PK-6 Content Creation Tool_SOL_07.01.22.pdf

SEE ADDENDUM

(No Collect Calls)

HE125422Q0030 01-Jul-2022

b. TELEPHONE NUMBER 8. OFFER DUE DATE/LOCAL TIME

02:30 PM 21 Jul 2022

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

HE12549. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED OR X

SMALL BUSINESSX

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

DOD EDUCATION ACTIVITY

ATTN: PROCUREMENT DIVISION

4800 MARK CENTER DRIVE

SUITE 05F09-02

ALEXANDRIA VA 22350-1400

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE HE1254 16. ADMINISTERED BY

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

DOD EDUCATION ACTIVITY

ATTN: SUPPLY ROOM

4800 MARK CENTER DR

ALEXANDRIA VA 22350-1400

TEL: 571-372-1363 FAX:

FAX:

TEL: SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$41,500,000

NAICS:

511210

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF72

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

Section SF 1449 - CONTINUATION SHEET

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 44,800 Each Web-based Tools

FFP

Provide Web-based Tools in accordance with (IAW) Performance Work Statement

FOB: Destination

U009

NET AMT

0002 6 Hours Professional Learning

FFP

Provide Professional Learning in accordance with (IAW) Performance Work

Statement (PWS) 2.1.2

0003 44,800 Each Tutorial Library Not Seperately Priced

FFP

The contractor shall provide a library of tutorials for just-in time learning in accordance with (IAW) Performance Work Statement (PWS)

0004 44,800 Each Technical Support Not Seperately Priced

FFP

Provide Technical Support in accordance with (IAW) Performance Work

Statement (PWS)

1001 44,800 Each OPTION Web-based Tools

FFP

Provide Web-based Tools in accordance with (IAW) Performance Work Statement

1002 3 Hours OPTION Professional Learning

FFP

Provide Professional Learning in accordance with (IAW) Performance Work

Statement (PWS)

1003 44,800 Each OPTION Tutorial Library Not Seperately Priced

FFP

The contractor shall provide a library of tutorials for just-in time learning in accordance with (IAW) Performance Work Statement (PWS)

1004 44,800 Each OPTION Technical Support Not Seperately Priced

FFP

Provide Technical Support in accordance with (IAW) Performance Work

Statement (PWS)

2001 44,800 Each OPTION Web-based Tools

FFP

Provide Web-based Tools in accordance with (IAW) Performance Work Statement

2002 3 Hours OPTION Professional Learning

FFP

Provide Professional Learning in accordance with (IAW) Performance Work

Statement (PWS)

2003 44,800 Each OPTION Tutorial Library Not Seperately Priced

FFP

The contractor shall provide a library of tutorials for just-in time learning in accordance with (IAW) Performance Work Statement (PWS)

2004 44,800 Each OPTION Technical Support Not Seperately Priced

FFP

Provide Technical Support in accordance with (IAW) Performance Work

Statement (PWS)

3001 44,800 Each OPTION Web-based Tools

FFP

Provide Web-based Tools in accordance with (IAW) Performance Work Statement

3002 3 Hours OPTION Professional Learning

FFP

Provide Professional Learning in accordance with (IAW) Performance Work

Statement (PWS)

3003 44,800 Each OPTION Tutorial Library Not Seperately Priced

FFP

The contractor shall provide a library of tutorials for just-in time learning in accordance with (IAW) Performance Work Statement (PWS)

3004 44,800 Each OPTION Technical Support Not Seperately Priced

FFP

Provide Technical Support in accordance with (IAW) Performance Work

Statement (PWS)

4001 44,800 Each OPTION Web-based Tools

FFP

Provide Web-based Tools in accordance with (IAW) Performance Work Statement

4002 3 Hours OPTION Professional Learning

FFP

Provide Professional Learning in accordance with (IAW) Performance Work

Statement (PWS)

4003 44,800 Each OPTION Tutorial Library Not Seperately Priced

FFP

The contractor shall provide a library of tutorials for just-in time learning in accordance with (IAW) Performance Work Statement (PWS)

4004 44,800 Each OPTION Technical Support Not Seperately Priced

FFP

Provide Technical Support in accordance with (IAW) Performance Work

Statement (PWS)

INSPECTION AND ACCEPTANCE TERMS

Supplies/services will be inspected/accepted at:

CLIN INSPECT AT INSPECT BY ACCEPT AT ACCEPT BY

0001 Destination Government Destination Government

0002 Destination Government Destination Government

0003 Destination Government Destination Government

0004 Destination Government Destination Government

1001 Destination Government Destination Government

1002 Destination Government Destination Government

1003 Destination Government Destination Government

1004 Destination Government Destination Government

2001 Destination Government Destination Government

2002 Destination Government Destination Government

2003 Destination Government Destination Government

2004 Destination Government Destination Government

3001 Destination Government Destination Government

3002 Destination Government Destination Government

3003 Destination Government Destination Government

3004 Destination Government Destination Government

4001 Destination Government Destination Government

4002 Destination Government Destination Government

4003 Destination Government Destination Government

4004 Destination Government Destination Government

DELIVERY INFORMATION

CLIN DELIVERY DATE QUANTITY SHIP TO ADDRESS DODAAC /

CAGE

0001 POP 30-SEP-2022 TO

29-SEP-2023

N/A DOD EDUCATION ACTIVITY

ATTN: SUPPLY ROOM

4800 MARK CENTER DR

ALEXANDRIA VA 22350-1400

571-372-1363

HE1254

0002 POP 30-SEP-2022 TO

N/A (SAME AS PREVIOUS LOCATION)

