Public_Pay_Telephones_-_C1568030.pdf

This is a bid booklet issued by the California Department of Parks and Recreation's Santa Cruz District for Public Pay Telephones (Contract #C1568030). The solicitation requests services for providing, installing, and maintaining public pay telephone equipment and services at multiple state parks including Big Basin Redwoods, Castle Rock, Henry Cowell RSP, Portola RSP, Forest of Nisene Marks SP, Ano Nuevo SP, Butano SP, and Rancho del Oso SP. Sealed bids are due March 25, 2016 at 2:00 PM at the Santa Cruz District Office in Felton, CA. The contract term runs from May 1, 2016 through April 30, 2019. The scope includes installation, maintenance, and service for 10 payphones across the various park locations, with requirements for 911 access, operator services, and coin/card payment capabilities.

The contract includes a 6% Disabled Veteran Business Enterprise (DVBE) participation requirement and offers a 5% bid preference for certified Small Businesses. The contractor must provide all equipment, labor, and services including hardware, software, network and support services. Maintenance response time requirements include 72-hour repairs and a help desk accessible via an 800 number with 2-hour call return time. The contractor will retain all revenues generated from public pay telephone usage, while the State will pay for any "state-requested" new installations, relocations, or de-installations. The contractor must also provide cleaning services and maintain all required licenses, permits, and insurance coverage including general liability, motor vehicle liability, and workers' compensation insurance.