PR16137022_RFQ_Internet_40Mbps_for_FCS.pdf

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1-Year 40 Mbps Dedicated Internet Renewal for FCS
Solicitation number
PR16137022
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This is a Request for Quotation (RFQ) for a one-year renewal of dedicated internet service at the U.S. Embassy Jakarta. The procurement seeks 40 Mbps dedicated internet connectivity for the Foreign Commercial Service (FCS) office at Medan Merdeka Selatan 3-5, Jakarta, for the period September 1, 2026, through August 31, 2027. The RFQ number is PR16137022, and quotations are due August 5, 2026, at 10:00 AM Jakarta time, to be submitted to JakartaPCUBidding@state.gov or yoriany@state.gov.

The service provider must already operate in Indonesia with established business presence, permanent address, and telephone listing, and must possess existing fiber-optic network infrastructure at the Embassy location. The contractor must provide 50-micron multimode fiber-optic cable with SC connector, public IP addresses with /28 subnet, and unfiltered internet access with 1:1 Committed Information Rate without shared bandwidth. The Service Level Agreement must guarantee packet loss ≤0.5% and availability ≥99.9%. The provider must maintain a U.S.-based Point of Presence, supply genuine Cisco or Juniper equipment (excluding ZTE, Huawei, and Xiaomi products), provide IPv4 and IPv6 support, permit customer VPN devices, offer 24/7/365 dedicated account manager support, and provide bandwidth monitoring software. Quotations must be submitted in Indonesian Rupiah as firm fixed price including 11% VAT and all other charges, with installation as a separate line item. Payment will be made within 30 days via Electronic Fund Transfer upon delivery and invoice receipt. Contractors must be registered in the System for Award Management (SAM) if the contract value exceeds $40,000. The proposed solution requires approval from OCIO (now TSI) and IRM Washington for system compatibility.

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PR16137022 – Dedicated Internet 40 Mbps (Renewal) for FCS Office at U.S. Embassy Jakarta - Medan Merdeka Selatan 3 - 5

I. GENERAL REQUIREMENTS:

The purpose of this firm fixed price purchase order is to procure – 1 Year 40 Mbps Dedicated Internet Renewal for FCS at US Embassy Jakarta, Medan Merdeka Selatan 3 - 5.

Period: September 1, 2026 – August 31, 2027.

The provider must already have fiber-optic network infrastructure installed in the Embassy area and must provide multimode 50-micron fiber-optic cable with an SC connector to the Embassy OTB.

The provider must operate in Indonesia and have an established business with a permanent address and telephone listing in Indonesia.

In consideration of satisfactory performance of the services required under this contract, the vendor shall be paid a firm fixed price (FFP) per month as stated in the schedule below in Indonesian Rupiah.

IMPORTANT NOTE: Central Contractor Registration For procurement or contracts over $40,000.00, the contractor must be registered within Central Contractor Registration, which is part of the System for Award Management (SAM). Prospective offerors are encouraged to complete the SAM registration process prior to the submittal of their proposals in response to this solicitation.

II. PRICING:

The Contractor shall provide a firm fixed price in IDR for RFQ No. PR16137022

Name of Company:

SAM Numbers:

Address & Phone number:

Contact Person:

E-mail address:

= CONTINUED ON NEXT PAGE =

https://www.sam.gov/portal/public/SAM/

Lin e Item

Description of Services QTY Price

11%

VAT

(PPN)

Total Firm-Fixed Price

1 Year 40 Mbps Dedicated Internet Renewal for FCS at US Embassy Jakarta, Medan Merdeka Selatan 3 - 5.

Period: September 1, 2026 – August 31, 2027.

months

2 Installation 1 Lot

TOTAL

III. SPECIFICATION REQUIREMENTS:

SCOPE OF SERVICES

- The Provider must provide public IP addresses with a /28 subnet.

- The Provider must provide a dedicated Internet connection with a 1:1 Committed Information Rate (CIR) that is not shared with other customers.

- The Provider must have an existing fiber-optic network infrastructure within the Embassy area and provide a 50-micron multimode fiber-optic cable with an SC connector to the Embassy's OTB.

- The Provider must permit all IP protocols (including, but not limited to, ICMP, UDP, TCP, and IPsec) to transit without filtering or proxying. No filtering, Network Address Translation (NAT), web blocking, or other traffic restrictions shall be applied. The service must provide unfiltered Internet access without ISP firewall blocking or stateful packet inspection.

- The Provider must permit the installation of customer VPN encryption devices on the circuit.

- The Provider must provide a Point of Presence (POP) in the United States rather than Indonesia, Kuala Lumpur, or Singapore. This requirement ensures that the guaranteed bandwidth extends between the U.S.

Embassy and the POP.

- The Provider must ensure high-quality network performance. At a minimum, the Service Level Agreement (SLA) shall guarantee:

o Packet Loss: ≤ 0.5% o Availability: ≥ 99.9%

- The Provider must provide bandwidth monitoring with software access that gives the U.S. Embassy Jakarta 24/7/365 visibility into the network to monitor performance and identify outages or network saturation.

- The Provider must assign a dedicated Account Manager who is available 24/7/365 via email and telephone.

The Provider must also maintain a multi-tier support and escalation process, including proactive status updates, photographs of affected work sites (when applicable), and a well-established Network Operations Center (NOC) capable of providing timely escalation to higher levels of support during service outages.

- The Provider must not use ZTE, Huawei, Xiaomi, or any affiliated-branded products within the Internet service infrastructure. All equipment provided, maintained, or replaced by the Provider must be genuine Cisco, Juniper, or other Embassy-approved equipment. All equipment must support both Internet Protocol Version 4 (IPv4) and Internet Protocol Version 6 (IPv6) standards.

- The proposed solution must be approved by OCIO (now TSI), Washington, to ensure compatibility with existing system requirements.

- Cybersecurity C-SCRM Questionnaire: The Offeror shall include with its offer a completed Attachment C- SCRM Questionnaire and C-SCRM Software Producer Attestation Form, completed in accordance with the instructions provided in the attachment. Failure to comply with the attachment's instructions may result in rejection of the offer.

- Providers must have fiber-optic network infrastructure already present and installed in the demarc facility at locations (US Embassy Jakarta).

- The system will have to be approved by IRM Washington to ensure compatibility with existing system requirements.

IV. PROCUREMENT TERMS & CONDITIONS:

1. The vendor must be willing to accept Purchase Order (PO) from U.S. Embassy Jakarta.

2. All items bid must meet or not to exceed specifications listed.

3. Proposals must be in local currency (Rupiah), firm fixed price to include tax and any other anticipated charges.

4. The items and services must be delivered to the US Embassy Jakarta. (Delivery cost should be included in the quotation).

5. Selected vendor must be able to accept payment within 30 (thirty) days after the orders are delivered completely and the original correct invoice is received.

6. The payment will be made through Electronic Fund Transfer (EFT) to the vendor bank account

(Indonesian Rupiah) as stated on the invoice.

7. Any cancellations after PO acceptance, only services rendered will be paid.

The quotation is due on August 5, 2026, at 10:00 AM. Please follow instructions in Sections II – IV for a quotation to be considered and email the quotations at JakartaPCUBidding@state.gov or yoriany@state.gov mailto:JakartaPCUBidding@state.gov mailto:yoriany@state.gov

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