PWS - 355 MXG AFREP.pdf

CUI

Performance Work Statement for

355 MXG AFREP Aircraft/Drone Technician

Davis-Monthan Air Force Base

Review/Coordination:

Services Acquisition Lead

Quality Assurance Program Coordinator

Contracting Officer

DESCRIPTION OF SERVICES/GENERAL

INFORMATION

1. Description of Services. The contractor will provide technical expertise in the assembly, maintenance, troubleshooting, and repair of unmanned aerial vehicles (UAVs) or drones, and to provide avionics maintenance support for manned aircraft components. This includes interpreting technical documentation, performing electronic and mechanical repairs, and contributing to the operational readiness of assigned systems under the direction of the COR.

2. Mission. Empower Davis-Monthan with innovative maintenance, repair, and engineering expertise that drives efficiently and maximizes mission success.

2.1. Contractor Personnel

2.1.1. Contract Manager. The contractor will designate a primary Contract Manager, and at least one alternate Contract Manager who will be responsible for contractor-performed services.

The Contract Manager will have full authority to act for the contractor on all matters relating to daily execution of the contract. Upon contract award and prior to the contract start date, the contractor will submit the names and telephone numbers of the primary and alternate(s) Contract Manager, in writing, to the Contracting Officer. The Contract Manager must be available by phone during normal duty hours to discuss any contract issues or problem areas with Government personnel. The Contract Manager and all other contractor employees must read, write, speak, and understand English fluently.

2.1.2. Employee Restrictions. The contractor will not employ any person who is an employee of the United States Government if the employment of that person would create a conflict of interest. The contractor will not employ any person who is an employee of the Department of the Air Force, either military or civilian, unless such person seeks and receives approval in accordance with Department of Defense Directive (DoDD) 5500.07, Ethics and Standards of Conduct.

2.1.2.1. The Contracting Officer reserves the right of the Government to restrict the employment under the contract of any contractor employee or prospective contractor employee identified as a potential threat to the health, safety, security, general well-being, or operational mission of the installation and its population.

2.2. The contractor is cautioned that off-duty active military personnel hired under this contract may be subject to permanent change of station, change in duty hours, or deployment. Military reservists and National Guard members may be subject to recall to active duty. The abrupt absence of these personnel could adversely affect the contractor’s ability to perform services.

The absence of these personnel at any time will not constitute an excuse for nonperformance under this contract.

2.3. Contractor Employee Start Date. The contractor must have all positions filled and all contractor employees on the job within 30 calendar days after notification of contract award and upon written notice from the Government for a new requirement or upon notification of a vacancy by a current employee.

2.4. Standard Duty Hours. Contractor employee’s standard duty hours are 7:00 a.m.-4:00 p.m., Monday through Friday.

2.5. Adjustment of Standard Duty Hours. Program Managers or Squadron Commanders reserve the right to adjust contractor employee duty hours as needed, which may include evenings, weekends, and only when essential for mission accomplishment, such as contingencies or short-notice deployments for Government Personnel. This provision is not intended to apply to the time required to complete routine tasks (e.g., completion of paperwork or routine administrative duties) which are to be completed during standard duty hours. Contractor employees’ duty hours will not exceed 40 hours per week. Squadron Commanders will notify the contractor when adjustment of standard duty hours is required.

2.6. Federal Holidays. The contractor will not normally be required to provide routine services on Federal holidays (or the actual day set aside for observation), below is an example of Federal Holidays.

New Year’s Day Martin Luther King Day Presidents Day Memorial Day Juneteenth National Independence Day Independence Day Labor Day Columbus Day Veterans Day Thanksgiving Christmas Day

2.7. Family Days/Goal Days. Certain days are designated as goal days, also known as “Family Days,” during the year. This is typically a single day off for military personnel to create a four (4)-day weekend in conjunction with a Federal Holiday, to include Thanksgiving, Christmas, Memorial Day, Independence Day, and Labor Day. The specific dates will be announced in advance to allow adequate planning. The contractor will not be reimbursed for Family Days or Goal Days.

2.8. Programmed Absences. The Contract Manager will notify the Contracting Officer as early as possible of contractor employee’s programmed absences. As a minimum, the Contract Manager will coordinate programmed absences with the Contracting Officer at least 30 calendar days in advance to allow for planning of service coverage and workload distribution.

