PUBLIC RELEASE - Final PWS_17 Dec 20.pdf

PERFORMANCE WORK STATEMENT (PWS)

FOR

TESCAN MIRA-3 FESEM MAINTENANCE AND REPAIR SERVICES

AFTAC/24 ANN

17 DECEMBER 2020

1 DESCRIPTION OF SERVICES

1.1 INTRODUCTION

1.2 BACKGROUND

1.3 SCOPE

1.4 PERIOD OF PERFORMANCE

2 SPECIFIC TASKS

2.1 ROUTINE MAINTENANCE

2.2 TECHNICAL SUPPORT

2.3 EMERGENCY SERVICE VISITS

3 GOVERNMENT FURNISHED PROPERTY AND SERVICES

3.1 SERVICES

3.2 FACILITIES

3.3 UTILITIES

3.4 EQUIPMENT

3.5 MATERIALS

4 GENERAL INFORMATION

4.1 CONTRACTOR IDENTIFICATION IN THE GOVERNMENT WORKPLACE

4.2 INDUSTRIAL SECURITY

4.3 PHYSICAL SECURITY

4.4 PRIVACY ACT

4.5 LOCATION(S) OF WORK

4.6 HOURS OF OPERATION

4.7 CONTRACTOR MANPOWER REPORTING

4.8 ENVIRONMENTAL CONTROLS

4.9 SAFETY REQUIREMENTS

4.10 CONTRACTOR PERSONNEL TRAINING

4.11 CONTRACTOR TRAVEL

4.12 SECURITY GUIDANCE

APPENDIX A - ACRONYMS AND ABBREVIATIONS LIST

1 DESCRIPTION OF SERVICES.

1.1 Introduction.

This is a non-personal services contract. The Government will neither supervise contractor employees nor control the method by which the contractor performs the required tasks. The contractor shall manage its employees and guard against any actions that are of the nature of personal services, or give the perception of personal services. The contractor shall notify the

Contracting Officer (CO) immediately if they perceive any actions constitute personal services.

These services shall not be used to perform any Inherently Governmental Functions.

1.2 Background.

Air Force Technical Application Center’s (AFTAC’s) 24 ANN Cleanroom requires maintenance and repair services for their TESCAN MIRA-3 Field Emission Scanning Electron Microscope

(FESEM). This instrument utilizes the TESCAN Brand's hardware and software. The 24 ANN

Cleanroom requires for mission readiness that the TESCAN MIRA-3 FESEM instrument and analysis software be up to date and in working order, with the option to call/e-mail for maintenance/repair and receive service when needed.

1.3 Scope.

The contractor shall provide comprehensive maintenance and repa i r services for 2 4 A N N ’ s

TESCAN MIRA-3 FESEM instrument, which shall include the following:

1.3.1 Routine maintenance (2 times per PoP) to include, but not limited to, new non-consumable replacement/repair parts, software updates, media, licenses, and documentation for the TESCAN MIRA-3 FESEM.

1.3.2 Technical support and remote assistance during standard business hours.

1.3.3 Emergency service visits for TESCAN MIRA-3 FESEM instrument in case of system failure requiring immediate repair.

1.4 Period of Performance.

This task order contract consists of a one (1) year base period, and three (3) one (1) year option periods for a total period of performance of four (4) years.

Base Period (12 Months): 01/15/2021 to 01/14/2022

Option Period 1: 01/15/2022 to 01/14/2023

Option Period 2: 01/15/2023 to 01/14/2024

Option Period 3: 01/15/2024 to 01/14/2025

2 SPECIFIC TASKS.

2.1 Routine Maintenance. The contractor shall provide the following:

2.1.1 Perform routine maintenance two (2) times during each period of performance to include preventative maintenance as well as confirming sustained optimal performance on the

TESCAN MIRA-3 FESEM according to manufacturer specifications (including software updates, media, and licenses). During the course of each visit, TESCAN will: i) perform ordinary repairs and adjustments arising from normal usage of the system; ii) perform a compliance review of the system; iii) perform regular repairs, adjustments, cleanings and/or alignments as the contractor deems reasonably necessary for the proper functioning, long-term performance and reliability of the system. All repairs and replacements parts shall meet the warranted specifications of the original instrument purchase and new parts shall be used whenever possible.

2.1.2 Contractor shall respond with technical feedback for maintenance issues (via email) within one (1) business day. Contractor shall provide an actionable solution via e-mail or phone call for any maintenance issues within two (2) business days. Contractor shall perform an instrument maintenance resolution within five (5) business days.

2.1.3 Maintenance visits shall be coordinated and approved by the Government Contracting

Officer Representative (COR) and the 24 ANN cleanroom manager.

