PWS_21-R-RCCC Captains Career Course Edits V2 docx.docx

PERFORMANCE WORK STATEMENT (PWS)

FOR

Reserve Component and National Guard Captains’ Career Course (CCC) Facility Support Services

1. GENERAL. This is a non-personal services contract to provide facilities in support of the U.S. Army Medical Center of Excellence, Department of Leader Training Reserve Component Captains Career Course at Joint Base San Antonio Fort Sam Houston. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government. Description of Services/Introduction: The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform billet and facility support services as defined in this Performance Work Statement (PWS), section 5 except for those items specified as government furnished property and services. The Contractor shall perform to the standards in this contract.

1.2 BACKGROUND. The mission of the Department of Leader Training Reserve Component Captains Career Course is to train officers to lead a company or equivalent-sized organizations and serve successfully in U.S. Army staff positions. Additionally, to prepare them for subsequent assignments by providing an opportunity to learn the leader, tactical, and technical tasks, including supporting knowledge and skills necessary to support the Joint Team across all military medical operations encompassing the ten medical, functional areas. Due to the limitations of billets and facilities on Joint Base San Antonio Fort Sam Houston during the required time frame, the course must be conducted off-site. It must also be held within 10 miles of Joint Base San Antonio Fort Sam Houston due to the restriction mandating that missing one day of POI time or any essential task regardless of the duration of the task will result in a student being dropped from the course. Utilizing a location within 10 miles of Joint Base Fort Sam Houston provides a link to support resources, in the event that a student becomes ill, military medical facilities are available for the students to be seen and travel proximity within approximate 10-15 minutes while locations outside this geographic perimeter stretches beyond 30-60 minutes or more, creating a critical difference between students being retained in the course or dropped from the course. The course Population consist of: United States Army National Guard and United States Army Reserve. Male and female population with mixed military rank structure, that includes Officers in the rank of Lieutenant (0-1) through Full Bird Colonel (0-6), the majority are below the rank of Major (0-4).

1.2.1 The Reserve Component Captain Career Course will be held in June for at least thirteen days (beginning with the afternoon of report date and ending with the morning of graduation date - account for one day) and no more than twenty-one days. The estimated attendance of the Captain Career Course will be up to 535 (515 soldiers and 20 instructors) based on the Army Training Requirements and Resources System (ATRRS).

1.3 Objective: Provide facilities and services that meet the standards outlined in the PWS.

1.4. SCOPE OF WORK. The Contractor will provide all facilities and services addressed in Part5. Specific Tasks.

1.5.Period of Performance:

1.6 General Information:

1.6.1 Federal Observed Holidays: N/A

1.6.2 Hours of Operation: The Contractor is responsible for conducting business, between the hours of 0700 - 1700 hours Monday through Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons.

1.6.3 Place of Performance: Contractor facility.

1.6.4. Quality Control Program/Quality Assurance: The Contractor shall develop and maintain an effective QCP to ensure services are performed in accordance with (IAW) this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of deficiencies. The Contractor’s QCP is the means by which the Contractor assures that the work complies with the requirement of the contract. The Government will control access to the facility and will perform the inspection and acceptance of the completed work.

1.6.5 Type of Contract: This will be a firm fixed price contract.

1.6.6 Security Requirements: Work under this contract is UNCLASSIFIED. The contractor shall comply with all applicable Department of Defense (DOD) security regulations and procedures during the performance of this contract. The contractor shall not disclose and must safeguard procurement sensitive information, computer systems and data, Privacy Act data, and Government personnel work products that are obtained or generated in the performance of this contract. This includes dissemination of protocols and papers not generally available through the public literature.

1.6.7 Special Qualifications:

1.6.7.1 Conduct. The contractor shall conform to standards of conduct and code of ethics, which are consistent with those applicable to Government employees as provided for in the Joint Ethics Regulation 5500.7.R.

1.6.7.2 Safety Requirements. The contractor shall comply with all applicable federal, state, and local laws and ensure during their performance of work everything is secure while protecting material, equipment, and supplies from damage and loss.

1.6.7.3 Contractor personnel shall read, write, and speak English fluently.

1.6.8 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation (FAR) Subpart 42.5. The KO and Contracting Officer’s Representative (COR) shall meet periodically with the contractor to review the contractor's performance. At these meetings the KO will apprise the Contractor of how the Government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues.

1.6.8.1 Meetings. The Contractor’s representative may be required to meet with the Contracting Officer as determined necessary. The Government will schedule meetings, but the Contractor may request a meeting be held when there is a discrepancy between the Contractor and the Contracting Officers Representative (COR) regarding performance.

