PWS_30 Oct 2024_DRAFT.docx

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FDA Headquarters Consolidation Initiative - Workplace Enhancement and Management Services
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OC-2025-122493_FDA_Headquarters_WEMS-8(a)Sole_Source_Award
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This document is a Performance Work Statement (PWS) for the Food and Drug Administration (FDA) Headquarters Workplace Enhancement and Management Services contract. The key objectives are to provide space planning support, project development and management for office space renovations, furniture project management, relocation planning, and move management. The contractor shall provide five full-time key personnel with specified qualifications to complete these tasks. The period of performance is for a 12-month base year with two 12-month option years. The contractor shall develop and maintain an effective quality control program and the government will evaluate performance under a Quality Assurance Surveillance Plan. The contractor shall be responsible for safeguarding government equipment, information, and property, and shall designate a contract manager to be the primary point of contact.

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FDA HQ WEMS PWS V.1

PERFORMANCE WORK STATEMENT (PWS)

OCTOBER 30, 2024

Food and Drug Administration (FDA) Headquarters Workplace Enhancement and Management Services (WEMS)

Part 1

General Information

1. GENERAL:

This is a non-personnel services contract to provide the (FDA) Headquarters Workplace Enhancement and Management Services. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 DESCRIPTION OF SERVICES/INTRODUCTION:

The contractor shall provide all personnel, equipment, supplies, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform the Workplace Enhancement and Management Services as defined in this Performance Work Statement except for those items specified as government furnished property and services. The contractor shall perform according to the terms and conditions of this contract.

1.2 BACKGROUND:

Due to various mandates and user-fee acts, the FDA population continues to grow. As a result, FDA is engaged in rigorous space initiatives for establishing an efficient work environment for personnel. A key factor is the increased space utilization and includes space planning support, furniture planning and reconfiguration to accommodate more personnel within the same footprint. The headquarters (HQ) area consists of approximately 35 facilities; continuous space reconfiguration projects are underway in all of them.

1.3 OBJECTIVES:

· To provide beneficial, efficient space, and occupancy configurations for FDA daily operations in support of the FDA mission to promote the health of Americans, by providing space planning support, including FDA Center-level space blocking and stacking, project development and project management for office space renovation projects, furniture project management, move management, warehouse management and other project-related services as indicated and as needed.

· Provide space planning, facilities project development and management, furniture project management support services and related work for the FDA Office of Facilities, Engineering and Mission Support (OFEMS) Engineering Management Branch (EMB) Architectural and Space Planning Team (ASPT). Manage and coordinate space utilization planning; construction/renovation projects; furniture planning, furniture inventorying, and monitor installation; and warehouse inventorying and management for the FDA Headquarters (HQ) area by developing complex solutions using project management in combination with architectural and interior design.

· Provide five (5) full time Key Personnel to support the objectives. Full-time Key Personnel refers an individual who is regularly scheduled to work the typical schedule of a full-time Government employee. This schedule consists of 1920 hours per year, equivalent to 40 hours per week and 8 hours per day, 5 days a week, for 48 weeks per year, with no paid time off provided by the government.

1.4 SCOPE:

1.4.A. Project Requirements

1.4.A.1. Provide five (5) full time Key Personnel to complete the following work areas:

a. Office space planning support, blocking and stacking, space planning.

b. Project development and project management for office space renovation projects.

c. Furniture project management, including the following.

i. Inventory

ii. Furniture layouts

iii. Furniture procurement management

iv. Quality management

d. Field surveys and documentation of FDA space

e. Update of FDA master drawings in AutoCAD

f. Furniture inventory and management

g. Relocation and move management

1.4.A.2. Task Areas and Required Personnel Labor Qualification (PLQ)

a. Task Area 1 – Key Management (PLQ-1)

b. Task Area 2 – Project Management/Space Allocation Planning (PLQ-1/PLQ-2)

c. Task Area 3 – Project Management-Furniture (PLQ-3/PLQ-4)

d. Task Area 4 – Relocation Planning/Move Management (PLQ-5)

1.4.B. Personnel Labor Qualification

Any time the personnel employment ends, a new resume should be circulated to the COR within fifteen (15) days of personnel leaving.

