PWS 20Aug25Revision2.pdf
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- RTWS Partial Termination - Expeditionary Medical Modernization Planning, Programming, and Support
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This Performance Work Statement (PWS) is for Expeditionary Medical Modernization Planning, Programming, and Support (EMMPPS) issued by Headquarters Air Combat Command (HQ ACC), Office of the Command Surgeon. The contract requires a contractor to provide five core Full Time Equivalent (FTEs) and one optional FTE to support multiple medical modernization and strategic planning functions for the Air Force Medical Service (AFMS). Key tasks include medical modernization planning, CBRN process support, planning and programming budget execution, medical equipment management, and operational testing support.
The contract will be performed at Langley AFB, VA, with a base period from 13 September 2024 to 12 September 2025 and four potential option periods. Contractors must have a Secret security clearance and meet specific knowledge, skills, and abilities (KSA) requirements, including recent experience with AFMS strategic planning, medical modernization processes, CBRN operations, budget execution, and medical logistics. The contractor will be responsible for developing various reports, supporting capability assessments, coordinating with multiple military agencies, and providing strategic planning and modernization support for ground-based medical capabilities.
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Headquarters Air Combat Command (HQ ACC)
Office of the Command Surgeon (HQ ACC/SG)
Performance Work Statement (PWS) for
Expeditionary Medical Modernization Planning, Programming, and Support
(EMMPPS)
FA489024F0067
Original Date: 13 September 2024
20 August 2025
Revision 2
1.0 INTRODUCTION AND BACKGROUND. Headquarters Air Combat Command (ACC), Office of the Command Surgeon (ACC/SG) has the responsibility to lead Air Force Medical Service (AFMS) modernization of ground-based expeditionary medical capabilities. As the designated MEFPAK (Manpower and Equipment Force Packaging) Responsible Agency (MRA), ACC/SG is responsible with the medical combat development, training, and life cycle management of its ACC forces worldwide to include, Expeditionary Medical Support (EMEDS), homeland defense-installation medical all hazards response (HLD-IMAHR), medical Chemical Biological Radiological and Nuclear (CBRN), and casualty prevention. ACC Medical Modernization (ACC/SGR) is the focal point for Agile Combat Support (ACS) strategic planning; AFMS and Line of the Air Force (LAF) Program Objective Memorandum (POM) development; planning, programming; research, development, and acquisition (RDA) of ground based MRA capabilities; and medical modernization management and innovation activities. ACC/SGR conducts capability-based assessments (CBA) for medical functional areas, which aids in the identification of capability gaps/shortfalls and subsequent development of a 1-n list of medical modernization requirements. These requirements are then vetted through the LAF and AFMS Corporate Structures (CS) and included in the Air Force Medical Command (AFMED) Integrated Capabilities List.
(ICL) to compete for RDA funding. In addition, ACC/SG is responsible for strategic planning and readiness of deployed and reach-back medical capabilities, which includes medical surveillance support.
2.0 TASK ORDER OBJECTIVE. ACC/SG requires contract support in the areas of: (1) Modernization of ground medical assets and processes through planning, programming, project and program management, innovation, and RDA activities; (2) Development of ACC/SG input to the (AFMED) Fiscal Year (FY) Broad Agency Announcements (BAA) Calls: provide research and support for AFMED BAA proposals that address ACC medical requirements. (3) provide support and coordination for CBA reviews to identify and validate and ground-based medical capability gaps and shortfalls and subsequent validation and development of a 1-n modernization requirements list; (4) Collaboration and coordination of AFMS and Joint RDA efforts with MAJCOMs, Services, AFMS execution platforms (711 HPW and 59 MDW), the Joint community, to include Defense Medical Research and Development Program (DMRDP) Office; the Defense Medical Materiel Program Office (DMMPO); Joint Technology Coordinating Groups (JTCG), Joint Requirements Office for CBRN requirements, and other agencies; (5) Provide information for the Capability Development Operations Group (CDOG) on division progress of programs; and (6) provide support and coordination for Small Business Innovation Research (SBIR) proposals to further research and development programs.
3.0 REFERENCE. U.S. General Services Administration (GSA) One Acquisition Solution for Integrated Services (OASIS) or OASIS Small Business (SB) Indefinite Delivery Indefinite Quantity Control Pool 1 through Pool 6 as applicable.
4.0 TASK REQUIREMENTS. The Contractor shall provide the functional support of five (5) core Full Time Equivalent (FTEs) and one (1) optional FTE to fulfill this task order as described in the following subtasks:
4.1 ACC Medical Modernization Planning, Programming, Management, Innovation, and Acquisition Support (2 FTEs). The Contractor shall:
4.1.1 Provide support and updates for strategic planning, programming, and innovation of medical modernization requirements.
4.1.2 Experience working with ACS Core Function Support Team and the ACE Core Function Lead Integrator (CFLI) (AF Materiel Command).
4.1.3 Integrate Health Services guidance into ACS strategic planning documents such as the Core
Function Master Plan (CFMP), ACS CONOPS and sub-CONOPS.
4.1.4 Support the AFMS strategic planning process by developing input to RDD’s such as Expeditionary Medicine (EM), Cognitive and Physiological Performance (CPP), etc., and ensure roadmap input incorporates ACC/SG priorities for near, mid, and long-term requirements.