0003 POP 30-SEP-2022 TO

N/A (SAME AS PREVIOUS LOCATION)

0004 POP 30-SEP-2022 TO

N/A (SAME AS PREVIOUS LOCATION)

1001 POP 30-SEP-2023 TO

29-SEP-2024

N/A (SAME AS PREVIOUS LOCATION)

1002 POP 30-SEP-2023 TO

N/A (SAME AS PREVIOUS LOCATION)

1003 POP 30-SEP-2023 TO

N/A (SAME AS PREVIOUS LOCATION)

1004 POP 30-SEP-2023 TO

N/A (SAME AS PREVIOUS LOCATION)

2001 POP 30-SEP-2024 TO

29-SEP-2025

N/A (SAME AS PREVIOUS LOCATION)

2002 POP 30-SEP-2024 TO

N/A (SAME AS PREVIOUS LOCATION)

2003 POP 30-SEP-2024 TO

N/A (SAME AS PREVIOUS LOCATION)

2004 POP 30-SEP-2024 TO

N/A (SAME AS PREVIOUS LOCATION)

3001 POP 30-SEP-2025 TO

29-SEP-2026

N/A (SAME AS PREVIOUS LOCATION)

3002 POP 30-SEP-2025 TO

N/A (SAME AS PREVIOUS LOCATION)

3003 POP 30-SEP-2025 TO

N/A (SAME AS PREVIOUS LOCATION)

3004 POP 30-SEP-2025 TO

N/A (SAME AS PREVIOUS LOCATION)

4001 POP 30-SEP-2026 TO

29-SEP-2027

N/A (SAME AS PREVIOUS LOCATION)

4002 POP 30-SEP-2026 TO

N/A (SAME AS PREVIOUS LOCATION)

4003 POP 30-SEP-2026 TO

N/A (SAME AS PREVIOUS LOCATION)

4004 POP 30-SEP-2026 TO

N/A (SAME AS PREVIOUS LOCATION)

ATTACHMENT # 1

PERFORMANCE WORK STATEMENT

PK-6 Content Creation Tool

1. General Information and Scope of Work

1.1 Agency

1.1.1 For school year 2022-23, the Department of Defense Education Activity (DoDEA) will provide PK- 12 instruction to over 66,000 dependents of active-duty military and civilian employees. In the Americas, DoDEA operates 50 schools located in seven states, Puerto Rico, and Cuba. In Europe and the Middle East, DoDEA operates 64 schools located in Germany, England, Netherlands, Belgium, Spain, Italy, Turkey, and Bahrain. In the Pacific, DoDEA operates 45 schools located in Korea, Japan (mainland and Okinawa), and Guam. DoDEA also operates a full time K-12 virtual school option with teaching hubs in each DoDEA region: Americas, Europe, and Pacific. DoDEA's curriculum, resources and student achievement scores on standardized assessments compare favorably to those of high-performing US public school systems.

1.1.2 DoDEA schools have various grade configurations, with the most common being PK-5, 6-8, and

9-12. Of DoDEA’s 159 brick-and-mortar schools, 100 schools have students in at least three of the grades K-5; 57 schools have at least one grade 6-8. Of the 6-8 schools, five are part of a K-6 or PK-6 school. DoDEA also operates 41 high schools (which includes our fully accredited virtual high school).

Table 1: School Year 2022-23 Enrollment Projections

(rounded to the nearest 50 students)

Grade Students Grade Students Grade Students

PK 3,200 2 6,150 5 5,700

K 6,350 3 6,100 6 5,050

1 6,400 4 5,850 Total 44,800

1.1.3 DoDEA has adopted College and Career Ready Standards (CCRS) in mathematics, literacy, the arts, social studies, and science, which are rigorous, research-based, and reflect the knowledge, skills and dispositions students need for success in college and/or careers and are aligned with the Common Core State Standards (CCSS); National Core Art Standards (NCAS); Next Generation Science Standards (NGSS); College, Career, and Civic Life (C3) Framework for Social Studies State Standards; Society for Health Education and Physical Education Standards (SHAPE America); and the International Society for Technology in Education (ISTE) Standards for Students.

1.2 Background

DoDEA has awarded two content creation tool contracts since 2011. The current expiring contract for a K-6 content creation tool which was awarded on a sole source basis. Now several vendors can meet DoDEA’s requirements.

1.3 Scope of Work

DoDEA requires a vendor-hosted, cloud-based instructional tool to assist PK-6 students to become familiar with common web-based tools and related virtual professional learning to include a library of tutorials and reference materials. DoDEA expects to make one award for a base year and four option years.

2 Requirements

2.1 Content Creation Tool: DoDEA requires a vendor-hosted, cloud-based instructional tool to assist PK-6 students to become familiar with common web-based tools and related virtual professional learning to include a library of tutorials and reference materials. The tasks below are provided to help the Contractor gain a better understanding of the requirements. The tasks are not all inclusive. The Contractor is expected to develop the total solution to meet all the requirements in accordance with a performance-based approach.