2.2 Technical Support for the TESCAN MIRA-3 FESEM. The contractor shall provide the following:

2.2.1 TESCAN will provide technical support, via telephone, email or internet, for repair and maintenance of the system during normal TESCAN business hours, Monday through

Friday, 8:30am – 5:00pm Eastern Time, not including weekends and TESCAN-designated holidays. Support will include replies to questions about general operation, use and service issues that can be diagnosed and/or resolved via remote support.

2.2.2 Contractor shall respond with technical feedback for maintenance issues via email or phone call within one (1) business day. Contractor shall provide an actionable solution via e-mail or phone call for the maintenance issue within two (2) business days. Contractor shall perform an instrument technical support resolution within five (5) business days.

2.3 Emergency Service Visits.

2.3.1 The Government may place unlimited corrective maintenance service calls at no additional cost to the Government in the event of a TESCAN MIRA-3 FESEM system failure requiring immediate repair due to no fault of the Government. Only instrument failures due to operation of the instrument inside of normal manufacturer specifications would be covered. Emergency repairs due to Government operator error outside the normal manufacturer specifications would not be covered and would require the

Government and contractor to agree on additional costs for those services.

2.3.2 Emergency visits shall be coordinated and approved by the Government Contracting

Officer Representative (COR) and the 24 ANN cleanroom manager.

2.3.3 Contractor shall respond with technical feedback for emergency service visit issues via email or phone call within one (1) business day. Contractor shall provide an actionable solution via e-mail or phone call for the emergency service visit issue within two (2) business days. Contractor shall perform an instrument emergency maintenance resolution within five (5) business days.

2.3.4 All repairs and replacements parts shall meet the warranted specifications of the original instrument purchase and new parts shall be used whenever possible.

3 GOVERNMENT FURNISHED PROPERTY AND SERVICES.

3.1 Services.

The Government will provide escorts for secure areas of AFTAC and the 24 ANN cleanroom laboratory spaces.

3.2 Facilities.

The Government will provide training to acess AFTAC and the 24 ANN cleanroom laboratory spaces.

3.3 Utilities.

N/A

3.4 Equipment.

The Government will provide complete and free access to the TESCAN MIRA-3 FESEM instrument in the 24 ANN cleanroom with a government escort.

3.5 Materials.

The Government will provide Personal Protective Equipment (gloves, goggles, lab coat, thermoluminesent dosimeter) as needed to access the TESCAN MIRA-3 FESEM instrument in the

24 ANN cleanroom. All contractor personnel shall wear pants and closed-toe shoes to enter the laboratory spaces.

4 GENERAL INFORMATION

4.1 Contractor Identification in the Government Workplace.

When conversing with Government personnel during business meetings, over the telephone or via electronic mail, the contractor shall identify themselves as such to avoid situations arising where sensitive topics might be better discussed solely between Government employees. The contractor shall identify themselves on any attendance sheet or any coordination documents they may review.

Electronic mail signature blocks shall identify their company affiliation.

4.2 Industrial Security.

N/A

4.3 Physical Security.

The contractor shall safeguard all Government property provided for contractor use. At the close of each work period, Government facilities, property, and materials shall be secured.

4.4 Privacy Act.

Work on this contract requires the contractor to have access to Privacy Information. The contractor shall adhere to the Privacy Act, Title 5 of the US Code, Section 552a and applicable Agency rules and regulations.

4.5 Location(s) of Work.

The work to be performed under this contract shall be performed at the contractor or government facility. Location of work will depend on the nature of the maintenance/repair/technical consulting that is needed.

4.6 Hours of Operation.

Normal Hours of Operation. The contractor shall perform the services required under this contract during the following hours: Mon - Fri, 0830-1700 Eastern Time, except federal holidays.

Exceptions can be made for mission critical repairs, but shall be coordinated and approved by the

Government Contracting Officer and the 24 ANN cleanroom manager.

4.7 Contractor Manpower Data Reporting. The below information is for informational purposes only and shall not be initiated by the contractor without written direction from the Contracting

Officer:

4.7.1 Effective FY2020, the Department of Defense will no longer require contractors to report into the Enterprise-wide Contractor Reporting Application (eCMRA). For FY 2020, contractors shall begin reporting manpower data relating to the performance services contracts into the System for Award Management (www.sam.gov).

4.7.2 The following contracts are subject to Service Contract Reporting (SCR): Any purchase of services by a military department or Defense Agency, in excess of $3 Million, for services in the following Service Acquisition Portfolios:

4.7.2.1 Logistics management services;

4.7.2.2 Equipment related services;

4.7.2.3 Knowledge-based services;

4.7.2.4 Electronics & comms services

4.7.3 SAM receives contract information from FPDS-NG. It will only enable reporting for entities with contracts that meet the above stated SCR thresholds.

http://www.sam.gov/

4.7.4 Contractor shall be an entity registered in SAM, an individual SAM user account with the

Entity Administrator, Entity Registration Representative, or Reporter role for that entity, and one or more contracts awarded to that entity which meet the SCR reporting thresholds.

