army Recreation Center and Pohakuloa Training Area) is required.

AIE Credential holders may access the installation through any of the USAG-Hawaii Gates that size allows and will only be subject to random inspections.

Companies that choose not to participate in the AIE Program will have limited access through the Schofield Barracks Lyman gate, Fort Shafter’s Buckner Gate and Tripler Army Medical Center Main Gate. All employees will be required to go through the in-spection area and will be subject to the standard access control procedures, security screenings, and/or vehicle inspections.

*Access control changes can occur at any time due to security requirements Companies that service USAG-Hawaii facilities may initiate enrollment in the AIE Pro-gram by contacting the Contracting Officer’s Representative (COR).

If you have questions regarding the AIE Program at USAG-Hawaii, please contact Se-curity Branch Operations, at 808-656-0232.

AIE Program Enrollment Process for Background Check and Process to obtain AIE Badge

Enroll your company by contacting the COR who will be the Sponsor. The COR will pro-vide the excel spreadsheet for the list of contractor employee information. The following information is required from the contractor: last name, first name, date of birth, status, social security number, company name, and contract number. The COR will complete the Sponsor information and provide the list to the Directorate of Emergency Services (DES) Access Control Division. The DES will conduct the background check to vet per-sonnel prior to arrival to pick up their AIE Badge, and will ensure a more efficient pro-cess while saving time.

The AIE Program performs background screening and credentialing.

DES will contact the COR (Sponsor) once the background checks have been validated to schedule a time for the contractor employees to go to one of the registration locations and complete the process to obtain the AIE Badge.

Contractor employees should bring an acceptable form of identification (see List A and List B) to the appointment. Upon arrival, a photo will be taken to complete the process.

Employees will be issued their AIE Badge, which they will use for access to the installa-tion.

Forms of Acceptable Identification for picking up your credential:

List A - One (1) needed U.S. Passport (unexpired) Permanent Resident Card or Alien Registration Receipt Card (Form I-551) Unexpired foreign passport, with I-551 stamp or attached Form I-94 indicating unexpired employment authorization Unexpired Employment Authorization Document that contains a photograph (Form I- 766, I-688, I688A, I-688B)

List B – Two (2) needed Driver’s license or ID card issued by a state ID Card issued by federal, state or local government agencies or entities School ID card with a photograph Voter’s registration card U.S. Military card or draft record Military Dependent’s ID card U.S. Coast Guard Merchant Mariner Card Native American tribal document Driver’s license issued by a Canadian government authority U.S. Social Security card issued by the Social Security Administration Certification of Birth Abroad issued by the Department of State (Form FS-545 or Form DS-1350)

Original or certified copy of a birth certificate issued by a state, county, municipal au-thority or outlying possession of the United States bearing an official seal U.S. Citizen ID Card (Form I-197) ID Card for use of Resident Citizen in the United States (Form I-179) Unexpired employment authorization document issued by DHS (other than those listed under List A)

2.3 Employee Terminations. When an employee is terminated from employment on the contract for any reason, the Contractor shall have an out-processing checklist that identifies the Government issued CAC card and Installation Access Badge/Pass has been turned in to the COR and property items accounted for and back in proper cus-tody. A signature shall be required on the checklist from the appropriate person ac-knowledging receipt of the items. Checklists shall be retained for the duration of the contract.

2.3.1 Departing Employees. The Contractor shall ensure Contractor employees return security photographic identification cards, permits, CAC, GFP, keys, photo passes, range passes, sensor access (slide) cards and that access to the LAN email has been canceled. All out-processing Contractor employee CACs must be returned to the COR no later than close of business on the last workday. A formal termination or departing memo must be submitted to the COR and security office with the requested items stat-ing they have been collected.

2.4.2 Security Training.

2.4.2.1 iWATCH Training. The Contractor shall brief the local iWATCH program (train-ing standards provided by the RA’s Anti-Terrorism Officer (ATO)) to all of the Contrac-tor’s employees and associated Subcontractors. This training is used to inform employ-ees of the types of behavior to watch for and instruct employees to report suspicious ac-tivity to the COR/ACOR. The Contractor shall complete the training within thirty (30) calendar days of contract award and within five (5) calendar days of new employees commencing performance with the results reported to the COR/ACOR NLT thirty (30) calendar days after contract award.