Supporting Tasks

2.1.1 Task 1, PK-6 Content Creation Tool (CLIN 0001)—The Contractor shall provide a vendor-hosted, web-based tool with the following features:

2.1.1.1 Allow users to create original media content from a blank slate or a template including, but not limited to, student multimedia projects, presentations, and newsletters.

2.1.1.2 Allow users to create projects that include original art from drawing tools, images, text, recorded audio, and video.

2.1.1.3 Allow users to upload images and video.

2.1.1.4 Allow users to add pictures and video from device’s camera.

2.1.1.5 Possess a library of images that users can add to their projects including, but not limited to, clipart and photographs.

2.1.1.6 Enable teachers to create assignments and assign them to their students. When assigning a project, the teacher shall have the ability to limit the features that students can use such as turning off the ability to add video.

2.1.1.7 Enable teachers to view and provide feedback on student work.

2.1.1.8 Provide built-in accessibility tools to support all learners including, but not limited to, age-appropriate navigation and features so that non-readers and struggling readers, usually PK-2, can utilize the content creation tool.

2.1.1.9 Provide real-time collaboration on projects.

2.1.1.10 Include standards-based templates for English Language Arts, Mathematics, Science, and

Social Studies to help teachers integrate the tool into their curriculum.

2.1.1.11 Allow users to share or export work as a webpage, video, an image, GIF, and PDF.

2.1.2 Task 2, Professional Learning and Library (CLIN 0002)—The Contractor shall provide virtual professional learning for teachers and administrators in the use of the tools to include a library of digital tutorials and reference materials.

2.1.2.1 Asynchronous webinars and/or support materials, if available, shall be hosted on the Contractor’s website and accessible by DoDEA educators.

2.1.2.2 Synchronous webinars shall be delivered on dates and times determined by the Contracting Officer’s Representative (COR) in consultation with the Contractor. The exact topics of each webinar shall be determined post-award. Each synchronous webinar shall be delivered three times—once during the normal business hours for each DoDEA region (Americas, Europe, and Pacific). The Contractor shall record each webinar and host the recording for one calendar year.

▪ In the base year, the Contractor shall deliver two synchronous webinars, each lasting approximately one hour—a total of six hours of professional learning.

▪ In the option years, the Contractor shall deliver one synchronous webinar lasting approximately one hour—a total of three hours of professional learning.

2.1.3 Task 3, General—The Contractor shall:

2.1.3.1 Meetings: Provide the medium through which each meeting occurs, record each meeting’s minutes. Submit the draft minutes to the COR within two business days of the event. Finalize the minutes two business days after receipt of written feedback from the COR.

1) Post-Award Conference: Participate in a video- or teleconference with the COR five business days after award IAW FAR Subpart 42.5.

2) IT Meeting: Convene a video- or teleconference with DoDEA Information Technology staff ten business days after award, per Technical Exhibit #1.

3) Other Post-Award Meetings: Meet with the Contracting Officer (KO), COR, and/or other Agency personnel, as appropriate, to review Contractor performance, as required by DoDEA. The KO may discuss the Agency’s view of Contractor performance, and the Contractor shall apprise the Agency of any problems being experienced. The Contractor shall take appropriate action to resolve any outstanding issues the Agency raises.

2.1.3.2 Delivery of Digital Resources: Deliver web-based materials (such as access codes) three days after receipt of delivery order.

2.1.3.3 Technical Support and Maintenance: The Contractor shall provide industry-standard technical support and maintenance for its digital resources for the life of the contract via telephone or by email within one business day or less from the initial contact to include but not limited to assisting with service problems, product setup, upgrades, and troubleshooting.

2.2 Performance Standard and Acceptable Quality Level (AQL)

2.2.1 Performance Standard: Tasks shall be completed per the AQL (below).

2.2.2 AQL: Ninety-five percent of tasks will be completed by the required completion date. The remaining five percent shall be completed no later than ten business days after their due date.

3 Constraints

3.1 Place of Performance: Work shall be performed at the Contractor’s facilities.

3.2 Liaison and Alternate Liaison—The Contractor shall:

1) Provide a liaison and alternate to be responsible for the performance of work. Their names shall be designated in writing to the Contracting Officer. They shall have full authority to act for the Contractor on all contract matters relating to the daily operation of this contract. Each of them shall have at least one year of experience working in a similar role.

2) Notify the COR in writing regarding any change in either liaison’s role ten business days in advance of the change If the liaison is changed post-award, the replacement shall meet or exceed the qualifications and experience of the person assigned upon contract award.

3.3 Holidays and Hours of Operation

1) The liaison or alternate shall be available during the hours of 9AM to 3PM Eastern Standard Time (EST), except for Federal holidays and Federal government closures/shutdowns. The following list shows recognized Federal holidays: New Year’s Day, Martin Luther King Jr.’s Birthday, Presidents Day, Memorial Day, Juneteenth National Independence Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, and Christmas Day.

2) Although there are different time zones within Europe and the Pacific and different hours for specific schools throughout DoDEA, the normal business hours for the regions roughly correspond to the following: Americas, 0700-1500 EST; Europe, 1300-2100 EST; and Pacific, 2000-0400 EST.

3.4 Availability: The Contractor shall make all resources available for the life of the contract.

3.5 Anti-Bias, Diversity, and Inclusion—The Contractor shall provide resources free of age, racial, color, national origin, disabling conditions, sexual, gender, religious, and ethnic bias and present balanced coverage of multi-cultural contributions and representation, where appropriate.