1.4.B.1. PLQ-1 – Lead Project Manager/Lead Space Allocation Planner (one full time Key Personnel)

1.4.B.1.1. Responsibilities

The PLQ-1 Key Personnel/Project /Space Allocation Planner shall be responsible for the work outlined in Task Area 1 and Task Area 2.

1.4.B.1.2. Qualifications

a. Bachelor’s degree in Architecture and/or Interior Design

b. 10+ years of work experience in an Architectural, Engineering, and Construction (AEC) environment with project management and space planning background

i. Knowledge of other related professional engineering fields such as in order to comprehend overall project and interface with engineers of other disciplines.

ii. Advanced knowledge of architectural planning and design process, construction documentation, construction administration and code requirements.

c. Advanced knowledge of Autodesk AutoCAD and/or Revit software.

d. Manage projects of considerable scope and complexity, coordinate assignments, and handle multiple tasks concurrently.

i. Excellent communications skills, both oral and written

ii. Excellent interpersonal skills, ability to coordinate with team members, other disciplines, architects, engineers, and stakeholders.

iii. Excellent analytical, organizational, and time management skills.

iv. Ability to work independently and pay close attention to details.

v. Ability to work in a deadline driven environment.

vi. Ability to exercise independent judgement.

e. Advanced knowledge of Microsoft Office Suite applications, at a minimum, Word, Excel, and Outlook.

1.4.B.2. PLQ-2 –Project Manager/Space Allocation Planner (one full time Key Personnel)

1.4.B.2.1. Responsibilities

The PLQ-2 Project Manager/Space Allocation Planner shall be responsible for the work outlined in Task Area 2. PLQ-2 shall also be tasked as an alternate of PLQ-1 as necessary.

1.4.B.2.2. Qualifications

a. Bachelor’s degree in Architecture and/or Interior Design

b. Ten (10) years of work experience in an Architectural, Engineering, and Construction (AEC) environment with project management and space planning background

c. Knowledge of other related professional engineering fields in order to comprehend overall project and to interface with engineers of other disciplines.

d. Advanced knowledge of architectural planning and design process, construction documentation, construction administration and code requirements.

e. Advanced knowledge of Autodesk AutoCAD and/or Revit software.

f. Manage projects of considerable scope and complexity, coordinate assignments, and handle multiple tasks concurrently.

i. Excellent communications skills, both oral and written

ii. Excellent interpersonal skills, ability to coordinate with team members, other disciplines, architects, engineers, and project stakeholders.

iii. Excellent analytical, organizational, and time management skills.

iv. Ability to work independently and pay close attention to details.

v. Ability to work in a deadline driven environment.

vi. Ability to exercise independent judgement.

vii. Advanced knowledge of Microsoft Office Suite applications, at a minimum, Word, Excel, and Outlook.

1.4.B.3. PLQ-3 - Project Manager – Furniture (one full time Key Personnel)

1.4.B.3.1. Responsibilities

The PLQ-3 Project Manager-Furniture shall be responsible for the work outlined in Task Area 3.

1.4.B.3.2. Qualifications

a. Associate’s degree

b. Five (5) years of experience in interior design, inventory and property management

c. Familiar with property management regulations set forth by the FDA and furniture selection procedures.

d. Knowledge of other related professional engineering fields to comprehend overall project and interface with engineers of other disciplines.

e. Excellent communication and interpersonal skills

f. Advanced knowledge of Autodesk AutoCAD and/or Revit software

1.4.B.4. PLQ-4 – Assistant Project Manager – Furniture (one full time Key Personnel)

1.4.B.4.1. Responsibilities

The PLQ-4 Assistant Project Manager-Furniture shall be responsible for the work outlined in Task Area 3.