2.9. Medical and Emergency Absences. In the event a contractor employee cannot perform services due to medical reasons or an emergency, the Contract Manager will notify the Contracting Officer as soon as possible. The Contract Manager will provide an estimated return date for the contractor employee.

2.10. Replacement Employees. The contractor will provide fully qualified replacement employees when any contractor employee is unable to provide services for four (4) or more consecutive weeks.

2.11. Departing Contractor Employees. The contractor will provide the Contracting Officer with a minimum of 15 calendar days written notification for departing contractor employees. The notification must also address the contractor’s plan to replace the departing employee.

2.12. Continuation of Essential DOD Contractor Services during Crisis. The requirements for Unit Deployment Managers, Unit Security Assistants, and Current Operations Schedulers in the PWS have been determined to be mission essential, in accordance with the Defense Federal Acquisition Regulation Supplement (DFARS), Subpart 237.76, and Continuation of Essential Contractor Service. The contractor providing essential services must be prepared to continue providing such services, in accordance with the terms and conditions of the contract, during periods of crisis.

2.12.1. Essential Contractor Services Plan. In accordance with DFARS provision 252.237- 7024, Notice of Continuation of Essential Contractor Services, offerors will provide with their offer a written plan describing how it will continue to perform the essential contractor services in the PWS. The required contents of the mission essential plan can be found in the DFARS 252.237-7024 provision.

2.12.2. Contractor Mission Essential Employee Identification. Upon contract award, the contractor must provide the name, address, and telephone number of a point of contact for purposes of continuation of essential DoD contractor services during crisis. The contractor must also provide the names of contractor employees having military mobilization recall commitments and must have adequate plans for replacing those employees in the event of mobilization, in accordance with DoD Directive (DoDD) 1200.7., Screening the Ready Reserve

2.13. Communication. Contractor personnel must maintain open, professional, and respectful communication with Government personnel (military and civilian) and other contractor personnel.

The Government Contracting Officer’s Representative (COR) will report valid complaints in writing to the Contracting Officer for action. Valid complaints will be considered a performance failure. The contractor must resolve all substantiated complaints immediately upon notification of the complaint.

2.14. Contractor Travel on the Installation. Contractor employees must not loiter in any working area before or after performing services. All contractor employees will limit their travel on DMAFB only to the specific areas required for performance of services or in travel directly to and from these locations. Upon completion of contract work, contractor employees will promptly depart DMAFB.

2.15. Contractor Employee Appearance. Contractor personnel will present a professional, conservative, and neat appearance. Contractor personnel will report for duty in a professional manner, in appropriate attire befitting the work environment, and having complied with socially acceptable standards of personal hygiene. While performing services, contractor personnel will be neat and clean (free of visible dirt and stains), well-groomed and appropriately dressed. Clothing will fit correctly to provide a professional, modest appearance, in keeping with normally accepted commercial standards of dress for the work being performed. Aprons, gloves, safety glasses and other PPE will be made available either by disposable one time use items or as a check-out item except for steel toe boots. The contractor must provide their own steel toe boots.

2.16. Contractor Identification. Contractor employees are required to always identify themselves as a contractor while on the job, (e.g. in the workplace, when attending meetings, when answering Government telephones, in e- mails, or when making phone calls on behalf of the Government).

2.17. Real ID Requirement Beginning May 7, 2025, Davis Monthan Air Force Base will require all visitors seeking base access to possess a REAL ID in accordance with the REAL ID Act of 2005 and DoD Manual 5200.08 Vol 3, Physical Security Program: Access: to DoD Installations.

Federal installations, including Davis-Monthan AFB, will no longer accept non-marked state-issued identification cards after May 6, 2025. As mandated by the Department of Homeland Security (DHS), state-issued licenses and identification cards must include a REAL ID-compliant marking–star markings, “Enhanced” verbiage, etc.—indicating adherence to federal standards. Enhanced Driver’s Licenses (EDLs) issued by Washington, Michigan, Minnesota, New York and Vermont are also acceptable for federal purposes. Although most EDLs do not contain REAL ID star marking, they meet DHS criteria for access.

To obtain a REAL ID, individuals must visit their state’s driver licensing agency website for documentation requirements. At a minimum, applicants must provide proof of full legal name, date of birth, Social Security number, two proofs of address and lawful status. States may impose additional requirements. Minors under 18 years of age are not required to present REAL ID-compliant credentials for travel or base access, but their accompanying adult must be compliant.