3.6 Privacy—The Contractor shall:

3.6.1 User Accounts: Require, wherever applicable, that individual accounts possess unique usernames and passwords that do not require personally identifiable information (PII) to access online content, i.e., first

& last name and any other unique personal information.

3.6.2 Contractor Personnel: Ensure personnel assigned to this contract take proper precautions to protect information from disclosure. Collect and/or store all agency-owned or agency-controlled PII IAW the relevant requirements of the Privacy Act, 5 U.S.C, per http://www.archives.gov/about/laws/privacy-act-

1974.html.

3.6.3 Privacy Training: Ensure Contractor staff who have access to DoDEA’s student, teacher and/or staff personally identifiable information take the DoD Privacy Act/Personally Identifiable Information

(PA/PII) training before gaining access to the data and yearly thereafter. Provide copies of the certificates of completion to the COR which can be audited at any time by the Chief Information Security

Officer (CISO) or his/her designee.

3.6.4 Verification: Provide the COR written verification of compliance to the Privacy requirements (PWS

3.1.1-3.1.3) 120 calendar days prior to the expiration of each year’s contract option period or annually, as required. Note: After reviewing the Contractor’s verification, DoDEA reserves the right to ask for further verification data in order for DoDEA to comply with DoD’s evolving privacy mandates.

3.7 Section 508 Compliance—Ensure Contractor resources, wherever applicable, meet the following requirements:

1) IT Requirement: Ensure all electronic hardware and software that is procured under this contract/purchase order comply with Section 508 of the Rehabilitation Act of 1973, as amended, (29 U.S.C. 794d) and the Architectural & Transportation Barriers Compliance Board Electronic Information Technology (EIT) Accessibility Standards (36 CFR part 1194). More information may be found at http://www.section508.gov.

2) Deliverable Requirement: Ensure the following occur:

▪ Outputs/deliverables do not adversely affect accessibility features of existing EIT technologies.

▪ EIT related to the requirements of the contract are accessible to people with disabilities, per 29

U.S.C 794(d).

▪ Outputs/deliverables including functional performance, information, documentation, and support requirements are considered. Standards from 36 CFR Part 1194 Subpart B, C, and D apply to this acquisition.

3.8 Optical Character Resolution (OCR): The Contractor shall provide, upon request, two digital OCR copies of print materials in one or more of the following formats:

▪ Digital Accessible Information System/National Instructional Materials

▪ Accessibility Standard (NIMAS) with cascading style sheet

▪ HyperText Markup Language (HTML)

▪ Portable Document Format (PDF), (unlocked, embedded fonts, single page)

▪ Rich Text Format (RTF)/Word document

3.9 Upgrades: The Contractor shall (1) submit detailed information of system requirements for subsequent software upgrades for each option year to DoDEA HQ and (2) provide DoDEA HQ with complete copies of any upgrades for testing prior to dissemination to schools.

3.10 Data: All data developed as a result of any work awarded under this contract is and shall remain the property of the Government.

3.11 Organizational Conflict of Interest (OCI): The Contractor (including any subcontractor) personnel performing work under this contract may receive, have access to, or participate in the development of, proprietary or Privacy Act information (e.g., personal information, education, etc.) may create a current or subsequent OCI as defined in FAR Subpart 9.5. Whenever the Contractor becomes aware that such access or participation may result in actual or potential OCI, the Contractor shall (1) immediately notify the Contracting

Officer (KO) in writing and (2) promptly submit a plan to the KO to avoid or mitigate any such OCI. Note: The

KO will unilaterally determine if the Contractor’s plan is acceptable. If the KO determines the plan cannot satisfactorily avoid or mitigate an OCI, s/he may implement other remedies to include prohibiting the

Contractor’s further participation in contracted requirements.

4 Government-Furnished Information / Resources

4.1 DoDEA will schedule the dates and times of the synchronous webinars in consultation with the Contractor.

4.2 DoDEA will, if requested, assist the Contactor in posting the recorded webinars on DoDEA’s LMS.

5 Contract Deliverables

Milestone/Deliverable Word

Excel

Digital Copies

Task /

PWS

Planned

Frequency

PK-6 Content Creation Tool

Yes Yes #1

2.1.1 Ongoing after receipt of initial delivery order

Professional Learning --Digital Library

Yes Yes 2.1.2 Ongoing after receipt of initial delivery order

--Asynchronous Webinars

Yes Yes 2.1.2.1 Ongoing after receipt of initial delivery order

--Synchronous Webinars Yes Yes 2.1.2.2 Dates and times determined post-award

Access Codes, if required Yes Yes #3

2.1.3.2 Three business days after receipt of initial delivery order

6 Acronyms and Definitions

CCRS College and Career Ready Standards

DoD/DOD Department of Defense

DFARS Defense Federal Acquisition Regulation Supplement

EIT Electronic Information Technology

FAR Federal Acquisition Regulations

PA/PII Privacy Act/Personally Identifiable Information

QASP Quality Assessment Surveillance Plan

Contract Line Item Number (CLIN) – Basic structural element in a procurement instrument describing and organizing the required product or service for pricing, delivery, inspection, acceptance, invoicing, and payment.