1.4.B.4.2. Qualifications

a. Associate’s degree

b. Three (3) years of experience in interior design, inventory, and property management

c. Familiar with property management regulations set forth by the General Services Administration (GSA) and furniture selection

i. Knowledge of other related professional engineering fields to comprehend overall project and interface with engineers of other disciplines.

d. Excellent communication and interpersonal skills

e. Advanced knowledge of Autodesk AutoCAD and/or Revit software

1.4.B.5. PLQ-5 – Relocation Planner/Move Manager (one full time Key Personnel)

1.4.B.5.1. Responsibilities

The PLQ-5 Relocation Planner/Move Manager shall be responsible for the work outlined in Task Area 4.

1.4.B.5.2. Qualifications

a. Five (5) years of experience related to relocation management and space management planning.

b. Skilled in organization, interior design, and project coordination with ability to remain flexible, proactive, and resourceful

c. Highly organized with strong analytical skills

d. Excellent communication and interpersonal skills

e. Advanced knowledge of Microsoft Office Suite applications, at a minimum, Word, Excel, and Outlook

1.4.C. Task Area 1 Key Management (PLQ-1)

1.4.C.1. The Contractor shall perform all the necessary services and provide qualified personnel, as needed to perform the tasks set forth in this PWS.

1.4.C.2. The Contractor’s designated key personnel shall provide the Government with formal (written) and/or informal (oral) project plans at the initiation of each assignment, including project management, space planning, furniture management, and move management, describing the technical approach, staffing resources, and management controls to be employed by the contractor to meet the schedule requirements and performance outputs. Determination of a formal or informal plan is based on the criticality and timeliness of the assignment required. All assignments shall be efficiently staffed, managed, and monitored by the contractor’s key personnel.

1.4.C.3. The Contractor designated key personnel shall provide the Contracting Officer’s Representative (COR) with a copy of the weekly report summarizing the status of all active (i.e. projects that are not completed) project plans. Additionally, the contractor shall coordinate and support a bi-weekly status meeting with the COR and requested FDA staff and review the report.

1.4.C.3.1. The status and effectiveness of the project plans shall be addressed. The bi-weekly status meeting shall also include progress updates on active projects, any performance risks to the Government, barriers that prevent timely and successful completion of active assignments, and requests for any updates to the agreed to plans.

1.4.C.3.2. This task area includes the delivery and availability of all data and documents developed under this Performance Work Statement as specified in Part 3 - Government Furnished Property, Equipment, and Services. Data and documents shall be stored on Government furnished property including systems licensed by the Government. As directed by the COR, Government staff shall be provided direct access to data, systems, and documents stored on these Government resources.

1.4.C.3.3. The contractor shall perform all supporting functions related to the following:

a. Provide effective project planning for fulfilling assignments and producing deliverables.

b. Provide and direct qualified staff personnel necessary to fulfill the Performance Work Statement.

c. Specific project management activities related to coordinating and administering meeting, progress reports, and strategic planning initiatives.

d. Produce weekly status and financial report(s) summarizing the progress of current tasking such as staff meeting, performance metrics, project management reports as well as queries.

e. Per task assignment, immediately notify the COR and appropriate Government personnel of any threats to task completion schedules and any other threats to the execution of effective and efficient contract performance.

f. Participate in meetings designated by the Government as relevant to this requirement and assigned projects.

1.4.C.3.4. The Contractor shall be responsible for all administrative oversight regarding their employees. The Contractor shall be responsible for the recruitment and retention of the contracted personnel. If at any time there is a productivity lapse due to a change in personnel, the Contractor’s key personnel shall notify the COR immediately in order to remedy the situation as appropriate. The Contractor’s key personnel shall be responsible for providing all reports called for in the delivery schedule of this Contract or as agreed to by project plan by the COR.

1.4.C.3.5. Contractors shall utilize appropriate Personal Protective Equipment as needed to perform the requirements of this Performance Work Statement properly and safely. The key personnel are responsible for ensuring this requirement is met.

1.4.D. Task Area 2 Project Management/Space Allocation Planning (PLQ-1/PLQ-2)

1.4.D.1. Reconfiguration/Relocation Space Planning: Space utilization planning and facilities construction/renovation project development and management.

