PWS A4 LOG IT DRAFT.1.51024.pdf

FA7014‐XX-X-XXXX

PERFORMANCE WORK STATEMENT

FOR

Air Force Logistics (AF/A4) Chief Information Office (CIO), Systems Integration, Logistics Management, and Mission Support

AT

Pentagon, Washington D.C.

3 MARCH 2024 DRAFT

Table of Contents

1.0 DESCRIPTION OF SERVICES

1.0.1 General

1.0.2 Scope

1.0.3 Background

1.0.4 Objective

1.0.5 Current A4 IT and Technology Environment

1.0.6 Task Descriptions

1.1 TASK 1 – ENTERPRISE AF/A4 IT/TECHNOLOGY OPERATIONS SUPPORT

1.1.1 Subtask 1 – IT Strategy Support

1.1.2 Subtask 2 – IT Policy Support

1.1.3 Subtask 3 – Strategic Planning and Communication Support

1.1.4 Subtask 4 – Provide A4 Portfolio Board (A4 PB) Governance and Organizational Support 13

1.2 TASK 2 – ENTERPRISE AF/A4 IT PORTFOLIO MANAGEMENT SUPPORT

1.2.1 Subtask 1 – Provide IT System Compliance / IT Functional PfM Oversight/Organizational Execution Plan Support

1.2.2 Subtask 2 – Provide Authorizing Official Designated Representative (AODR) / Security Surveillance Support

1.2.3 Subtask 3 – Provide FIAR Support

1.3 TASK 3 – ENTERPRISE AF/A4 IT/TECHNOLOGY TRANSFORMATION

SUPPORT

1.3.1 Subtask 1 – Provide Technology Evaluation and Integration Support

1.3.2 Subtask 2 – Provide Technology Integration Support

1.3.3 Subtask 3 – Provide IT/Technology Innovation Support

1.3.4 Subtask 4 – Requirements Definition Support and Enterprise Services Exploitation

1.3.5 Subtask 5 – Provide Monitoring and Advise in Support of Migration and Transition of AF/A4 Systems

1.3.6 Subtask 6 – Provide IT Legacy Restoration Development, Integration, and Sustainment Support

1.3.7 Subtask 7 - Enterprise Mobility Management Technology Support:

1.3.8 Subtask 8 - Provide “FlightLine of the Future” Concept Support:

1.3.9 Subtask 9 - Mobile Enterprise Services Support:

1.4 TASK 4 – ENTERPRISE AF/A4 IT/TECHNOLOGY PORTFOLIO RESOURCING

SUPPORT

1.4.1 Subtask 1 – Provide Resource Management (RM) Support

1.5 TASK 5 – ENTERPRISE AF/A4 IT/TECHNOLOGY DATA AND ANALYTICS

SUPPORT

1.5.1 Subtask 1 – Provide Enterprise Architecture Support

1.5.2 Subtask 2 – Provide Data Strategy & Management Support for AF/A4 Initiatives and Transformation Efforts

1.6 TASK 6 – SUPPORT AF/A4 CONTINUOUS PROCESS IMPROVEMENTS (CPI),

INTEGRATION, INITIATIVE MANAGEMENT, AND CHANGE MANAGEMENT

SUPPORT

1.7 TASK 7 – SUPPORT THE AF/A4L MAINTAINENCE AND LOGISTICS

ENTERPRISE

1.7.1 Subtask 1 – Provide Logistics Strategy Planning and Development Support

1.7.2 Subtask 2 – Provide Maintenance and Logistics Planning and Execution Support 37

1.7.3 Subtask 3 – Provide Repair Network Integration (RNI) Support

1.8 TASK 8 – PROJECT MANAGEMENT SUPPORT

1.8.1 Subtask 1 – Coordinate Meetings and Documentation

1.8.2 Subtask 2 - Manage Contract Personnel

1.8.3 Subtask 3 - Provide Key Personnel

2.0 SERVICE/DELIVERY SUMMARY

2.1 Service Summary

2.2 Deliverables

2.3 Quality Control

2.3.1 Quality Assurance

2.3.2 Quality Control Plan (QCP)

3.0 GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, MATERIAL,

INFORMATION, OR SERVICES

3.1 Government Furnished Property, Equipment, Material, Information, or Services

4.0 GENERAL INFORMATION

4.1 Scheduling Concerns

4.1.1 Duty Hours

4.1.2 Core Duty Hours and Base Shutdown/Inclement Weather

4.2 Travel

4.2.1 Local Travel

4.2.2 CONUS Travel

4.2.3 OCONUS Travel (e.g., to EUCOM and/or PACOM Area of Responsibility):

4.2.4 Guidance

4.2.5 Invoice and Trip Reports:

4.3 Security Instructions

4.3.1 Physical Security

4.3.2 Access Control

4.3.3 Pass and Identification Items

4.3.4 Retrieving Identification Media

4.3.5 Communications Security (COMSEC)

4.3.6 Contractor Identification

4.4 Emergency Operations/Mission Essential Personnel

4.5 System for Award Management (formerly CMRA) ........ Error! Bookmark not defined.

4.6 Miscellaneous Paragraphs. .............................................. Error! Bookmark not defined.

4.6.1 Freedom of Information Act (FOIA)

4.6.2 For Official Use Only (FOUO). ............................... Error! Bookmark not defined.

4.6.3 Privacy Act

4.6.4 Records

4.6.5 Safety Concerns

4.6.6 Project Policy

4.6.7 Inherently Governmental Functions

4.6.8 Ethics

4.6.9 Professional Appearance of Work Space

4.6.10 Non-Personal Services

APPENDIX 1 ............................................................................. Error! Bookmark not defined.

