PWS and PRS CIF Laundry-OCIE Working.docx

PERFORMANCE WORK STATEMENT (PWS)

FOR

Laundry Services for Central Issue Facility (CIF)

1.0 General: This is a non-personal service(s) contract under which the personnel rendering the service(s) are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees.

1.1 Scope: The contractor shall provide all personnel, equipment, tools, materials, supervision, and quality control necessary, except as specified in Paragraph 3.0 as Government Furnished, to perform Laundry Services, as defined in this PWS.

1.1.1 Objectives: The Objectives of this BPA is to have one awarded BPA contract in place for Military Laundry services to be provided to United State Property and Fiscal Office (USPFO) CIF 120 Minuteman Pkwy., Frankfort, KY 40601.

1.2 Background: USPFO CIF, Frankfort Kentucky has a laundry service requirements based on services for government owned Organizational Clothing and Individual Equipment (OCIE) belonging to USPFO for Kentucky, Kentucky Army National Guard located on Boone National Guard Center (BNGC), 120 Minuteman Pkwy, Frankfort, Kentucky 40601.

1.3 The Period of Performance shall be a five-year service period from the date of award. Military Laundry/OCIE will be picked up and delivered to USPFO CIF Rear Loading Dock 120 Minuteman Pkwy., Frankfort, KY 40601. All Military Laundry/OCIE will be cleaned at the contractor’s location.

1.4 General Information: For all single payments below the Government Purchase Card (GPC) threshold, only the authorized caller may use a GPC as an authorized method of payment. All calls over the GPC thresholds will be cut through the Contracting Officer and signed by the Contracting Officer (KO).

The authorized caller for this Blanket Purchase Agreement (BPA) is Mr. Mason Smith.

No other GPC holder may make calls under this BPA unless a modification is signed by the Contracting Officer adding the authorized caller to the BPA.

GPC thresholds as follows:

Supplies $10,000 per BPA Call

Services: $2,500 per BPA Call

1.4.1 Place and Performance of Services: Monday through Friday, 9:00AM EST – 4:00PM EST, the contractor shall pick up Military Laundry/OCIE from USPFO CIF Rear Loading Dock, 120 Minuteman Pkwy., Frankfort, KY 40601 within 2 business days of call as needed and clean laundry/OCIE at the contractor’s located facility, then delivered back to USPFO CIF Rear Loading Dock, 120 Minuteman Pkwy., Frankfort KY, 40601 within three business days of pick up. Except on recognized US holidays. The contractor shall always maintain an adequate work force for the uninterrupted performance of all tasks defined within this PWS. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the work force are essential.

1.4.1.1 Telework: N/A

1.4.1.2 Unscheduled gate closures by the security police may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented. Contractors are not compensated for unexpected closures or delays. Vehicles operated by contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the contractor employee’s installation driving privileges.

1.4.1.3 The contractor’s employees shall become familiar with and obey the regulations of the installation, including fire, traffic, safety and security regulations while on the installation. Contractor employees should only enter restricted areas when required to do so and only upon prior approval. All contractor employees shall carry proper identification with them at all times and shall be subject to such checks as may be deemed necessary. The contractor shall ensure compliance with all regulations and orders of the installation, which may affect performance. The Government reserves the right to direct the removal of an employee from Government property or revoke access to Government systems for misconduct, security reasons, or any overt evidence of communicable disease. Removal of contractor employees for reasons stated above does not relieve the Contractor from responsibility for total performance of this contract.

1.4.2 Recognized Holidays: The following are recognized United States (US) holidays. The contractor shall not perform services on these days:

1.4.2.1 New Year’s Day: January 1st

1.4.2.2 Martin Luther King, Jr.’s Birthday

1.4.2.3 President’s Day

1.4.2.4 Memorial Day

1.4.2.5 Juneteenth National Independence Day: June 19th

1.4.2.6 Independence Day: July 4th

1.4.2.7 Labor Day

1.4.2.8 Columbus Day

1.4.2.9 Veteran’s Day: November 11th

1.4.2.10 Thanksgiving Day

1.4.2.11 Christmas Day: December 25th

1.4.3 Quality Control (QC): The contractor shall develop and maintain an effective Quality Control Plan (QCP) to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s QCP is the means by which the contractor is assured the work complies with the requirement of the contract. As a minimum, the contractor shall develop QC procedures that address the areas identified in Technical Exhibit 1, Performance Requirements Summary (PRS). A final QCP shall be submitted to the Contracting Officer Representative (COR) NLT 10 days after contract award. After acceptance of the QCP, the contractor shall obtain the Contracting Officer’s (KO’s) acceptance in writing of any proposed changes to its QCP.

