Priest-PWS Updated 01 APR 2026.docx

Performance Work Statement (PWS) Catholic Burial Services - Priest For Arlington National Cemetery

PART 1

GENERAL INFORMATION

1. Background. Arlington National Cemetery (ANC) is the Nations’ premiere military cemetery. The mission at ANC is to Honor the Fallen by conducting sacred funeral services for all branches of the Armed Service. The ANC Religious Support Office provides pastoral care, counseling and guidance, while honoring the various faith preferences of Service Members. Others Services provided include: Spiritual, moral, and ethical leadership for the Army national cemeteries; Support the NCR Command Master Religious Plan (CMRP); Internment services and the logistical elements involved in the performing of said services; Care for ANC staff to include but not limited to spiritual engagement and visitation, while exemplifying honor with compassion.

Arlington National Cemetery (ANC) conducts 27-30 funeral services each weekday and 6-8 services on Saturday. The grounds of Arlington National Cemetery honor those who have served our nation by providing a sense of beauty and peace for our guests. The rolling green hills are dotted with trees that are hundreds of years in age and complement the gardens found throughout the 624 acres of the cemetery. This impressive landscape serves as a tribute to the service and sacrifice of every individual laid to rest within the hallowed grounds of ANC.

Up to 50 Catholic mass services at Joint Base Myers Henderson Hall Memorial Chapel (excluding confessionals) as needed and coordinated by the COR and/or ANC RSD Office at least 3 weeks prior to the mass date.

1.1 Objectives. To honor the nation’s dead and their families with compassion and honor. To support the Arlington National Cemetery mission. And to provide religious support to the community by way of mass and sacraments at the Joint Base Myers – Henderson Hall Chapels

1.2 Description of Services/Introduction. This is a Non-Personal Services contract. Performance under this contract is subject to the day-to-day oversight and direction of the designated Senior Army Chaplain at Arlington National Cemetery who serves at the discretion of the Military District of Washington Command Chaplain and as assigned by the U.S. Army. In the absence of a Senior Army Chaplain assigned at Arlington National Cemetery, an Army Chaplain will be assigned to oversee this contract under the direction of the Military District of Washington Command Chaplain. The government will evaluate the quality of professional and administrative services provided, and retain control over the professional aspects of services rendered (e.g. professional judgments, evaluation of specific spiritual needs).

1.3 Scope. For the purposes of providing Catholic burials at Arlington National Cemetery ANC); The Contractor shall serve as a Catholic Priest to conduct funerals and internment services at Arlington National Cemetery, Arlington, Virginia, or at any designated location within the National Capital Region in fulfillment of Arlington National Cemetery's mission, and in accordance with the Army Regulations and Federal Acquisition Regulations. Contractor shall conduct Full Honors funeral services, memorial services, and graveside services in accordance with the Catholic tradition and as outlined in this PWS - see 1.5.12 Special Qualifications below. Contractor or designated subcontractor shall also provide additional pastoral ministrations in counseling prior to each service as part of their preparation. As a non-personal service contractor, the Contractor or any designated subcontractor is not a member of the Military Chaplaincy. The Contractor or designated subcontractor shall meet and follow all guidelines for all military funerals and internments to include Full Honors to graveside services as set by the Army ANC Chaplains Office and the policies set by the ANC Superintendent. In the absence of the Command Chaplain for ANC the priest shall take instructions from the Army Chaplain assigned to oversee this contract under the direction of the Military District of Washington Command Chaplain. The contractor or the designated subcontractor shall provide these services to eligible beneficiaries of the military religious support system as well as other DoD personnel at no expense to the individuals. The contractor or the designated subcontractor cannot bill individuals entitled to military religious care for service rendered, or for any other actions performed under the contract at Arlington National Cemetery, other than payment under the provisions of this contract. Contractor will provide Catholic services up to 50 for the period of performance which may include a combination of mass and sacraments at Ft Joint Base Myers – Henderson Hall Chapels.