2.4.2.2 Anti-Terrorism (AT) Level 1 Awareness Training. All Contractor employees, to include Subcontractor employees, requiring access to Wheeler Army Airfield (WAAF), Schofield Barracks (SB), Fort Shafter (FS), Aliamanu Military Reserve (AMR) and Hele-mano Military Reserve (HMR), facilities and controlled access areas shall complete AT Level I awareness training within thirty (30) calendar days of contract start date and within five (5) calendar days of new employees commencing performance and send to the COR via both electronic and paper copy. The Contractor shall complete the training within thirty (30) calendar days of contract award AT level I awareness training is availa-ble at the following website: http://jko.jten.mil.

http://jko.jten.mil/

2.4.2.3 Operational Security (OPSEC) Awareness Training. IAW AR 530-1, Operations Security, Contractor employees shall complete Level I OPSEC Awareness training within thirty (30) calendar days of contract award and send to the COR via both elec-tronic and paper copies. All Contractor personnel shall complete Level I OPSEC Aware-ness training annually. Level I OPSEC training is available at the following website:

https://securityawareness.usalearning.gov/opsec/index.html.

2.4.2.3.1 All Contractor employees must complete the DoD Cybersecurity Awareness Training before issuance of network access and annually thereafter (Deliverable A005, IA Awareness Training). Upon completion of training, the Contractor shall submit train-ing certificates to the COR.

2.4.3 Safety. The Contractor shall safeguard and maintain all Government and Con-tractor property, as well as provide for the safety and well-being of personnel employed under this contract. The Contractor shall comply with AR 385-10, The Army Safety Pro-gram. All Contractor employees shall wear a reflective vest or suitable substitute while working during darkness hours. Contractor shall be responsible for any injury to any Contractor’s representative, or others, as well as for any damage to any personal or public property that occurs during the performance of this contract that is caused by the Contractor’s fault or negligence.

2.4.3.1 Safety Plan. The Contractor shall develop and implement a safety program for its employees. The Contractor shall submit the Safety Plan to the KO for review and ac-ceptance within ten (10) days of commencement of work. Revisions shall be submitted five (5) calendar days prior to the effective date of change (Deliverable A002 Safety Plan).

2.4.3.2 Occupational Safety and Health Administration (OSHA). The Contractor shall comply with the OSHA standards. The Contractor shall comply with all applicable Fed-eral, State, and Local Laws, Regulations, and Directives. If the Contractor fails or re-fuses to comply promptly with safety requirements, the Government may issue an order stopping all or part of the work until satisfactory corrective action has been taken. No part of the time lost due to any such order shall be made the subject of claim for exten-sion of time or for excess costs or damages to/by the Contractor. The Contractor shall be responsible for enforcement of all safety requirements by the Contractor and his Subcontractors/teaming partners and/or joint venture partners.

2.4.4 Training, Physical Requirements, or other Expertise Required.

2.4.4.1 Certification and Licensure. The Contractor shall ensure all Contractor’s em-ployees and associated Subcontractors are certified or licensed in the specific areas re-quired by the State of Hawaii. The Contractor shall ensure employees are certified or li-censed in the appropriate Environmental Protection Agency (EPA) areas required. The Contractor shall ensure all required documentation of certification or licensure for Con-tractor personnel are filed with the COR/ACOR within twenty-four (24) hours prior to employees commencing performance.

http://cdse.edu/catalog/elearning/GS130.html

2.5 Government-Furnished Equipment (GFE).

2.5.1 The Government will furnish to the Contractor (Sustainment Engineer) to replace damaged or malfunctioning equipment found in the field by the contracted Sustainment Engineer while inspecting and troubleshooting the existing Army Metering System (AMP) per the PWS (Performance Work Statement) scope of work.

2.5.2 Government-Furnished Equipment (GFE). The GFE equipment will include the following:

BPOC iLON Make/Model – Adesto Technologies Echelon i.LON SmartServer IoT Model #72201R-248 Advanced Meters:

1. Schneider Electric Model PM5563

2. Schneider Electric Model PM820 and PM870

Performance Requirements and Standards.

3.1 Upon COR notification of malfunctioning meters and/or ancillary equipment the Contractor shall troubleshoot existing Advanced Metering Program system (AMP) and associated infrastructure, ensuring meters comply with DPW Advanced Metering Standards.