1.0 DEFINITIONS, ABBREVIATIONS, AND ACRONYMS .......... Error! Bookmark not defined.

2.0 ACRONYMS .................................................................. Error! Bookmark not defined.

1.0 DESCRIPTION OF SERVICES

1.0.1 General.

The purpose of this procurement for the AF Logistics, Engineering, and Force Protection’s (AF/A4) Directorate for Resource Integration and the Directorate for Logistics (the client organization) is to provide expert advice and support with the management, improvement, and integration of the AF/A4 Logistics, Engineering, and Force Protection (LEF) activities.

AF/A4 is responsible for the development and implementation of logistics policy and for organizing, training, and equipping logistics forces for all facets of LEF, including AF Logistics, Security Forces, and Civil Engineering. AF/A4 ensures Agile Combat Support (ACS), sustainment, and readiness through planning, programming, and budgeting. The organization supports the National Command Authority, Joint Staff, and Major Commands (MAJCOMs) through war plan annexes as well as by establishing weapon system logistics performance measurements and metrics. AF/A4 is composed of multiple directorates; however, this TO will support primarily the Directorate of Resource Integration (AF/A4P), the Directorate of Logistics (AF/A4L), and the Directorate of Security Forces (AF/A4S).

AF/A4P is responsible for the AF’s LEF strategic integration, governance and strategy. A4P prepares and manages resource programs for AF aircraft, missiles, munitions, War Reserve Materiel (WRM), support equipment, vehicles, logistics information systems, as well as engineering and force protection. A4P serves as AF/A4’s representative to the Air Force Group and Board as part of the Air Force Corporate Structure (AFCS), validating requirements and defending budget requests through Corporate Resource Panels, Air Force Council, Office of the Secretary of Defense (OSD), Office of Management and Budget (OMB), Joint Chief of Staff (JCS), and congressional review and enactment. AF/A4P acts as the A4 Functional Chief Information Officer (CIO), Portfolio Owner and Chief Architect for the LEF Information Technology (IT) and technology portfolios. AF/A4P and AF/A4S currently perform duties as the Authorizing Official for information systems listed on the AF/A4 Authorized Boundary List (ABL) and consults on security matters for all LEF IT systems. The Directorate develops and guides implementation of A4 IT and technology strategy, plans, policy, governance, Business Enterprise Architectures (BEA), standards, resources, and investments, as well as provides oversight responsibilities of the A4 IT Portfolio Organizational Execution Plan to include aligning IT Investments to the DoD and AF Functional Strategies and Business Operations Plans. AF/A4P also chairs and manages the AF/A4 Portfolio Board (A4 PB) governance process and structure and is responsible for the planning, management, and reporting of process improvement and business transformation across the LEF communities through employment of Air Force Smart Operation endorsed continuous process improvement methodologies. A4P also prepares and manages the Weapons Systems Sustainment portfolio that includes 120+ programs and performs requirements validation, involving a risk assessment framework supporting optimization of limited resources towards enterprise priorities. A4P also serves as AF/A4’s representative to the Air Force Group and Board as part of the Air Force Corporate Structure (AFCS) system.

AF/A4L develops AF logistics policy and manages Enterprise Logistics Governance to guide the development and execution of the Enterprise Logistics Strategy that supports AF and Department of Defense (DoD) Strategic goals and objectives. AF/A4L also develops and executes engagement strategies with key stakeholders (OSD, Congress, industry, etc.) to ensure stakeholder equities are incorporated in logistics policy and strategy and to develop stakeholder understanding and support of enterprise logistics interests.

AF/A4S develops and ensures effective integrated defense doctrine, policies and plans to protect and defend air, space and cyberspace assets, missions and personnel. This includes defending and enabling AF, Joint and Coalition missions. Serves as the AF focal point for all doctrine, policy, standards and operational issues involving nuclear and non-nuclear security and nonlethal weapons. This directorate serves as the AF/A4 focal point for execution of the following multi-disciplined force protection efforts: physical security, integrated defense, expeditionary deployments, combat arms, law and order operations, area security operations, antiterrorism, crime prevention, resources protection, corrections and serves as the Executive Agent for the Department of Defense Military Working Dog Program.

AF/A4 Mission is responsible for providing logistics support to the AF in carrying out the organizing, training, and equipping of personnel for all facets of LEF programs for the AF.

Additionally, AF/A4 is responsible for developing policy and providing resources and logistics assistance to deliver effective ACS across the full spectrum of the Air and Space Expeditionary Force (AEF). ACS consists of creating, sustaining, and protecting all Air and Space Forces across all military operations. ACS ensures that responsive expeditionary support for right-sized forces used in Joint operations is achievable within resource constraints. In accomplishing this mission, AF/A4 validates requirements and defends budget request through Corporate Resource Panels, Air Force Council, OSD, OMB, JCS, and congressional review and enactment.

