PWS - 1AS Indoc Training - V4_Draft.docx
DOCX document 46 KB Posted
- Solicitation number
- FA286026Q4013
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This is a Performance Work Statement (PWS) for Special Air Mission Pilot Indoctrination Training to support the 1st Airlift Squadron (1 AS) and 89th Airlift Wing at Joint Base Andrews, Maryland. The 316th Contracting Squadron is acquiring comprehensive training services for pilots and aircrew transitioning to commercial-style aircraft operations.
The contractor must design, develop, and deliver a complete suite of digital training products including professionally produced instructor-led video lessons, interactive computer-based training (CBT) modules, assessments, and downloadable job aids. All work shall be performed remotely unless otherwise directed, with production utilizing Adobe Captivate 13.0, Adobe Audition, and Adobe Creative Suite. Nine required lessons cover EFB systems, Boeing publications, FCOM, FOM, checklists, checklist flows, approach procedures, crew resource management with flight attendant involvement, and mission planning. All modules must be SCORM-conformant, mobile-optimized for iPad, and compatible with CrewPad App or Box.com synchronization. The contractor must deliver a detailed project plan within 30 days of award, first-cut modules for Lessons 1-3 within 90 days of storyboard approval, and remaining modules with finalized SCORM packages and accessibility files within 120 days.
Contractor qualifications require minimum 20 years of full-time, dedicated personnel experience in U.S. commercial aviation with major airline and FAA backgrounds, demonstrated expertise in CRM and human factors training, and prior experience with Boeing B737 and B757 aircraft. The contractor must possess or have access to comprehensive training facilities including procedure trainers, flight training devices, full flight simulators, and ditching pools. Proposals must include technical approach with sample storyboard for Lesson 1, resumes of key personnel with aviation CBT/video work examples, delivery schedule with milestones, and pricing for base requirements plus three contract options: biannual publication updates, annual advanced emergency procedure training, and five additional videos on crew coordination and diversion procedures. Performance shall occur during 6:00 A.M. to 6:00 P.M., Monday through Friday, excluding federal holidays. All contractor personnel must comply with Joint Base Andrews security requirements, including valid U.S. citizenship documentation or appropriate work authorization. The government will provide escorted access to C-32A and C-40B aircraft for familiarization and videography, with all associated travel and equipment expenses contractor-funded.
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Text version
PERFORMANCE WORK STATEMENT FOR
SPECIAL AIR MISSION
PILOT INDOCTRINATION TRAINING
TO SUPPORT
Joint Base Andrews, MD and 1st Airlift Squadron (AS) and 89th Airlift Wing (AW)
PREPARED BY
1 AS
20 January 2026
PERFORMANCE-BASED WORK STATEMENT
TABLE OF CONTENTS
SECTION PAGE
| 1 DESCRIPTION OF SERVICES | 3 |
| 2 SERVICES SUMMARY | 3 |
| 3 CONTRACTOR REQUIREMENTS | 5 |
| 4 GENERAL INFORMATION | 6 |
| 5 GOVERNMENT FURNISHED PROPERTY (GFP) AND SERVICES | 7 |
Description of Services
Purpose: The 316 CONS is acquiring training services for pilots and aircrew at the 89th AW and 1st AS. The contractor shall provide all personnel, equipment, tools, materials, vehicles, supervision, and services necessary to perform the training services as practiced in this Performance Work Statement (PWS). Performance shall be in accordance with all applicable laws, standards, instructions, executive orders, commercial practices, and requirements contained in this Performance Work Statement (PWS).
Pilot Training Services
General: The contractor shall design, develop, and deliver a complete suite of digital training products to support initial qualification indoctrination for newly assigned 1 AS military pilots. All work will be performed remotely unless otherwise directed. If contractor facility is used, all needed equipment should be readily available such as procedure trainers, Flight Training Devices, Full Flight Simulators, inflight training, training development filming equipment, ditching and all applicable Boeing door trainers. Deliverables include professionally produced instructor-led video lessons, interactive computer-based training (CBT) modules, assessments (knowledge checks and graded exams), and downloadable job-aids that teach the use of commercial publications and electronic flight bag (EFB) systems, Boeing-specific publications, checklist flows, approach procedures, and related operator guidance required to safely transport national leaders. Performance shall comply with all applicable federal laws, Air Force instructions, and technical standards specified in this PWS.
