PWS_Addendum.pdf

ADDENDUM TO TRANSCOM PERFORMANCE WORK STATEMENT

FORT RILEY, KANSAS

C.1. General Information: This addendum is to provide Fort Riley, Kansas specific information in reference to the Personal Property Shipment Support Services. Any reference in this addendum is to take precedence over Performance Work Statement as Fort Riley specific information. Any additional information, such as other Appendices, are located at http://www.transcom.mil/dtr/part-iv/ .

C.1.1. Contractor Personnel

C.1.1.1. Program Management: The Contractor shall provide a Program Manager to provide overall program management, guidance, advice, consultation and staff coordination in all activities covered in this PWS. The Program Manager shall be responsive to inquiries concerning any aspect of the operation from appropriate Government personnel.

C.1.1.2. Contractor personnel shall read, write, speak, and understand English.

C.1.1.3. The Contractor shall furnish the names, addresses and citizenship of any and all personnel engaged in the performance of said services. The Contractor shall maintain and provide the COR with a current personnel roster within 5 calendar days of work start date or within 5 calendar days as Contractor personnel changes are made.

C.1.1.4. The Contractor shall not hire any person whose employment would result in a conflict of interest under DOD 5500.7R, Joint Ethics Regulations (JER).

C.1.1.5. Contractor employees shall maintain a clean, neat and professional appearance.

C.1.2. Contracting Officer Representative (COR): The COR will be identified by a separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract;

perform inspections as necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements of technical requirements including Government drawings, designs, and specifications;

monitor Contractor’s performance and notify both the Contracting Office and the Contractor of any deficiencies;

coordinate availability of Government furnished property; and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

C.1.3. Post Award Orientation: The Contractor shall attend any post award conference/meeting convened by the Government contracting activity or the contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5, Post Award Orientation. This meeting will be at no additional cost to the Government.

C.1.4. Coordination Meeting: Before start of performance, the Contractor shall meet with the Contracting Officer (KO) and staff, to discuss the Contractor's quality control system. During the meeting, a mutual understanding of the system details shall be developed, including the forms for recording the Contractor’s Quality Control Plan (QCP) operations, control activities, testing, administration of the system, and the interrelationship of Contractor's inspection and control with the Government's inspection. There may also be occasions when subsequent conferences will be called to reconfirm mutual understandings. These meetings will be at no additional cost to the Government.

C.1.4.1. Periodic Progress Meetings: The KO, COR, and other Government personnel, as appropriate, will periodically meet with the Contractor to review the Contractor’s performance. At these meetings, the KO will apprise the Contractor of how the Government views the Contractor’s performance and the Contactor shall apprise the Government of problems, if any, being experienced. Appropriate action will be taken to resolve outstanding http://www.transcom.mil/dtr/part-iv/ issues. These meetings will be at no additional cost to the Government. These meetings will be at no additional cost to the Government.

C.1.5. Quality Control: The Contractor shall develop and maintain an effective quality control plan to ensure services are performed in accordance with this PWS. The Contractor shall develop, implement, and maintain an effective Quality Control System which includes a written QCP. The QCP shall implement standardized procedure/methodology for monitoring and documenting contract performance to ensure all contract requirements are met. The Contractor’s QCP shall contain a systematic approach to monitor operations to ensure acceptable services are provided to the Government. The QCP, at a minimum, shall address continuous process improvement;

procedures for scheduling, conducting, and documenting inspections; discrepancy identification and correction;

corrective action procedures to include procedures for addressing Government discovered non-conformances;

procedures for root cause analysis to identify the root cause and root cause corrective action to prevent re-occurrence of discrepancies; procedures for trend analysis; and procedures for collecting and addressing customer feedback/complaints.

C.1.5.1. Acceptance of the Plan: The Contractor shall submit its proposed QCP to the KO not later than 10 calendar days after award, for approval. The Government reserves the right to require the Contractor to make changes in its QCP and operations as necessary to obtain the quality specified. The KO will provide the Contractor written acceptance of the QCP and any proposed changes in writing.

C.1.5.2. Notification of Changes: After acceptance of the QCP, the Contractor shall notify the KO in writing of any proposed change. Proposed changes are subject to acceptance by the KO. Any modifications to the contract itself, may propose a change to the QCP.

C.1.6. Quality Assurance: The Government will inspect services rendered by the Contractor. The Government’s quality assurance is not a substitute for quality control by the Contractor. All findings of unsatisfactory or non-performed work shall be resolved in accordance with the QCP. The Contractor shall be responsible for all costs associated with rework. The Government will reserve the right to choose inspection methods to be used in implementing its Quality Assurance Program and to vary inspection methods without notice to the Contractor.