4.1.5 Assist in researching, identifying linkage, and presenting findings between ACC/SG modernization programs and strategic guidance and vision documents, Combatant Commanders (COCOM) Integrated Priority Lists (IPL), Annual Planning and Programming Guidance (APPG), Medical Planning and Programming Guidance (MPPG), AFMS strategic planning documents and other guidance to support the defense of LAF & AFMS POM submissions.
4.1.6 Provide support for Research Development and Acquisitions (RDA) documents required to support Joint Capabilities Integration and Development System (JCIDS) and Surgeon General’s Requirements for Operational Capabilities Council (SGROC) requirements. Document shall include, but not be limited to Study Plans, Initial Capability Documents (ICD), Capability Development Documents (CDD), CDD updates, and Analysis of Alternatives (AoA) to coordinate for government approval.
4.1.7 Provide expertise to LAF and AFMS requirement development and validation efforts such as integrated product teams (IPT), high performance teams (HPT) and medical requirements “deep dive” activities.
4.1.8 Provide support for projects and program development, management, innovation, oversight, and acquisition support through JCIDS, SGROC, SBIR and other current acquisition processes.
4.1.9 Coordinate ACC/SG medical modernization efforts with agencies such as MAJCOMs, Military Services, and AFMS execution platforms (711 HPW, 59 MDW, Advanced Development & COCOMs).
4.1.10 Coordinate Joint expeditionary ground requirements with agencies such as: the Joint community to include Defense Medical Research and Development Program (DMRDP) office, the Defense Medical Materiel Program Office (DMMPO) and Joint Technology Coordinating Groups (JCTG), Joint Requirements Office (JRO) for CBRN requirements, industry partners (SBIR, STTR), and DHA.
4.1.11 Support efforts to utilize additional avenues for research, such as Small Business Innovation Research (SBIR) and AF 1067 processes.
4.1.12 Track and document efforts to research, develop and acquire materiel medical modernization solutions to include projects/programs and RDD’s for Joint Program Committees.
4.1.13 Support functional area reviews of ACC/SG ground and missions appropriate to mission needs.
Review will identify functional areas and associated functional capabilities.
4.1.14 Support ACC/SGR efforts to build/develop, execute, and refine a CBA roadmap and CBA reviews.
4.1.15 Support activities to derive a validated list on Capability Gap Areas (1-n ACC/SG) modernization requirements.
4.1.16 Provide support for the building/development of matrices that capture capability gaps/shortfalls, Doctrine, Organization, Training, Materiel, Leadership, and Education, Personnel, Facilities and Policy (DOTMLPF) and other information required to support expeditionary ground medical requirements.
4.1.17 Assist in vetting the results of site visits through an Integrated Product Team (IPT), Pilot Units, AF Consultants, ACC/SG Staff, and other functional areas.
4.2 Medical CBRN Process Support (1 Core/1 Optional FTE). The contractor shall provide the following support and advisory services:
4.2.1 Support the identification and validation of medical Counter CBRN requirements to the ACC Combat/Capability Developer and AFMED.
4.2.2 Establish and maintain communication with all component combatant commands, Manpower and Equipment Force Packaging, Major Commands, 711th Human Performance Wing, Air Force Medical Readiness Agency subject matter experts to ensure consolidation of medical CBRN defense requirements.
4.2.3 Collect Counter CBRN Capability Based Assessments of validated gaps to inform requirements.
4.2.4 Consolidate answers from CBRN subject matter experts to the AFMS in support of initial Capabilities Documents, Capability Development Documents, Doctrine, Organization, Training Material, Leadership and Education Recommendations, Personnel, Facilities and Policy Change Recommendations and all other documents that are part of the JCIDS Process.
4.2.5 Supports the development of program objective memorandum strategy and Integrated Priority List.
4.2.6 Provide linkage with scientific testing units (i.e. Air Force Operational Test and Evaluation Center, Army Test and Evaluation Command, et al) and the Combat Developer. In order to maintain proper record keeping and ensuring program continuity.
4.3 Planning, Programming, Budgeting & Execution (PPBE) Process Support (1 FTE). The Contractor shall provide the following advisory services:
4.3.1 Support development, deliberation, and advocacy of ACC/SG AFMS and LAF modernization POMs.
4.3.2 Assist in building presentations for Program Element Monitor (PEM) parades and other POM deliberation forums.
4.3.3 Assist with the completion of Resource Allocation Programming Information Data Systems (RAPIDS) slides, including detailed program and cost data documents, in support of ACC/SG LAF & AFMS POM submissions.
4.3.4 Provide support for AFMED BAA proposals that address ACC medical modernization requirements.
4.3.5 Provide support for disseminating BAA Call instructions, proposal review, evaluation, scoring and ranking.
4.3.6 Serve as ACC/SGR liaison for interface with AFMED and DHA Research and Acquisition, during the BAA Call process.
4.3.7 Become familiar with BAA Call instructions and attend AFMED and DHA provided BAA Call training.
4.3.8 Provide support and maintenance for the ACC/SGR database for tracking all BAA proposal activity.
4.3.9 Obtain the necessary nondisclosure agreement (NDA) used to review, evaluate, score, and rank BAA proposals.
4.3.10 Provide tables, graphical depictions, and other reporting of BAA proposal data calls as they arise.
4.3.11 Provide support to the Government team regarding BAA proposals during the Research Management Working Group and other vetting forums.