Process workflow to meet the following:
Collaborate with SMEs & Curriculum Designers: Develop detailed storyboards and question banks aligned with client objectives.
Brand Integration: Work with the client’s marketing team to secure brand guidelines. Apply logos, colors, typography, voice, and branding for a consistent experience.
Module Production
Use Adobe Captivate 13.0 for:
Interactive module creation Testing and review Advanced features: AI voice generation, gamification, custom theming, question banks, and more.
Client Ownership: Captivate enables easy post-delivery editing, giving clients control to update and maintain content.
Multimedia Enhancement
Clean and edit audio/video in-house:
Adobe Audition for audio refinement Lumetri-based color grading for video
Use Adobe Creative Suite for:
Video and photo editing Diagram generation Graphic design for LMS integration
Required Training Topics: The contractor shall produce, deliver, and maintain training content that corresponds to the Indoc Lesson Plans below. Each lesson delivered as: a high-quality video (or series), an interactive CBT version, or a combination of the two. All modules must be SCORM-conformant, mobile-optimized (iPad), and compatible with CrewPad App or Box.com folder sync, created in conjunction to the workflow presented in section 2.2.
Lesson 1 — Introduction to EFB Content to cover: EFB regulations & responsibilities; updating and verifying publications; EFB login/navigation; Box.com sync; GoodReader folder sync; ForeFlight usage to include dispatch paperwork; OPT app basics; Jeppesen Pro navigation; CrewPad Player login/course access (if used for Indoc Training)
Lesson 2 — Introduction to Boeing Publications Content: manual types and navigation: Index, FOM, FOM Supplement, FCOM, QRH, QRC/laminated checklists, MEL, AFM, FPPM.
Lesson 3 — FCOM Content: C-32 and C-40 FCOM structure and navigation; Limitations; Normal Procedures; Supplementary Procedures; Inflight Performance; Volume 2 overview.
Lesson 4 — FOM & FOM Supplement Content: C-32 & C-40 FOM chapters 1–8; FOM Supplement; mission checklists & briefing guides; SOPs; emergency & evacuation; taxi/pattern procedures; tail strike awareness.
Lesson 5 — Laminated Checklists Content: C-32 & C-40 QRC to QRH transition; briefing cards (Cat 2/3, RNAV, RNAV RNP); approach review card; yoke checklist use.
Lesson 6 — Checklist Flows Content: flows and sequence of events for C-32 & C-40: electrical power-up, DV arrival, before/after start, before takeoff, takeoff, climb, descent/approach, after landing, shutdown, termination.
Lesson 7 — Approach Procedures Content: takeoff, ILS, visual, circling, VNAV, V/S approaches; takeoff engine failure after V1; one-engine-inop approaches; CAT II/III approaches.
Lesson 8 – Crew Resource Management (CRM) Content: Incorporating direct Flight Attendant (FA) involvement and Passengers into the CRM and Threat and Error Management (TEM) Discussion. How to involve those crew positions, while also working with DV Contact and DV Party.
Lesson 9 – Mission Planning Content: Discussion of procedures and use of mission planning requirements such as Jeppeson Dispatch Flight Packages, Airfield Review Worksheets and 1 AS FP Mission Planning Checklist, Boeing’s Onboard Performance Tool (OPT), Foreign Clearance Guide (FCG) discussions, and Jeppeson Terminal Products (using both ForeFlight and Jeppeson Pro).
Contractor Requirements:
Special Qualifications. Contractor should have demonstrated best practice experience in design, develop and delivery in Crew CRM and Human Factors. Contractor shall have experience in similar missions flown by the 89th Airlift Wing missions. Contractor shall have no less than 20 years of experience full time dedicated employees in the U.S. aviation commercial market from many U.S. major airlines and FAA.
Work Location. Contractor should have the ability and flexibility to complete work on site or at contractor’s facility. Contractor should demonstrate all necessary approved FAA curriculum associated with aircraft type used by the 89th Airlift Wing.
Contractor Facility. Contractor Facilities shall include all major airline training aspects, to include ditching pool, all applicable aircraft doors, major airport ramp towers, and airline operation control center.
Contractor Publications. Contract shall have access to generic aircraft publications and have previously accomplished training on airframes. Upon contract award, government will work with Boeing to release 89th AW-specific publications for training incorporation.
Delivery. The Contractor shall deliver the services and products per below categories:
Detailed project plan for each lesson — due within 30 days of contract award.
First-cut video and/or CBT modules for Lessons 1–3 — delivered within 90 days of storyboard approval.