1.4.D.1.1. The contractor staff shall manage and support executing the completion of the projects from concept to completion during the period of performance.

1.4.D.1.2. Projects shall include project management, blocking and stacking, occupancy planning, office design and renovation, facilities management, facilities reports, and various other office and laboratory facilities and related projects. There is a continual flow of project requests for facilities projects with various required scopes and tasks.

1.4.D.2. Project Development and Management

1.4.D.2.1. The contractor shall plan, develop, document, coordinate, and manage office and facility construction and/or office and facility renovation projects. Activities/deliverables shall include all tasks related to the following:

a. Project customer requirements intake and documentation

b. Project program development and documentation

c. Development of detailed Programs of Requirements document.

d. Development of Statement of Need (SON), Scope of Work (SOW), and related documents

e. Project plan development

f. Communications management among project-related stakeholders.

g. Plan, lead, and document project meetings, presentations, and discussions, including preparing agendas, materials, minutes, and action items.

h. Synthesis of customer needs and project parameters into creative space and occupancy solutions

i. Development, production, and presentation of schematic-level “concept” demolition and construction drawings in AutoCAD and other 2D/3D drawing software per Team standards.

j. Develop preliminary project budget, including design, construction, and related costs

k. Project time management including development of detailed project schedules

l. Manage project teams and coordinate with GSA, lessors, Architect- Engineers (A/E’s), contractors, and customers and participate in meetings

m. Quality management and review of construction documents by third party A/E’s

n. Quality management observation of construction progress

o. Assistance with move management and post-occupancy matters

1.4.D.3. Related Supporting Task Requirements:

1.4.D.3.1. Coordinate and support office construction

1.4.D.3.2 Field Surveys: Space surveys including, but not limited to, the following:

a. Project customer requirements intake and documentation

b. Space use verification 1.4.D.3.3. Documentation: Document the results of project development activities.

a. Update FDA AutoCAD master drawings

b. Stamping drawings by licensed architects or engineers are not required.

1.4.D.3.4. Project Work n FDA Facilities Project Work: As assigned.

1.4.D.3.5. Coordination: support and completion of tasks involving a large group of project stakeholders.

1.4.D.3.6. Contractor staff shall work in concert and coordination with:

a. Office of Facilities, Engineering and Mission Support (OFEMS) oversight, staff, and procedures.

b. FDA Centers and customer groups/representatives

c. Other contractors and vendors related to assigned projects. Project examples include:

i. Furniture coordination

ii. Move management.

iii. IT and AV systems

d. Entities external to FDA potential which are affiliated with assigned projects. Entity examples include:

i. GSA

ii. Lessors

iii. Architects-Engineers

iv. Construction contractors

v. Consultants

1.4.E. Task Area 3 Project Management – Furniture (PLQ-3/PLQ-4)

1.4.E.1. General Descriptions:

1.4.E.1.1. The contractor staff shall manage and conduct work as assigned and as required for projects from concept to completion during this period of performance.

1.4.E.1.2. Anticipated requirements:

a. Miscellaneous furniture projects. There is a continual flow of furniture project requests received from FDA customers. These include both extensive reconfigurations and minor changes in support of the increased occupancy density of FDA space. It is anticipated that numerous projects shall be received during the period of performance that shall be performed by the contractor. Currently, there are numerous projects in the furniture project log in various stages of initiation, progress, and closeout.

b. Furniture projects in support of general office construction renovation. There is a continual flow of project requests for renovation of various types of spaces, such as office, conference, densification, collaboration, and other space types.

c. Furniture services in coordination with the overall project team are required. These services include overall furniture project management, SOW development, design, specification, developing customer experience strategies through visioning sessions capturing what matters to FDA occupants, oversight of procurement and installation of furniture, coordination with other project related stakeholders.

1.4.E.2. Inventory

1.4.E.2.1 The contractor staff shall become familiar with the various types of furniture currently used in FDA HQ buildings and FDA furniture requirements.

a. The contractor shall become familiar with recognized product brand names and agency brands in-use or in storage.

b. The contractor shall coordinate FDA furniture uses according to FDA Office Standards.