1.0.2 Scope.

This TO will support the Directorate of Resource Integration (AF/A4P), the Directorate of Logistics (AF/A4L), and Directorate of Security Forces (AF/A4S) to include supporting communities. The contractor shall provide expert managerial, financial, business process reengineering, and IT-related expertise in support of the full portfolio of LEF functional processes, systems/initiatives, and the activities associated with maintaining, improving, and integrating those systems/initiatives. This includes providing CIO-type IT support, strategic planning, integration, compliance support, and IT and functional governance across the AF logistics portfolio, Financial Improvement Assessment Remediation (FIAR) timelines, Chief Financial Officer (CFO) support, business intelligence support, as well as support to other logistics modernization and transformation programs and activities. AF/A4 serves as the FIAR Secretariat for all A4 processes and systems. This includes remediation tracking, reporting, recommendations, system remediation, and process work-arounds. The AF/A4’s CIO and CIO Support Division responsibility spans the portfolio systems, consisting of approximating 300+ systems, and includes AF logistics emerging and fielded program support such as Mobile Technology integration, Repair Network Integration (RNI), Basing & Logistics Analytics Data Environment (BLADE), Theater Integrated Combat Information Management System (TICMS) and legacy support programs. Support also includes policy and strategy development, project support, BEA development/maintenance, governance support, resources management and Program Objective Memorandum advocacy, and functional requirements management and definition for the BLADE capability.

The contractor shall perform the scope of work described in this Performance Work Statement (PWS) primarily at JB Andrews, MD and in the Washington, D.C., metro area. Some work will be performed at Wright-Patterson AFB, Ohio, Maxwell AFB-Gunter Annex, Alabama, JB San Antonio, Texas, and Joint Base Langley-Eustis, Virginia (441ST VSCOS). Some Continental United States (CONUS) and Outside the Continental United States (OCONUS) travel is expected.

1.0.3 Background.

The 2022 National Defense Strategy demands that the Air Force focus on great power competition in environments where logistics and supply lines that once enjoyed relative sanctuary are now susceptible to attack. This will require command and control across all domains – sea, land, air, space, and cyber. To meet and exceed these requirements, as defined in the Sustainment Strategy Framework (SSF) the Air Force will, “transform the sustainment enterprise from a federation of fragmented organizations, focused on local optimization, to Total Force, operational readiness-focused network.” As part of the broader Department of Defense (DoD) effort to better support the warfighter and to meet financial improvement audit readiness timelines, the Air Force (AF) is focused on transforming and optimizing the sustainment (A4) enterprise to meet operational and financial readiness requirements as described in the National Defense Strategy. Ensuring alignment to higher-level strategies (ie.

National Military Strategy, National Defense Business Operations Plan, Air Force Business Operations Plan, Digital Air Force Strategy, Artificial Intelligence Strategy, etc), Air Force Operating Concepts (ie. Multi-Domain Operations (MDO), Joint All Domain Command and Control (JADC2), Logistics Under Attack, etc), A4 Strategic Focus Areas and Strategic concepts (ie. Persistent Logistics, Strategic Sustainment Framework, Installation Investment Strategy, Integrated Base Defense, etc) and applicable capability, governance and planning processes supporting A4 equities, is a critical part of this effort is transforming its business processes, remediating and modernizing its systems and organizational structures, and capitalizing on advanced data analytics and methods. A major focus of this effort is the integration of activities and information systems across the AF’s logistics enterprise to better meet the needs of the military in all theaters. The AF/A4 Sustainment Strategic Framework outlines four “highly interdependent” lines of effort to meet the current and future requirements of the NDS: enhancing mission generation, improving enterprise material support, expanding enterprise repair networks, and capitalizing on new data analytics methods. AF/A4 CIO efforts and future projects are critical to achieving the desired end state outlined in this strategy.

The AF/A4 CIO is transforming its Portfolio Management methodology and approach (to include governance, strategy, data, technology insertion and innovation processes) to enable the LEF Enterprise with the strategic, operational, and tactical agility to rapidly deliver operational effects to the order of battle and effectively manage the ~$2.8B IT portfolio of information systems. The team oversees and manages 3 Program Elements (checkbooks) and must navigate through a panoply of mandates and processes to remain compliant, legal and cyber secure. This effort shall include:

a. Reducing approximately 140+ IT systems to a much smaller number and re-host any remaining to an approved cloud environment.

b. Preparing the remaining Logistics applications identified for migration to the cloud onto an approved cloud environment.

c. Continuing to effectively and efficiently conduct secure operations (Risk Management

Framework (RMF)) closest to the mission for security (change management).

d. Streamlining and improving policy development and update processes.

e. Developing a plan to educate and train competent, ready cyber security workforce.

f. Achieving and sustaining FIAR on behalf of A4 in coordination with other organizations and MAJCOMs.

g. Developing and institutionalizing rapid technology insertion (or innovation) processes across A4 domains.

h. Developing and integrating data standardization, governance, analytics, and policies.

AF/A4S - DoD requires experience in administrative, clerical, technical, and military work that involves protecting property, equipment, data, and materials. These protection responsibilities require knowledge of protection related laws and regulations, law enforcement operations, practices, and techniques involved in maintaining order and protecting life and property. The protection portfolio includes, but is not limited to, the following activities.

a. Program and project management of protection related security technology systems.

b. Policy, regulatory expertise and program and project management of specialized protection portfolio programs (i.e. Tactical Air Base Defense, Counter-small UAS, Military Working Dog, Small Arms and Lite Weapons), amongst others.

c. Policy, regulatory expertise and program and project management of law enforcement related activities, to include criminal case management, indexing, and related law enforcement systems and technologies.

1.0.4 Objective

The objective of this TO is to provide expert support in the areas of business-oriented planning, design, and monitoring. The primary objective is to provide expert monitoring, oversight, strategy, change management, and guidance to the A4 CIO and staff as legacy logistics systems and data are integrated into the overall mission of the AF/A4 and new capabilities are deployed based on industry best practices (e.g. Agile development), and provide infrastructure recommendations and re-hosting opportunities to more effectively and efficiently support DevSecOps. An additional objective of this TO is to provide A4 Logistics, Engineering, and Force Protection policy development and Enterprise A4 Governance management in order to guide the development and execution of the Enterprise Logistics Strategy.