1.6.9 Contracting Officer’s Representative (COR): The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: Assure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, and specifications; monitor Contractor's performance and notifies both the KO and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.10 Antiterrorism (AT) and Operations Security (OPSEC): N/A

PART 2

DEFINITIONS, ACRONYMS, AND ABBREVIATIONS

2. DEFINITIONS AND ACRONYMS.

COR Contract Officer Representative – An individual designated in accordance with subsection 201.602-2 of the Defense Federal Acquisition Regulation Supplement and authorized in writing by the contracting officer to perform specific technical or administrative functions

PWS Performance Work Statement

QUALITY ASSURANCE Those actions taken by the Government to check goods or services to determine that they meet the requirements of the contract

QUALITY CONTROL Those actions taken by the contractor to control the production of goods or services so that they will meet the requirements of the contract.

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES: N/A

3.1 Services. N/A

3.2 Facilities. N/A

3.3 Utilities. N/A

3.4 Equipment. N/A

3.5 Materials. N/A

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.

4.1.1 Contractor Administrative Support Requirement: Contractor facility staff will be available during in-processing to assign lodging, keys, meal cards, provide move-in/move-out /housekeeping/linen distribution/maintenance/laundry/computer access instructions, and offer orientation to students with regards to the campus, meals, parking, recreational facility, security and mail services. Contractor facility staff will also be available throughout the course to address administrative issues with government staff.

4.1.2. Furnish facility and equipment necessary to meet the requirements for the provision of services established under the terms of this contract.

4.2 Secret Facility Clearance. N/A

4.3. Materials. N/A

PART 5

SPECIFIC TASKS

5. SPECIFIC TASKS.

5.1. Basic Service: The contractor shall provide lodging, housekeeping, maintenance, meals and facility support.

5.2 Lodging. The contractor shall provide lodging for up to 535 Officers. Five hundred fifteen students and 20 instructors. Instructors shall be housed in a separate area from the students. The instructor population (20) will arrive on 07 June 21, one week prior to course execution. The contractor shall provide all double occupancy rooms, with a minimum capability to house 25% (100) of the students in single occupancy rooms due to their higher rank. The contractor shall note that male and female lodging shall be separate. Furthermore, the Contractor shall note that there exists the possibility of a student married to a student, warranting the need for mixed population occupancy. The contractor shall provide lodging space within a quarter, to half a mile of the classroom/meeting areas. Furthermore, lodging space shall be within a quarter-mile of the location of the eating establishment for all three meals: breakfast, lunch, and dinner. The contractor shall provide air-conditioned lodging units and have fans available if necessary. The contractor shall note that it shall provide one single billet room for staff to stay at the institution for Staff Duty purposes throughout the specified period.

5.3 Housekeeping and Maintenance Requirement: The contractor shall provide housekeeping and maintenance service. The contractor shall provide a pillow, blanket, and one full set of linens (pillowcase, bed sheets, washcloth, and towels). Daily towel exchange shall be available in or near the lodging area within an hour’s convenience to the class schedule. Sheet exchange with the same hours as towel exchange shall be offered at least one time during the course, with emergency exchange available if needed. The contractor shall ensure all pest control measure has been taken before the arrival of students. Provide hotel-like housekeeping service at least once during course, preferably at the midpoint. Must have 24-hour room maintenance for emergencies and 24-hour response time for non-emergency maintenance issues.

5.4. Meal Requirement: The contractor shall provide foodservice for attendees, including three meals per day (breakfast, lunch, dinner). Meal service for the instructor population to start with the evening meal on Monday, 07 June 21. Meal service for the student population to start with the evening meal on Sunday, 14 June 2021, and to conclude with breakfast on Saturday, 26 June 2021. The location of the eating establishment must be within a quarter to half a mile of both the billeting and classroom/meeting rooms to accommodate the training schedule and lack of transportation assets. All meals shall have vegetarian and kosher/ethnically acceptable options. A morning and afternoon snack break shall be provided near the lecture halls and classrooms at the requested time. Snacks should include typical refreshment foods, not limited to fresh fruit, pastries, and beverages. Quantity must be sufficient so that all students can partake. For local students who are not residing on campus, request the ability to pay cash for meals. Mealtime must be agreed upon by the course staff and institution staff to ensure the minimal negative impact on training time. Instructors shall receive a meal card for dinner on 07 June 2021. Instructors on duty overnight shall receive meal cards for dinner of that day, breakfast, and lunch of the following day. Furthermore, meal cards shall be made available to all instructors for lunch.