1.4.4 Contracting Officer’s Representative (COR): All contracting actions and/or correspondence should be forwarded through the COR. The COR will act as the Contracting Officer’s representative for technical matters, providing technical direction and discussion as necessary with respect to the specification or statement of work, and monitoring the progress and quality of the contractor’s performance. The COR is NOT an Administrative Contracting Officer (ACO) and does not have authority to take any action, either directly or indirectly, that would change the pricing, quantity, quality, place of performance, delivery schedule, or any other term and condition of the contract, or to direct the accomplishment of effort that goes beyond the scope the statement of work in the contract.

When, in the opinion of the contractor, the COR requests efforts outside the existing scope of the contract, the contractor shall promptly notify the contracting officer in writing. The contractor under such direction shall take no action until the contracting officer has resolved the issue or has otherwise issued a modification to the contract.

In the absence of the Primary COR (due to reasons such as leave, illness, and official travel), all responsibilities and functions assigned to the Primary COR shall be the responsibility of the Alternate COR (if appointed) acting on behalf of the Primary COR.

1.4.5 Quality Assurance Surveillance Plan: The Contracting Officer’s Representative (COR) will monitor contractor performance and complete the Quality Assurance Surveillance Plan Worksheet at the end of the contract period of performance or annually. However, the COR may submit a Quality Assurance Surveillance Plan Worksheet at any time and as often as necessary to document quality levels. If Contractor response to an identified quality deficiency is unsatisfactory, the Contracting Officer or COR will contact the appropriate Contractor representative to implement a plan of action to remedy the identified deficiency.

A quality rating may change from “Green” to “Red” without notice. We anticipate the COR utilizing the “Yellow” quality rating to alert the contracting office of quality issues that have the potential for a “Red” quality rating if corrective action is not taken. If the performance rating for any task in this order is “Red” during any time in the performance period, the COR will notify the Contracting Officer. Refer to Exhibit 2

1.4.6 AT Level I training: This standard language is for contractor employees with an area of performance within an Army controlled installation, facility or area. All contractor employees, to include subcontractor employees, requiring access Army installations, facilities and controlled access areas shall complete AT Level I Awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned, within 10 calendar days after completion of training by all employees and subcontractor personnel. AT level I Awareness training is available at the following website: http://jko.jten.mil.

1.4.6.1 For contractors that do not require CAC but require access to a DoD facility or installation. Contractor and all associated sub‐contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC‐III) and Terrorist Screening Database (Army Directive 2014‐05/AR 190‐13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative); or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

1.4.6.2 iWATCH Training: This standard language is for contractor employees with an area of performance within an Army controlled installation, facility or area. The contractor and all associated sub‐contractors shall brief all employees on the local iWATCH Army program (training standards provided by the requiring activity ATO). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported to the COR NLT 10 calendar days after contract award.

1.4.6.3 OPSEC Training: In accordance with AR 530-1, Operations Security, new contractor employees shall complete Level I OPSEC training within 30 calendar days of their reporting for duty and annually thereafter. The contractor shall submit certificates of completion for each contractor employee to the COR within 15 calendar days after completion of training. Level 1 OPSEC training is available at https://securityawareness.usalearning.gov/opsec/index.htm.

1.4.7 Physical Security. The contractor shall safeguard all Government property provided for contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured.

1.4.8 Contract Manager (CM): The contactor shall designate a CM who shall ensure performance under this contract. The name of this person, and an alternate who shall act for the contractor when the CM is absent, shall be designated in writing to the KO. The CM or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The CM shall work through the COR to resolve issues, receive technical instructions, and ensure adequate performance of services. The CM shall ensure that contractor employees do not perform any services outside the scope of the contract without an official modification issued by the KO. The CM shall ensure contractor employees understand that services performed outside the scope of the contract are performed wholly at the expense of the contractor.

1.4.9 Combating Trafficking in Persons: The United States Government has adopted a zero-tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not engage in severe forms of trafficking in persons during the period of performance of the contract; procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The Contractor shall notify its employees of the United States Government’s zero tolerance policy, the actions that will be taken against employees for violations of this policy. The contractor shall take appropriate action, up to and including termination, against employees or subcontractors that violate the US Government policy as described at FAR 22.17.

1.4.10 Organizational Conflicts of Interest (OCI): The contractor and subcontractor personnel performing services under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCIs, as defined in FAR Subpart 9.5. The contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO. In the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may impose other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the OCI.

2.0 Definitions and Acronyms:

2.1 Definitions:

2.1.1 Contractor: A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

2.1.2 CONTRACTING OFFICER’S REPRESENTATIVE (COR). Authorized representative of the KO appointed in writing to perform specific, limited contract administration functions

2.1.3 Defective Service: A service output that does not meet the standard of performance associated with the PWS.

2.1.4 Deliverable: Anything that can be physically delivered and includes non-manufactured things such as meeting minutes or reports.