AF/A4 requires expert support to advise the functional and CIO staff as it undertakes a significant transformation to facilitate functional and IT best practices throughout the domain.

While there are pockets of consistency in the workload of this organization, most of the work is unstructured, complex, cutting edge, involves technological unknowns and is often subject to changing requirements and priorities. While the current focus is primarily on Logistics and Supply Chain Management (LSCM) functional systems, standardization into civil engineers and security forces is expected to rapidly gain traction. This will require change specialists to work with the field level systems and capability owners. This requirement is currently focused on the LSCM functional systems with standardization into security forces area. As part of the AF’s migration plan, work with the field-level systems and capability owners also includes technology strategy, oversight, compliance, advocacy, and development of compliance artifacts and roadmaps to justify funding. The contractor shall be responsible for reviewing higher level strategies and developing A4 CIO strategic products to help shape the strategic landscape as part of development and execution of an IT Innovation Management Framework operating concept that takes into consideration the entire A4 CIO Portfolio as well as how best to ensure alignment across the AF Enterprise.

The contractor shall be required to have deep, expert knowledge and understanding of the A4 business processes, technical baselines of A4 IT systems and technical baselines of the AF and DoD hosting platforms to enable rapid and thorough COA development, assessment, recommendations and decisions. The contractor shall also have expert knowledge of A4 business and IT & Operational Technology (OT) integration challenges, and have past performance in developing and providing solutions for enterprise integration and long-term supportability in this or an equivalent space.

1.0.5 Current A4 IT and Technology Environment

The LEF IT portfolio is comprised of various legacy and modernized platforms. The AF must continue to support aging IT until new capabilities are deployed with reengineered business processes across Doctrine, Organization, Training, Materiel, Leadership and Education, Personnel, and Facilities (DOTMLPF). This requires fundamentally transforming the current Logistics IT and technology cultural and procedural paradigm from deploying technology in a block approach to utilizing Agile planning, development, and execution methodologies.

This includes rapidly inserting emerging/existing technologies to leapfrog legacy environment limitations, instead of the modernization of every legacy system as the traditional approach requires. The AF/A4P Directorate, on behalf of the A4, is also adjusting the roles and responsibilities across the full LEF functional mission area to include how IT is developed and deployed. This includes change management and performance metrics ensuring best practices and correct processes are institutionalized across the Executive, Management, and Execution tiers across the AF to optimize mission generation in the field.

1.0.6 Task Descriptions

The contractor shall provide support for the task areas and directorates described in greater detail in the subsequent sections. Each task/subtask area is supported by a government lead. The contactor shall work to develop and coordinate working products with the applicable government lead. The AF requires high-quality expertise in planning, coordination, and technical monitoring roles. Project Management Support which provides the integration of the task areas is critical.

a. Task 1 – Enterprise AF/A4 IT/Technology Operations Support

b. Task 2 – Enterprise AF/A4 IT/Technology Portfolio Management Support

c. Task 3 – Enterprise AF/A4 IT/Technology Transformation Support

d. Task 4 – Enterprise AF/A4 IT/Technology Portfolio Resourcing Support

e. Task 5 - Enterprise AF/A4 IT/Technology Data and Analytics Support

f. Task 6 – Support AF/A4 Continuous Process Improvements (CPI), Integration, Initiative

Management, and Change Management

g. Task 7 – Support the AF/A4L Maintenance and Logistics Enterprise

h. Task 8 – Provide Additional As-Needed Support

i. Task 9 – Project Management Support (supports and integrates the entire TO)

1.1 TASK 1 – ENTERPRISE AF/A4 IT/TECHNOLOGY OPERATIONS SUPPORT

The contractor shall support development of Enterprise Logistics, Engineering and Force Protection IT and technology strategy, policies, communications plans & products, Enterprise Architecture, & Data strategy, guidance & oversight.

1.1.1 Subtask 1 – IT Strategy Support

The contractor shall remain engaged in overall national, defense, service, government and industry strategies and techniques that may be of value to the AF/A4 community. The contractor shall advise and consult the A4 CIO and CIO support division in areas of strategic development, facilitate &/or participate in working group sessions, recommend continuous process improvement practices, and execute configuration management technical services to assist in the development and revisions of a comprehensive A4 IT/technology strategy on behalf of the A4 CIO and the CIO Support Division.

AF/A4’s technology strategy support – AF/A4 is taking a comprehensive approach to incorporating technologies, to include IT, to better support the Logistics, Engineering & Force Protection mission. The contractor shall provide the following support:

a. Collaborate with strategic stakeholders & leaders within the DoD, Dept of the Air Force

(DAF) and MAJCOM staffs to build a shared perspective of the state of AF/A4 IT and technology portfolios. Contractor shall prepare for facilitated sessions (various locations possible) with stakeholders & leaders as required as part of an overall strategy development effort.

b. Facilitate continuous process improvement (e.g., CPI, Agile methodologies) meetings with senior AF Logistics leaders. The effort shall include proven methods of understanding complex group dynamics with respect to senior executives. This includes education of best practices in process reengineering efforts for large scale IT programs.

c. Assist with development of an A4 IT strategy and identification of subsequent CPI process improvement projects that align to that strategy.

d. Provide engineering, financial, and data analysis to align AF processes, organizational structures, career fields, and training to align with the comprehensive strategic landscape.

e. Conduct assessments and analyses by providing input to assist senior leadership in efforts to develop and implement an AF/A4 IT Concept of Operations (CONOPS).

f. Advise and assist with development of a strategic communication plan, playbook, and products to socialize A4 CIO strategic story & activities to stakeholders that influence or are impacted by these efforts.