1.4 Period of Performance. The period of performance reads as follows:

Option Period Three (3) 01 July 2029 to 01 May 2030 Option Period Four (4) 01 July 2030 to 01 May 2031 Option Period Five (5) 01 July 2031 to 01 May 2032

1.5 General Information.

1.5.1 Quality Control (QC). The Contractor shall develop and maintain an effective QC program to ensure services are performed in accordance with this PWS. The Contractor shall develop and implement procedures to identify, prevent and ensure non-recurrence of defective services. The Contractor’s QC program is the means by which the Contractor assures that their work complies with the requirement of the contract. At a minimum, the Contractor shall develop a Quality Control Plan (QCP) with procedures that address the areas identified in the “Performance Requirements Summary.” The Contractor shall submit the initial QCP within 15 calendar days after award of contract to the Contracting Officer Representative (COR) for review and acceptance. After acceptance of the QCP, the Contractor shall receive the KO and COR’s acceptance in writing of any proposed change to the QCP.

1.5.2 Quality Assurance. The Government shall evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). The QASP is primarily focused on what the Government will do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance and the minimum acceptable defect rate(s).

1.5.3 Recognized Holidays. The Contractor is not required to perform services during the below Federal Holidays.

1.5.4 Hours of Operation. The Contractor is responsible for ensuring its workforce is available to fully and consistently meet the Government’s requirements defined in this PWS for such hours a day between the hours of 8:00 and 4:00, Monday through Friday (optional Saturday’s, if required) except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

This schedule includes work that cannot be performed on a part-time basis. The Contractor must at all times maintain an adequate work force for the uninterrupted performance of all tasks defined within this performance work statement when the Government facility is not closed for the above reasons.

1.5.5 Place of Performance. Arlington National Cemetery support shall be performed through the cemetery at Arlington National Cemetery (Arlington, VA) or at an alternate site that will be agreed upon by both the Government and Contractor. Mass services will be conducted at the Fort Myer Memorial Chapel and coordinated with the COR as needed.

1.5.6 Type of Contract. The Government anticipates the award of a firm-fixed price contract.

1.5.7 Security Requirements. None

The Contractor shall ensure that all of its personnel requiring/having access to the Arlington National Cemetery Area and JBMHH. The Contractor shall submit this information to the COR’s security manager in the form of a Contractor Visit request using the Joint Personnel Adjudication System (JPAS) within 5 calendar days before requested date. Contractors must ensure an owning relationship is established in the Joint Personnel Adjudication System (JPAS) for each individual performing duty in support of this performance work statement/task order. Visit Requests shall be sent to the organization's Security Management Office (SMO) Code.

1.5.8 Physical Security. The Contractor shall be responsible for safeguarding all Government equipment, information, and property provided for Contractor use. At the close of each work period, Government facilities, equipment, and materials will be secured.

1.5.9 Base and Facility Access. Contractor personnel shall comply with applicable installation, facility and area commander installation and facility access and local security policies and procedures (provided by the COR). The Contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by the installation Provost Marshal Office, Director of Emergency Services or Security Office. The Contractor personnel shall comply with all personal identity verification requirements as directed by DoD, HQDA, and/or local policy. Should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

In accordance with (IAW) Army Regulation (AR) 525-13, paragraph 5-19, all prospective contractors will undergo a verification process to determine the trustworthiness and suitability prior to being granted access to federal property. While investigations are being conducted, limited access with escort may be granted (at the installation’s discretion) for an interim period.

1.5.10 Government-Issued Common Access Card (CAC). N/A

1.5.11 Key Control. N/A

1.5.12 Special Qualifications. The following special qualifications are required for the Contractor to meet the tasks contained in this PWS:

Fully experienced in military burials and internments at military cemeteries like Arlington National Cemetery of all types from Full Honors to graveside and possessing in-depth knowledge of the following:

· Arlington National Cemetery Policy & Manual for scared grounds

· Arlington National Cemetery Army Chaplains SOP

· AR 165-1 Chaplain Corp Regulation

· Policies and Capabilities Pertaining to the U.S. Army

· Army Honor Guard trained for military funerals and internments

· Family care and grief counseling trained

· Confidentially

The Contractor or designated subcontractor shall live locally to the National Capital Region (NCR) and within a 50 mile radius of Arlington National Cemetery.