3.2 The Contractor shall program and test individual meters and associated iLONS as directed by the Army Metering Program Representative, COR and /or KO. Quantities of testing are to be to be determined per field conditions of equipment. The contractor shall provide status report of each meter tested within 5 working days after the end of each month (Deliverable A003/TE #4).

3.3 Upon findings of damaged AMP Advanced Meter or iLONS the Contractor will notify the COR for approval from the KO to replace equipment. The Contractor shall replace damaged AMP Advanced Meter or iLONS with new equipment provided by the Govern-ment within two (2) working days.

3.4 The Contractor shall terminate all necessary cabling to include LMR400 coax, RS- 485, CAT5/6, and LONWORKS. Prior to any work contractor will inform COR/KO of re-quired termination of necessary cabling for approval.

3.5 Upon COR notification Contractor shall assist and support DPW in responding to RFIs pertaining to meter installations (existing and new) typically generated by new con-tracts.

3.6 The Contractor shall provide inventory, documentation, testing, and reports. (Deliv-erable A004) Contractor shall provide to COR/KO 30 days’ prior end of contract.

3.7 The Contractor shall inform the COR or DPW point-of-contact (POC), prior to any required local outages for a specific facility requiring services per contract that will im-pact the function of the Metering system in that facility or, special problems or circum-stances related to those services that could impact that facility’s normal operations.

4.0 Common Levels of Service (SERVICE).

The Contractor shall provide overall management, supervision, personnel, labor, gener-alized or specialized equipment necessary to maintain, repair, operate, and perform all the SERVICE functions specified in the contract. This shall be done IAW all the Terms, Conditions, General and Special Provisions, Specifications, Drawings, Attachments, and Exhibits contained herein or incorporated by reference.

The Contractor shall ensure that all work meets or exceeds the specifications for the SERVICES listed in the PWS.

4.1 Quality Assurance (QA). The Government will evaluate the Contractor’s perfor-mance under the contract IAW the Government’s Quality Assurance Surveillance Plan (QASP). QASPs are considered to be "living documents," dynamic, adaptable, and sub-ject to modification based on Contractor performance surveillance results. The QASP is not part of the PWS and will not be issued with the solicitation. The QASP focuses on the procedures and processes the Government will implement to assure the Contractor is performing IAW the performance standards within the PWS. The Government plan defines the criteria of how the Contractor’s performance will be evaluated, the frequency of surveillance, and the items to be inspected. Although the Government will develop a QASP, Government surveillance of Contractor performance is not limited to the QASP, or the performance objectives, outlined in the Performance Requirements Summary (PRS). The Government retains the right to evaluate all services required by the con-tract. The Government will perform inspections and tests in a manner that will not un-duly delay the work. If any of the services performed do not conform to contract re-quirements, the Contractor shall perform the services again at no additional cost to the Government.

4.2 Quality Control Plan (QCP). Quality control is the responsibility of the Contractor.

The Contractor shall develop, implement, and maintain an effective quality control pro-gram which shall be documented in a QCP to ensure services are performed IAW this PWS. The Contractor shall develop and implement procedures to identify and prevent the recurrence of defective services. The Contractor’s QCP is the means by which they assure themselves that the work conforms to contract requirements. The basic principle of the plan is that the Contractor is responsible for quality control. The QCP shall be constructed in such a manner that each service can be extracted and used for that func-tion only and not contain extraneous information. The Contractor's QCP shall include a separate section, which addresses the Contractor's method of managing quality of work.

The QCP shall include a description of the inspection system to address services listed in this PWS, and a description of the methods to be used for identifying and preventing defects in the quality of services performed. The plan shall include a description of the Contractor’s inspection system to include specifics as to areas to be inspected on a scheduled and unscheduled basis, frequency of inspections, and the title and organiza-tional placement of the Contractor’s inspectors. No lead person or first line supervisor shall be considered a Quality Control Inspector. The Contractor shall develop, maintain, and submit a QCP to the KO for acceptance within thirty (30) calendar days after the contract is awarded. The Contractor shall submit any proposed changes in the QCP to the KO for written approval five (5) working days prior to implementation.

4.3 Quality Control Files. The Contractor shall maintain files of all inspections or tests conducted by the Contractor, to include any corrective actions taken. These files shall be subject to Government review at the COR’s discretion during the contract term, to in-clude any extensions of contract term. The Quality Control Files will be the property of the Government and shall be turned over to the Government upon completion or termi-nation of the contract.