1.1.2 Subtask 2 – IT Policy Support

The contractor shall provide standardized AFI 33-360 policy expertise to update and support the A4 CIO and staff logistics system integration policy. This policy shall be in accordance with overarching AF/A4 CIO, AF, and DoD policies. The contractor shall:

a. Support coordinating and completing iterations of draft polices, organizing and planning

Integrated Project Teams (IPTs), and coordinating with various AF stakeholders.

b. Support technical writing and editing of guidance memorandums, draft and final AFI updates, as well as new AFIs in accordance with AFI 33-360.

c. Draft coordination packages for signature.

d. Support the development, integration, and quality control of enterprise and functional policy written within AF/A4P in order to address new initiatives.

e. Assist with development and coordination of guidance memorandums for AF/A4 IT and support and coordinate efforts to institutionalize them in formalized policies.

f. Research and provide recommendations to existing policy to support A4 IT requirements.

g. Analyze policy changes for adherence to congressional, OSD, AF, and AF/A4 policy, guidance, and strategy.

h. Coordinate with AF, OSD, A4 leadership, and other industry and Government experts to ensure comprehensive and accurate A4 IT policy development.

1.1.3 Subtask 3 – Strategic Planning and Communication Support The contractor shall support AF/A4 strategic planning by developing policies and procedures for corporate AF/A4 objectives and guidance to implement information systems modernization and integration efforts. The contractor shall provide technical and management support for the planning, execution, and reporting of strategic planning issues by providing the following support:

a. Develop recommended roadmaps to align A4 capabilities to resourcing requirements, provide analysis and identification of capability gaps and Program Objective Memoranda (POM)/planning shortfalls, and propose a path forward for seamless execution across the enterprise. This includes, but not limited to: Developing supply, maintenance, product support, deployment and distribution, and Joint All Domain Command and Control (JAD- C2), Logistics Under Attack (LUA), & Persistent Logistics concepts, etc.) capability and technology roadmaps with time-phased resource plan (Section 5, Deliverable 13).

b. Provide subject matter expertise for the drafting, coordinating, maintaining, and revising AF Strategic Plans while working in collaboration with higher DAF HQ and DoD agencies’ strategy, governance, and policies.

c. Monitor Congressional law, OSD and AF guidance, regulations and direction, and emerging commercial technologies and business practices to evaluate the impact to the AF/A4 strategy, making recommendations for strategy updates. The contractor shall draft supporting documentation, maintaining the currency and configuration control of the A4 CIO and CIO support division inputs to the overall A4 strategy.

d. Evaluate information systems’ progress toward meeting strategic goals and objectives and report on progress and recommend corrective actions as needed

e. Perform change management activities to ensure key stakeholder engagement and strategy discipline.

f. Define an as-is state and develop metrics to track progress toward approved AF/A4 CIO objectives.

g. Monitor, assess, and provide input for recommendations on strategic plans for the insertion and integration of emerging technology into AF systems, concepts, capabilities, and activities.

The contractor shall provide expert strategic communications support, project management, and training/communication products. The contractor shall provide the following support:

a. Develop strategic communications for senior leader (e.g., AF/A4, A4 CIO) engagements with industry, A4 Congressional Liaisons, DAF, and DoD.

b. Assist with development and update of any web-based training course materials and products to support the task area.

c. Assist with development and update of strategic communications products (e.g., A4 CIO presentations, IT Governance products, A4 Governance products), which could include products like immersion-level briefings, Fact Sheets, Meet-Sheets, Strategic Plans, Communication Guides, stakeholder analysis, organizational readiness assessment, strategic communications strategy (leadership alignment and stakeholder involvement), and Capability Assessments.

d. Update strategic communications including organizational portal web pages and SharePoint sites as needed.

e. Complete strategic communications surveys (e.g., stakeholder analysis).

f. Resolve strategic communications issues, prepare corrective action plans, and track results.

g. Provide strategic communications expert support to individual initiatives to develop strategic communications plans and review strategic communications products.

h. Assist with developing and maintaining strategic communications-related assessments, reports, communication documents, management documents, briefings, etc.

i. Coordinate strategic communications support/activities with the change management representatives responsible for executing the overall A4 CIO strategy.

j. Support division on CIO award package submissions.

k. Provide professional printing support for strategic communication products where government resources are unavailable.

l. Support Strategic Communication efforts using different media methods (visual, audio, video, written, etc.).

1.1.4 Subtask 4 – Provide A4 Portfolio Board (A4 PB) Governance and Organizational Support The contractor shall provide support to the A4 PB governance process, to include subordinate and adjacent governance bodies. The contractor shall provide expertise in program management, standard processes, technical writing, AF Logistics, and CPI. The contractor shall provide facilitation, CPI, and Change Management (CM) technical services to the A4 Portfolio Board Governance to include applicable working groups and other governance bodies, as required.