The Government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP) and Performance Requirements Summary (PRS) (located at Technical Exhibit B). The QASP is a Government document focused on what the Government will do to assure that the Contractor has performed in accordance with the requirements of the contract.

C.1.6.1. Inspections: The Government will perform physical security, safety, fire, and environmental inspections on Contractor provided storage facilities in accordance with the Department of Transportation Regulation – Part IV.

The Contractor shall ensure ready access to all Contractor occupied areas by Government inspectors.

C.1.6.2. Inspection Files: The Contractor shall maintain a file of all scheduled and performed Quality Control inspections, inspection results, and dates and details of corrective actions. The file shall be made available to the KO and designated Government representative(s) during the normal hours of operation.

C.1.6.3. Customer Comments or Complaints: The Contractor shall ensure that a customer complaint process is established and advertised. Any complaints shall be brought forth to the COR as well as the KO within 3 calendar days of receipt and any corrective action that was performed. The Contractor shall track and report customer complaints and resolutions as part of the periodic customer satisfaction review to the COR and the KO.

C.1.7. Hours of Operation

C.1.7.1. Normal Hours of Operation: The average workday is eight hours and the workweek is 40 hours. The Contractor shall conduct business between the hours of 8:000AM to 5:00PM Monday through Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed closings. The Contractor shall maintain an adequate workforce for the uninterrupted performance of all tasks defined in this PWS when the Government facility is not closed for the above reasons.

C.1.7.2. Federal Holidays: Any Federal holiday falling on a Saturday or Sunday shall be observed on the date designated by the Federal Government.

New Years Day 1st Day of January Martin Luther King’s Birthday 3rd Monday of January Presidents’ Day 3rd Monday in February Memorial Day Last Monday of May Independence Day 4th of July Labor Day 1st Monday in September Columbus Day 2nd Monday in October Veterans’ Day 11th Day of November

Thanksgiving Day 4th Thursday of November Christmas Day 25th of December

C.1.7.3. Place of Performance: The Contractor shall perform work under the requirements of this contract within the Fort Riley Geographical Area locations (Technical Exhibit A) or other sites identified by the Government.

C.1.7.4. Transition Period: Within 30 days of end of contract, the Contractor shall inventory all Personal Property that is currently being held within the storage area that may not be delivered by the end of the current contract period of performance. Incumbent Contractor shall make provisions with the incoming Contractor to move said Personal Property to the Incoming Contractor’s facility by beginning of the new contract’s period of performance. Any such movement shall be coordinated with the COR as well as with the Contract Administrator before and during the movement and will be at no additional cost to the Government.

C.1.7.5. Installation Access: Contractor and subcontractor personnel working under this contract shall comply with the following installation access procedures. http://www.riley.army.mil/Units/Garrison-Command/Emergency- Services/Access-Information/

C.1.7.5.1. Contractor and subcontractor personnel shall possess a corporate issued identification card and present a valid State Driver’s License/ID Card, proof of insurance, vehicle registration and either a valid DOD ID Card or a Fort Riley Access Pass in order to access the installation. In order to comply with federal Real ID Act standards, Fort Riley will require additional identification for personnel with an Illinois, Minnesota, Missouri, New Mexico or Washington driver’s license. People from these five states accessing the installation will need to provide an alternate form of identification for unescorted access. For more information about Real ID, see www.dhs.gov/real-id-public-faqs.

C.1.7.5.2. Reserved

C.1.7.5.3. Reserved

C.1.7.5.4. Contractor and subcontractor personnel operating non-commercial vehicles or commercial vehicles rated below 1 ton capacity may enter any of the installation access control points during FPCON Alpha only. An increased Force Protection Condition (Bravo, Charlie or Delta) shall require all commercial vehicles used under this contract to use only the 12th Street or Estes Gate. See Section F for commercial vehicle definition.

C.1.7.5.5. Contractor and subcontractor personnel shall comply with all installation’s (FPCON) procedures. The current FPCON posted @ http://www.riley.army.mil/UnitPage.aspx?unit=iWatch provides specific guidance regarding access to Fort Riley. It is the Contractor’s responsibility to check this website and relay the information to their personnel.

C.1.7.5.6. Fort Riley Directorate of Emergency Services (DES) retains the right to refuse entry to the installation.

Refusal of entry shall not relieve the prime contractor from its responsibility to perform as agreed to, and there shall be no additional cost to the Government resulting from refused entry.