Individuals issued a “LIMITED-TERM” REAL ID—commonly non-citizens with documentation such as a Permanent Resident Card, visa, or employment authorization—must present the same documentation when requesting access to DMAFB.

Common REAL ID-compliant credentials include U.S. passports, permanent resident cards and other identification approved under DODM5200.08v3. Current Defense Biometric Identification System (DBIDS) badges are not impacted by this change. However, new or replacement DBIDS badges will only be issued upon presentation of REAL ID-compliant credentials. When screening visitors for DBIDS Contractor Badges and EAL sponsorship visitation requests, it is the direct responsibility of the DoD-affiliated sponsor to verify that the personnel they are requesting badging or visitation for are REAL ID compliant.

For DBIDS contractors, Visitor Control Center badging personnel will confirm contractors’ REAL ID compliance when they come to receive their DBIDS badge. Security Forces personnel will verify visitors’ driver’s licenses and identification cards to ensure REAL ID compliance is met. Non-compliance will result in immediate denial to the installation until REAL ID compliance is met.

Security Forces entry controllers will verify REAL ID compliance of visitors when verifying their credentials with Entry Authorization Lists. Non-compliance will result in immediate denial to the installation until REAL ID compliance is met.

For more information on REAL ID compliance and requirements, visit www.dhs.gov/real-id. For questions regarding access to Davis-Monthan AFB, contact the 355th Security Forces Squadron Pass and Badge Office at 520-228-3224.

http://www.dhs.gov/real-id

2.18. Smoking in Air Force Facilities. The Air Force has placed restrictions on the smoking of tobacco products in Air Force facilities. Air Force Instruction (AFI) 48-104, Tobacco Free Living, outlines the procedures used by the commander to control smoking in our facilities.

Contractor employees and visitors are subject to the same restrictions as Government personnel.

Smoking is permitted only in designated smoking areas.

2.19. Records Management. All records, files, documentation, working papers, and software provided by the Government or generated in the performance of this contract become and remain Government property. The contractor will maintain all records, files, documentation, and working papers, which this contract requires the contractor to maintain, in accordance with AFI 33-322 is Records Management and Information Governance Program; AFI 33-332; AF Privacy and Civil Liberties Program, Air Force Records Information System (AFRIMS), Records Disposition Schedule located at https://www.my.af.mil/gcssaf61a/afrims/afrims/ and all other pertinent directives, as supplemented. The contractor will not dispose of any records without prior written approval of the Functional Area Records Manager (FARM), evidenced by the FARM’s signature on the SF 135, Records Transmittal and Receipt. Upon Government request, the contractor will provide the original record or a reproducible copy of any such record within five working days of receipt of the request. The contractor will ensure Air Force Ancillary Training, is completed annually by all contractor employees. The contractor will ensure that its employees who are designated as the Chief of Office of Records and Records Custodian complete the appropriate Air Force Computer Based Training (CBT) and attend the local Records Management training course. The contractor will maintain a copy of the required training certificates at the contractor employee’s worksite and make the certificates available to Government personnel upon request.

2.24.1. Quality Control Plan. The contractor will establish, implement, and maintain a comprehensive Quality Control Plan (QCP) for all services required by the contract. The contractor will submit a written QCP to the Contracting Officer for acceptance, no later than 10 days after the contract start date. The Contracting Officer will notify the contractor of acceptance or if a modification(s) to the plan may be required. Any modification(s) required as a result of the initial review of the plan will be submitted to the Contracting Officer within five (5) days after the initial notification. The QCP will include the following information, at a minimum:

• A general description of the inspection system to cover all services listed on the

Services Summary tables found in PWS paragraph 2.0. Additionally, control procedures for any Government-provided keys or lock combinations will be included.

• A description of the methods to be used for identifying and preventing defects in the quality of service performed, and what precautions the contractor will take to ensure there are no recurrences of unacceptable performance.

• A description of the records that will be kept to document inspections and corrective or preventive actions taken. This includes the use and distribution of required forms and reports. Inspection records will be kept and made available to the Government throughout the contract performance period and for the period after contract completion until final settlement of any claims under this contract.

2.24.2. Government Quality Assurance. Quality assurance refers to actions accomplished by http://www.my.af.mil/gcssaf61a/afrims/afrims/ the Government. The Government reserves the right to inspect the contractor’s performance, and surveillance will be accomplished by periodic inspections and customer complaints/feedback.