2.1.5 Key Personnel: Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.6 Physical Security: Actions that prevent the loss or damage of Government property.

2.1.7 Quality Assurance: The Government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.8 Quality Assurance Surveillance Plan (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.9 Quality Control: All necessary measures taken by the Contractor to ensure that the quality of an end product or service shall meet contract requirements.

2.1.10 Subcontractor: One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.2 Acronyms:

3.0 Government Furnished Property, Material, Equipment and Services (GFP/M/E/S): The Government will provide the property, material, equipment, and/or services listed below solely for the purpose of performance under this contract:

3.1 Property: Military Laundry/OCIE per technical exhibit 3.

3.2 Materials: Military Laundry/OCIE per technical exhibit 3.

3.3 Equipment: Military Laundry/OCIE per technical exhibit 3.

3.4 Services: N/A

3.5 Utilities: N/A

4.0 Contractor Furnished Property, Materials, and Equipment (CFP/M/E): N/A

4.1 General: Except for those items specifically stated to be Government-Furnished in Paragraph 3.0, the contractor shall furnish everything required to perform these services as indicated in Paragraph 1.1.

5.0 Requirements: The contractor shall pick up Bulk Military Laundry/OCIE within 2 business days of call as needed per COR and return within 3 business days after pick-up. Contractor will be responsible for industrial grade cleaning, drying and folding of all Military Laundry/OCIE listed on Exhibit 3. Items should be cleaned using industrial grade washing machines ensuring items are clean, free of debris, stains, dirt, mold, grime, mud, and odors. Billing will be based on “item price” cleaned and returned by the contractor. The pickup and return will take place at the USPFO CIF Rear Loading Dock, 120 Minuteman Pkwy., Frankfort, KY 40601

5.1 Standard: The contractor and CIF representative shall agree on itemized nomenclature and quantity using CIF Laundry/Maintenance Ticket generated through CIF - ISM. The contractor shall maintain accountability of government owned items. Invoice will reflect CIF Laundry/Maintenance Ticket. The contractor is financially responsible for all lost or missing items at replacement cost. Damage shall be noted on invoice and ticket prior to accepts for all out bound and inbound deliveries.

5.2 Bulk Military Laundry/OCIE return: OCIE items shall be returned in bulk, no packaging required. No folding will be required on bulk items such as Sleeping Systems, Wet Weather Jackets, Trousers, Cold Weather Clothing, and Shelter Halves. All items must be fully dry with zero moisture content. Straps and strings shall be tangle free.

5.3 Laundering: The process by which soiled fabric items are cleaned and treated, meeting or exceeding industry standards. The term includes cleaning by mechanical action in appropriate temperature water with solutions of detergents and other additives including water repellent treating, bleaching, bluing, rinsing, chemical rinse (sour, fabric softener, and any other agent for controlling the growth of micro-organisms such as molds and bacteria), starching, ironing, and pressing operations appropriate to the type of fabric and nature of soil.

5.4 Repair: The Contractor shall repair, at the contractor’s expense, all damages to articles which occur while in the custody of the Contractor. Damages include, but are not limited to rips, tears, holes, open seams and replacement of buttons and repair or replacement of broken zippers.

5.4.1 Standards: Thread, material, zippers and buttons of the same type of texture, manufacture, quality, color and color fastness as that used in the manufacture of the article shall be used for repair and replacement. The Contractor shall account for all damages and accept responsibility for all.

5.4.2 The Contractor shall make a diligent effort to ensure that items of personal property (e.g., jewelry, identification cards, driver’s licenses, wallets, checks, etc) discovered during the laundering and dry-cleaning process are delivered and returned to CIF USPFO for Kentucky.

5.4.2.1 Standards: All personal property items discovered shall be promptly identified, collected and sealed in an appropriately sized Kraft or similar paper style envelope.

5.5 Program Management: The contractor shall provide materials and services to accomplish all tasks outlined in the Performance Work Statement throughout the period of performance of the contract.

5.6 ITEM PRICE: Cost of each item by number of pieces for laundry processing.

5.7 Local & State Regulations: The Contractor shall comply with any certifications of labeling requirements arising from state or local department of health regulations.

5.8 Environmental requirements: The Contractor shall be knowledgeable of and comply with all applicable federal, state, and local laws, regulations and requirements regarding environmental protection. In the event environmental laws or regulations change during the term of this contract, the contractor is required to comply as such laws come into effect.