4.3.12 Prepare a site visit plan for obtaining feedback on capability gaps/shortfalls from medical facilities with high deployment commitment (i.e., constant deployers).
4.3.13 Develop correspondence, presentations, and documents in support of site visits.
4.3.14 Advise on site visits as prescribed by the ACC/SGR CBA process.
4.3.15 Provide written documentation of results from site visits and associated follow-on action items.
4.4 Medical Equipment/Material Manager, Operational Testing (OT&E) Support (1 FTE). The Contractor shall:
4.4.1 Interact with units and conduct analysis to identify, define, validate, and approve user needs and requirements through established ACC and AFMS capabilities-based assessment processes.
4.4.2 Assist in coordinating with commercial vendors and/or developers, interested Government, and non-Government entities and medical users to demonstrate and assess new material equipment capabilities; assist and identify potential capabilities or technologies adaptable by ACC medical teams;
and participate in developing processes to refine or modify Commercial-Off-the-Shelf (COTS) material solutions to ensure potential solutions are suitable for military medical operations.
4.4.3 Research and/or identify current fielded medical equipment capabilities through FEDLOG and other similar military medical logistics information systems and uses information to populate allowance standards and other material/equipment lists.
4.4.4 Assist in preparing and shipping equipment for operational testing, participate in test and evaluation policy issues, and coordinate between internally and external agencies.
4.4.5 Assist in coordination with US Army Aeromedical Research Lab, AFMED, Air Force Life Cycle Management Center and vendors to ensure all required testing, to include air worthiness certification, is identified, scheduled, performed, and documented.
4.4.6 Assist with planning and coordination of system procurement activities to include unit operational assessments, performance evaluations, and acceptance validation testing prior to transition of new capability to the field.
4.4.7 Assist with developing user assessment and evaluation templates and ensures pilot unit evaluation reports are thorough and complete. Maintains these reports and other pertinent assessments and disseminates copies to other units, developers, and others upon request.
4.5 General Requirements (applies to all FTEs). The Contractor shall:
4.5.1 Build/develop supporting documents such as bullet background papers, and talking papers that support SG modernization efforts.
4.5.2 Draft correspondence in compliance with AF guidance (i.e., Tongue and Quill) for dissemination under Government signature.
4.5.3 Make appropriate recommendations in the best interest of the directorate with respect to situational complexity.
4.5.4 Support and attend meetings, conferences, and seminars and provide recommendations to the Government.
4.5.5 Advise the client on day-to-day issues impacting SGR/medical modernization.
4.5.6 Manage and administer Task Management Tool (TMT) suspenses/tasks and draft correspondence and documents for client (including flag officer) consideration.
4.5.7 Attend periodic SG/Executive staff meetings.
4.5.8 Provide a monthly summary of all Contractor modernization related activities and spending, including a month-to-month representation of expensed funds, including travel expenditures.
4.5.9 Provide trip report summary documents to senior leadership on medical modernization information and technology related requirements from attendance at conferences, committees, and working groups.
5.0 CONTRACT DATA REQUIREMENTS LISTS (CDRLS) AND OTHER DELIVERABLES.
The Contractor shall provide task order deliverable(s) in a format mutually agreed upon by the Government and the Contractor. All deliverables will be reviewed for timeliness, accuracy, and format. If a deliverable due date falls on a weekend or holiday, the Contractor shall submit the deliverable on the last workday prior to the due date.
Table 1 – Deliverables
Deliverables PWS Reference Deliver To Due Date
Hiring Status Report
5.1
CO/CM and
COR
1st Friday after notice of award then every Friday until all positions are filled, or as requested by the CO
Personnel Roster
5.2
CO/CM and
An updated listing shall be provided when an employee's status or information changes within 30 days.
Monthly Status Report 5.3 COR On or before the 15th of each
Deliverables PWS Reference Deliver To Due Date month after notice of award
Trip Report 5.4 COR Within 5 business days after return
Quality Control Plan
5.5 CO/CM, COR,
and QAPC
Within 30 calendar days from notice of award and within 10 calendar days of updates
Continuity Folders
5.6
Provide updates and documents NLT 5 duty days after completion.
ACS/LAF Updates 5.7 COR Include in monthly activity report.
on or before the 15th of each month.
Monthly Service Report 5.8 COR On or before the 15th of each month after notice of award
5.1 Hiring Status Report (HSR). The Contractor shall provide an HSR every Friday, starting with the first Friday after contract award, until all positions are filled, or as requested by the Contracting Officer (CO). The HSR shall contain, as a minimum, the name, security clearance and adjudication date, for each new hire. The Contractor shall provide a Hiring Status Report (HSR) until all positions are filled.
The last HSR provided shall also contain the number of incumbent offers and acceptances. After task order start the HSR will become the Personnel Roster.
5.2 Personnel Roster: The Contractor shall maintain a current listing of employees. The list shall include the employee's name and level of security clearance. The list shall be validated and signed by the company Facility Security Officer (FSO) and provided to the Sponsoring Agency’s Security Manager. An updated listing shall be provided when an employee's status or information changes. Note: The Government may require a Contractor’s DoD Electronic Data Interchange (EDI) number or social security number for some transactions, i.e., verifying clearances in JPAS, processing visitor requests, etc.
