Product Description Fluxicon_RFI DRAFT.pdf

PRODUCT DESCRIPTION (PD)

DEPARTMENT OF VETERANS AFFAIRS

Veterans Benefits Administration Office of Performance Analysis and Integrity

Data Warehouse (20B2)

Brand-Name or Equal Fluxicon Disco Process Mining Software Subscription

Date: June 24, 2024

VA-24-00043649

PD Version Number: 1.0

Brand-Name or Equal Fluxicon Disco Process Mining Software Subscription

Contents

1.0 PRODUCT REQUIREMENTS

1.1 <ITEM 1 SALIENT CHARACTERISTIC(S)> (Add additional items as needed) Error! Bookmark not defined.

2.0 NOTICE OF THE FEDERAL ACCESSIBILITY LAW AFFECTING ALL

INFORMATION AND COMMUNICATION TECHNOLOGY (ICT)

PROCUREMENTS (SECTION 508)

2.1 SECTION 508 – INFORMATION AND COMMUNICATION TECHNOLOGY

(ICT) STANDARDS

2.2 COMPATABILITY WITH ASSISTIVE TECHNOLOGY

2.3 ACCEPTANCE AND ACCEPTANCE TESTING

3.0 INFORMATION TECHNOLOGY USING ENERGY-EFFICIENT PRODUCTS

3.1 EPEAT

3.2 ENERGY STAR

3.3 FEMP

4.0 SYSTEM ACCEPTANCE (PRE-PRODUCTION) TESTING Error! Bookmark not defined.

5.0 SHIPMENT OF HARDWARE OR EQUIPMENT

5.1 SPECIAL SHIPPING INSTRUCTIONS .............. Error! Bookmark not defined.

5.2 NATIONAL ACQUISITIONS............................... Error! Bookmark not defined.

6.0 GENERAL REQUIREMENTS

6.1 VA TECHNICAL REFERENCE MODEL

6.2 SOCIAL SECURITY NUMBER (SSN) REDUCTION

6.3 INTERNET PROTOCOL VERSION 6 (IPV6)

6.4 SOFTWARE AND LICENSING REQUIREMENTS

6.5 POSITION/TASK RISK DESIGNATION LEVEL(S) ........... Error! Bookmark not defined.

ADDENDUM B – VA INFORMATION AND INFORMATION SYSTEM

SECURITY/PRIVACY LANGUAGE................................. Error! Bookmark not defined.

1.0 PRODUCT REQUIREMENTS

The Department of Veteran Affairs (VA), Veterans Benefits Administration, Office of Performance Analysis and Integrity, Data Warehouse has a requirement for five (5) one-year brand-name or equal DISCO Process Mining Software Subscriptions. The Process Mining Software Subscription shall be a desktop software able to run locally, provide the flexibility to automatically visualize and analyze any process based on IT data whether a CSV file or Excel data import. Support to include upgrades and training materials shall also be provided.

This effort shall have a base period of performance of 12 months with two 12-month option periods.

The contract shall provide the following:

Base Period

Clin Number Description Quantity 0001 Brand-Name or Equal Fluxicon DISCO

Process Mining Subscription licenses for 1 year (unlimited processes and data import, including support and software updates)

Option Period 1 Clin Number Description Quantity 1001 Brand-Name or Equal Fluxicon DISCO

Process Mining Subscription licenses for 1 year (unlimited processes and data import, including support and software updates)

Option Period 2 Clin Number Description Quantity 2001 Brand-Name or Equal Fluxicon DISCO

Process Mining Subscription licenses for 1 year (unlimited processes and data import, including support and software updates)

1.1 SALIENT CHARACTERISTICS FOR PROCESS MINING SOFTWARE

SUBSCRIPTIONS (BASE CONTRACT CLIN 0001 AND OPTION PERIOD CLINS 1001,

2001, 3001, 4001):

The Contractor shall provide software annual subscription(s) to brand-name or equal Fluxicon Disco Process Mining Software Subscriptions that contain the following salient characteristics and can be configured to support the following functions:

1. Ability to handle event log imports in CSV format to Excel and configured to directly connect to Oracle.

2. Ability to tag fields to serve as case ID, transaction type ID, date/time stamp (start and end), user ID, and additional attributes during the import process.

3. Ability to filter an event log based on event log attributes as well as on process-related conditions.

4. Ability to generate a process map from an event log using multiple process mining approaches.

5. Provide options to filter the process map based on path and node frequency

6. Provide multiple options for displaying text and color on the process map, including average elapsed time, max elapsed time, median elapsed time, and path frequency.