The contractor shall review, evaluate, assemble, coordinate, and provide subject matter expertise to Air Force Task Leads for routing of assignment recommendations involving AF/A4P. This activity refers to the Air Staff workflow and tasking system. The contractor shall use Enterprise Task Management Software Solution (ETMS2) or Outlook Workflow application (or similar software). Activities shall include:

a. Format, update, and coordinate briefings for Air Staff and DoD meetings, to include senior

AF leadership meetings (e.g. A4 Enterprise Council, Defense Business System Updates, CORONA, etc.)

b. Participate from an Installations and Logistics Information Systems perspective in analyzing AF and DoD Business Operations Plan lines of effort and subsequent taskings.

c. Apply logistics program expertise to assist with preparing input to and coordinating staffing papers and staffing packages in response to congressional staffers, DoD, OSD, SAF, CSAF, Air Staff, and inter-agency inquiries.

d. Coordinate working group sessions, forums, and meetings to include developing agendas, facilitating the meetings, monitoring action items, and producing minutes.

e. Track staff actions and work assignments using MS Workflow, Outlook, and ETMS2 applications. The contractor shall monitor all inquiries and responses.

f. Support the Continuity of Operations (COOP) program, developing and updating personnel rosters and emergency evacuation plans, as required.

g. Assist with briefing new Division and A4 CIO personnel on the organization and its processes.

h. Assist in determining external staff action request applicability for AF/A4P for example ETMS2 tasks will be reviewed for applicability prior to accepting and routing to OPR/OCR(s). If not applicable, follow HAF business rules to seek proper reassignment.

i. Provide distribution of work requests to appropriate staff members.

j. Edit staff’s written responses for completeness and format requirements.

k. Route completed staff actions (packages) to appropriate offices as required.

l. The contractor shall plan, organize, and coordinate organizational business practice and taskings. The contractor shall function as the workflow manager. The contractor shall ensure that these taskings are properly routed to SMEs and that the tools sets (e.g., ETMS2, Outlook, and others) are properly managed. Once the suspenses are assigned by the Government, the contractor shall ensure these items are assembled in a timely manner and the correct format for higher-level approval.

The contractor shall also perform the following A4 Portfolio Board (A4 PB) Governance activities:

a. Facilitate and support the strategic goal for an overarching A4 IT Governance and

Strategy Alignment, supporting an integrated logistics, Civil Engineering (CE), Security Forces (SF) forum for the A4 CIO and other Senior Leaders with a defined and coordinated AF/A4 IT and technology roles and responsibilities.

b. Draft/update Charters for logistics CIO function, structure, and governance.

c. Develop and maintain a CONOPS and process guide, detailing A4 PB governance processes (Section 5 Deliverable 14).

d. Develop and maintain standardized A4 PB processes to be used by all A4 PB projects.

e. Develop and maintain standard templates that are used to move decisions and information through all the A4 PB governance bodies.

f. Develop and upload documents to a SharePoint site for the A4 PB in order to facilitate the visibility of the A4 PB governance processes and ensure appropriate records management to store records, templates, trainings, etc.

g. Provide consultation on the development of governance processes to users and members in their new roles and responsibilities.

h. Support the operation of the governance structure in accordance with the processes and standard work outlined in the governance CONOPS.

i. Facilitate and provide logistical support for meetings of all A4 PB governance bodies, to include weekly A4 PB governance secretariat meetings. The forum for these meetings will be a combination of Microsoft Teams virtual online meetings, and in- person meetings, with the predominance of meetings being virtual. Facilitation includes meeting preparation such as agenda development, correspondence to members and advisors, calendar invites, meeting site preparation, recording minutes/decisions, SharePoint maintenance/updates, etc.

j. Develop and maintain A4 PB quality control processes to ensure adherence to process and templates prior to governance body decisions.

k. Utilize CPI process improvement theory and techniques. The contractor shall conduct ongoing assessments of the AF A4 PB Governance. The contractor shall provide recommendations to continuously improve governance processes, standard work templates, and IT enablers such as SharePoint. The contractor shall implement these recommendations upon Government approval.

1.2 TASK 2 – ENTERPRISE AF/A4 IT PORTFOLIO MANAGEMENT SUPPORT

On behalf of A4 CIO, AF/A4 is implementing functional PfM for AF Logistics IT investments to assess, evaluate, and govern against the A4 Flight Plan and IT Strategy. The contractor shall assist with Portfolio Management Support by incorporating IT investment guidance to develop annual Organizational Execution Plan Certification, as well as guidance and oversight to assist portfolio system owners/program managers in providing accurate data in the Information Technology Investment Portfolio Suite (ITIPS) and DoD Information Technology Portfolio Repository (DITPR), Integrated Business Framework Data Alignment Portal (IBFDAP) and SNaP-IT for their application/system. AF/A4’s PfM process will improve the visibility and management of resources allocated for IT while enabling the AF/A4 to assess, prioritize, and allocate funding for IT. Additionally, PfM ensures IT investments align with mission requirements at the right level of risk and cost. The contractor shall assist the AF/A4P Functional PfM Lead by implementing and managing AF LEF portfolio management in accordance with SAF/CN (AF CIO) and SAF/MG (DCMO) guidance and policy.

1.2.1 Subtask 1 – Provide IT System Compliance / IT Functional PfM Oversight/Organizational Execution Plan Support The contractor shall provide oversight for the AF/A4 LSCM and I&E Portfolios in accordance with SAF/MG and SAF/CN directives. This support shall include:

a. Preparing A4 FY OEP Guidance for all sub-PfMs.

b. Develop and Maintain a Compliance Process Guide for sub-PfMs to understand criteria expectations.

c. Support AF CIO and A4 CIO staff with managing the enterprise implementation of mandates for A4 - examples include Windows 10 Compliance, PKI Enablement, Re- hosting efforts/Common Computing Environment/Federal Data Center Consolidation Initiative

(FDCCI).

d. Tracking and monitoring Portfolio Compliance Status to ensure appropriate oversight – capture and brief all non- compliant system status, reason for non-compliance, estimated date of compliance, what is being done to achieve compliance, and impact of non-compliance (resources, contracts, etc.).