C.1.7.5.7. Fort Riley advisories, daily traffic update and other access control point’s hours of operations can be accessed @ http://www.riley.army.mil/NewsViewer.aspx?id=5982.

http://www.riley.army.mil/Units/Garrison-Command/Emergency-Services/Access-Information/ http://www.riley.army.mil/Units/Garrison-Command/Emergency-Services/Access-Information/ http://www.dhs.gov/real-id-public-faqs http://www.dhs.gov/real-id-public-faqs http://www.riley.army.mil/UnitPage.aspx?unit=iWatch%20 http://www.riley.army.mil/NewsViewer.aspx?id=5982

C.1.7.6. Contractor Vehicles: The Contractor shall provide all necessary vehicles to fulfill the requirements under this contract. Contractor vehicles operating within the boundaries of Fort Riley shall have its name clearly visible and affixed to both sides of the vehicle. Contractor employees shall abide by regulations prescribed by the Installation Commander and state laws.

C.1.8. Security Requirements

C.1.8.1. Security Manager: The Contractor shall appoint a security manager on Contractor’s letterhead to the KO at the Pre-Performance meeting. The security manager may be a full-time position or an additional duty position. The security manager shall provide DoD and DA required training to employees.

C.1.8.2. Personnel Security: Contractor and subcontractor personnel performing work under this contract, at no cost to the Government, must have completed police background checks, NCIC Level III background checks and or other background checks as required, on all personnel at the time of beginning performance and maintain the level of security clearance required for the life of the contract. The Contractor shall provide personnel for the performance of contractual services who pass Government security screening.

C.1.8.3. Antiterrorism (AT) Level 1: This provision/contract text is for Contractor employees with an area of performance within an Army controlled installation, facility or area. All Contractor employees, including subcontractor employees, requiring access to Army installations, facilities, or controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies. The Contractor shall submit certificates of completion for each affected Contractor employee and subcontractor employee to the COR (or to the KO, if a COR is not assigned) within 10 calendar days of contract award to ensure compliance with the terms and conditions of the contract. AT Level I awareness training is available at https://atlevel1.dtic.mil/at. AT Level 1 Training can also be coordinated with the ATO at (785) 239-6303. This is an annual requirement.

Reference.

• Department of Defense Instruction (DODI) 2000.16, DoD Anti-Terrorism Standards

• Army Regulation 525-13, Anti-Terrorism

C.1.8.4. Physical Security: The Contractor shall be responsible for safeguarding all Government equipment, information, facilities and property provided for contractor use. The Contractor shall submit a physical security plan to the KO for approval before start of performance. The Contractor shall account for and secure Government facilities, equipment, and materials at the end of each work period.

C.1.8.4.1. Access and General Protection/Security Policy and Procedures: Contractor and all associated sub-contractors employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by Government representative).

The Contractor shall also provide all information required for background checks, NCIC Level III back ground checks and or other background checks as required, to meet installation access requirements to be accomplished by Installation Police Department, Director of Emergency Services, or Security Office.

Contractor workforce must comply with all personal identity verification requirements as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in Contractor security matters or processes. (See Section F)

C.1.8.4.2. iWATCH Training: The Contractor and all associated sub-contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This local developed https://atlevel1.dtic.mil/at training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 15 calendar days of contract award and within 15 calendar days of new employees commencing performance with the results reported to the COR NLT 45 calendar days after contract award.

C.1.8.4.3. OPSEC Standing Operating Procedure/Plan/Training: For OPSEC to be effective DA Civilian, and DOD Contractors must be aware of OPSEC and understand how OPSEC complements traditional security programs. Per AR 530-1 All Contractor employees, including subcontractor employees, requiring access to Army installations, facilities, or controlled access areas shall complete OPSEC Level I training within 15 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies. The Contractor shall submit certificates of completion for each affected Contractor employee and subcontractor employee to the COR (or to the KO, if a COR is not assigned) within 30 calendar days after completion of training by all employees and subcontractor personnel. Training is available at http://cdsetrain.dtic.mil/opsec or by contacting the Installation OPSEC officer at (785) 240-6127.

C.1.8.5. Entry Procedures to Controlled/Restricted Areas: Contractor personnel requiring entry to controlled or restricted areas shall not only be required to pass a NCIC Level III back ground check and or other background checks as required but must also comply with all DoD, DA, and Installation Commander requirements.

C.1.9. Fire and Safety Requirements

C.1.9.1. Fire Prevention and Protection: The Contractor and subcontractor personnel shall comply with AR 420- 90, Fire and Emergency Services and National Fire Prevention Association guidelines. Installation fire prevention personnel may make periodic routine inspections for regulation compliance. Burning of any material by the Contractor is prohibited. (See Section H for additional information.)