1.4.E.2.2 The contractor staff shall create and provide a complete electronic furniture inventory list to FDA COR including quantities, model numbers, photos, and storage location at least annually. The contractor staff shall continuously inventory, maintain and update master furniture inventory listing in various storage locations throughout the HQ area. The contractor shall inventory furniture and update master inventory lists at least annually.

a. The contractor shall communicate and correspond with warehouse staff to ensure monitoring of excess furniture to accommodate demand levels.

1.4.E.2.3. The contractor staff shall monitor furniture consistently and include as part inventory.

1.4.E.2.4. The contractor staff shall identify excess demand levels and recommend product for exchange sale, or surplus to avoid increasing excess stock.

1.4.E.2.5 The contractor staff shall prepare paperwork needed for the exchange, sale, or turn-in surplus furniture.

1.4.E.3. Furniture Layouts

1.4.E.3.1. The contractor staff shall develop complex solutions for planning, using AutoCAD and 2D/3D drawing software.

1.4.E.3.2. The contractor staff shall review customer requests as received by ASPT, to include office layouts in AutoCAD and develop various options and courses of action to the ASPT lead Project Manager.

a. Designs shall use existing furniture first where possible.

b. When existing furniture is not available, new furniture plans shall be developed.

c. A mix of new and existing furniture shall be used to create a functional and economical design.

d. The contractor shall complete design tasks in support of ASPT and include pricing and incorporate projected budget requirements.

1.4.E.3.3. The contractor staff shall work with furniture vendors and review layouts provided by vendors to ensure customer needs are being met consistently with FDA furniture requirements.

1.4.E.3.4. The contractor staff shall work with ASPT to validate construction as needed to prepare for furniture installation or reconfiguration.

1.4.E.3.5. The contractor staff shall support furniture orders according to FDA requirements.

1.4.E.3.6. The contractor shall support the FDA with the scheduling and coordination of the delivery and installation of furniture and any necessary additional components.

1.4.E.3.7. The contractor staff shall support the FDA to certify that all furniture has been delivered without damage, installed correctly, and a construction punch list for all items has been completed.

1.4.E.3.8. The contractor staff shall follow-up with ASPT members and customers when appropriate.

1.4.E.3.9. The contractor staff shall follow-up with vendors for delivery, installation, replacement, reconfiguration, and other related reasons.

1.4.E.3.10. The contractor staff shall inform the key personnel and project manager of damage to walls or other parts of building(s) caused by any furniture vendors during installation or reconfiguration.

1.4.E.4. Quality Management of Installation Projects

1.4.E.4.1. The contractor staff shall provide quality control review of space plans and furniture vendor order information and installation drawings for complex space projects, including, but not limited to, the following:

a. Reviewing customer requirements

b. Reviewing coordination of furniture installation with other disciplines including architecture, power, AV, and IT

c. Assisting in problem-solving where conflicts arise between project related stakeholders

1.4.E.4.2. The contractor staff shall work with furniture vendors and review layouts provided by vendors to ensure customer needs are being met consistent with FDA furniture requirements.

1.4.E.4.3. The contractor staff shall work with ASPT to validate construction requirements as needed to prepare for furniture installation or reconfiguration.

1.4.E.4.4. The contractor staff shall support the Government to validate that furniture orders meet FDA requirements.

1.4.E.4.5. The contractor staff shall coordinate the delivery and installation of furniture and any necessary additional components.

1.4.E.4.6. The contractor staff shall support the Government to certify that all furniture has been delivered and installed correctly and that a construction punch list for all items has been completed and shall:

a. Coordinate with ASPT members and customers when appropriate; and

b. Coordinate with vendors.

1.4.F. Task Area 4 Relocation Planning/Move Management (PLQ-5)

1.4.F.1. Execute layout implementation plans for actual furniture and equipment moves with ASPT.