Inspections will be conducted with the intent of verifying compliance with contract requirements. Also, contract requirements not listed on the Service Summary tables may be inspected during the performance period of the contract. The Government will record and maintain all inspection observations.

2.24.3. Re-performance of Non-conforming Services. When contractor-performed services do not conform to contract requirements, the contractor will re-perform the service in conformity with the contract specifications. Re-performance of the services will commence immediately upon notification by a Government representative and the contractor will have a sufficient workforce dedicated to ensuring corrections are accomplished by noon the next day without degradation to standard services.

2.24.4. Safety. The contractor will comply with all local, state and federal laws and safety regulations. Compliance with OSHA and other applicable laws and regulations for the protection of contractor employees is exclusively the contractor’s obligation, and the Government will assume no liability or responsibility for the contractor’s compliance or non-compliance with such responsibilities. The contractor is responsible for providing contractor employees with all necessary/required personal protective clothing and equipment.

2.24.5. Fire Prevention and Safety. Contractor employees will comply with the Occupational Safety and Health Act (OSHA), DMFAFB Fire Protection Program, Air Force Occupational Safety, and the Fire Prevention and Health Program.

2.24.6. Work Areas. The contractor will, at all times, keep work areas free from accumulations of waste material, rubbish, tools, equipment, and materials. Upon completion of the job or when away from the work site, the contractor will leave the work area and premises in a clean, neat, safe condition. The contractor may use Government designated waste receptacles for any non-hazardous materials.

3. Security Requirements

3.1. List of Employees. The contractor will maintain a current list of employees performing services on DMAFB. The list will include employee's name, social security number, date of birth, driver’s license number and state of issue, and type of investigation if contract work involves access to Government automated information systems (AIS), unescorted entry to Air Force restricted areas or other sensitive areas designated by the installation commander, or for access to unclassified sensitive information or sensitive equipment. The contractor will submit the list to the Contracting Officer prior to the contract start date and submit an updated list when an employee's status or information changes, within 5 working days of the change. The contractor will report the name of any contractor employee that is terminated during the contract period of performance to the Contracting Officer in writing within one workday of the employee’s termination.

3.2. Security Training. The contractor will ensure all contractor employees receive initial and recurring security education training from the sponsoring Government organization’s Security Manager. Training must be conducted in accordance with DoDM5200.01V3DAFMAN16-

1404V3, Information Security Program: Protection of Classified Information. Contractor personnel who work in Air Force controlled/restricted areas must be trained in accordance with AFI 31-101, Integrated Defense.

3.3. Background Investigation. For the Aircraft/Drone Technician position, contractor personnel will require a Secret Clearance. All personnel security requirements will be handled in accordance with DoDM 5200.02_AFMAN 16-1405, Air Force Personnel Security Program.

The contractor shall verify all security clearances and maintain a signed copy of an executed Standard Form 312, Classified Information Nondisclosure Agreement, on file for each employee assigned to the contract. The contractor will make these forms available to the Contracting Officer Representative (COR) upon request.

3.3.1 If the contractor is notified by any Government official having security cognizance over the contract that an employee’s Security Clearance has been revoked or suspended, the contractor will notify the Contracting Officer and COR the same day as the contractor receives the notice.

3.4. Sensitive Compartmented Information (SCI). All SCI will be handled in accordance with special security requirements, which will be furnished by the Special Security Office (SSO) or Special Security Representative (SSR). SCI will be stored and maintained only in properly accredited facilities. SCI furnished in support of this contract remains the property of the Department of Defense (DoD), agency, or command originator. Upon completion or cancellation of the contract, SCI furnished will be returned to the direct custody of the supporting SSO, SSR, or destroyed in accordance with instructions outlined by the SSO.

3.5. Physical Security. Security support provided by the Air Force to the contractor, to include storage containers for classified information/material, use of base destruction facilities, classified reproduction facilities, use of base classified mail services, security badges, investigation of security incidents, the use of security forms, and conduct of inspections required by DoDM5220.22V2_AFMAN16-1406V2, National Industrial Security Program: Industrial Security Procedures for Government Activities. Refer to DODM 5105.21 Vol. 3, Sensitive Compartmented Information (SCI) Administrative Security Manual: Administration of Personnel Security, Industrial Security, and Special Activities, for Sensitive Compartmented Information (SCI) matters. The contractor is responsible for safeguarding all Government property provided for contractor use. Areas controlled by contractor employees will comply with base Operations Plans/instructions for Threat Condition (THREATCON) procedures, Random Antiterrorism Measures (RAMS) and local search/identification requirements. The contractor will safeguard all Government property, including controlled forms, provided for contractor use. At the end of each work shift, the contractor will secure all Government facilities, equipment, and materials.