The use of the term “line item” includes “subcontract line number”, (SLIN), as applicable.

Contracting Officer (KO) – The only individual with expressed authority to obligate (bind) the Government by means of entering, administering, and terminating contracts within the limits of the authority delegated via a

Contracting Officer’s warrant.

Contracting Officer’s Representative (COR) – Qualified and trained Government employee, nominated by the requiring activity (RA) and appointed in writing by a KO primarily to perform specific technical or administrative functions on a specific contract(s); serves as the ‘eyes and ears’ of a KO to assure the Government’s best interests are protected via the terms and conditions of the contract(s) appointed. COR’s do not have authority to obligate

(i.e., bind) the Government.

Contractor - Supplier or vendor having a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

Deliverable – Usually physically delivered items but may include such items as digital documents/reports.

Performance Requirements Summary (PRS) – Tabular listing of performance objectives and standards that provides the basis for a meaningful QASP.

Performance Work Statement (PWS) - A statement of work for performance-based acquisitions describing the required results in clear, specific and objective terms with measurable outcomes.

7 Performance Requirement Summary (PRS) and Quality Assurance Surveillance Plan (QASP)

7.1 Performance Requirement Summary (PRS)

Performance

Objective

Performance

Standard AQL Inspection Method

PK-6 Content Creation

Tool. Task 1

Compliance with the PWS

Tool shall be available except for scheduled downtimes

COR inspection and stakeholder feedback

Professional Learning, Task 2

Compliance with the PWS

No more than one webinar per year will need to be rescheduled due to

Contractor issues

COR inspection and stakeholder feedback

Meetings, PWS 2.1.3.1 Compliance with the PWS

No more than one meeting per year will need to be rescheduled due to

Contractor issues

COR inspection

Technical Support and

Maintenance, PWS

2.1.3.3

Compliance with the PWS

Acknowledgement of all inquiries within ten minutes of receipt.

Resolution of 90% of issues within one business day. Resolution of remaining

10% within five business days.

COR inspection and stakeholder feedback

7.2 Quality Assurance Surveillance Plan (QASP): The Government will utilize a QASP to monitor the contractor’s performance on the contract. The QASP is a living document and can change at any time during the life of the contract. As such, the Government reserves the right to unilaterally edit the QASP at the Government’s discretion.

Technical Exhibit #1 - TECHNICAL REQUIREMENTS

The Contractor shall comply with the applicable technical requirements detailed below.

1.1 Software and Cloud Security Requirements—The Contractor shall:

1.1.1 Ensure all online resources, cloud-based services and instructional software meet the Department of

Defense (DoD) and DoDEA Cybersecurity requirements as defined below. Note: Software, cloud services and associated websites are rigorously tested to ensure no security risks are posed to DoDEA infrastructure and its users.

1.1.2 Complete the Cloud Services questionnaire that was submitted as part of the proposal submission and provide copies of and/or access to any software listed in the proposed solution.

1.1.3 Ensure on-premises software support post-installation integration of the necessary Security Technical

Implementation Guides (STIG) for applicable systems and applications, including Microsoft Windows 10, Microsoft Windows Server 2016, Windows Server 2019, Microsoft Windows IIS, Apache, Oracle databases, and Microsoft SQL Server databases. Note: The application to obtain the STIG Viewer is found at https://public.cyber.mil/stigs/srg-stig-tools/, and the STIGs themselves may be downloaded from https://public.cyber.mil/stigs/downloads/.

1.1.4 Ensure its content accessible from the web is compatible with the following browser platforms: Internet

Explorer 11, Google Chrome and Edge. Ensure that any applicable STIGs are implemented.

1.1.5 Ensure on-premises software, which is subject to static and dynamic analysis testing, imposes no risk to DoDEA systems, users and/or data. Note: DoDEA assesses software products to ensure compatibility with existing system configurations and software, testing may also include reverse engineering analysis.

1.1.6 Provide a plan of actions and milestones (POA&M) to mitigate any cybersecurity findings resulting from non-compliant and/or vulnerable components within 30 calendar days of written notification from DoDEA.

1.1.7 Participate, as needed, in interviews and deep system architecture inspections. Note: Per DoD policy for cloud-based services, DoDEA conducts a supplemental series of validations, which closely mirror the

Federal Risk and Authorization Management Program (FedRAMP) Internet Cloud vetting processes.

Contractor participation/cooperation is normally required to complete this process.

1.2 System Requirements—The Contractor shall:

1.2.1 Ensure, per Section 1.1 (above), any software installed and/or accessed in or by a DoDEA system, network whether stand-alone or web-based, is compatible with standards cited herein.

1.2.2 Provide minimum desktop/server system technical specifications, available reference architectures, networking specifications and diagrams, and applicable systems configuration documentation for the proposed product solution.

1.2.3 Ensure all software is compatible with the following minimum baseline:

Specifications Minimum

Memory 4 GB

Hard Drive 100 GB

Processor Intel® Core™ i5-8365U Processor 8th Generation (up to 4.1GHz, 6MB cache) equivalent or better (Must show benchmark/passmark scores)

Video Graphics Integrated Intel HD Graphics 620 (1920x1080) equivalent or better

Operating System Windows 10

Browser Environment Chrome; Edge; Edge Chromium, IE 11 or higher

1.2.4 Ensure software is completely functional on a standard DoDEA desktop without the need / requirement for administrative-level user rights and/or permissions or the requirement to use or insert external media to execute the software.