5.0 Performance Requirements Summary (PRS) Matrix.

Required Services/ Per-formance Object

PWS

Paragraph

Number

Perfor-mance Standard

Maximum Allowable Degree of Deviation from Requirement (AQL Level)

The Contractor shall troubleshoot existing Ad-vanced Metering Pro-gram system (AMP) and associated infrastructure.

Ensuring meters comply with DPW Advanced Me-tering Standards

3.1 The Contrac-

tor shall pro-vide services

IAW PWS,

para. 3.1

No more than one (1) defect allowed per month

Non-conforming ser-vices will result in Non-Conforming Re-ports issued and a potential negative CPARS narrative.

The Contractor shall pro-gram and test individual meters and associated iLONS as required per field conditions.

3.2 The Contrac-

tor shall pro-vide services

IAW PWS,

para. 3.2

No more than one (1) defect allowed per month

Non-conforming ser-vices will result in Non-Conforming Re-ports issued and a

Number

Perfor-mance Standard

Maximum Allowable Degree of Deviation

The Contractor shall re-place damaged AMP Ad-vanced Meter or iLon with new equipment pro-vided by the Government

3.3 The Contrac-

tor shall pro-vide services

IAW PWS,

para. 3.3

No more than one (1) defect allowed per month

The Contractor shall re- perform within 48 hours of deficiency notification at no ad-ditional cost to the Government

Non-conforming ser-vices will result in Non-Conforming Re-ports issued and a

The Contractor shall ter-minate all necessary ca-bling to include LMR400 coax, RS-485, CAT5/6, and LONWORKS

3.4 The Contrac-

tor shall pro-vide services

IAW PWS,

para. 3.4

No more than one (1) defect allowed per month

The Contractor shall re- perform within 48 hours of deficiency notification at no ad-ditional cost to the Government

Non-conforming ser-vices will result in Non-Conforming Re-ports issued and a potential negative CPARS narrative.

The Contractor shall as-sist and support DPW in responding to RFIs per-taining to meter installa-tions (existing and new) typically generated by new contracts

3.5 The Contrac-

tor shall pro-vide services

IAW PWS,

para. 3.5

No more than one (1) defect allowed per month

The Contractor shall re- perform within 24 hours of deficiency notification at no ad-ditional cost to the Government

Non-conforming ser-vices will result in Non-Conforming Re-ports issued and a

Number

Perfor-mance Standard

Maximum Allowable Degree of Deviation

The Contractor shall pro-vide inventory, documen-tation, testing, and re-ports.

3.6 The Contrac-

tor shall pro-vide services

IAW PWS,

para. 3.6

No more than one (1) defect allowed per month

Non-conforming ser-vices will result in Non-Conforming Re-ports issued and a potential negative CPARS narrative.

The Contractor shall in-form the COR or DPW point-of-contact (POC), prior to any required local outages for a specific fa-cility requiring services per contract that will im-pact the function of the Metering system in that facility or, special prob-lems or circumstances related to those services that could impact that fa-cility’s normal operations

3.7 The Contrac-

tor shall pro-vide services

IAW PWS,

para. 3.7

No more than one (1) defect allowed per month

Non-conforming ser-vices will result in Non-Conforming Re-ports issued and a

6.0 Deliverables.

Deliverable Frequency # of Copies Medium/ Format Distribution A001 (PWS, para. 4.2) Quality Control Plan

Initial: 5 business days prior to implementa-tion/award (or with the Contractor’s proposal if it is used in the evaluation process) Updates: All QCP updates shall be accepted by the KO

1 Electronic Copy

MS Word KO/COR

A002 (PWS, para. 2.4.3.1) Safety Plan

Submit plan post award or ten (10) days prior to commencement of work

1 Electronic Copy

MS Word KO/COR

A003 (PWS, para 3.2) Program and test individual meters and associated iLONS

Submit 5 working days at the end of each month

1 Electronic Copy

Calendar Sched-ule by Email

COR

Deliverable Frequency # of Copies Medium/ Format Distribution A004 (PWS, para. 3.6) Inven-tory, documentation, test-ing, and reports.

Submit 30 days prior end of contract

1 Electronic Copy

MS Word/PDF KO/COR

A005 (PWS, para 2.4.2, 2.4.2.1, 2.4.2.2, 2.4.2.3.