The Contractor must have the proper religious qualifications to hold mass. ordained Catholic Priest who possesses the current and valid faculties of his diocese/congregation of incardination, of the local diocese or Ordinary, and endorsed by the Archdiocese for Military Services; fully qualified and experienced in providing pastoral care to parishioners, family members, and staff.

1.5.13 Antiterrorism/Operations Security (AT/OPSEC).

1.5.13.1 AT Level I Training. All Contractor employees, to include subcontractor employees, requiring access to Army installations, facilities, or controlled access areas shall complete AT Level I awareness training within 30 calendar days of contract start date, the effective date this requirement is incorporated into the contract, or when Contractor personnel are new to the contract, whichever is applicable. The Contractor shall submit certificates of completion for each affected Contractor employee and subcontractor employee to the COR within 10 calendar days after completion of training by all personnel and subcontractor personnel. AT Level I awareness training is available at https://jkodirect.jten.mil.

1.5.13.2 iWATCH Training. The Contractor and all associated subcontractors shall brief their personnel on the local iWATCH program. This training, available at http://mdwhome.mdw.army.mil/iwatch – iWATCH Community Training Film, will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within 10 calendar days of new employees' commencing performance, with the results reported to the COR no later than 60 calendar days after contract award.

1.5.13.3 OPSEC Training. The Contractor shall comply with the USAASA OPSEC policies and procedures and AR 530-1, Operations Security. Contractor employees must complete the mandatory Level I OPSEC training within 30 calendar days after award of contract, the effective date this requirement is incorporated into the contract, or when contractor personnel are new to the contract, whichever is applicable. The training certificate shall be submitted to the COR. All contractor personnel must complete annual OPSEC awareness training. Training can be found online at https://www.lms.army.mil/.

1.5.14 DoD Cyber Awareness Challenge. All contractor employees and/or subcontractors with access to government information system must be registered in the Army Training Certification Tracking System (ATCTS) at commencement of services. Prior to accessing network and information systems, contractor employees must successfully complete the DoD Cyber Awareness Challenge training and complete an Acceptable Use Policy agreement. The training certificate and agreement shall be submitted to the COR. Training is performed annually thereafter and must be completed before the expiration date. The website is https://atc.us.army.mil/iastar/index.php.

1.5.15 Post Award Conference/Periodic Progress Meetings. The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The KO, COR and other Government personnel, as appropriate, may meet periodically with the Contractor to review the contractor's performance. At these meetings the KO will apprise the Contractor of how the Government views the Contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.5.16 Monthly Status Reports. The Contractor shall provide monthly status reports covering accomplishments, projected goals and actual/anticipated issues and provide to the COR no later than the 25th of each month.

1.5.17 Primary Point of Contact. The Contractor shall provide a Project Manager (PM) who shall be responsible for the performance of the provided service or work. The name of this person and an alternate(s) shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The POC and alternate shall be designated in writing to the Contracting officer within 24 hours after contract award.

1.5.18 Key Personnel. N/A

1.5.19 Identification of Contractor Employees. The Contractor shall not employ any person who is an employee of the United States Government if the employment of that person would create a conflict of interest.

1.5.20 Contractor Travel. N/A

1.5.21 Organizational Conflict of Interests (OCI). Contractor and designated subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCI as defined in FAR Subpart 9.5. The Contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.5.22 COR. The COR will be nominated by the requiring activity and appointed by the KO by separate letter. A copy of the COR’s appointment letter will be sent to the awarded Contractor identifying the designated duties and limitations of the COR. The COR is authorized to conduct oversight on any and all tasks or requirements and report observations to the Contracting Officer. The COR is not authorized to change any terms or conditions in the contract that pertain to cost, schedule, performance, quality, quantity or other legal aspects of the resulting order.