1.2.5 Provide software that does not require modifications to folder permissions while executing.

1.2.6 Ensure, if applicable, that software packages support unattended installation methods used by enterprise software packaging and deployment systems. Notes: DoDEA currently distributes software packages via

Microsoft System Center Configuration Manager (SCCM). Older 16-bit software are automatically denied.

1.3 Data Management Requirements—The Contractor shall:

1.3.1 Provide a mechanism for batch administration and automation of routine data management tasks via flat file import, or representational state transfer (REST) based web service application programming interfaces

(APIs). The mechanism shall provision and manage data objects within the Contractor’s system, including but not limited to organizational structures, student accounts, staff accounts, courses, and class rosters.

1.3.2 Provide all necessary documentation and assets to facilitate batch administration and automation of routine data management tasks, including but not limited to roster template files (i.e., comma separated value templates); data element/field definitions documentation; data interchange formats and schemas (XML/JSON); and/or data dictionaries for the purpose of mapping organizational student information system (SIS) data to the Contractor’s required input formats.

1.3.3 Provide a single point of contact to support DoDEA in performing the required data integration activities within the Contractor’s system.

1.3.4 Configure DoDEA enterprise within its system and/or databases as the appropriate organizational entity

(i.e., region, district, school) upon a request in writing from the contracting officer’s representative

(COR). Note: DoDEA’s organization hierarchy consists of the following: one system, three regions, eight districts, 62 communities, and 160 schools, including the K-12 virtual school programs.

1.3.5 Participate in a technical meeting with DoDEA within ten business days after award for the purposes of preparing for onboarding of new services and initial configuration of administrator-level accounts.

1.3.6 Ensure the transfer of any Sensitive, Confidential data including but not limited to PII data be transferred in a secure means meeting any requirements set by DoDEA’s Chief Information Security Officer (CISO).

1.4 DoDEA Software License Keys: The Contractor shall provide (1) license keys and electronic downloads for software required under this Contract to the COR and (2) software directly to DoDEA schools, districts, or regions only if explicitly required to do so in the contract or in writing by the COR.

1.5 Cybersecurity Supporting Elements/Requirements and Scalability—The Contractor shall:

1.5.1 Comply with the same Federal law and DoD policies and guidance to which DoDEA is subject. These requirements include but are not limited to the cybersecurity requirements defined in the following documentation:

▪ DoD Directive (DoDD) 8500.01E, Information Assurance, which may be found at https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/dodi/850001_2014.pdf.

▪ DoD Security Technical Implementation Guidance (STIG), which may be found at the following

URL: https://public.cyber.mil/stigs/downloads/.

▪ DoD Risk Management Framework (DODRMF) per DoD Instruction 8510.01 found at https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/dodi/851001p.pdf?ver=2019-02-

26-101520-3004.5.2.

1.5.2 Provide security patches/upgrades to include third-party applications in response to public-released security vulnerabilities associated with its software solution. Provide a POA&M for any security vulnerabilities within five business days of discovery. Software upgrades/patches shall be included in the licensing cost and be performed at the least disruptive times as determined by DoDEA in writing. Note: Any exception to this requirement must be approved in advance and in writing by DoDEA’s Chief Information Officer

(CIO) or designated official.

1.5.3 Ensure any portion of its solution that involves Internet access by DoDEA students complies with the relevant requirements of the Children's Internet Protection Act, Pub.L. 106-554, § 1(a)(4) [Div. B, Title

XVII, § 1701], Dec. 21, 2000, 114 Stat. 2763, 2763A-335.

1.5.4 Ensure its solution is robust enough to serve the needs of a large community of learners dispersed across the world using a variety of bandwidths and scalable to meet future growth, both in terms of instruction and the number of users.

1.5.5 Ensure Contractor staff who have access to DoDEA’s student, teacher and/or staff personally identifiable information take the DoD Privacy Act/ Personally Identifiable Information (PA and PPI/PII) training before gaining access to the data and yearly thereafter. Provide copies of the certificates of completion to the COR which can be audited at any time by the CISO or his/her designee.

1.6 Program and System Integration

1.6.1 Single Sign-On (SSO) Capabilities / Platform—The Contractor’s solution shall:

1) Integrate with an Industry Standard SSO login solution. (ClassLink, Google, Azure, etc.)

2) Support Oauth 2.0, Security Assertions Markup Language (SAML) for integration with

Azure, or Google.

3) Authenticate using Azure Active Directory (AD) or Google AD.

1.6.2 Data rostering standards—The Contractor’s solution shall support industry standard rostering via ClassLink and standard data formats such as OneRoster.

1.6.3 Data Storage, Handling, and Security:

1) Data shall be secured in data center located in the United States.

2) All Contractor personnel that have access or may potentially have access to DoDEA data in any form shall be US citizens, including any third-party penetration (PEN)/security testers.

3) All data transit shall be secured with Transport Layer Security (TLS) encryption.

4) All data at rest shall be secured with Advanced Encryption Standard (AES)-256 encryption.

1.6.4 Data Integration:

1) The automated industry standard form of data integration using Representational State Transfer Application Program Interface (RESTful API), Learning Tools Interoperability (LTI), or Secure File Transfer Protocol (SFTP) data sets (ClassLink, OneRoster, etc.) shall be used.