3.6. Reporting Requirements. Contractor personnel will report to an appropriate Government authority any information or circumstances of which they are aware may pose a threat to the security of DoD personnel, contractor personnel, resources, and classified or unclassified defense information.

3.7. Key/Entry Swipe Card/Cipher Lock Combination Control. If the contractor is issued keys, entry swipe cards, or cipher lock combinations by the Government, the contractor must establish and implement methods of ensuring the keys, entry swipe cards, or cipher lock combinations issued to the contractor by the Government are not lost, misplaced, or used by unauthorized persons. The contractor will not duplicate any keys issued by the Government. The contractor will prohibit the use of keys, entry swipe cards, and cipher lock combinations issued by the Government by any persons other than the contractor’s employees. Contractor employees will not open locked areas to permit entrance of persons other than contractor employees engaged in performance of contract work requirements in those areas.

3.8. Lost, Stolen, or Duplicated Keys. The contractor will immediately report any occurrences of lost, stolen, or duplicated keys to the Contracting Officer or a designated Government representative. If any security keys, other than master keys, are lost or duplicated, the contractor may be required, on written direction of the Contracting Officer, to re-key or replace the affected lock or locks without cost to the Government. The Government may, however, at its option, replace the affected lock or locks or perform re-keying and deduct the cost of such from the monthly payment due the contractor. If a master key is lost or duplicated, all locks and keys for that system will be replaced by the Government and the total cost deducted from the monthly payment due the contractor.

3.9. Retrieving Identification Media. The contractor will retrieve all identification media from employees who depart for any reason before the contract expires (e.g. terminated for cause, retirement). The contractor will return identification media to the office that issued the media.

3.10. Traffic Laws. Contractor employees will comply with all base traffic regulations and are subject to random vehicle speed control checks. Contractor personnel cited for speeding on the installation may suffer loss of base driving privileges, debarment from the base, or other administrative action. The use of seat belts is mandatory for all vehicle occupants. The use of cell phones while driving on DMAFB is strictly prohibited, except hands-free cell phones.

3.11. Random Personnel and Vehicle Searches. Contractor personnel are subject to random personnel and vehicle searches. If contractor personnel refuse to be searched, they will be denied entry to the base, and may result in loss of base driving privileges, debarment from the base, or other administrative action.

3.12. Weapons, Firearms, and Ammunition. Contractor employees are prohibited from possessing weapons, firearms, or ammunition, on themselves or within their contractor owned vehicle or privately owned vehicle while on DMAFB.

3.13. Controlled Unclassified Information. Controlled Unclassified Information (CUI) is unclassified information requiring safeguarding and dissemination controls, consistent with applicable law, regulation, or government-wide policy. In accordance with DoDI5200.48_DAFI16-1403, Controlled Unclassified Information (CUI), the contractor must protect CUI, regardless of its form, always in a manner that minimizes the risk of unauthorized disclosure while allowing for access by authorized holders. Contractor personnel working with CUI must be careful not to expose CUI to unauthorized users or others who do not have a lawful government purpose to see it. When not under continuous monitoring or physical control, the contractor will store hardcopy CUI documents in a locked desk, file cabinet, or similar means, where only authorized personnel have access. The following are examples of CUI:

• Personally Identifiable Information (PII)

• Sensitive Personally Identifiable Information (SPII)

• Proprietary Business Information (PBI)

• Unclassified Controlled Technical Information (UCTI)

• Operational or Financial Information

• Protected Health Information (PHI)

• Sensitive but Unclassified (SBU) Information

3.14. Protection of Personally Identifiable Information. Personally Identifiable Information (PII) refers to information that can be used to distinguish or trace an individual’s identity either alone or when combined with other information that is linked or linkable to a specific individual.