5.2.1 Key Positions/Personnel: All positions within this requirement are designated as ‘key’ for the overall success of this task order.
5.2.2 Personally Identifiable Information (PII): The Contractor shall utilize encrypted email or password protected files protect PII in accordance with the Privacy Act.
5.3 Monthly Status Report. The Contractor shall provide status reports for the duration of the effort. The report shall summarize accomplishments during the reporting period. The report shall also include planned versus actual task completion, anticipated activity for the next reporting period, lessons learned, risks, significant accomplishments, training completed, certifications or security clearances expiring, pending, or lapsed and mitigation plan, and outstanding issues and recommendations.
WAWF/PIEE invoices shall only be submitted after the Monthly Status Report has been received by the
COR.
5.4 Trip Report. Following official travel, the Contractor shall prepare a trip report detailing the purpose of the trip, the individuals contacted, any agreements that were reached during the trip or any other significant issues that were identified during the travel. The Contractor shall provide this trip report to the COR within five (5) days after the completion of travel.
5.5 Quality Control Plan. The Contractor shall develop a Quality Control Plan (QCP) that demonstrates how the Contractor shall maintain an inspection system acceptable to the Government, covering the services for this requirement. The QCP shall demonstrate the Contractor’s documented processes and procedures to monitor and control the objectives in the Services Summary, Internal Staffing, SubContractor relationships (if applicable), Contractor and SubContractor invoicing, and Government issued non-conformances. The QCP shall be submitted to the Contracting Officer (CO) for acceptance no later than 30 calendar days after award. The Contractor shall submit updated versions of the QCP to the OCO for acceptance no later than 10 calendar days before implementation. Below is what it should include as a minimum.
1. Introduction/Purpose
2. Management Structure
3. Contractor Key Personnel/Roles & Responsibilities
4. Process and Procedures for the Performance Objectives in the Services Summary
5. Internal Staffing procedures
6. SubContractor Relationships (if applicable)
7. Contractor and SubContractor invoicing
8. Government issued Minor and Major Non-Conformance
9. Deliverables
10. Summary
5.6 Continuity Folders. Employee will maintain continuity folders that will remain the property of the Government.
5.6.1 Provide updates on ad-hoc research, analysis, and staff documents related to ACC/SG mission tasks and requirements from Air Force-level strategic vision and planning.
5.6.2 Provide updates on background research conducted to support identification of required medical capabilities, capability shortfalls and gaps.
5.6.3 Provide status update on ACC/SG medical modernization programs that are vetted in the Program Objective Memorandum (POM) and Amended POM processes.
5.6.4 Provide status update on performance measures and budgetary reports of funded medical modernization projects and programs.
5.6.5 Provide liaison updates on medical modernization related efforts between MAJCOM medical modernization and AF modernization staff.
5.6.6 Provide status updates on input to ACS strategic planning documents such as the Core Function Master Plan (CFMP) and ACS CONOPS.
5.6.7 Provide a Monthly Summary of all modernization-related activities and spending; include a month-to-month representation of expensed funds, to include travel expenditures.
5.7 ACS/LAF Updates. Provide status updates on input to ACS strategic planning documents such as the Core Function Master Plan (CFMP) and ACS CONOPS.
5.8 Monthly Service Report. Provide a Monthly Summary of all modernization-related activities and spending; include a month-to-month representation of expensed funds, to include travel expenditures. Additionally, provide SG updates as follows:
5.8.1 Provide updates on ad-hoc research, analysis, and staff documents related to SG mission tasks and requirements from Air Force-level strategic vision and planning documents.
5.8.2 Provide updates on background research conducted to support identification of required medical capabilities, capability shortfalls and gaps.
5.8.3 Provide status update on SG medical modernization programs that are vetted in the Program Objective Memorandum (POM) and Amended POM processes.
5.8.4 Provide status update on performance measures and budgetary reports of funded medical modernization projects and programs.
5.8.5 Provide liaison updates on medical modernization related efforts between SG medical modernization and AF modernization staff.
5.9 Services Summary. The Services Summary (Attachment A) establishes threshold performance requirements in the execution of this contract at the contract level. The Government will utilize a Quality Assurance Surveillance Plan (QASP) in managing, providing oversight, and assessing performance for this PWS. All reported non-conformances will be validated by the COR. Meeting or not meeting the below thresholds will be the basis of that performance evaluation. The Government reserves the right to inspect or test services that have been tendered for acceptance. The Government may require re-performance of any nonconforming services at no increase in contract price. If performance will not correct the performance issue or is not possible, the Government may seek an equitable price reduction or contractual processes will begin to terminate the contract. Past performance history will be reported in Contractor Performance Assessment Reporting System (CPARS).
6.0 GOVERNMENT FURNISHED PROPERTY.
6.1 Government Provided Documentation. The Government will provide access to relevant organizations’ information, documentation, manuals, texts, briefs, and other materials as required and available.
6.2 Government Provided Equipment / Office. The Government shall provide office space, Local Area Network (LAN) connections, computer (hardware and software), unclassified and classified e-mail and internet access and other standard office equipment (Defense Switched Network (DSN) and commercial telephone access) necessary to support the Contractor. Laptops may be issued via hand receipt and will be returned to the Government following completion of requirements for their use.