2) Integration scheduling shall be flexible to meet DoDEA’s required timeframes. Provide fully automated data uploads per Agency schedule(s) and Agency requirements.

3) SFTP capabilities using a single set of login credentials shall be supported.

4) A single data set of DoDEA information shall be provided. Note: The Contractor’s solution shall support DoDEA at all levels: School, Community, District, Region, and HQ.

5) If an integration transmission results in errors on the Contractor’s side, the Contractor shall provide detailed feedback on what caused the errors.

1.6.5 System Features—The system shall:

1) Allow user accounts to be created automatically based on a file provided by DoDEA either nightly or on another pre-determined scheduled feed.

2) Allow DoDEA to be able to choose the format of user login identification, e.g., an email address, and be able to create manual accounts if needed.

3) Require the user—for manually created accounts—to reset the password on the user’s initial login or, upon request, a password reset.

ATTACHMENT # 2

All sections and questions must be addressed on each of the IT compliance forms with a supporting narrative s statement. If a question/sections is not applicable to the service/product Vendors offer, it must be marked “Not Applicable.”

DoDEA Cloud Questionnaire

Directions

▪ The Department of Defense Education Activity (DoDEA) must review each vendor’s cloud-based solution individually to determine if it is compatible with DoD’s guidelines.

The answers you provide to this questionnaire will enable us to do that evaluaton quickly and effectively. Your assistance is much appreciated

▪ Please provide the point(s) of contact should DoDEA have questions about your response.

▪ Any proprietary or sensitive security information provided in response to this questionnaire will be protected and not shared outside of the U.S. Government.

▪ Cloud Questionnaire is due on closing date of solicitation.

Client Systems Software and Configuration

1. Is any software required for this service, e.g., software that must be installed on DoDEA computers, to include browser extensions and plugins? Has this software been made available for this review?

2. Is this a standalone or networked application? Will DoDEA need to stand up servers to support this application?

3. Are there any configurations or changes that DoDEA must implement to either its computers or browsers to utilize this service?

Privacy Information Data Collection and Distribution

1. What personally identifiable and sensitive information is collected by this service?

2. What, if any, personally identifiable and sensitive information is collected by third parties or external business partners (e.g., via cookies, plug-ins, ad networks, web beacons etc.)?

3. Is any DoDEA provided to third parties or external business partners for any purpose? If yes provide a list of all third-party or external business partner recipients

4. Do third parties or external business partner recipients of DoDEA data adhere to the same policies and processes to protect DoDEA data?

5. Describe the process to opt-out of any transfers of DoDEA data to third parties or external business partner recipients.

6. Which, if any, of the following requirements does your cloud service meet:

a. Children's Online Privacy Protection Act (COPPA), per http://www.coppa.org/coppa.htm?

b. Family Educational Rights and Privacy Act (FERPA), per http://www2.ed.gov/policy/gen/guid/fpco/ferpa/index.html?

c. Children's Internet Protection Act (CIPA), per http://www.fcc.gov/guides/childrens-internet-protection-act?

System Management and Security

1. How is system penetration testing, vulnerability management, and intrusion prevention managed?

2. Are software updates and patches routinely or automatically installed on all servers?

3. Are software and hardware lifecycle management procedures in place to replace end-of-life products?

4. Is the system, including its server(s) and network devices, located in secure facilities under controlled circumstances (e.g., authorized personnel access lists, ID cards, entry logs)?

5. Are server(s) and network devices located in an environmentally-controlled facility?

Data Storage, Retention, and Access

1. Where will information be stored? Will any data be stored outside the United States?

2. How is information stored and transmitted?

a. How does the provider protect data at rest, i.e., data in the data center? What data is encrypted: passwords, privacy information, etc.?

b. Is data secured with unique encryption keys for each customer on systems hosting multiple customers?

c. How does the provider protect data in transit, e.g., Secure Socket Layer (SSL), hashing, etc.?

1. Who has access to information stored or processed by the provider?

2. Are background checks completed on personnel with access to servers, applications and customer data?

3. What is the process for authenticating callers and resetting access controls, as well as establishing and deleting accounts?

4. How is school/system data deleted? Is it deleted on a specific schedule or only at the termination of the contract?

Development and Change Management Process

5. Are there standardized and documented procedures for coding, configuration management, patch installation, and change management for all servers and network devices involved in delivery of contracted services?

6. What is the customer notification process for any changes made corporate policies for data protection?

7. Audits and Standards

a. What is the process for the school/system to audit the security and privacy of records?

b. Are the security operations reviewed or audited by an outside group?

c. What security standard is followed, such as the International Organization for

Standardization (ISO) and Payment Card Industry Data Security Standards (PCI DSS)?

Test and Development Environments http://www.coppa.org/coppa.htm http://www2.ed.gov/policy/gen/guid/fpco/ferpa/ http://www2.ed.gov/policy/gen/guid/fpco/ferpa/index.html http://www.fcc.gov/guides/childrens-internet-protection-act http://www.fcc.gov/guides/childrens-internet-protection-act

1. Will “live” student/privacy data be used in non-production (e.g., test or development, training) environment?

2. If so, are these environments secure to the same standard as production data?

Data Breach, Incident Investigation and Response

1. What is the process to manage a data breach in vendor systems?

2. Availability

a. Is there a guaranteed service level? If so describe?

b. What is the backup-and-restore process in case of a disaster?

c. What protection is in place against denial-of-service attack?