2.4.2.3.1 Training)

Submit NLT 31 October annually

1 Electronic Copy

MS Word/PDF COR

7.0 Related Documents.

7.1 Definitions and Acronyms.

7.1.1 Definitions.

7.1.1.1 Acceptable Quality Level (AQL). The AQL is the maximum percent defective (or the number of defects per hundred units) for the purposes of sampling inspection can be considered satisfactory.

7.1.1.2 Alternate Contracting Officer’s Representative (ACOR). An employee of the U.S. Government provided by the RA and appointed by the KO to provide support to CORs in monitoring and documenting the Contractor’s performance. These alternate surveillance support personnel will serve as on-site representatives of the COR in per-formance of actual contract surveillance if they meet all COR training, experience re-quirements, and are appointed by the KO as an ACOR.

7.1.1.3 Contract Administrator (CA). The official Government representative delegated authority by the KO to administer a contract. This individual, normally working in an ap-propriate contracting or procurement career field, advises on all technical contractual matters.

7.1.1.4 Contract Discrepancy. A failure of the Contractor to perform IAW contract re-quirements and specifications, e.g., a failure of the Contractor to provide, or provide on time, the required contract products, or services; or it may result because delivered products or services do not meet specific contract requirements.

7.1.1.5 Contract Discrepancy Report (CDR). A report used to document other than sat-isfactory Contractor performance. The CDR requires the Contractor to explain, in writ-ing, why performance is other than satisfactory; how performance shall be returned to satisfactory levels; and how recurrence of the problem shall be prevented in the future.

7.1.1.6 Contractor. A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

7.1.1.7 Contractor Acquired Property (CAP). Property acquired, fabricated, or otherwise provided by the Contractor for performing a contract. Contractor retains title.

7.1.1.8 Contracting Officer (KO). A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

7.1.1.9 Contracting Officer’s Representative (COR). An employee of the U.S. Govern-ment appointed by the KO to help administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has author-ity to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications.

This individual does NOT have authority to change the terms and conditions of the con-tract.

7.1.1.10 Damage Caused by Contractor. Damages caused by Contractor employees shall be repaired at no cost to the Government. The Contractor shall notify the COR/ACOR and return the damaged area to its previous condition. The Contractor shall furnish all labor, materials, and equipment to perform the repair work including cul-tivating and applying seed, sprigging, or placing sod. The Contractor shall maintain all turf repair work to ensure successful growth.

7.1.1.11 Damage Report. The Contractor shall submit a monthly damage report to the COR/ACOR that annotates the damage, corrective action, and date corrected.

7.1.1.12 Defective Service. A service output that does not meet the standard of perfor-mance associated with the PWS.

7.1.1.13 Deliverable. Anything that can be delivered; can include non-manufactured things, such as meeting minutes or reports.

7.1.1.14 Equipment. A tangible item that is functionally complete for its intended pur-pose, durable, nonexpendable, and needed for the performance of a contract. Equip-ment is not intended for sale and does not ordinarily lose its identity or become a com-ponent part of another article, when put into use. Equipment does not include material, real property, special test equipment or special tooling.

7.1.1.15 Government-Furnished Property (GFP). Property in the possession of, or di-rectly acquired by, the Government and subsequently furnished to the Contractor for performance of a contract. Government-furnished property includes, but is not limited to, spares and property furnished for repair, maintenance, overhaul, or modification.

Government-furnished property also includes Contractor-acquired property if the Con-tractor-acquired property is a deliverable under a cost contract when accepted by the Government for continued use under the contract.

7.1.1.16 Government Property. All property owned or leased by the Government. Gov-ernment property includes both Government-furnished property and Government pur-chased Contractor-acquired property. Government property includes material, equip-ment, special tooling, special test equipment, and real property. Government property does not include intellectual property and software.

7.1.1.17 Hazardous Material. Any item or chemical, which is a “health hazard”, or “physical hazard”, as reflected in Federal Standard (FED-STD) 313 Material Safety Data and Disposal Data for Hazardous Materials Furnished to Government Activities, defined in OSHA 29 CFR 1910, and pursuant to FAR 23.301 (Hazardous Materials) Definition.