PII may range from common data elements such as names, addresses, dates of birth, and places of employment, to identity documents, Social Security numbers (SSN) or other Government-issued identity, precise location information, medical history, and biometrics. Contractor personnel will protect all PII encountered in the performance of services in accordance with Department of Defense Manual 5400.11, DoD Privacy and Civil Liberties Programs: Breach Preparedness and Response Plan, and DOD 5400.11-R, Department of Defense Privacy Program. If a PII breach results from the contractor's violation of the aforementioned policies, the contractor will bear all notification costs, call-center support costs, and credit monitoring service costs for all individuals who's PII has been compromised.”

3.15. Operations Security (OPSEC). The contractor will adhere to the following minimum OPSEC requirements.

• Contractor personnel will not discuss government operations in public or over unprotected or unencrypted communications. Official business and controlled unclassified information may only be transmitted as directed in the PWS.

• The contractor will not post to company websites, publications, newsletters, or other media any images, data or information that reveal sensitive government operations, personnel, equipment, and/or classified or controlled unclassified information. When in doubt, company press releases related to this contract must be coordinated through the COR or Contracting Officer, as applicable.

• Observation of events, operations, physical changes, etc. may reveal National Security information, therefore specific restrictions are required to preclude unintentional release of information to unauthorized parties. (Unauthorized disclosure and transfer of National Security Information is punishable under 18 USC § 793.) Therefore, contractor personnel will not disclose to unauthorized third parties, post to unofficial sites (including Social Networking sites) any images, data, or information, or observed events that reveal sensitive Government operations, personnel, equipment, including, but not limited to the following.

• Tactics, techniques and procedures, production or work schedules, any visible or concealed modifications, upgrades, increases, change, or decreases in work/deployment frequency or government personnel, vehicle, aircraft movements; specialized equipment orders, deliveries, shipments, etc., The contractor will immediately report unauthorized disclosures and/or attempts to solicit this type of information by unauthorized third parties or others not affiliated with this contract to the COR or Contracting Officer.

Government issued badges, identification must be removed and/or concealed from plain sight when off base and must not be left in vehicles or unprotected. Badges and passes may not be duplicated, copied, or loaned to others. Lost or stolen identification badges, vehicle passes etc. will be immediately reported to the COR, Contracting Officer, and/or installation Security Office.

• The contractor will practice OPSEC and implement countermeasures to protect critical information (CI) and other sensitive unclassified information, if applicable. Protection of CI includes the adherence to and execution of countermeasures which the contractor initiates or as provided by the COR/CO, for CI on or related to this PWS.

• Where a contract requires long-term access to on-base facilities or other Government facilities, such as embedded contractors or participates in operations, they must complete applicable training and awareness familiarization, as required by the sponsoring Government organization’s OPSEC Coordinator.

• Initial training may be provided by computer-based training, live training or a combination of both.

• Completion of OPSEC training is required for contractor personnel initially within 30 days of assignment.

• The contractor is required to maintain individual training records for compliance purposes.

3.17.1. Mission Oriented OPSEC Education. Mission-oriented OPSEC education is event-driven and ensures all affected Air Force personnel, including contractor personnel, are familiar with potential threats related to the organization, critical information for the mission it supports, job specific OPSEC indicators and the OPSEC measures unique to that specific event. Mission-oriented OPSEC education includes, at a minimum, updated threat information, changes to critical information and indicator list, new procedures, and/or OPSEC measures implemented, altered or deleted by the Government. Mission-oriented OPSEC education may be directed by the commander/director to address specific events not covered by annual OPSEC education such as personally identifiable information breaches, change of mission, updates to the critical information and indicator list, recurring OPSEC disclosures, new threats and/or vulnerabilities, countermeasures. Access to mission critical information will not be allowed until mission-oriented OPSEC Awareness education has been completed by contractor personnel and documented. Mission Oriented OPSEC Education will be provided by sponsoring Government organization’s OPSEC Coordinator.

3.17.2. Shred Policy. Contractor personnel will shred all documents when no longer needed, especially official Air Force correspondence (directives, e-mails, hand-receipts, maps, etc.) and papers that contain critical information, personally identifiable information (PII), sensitive but unclassified information, CUI, and For Official Use Only (FOUO) information. Contractor personnel will destroy (e.g., burn, shred) all products such as official and working papers, hard drives, disks, tapes, and recordings containing critical information, or indicators when no longer needed, to prevent reconstruction, inadvertent disclosure, or exploitation of critical information

3.16. Communications Security (COMSEC). At the designation of the commander, contractor personnel may require access to COMSEC information at the on-base locations at the unit the contractor personnel support. The contractor employees will not require their own COMSEC account. Access will be controlled by the sponsoring Government organization. The contractor must protect COMSEC material in accordance with directives deemed necessary by the installation COMSEC officer. Access to COMSEC material by contractor personnel is restricted to U.S. citizens holding final U.S. Government clearances. Such information is not releasable to personnel holding only reciprocal clearances.