7. Capable of simulating the flow of events through the process map, with a slider to control replay speed.

8. Display histograms of case variants, from most frequent to least frequent.

2.0 NOTICE OF THE FEDERAL ACCESSIBILITY LAW AFFECTING ALL

INFORMATION AND COMMUNICATION TECHNOLOGY (ICT)

PROCUREMENTS (SECTION 508)

On January 18, 2017, the Architectural and Transportation Barriers Compliance Board (Access Board) revised and updated, in a single rulemaking, standards for electronic and information technology developed, procured, maintained, or used by Federal agencies covered by Section 508 of the Rehabilitation Act of 1973, as well as our guidelines for telecommunications equipment and customer premises equipment covered by Section 255 of the Communications Act of 1934. The revisions and updates to the Section 508-based standards and Section 255-based guidelines are intended to ensure that information and communication technology (ICT) covered by the respective statutes is accessible to and usable by individuals with disabilities.

2.1 SECTION 508 – INFORMATION AND COMMUNICATION TECHNOLOGY (ICT)

STANDARDS

The Section 508 standards established by the Access Board are incorporated into, and made part of all VA orders, solicitations and purchase orders developed to procure ICT.

These standards are found in their entirety at: https://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-ict-refresh/final-rule/text-of-the-standards-and-guidelines. A printed copy of the standards will be supplied upon request.

Federal agencies must comply with the updated Section 508 Standards beginning on January 18, 2018. The Final Rule as published in the Federal Register is available from https://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-ict-refresh/final-rule/text-of-the-standards-and-guidelines https://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-ict-refresh/final-rule/text-of-the-standards-and-guidelines https://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-ict-refresh/final-rule/text-of-the-standards-and-guidelines the Access Board: https://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-ict-refresh/final-rule.

The Contractor shall comply with “508 Chapter 2: Scoping Requirements” for all electronic ICT and content delivered under this contract. Specifically, as appropriate for the technology and its functionality, the Contractor shall comply with the technical standards marked here:

E205 Electronic Content – (Accessibility Standard -WCAG 2.0 Level A and AA Guidelines)

E204 Functional Performance Criteria E206 Hardware Requirements E207 Software Requirements E208 Support Documentation and Services Requirements

2.2 COMPATABILITY WITH ASSISTIVE TECHNOLOGY

The standards do not require installation of specific accessibility-related software or attachment of an assistive technology device. Section 508 requires that ICT be compatible with such software and devices so that ICT can be accessible to and usable by individuals using assistive technology, including but not limited to screen readers, screen magnifiers, and speech recognition software.

2.3 ACCEPTANCE AND ACCEPTANCE TESTING

Deliverables resulting from this solicitation will be accepted based in part on satisfaction of the Section 508 Chapter 2: Scoping Requirements standards identified above.

The Government reserves the right to test for Section 508 Compliance before delivery.

The Contractor shall be able to demonstrate Section 508 Compliance upon delivery.

3.0 INFORMATION TECHNOLOGY USING ENERGY-EFFICIENT PRODUCTS

The Contractor shall comply with Sections 524 and Sections 525 of the Energy Independence and Security Act of 2007; Section 104 of the Energy Policy Act of 2005;

Executive Order 13834, “Efficient Federal Operations”, dated May 17, 2018; Executive Order 13221, “Energy-Efficient Standby Power Devices,” dated August 2, 2001; and the Federal Acquisition Regulation (FAR) to provide ENERGY STAR®, Federal Energy Management Program (FEMP) designated, low standby power, and Electronic Product Environmental Assessment Tool (EPEAT) registered products in providing information technology products and/or services.

https://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-ict-refresh/final-rule https://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-ict-refresh/final-rule

3.1 EPEAT

EPEAT product compliance is not required in this acquisition.

3.2 ENERGY STAR

Energy Star compliance is not required in this acquisition.

3.3 FEMP

FEMP or FEMP low standby power product compliance is not required in this acquisition.

4.0 SHIPMENT OF SOFTWARE

The software licenses support shall be sent to April.White2@va.gov

Inspection: Destination Acceptance: Destination Free on Board (FOB): Destination

Ship To and Mark For:

Primary Alternate Name: Gregory Haines Name: Tuan Nguyen

Voice: 512-658-3147 Email: tuan.nguyen1@va.gov Email: Gregory.haines@va.gov

5.0 GENERAL REQUIREMENTS

5.1 VA TECHNICAL REFERENCE MODEL

The Contractor shall support the VA enterprise management framework. In association with the framework, the Contractor shall comply with OIT Technical Reference Model (VA TRM). The VA TRM is one component within the overall Enterprise Architecture (EA) that establishes a common vocabulary and structure for describing the information technology used to develop, operate, and maintain enterprise applications. Moreover, the VA TRM, which includes the Standards Profile and Product List, serves as a technology roadmap and tool for supporting OIT. Architecture & Engineering Services (AES) has overall responsibility for the VA TRM.

