PWS_1012.pdf

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Attached to
Guam Laundry Service Federal contract opportunity
Solicitation number
M2900025Q1012
Issued by
United States Marine Corps

About this file

This Performance Work Statement (PWS) outlines laundry rental/service requirements for Exercise LUHO V at Skaggs Camp Blaz, Guam from 5 September to 6 October 2025. The contractor will provide bulk laundry services for an estimated 750 U.S. Military Personnel, with the first laundry pickup scheduled for 9 September 2025. Key service requirements include picking up and dropping off laundry between 1800-2000 hours, washing, drying, and folding clothes, and returning laundry within 48 hours of pickup. The contractor must control and tag laundry bundles, provide laundry tagging slips, and replace any lost or damaged items at no additional cost to the government.

The PWS specifies detailed contractor responsibilities, including providing qualified personnel, transportation, and equipment, maintaining a 24/7 point of contact, and complying with base access and security requirements. Quality control standards mandate that the government should receive no more than three customer complaints during the event. The contractor must also adhere to specific care instructions for Combat Uniforms, such as washing in cold water, tumble drying at low heat, and immediately removing uniforms from the dryer to prevent wrinkles. Additional requirements include maintaining confidentiality, distributing social media guidance to employees, and being prepared to respond to emergencies within six hours.

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PERFORMANCE OF WORK STATEMENT

Laundry

RENTAL/SERVICE REQUIREMENTS

IN SUPPORT OF LUHO V AT SKAGGS CAMP BLAZ, GUAM

1.0 SCOPE OF WORK. In accordance with the schedule of supplies and services, the contractor shall support users who require laundry service during exercise LUHO V. The contractor shall provide laundry service support during the period 5 September – 6 October 2025 as requested on demand to support of US Forces as outlined in section 2.0 of this performance work statement.

2.0 DESCRIPTION OF SERVICES. The contractor shall provide laundry support as follows from 5 September – 6 October 2025:

SKAGGS, Camp Blaz 5 September – 6 October 2025:

Services Qty Location Start Date End Date POC

Bulk Laundry

1 Delivered to grid 55P BQ 69503 93525 SKAGGS, Guam

7-Sep-24

6-Oct-25

GySgt Felicia Bangaru felicia.bangaru@usmc.mil

General Requirements

2.6 LAUNDRY SERVICES. The contractor shall provide laundry services in accordance with the instructions below. All deliveries and pick-ups shall be accomplished at the designated location provided by site officer/government representative. This service shall be provided to U.S. Military Personnel only at SKAGGS. Laundry cleaning services are to support an estimate of 750 personnel attending the exercise. First day of laundry pick up to be 9 September 2025.

a. During the performance of this requirement, the contractor shall pickup/drop off laundry at the designated locations stated by the Government Representative.

b. The contractor shall provide a receipt of the total weight to the site OIC during each pickup.

c. The Contractor shall wash, dry and fold laundry to include pants and shirts placed neatly in the bag provided by the service member.

d. Laundry shall be picked up and returned between 1800-2000. The laundry shall be returned to the same location where it is picked up no later than 48 hours after pick up.

e. Contractor shall check individual names on provided roster and may also verify with the

POC for authorized users of laundry service.

f. The contractor shall control and tag all laundry bundles. The contractor shall provide all laundry tagging slips (DA Form 2886).

g. The contractor shall not accept any requests for special handling or pressing/starching of uniforms. Laundry shall be cleaned, fluffed and folded only. No starching of uniforms or special handling options will be made available; U.S. standard of clean and serviceable.

h. Lost/Damaged Items. The contractor shall replace any items lost or damaged due to negligence or poor work performance at no additional expense to the government.

Government personnel will identify missing items at delivery; damaged items shall be brought to the attention of the contractor within 48 hours of discovery.

The Combat Uniform does not have special handling instructions. The special care instructions for this uniform are as follows:

a. Wash in cold water and mild detergent containing no optical brighteners or bleach.

b. Tumble dry at low heat; do not exceed 135° F or 55° C.

c. Remove the uniform immediately from the dryer and fold flat to ensure heat from the dryer does not set wrinkles.

3.0 LOCAL CONTRACTOR COORDINATION. The Logistics Coordinator will be responsible for ensuring the selected contractors provide the requested services; overseeing initial installation; and reporting service interruptions to the 4th Marines Supply Chief. Assistance with local contractor support representatives can be accomplished by contacting GySgt Bangaru, Felicia / felicia.bangaru@usmc.mil.

3.1 CONTRACTOR RESPONSIBILITIES. The contractor is required the following:

a. In accordance with the performance of this statement of work for the services outlined in Section 2.0, the contractor will provide all qualified personnel/drivers, supervision, transportation, maintenance, operating cost, equipment to unload, tools, materials, and any other necessary supply or service to accomplish the complete performance of the services requested herein.

b. The contractor shall provide the requested services as defined within the specified timeframes in the quantities specified.

c. The Contractor must be capable of providing the required items within a minimum time of 24 hours from time of notification and shall provide a single Point of Contact (POC) that may be reached at any time, 24-hours a day, 7-days a week, for the scheduling of any necessary services.

d. Immediately notify the Contracting Officer upon contractor determination of inability to perform.

e. The contractor will perform all tasks in accordance with Performance Work Statements within this Agreement.

f. Contractor personnel shall at all times be under the supervision of the contractor and not under the supervision of the U.S. Government or any of its officers or employees.

g. The Contracting Officer will bring discrepancies or noncompliance with the contract clauses, specifications, or Statement of g. Work to the attention of the Contractor’s supervisor or foreman for necessary corrective action.