Remaining lesson video/CBT modules and assessment bank — delivered within 120 days of storyboard approval.
Finalized SCORM packages, job-aids, instructor guides, and accessibility files — delivered within 120 days.
Contract Options. The Contractor shall provide info for the following Options:
Option A: Biannual publication update package with 30-day turnaround. Updates/Changes to Jeppesen, FCOM, FOM, and other Publications.
Option B: 1-2 annual advanced emergency procedure discussion and CBTs.
Option C: 5 additional Videos and/or CBTs for new Mission Pilots: How to interact and include coordination with lead Flight Attendant, Contact, and Passengers (emergency and normal communications). This option should also include in-depth discussions on how diverting should change when considering passengers and services available.
Proposal Requirements. The Offerors Shall Submit Technical approach and sample storyboard for Lesson 1.
Resumes of key personnel and evidence of prior aviation CBT/video work.
Proposed delivery schedule and milestone plan.
Pricing for base requirement and listed options.
Past Performances working with civilian carriers flying both the B737 and B757. Past Performance should include review of similar curriculum used at global airlines for pilot training and inflight.
General Information:
Hours of Operation: The contractor shall perform the services required under this contract during the following hours: 6:00 A.M. - 6:00 P.M., Monday through Friday excluding Federal holidays. Federal holidays include; New Year’s Day, Labor Day, Martin Luther King Day, Columbus Day, Presidents Day, Veterans Day, Memorial Day, Thanksgiving Day, Independence Day, and Christmas Day. Any holiday rescheduling shall be at no additional cost to the government and shall not be the basis for non-performance.
Security Requirements. All personnel employed by the contractor in the performance of this contract, or any representative of the contractor entering the government installation, shall abide by all security regulations of the installation. The contractor shall be responsible for the action of any of their subcontractors and their employees who are working on JBA. The contractor and subcontractor shall hire U.S. citizen(s) that are in possession of a valid State driver’s license and birth certificate. If the employee is not a U.S. citizen, the contractor and/or subcontractor may hire non-U.S. citizens if they are in possession of a Green Card, Social Security Card, Resident Card, Work Visa, and State issued Identification Card. If driving on base a State issued driver’s license is required. The Contractor shall ensure the pass and identification items required for contract performance are obtained for employees and non-government owned vehicles.
Weapons. Weapons of any sort are not authorized on JBA, this includes guns, knives, swords, nunchucks, brass knuckles, or any other weapon that has a sole purpose to injure or maim. Combination tools such as Leatherman and small pocketknives with folding blades less than four inches are authorized if used in the performance of duty. Those found in violation of this directive are subject to apprehension, criminal charges, and debarment from the installation.
Illegal Controlled Substance. The U.S. Federal government is the most vocal opponent of the drug industry and it has set the de facto international standards regarding the legality and illegality of different drugs. Illegal controlled substance and narcotics are not authorized on JBA whatsoever. Controlled substances shall not be transported on the installation via vehicle or on an individual person. Marijuana/cannabis, cocaine, crack cocaine, LSD, methamphetamine (meth), heroin, anabolic steroids, psilocybin mushrooms, are some of the forbidden substances (this list is not all-inclusive). Prescription medications are authorized for the person the medication is issued; however, the medication must not be expired, and the label must clearly indicate the name of the person the medication is issued to. Otherwise, prescription medication may be deemed illegal by law enforcement officials. Those found in violation of this directive are subject to apprehension, criminal charges, and debarment from the installation.
Continuation of Essential Department of Defense (DOD) Contractor Services during Crisis. In the event the contractor is unable to perform his daily operations due to peacetime emergency and/or wartime contingency disturbances, etc., neither the Government nor the contractor shall take action for non-compliance with contract requirements. Upon notification by the CO, the contractor shall perform emergency and special event services, contingencies, operational readiness exercises or inspections. Emergency and special event services will be priced separately from routine services.
Government Remedies. The CO shall follow FAR 52.212-4, Contract Terms and Conditions- Commercial Items (May 2015), for contractor’s failure to perform satisfactory services or failure to correct non-conforming services.
Government Furnished Property (GFP) and Services: Incidental GFE is included in this requirement; however the government will maintain accountability. The following will be provided: escorted access to the flightline and C-32A and C-40B aircraft for the making and familiarization of the training services/products. All travel or equipment expenses that occurred in conjunction are not covered by the Government.
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