1.4.F.1.1. Integrate consideration of domino effects and schedule needs of offices being moved.

1.4.F.1.2. Creates scenarios of alternatives for the consecutive order of moves required to implement re-bock and Stack plans. Create analysis for cause and effect.

1.4.F.1.3. Assist the Furniture Project Manager in developing and maintaining an accurate inventory of warehoused furniture not in-use. Assist with determination and preparation of furniture assets for surplus. Ensure excess furniture sent to the warehouse because of relocations/reconfigurations is properly inventoried.

1.4.F.1.4. Coordinate with FDA OFEMS Labor Services and act as liaison for ASPT in planning and implementing physical moves. (OFEMS Labor Services are not included in this Performance Work Statement, and OFEMS Labor Services shall contract directly with other vendors for move services).

1.4.F.1.5. Collaborate with internal customers to coordinate the creation and dissemination of to/from lists for FDA OFEMS Labor Services and FDA ODT.

1.5. PERIOD OF PERFORMANCE:

The period of performance shall be for one (1) Base Year of 12 months and two (2) 12-month option years. The Period of Performance reads as follows:

Base:
January 1, 2025 – December 31, 2025
Option 1:
January 1, 2026 – December 31, 2026
Option 2:
January 1, 2027 – December 31, 2027

1.6. GENERAL INFORMATION

1.6.A. Quality Control:

The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control plan (QCP) shall assure the Government that the contractor’s work complies with the requirement of the contract. The QCP shall be delivered within 30 days after contract award, the digital copy of a comprehensive written QCP shall be submitted to the CO and COR within 5 working days of the beginning of the contract’s initial period of performance. After acceptance of the quality control plan the contractor shall receive the contracting officer’s acceptance in writing of any proposed change to his QC system.

1.6.B. Quality Assurance:

The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government shall do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards shall be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.C. Recognized Holidays:

FDA recognized holidays include all holidays recognized by the federal government.

1.6.D. Hours of Operation:

The contractor is responsible for conducting business, between the hours of 8:00 am to 5:00 pm local time, Monday thru Friday, except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. Hybrid work and telework may be available in accordance with the agency policy. The contractor shall not be reimbursed when the government facility is closed for the above reasons. The Contractor shall always maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is operating during scheduled business hours. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.E. Place of Performance:

Performance under this contract shall be performed at the following government facilities: FDA White Oak Campus Building 2 Level 3 hoteling area and other facilities in the HQ area. Telework is eligible with COR’s approval.

1.6.F. Type of Contract:

Time and Materials Contract.

1.6.G. Security Requirements:

All contractor personnel performing work under this contract shall pass a FDA provided security investigation according the FDA’s schedule. Failing to pass the background check shall be grounds for removal or legal action and shall be subject to additional investigations at a later time.

1.6.G.1. Physical Security:

The contractor shall be responsible for safeguarding all Government equipment, information, and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be properly secured in coordination with FDA standards.

1.6.G.2. Key Control:

The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

1.6.G.3. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its discretion, shall replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the payment due to the Contractor.

1.6.G.4. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

1.6.H. Post Award Conference/Periodic Progress Meetings:

The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The Contracting Officer (CO), Contracting Officers Representative (COR), and other Government personnel, as appropriate, shall meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer shall apprise the contractor of how the government views the contractor's performance and the contractor shall apprise the Government of problems, if any, pertaining to contract performance. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.6.I. Principal Personnel:

The follow personnel are considered Principal Personnel by the government:

1.6.I.1. Contracting Officer (CO)

The Contracting Officer (CO) is the only person with authority to act as agent of the Government under this contract. Only the Contracting Officer has authority to: Direct or negotiate any changes in the Statement of Work; Modify or extend the period of performance; Change the delivery schedule; Authorize reimbursement to the Contractor for any costs incurred during the performance of this contract; Otherwise change any terms and conditions of this contract; or Sign written licensing agreements

Kathy Harrigan Office of Acquisitions and Grant Services Office of Finance, Budget, and Acquisitions U.S. Food and Drug Administration 240-402-7686 kathy.harrigan@fda.hhs.gov

1.6.I.2. Contracting Officer Representative (COR):

The (COR) shall be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract, perform inspections necessary in connection with contract performance, maintain written and oral communications with the Contractor concerning technical aspects of the contract, issue written interpretations of technical requirements including Government drawings, designs, and specifications, monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies, coordinate availability of Government Furnished Property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, which is provided to the Contractor, states the responsibilities and limitations of the COR, especially regarding changes in cost or price estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting contract.

