Presolicitation 75N97021R00018 Statement of Work.docx

Statement of Work Health Services Research and Vocabulary Support

Statement of Work (SOW)

Health Services Research and Vocabulary Support

TABLE OF CONTENTS

1.0 Introduction 2

1.1 Background 2

1.2 Scope 2

1.3 Objectives 2

2.0 Requirements 3

2.1 Tasks 3

2.2 Supervision/Management 6

2.3 Government Responsibilities 6

2.4 Schedule 6

2.5 Place of Performance 6

3.0 Government Furnished Property 7

4.0 Security Requirements 7

4.1 Standards of Performance 8

Appendix I 9

Appendix II 12

1.0 INTRODUCTION/OVERVIEW

The National Library of Medicine (NLM) is a producer of major bibliographic databases relating to biomedicine. The National Information Center on Health Services Research and Health Care Technology (NICHSR), a component of NLM, is charged with improving “…the collection, storage, analysis, retrieval, and dissemination of information on health services research, clinical practice guidelines, and on health care technology, including the assessment of such technology.”

1.1 BACKGROUND

The Universal Medical Device Nomenclature System (UMDNS™) is used by healthcare organizations worldwide, in applications for hospital inventory control, work order control, and medical device regulatory system. The UMDNS has been a source vocabulary within NLM’s Unified Medical Language System (UMLS®) since the early 1990’s.

Given such, the Contractor shall provide the following data and services: (1) machine-readable records relating to health services research and healthcare technology assessment reports and literature collected, abstracted, and indexed by the Contractor and (2) delivery of the updated Universal Medical Device Nomenclature System (UMDNS) vocabulary according to NLM’s Unified Medical Language System (UMLS) updating schedule.

1.2 SCOPE/ OBJECTIVES

These tasks are part of a continuing effort to enhance the National Library of Medicine (NLM) biomedical and health services research related databases and information services by: (1) adding bibliographic records to NLM databases for HSR (Health Services Research) and HTA (Health Technology Assessment) grey literature reports and publications that are not widely disseminated through commercial distribution channels, and (2) adding updated medical device vocabulary to NLM’s (UMLS®).

2.0 REQUIREMENTS

Independently, and not as an agent of the Government, the Contractor shall furnish all necessary labor, materials, supplies, equipment, and services needed to complete this project. All work performed under this procurement shall be monitored by the NLM Project Officer.

2.1 TASKS

Task 1 – Selection, processing, and creation of records for the National Library of Medicine Cataloging database according to NLM selection criteria (Appendix 1).

Subtask 1 – Select items to be cataloged from online sources of established series and reports. These items should be approved for inclusion by NLM. For examples of appropriate sources, please see Appendix II.

Subtask 2 – Retrieve, in online formats, items to be cataloged

a. Download selected online records for markup and retention Subtask 3 – Identify leads to be considered for non-journal selection

Subtask 4 – Catalog and Machine Readable Cataloging (MARC) coding and Resource Description and Access (RDA) requirements, or other NLM determined standard as they are implemented for non-journal items

Subtask 5 – Provide subject and descriptive cataloging of non-journal items

a. Provide subject index items using NLM’s Medical Subject Headings (MeSH) thesaurus Subtask 6 – Keyboard non-journal items –

a. Input all data elements in proper formats Subtask 7 – Revise non-journal items –

a. Verify that all data elements are included and correctly analyzed and keyboarded Subtask 8 – Deliver non-journal items, in electronic format.

a. Information on all identified items should be regularly sent electronically to NLM, for review by NLM staff. The file listing the identified content should include for each item:

· Title of each document;

· URLs for all retrieved electronically-available items;

· Unique identifier from the NLM Catalog as well as detailed cataloging records;

· Item’s copyright/access requirements, if any.

Subtask 9 – Revise and release of electronic records

Subtask 10 – Maintain records in NLM catalog.

· Cataloging record is reviewed; errors in the record are corrected

· Broken URLs are discovered and replaced or deleted

· PDF document of the item in question is downloaded and saved to the Digital Repository, according to the naming convention under Subtask 8, Section c.

· When URL is incorrect, document should be researched and carefully matched to catalog description. Document should be researched on all available platforms (including but not limited to): participant organization website; direct contact with participant organization; the Wayback Machine (http://web.archive.org/), etc.

c. Correct all identified items

Task 2 – Provide NLM with an annual update of the Universal Medical Device Nomenclature System (UMDNS) according to the NLM UMLS schedule or as instructed by NLM. This annual update includes all concepts and related attributes such as definitions and relationships among concepts.