4.7.5 Steps for Submitting a Service Contract Report (SCR).

4.7.5.1 Go to www.sam.gov and log in.

4.7.5.2 Select Entity Registrations and then select Service Contract Reporting.

4.7.5.3 SAM displays your entities which have service contracts and meet the reporting criteria. Select View by entity to see the service contracts for each entity.

4.7.5.4 Next, select Add for the service contract against which you want to create a Service

Contract Report. Each service contract which meets the FAR Subpart 4.1703 reporting thresholds is displayed.

4.7.5.5 Next, the Complete Service Contract Report page will be displayed. SAM displays the contract details and allows you to report. Contractor is required to enter the following information:

4.7.5.5.1 Total Amount Invoiced: Total dollar amount invoiced for services performed during the previous Government fiscal year under the contract (this amount should include the prime and any subcontract amount).

4.7.5.5.2 Prime Contractor Hours Expended: Prime contractor direct labor hours expended on the services performed during the previous Government fiscal year. The amount you enter is automatically divided by 2,080 hours to calculate a Full Time Employee (FTE) equivalent, displayed under the Prime Contractor Hours Expended as Prime

Contractor FTEs.

4.7.5.6 Report any required Tier 1 subcontractor information by selecting the Add Tier 1

Subcontract Information button.

4.7.5.7 When you are ready to submit the report, select Submit. This saves your report and returns you to the Select Service Contract page where you can create other SCRs or edit an existing SCR.

4.7.6 Annual Reporting. Reporting inputs will be for the direct labor executed during the period of performance (PoP) for each Government fiscal year (FY), which runs 1 October through 30 September. While inputs may be reported any time during the FY, all data shall be reported no later than 31 October of each calendar year. The contractor shall provide reporting inputs for the final PoP of this contract no later than 30 calendar days after contract expiration. The contractor may direct technical questions about the SAM

Service Contract Reporting tool to the Federal Service Desk FSD at https://www.fsd.gov/fsd-gov/home.do

4.8 Environmental Controls.

4.8.1 Compliance with Laws and Regulations. The contractor shall be knowledgeable of and comply with all applicable Interstate, Federal, State, and Local laws, regulations, and requirements regarding environmental protection. In the event environmental laws or https://www.fsd.gov/fsd-gov/home.do regulations change during the term of this contract, the contractor shall comply as such laws come into effect. If there is an increase or decrease in cost as a result of the change, the contractor shall inform the CO pursuant to notice requirements and negotiate a modification to the contract.

4.8.2 Notification of Environmental Spills. If the contractor spills or releases any substance contained in 40 CFR 302 into the environment, the contractor shall immediately report the incident to the COR. The liability for the spill or release of such substances rests solely with the contractor.

4.9 Safety Requirements.

In performing work under this contract, the contractor shall:

4.9.1 Conform to the safety requirements contained in the contract for all activities related to the accomplishment of the work.

4.9.2 Take such additional immediate precautions as the CO may reasonably require for safety and mishap prevention purposes.

4.9.3 Record and report promptly (within one hour) to the CO or COR, all available facts relating to each instance of damage to Government property or injury to either contractor or Government personnel.

4.9.4 In the event of an accident/mishap, take reasonable and prudent action to establish control of the accident/mishap scene, prevent further damage to persons or property, and preserve evidence until released by the accident/mishap investigative authority through the CO.

4.9.5 If the Government elects to conduct an investigation of the accident/mishap, the contractor shall cooperate fully and support Government personnel conducting the investigation.

4.9.6 Wear pants and closed-toe shoes when performing work at the 24 ANN cleanroom. The contractor shall wear all PPE provided by the Government before entering laboratory areas.

4.10 Contractor Personnel Training.

The Government (24 ANN personnel or designee) will provide visitor safety training to the contract personnel so they may work safely in the 24 ANN cleanroom.

4.11 Contractor Travel.

The contractor shall provide all travel required to keep the TESCAN MIRA-3 FESEM in operating condition per the terms of this PWS.

4.12 Security Guidance.

In order for contractors to be allowed access to this Government facility, all contractors working at the AFTAC facility for this effort shall be US citizens.

APPENDIX A - ACRONYMS AND ABBREVIATIONS LIST

Acronym/Abbreviation Definition

AFTAC Air Force Technical Applications Center

CO Contracting Officer

COR Contracting Officer’s Representative

FESEM Field Emission Scanning Electron Microscope

PPE Personal Protective Equipment

PWS Performance Work Statement