COR:

Jiang Wu Engineering Management Branch Office of Facilities, Engineering and Mission Support U.S. Food and Drug Administration 301-651-7664 jiang.wu@fda.hhs.gov

1.6.J. The contractor shall designate a contract manager (Lead) who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the CO. The contract manager or alternate shall have full authority to act on behalf of the contractor on all contract matters relating to daily operations of this contract. The contract manager or alternate shall be available between 8:00 am to 5:00 pm local time, Monday thru Friday except Federal holidays or when the government facility is closed for reasons listed in Section 1.6.D.

Contract Manager Designees
Contractor’s Key Personnel Name

PLQ-1 Lead/Project Manager/Space Allocation Planner

Alternate Contract Manager

Identification of Contractor Employees:

All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid giving the impression that they are Government officials. They shall also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

1.6.K. Contractor Travel:

Contractor shall be required to travel CONUS (continental United States) and within the NCR (National Capital Region) during the performance of this contract to attend meetings, conferences, and training. The contractor shall be required to travel to off-site training locations and to ship training aids to these locations in support of this PWS. Should travel be needed, the Contractor shall be authorized travel expenses consistent with the substantive provisions of the Joint Travel Regulation (JTR) and the limitation of funds specified in this contract. All travel requires Government approval/authorization and notification to the COR..

1.6.L. Data Rights:

The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials shall not be used or sold by the contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and shall not be used for any other purpose. This right does not abrogate any other Government rights.

1.6.M. Organizational Conflict of Interest:

Contractor and subcontractor personnel performing work under this contract shall receive, have access to, or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may potentially create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation shall result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan shall be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer shall effect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which shall be affected by the OCI.

1.6.N. Phase In /Phase Out Period:

To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have personnel onboarded within the designated phase in/phase out period. During the phase in period, the Contractor shall become familiar with performance requirements to commence full performance of services on the contract start date.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. DELIVERABLE. Anything that can be physically delivered, and shall include non-manufactured things such as meeting minutes or reports.

2.1.6. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that shall be required to be used in the performance of a contract listed in the PWS.

2.1.7. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9. QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.12. WORKDAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.12. WORK WEEK. Monday through Friday, unless specified otherwise.

2.2. ACRONYMS:

ACORAlternate Contracting Officer's Representative
AFARSArmy Federal Acquisition Regulation Supplement
ARArmy Regulation
CCEContracting Center of Excellence
CFRCode of Federal Regulations
CONUSContinental United States (excludes Alaska and Hawaii)
CORContracting Officer Representative
COTRContracting Officer's Technical Representative
COTSCommercial-Off-the-Shelf
DADepartment of the Army
DD250Department of Defense Form 250 (Receiving Report)
DD254Department of Defense Contract Security Requirement List
DFARSDefense Federal Acquisition Regulation Supplement
DMDCDefense Manpower Data Center
DODDepartment of Defense
FARFederal Acquisition Regulation
HIPAAHealth Insurance Portability and Accountability Act of 1996
KOContracting Officer
OCIOrganizational Conflict of Interest
OCONUSOutside Continental United States (includes Alaska and Hawaii)
ODCOther Direct Costs
PIPOPhase In/Phase Out
POCPoint of Contact
PRSPerformance Requirements Summary
PWSPerformance Work Statement
QAQuality Assurance
QAPQuality Assurance Program
QASPQuality Assurance Surveillance Plan
QCQuality Control
QCPQuality Control Program
TETechnical Exhibit

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Facilities and Equipment: The Government shall provide the necessary workplace for the contractor staff to provide the support outlined in the PWS including desk space and computers that are necessary for each contractor staff to maintain an office environment. The Government will provide all necessary software, tools, and equipment required to perform project tasks requested under this contract at no additional cost to the Contractor.