2.2 SUPERVISION AND MANAGEMENT

The Contractor shall provide the supervision and management effort necessary for efficient and effective administration and control of work performed under this Contract. The contractor shall ensure that adequate resources are allocated to satisfy the requirements of this Contract.

2.3 GOVERNMENT RESPONSIBILITIES

The Contract Project Officer will review and approve all plans, reports, and deliverables required in the Statement of Work upon delivery by the contractor.

2.4 SCHEDULE

The period of performance for this work is February 1, 2022 through January 31, 2023, with an option to renew the Contract for an additional four years.

2.5 PLACE OF PERFORMANCE

The professional services described in this Statement of Work shall be performed at the contractor’s location/office.

3.0 GOVERNMENT FURNISHED PROPERTY –NLM will provide:

a. A government laptop

b. PIV card/certificate. Contractors, even though working off-site, are required to obtain a personal identification verification (PIV) card, subject to an appropriate background check. The PIV card will allow them access to NIH/NLM facilities, networks, and systems.

c. Reasonable access to NLM knowledge sources throughout the

4.0 SECURITY REQUIREMENTS –

NIH/NLM information security requirements will be met by Contractor staff with regard to accessing systems and websites while performing data review services. Furthermore, Contractor staff will need to complete required information security training on an annual basis. HSPD-12, designed to enhance security by controlling physical access to HHS-controlled facilities and/or access to HHS-controlled information systems, applies to this requirement.

Contractor staff will be required to comply with established mandatory personal identification verification (PIV) cards.

The NIH/NLM personnel, information, and/or building security offices, as appropriate, will be contacted to determine appropriate security requirements and to adjust project requirements to minimize security and access issues, since the Contractor staff will have access to HHS controlled facilities and/or information systems.

4.1 STANDARDS OF PERFORMANCE

The Contractor shall:

1. Submit all reports as required in the Statement of Work

1. Submit invoices as instructed by NLM to NIH Commercial Accounts with copy emailed to the NLM Project Officer.

1. Submit sample vocabulary sets to NLM for testing in accordance with negotiated timelines and quality control procedures.

APPENDIX I

Selection Criteria for Indexing Health Services Research Articles, Reports, and Publications Health services research (HSR) is defined as ...the multidisciplinary field of scientific investigation that studies how social factors, financing systems, organizational structures and processes, health technologies, and personal behaviors affect access to health care, the quality and cost of health care, and ultimately our health and well-being. Its research domains are individuals, families, organizations, institutions, communities, and populations. (Lohr KN, Steinwachs D. Health services research: an evolving definition of the field. Health Services Research 2002;37(1):7-9.)

It includes, but is not limited to, Healthcare Technology Assessment and Clinical Practice Guidelines, and addresses both services and their actual and potential impact on all aspects and domains of health and health care.

The goal of Task I of this contract is to identify, scan and catalog important and timely documents in the field of HSR from a defined set of sources, including journals, technical reports, conference proceedings, newspapers, government documents, dissertations, book chapters, standards, legal and economic publications, and Web sites produced by selected bodies, and to index substantive reports not already covered in NLM databases (e.g., PubMed, NLM Catalog). Secondary reports on articles published in journals already being indexed by NLM, e.g., a New York Times article based on a New England Journal of Medicine article, will not be selected for indexing under this project. Speculative or descriptive articles containing no useful data will not be selected for indexing under this project. In general, reports written or funded by the manufacturer of a technology will not be selected. Studies of bioethical and related legal questions will be indexed generally from assigned sources because they are indexed for the MEDLINE subset on BIOETHICS; however, legal documents, which related to topics listed below and which are not already covered in NLM databases, may be selected.

Substantive articles and publications in the following subject areas are to be selected:

1. Health Services Research (including quality assurance, utilization review, quality of life, health status)

Types of articles, documents, and reports to be selected include:

0. Evaluation studies

0. Outcomes of clinical trials

0. Comparisons of technologies or programs

0. Effectiveness studies, especially including data – not merely descriptive studies

0. Future applications, especially if data is included

0. Meta-analyses, systematic reviews, and other evidence-based literature overviews

0. Technology transfer

0. Studies on utilization, appropriateness, or cost-effectiveness

0. Historical studies, if evaluative

0. National, state, regional and health care services planning

0. Design and improvements of technologies, programs, services, facilities

0. Published standards and regulations with actual or potential impact on health care and services

0. Public media articles that are significant contributions to the evaluation of health care and health care technologies if sources are assigned to ECRI by NLM

0. Policy briefs and other types of substantive policy discussions/analyses

APPENDIX II – Suggested Resources for Inclusion – This list represents a selection of sources only. It is not to be considered complete, and may be added to by NLM or by the contractor, in consultation with NLM.