7.0 DATA. The Government has unlimited rights to all deliverables of this task order to include intellectual property rights. A Contractor Non-Disclosure Agreement for all employees under this contract will be signed and maintained by the COR.
8.0 OTHER DIRECT COSTS (ODC).
8.1 Travel. The Contractor may be required to travel CONUS and OCONUS to attend meetings, conferences, training, and other functions in support of tasks required to fulfill PWS requirements. All trips will be in accordance with regulatory requirements, and actual travel shall be coordinated and pre-approved by the Contracting Officer’s Representative (COR) in writing. The Government will only reimburse allowable costs in accordance with FAR 31.205-46 and the current Joint Travel Regulation. The Contractor shall be required to provide travel receipts to the COR as attachments in Wide Area Workflow (WAWF). Travel projections are subject to change based on Government requirements. Note: Local travel to attend meetings within the local city or base of assignment commuting vicinity shall be considered a cost of doing business and shall not be separately reimbursed.
9.0 SECURITY The Contractor and all Contractor personnel shall abide by all Air Force and local rules, procedures and standards of conduct. A DoD Contract Security Classification Specification (DD FM 254) is required for access to classified material. The Contractor shall also perform in accordance with the Compliance with National Industrial Security Program (DoDM 5220.22 NIPSOM).
9.1 Visitor Group Security Agreement (VGSA). The Contractor shall enter into a long term VGSA with the host base Information Protection Office if contract performance is on base for 90 days or more.
This agreement shall outline how the Contractor integrates security requirements for contract operations with the Air Force to ensure effective and economical operation on the installation. The agreement should address:
9.1.1 Security support provided by the Air Force to the Contractor to include storage containers for classified information/material, use of base destruction facilities, classified reproduction facilities, use of base classified mail services, security badging, base visitor control, investigation of security incidents, base traffic regulations, the use of security forms, and conducting inspections required by DoDM 5220.22, Industrial Security Program, and AFMAN 16-1406, National Industrial Security Program:
Industrial Security Procedures for Government Activities.
9.1.2 Security support requiring joint Air Force and Contractor coordination includes packaging classified information, mailing and receiving classified materials, implementing emergency procedures for protection of classified information, security checks, and internal security controls for protection of classified material and high value pilferable property.
9.1.3 On base, the long-term visitor group security agreement may take the place of a Standard Practice Procedure (SPP).
9.2 Security Clearances. All personnel performing on this PWS shall require a U.S. Citizen and shall have at least a favorably adjudicated Tier 3 Investigation resulting in access eligibility to at least SECRET level as indicated on this PWS, detailed on the table at Attachment B. The Contractor must possess a facility security clearance at the Secret level to submit an offer IAW paragraph H.7.1 of the GSA OASIS MAC contracts. The Contractor shall request security clearances by submitting clearance paperwork through DCSA to the National Background Investigations Bureau (NBIB) for personnel requiring access to classified information within 15 days after receiving a facility clearance or, if the Contractor is already cleared, within 15 days after notice of award. Due to costs involved with security investigations, requests for Contractor security clearances shall be kept to an absolute minimum necessary to perform contract requirements.
Contractor personnel shall have appropriate clearances prior to commencing work on any contract unless otherwise approved in writing by the CO. The Contractor shall also complete visit requests for each individual that will be performing work on a contract in the Defense Manpower Data Center (DMDC) JPAS prior to performance start unless otherwise approved in writing by the CO.
The prime Contractor shall ensure that any teaming partners or subContractors have the appropriate clearances prior to beginning performance. If access to classified information is a requirement at the Contractor’s facility, a SF 312 Non-Disclosure Agreement (NDA) initiated by the company’s Facility Security Officer (FSO) is required.
9.2.1 Clearance Documentation. Prior to contract start, and as changes occur, the Contractor shall provide the Primary COR a list of all company employees assigned to this contract. The list shall include the employees’ Names, Location of Performance, and Security Clearance.
9.3 Listing Of Employees. The Contractor shall maintain a current listing of employees. The list shall include the employee's name, position, and level of security clearance. The list shall be validated and signed by the company FSO and provided to the Sponsoring Agencies Security Manager. An updated listing shall be provided when an employee's status or information changes.
The HSR/Personnel Roster may be used to satisfy this requirement.
9.4 Notification. The Contractor shall notify the Servicing Security Activity (SSA) at each location and the local unit through the JPAS, 30 days prior to contract performance on base. In the remarks section in the JPAS visit request, add the contract number and the company FSO name and contact number.
9.5 Security Assistant Appointment. The Contractor shall appoint a security assistant for the on base visitor group. The security assistant may be a full time position or an additional duty position. The security assistant and sponsoring agency's security manager shall ensure all Contractor personnel are integrated into sponsoring agencies Information Protection Program and receive initial and recurring security education training IAW DOD 5200.01, DoD Information Security Program Manual, and AFI 16-1404, Air Force Information Security Program.
9.6 Pass and Identification Items. The Contractor shall ensure the pass and identification items required for contract performance are obtained for employees and non-Government owned vehicles.