1.5.23 Contractor Manpower Reporting Requirement. The Contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the United States Army Aeronautical Agency via a secure data collection site. The Contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/

Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2013. Contractors may direct questions to the help desk at help desk at: http://www.ecmra.mil."

PART 2

DEFINITIONS AND ACRONYMS

2. Definitions and Acronyms.

2.1 Definitions.

CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

CONTRACTING OFFICER (KO). A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have private of contract with the subcontractor.

WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

WORK WEEK. Monday through Friday, unless specified otherwise.

2.2 Acronyms.

ACOM – Army Command

ARSTAF – Army Staff

ASCC – Army Service Component Command

ARNG – Army National Guard

ASPS – Aeronautical Source Packaging Service

ATC – Air Traffic Control

CMRA – Contractor Manpower Reporting Application

COCOM – Combatant Command

CONUS – Continental United States

COR – Contracting Officer’s Representative

DA – Department of the Army

DOD – Department of Defense

GFE – Government Furnished Equipment

FAR – Federal Acquisition Regulation

HQDA – Headquarters Department of the Army

IAW – In Accordance With

IMCOM – US Army Installation Management Command

IPR – In Progress Reviews iRAPT -- Invoicing, Receipt, Acceptance, and Property Transfer (formerly WAWF)

JTR – Joint Travel Regulation

MDEP – Management Decision Package

MICC – Mission Installation Contracting Center

PPBE – Planning, Programming, Budgeting and Execution

PWS – Performance Work Statement

QA – Quality Assurance

QASP – Quality Assurance Surveillance Plan

QC – Quality Control

QCP – Quality Control Plan

SAMAS – Structure and Manpower Accounting System

SIR – Serious Incident Report

SOP – Standard Operating Procedures

UIC – Unit Identification Code

WAWF – Wide Area Workflow

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3.1 Facilities. The Government is not obliged to furnish office space, automation equipment or office supplies at Arlington National Cemetery, Joint Base Myer Henderson Hall. However, whenever possible, The Government will furnish necessary workspace to support contractor’s performance of work to include desk space and access to items typical of an office environment on a temporary basis. Signage for identifying contractor personnel and company designation will be displayed in a prominent location in the workspace.

3.2 Utilities. All utilities in the facility will be available for the Contractor’s use while performing the duties outlined in this PWS. The Contractor shall instruct their employees in utilities conservation practices. The Contractor shall be responsible for operating under conditions that preclude the waste of utilities.

3.3 Government Furnished Equipment (GFE). The Government will provide the Contractor with office furnishings, computers/software, scanners, printers, telephones, facsimile, email and internet access as required only when possible. Contractor personnel will be responsible for property receipted to them.

3.4 Documentation/Information. As required, the Government will furnish unclassified or literature in support of the tasks described in this PWS. All Government-furnished documents will be returned to the COR upon request or upon completion of the contract. The Government will also provide access to studies, databases and documents necessary to accomplish the tasks specified in the PWS where possible. The COR will assist with government coordination, access to relevant agencies and access to government subject matter experts. Under no circumstances will the Contractor be allowed to classified material from the Government worksite.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4.1 General. The Contractor shall furnish all personnel, transportation, materials, supervision and other items required to perform work under this contract that are not listed under Part 3 of this PWS.

4.2 Secret Facility Clearance. N/A

PART 5

SPECIFIC TASKS

5.1 Basic Services:

5.1 The contractor shall provide a proficient work force possessing the skills, knowledge, and training to satisfactorily perform the services required by this contract and be able to perform multiple funeral services simultaneously. Personnel performing work under this work statement will not be considered employees of the Government. Failure to meet the below experience and qualifications at the required levels could constitute default.

New requirement: Conduct up to 50 Mass Services at Fort Myer Memorial Chapel as needed and coordinated with the COR.