e. Assess and analyze trends and provide recommendations to A4 CIO and staff.

f. Provide expertise, analysis, and coordination for defense business system management in accordance with applicable acquisition guidelines (e.g. BCAC, as well as DCMO certifications management in execution year (Out of Cycles, New Adds).

g. Submit approved requests to the appropriate location (i.e., DCMO Integrated Business Framework Data Alignment Portal (IBF-DAP), DoD Information Technology Investment Portal (DITIP)).

h. Ensure all Development/Modernization (Dev/Mod) requirements follow applicable SAF/CN and SAF/MG guidance.

i. Prepare, staff, and coordinate AF/A4 Organizational Execution Plans (OEP) and assist the AF CIO Staff functional areas, SPOs, MAJCOM A4s, other services, in evaluating and remediating systems for OEP certification.

j. Manage the A4P OEP SharePoint site in accordance with government approved file structure.

Current file structure as of this PWS includes:

1. Baseline

2. Out-of-Cycles

3. Guidance

4. Publish Baseline List, Guidance documents, and templates

5. Prepare Delegated Request Form Templates

6. Investment Decision Memos

k. Provide technical expertise and recommendations to facilitate and implement Continuous Process Improvement initiatives that include streamlining the implementation of established regulatory, DoD and AF processes and technologies (e.g. Clinger Cohen Act (CCA) streamlining, scaling the Business Capability Acquisition Cycle (DoD 5000.75), AF and A4 Governance Process Improvement initiatives).

l. Support the management and tracking of AF logistics applications and databases by analyzing A4 information systems to determine the value of IT investments within the AF/A4 portfolio. This includes working closely with AFMC/A4N personnel on appropriated systems within shared program elements.

m. Support Sub-PfM (e.g., AFMC/A4N) execution oversight activities to include the AFMC’s quarterly (execution) X-plan review and portfolio Line by Line review.

m. Coordinate with OSD, Secretary of the Air Force SAF/CN, SAF/MG, AFMC/A6, AFMC/A4 SPOs, other functional areas, and other services to implement existing PfM process.

n. Develop IT training materials, conduct training (as-needed), and provide technical support for PfM stakeholders on tools and techniques that support the PfM process. The contractor shall recommend the type of training and frequency for AF/A4 review and approval.

o. Collaborate with AF executive, management, and execution levels and stakeholders to include OSD, SAF/CN, SAF/MG, AFMC/A6, MAJCOM A4, SPOs, other functional offices, and other services to evaluate PfM issues. The contractor shall coordinate viewpoints on PfM and provide recommendations to the AF/A4 CIO and support staff and appropriate MAJCOM portfolio managers.

p. Research and analyze new IT tools, CIO and PfM techniques, and identify new IT tools and techniques that would benefit the AF/A4 CIO and PfM program.

q. Facilitate the gathering of program updates and tracking them within the A4 portfolio and larger logistics portfolios and populate ITIPS or designated AF system of record with the updates on a monthly basis.

r. Provide support for CIO and PfM processes to include evaluating portfolios, reviewing and providing input to system priority recommendations, recommending system priorities, recommending functional mapping to EAs, providing expertise to change management and training, business case analysis, migration planning, refinement of functional taxonomies, and integrating with legacy systems.

s. Monitor AF/A4 logistics systems sustainment and development activities to ensure alignment with the PfM and the Strategy, Planning, Programing, Budgeting and Execution (SPPBE) processes.

1.2.2 Subtask 2 – Provide Authorizing Official Designated Representative (AODR) / Security Surveillance Support The contractor shall provide Information Assurance (IA) and Assess and Authorize (A&A) expertise to the AF/A4P staff by performing the following tasks:

a. Support the A4 CIO cybersecurity governance body which provides a holistic cybersecurity risk management process across the A4 enterprise, tailored by an Authorizing Official (AO) for a Mission/Business Area and allows AOs to manage cybersecurity risk at their level.

b. Assist the Government in developing and maintaining an overarching Authorizing Official boundary within the governance framework.

c. Draft, maintain, coordinate, and distribute A4 CIO Cybersecurity policy, guidance and methodology to include A4 CIO RMF guidance defining the risks through assumptions, constraints, priorities, tradeoffs, and tolerance.

d. Develop and maintain an A4 CIO Continuous Monitoring (CM) Guide which provides a methodology to manage risk with available resources that operates within the parameters of the risk frame and allows risk to be triaged based on system and resources (Section 5 Deliverable 15).

e. Develop and maintain an A4 CIO A&A Guide which defines the process used for implementing all the required steps of the RMF (Section 5 Deliverable 16).

The contractor shall collect information security data from managers, and assist with AF/A4 submissions to statutory and regulatory reporting requirements to include:

a. AF CIO’s annual IA Report to Congress.

b. Federal Information Security Management Act (FISMA).

c. Clinger-Cohen Act of 1996.

d. Preparing input to drafts, coordinate, and distribute AF/A4 CIO Cybersecurity and IA guidance.

e. Analyzing AF/A4 information systems security A&A documents for compliance with all applicable laws and standards, such as DoD’s RMF. The contractor shall provide input for recommendations for approval/disapproval to the applicable system’s AO. The contractor shall have access and expert knowledge in the Enterprise Mission Assurance Support Service (eMASS).

f. Review and evaluate authorization decisions (e.g., ATO, IATT, DATO) for A4 CIO systems and maintain cybersecurity system status statistics, to include forecasted authorization termination dates (ATD) and get-well dates for expired systems or systems reaching expiration.