It also includes any other material designated by a Government COR/technical repre-sentative as potentially hazardous and requiring safety controls (e.g., pesticides, fertiliz-ers).

7.1.1.18 Installation Design Guide (IDG). IDGs provide standards for site planning, buildings, vehicular and pedestrian circulation, landscaping, site elements (e.g., sign-age, utilities), force protection, and sustainable design. The IDGs are specific to each Army Installation.

7.1.1.19 Key Personnel. Contractor personnel evaluated in a source selection process and are used in the performance of a contract. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons who are listed in the proposal. The prime Contrac-tor is responsible for performance of all Subcontractors.

7.1.1.20 Loss of Government Property. Unintended, unforeseen, or accidental loss, damage, or destruction of Government property that reduces the Government’s ex-pected economic benefits of the property. Loss of Government property does not in-clude occurrences such as purposeful destructive testing, obsolescence, normal wear and tear, or manufacturing defects. Loss of Government property includes, but is not limited to:

a. Items that cannot be found after a reasonable search,

b. Theft,

c. Damage resulting in unexpected harm to property requiring repair to restore the item to usable condition, or

d. Destruction resulting from incidents that render the item useless for its intended purpose or beyond economical repair.

7.1.1.21 Lot. A collection of service outputs from which a sample is to be drawn and in-spected to determine conformance with the standard. This definition applies to the Per-formance Requirements Summary (PRS), not the word "lot" in Section B of the contract.

7.1.1.22 Lot Size. The number of service outputs in a lot. This definition applies to the PRS, not the words "lot size" in Section B of the contract.

7.1.1.23 Material. Property that is consumed or expended during the performance of a contract, component parts of a higher assembly, or items that lose their individual iden-tity through incorporation into an end-item. Material does not include equipment, spe-cial tooling, and special test equipment or real property.

7.1.1.24 Non-Personal Services. The personnel rendering the services are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employ-ees. Non-personal service contracts are authorized by the Government IAW FAR 37.104, under general contracting authority, and do not require specific statutory author-ization.

7.1.1.25 Performance Indicator. The characteristic of an output of a work process that can be measured.

7.1.1.26 Performance Requirements Summary (PRS). Identifies the key service out-puts of the contract that will be evaluated by the Government to ensure contract perfor-mance standards are met by the Contractor (other services may also be inspected un-der the authority of the Inspection of Service Clause).

7.1.1.27 Physical Security. Actions that prevent the loss or damage of Government property.

7.1.1.28 Property. All tangible property, both real and personal.

7.1.1.29 Property Administrator (PA). An authorized representative of the KO, ap-pointed IAW agency procedures, responsible for administering the contract require-ments and obligations relating to Government property in the possession of a Contrac-tor.

7.1.1.30 Property Records. Records created and maintained by the Contractor in sup-port of its stewardship responsibilities for the management of Government property.

7.1.1.31 Provide. To furnish, as in Government-furnished property, or to acquire, as in Contractor-acquired property.

7.1.1.32 Quality Assurance (QA). Verification that services being performed by the Contractor are IAW acceptable standards.

7.1.1.33 Quality Assurance Evaluator (QAE). A Government representative responsi-ble for performing surveillance and inspection of Contractor performance.

7.1.1.34 Quality Assurance Surveillance Plan (QASP). An organized document written by the Government specifying the surveillance methodology used for surveillance of Contractor performance.

7.1.1.35 Quality Control. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

7.1.1.36 Random Sample. A sampling method whereby each service output in a lot has an equal chance of being selected.

7.1.1.37 Random Sampling. A method for looking at a few individual items in a lot to measure the quality of that lot against a standard.

7.1.1.38 Real Property. DoD Lands, buildings, structures, utility systems, improve-ments, and appurtenances, thereto that includes equipment attached to and made part of buildings and structures, but not movable equipment. See Federal Management Reg-ulation 102-71.20 (41 CFR 102-71.20).

7.1.1.39 Sample Size. The number of outputs in the sample; a group of one or more tasks drawn from the specified performance.

7.1.1.40 Sampling. A sample consists of one (1) or more service outputs drawn from a lot IAW random sampling procedures to be evaluated by Government personnel.

7.1.1.41 Service/Maintain. These words are interchangeable.

7.1.1.42 Standard. A measure of comparison; an acceptability criterion; a benchmark or yardstick against which a service will be measured.

7.1.1.43…