3.17. Non-Classified Internet Protocol (IP) Router Network/ Secret Internet Protocol Router Network (NIPRNET/SIPRNET). If required by the position description and approved by the Commander, the Government will provide classified/unclassified SIPR/NIPR network access to include e-mail and web browser. Contractor personnel will be held accountable for actions they initiate on the network and will conduct business in accordance with Air Force, Air Combat Command, and local base instructions and policies. The sponsoring unit will provide Information Assurance training prior to contractor access to network services.

4. SERVICES SUMMARY

4.1 General

The Government will evaluate contractor performance through outcome-based surveillance to ensure services are performed in accordance with this Performance Work Statement (PWS), approved technical data, and applicable safety and security requirements. Contractor performance will be assessed based on the quality, timeliness, accuracy, and compliance of work performed, not through direct supervision of contractor personnel.

Performance Objective Performance Standard Surveillance Method Unmanned systems and avionics maintenance support

Maintenance and repair tasks are performed in accordance technical data and Government direction with no critical safety violations

Periodic inspection, QA observation

Wiring, interconnect, and connector repair

Wiring repairs (splices, crimping, pinning, connector repair) meet approved workmanship standards with minimal rework required

Random sampling, QA review

Technical documentation and records

Maintenance documentation is accurate, complete, and traceable for ≥95% of reviewed entries

Records review

Tool control and test equipment use

Tools and test equipment are used correctly with no lost-tool, FOD, or calibration violations

Spot checks, QA inspection

Configuration control compliance

No unauthorized deviations from approved technical data or

QA inspection, discrepancy tracking configuration Safety and environmental compliance

Zero willful safety violations;

hazardous materials handled per applicable regulations

Safety inspections

Continuity of AFREP operation

Contractor support is available as scheduled to meet workload demands without mission-impacting delays

Schedule review, COR assessment

4.3 Quality Control and Deficiency Correction

The contractor shall establish internal quality control measures to identify and prevent defects in workmanship, documentation, or compliance. When nonconforming services are identified by the Government, the contractor shall take corrective action and re-perform the service in accordance with contract requirements at no additional cost to the Government.

4.4 Acceptance Criteria

Services are considered acceptable when:

Work complies with approved technical data and PWS requirements

No unauthorized maintenance certifications or acceptance actions are performed by contractor personnel

Documentation accurately reflects work performed

The contractor shall not certify airworthiness, approve maintenance actions, or accept completed work on behalf of the Government. Final acceptance authority remains with the Government.

4.5 Corrective Action

Repeated deficiencies, safety violations, or failure to meet performance standards may result in increased Government surveillance, required corrective action plans, or other remedies in accordance with the contract.

4.6 Roles and Responsibilities

The Contracting Officer (CO) retains sole authority to modify the contract.

The Contracting Officer’s Representative (COR) monitors contractor performance for compliance with this PWS.

Contractor personnel execute services independently and remain responsible for meeting performance outcomes without Government supervision.

DEDMON, JEREMY M CIV USAF ACC 355 CONS/PKB

We can work on this as we need to tie each performance measure to a PWS/PD section. However, as we edit the numbering will change so we should re-review once finalized.

5. GOVERNMENT PROVIDED WORKPLACE INCENDENTALS

5.1. Office Space. Contractor personnel will be provided office space at DMAFB.

5.2. Office Equipment. Contractor personnel will be provided a computer, shared use of a printer, desk, chair, and telephone

5.3. Work Tools. Contractor personnel will be provided work tools to conduct day-to-day operations.

5.4. Obtaining Replacements. The contractor will request replacement of Government equipment to the Squadron Commander (SQ/CC). Such requests will specify the reason for replacement request.

5.5. Equipment Accountability. The contractor is liable for loss or damage to property and equipment beyond fair wear and tear, in accordance with terms and conditions of the contract.

The contractor will report all lost, damaged or destroyed equipment to the SQ/CC and/or the Contracting Officer within seventy-two (72) hours of discovery. In the case of loss or damage beyond economical repair to property and equipment, the Contracting Officer will determine the amount of the contractor’s liability.