9.7 Retrieving Identification Media. The Contractor shall retrieve all identification media, including vehicle passes from employees who depart for any reason before the contract expires; e.g.
terminated for cause, retirement, etc.
9.8 Traffic Laws. The Contractor and its employees shall comply with base traffic regulations.
9.9 Weapons, Firearms, and Ammunition. Contractor employees are prohibited from possessing weapons, firearms, or ammunition, on themselves or within their Contractor-owned vehicle or privately owned vehicle while on any Government installation.
9.10 For Official Use Only (FOUO) and Controlled Unclassified Information (CUI). The Contractor shall comply with DoD 5400.7-R, Chapter 4, DoD Freedom of Information Act (FOIA) Program, requirements. This regulation sets policy and procedures for the disclosure of records to the public and for marking, handling, transmitting, and safeguarding FOUO material and CUI.
9.11 Reporting Requirements. Contractor personnel shall report to an appropriate authority any information or circumstances of which they are aware may pose a threat to the security of DoD personnel, Contractor personnel, resources, and classified or unclassified defense information.
Contractor employees shall be briefed by their immediate supervisor upon initial on-base assignment.
9.12 Physical Security. The Contractor shall be responsible for safeguarding all Government property and controlled forms provided for Contractor use. At the end of each work period, all Government facilities, equipment, and materials shall be secured.
9.13 Controlled/Restricted Areas. The Contractor shall implement local base procedures for entry to Air Force controlled/restricted areas where Contractor personnel will work. An AF Form 2586, Unescorted Entry Authorization Certificate, must be completed and signed by the sponsoring agencies Security Manager before a restricted area badge will be issued.
9.14 Key Control/Access Badge Control. The Contractor shall establish and implement methods of making sure all keys and badges that are issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. The Contractor shall not duplicate any keys issued by the Government.
9.14.1 Lost Keys. The Contractor shall immediately report to the COR or PM any occurrences of lost or duplicated keys. In the event keys, other than master keys, are lost or duplicated, the Contractor may be required, upon written direction of the CO, to re-key or replace the affected lock or locks without cost to the Government. The Government may, however, at its option, replace the affected lock or locks or perform re-keying and deduct the cost of such from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.
9.14.2 Prohibited Use. The Contractor shall prohibit the use of keys, issued by the Government, by any persons other than the Contractor’s employees and the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in performance of contract work requirements in those areas.
9.15 Lock Combinations. The Contractor shall control access to all Government provided lock combinations to preclude unauthorized entry. The Contractor is not authorized to record lock combinations without written approval by the Government COR. Records with written combinations to authorized secure storage containers, secure storage rooms, or certified vaults, shall be marked and safeguarded at the highest classification level as the classified material maintained inside the approved containers.
9.16 Automatic Data Processing Equipment (ADPE). Visitor groups are prohibited from establishing their own IT systems/networks LAN, Wide Area Networks (WAN), Cellular phone/USB Modem as WAN, Wi-Fi as WAN etc.) without the direct permission of governing communications and responsible information systems office. If permission is granted, the Government office approving the request is responsible for providing oversight to ensure the system is properly accredited/authorized and all DoD and Air Force IT requirements are met. Contractor employees who need access to Government IT systems are determined to be trustworthy by the completion of a favorable personnel security investigation commensurate with assigned duties and by a designated Government official prior to IT access being granted. This is accomplished through the system authorization access request, DD Form 2875, process. The Contractor shall establish and implement procedures to ensure all ADPE issued to the Contractor by the Government, to include laptops and other data processing devices, are not lost or misplaced, are not used by unauthorized persons, and are not subject to unauthorized external devices. The Contractor shall immediately report to the CO any occurrences of lost ADPE within two (2) hours of discovery of occurrence. In the event that ADPE is lost, the Contractor may be required, upon written direction of the CO, to replace the equipment at no additional cost to the Government. The Government may replace the equipment and deduct the cost of such from the monthly payment due the Contractor.
9.17 Non-Government Networks. The Contractor is prohibited from establishing their own IT systems/networks LAN, WAN, Cellular phone/USB Modem as WAN, Wi-Fi as WAN etc.) without the direct permission of governing communications and responsible information systems office and direction by the Government CO. If permission is granted, the Government office approving the request is responsible for providing oversight to ensure the system is properly accredited/authorized and all DoD and Air Force IT requirements are met. The Contractor shall provide point of contact information of such Government office to the Government PM. Contractor employees who need access to Government IT systems are determined to be trustworthy by the completion of a favorable personnel security investigation commensurate with assigned duties and by a designated Government official prior to IT access being granted. This is accomplished through the system authorization access request, DD Form 2875, process.
9.18 Communications Security (COMSEC). Contractors may require access to COMSEC information. The DD FM 254 will give further instructions on safeguarding and managing COMSEC material.
10.0 TRANSITION PLAN. The incoming Contractor shall interface with Government personnel in a manner that minimizes disruption of activities during the transition period. The Contractor shall develop a Phase-In/Phase-Out Transition-Plan. The Phase-In portion of this plan shall detail how the Contractor shall meet Phase-In requirements including discussions of workload estimates, priority allocations of personnel and resources, scheduled completion dates of key events (i.e. milestone charts), and plans for mitigating risk factors.