5.1.1 The contractor or designated subcontractor shall be an ordained Catholic Priest who possesses the current and valid faculties of his diocese/congregation of incardination, of the local diocese or Ordinary, and endorsed by the Archdiocese for Military Services; fully qualified and experienced in providing pastoral care to parishioners, family members, and staff. The contract provider must meet all of the credential and educational requirements of the Roman Catholic Church and remain current as required by the Code of Canon Law and by the National Conference of Catholic Bishops for the duration of the contract.

5.1.2 The contractor or designated subcontractor shall have extensive experience in providing pastoral care for Catholic parishioners, Soldiers, Family members and staff members at a military cemetery like Arlington National Cemetery; and have knowledge, skills, and ability in the following areas: pastoral counseling, spiritual direction, sermon preparation and delivery, Roman Catholic Canon Law, theology, ecclesiology, liturgy, ministrations, marriage and family ministry, and the basic ecclesiastical annulment process. Contractor or designated subcontractor shall have experience and be able to conduct Full Honors funeral services, chapel funeral mass, memorial services, and graveside and columbarium services in accordance with the Catholic tradition and military protocol. They may be required to walk with full honors personnel from the chapel to the graveside and be present and participate at the designated place for transfers. The contractor must have experience in providing mass. Mass will be conducted Joint Base Myer Henderson Hall.

5.1.3 The contractor or designated subcontractor shall be an ordained Catholic Priest fully incardinated and endorsed by his ecclesiastical supervisors, including Archdiocese for Military Service, to perform services as required by this contract. The Government reserves the right to give final approval for all priests proposed to serve under this contract, based on qualifications as set forth in this contract and appropriate advice and recommendation from the responsible Catholic Chaplain.

5.1.4 The Contractor or designated subcontractor shall be able to read, write, and speak legible English well enough to effectively communicate with parishioners, families of the decedent, ANC admin staff, chapel staff; and also to preach well enough and fluently in English.

5.1.5 The Contractor or designated subcontractor is required to maintain Catholic Priest faculties and endorsement at all times during performance of this contract. Should this endorsement be lost or withdrawn, this priest will cease function at the discretion of the responsible Catholic priest in consultation with the Archdiocese for Military Services.

5.1.6 The Contractor or designated subcontractor is responsible for personal and professional training as a current Catholic priest. He is further required to maintain his sexual abuse training and certification through https://www.virtus.org as detailed by the Archdiocese for the Military Services. Documentation of such training shall be provided to the COR and to the Archdiocese for the Military Services.

5.1.7 The Contractor or designated subcontractor in accordance with canon 903 CIC and canon 703 §1 CCEO, whether incardinated in a diocese or religious community, wishing to celebrate Catholic funeral rites at Arlington National Cemetery (ANC) must present a current “Letter of Suitability” from their local ordinary or religious superior to the Archdiocese for the Military Services (AMS), and the Catholic Chaplain stationed at ANC, and is required to maintain “Letter of Suitability” current at all times to conduct the services at ANC.

5.1.8 The Contractor or designated subcontractor shall use Arlington Welcome at the beginning of each Service conducted at Arlington National Cemetery. The following is an example: Welcome to Arlington National Cemetery where for nearly 150 years our nation has honored her fallen patriots. These grounds are distinguished by the hallowed stones and granite walls which stand as a lasting tribute to the men and women who have answered the call of their country. Buried here are more than 400,000 American patriots who have stepped forward in times of war and peace to defend our nation and our constitution both at home and around the world. These men and women have given of themselves so that you and I might continue to enjoy the freedoms and liberties that our forefathers envisioned for this great nation. Such is the life and legacy of our brother/sister (decedent’s name) whom we lay to rest today.

5.1.9 The Contractor or designated subcontractor shall use the following to introduce honors in services conducted for the veterans at Arlington National Cemetery:

MILITARY HISTORY AND HONORS:

On MONTH, DATE, YEAR, FIRST NAME answered our Nations call to serve, and served with honor, and distinction with the United States Army during the turbulent years of the NAME War.