3.2. Utilities: The Government shall provide all utilities in the facility and shall be available for the contractor’s use in performance of tasks outlined in this PWS. The Contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish cleaning vehicles and equipment.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1. General:

The Contractor shall furnish all supplies and equipment required to perform work under this contract that are not listed under Section 3 of this PWS.

4.2. Materials.

The Contractor shall furnish materials necessary to meet the requirements under this PWS.

PART 5

ATTACHMENT/TECHNICAL EXHIBIT LISTING

5. Attachment/Technical Exhibit List:

5.1. Attachment 1/Technical Exhibit 1 – Performance Requirements Summary

5.2. Attachment 2/Technical Exhibit 2 – Deliverables Schedule

TECHNICAL EXHIBIT 1

Performance Requirements Summary

The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Item
Performance Objective
Acceptable Qualify Level
Method of Surveillance
Adequate and qualified workforce
Within 30 days of contract start, the contractor shall hire, clear, train, and maintain the proposed FTE staff with the requisite qualifications to meet the PWS.
98%
Direct observation, and contractor employee report
Quality and timely submission of project and task deliverables
Contractor shall submit quality project and task deliverables to meet project needs, free of mistakes or errors by designated deadlines.
95%
100 percent inspection
Accurate and timely input project information and status to Government database and project folders
Contractor shall input project information and status to Government project tracking system as it relates to ArchiBus and other applicable databases.
95%
Periodic surveillance and contractor weekly reports
Up-to-date training of workforce
Contractor shall maintain annual and required training for all contractor employees.
100%
Periodic surveillance and contractor weekly report.
Responsive and timely attendance of scheduled meetings and site visit
Contractor shall attend and report timely to all meetings and site visits convened by the Government and provide appropriate action on identified outstanding issues by established deadlines.
95%
Period surveillance and contractor weekly report.
Weekly report
Contractor shall report:

For each project, project progress, action items, schedules, project financial status, results, challenges, lessons learned, conclusion, and other project-related information.

Current week’s activities and forecasted activities for future weeks.

Meetings and site visits contractor attended and anticipated for future weeks.

Workforce training status to meet Government requirement.

Due by COB on Thursdays.

95%
Periodic surveillance
Invoice
Contractor shall report:

Invoice details.

Services provided Payment information Due to COR/KO for review by 10th calendar day each month

100%
100 percent inspection
Resumes of proposed contractor personnel
Contractor shall submit resumes for each proposed contractor personnel, at the commencement of the contract and in the event of personnel changes.

Due fifteen (15) days from Notice to Proceed (NTP).

100%
100 percent inspection
Furniture inventory list
Create and provide a complete electronic furniture inventory list to FDA including quantities, model numbers, photos, and storage location at least annually. The contractor staff shall continuously inventory, maintain and update master furniture inventory listing in various storage locations throughout the HQ area, including but not limited to, Warehouse and other storage locations.
100%
100 percent inspection

TECHNICAL EXHIBIT 2

DELIVERABLES SCHEDULE

Deliverable
Frequency
Format

Submit To

Project-related deliverables
As requested per project needs
Digital submission, including:

Original document format, including Revit, AutoCAD, Word, Excel, MS Project Manager, etc

PDF format document EMB/ASPT project manager

Weekly report
Weekly, Thursdays each week
Digital submission with a PDF format document
COR
Invoice
Monthly, 10th calendar day each month
Digital submission
CO/COR
Resumes of proposed contractor personnel
Fifteen calendar (15) days from Notice to Proceed (NTP).
Digital submission with a PDF format document
CO/COR
Furniture inventory list
Annually
Digital submission, including:

Original document format, including excel or other equivalent.

PDF format document.

COR

File details come from the government source that posted it. Updated .