10.1 Transition In. The transition period will allow for the site lead to process and obtain required security badges, ID/CAC cards, computer system access requests, and receive workplace orientation for all contracted employees to ensure FTEs are in place for contract start.
10.1.1 Contractor personnel must be in place NLT 30 calendar days after the Contractor begins transition services. The incumbent personnel are responsible for tasks during the transition period. The Quality Assurance Surveillance Plan as stated in the Services Summary (Reference Attachment A) will begin at Base Performance start.
10.2 Transition Out. Prior to the end of the period of performance, the incumbent Contractor shall support a 30-calendar day transition period with incoming personnel supporting the installations listed in this PWS. During this period, all programs, information, data, etc. will be passed from the incumbent Contractor to the incoming Contractor so that there is no break in Customer or mission support. The Contractor shall allow as many personnel as practicable to remain on the job to help the successor maintain the continuity and consistency of the services required by this contract. The Contractor also shall disclose necessary personnel records and allow the successor to conduct on-site interviews with these employees. If selected employees are agreeable to the change, the Contractor shall release them at a mutually agreeable date and negotiate transfer of their earned fringe benefits to the successor.
11.0 ADMINISTRATION CONSIDERATIONS.
11.1 Performance Schedule. The Contractor shall perform this task as detailed below.
Table 2 – Period of Performance
Base Period 13 September 24 – 12 Septembe Option Period 1 13 September 25 – 12 Septembe Option Period 2 13 September 26 – 12 Septembe Option Period 3 13 September 27 – 12 Septembe Option Period 4 13 September 28 – 12 Septembe
11.2 Place of Performance. The contractor shall be located at Langley AFB, VA.
11.3 Contractor Identification. Each Contractor employee shall, while on duty, wear in plain view on the upper portion of his outer garment a metal or plastic identification badge to be furnished by the Contractor, containing the company name, employee name, and the section where the employee works.
Contractor employees shall clearly identify themselves as "Contractors" at all times, in all communications and representations, including in the workplace, at meetings, in conversations, telecommunications, mail, electronic mail (e-mail), and faxes, whether with Government personnel, other Contractor personnel, or with the public. Contractors with access to the base LAN or with an official Government e-mail address shall include their company name in the signature block and the designation "CTR" in the global address. The Contractor shall notify the Government if the "CTR" designation is not included in the global address.
11.4 Duty Hours. Normal duty hours are 0700-1600, Monday through Friday with the expectation of 40 hours per week. During periods of active mobility situations or exercise requirements, the duty hours may be adjusted depending on the unit operational needs (e.g., increase in overseas exercises or meetings in different time zones). Flexible hours may be established on a case-by-case basis at the discretion of the Contractor and in coordination with the unit leadership and COR. Federal holidays will be observed IAW the OASIS IDIQ contract.
11.5 Base Shutdown/Inclement Weather. The Contractor will follow guidance of the installation containing their place of performance to determine reporting schedules whether due to a base closure or inclement weather.
11.6 ACC Family Days/Down Days. ACC family and down days apply to active military personnel only.
11.7 Alternate Work Location. Alternate work locations may be permitted for this task order on a case-by-case basis at the discretion of the Contractor and with approval by the COR. Additionally, if requested by the Government, Contractor personnel will provide a verbal and/or written summary of work performed. If primary duty location is not available to the Contractor (i.e., office closed), then the Contractor may telecommute or work from an alternate location. Working from an alternate location shall not involve working with or transporting classified information.
11.8 Kickoff Meeting. Contractor shall attend a kickoff meeting specific to this requirement with the COR and the CO within ten business days after notice of award. The Contractor shall provide concurrence with the date, time, and location for the meeting via email notification to the COR and CO/CM at least three business days prior to the scheduled meeting.
11.9 Contractor Inventory. IAW Section 8108 of Public Law 112-10 of the DoD and Full-Year Continuing Appropriations Action, 2011.
11.9.1 Reporting. System for Award Management (SAM). The Contractor shall report all contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract via a secure data collection site. The Contractor is required to completely fill in all required data fields using the following web address https://www.sam.gov/SAM/. Reporting inputs shall be for the labor executed during the period of performance during each Government FY, which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported NLT October 31 of each calendar year. Contractors may direct questions to the SAM help desk.
http://www.sam.gov/SAM/
11.9.2 Uses and Safeguarding of Information. Information from the secure web site is considered proprietary in nature when the Contractor number and the Contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the Contractor name and contract number associated with the data.
11.9.3 SubContractor Input in SAM.GOV. Prime Contractors are responsible to ensure all SubContractor data is reported. Contact the SAM help desk for further guidance and assistance.
12.0 COR DESIGNATION. The CO will provide the Contractor with a COR Designation Memorandum to inform the Contractor of the designated COR on the contract.
12.1 Performance Evaluation. Contractor performance is subject to Government COR surveillance to ensure PWS compliance. The Contractor shall comply with the following:
12.1.1 Access. The Contractor shall permit the CO or authorized representative access to all work areas, records, and data used in the performance of the contracted services. The Contractor shall provide support, and not interfere with the CO, CORs, state, federal, and other designated personnel in the performance of their official duties. Access shall be provided as soon as possible, but not to exceed one workday after the request.