g. Develop briefing charts for AF/A4 staff meetings and present the status of A&A for A4 CIO’s systems.

h. Analyze multiple user databases for recording system A&A data, such as the AF’s ITIPS, to identify conflicting data and subsequent metrics and provide recommendations to decision makers for resolving problems of inaccuracy and duplication of effort.

i. Prepare training for system portfolio managers, system program managers, and provide AO training, and Information Systems Security Manager (ISSM)/Information Systems Security Officer (ISSO) training on the A4 CIO A&A process, documentation requirements, and applicable regulatory requirements. Specifically, the contractor shall:

1. Develop applicable lesson plans, briefing charts, and student handout documents.

2. Update teaching materials as laws and regulations change.

3. Provide functional duty and regulatory responsibility briefings to the A4 CIO and A4

AOs for AF/A4 systems.

j. Review DoD and AF initiatives such as cloud technologies, wireless network applications and Commercial Mobile Devices (CMD) for compliance with system security standards and architecture, and make recommendations for the best approaches for implementation.

The contractor shall provide the following:

1. Support functional community and key stakeholders with the deployment of A4 systems to cloud implementations/technologies.

2. Support functional community and key stakeholders with the development of AF

CMD Implementation.

3. Support mobile solution pilots leveraging COTS products, improve functionality, and enable increased personal productivity.

k. Monitor changes in tradecraft and technology that may impact current and future A4 systems’ security, such as Common Access Platform (CAP), Common Security Defense Policy (CSDP), cloud and mobile technology, etc. In addition, the contractor shall monitor progress in policy development and technology for DoD and AF Public Key Infrastructure and Public Key Enabling (PKI / PKE) initiatives. The contractor shall perform this effort to ensure compliance with and report progress toward the accomplishing initiative.

l. Provide input and assist in maintaining (through the uploading of documents) the A4

Cybersecurity SharePoint site. This is a shared policy knowledgebase for security that the contractor shall update by uploading policy documents.

1.2.3 Subtask 3 – Provide FIAR Support

The contractor shall provide technical and functional support for the AF Financial Improvement Audit and Remediation (FIAR) efforts. The AF is working to attain auditable annual financial statements, which will enable improved and transparent business and financial operations, and continue to develop, and improve on communications and the A4 FIAR Campaign Plan. The contractor shall serve in support of the A4 FIAR Secretariat Team Lead, or FIAR support staff as the focal point for planning, knowledge management, coordination, and implementation associated with assertion and sustainment of the identified assessable units in the AF A4 portfolio.

These include scheduling and coordinating meetings and pre-briefings with A4 senior leadership calendars (A4P, A4L, A4C, and A4S) to include AFMC/A4, SAF/FM, SAF/AQ, and SAF/CN;

locating and scheduling conference room facilities and knowledge of operable amenities to accommodate monthly FIAR update meetings.

The contractor shall:

a. Support the A4 FIAR enterprise infrastructure (AUs, FIAR IT systems, and MAJCOMs A4s) to interpret, clarify, and communicate financial management data appropriately among management levels and throughout the Logistics FIAR community to avoid deviating from the critical path of FIAR and on the road to a clean.

b. Monitor the implementation of a life-cycle approach to meet and sustain FIAR requirements for each assessable unit and supporting FIAR IT systems of record, and their applicable MAJCOMs A4s.

c. Serve as the liaison between the assessable units and AF A4 leadership, and on occasions MAJCOMs, to bring forward and support resolutions to critical issues that may impact the ability to remediate and achieve sustainment.

d. Establish and maintain the A4 FIAR risk analysis framework.

e. Coordinate resource requirements to sustain A4 FIAR compliance.

f. Support FIAR LEF IT, Statement of Budgetary Activities (SBA) and the full financial statement audit to include receiving and processing Notice of Findings and Recommendations (NFRs) assigned to the A4 Assessable Units and FIAR IT Systems and Corrective Actions Plans (CAP) resources.

g. Establish Rules of Engagement for the FIAR IT Program and Functional Managers to coordinate through proper chains of command for CAP approval and extending ECDs.

h. Support and facilitate SAF/FM, Air Force Audit Agency (AFAA), AFMC/A4N, and A4 communities to ensure FIAR IT Compliance. This includes assessment and recommendations affecting ELFP IT for audit tracking – Federal Managers Financial Integrity Act (FMFIA), Federal Financial Management Improvement (FFMIA (Blue Book)), Federal Information Systems Control Audit Manual (FISCAM), Federal Information Security Management Act (FISMA) and all affiliations with Standard Financial Information Structure (SFIS)/Standard Line of Accounting (SLOA).

i. Ensure interoperability among systems to provide better end-to-end transactions and funds traceability requirements are implemented.

j. Develop and update a logistics IT roadmap to include FIAR IT systems and feeder systems aligned to assessable unit (AU) and compliance dates.

k. Assess and provide recommendations for FIAR IT Legacy/Core system manual work-a-rounds.

l. Support all monthly FIAR and audit forum and governance meetings, workshops and trainings to include Air Force Working Capital and provide advocacy support and documented meeting notes for, the AF A4. The contractor shall support AF CIO and staff to oversee the A4 FIAR IT systems impacted by financial compliance and audit timelines. m.

m. Develop and modify key communications and reports for AF A4 leadership to enable communication with senior leaders and others for overall FIAR compliance status, critical issues requiring Office of the Undersecretary of Defense Comptroller (OUSD(C)) assistance, and to addresses all critical issues of each assessable unit during the monthly deep dive briefings, and other…