4.0 PERIOD OF PERFORMANCE.

5 September – 6 October 2025 / SKAGGS grid 55P BQ 69503 93525 14 September – 2 October 2025 / Northwest Field / Urban Training area / Naval Base Guam grid(s) 55P BQ 67747 94447; 55P BQ 69714 93245; 55P BQ 4336387148 and 55P BR 69489 08469.

5.0 POINTS OF CONTACTS AND AUTHORITIES. The contracting officer is the only person authorized to approve any changes to the requirements of this contract and not withstanding provisions contained elsewhere in this contract, the authority remains solely the contracting officer. In the event the contractor effects any change at the direction of any person other than the contracting officer, the change will be considered to have been made without authority and no adjustment will be made in the contract price because of the change.

6.0 CONTRACTUAL RELATIONSHIPS. Contractor personnel shall always be under the supervision of the contractor and not under the supervision of the Government or any of its officers or employees.

The contracting officer will bring discrepancies or noncompliance with the contract clauses, specifications, or Performance work statement to the attention of the contractors’ supervisor or foreman for necessary corrective action.

7.0 LIABILITY. The U.S. Government accepts no liability for the actions of the contractor or his employees and agents.

SAFETY & SECURITY

The contractor and their hired employees shall be responsible for ensuring all safety driving requirements are adhered to and shall not at any time during the performance of the lease agreement place in any danger the Government passengers being transported within the leased vehicles. The Contractor is required to comply with force protection measures as directed by the US Government Representative. Driver will sign for responsibility/condition of the US Military cargo. Driver will drive directly to US Military identified destination without stopping. Upon arrival at destination, US Military Rep and contracted Driver will inspect the cargo to ensure no damage/loss. Upon confirmation, US Military Rep will sign for the cargo, relieving contractor from responsibility.

8.0 BASE PASSES.

The contractor is responsible for all required coordination with the Andersen Airforce Base Military Personnel, to obtain base passes or Area Passes that provide appropriate access for their drivers and vehicles to military facilities.

Upon contract award, contractor must provide the following information to delivery POC, GySgt Felicia Bangaru: felicia.bangaru@usmc.mil

9.0 POINTS OF CONTACTS AND AUTHORITIES

The U.S. Government (Exercise Executive Agent) retains the right to make changes to this Performance Work Statement, prior to contract award, based on factors that are unknown at this time (e.g. funding is formally decreased, direction from U.S. Pacific Command due to changing political conditions, dates shift slightly, etc). The contracting officer is the only person authorized to approve any changes to the requirements of the contract and not withstanding provisions contained elsewhere in the contract, the authority remains solely with the contracting officer. In the event the contractor effects any change at the direction of any person other than the contracting officer, the change will be considered to have been made without authority and no adjustment will be made in the contract price as a result of the change.

10.0 OTHER REQUIREMENTS

10.1 QUALIFICATIONS. All work is to be performed by a competent person, experienced and qualified to provide the required services.

10.2 CONFIDENTIALITY. All work discussed or carried-out of during the period of any performance shall remain strictly confidential. A statement of confidentiality will be signed by the supporting Contractor(s) prior to the start of the first Call.

10.3 CONTRACTING OFFICER AUTHORITY. Only the Contracting Officer has the authority to issue changes to this Performance Work Statement - and the corresponding contract - which affect price, quality, quantity, delivery, or any other aspect that will change the terms and conditions of the contract. The Contracting Officer is the only official who has the authority to modify or terminate the contract, or to obligate Government funds.

10.4 ANTI-TERRORISM AND OPERATIONAL SECURITY.

10.5 BASE ACCESS. Contractor will coordinate directly with local military bases to ensure their employees meet access requirements and are able to perform the contract on the host nation base. The US government cannot waive any requirements for access to military bases. The contractor is responsible for delivering items to the location specified in this PWS. Inability to access military or host nation locations is NOT a reasonable justification for failure to deliver. Contractor and employees may be required to attend a security briefing prior to accessing the installation.

10.6 INFORMATION DISCLOSURE. Contractor will distribute to all employees the US government provided social media guidance prior to the start of the exercise. The US will monitor Social Media traffic during the exercise for violations of this guidance by contractor s and/or their employees. Violations of the Social Media Guidance may result in contract termination and/or a contractor being barred from future contracts with the US government.

10.7 INCREASES IN FORCE PROTECTION CONDITIONS. US military personnel may increase security measures at any time during the execution of the contract. Contractor will need to maintain communication with Thai military for access control and the Contracting Office or his/her designated representative to stay aware of possible changes.

10.9 LIABILITY: The U.S. Government accepts no liability for the actions of the Contractor or his employees and agents.

10.10 EMERGENCY. The contractor shall provide a point-of-contact (POC) available 24hours for all emergency requirements. The contractor shall be able to provide a response/support within six (6) hours for all emergency calls relative to this requirement.

10.11 The Contractor shall, at no additional cost to the Government, obtain all licenses and permits required for performance of work and for complying with all applicable local, state, and federal laws, rules, and regulations.

11.0 QUALITY CONTROL & ASSURANCE

11.1 The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with each individual call. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means to assure that the work complies with the requirements of the contract. At a minimum, the contractor shall develop quality control procedures that address the performance standards identified in each individual call.

11.2 The performance standard is that the Government receives no more than three (3) customer complaints during the course of the event. The Contracting Officer will take appropriate action upon receipt of complaints to enforce the inspection clause (FAR 52.212.4, Contract Terms and Conditions- Commercial Items), if any of the services are not performed to standard. The contractor shall, if any of the services do not conform to the contract requirements, be required by the Government to re-perform the services in conformity with the contract requirements, at no additional expense to the Government.

(End of Performance Work Statement)

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