6.0 Applicable Publications: Publications applicable to this PWS are listed below:

Publication (Chapter/Page)

Federal Acquisition Regulation https://www.acquisition.gov/?q=browsefar

Defense Federal Acquisition Regulation Supplement http://www.acq.osd.mil/dpap/dars/dfarspgi/current/index.html or https://www.acquisition.gov/dfars

Joint Travel Regulation (JTR) https://www.defensetravel.dod.mil/site/travelreg.cfm

DoDM 1000.13-M-V1 DoD Identification (ID) Cards (Enclosure 2, paragraph 3.b) 01/23/2014 (Change 1: 07/28/2020) http://www.esd.whs.mil/Directives/issuances/dodm

Federal Information Processing Standards (FIPS) Publication 201-2 Personal Identity Verification (PIV) of Federal Employees and Contractors (paragraph 9) August 2013 http://nvlpubs.nist.gov/nistpubs/FIPS/NIST.FIPS.201-2.pdf

https://www.esd.whs.mil/Directives/issuances/dodm/

DoDI 5200.46 DoD Investigative and Adjudicative Guidance for Issuing the Common Access Card (CAC) 09/09/14 (Change 1: 05/04/2018) https://www.esd.whs.mil/Directives/issuances/dodi/

Homeland Security Presidential Directive (HSPD)-12 Policy for a Common Identification Standard for Federal Employees and Contractors 08/27/2004 https://www.dhs.gov/homeland-security-presidential-directive-12

DoDI 5400.11 Department of Defense Privacy and Civil Liberties Programs 01/29/2019 https://www.esd.whs.mil/Directives/issuances/dodi/

DoD 5400.11-R Department of Defense Privacy Program 05/14/2007 https://www.esd.whs.mil/Directives/issuances/dodm/

DoDD 8140.01 Cyberspace Workforce Management

10/05/2020 https://www.esd.whs.mil/Directives/issuances/dodd/

DoD 8570.01-M Information Assurance Workforce Improvement Program 12/19/2005 (Change 4: 11/10/2015) https://www.esd.whs.mil/Directives/issuances/dodm/

DoD 5220.22-M National Industrial Security Program Operating Manual (NISPOM) 02/28/2006 (Change 2: 05/18/2016) https://www.esd.whs.mil/Directives/issuances/dodm/

Army Directive 2014-05 Policy and Implementation Procedures for Common Access Card Credentialing and Installation Access for Uncleared Contractors 03/07/2014 https://armypubs.army.mil/ProductMaps/PubForm/ArmyDir.aspx

AR 25-2

Information Assurance 04/04/2019 http://armypubs.army.mil/ProductMaps/PubForm/AR.aspx

AR 530-1

Operations Security 09/26/2014 http://armypubs.army.mil/ProductMaps/PubForm/AR.aspx

AR 525-13

Antiterrorism 12/09/2019 http://armypubs.army.mil/ProductMaps/PubForm/AR.aspx

AR 381-12

Threat Awareness and Reporting Program (TARP) (Section II, ¶ 2-4.b) 06/01/2016 http://armypubs.army.mil/ProductMaps/PubForm/AR.aspx

6.1 Applicable Forms: Forms applicable to the PWS are listed below:

DD 1172-2

Application for Identification Card/DEERS Enrollment

I-9 Employment Eligibility Verification 10/21/2019 https://www.uscis.gov/sites/default/files/files/form/i-9.pdf

DD 441

Department of Defense Security Agreement Feb 2020 http://www.dtic.mil/whs/directives/forms/dd/ddforms0001-0499.htm

DD 250

Material Inspection and Receiving Report

TECHNICAL EXHIBIT 1

Performance Requirements Summary (PRS)

This PRS includes performance objectives the Government will use to determine contractor performance and will compare contractor performance to the Acceptable Quality Level (AQL).

5.0 Requirements

Pick up Military Laundry/OCIE as needed per COR within 2 business days and return 3 business days after picking up. Contractor will be responsible for cleaning, drying and folding all Military Laundry/OCIE.

· Laundry/OCIE is picked up within the time required

· Laundry/OCIE is returned within the time required

· Laundry/OCIE is returned without loss of articles

· Laundry/OCIE is returned folded and without loss of articles.

5.1 Program Management

· Provide materials and services to accomplish all tasks outlined in the Performance Work Statement throughout the period of performance of the contract.

TECHNICAL EXHIBIT 2

Quality Assurance Worksheet

QUALITY ASSURANCE WORKSHEET

Performance Rating

Deliverable/Service

Launder Organizational Clothing and Individual Equipment

Yellow

Red

Contract Manpower Reporting

Yellow

Red

Repair of Contractor Damaged articles

Yellow

Red

Return of found Personnel and Military Property

Yellow

Red

Red

Rating Description

Approved by: Date: ________________

TECHNICAL EXHIBIT 3

Bulk Military Laundry/OCIE List

Ver. October 2022