C.1.9.2. Safety Program: The Contractor shall develop and implement a safety plan to adhere to Occupational Safety and Health Administration (OSHA), DoD, DA and Installation standards, whichever are the more stringent to ensure work practices provide a safe environment for all employees. Contractor shall submit their Safety Plan to the KO not later than 10 calendar days after award.

C.1.9.3. Protective Items: To comply with OSHA, Contractor and subcontractor personnel shall use protective clothing and equipment (Government-furnished) whenever and wherever required in the performance of services included in this PWS.

C.1.9.4. Safety Instructions: The Contractor shall provide initial safety indoctrination and continuing instruction to all employees to enable employees to conduct their work in a safe manner and to recognize and report hazardous conditions to the appropriate offices for corrective or abatement action. Initial indoctrination shall be provided for:

safe work practices; proper use, care, and maintenance of equipment; reporting hazards, accidents, and mishaps;

employee responsibility for accident prevention and fire prevention; fire evacuation routes and internal shelter areas.

The Contractor shall maintain safety training records that shall be available to the COR or KO during normal duty hours.

C.1.9.5. Safe Work Environment: The Contractor shall provide a safe working environment for employees and ensure safe working practices are observed.

C.1.9.6. Notification of Accidents and Damage to Government Property: The Contractor shall abide by requirements for reporting accidents and loss or damage to Government property in accordance with AR 385-10, The Army Safety Program; AR 385-40, Army Accident Investigations and Reporting; and DA PAM 385-40, Accident Investigations and Reporting. The Contractor shall immediately, within one hour, report any damages of Government property to the hand receipt holder and the COR. The Contractor shall initiate appropriate documentation within three (3) work days and shall provide the COR copies of all damage reports.

C.1.9.7. Injuries: The Contractor shall immediately, within one hour, notify the COR of any injury to a Contractor http://cdsetrain.dtic.mil/opsec employee. The Government will advise the Contractor if additional information or forms are required. The Contractor shall prepare Report of Accident, U.S. Army Accident Report, DA Form 285. The Contractor shall forward the original and one (1) copy to the COR within five (5) workdays after a reportable accident occurs.

C.1.10. CONTRACTOR MANPOWER REPORTING

C.1.10.1 The Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the Contractor shall report ALL contractor manpower (including subcontractor manpower) required for performance of this contract. Due to new security restrictions, all users will have to re-register on the new website even if previously registered on a previous version of Contract Manpower Reporting Application (CMRA). The registration process is illustrated in the new User's Manual on the new 3.0 website. The Contractor shall be required to complete all of the required information in the format below by going to this website: https://cmra.army.mil.

a. Contractor, Requiring Activity, Principal Assistant Responsible for Contracting (PARC), CO, COR/COTR. (Note: Select Contractor as your profile)

b. Contract number, including task and delivery order number.

c. Beginning and ending dates covered by reporting period.

d. Contractor name, address, phone number, e-mail address, identity of contractor employee entering data.

e. Estimated direct labor hours (including sub-contractors).

f. Estimated direct labor dollars paid this reporting period (including sub-contractors).

g. Total payments (including sub-contractors).

h. Predominant Federal Service Code (FSC) reflecting services provided by contractor (and separate predominant FSC for each sub-contractor, if different).

i. Estimated data collection cost.

Organizational title associated with the Unit Identification Code (UIC) for the Army Requiring Activity (the Army Requiring Activity is responsible for providing the contractor with its UIC for the purposes of reporting this information).

Locations where Contractor and sub-contractors perform the work (specified by zip code in the United States and nearest city, country, when in an overseas location, using standardized nomenclature provided on website).

Presence of deployment or contingency contract language.

Number of Contractor and sub-contractor employees deployed in theater this reporting period (by country).

C.1.10.2 As part of its submission, the Contractor shall also provide the estimated total cost (if any) incurred to comply with this reporting requirement. Reporting period will be the period of performance not to exceed 12 months ending September 30 of each government fiscal year and must be reported by 31 October of each calendar year.

Contractors may use a direct Extensible Markup Language (XML) data transfer to the database server or fill in the fields on the website. The XML direct transfer is a format for transferring files from a contractor's systems to the secure web site without the need for separate data entries for each required data element at the web site. The specific formats for the XML direct transfer may be downloaded from the web site.

https://cmra.army.mil/

C.1.10.3 The cost of this reporting system is the result of the Contractor’s costs completion of the report. This mandatory reporting shall be completed upon award of the contract. Contractor shall receive immediate email confirmation when they input their data into the Contractor Manpower Reporting system.