Today, we lay to rest a patriot, who honorably served our nation in the preservation of our heritage of freedom. And HE/SHE served with honor, and distinction during the turbulent years of THE WAR (World war II, The Korean War, The Vietnam War) And for HIS/HER honorable service with the United States Army HE/SHE received numerous military awards and decorations most notably, The ____________ Award. (Example: Bronze Star) For our comrade in arms RANK, FIRST NAME, MIDDLE NAME, LAST NAME, Our Nation bestows military honors. In life HE/SHE honored the flag. And today, the flag will honor HIM/HER.

5.2.0 The Contractor is responsible to conduct the service himself and/or by his group of designated approved and ordained subcontractors. Failure to meet the mission requirement will constitute default.

5.2.1 The Contractor or designated subcontractor shall contact the PADD/PNOK/AAB no later than 48 hours prior to the scheduled services to coordinate and provide information regarding the service and other pertinent information to include grief counseling.

5.2.2 The Contractor or designated subcontractor shall arrive at least 45 minutes prior to the scheduled services to meet with the ANC Representative, the PADD/PNOK/AAB, the escort drivers to collaborate everything either at the chapel, the ANC Admin building or other specified location of the service. The contractor shall arrive 30 minutes prior to the scheduled mass service.

5.2.3 The Contractor or designated subcontractor shall meet all the vaccine protocols and/or other requirements with regard to CDC and safety requirements as directed by the US Government, ANC and MDW.

5.2.4 Personal Appearance. The Catholic Priest shall dress in a neat, professional manner in keeping with standard practices, the Code of Canon Law, and will wear the proper robes, clerical garb and/or vestments of his profession.

5.2.5 Transportation: The contractor or designated subcontractor will furnish their own transportation to and from the Arlington National Cemetery, Arlington, Virginia, or to the designated place within the National Capital Region to include Joint Base Myer Henderson Hall.

5.2.6 The Contractor will submit all invoices through the Wide Area Workflow system (WAWF). The contractor is responsible for submitting their own invoices not the Contracting Officer or Army Arlington National Cemetery Chaplain Office.

5.2.7 The Contractor or designated subcontractor shall live locally to the National Capital Region (NCR) and within a 50 mile radius of Arlington National Cemetery.

PART 6

APPLICABLE PUBLICATIONS

6. Applicable Publications. Publications and forms applicable to this PWS are listed below. The Contractor is obligated to follow those publications and use those forms to the extent (that is, a specific procedure in a paragraph, section, chapter or volume) specified in the PWS. Publications and forms that are not associated with a website will be provided to the Contractor as requested and when permission is granted by the appropriate parties. The Contractor must abide by all applicable regulations, publications, manuals and local policies and procedures.

· Arlington National Cemetery Army Chaplains SOP

· AR 165-1 Chaplain Corp Regulation

· Policies and Capabilities Pertaining to the U.S. Army

· Army Honor Guard trained for military funerals and internments

· Family care and grief counseling trained

· Confidentially

TECHNICAL EXHIBIT 1

PERFORMANCE REQUIREMENTS SUMMARY

Performance Requirements Summary

The Contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective

Method of Surveillance

AR 165-1

98%

Performance Objective

Method of Surveillance

98%

98%

98%

Types of Surveillance to select from:

Random Sampling: Appropriate for frequently recurring tasks. Evaluate randomly selected samples of the lot to determine the acceptability of the entire lot.

Random Inspection Guide, Method of surveillance, Lot size, Sample size, Performance requirement, Sampling procedure, Inspection procedure 98 Percent Inspection: Appropriate for tasks that occur infrequently. Inspect and evaluate performance each time task is performed Periodic Surveillance: Evaluation of samples selected on other than 100% or statistically random basis. (i.e. monthly, quarterly, semi-annually etc.)

Validated Customer Complaint: Complaints must be validated.