5.2 SOCIAL SECURITY NUMBER (SSN) REDUCTION

The Contractor solution shall support the Social Security Number (SSN) Fraud Prevention Act (FPA) of 2017 which prohibits the inclusion of SSNs on any document sent by mail. The Contractor support shall also be performed in accordance with Section 240 of the Consolidated Appropriations Act (CAA) 2018, enacted March 23, 2018, which mandates VA to discontinue using SSNs to identify individuals in all VA information systems as the Primary Identifier. The Contractor shall ensure that any new IT solution discontinues the use of SSN as the Primary Identifier to replace the SSN with the Integrated Control Number (ICN) in all VA information systems for all individuals. The Contractor shall ensure that all Contractor delivered applications and systems integrate with the VA Master Person Index (MPI) for identity traits to include the use of the ICN as the Primary Identifier. The Contractor solution may only use a Social Security Number to identify an individual in an information system if and only if the use of such number is required to obtain information VA requires from an information system that is not under the jurisdiction of VA.

5.3 INTERNET PROTOCOL VERSION 6 (IPV6)

The Contractor solution shall support Internet Protocol Version 6 (IPv6) based upon the memo issued by the Office of Management and Budget (OMB) on November 19, 2020 (https://www.whitehouse.gov/wp-content/uploads/2020/11/M-21-07.pdf). IPv6 technology, in accordance with the USGv6 Program (https://www.nist.gov/programs-projects/usgv6-program/usgv6-revision-1), NIST Special Publication (SP) 500-267B Revision 1 “USGv6 Profile” (https://doi.org/10.6028/NIST.SP.500-267Br1), and NIST SP 800-119 “Guidelines for the Secure Deployment of IPv6” (https://doi.org/10.6028/NIST.SP.800-119), compliance shall be included in all IT infrastructures, application designs, application development, operational systems and sub-systems, and their integration. In addition to the above requirements, all devices shall support native IPv6 and dual stack (IPv6 / IPv4) connectivity without additional memory or other resources being provided by the Government, so that they can function in a mixed environment. All public/external facing servers and services (e.g.

web, email, DNS, ISP services, etc.) shall support native IPv6 and dual stack (IPv6 / IPv4) users and all internal infrastructure and applications shall communicate using native IPv6 and dual stack (IPv6 / IPv4) operations.

5.4 SOFTWARE AND LICENSING REQUIREMENTS

The Contractor shall be responsible for the provision of all software licenses and any associated licensing maintenance required for any development, delivery, integration, operation, and/or maintenance associated with its proposed application(s), software products, software solution, and/or system including, but not limited to, any and all application(s), software and/or software products that comprise, are a part of, or integrate with the Contractor’s proposed application(s), software products, software solution, and/or system for the life of any resulting contract.

https://www.whitehouse.gov/wp-content/uploads/2020/11/M-21-07.pdf file://R04.med.va.gov/V03/EAS/Users/vhaeasWymbsk/TEMPLATES--NEW%20TAC%20PROCESS/PWS%20TEMPLATE%20(DO%20NOT%20TOUCH)%20-%20In%20Process%20Revisions/DO%20NOT%20TOUCH%20(next%20version/IPv6/(https:/www.nist.gov/programs-projects/usgv6-program/usgv6-revision-1 file://R04.med.va.gov/V03/EAS/Users/vhaeasWymbsk/TEMPLATES--NEW%20TAC%20PROCESS/PWS%20TEMPLATE%20(DO%20NOT%20TOUCH)%20-%20In%20Process%20Revisions/DO%20NOT%20TOUCH%20(next%20version/IPv6/(https:/www.nist.gov/programs-projects/usgv6-program/usgv6-revision-1 https://doi.org/10.6028/NIST.SP.500-267Br1 https://doi.org/10.6028/NIST.SP.800-119

6.0 POINTS OF CONTACT

VA Program Manager:

Name: Gregory Haines

Voice: 512-658-3147 Email: Gregory.Haines@va.gov Contracting Officer’s Representative:

Name: Tuan Nguyen

Voice: 202-340-6279 Email: tuan.nguyen1@va.gov Contracting Officer:

Name: Troy Loveland

Voice: 609-674-7723 Email: troy.loveland@va.gov Contract Specialist:

Name: John A Adamitis

Voice: 848-377-5139 Email: john.adamitis1@va.gov

ADDITIONAL ITEMS

SPECIAL INSTRUCTIONS/REMARKS

Response Instructions: Offerors shall provide an authorization letter or other means of verification from the Original Equipment Manufacturer (OEM) confirming it is an authorized dealer, authorized distributor, or authorized reseller for the proposed equipment/system in accordance with VA Acquisition Regulation (VAAR) 852.212-72 and 852.212-73. Additionally, the Offeror’s quote/proposal shall explicitly self-certify that it will not provide Gray Market Goods and/or Counterfeit Items, as defined by VA Acquisition Regulation (VAAR) 852.212-72 and 852.212-73, and that it has the level of certification/specialization, as required by the OEM(s). Failure to include the requisite OEM letter(s)/documentation and Offeror self-certification may render the Offeror’s quote Unacceptable and thus, ineligible for award.

INFORMATION SECURITY CONSIDERATIONS:

The Assessment and Authorization (A&A) requirements do not apply and a Security Accreditation Package is not required

6.0 POINTS OF CONTACT