5.5. Classroom Space requirement: The contractor shall provide Seventeen (17) classrooms to instruct a max of 40 students in each room, not to exceed 17 classrooms. Half (eight) of the classrooms need to be set up with desks so students may take notes during lectures. The remaining half of the classrooms need to be arranged with tables for maps and chairs around the tables to conduct the group work/practical exercises. Prefer to have the classrooms designated in pairs adjacent to each other, with one of each pair set up with desks for lectures and the other set up with tables for maps. Classrooms shall be air-conditioned, fans will be made available if necessary.

5.6. Auditorium Space Requirement: The contractor shall provide auditorium-style meeting space to accommodate up to 560 soldiers, including the staff members during the course, to include opening ceremonies on Monday 14 June 2021 and closing ceremonies on Saturday 26 June 2021. A second auditorium with a capacity of 307 to be used in addition to the larger auditorium when the group is divided for training. The auditorium must have an air conditioner.

5.7. Audiovisual Requirement: The contractor shall provide each classroom and the auditoriums with a PowerPoint LCD projector capability, a lectern, a screen, an overhead projector, and whiteboards and chalkboards in each classroom. Auditoriums shall be air-conditioned and be equipped with microphones. The contractor’s technical support staff must be on-site during use.

5.8. In-processing Area Requirement: The contractor shall provide space to set up 15 tables for individual stations, space for height and weight measurement, and two private areas for individual counseling. We need internet connectivity, power outlets for 15 computers and 1 printers, and access to a copy machine and phone. Need tables, chairs, and dividers for this. This area can be the auditorium, gymnasium, or other suitable building. The area must be available and ready for operation one day before Sunday, 13 June 2021. The area will be used for in-processing only unless this area shall also serve as the requirement to furnish and Administrative Room area for the duration of the course.

5.9. Administrative Room Requirement: The contractor shall provide for the duration of course, a room to be used as an administrative area/message center to accommodate incoming messages, allow telephone calls and faxes to be received and sent. The room must be equipped with outlet capability for a copier, dedicated telephone lines, internet connectivity, and space for staff work (up to 10 people). Need space for at least four distinct areas and meeting areas for the staff of 35. Equip with four long tables with chairs.

5.10. Medical Screening Room Requirement: The contractor shall provide a r space near the administrative room that allows privacy so that a medical care professional can hold sick call on an as-needed basis during the class.

5.11 Laundry Facilities Requirement: The contractor shall furnish laundry facilities within a quarter to a half-mile of billeting available for students to use at their own expense, unless free to the student.

5.12 Computer Access Requirement: The contractor shall furnish sufficient computers to allow access for students when not in class. This area may be the library or a computer room within a building such as a student center. The contractor shall also provide Wi-Fi technology/ internet connectivity in the students’ rooms for students to utilize their personal computers.

5.13 Parking Passes Requirement: The contractor shall provide Students and DOD faculty and course staffs access and parking passes to park privately owned vehicles during the course. Two (2) VIP/reserved spaces for course visitors shall be provided. Provide reserve parking passes for all instructions.

5.14. Recreational Facilities Requirement: The Contractor shall provide the RC CCC exclusive access to the track and field on measured track to perform physical fitness test for the 2-mile run and also a large, flat area to be used for push-ups and sit-ups. Track and the flat area must have lights on by 0415 (4:15 AM) due to the early morning time scheduled for the Army Physical Fitness Test. The contractor will ensure that the sprinkler system will not commence between the hours of 0200 and 0800 (2:00 AM and 8:00 AM.) The contractor shall ensure all pest control measures (i.e., Fire ants) have been taken before the arrival of students. Students shall have access to indoor and outdoor fitness areas, including pool facilities during non-class time.

5.15. Out-processing Area: The Contractor shall provide two administration rooms, preferably in two separate buildings, to reduce congestion while out processing all 515 Officers on 26 June 2021. The rooms shall have a separate entrance and exit to provide a smooth transition. The rooms shall also be equipped with at least six long tables with 30 chairs.

5.16. Security Requirement: The contractor shall provide 24-hour safety and security staff services. These services include but are not limited to monitoring the physical safety of buildings, door locks, patrolling or monitoring using surveillance systems and reporting suspicious behaviour. The facility staff will coordinate the opening and closing of the assigned meeting facilities.

5.17 Mail Service Requirements: The contractor shall provide the Students with the ability to receive mail and package delivery during the course. The mailing address must be available for distribution no later than 60 days before the course start.

6. DELIVERABLES

PERFORMANCE REQUIREMENTS SUMMARY

PERFORMANCE

OBJECTIVE

PERFORMANCE

STANDARD

Task 5.2./5.3 Lodging/ Housekeeping and maintenance

Response time of Contractor.

There shall be no more than three complaints pertaining to the stated performance standard.

Task 5.4.

Classroom space

Classroom accommodation for at least 40 students each or some variant, not to exceed 17 classrooms.