12.1.2 Non-conformances. The Contractor shall respond to non-conformances through root cause analysis, corrective actions, and preventive actions. Focus on eliminating the cause to prevent reoccurrence. Maintain records of non-conformities and actions taken. Correct and provide response to all Government-identified non-conformances IAW timeframes specified by the CO. This contract identifies two types of non-conformances: minor and major.
12.1.3 Minor Non-conformance. A minor non-conformance is a non-conformance, which by itself does not adversely impact mission, safety of personnel and/or equipment, performance (quality), schedule (delivery), or cost. It normally does not increase risk to the Government. Minor non-conformances are typically low risk and are communicated through notices. First notices are issued for any identified non-conformance, and second notices are issued for repeat non-conformances or failing to correct issues within a reasonable amount of time. Upon receipt of a first or second notice, the Contractor shall complete applicable sections and return it to the CO within time constraints directed by the CO in the notice. A formal corrective action plan is not required for notices.
12.1.4 Major Non-conformance. A major non-conformance is a non-conformance that adversely impacts (or has the potential to impact) mission, safety of personnel and/or equipment, performance (quality), schedule (delivery), or cost. This type of nonconformance increases risk to the Government and therefore has a risk assessment rating of moderate or high. An example of increasing risk would be a significant number of recurring non-conformances, which is an indication of inadequate preventive measures/actions and lowers the Government’s confidence that the Contractor can provide quality services on time and within costs. The CO will communicate major non-conformances on a Corrective Action Request (CAR) form with a suspense date for the Contractor’s corrective action plan. As a minimum, the Contractor’s corrective action plan will address:
• Action taken to fix the immediate problem
• Root cause analysis of the problem to determine cause
• Corrective action on the cause of the problem
• Actions taken to prevent recurrence
13.0 ENVIRONMENTAL SAFETY AND HEALTH.
13.1 Environmental Requirements. The Contractor shall comply with all applicable federal, state, and local environmental statutes, instructions, manuals, handbooks, regulations, guidance, policy letters and rules (including all changes and amendments), and all Presidential Executive Orders in effect on the date of issuance of this contract. The Contractor shall comply with the highest degree of environmental protection where any disagreements exist.
13.2 Safety and Health Requirements. The Contractor shall comply with all applicable Occupational Safety and Health Administration (OSHA) and Air Force Occupational Safety and Health (AFOSH) standards, technical orders, regulations and referenced publications within the United States. The Contractor shall comply with the highest degree of safety protection where any disagreements exist.
14.0 HUMAN RESOURCE MANAGEMENT.
14.1 Personnel Qualifications. Provide qualified personnel at contract performance start that meet or exceed the stated KSA qualification requirements in the contract, or as stated in the proposal when considered as an evaluation factor relevant to an award decision and incorporated into the resulting contract award. The Contractor shall provide the projected start date, detailed qualification summary, and background check and security clearance status to the CO/CM and COR for Government coordination.
The Contractor shall not remove any personnel performing under this contract without coordination with the CO and COR.
14.2 Personnel Maintenance. Maintain minimal personnel turnover throughout the life of the contract. Ensure continuation of services during personnel absences due to sickness, leave, and voluntary or involuntary termination from employment such that impact to the Government is minimal. Once a Contractor knows that an employee is leaving and will no longer support a task, the Contractor shall provide written documentation to the CO/CM and COR within three business days of the employee advising the Contractor of his/her intent to leave. This written notification shall include the date and time the position will be vacant, the reason the employee will no longer work on the task, the anticipated replacement date, and what management corrective action will be taken to ensure task mission completion. Position vacancies, to include military reservists’ orders, shall not exceed the number of days indicated in Table 3 – Services Summary unless approved in writing or otherwise directed in advance by the CO. Positions shall not be considered filled until the employee starts work on-site.
14.3 Replacement/Substitution. Prior to replacing/substituting personnel performing on this contract, the Contractor shall provide the projected start date, detailed qualification summary, and background check and security clearance status to the CO/CM and COR for Government coordination. This paragraph shall also apply when, at or prior to the start of contract performance, the Contractor provides any personnel for work who were not part of, or who replace any, personnel submitted and evaluated as part of a contract proposal. The intent of cross-utilization is not to circumvent the necessity of staffing vacant positions.
14.4 Removal of Personnel at Government Request. The Government may request removal (permanent or temporary) of personnel on this contract for security, safety or health reasons, upon discovery of fraudulent resume documentation, or when Contractor personnel behave in an unprofessional manner that would be considered unacceptable by a reasonable person. Any Government request to remove personnel on this contract will be made by the CO only.
14.5 Personnel Expectations. Contractors are expected to conform to their assigned facility office policy to include dress code, professional appearance, and general office behavior.
Attachment A: Services Summary
Table 3 – Services
Performance Objective PWS Paragraph Performance Threshold Provide qualified people at task order performance start.
14.0 Performance is acceptable when:
a) qualified personnel are on the job at Base Performance start,
b) candidates meet 100% of PWS KSA requirements, and
c) the mission is not impacted due to position vacancies or personnel qualifications.
Provide replacement/substitute personnel.
14.1, 14.3 Performance is acceptable when:
a) written notification of vacancy is provided within three business days of discovery,
b) projected start dates, detailed qualification summaries, and background check and security clearance statuses are provided for all positions,
c) candidates meet 100% of…
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