5.6. Materials. The Government will provide consumable office materials (pens, paper, etc.) for contractor personnel use in the performance of services for the duration of the contract performance period. At the conclusion of the contract period, including any option period, the contractor will return all residual inventories to the Government.

5.7. Government E-mail Access. The Government will provide the contractor with Government e-mail access through the Local Area Network (LAN). The contractor will use e-mail “for official use only”. The contractor will not access any other e-mail system on Government computers. The contractor is advised that e-mail use is subject to monitoring.

5.8. Telephones. The Government will provide telephones for the transmission of official Government information only. The contractor will not use Government telephones to transact personal business. Long distance and Defense Switched Network (DSN) telephone services will be provided. The Government is not responsible for charges for collect calls accepted by contractor employees. Telephone calls are subject to the standard monitoring requirements of the Government telephone network. The use of Government phones by the contractor constitutes consent to monitoring.

5.9. Base Distribution. The contractor may use the Base Information Transfer System (BITC) to send and receive mail on base.

5.10. Emergency Services (DMAFB). The Government will provide security forces services (call 228-4444 for emergencies only), and fire protection services (call 228-3333). There are no emergency medical services available on DMAFB, therefore the contractor must call (520) 228- 3333 for emergency medical services.

5.11. Refuse Collection. The Government will provide refuse collection services. The contractor is responsible for depositing refuse in Government-provided waste receptacles.

5.12. Utilities. The Government will provide electricity and water. Contractor employees will practice utility conservation and operate under conditions that prevent the waste of utilities.

Lights will be used only in areas where work is actually being performed. Employees will not adjust mechanical equipment controls for heating, ventilation and air conditioning systems.

Water faucets or valves will be turned off when not in use.

5.13. Recycling Program. The Government will provide recycling services, and the contractor is required to participate in the base-recycling program.

6. APPENDIXES

Appendix 1 – Position Descriptions

Appendix 2 – Acronyms

ACC – Air Combat Command AEF – Aerospace Expeditionary Force AIE - Alternate Insertion/Extraction AMS –Assignment Management System ARMS – Aviation Resource Management System ART - AEF Reporting Tool ATSO - Ability to Survive and Operate ATV – All Terrain Vehicle BAMS – Battlefield Airman Management System BLSDM - Base Level Service Delivery Model CAF – Combat Air Forces CDF – Cargo Deployment Function COS - Current Operations Scheduler CPS - Consolidated Planning Schedule CRO – Combat Rescue Officer CSAR - Combat Search & Rescue CSE – Center Scheduling Enterprise DAV - Duty Availability DMS – Defense Messaging System DOD - Department of Defense DRSS - Defense Readiness Reporting System EMS – Evaluation Management System FAA - Federal Aviation Administration FARP – Forward Air Refueling Point FCG -foreign clearance guide FHP – Flying Hour Program FP - Force Protection FY – Fiscal Year GCC – Group Control Center GDSS – Global Decision Support System HAR - Helicopter Air Refueling HAZDEC - Hazardous Declaration Forms IA - Information Assurance IDF - Installation Deployment Function INMARSAT - International Maritime Satellite Terminal ISU - Internal Airlift/Helicopter Slingable Container Unit LMR – Land Mobile Radio LOAC - Law of Armed Conflict LOGMOD – Logistics Module LOI - Letters of Intent

M3C – Mission Monitoring and Managing System MAJCOM – Major Command MOA – Military Operating Areas MOS - Military Operating Areas MSR – Mission Status Report NEO - Noncombatant Evacuation Operations NLT – No Later Than NPS – National Park Service NVG - Night Vision Goggles ORE - Operational Readiness Exercises ORI - Operational Readiness Inspections PDF – Personnel Deployment Function PJ – Pararescue Journeyman PPE – Personal Protective Equipment PPR - Prior Permission Required PR - Personnel Recovery PRDA – Personnel Data Records Automation PRX - Personnel Recovery Exercises RAP - Ready Aircrew Program RQS – Rescue Squadron SAR – Search and Rescue SERE – Survival, Evasion, Resistance, and Escape SIPRNET - Secret Internet Protocol Router Network SOCOM – Special Operations Command SORTS - Status of Resources and Training System TDY - Temporary Duty TPFDD - Time Phase Force Deployment Data UTC - Unit Type Code VCO – Vehicle Control Officer WRM - War Reserve Mobility