3. What is the process to perform security incident investigations or e-discovery?

ATTACHMENT # 3

All sections and questions must be addressed on each of the IT compliance forms with a supporting narrative statement. If a question/sections is not applicable to the service/product Vendors offer, it must be marked “Not Applicable.”

GOVERNMENT PRODUCT ACCESSIBILITY TEMPLATE

(GPAT)

Summary

(b) Column one includes all the Sections of the Standard that may apply to any deliverable.

The total number of provisions within each Section of the Standard is shown in parentheses.

(c) Column two identifies the total number of provisions that typically apply to a deliverable of this type. Some of these may not be features of the vendor’s deliverable. Conversely, others not noted may be features of the vendor’s deliverable. If the deliverable includes additional features, the accessibility of these features must also be considered.

(d) Column three is for general notes about the Sections of the Standard. Some apply to all deliverables and some are specific to the deliverable.

(e) Column four is a summary of the vendor’s response to applicable provisions and additional deliverable features from the Sections of the Standard.

(f) Column five is where the vendor can note explanations for any of the preceding columns, e.g. there are differences between expected applicable provisions and actual product features.

CFR 1194

Standard Sections

Total Number of Applicable Provisions

Notes

Total Number of Supported

Please explain

Fully Partial Not

Section 1194.21 Software Applications and Operating Systems

(12 provisions)

If the Webapp includes software applications, such as Browsers, Plug‐ ins, extensions, etc, then this Section applies.

Section 1194.22 This Section

Web‐based Internet applies to

Information and Webapps.

Applications

(16 provisions)

Total Number of

Section 1194.23 Telecommunications Products

(14 provisions)

If the Webapp involves VoIP and telephony, these should be considered as separate EIT deliverables.

Section 1194.24 Video and Multi‐ media Products (5 provisions)

Webapps can include video and multi‐ media productions.

Section 1194.25 Self‐Contained, Closed Products (13 provisions)

Section 1194.26 Desktop and Portable Computers

(4 provisions)

Section 1194.31 Functional Performance Criteria

(6 provisions)

Functional performance criteria always apply.

Total Number of

Section 1194.41 Information, documentation, and support

(3 provisions)

If information, documentation, and support are to be provided by the vendor, then this Section applies.

Subpart B -- Technical Standards

Note: If there is a possibility that the provision applies, the default value is “Yes”.

• Column one is the full text of the provision from the Standard.

• Column two documents the agency’s accessibility requirement based on common characteristics of the EIT deliverable. Place a Yes or No in this column based on program need and actual characteristics of your expected deliverable (i.e., Is this provision seen as applicable to the expected deliverable?)

• Column three provides explanatory information about the provision to help both the agency in determining applicability and the vendor in providing accessibility information.

• Column four is for the vendor to check off whether the deliverable meets, partially meets or does not meet the specific provision.

• Column five is for the vendor to provide an explanation of how the deliverable meets or does not meet the specific provision. It is also an opportunity to explain why a deliverable does not have an applicable feature or why it has a feature that was not identified as applicable.

Section 1194.21 Software applications and operating systems

Provision Text

Appli cable

How does the EIT meet this requirement?

(a) When software is designed to run on a system that has a keyboard, product functions shall be executable from a keyboard where the function itself or the result of performing a function can be discerned textually.

This applies to

QWERTY

keyboards.

Fully

Partially

No

(b) Applications shall not disrupt or disable activated features of other products that are identified as accessibility features, where those features are developed and documented according to industry standards. Applications also shall not disrupt or disable activated features of any operating system that are identified as accessibility features where the application programming interface for those accessibility features has been documented by the manufacturer of the operating system and is available to the product developer.

(c) A well‐defined on‐screen indication of the current focus shall be provided that moves among interactive interface elements as the input focus changes. The focus shall be programmatically exposed so that Assistive Technology can track focus and focus changes.

(d) Sufficient information about a user interface element including the identity, operation and state of the element shall be available to Assistive Technology. When an image represents a program element, the information conveyed by the image must also be available in text.

(e) When bitmap images are used to identify controls, status indicators, or other programmatic elements, the meaning assigned to those images shall be consistent throughout an application's performance.

In this requirement, the term “bitmap” refers to a broad number of image formats, such as .bmp, .gif, .jpeg, .tif and .svg.

(f) Textual information shall be provided through operating system functions for displaying text. The minimum information that shall be made available is text content, text input caret location, and text attributes.

(g) Applications shall not override user selected contrast and color selections and other individual display attributes.

(h) When animation is displayed, the information shall be displayable in at least one non‐animated presentation mode at the option of the user.

Self‐scrolling and moving text are considered animation.

(i) Color coding shall not be used as the only means of conveying information, indicating an action, prompting a response, or distinguishing a visual element.

This requirement is also addressed in provision 1194.25(g).

(j) When a product permits a user to adjust color and contrast settings, a variety of color selections capable of producing a range of contrast levels shall be provided.

See www.lighthouse.

org/color_contra st.htm

This requirement is also addressed

1194.25(h).

(k) Software shall not use flashing or blinking text, objects, or other elements having a flash or blink frequency greater than 2 Hz and…